MARC-15: Broadcast Console Family
MARC-15: Broadcast Console Family
MARC-15: Broadcast Console Family
MARC-15
Broadcast Console
family
Technical Manual
May 22, 2017
ARRAKIS
a d va n c e d r a d io
1.0
IN TRODUCTION
1.1
S A FETY
Safety Instructions
1. Read All Instructions. All safety and operating the type of power supplied to your facility, 16. A Product and Cart Combination should be
instructions must be read before operating the consult your local power company. moved with care. Quick stops, excessive force,
product. 10. Grounding and Polarization. This product is and uneven surfaces may cause the product and
2. Retain All Instructions. All safety and equipped with a polarized AC plug with integral the cart combination to overturn.
operating instructions must be retained for safety ground pin. Do not defeat the safety 17. Servicing. Refer all servicing to qualified
future reference. ground in any manner. servicing personnel.
3. Heed All Warnings. All warnings on the 11. Power Cord Protection. Power supply cords 18. Damage Requiring Service. Unplug this
product and those listed in the operating must be routed so that they are not likely to be product from the wall AC outlet and refer
instructions must be adhered to. walked on nor pinched by items placed upon servicing to qualified service personnel under
4. Follow All Instructions. All operating and or against them. Pay particular attention to the the following conditions:
product usage instructions must be followed. cords at AC wall plugs and convenience a. When the AC cord or plug is damaged.
5. Heat. This product must be situated away from receptacles, and at the point where the cord b. If liquid has been spilled or objects have
any heat sources such as radiators, heat plugs into the product. fallen into the product.
registers, stoves, or other products (including 12. Lightning. For added protection for this c. If the product has been exposed to rain or
power amplifiers) that produce heat. product during a lightning storm, or when it is water.
6. Ventilation. Slots and openings in the product left unattended and unused for long periods of d. If the product does not operate normally
are provided for ventilation. They ensure reliable time, unplug it from the AC wall outlet. This will (following operating instructions).
operation of the product, keeping it from prevent damage to the product due to e. If the product has been dropped or
overheating. These openings must not be lightning and power line surges. damaged in any way.
blocked nor covered during operation. This 13. Overloading. Do not overload AC wall outlets, f. When the product exhibits a distinct change
product should not be placed into a rack unless extension cords, or integral convenience outlets in performance. This indicates a need for
proper ventilation is provided through as this can result in a fire or electric shock hazard. service.
following the manufacturer’s recommended 14. Object and Liquid Entry. Never push objects 19. Replacement Parts. When replacement parts
installation procedures. of any kind into this product through openings are required, be sure the service technician has
7. Water and Moisture. Do not use this product as they may touch dangerous voltage points used replacement parts specified by the
near water—for example; near a bath tub, wash or short-out parts that could result in a fire or manufacturer or that have the same
bowl, kitchen sink or laundry tub; in a wet electric shock. Never spill liquid of any kind on characteristics as the original parts. Unauthorized
basement; or near a swimming pool or the like. the product. substitutions may result in fire, electric shock, or
8. Attachments. Do not use any attachments not 15. Accessories. Do not place this product on an other hazards.
recommended by the product manufacturer unstable cart, stand, tripod, bracket, or table. The 20. Safety Check. Upon completion of any repairs
as they may cause hazards. product may fall, causing serious damage to a to this product, ask the service technician to
9. Power Sources. This product must be child or adult, and serious damage to the perform safety checks to determine that the
operated from the type of power source product. Any mounting of the product needs product is in proper operating condition.
indicated on the marking label and in the to follow manufacturer’s installation 21. Cleaning. Do not use liquid cleaners or aerosol
installation instructions. If you are not sure of instructions. cleaners. Use only a damp cloth for cleaning.
ARRAKIS
a d va n c e d r a d io
1.2
S A FETY
C AU T I O N
RISK OF
ELECTRIC SHOCK
DO NOT OPEN
ARRAKIS
a d va n c e d r a d io
1.3
W A RRA N TY
Warranty
This console carries a manufacturer‘s warranty subject to the following guidelines and limitations:
A) Except as expressly excluded herein, Arrakis Systems inc. (“Seller”) warrants equipment of its own man-
ufacture against faulty workmanship or the use of defective materials for a period of one (1) year from date of
shipment to Buyer. The liability of the Seller under this Warranty is limited to replacing, repairing or issuing cred-
it (at the Seller’s discretion) for any equipment, provided that Seller is promptly notified in writing within five (5)
days upon discovery of such defects by Buyer, and Seller‘s examination of such equipment shall disclose to its
satisfaction that such defects existed at the time shipment was originally made by Seller, and Buyer returns the
defective equipment to Seller’s place of business in Loveland, Colorado, packaging and transportation prepaid,
with return packaging and transport guaranteed.
B) Equipment furnished by Seller, but manufactured by another, shall be warranted only to the extent pro-
vided by the other manufacturer.
C) Thermal filament devices (such as lamps and fuses) are expressly excluded from this warranty.
D) The warranty period on equipment or parts repaired or replaced under warranty shall expire upon the
expiration date of the original warranty.
E) This Warranty is void for equipment which has been subject to abuse, improper installation, improper
operation, improper or omitted maintenance, alteration, accident, negligence (in use, storage, transportation or
handling), operation not in accordance with Seller‘s operation and service instructions, or operation outside of
the environmental conditions specified by Seller.
F) This Warranty is the only warranty made by Seller, and is in lieu of all other warranties, including mer-
chantability and fitness for a particular purpose, whether expressed or implied, except as to title and to the
expressed specifications contained in this manual. Seller’s sole liability for any equipment failure or any breach
of this Warranty is as set forth in subparagraph A) above; Seller shall not be liable or responsible for any busi-
ness loss or interruption, or other consequential damages of any nature whatsoever, resulting from any equip-
ment failure or breach of this warranty.
ARRAKIS
a d va n c e d r a d io
1.4
S OFTW A RE
ARRAKIS
a d va n c e d r a d io
1.5
Table of Contents
Section One Introduction
ARRAKIS
a d va n c e d r a d io
1.6
P RODUCT DES CRIP TION
PRODUCT
DESCRIPTION
2.0
P RODUCT DES CRIP TION
Product Description
MARC-15
Modular Advanced Radio Console (MARC)
Three stereo Program output mixes (with mono mixdowns) plus Monitor, Headphone, and Cue systems
15 channel modular mainframe supports many types of input modules (all with LED illumination)
High performance mic modules with 48V phantom power (A/B inputs), (turret control logic & tally for ‘A’ inputs)
Balanced, stereo line level input modules (A/B inputs), (isolated relay source logic for ‘A’ inputs)
Powerful Phone module with hybrid control logic (mainframe supports two phone modules)
USB soundcard input module for playing and recording directly in digital from a Windows PC (one per PC)
Optional Studio Monitor module for Talk studios
Real VU meters monitor all three Output buses
Cue-talkback system with built-in amplifier and speaker
Built-in Timer with manual and automated control
All I/O is by RJ45 connectors and ten foot wiring is supplied with RJ45 at one end and unterminated at the other end
Optional 16 x 3 stereo switcher for remote input select... handles large studio jobs
The MARC-15 modular analog console comes in a single 15 channel mainframe size with a wide variety of input and option module
configurations. The console supports two phone modules for use with external hybrids. All switches are LED illuminated and ICs
are socketed (not surface mount) for reliability. Machine source control is by isolated reed relays. The meter panel hinges up
and back for access to I/O connectors and input trimpots. All I/O is by RJ45 connectors and ten foot wiring is supplied with
RJ45 at one end and unterminated at the other end (an expensive option in competing products). The MARC-15 is a very low pro-
file, attractive, tabletop design that is flexible, easy to install, reliable, and ideal for any on air or production Radio application.
2.1
P RODUCT DES CRIP TION
Width: 37 1/2"
Depth: 20"
Rear height: 6 3/4"
Front Height: 2 1/8"
2.2
P RODUCT DES CRIP TION
Talk to
Studio
Cue
Head
phone
Monitor
2.4
P RODUCT DES CRIP TION
Software features
the optional PC USB module contains a built-in, Windows compatible,
USB sound card for USB connection to a PC. (maximum of one module
per PC)
This software is intended only for Live Assist. This means that it will not be capable of playing unattended such as with an Automation product
like Digilink-HD. If you are looking for a full featured automation system that can play unattended, please consider one of our automation
product, such as Digilink-HD, Digilink-Xtreme or New~Wave. Visit our website for more details.
Installation
To download the software, please go to this link here: http://arrakis-systems.com/download.html
This download will contain a full copy of the DHD-Live manual and an install EXE program. Follow the instructions on the website to install. All
files will be installed to the C:DHD folder. To uninstall, simply delete the C:DHD folder.
This software, along with the latest version of the Operations Manual can always be found on our website for download.
Updates
The DHD-Live software and training material will be updated on a regular basis, without notice. Please visit our website to get the latest
updates.
Support
DHD-Live software for the ARC console is provided at no charge and does not include the cost of telephone support.
The software is specifically designed to be easy to use for people with average PC computer and radio industry experience.
Support is limited to the product manual and the on screen help system in the software itself. Refer to the Arrakis website at
www.arrakis-systems.com for updated training materials. In a case where telephone support is a necessity, Arrakis has per minute
and per incident support available that can be paid for by valid credit card. For comprehensive support and advanced automation
features, please consider one of our automation product. Refer to the website or contact the factory for details.
Feedback
DHD-Live is an evolving software that will be updated on a regular basis. As such, we greatly appreciate any customer feedback. This may
include reporting issues with the software, or features that you would like to see added. Please visit our website to submit your requests.
2.5
P RODUCT DES CRIP TION
Technical features
The MARC-15 console by Arrakis Systems inc. is the culmination of > 25 years of leadership in the design of analog and digital Radio
consoles and > 15 years as the leader in hard disk automation for Radio.
Mechanical
Switch type: momentary, 5 million operation, for all front panel switches
Switch illumination: LED, no incandescent lamps to burn out
Linear Fader type: conductive plastic for highest possible resolution and life
Rotary Fader type: conductive plastic for highest possible resolution and life, 15,000 cycles
Rotary fader attachment: ribbon cable to a plug on the module
IC sockets: all socketed for ease of service
VU meters: true VU ballistics
Electronic
Audio switching: electronic switching with CMOS ICs for ultra high performance and reliability (no switches to clean)
Audio level adjust: for the ultimate in audio performance, audio is passed through the linear and rotary faders
Operational amplifiers: NE5532
Mic preamp: SSM2019, high performance IC with 1.5dB noise figure and .01% THD at gain = 100
Phantom power: 48VDC, with external power supply
Logic ICs: advanced CMOS logic for high noise immunity
Logic
Muting: reed relay isolated (50 milliamps max)
Mic Turret logic: on-off-cough-talkback-tally, buttons require dry closure to ground, tally is to ground
Channel Source control: on and off, reed relay isolated (50 milliamps max)
2.6
P RODUCT DES CRIP TION
Electronic Specifications
Stereo Line Input
Freq Response- +(-).5dB 20-20kHz
S/N- -82dB typ, +8dBu in, +8 dBu out
THD- .01% typ, +8dBu in, +8 dBu out
CMRR- -75dB typ 1kHz
Max Input- +23dBu, balanced
Mono Mic Input
Freq Response- +(-).5dB 20-20kHz
EIN- -115dBu typ, -50dBu in, +8 dBu out
THD- .05% typ , -50dBu in, +8 dBu out
CMRR- -60dB typ 1kHz
Impedances
Mic Input- > 2000 ohms
Line Input- > 10000 ohms
Outputs- < 100 ohms
System
Max Output- +23dBu balanced
Stereo Separation- -75dB typ 1KHz
Pgm to Aud XTalk- -80dB typ 1KHz
-70dB typ 20kHz
Cue to Pgm XTalk- -90dB typ 1KHz
-75dB typ 20kHz
On Air Light Logic: reed relay, 50mA max
Power Supply
110vac - 220 VAC,
50-60 hz, autosensing
Certified: UL, CE, CS, CB
External inline module:
3"W x 5 3/4"L x 1 3/4"D
2.7
P RODUCT DES CRIP TION
Physical Specifications
A/B A/B A/B A/B A/B A/B A/B A/B A/B A/B Off Off Ext1 Auto Ext1
A/B
line line
Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Start Pgm
Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Stop Aud
Utl Utl Utl Utl Utl Utl Utl Utl Utl Utl Utl Utl Utl Utl Utl Reset Utl
Cue Cue Cue Cue Cue Cue Cue Cue Cue Cue Cue Cue Cue Cue Timer
Talk to
Studio
Cue
Head
phone
Monitor Monitor
37 1/2"
2 1/8"
20"
POWER SUPPLY
110vac - 220 VAC, 50-60 hz, autosensing Certified: UL, CE, CS, CB
External inline module: 3"W x 5 3/4"L x 1 3/4"D
PHYSICAL SPECIFICATIONS
Dimensions - Depth - 20",
Height - 6 3/4"
Width- 37 1/2"
2.8
OP ERA TIN G IN S TRUCTION S
OPERATING
INSTRUCTIONS
3.0
OP ERA TIN G IN S TRUCTION S
Basic Operation
The MARC-15 console is designed to be very easy to use. The three sets of VU meters follow the Program and Audition and
Utility buses. The phone system is very easy to use for off line talking to the caller as well as supporting a Live call in show
or Off-line contest call application.
VU Meters
Lighted switches Cue speaker & Volume
Timer REAL VU meters for accu-
5 million operation, rate ballistics tor ALL the for cueing audio and
60 minute up
LED lighted switches output buses Talkback from a Studio
timer
Control Room
Arrakis Systems inc.
Monitor
Selectable between
A/B A/B A/B A/B A/B A/B A/B A/B A/B A/B A/B Rec
ord
Off
line
Off
line
Ext1 Reset Ext1
an external (air)
Pgm
Aud
Pgm
Aud
Pgm
Aud
Pgm
Aud
Pgm
Aud
Pgm
Aud
Pgm
Aud
Pgm
Aud
Pgm
Aud
Pgm
Aud
Pgm
Aud
Pgm
Aud
Pgm
Aud
Pgm
Aud
Pgm
Aud
Start
Stop
Pgm
Aud
input, Program,
Utl
Cue
Utl
Cue
Utl
Cue
Utl
Cue
Utl
Cue
Utl
Cue
Utl
Cue
Utl
Cue
Utl
Cue
Utl
Cue
Utl
Cue
Utl
Cue
Utl
Cue
Utl
Cue
Utl Auto
Timer
Utl
Cue
level for external
Head
powered speakers
phone
Monitor
Headphones
Studio
Mic 1 Mic 2 PC USB Phone 1 Phone 2 Output Timer
Monitor
follows the
control room
Stereo Line modules selector switch. The
Mic modules
amp drives Hi-Z & 8
High performance mic For CD players, MP3 play-
ohm headphones
modules for control ers, and other analog
room mics or talk sources. Phone modules
studio mics. Studio Monitor module
The phone modules work with an This module provides a sepa-
external hybrid (user supplied) rate monitor and headphone
PC modules through both audio and logic feed for use with a separate
When connected to a Windows PC connections. Turn the Cue button talk studio. The ‘Talk’ button
(via a USB cable) running Arrakis on to listen off-line to the caller. will feed the control room mic
DHD-Live software, the channel On- Push the Off-line switch to use through the studio monitor
off button will start and stop play- the Control room mic to talk off- and headphone speakers for
back of audio from the PC. The line to the caller. To place the an intercom function.
Record button will start and stop a caller on air just select a bus
PC recording. and turn the channel on.
3.1
OP ERA TIN G IN S TRUCTION S
nel off, simply push the yellow OFF button. Program Bus
Assignment Pgm
The mic channel has support for a control turret. The logic controls: chan- Assignment Utl
nel on, channel off, LED tally of channel on-off, cough, and talkback to con- Utility Bus
Cue
MUTE
When the channel is turned on, the monitor and cue speakers are muted
to stop feedback between those speakers and the microphone. Muting
occurs on both the ‘A’ and ‘B’ inputs.
3.2
OP ERA TIN G IN S TRUCTION S
ton. Aud
Audition Bus
CHANNEL ON AND OFF LOGIC Assignment Utl
The stereo line level channel has support for a control turret Utility Bus
Cue
for use if an external mic preamp is used. The logic controls: Assignment
channel on, channel off, LED tally of channel on-off, cough, and
Cue Bus
talkback to console cue system. Assignment
The module also has logic to start and stop a source device on Slide fader
the ‘A’ input. The ‘B’ input does not have source control logic. Level control
The start command is sent when the channel is turned on and
the stop command is sent when the module is turned off.
the button and assign it to the bus. Push the lighted button
again to unassign the channel from the bus.
CUE
To activate cue, click on the yellow CUE button above the fader.
To exit the cue mode, click on the CUE button again.
3.2
OP ERA TIN G IN S TRUCTION S
Assignment Pgm
Cue audio will be heard in the speaker in the VU meter The PC USB module is ideal for interfacing the con-
housing and in the Headphones. Cue logic automatically sole with a Windows PC (XP or VISTA). Because the
switches the Headphones from the selected audio hardware is Windows compatible, both Arrakis soft-
source to the cue audio bus whenever any channel is ware and 3rd party software (such as Adobe
placed into cue. Audition) will recognize and play/record from the
module. The Arrakis software is also controlled by
the module channel on-off switches to start and
stop the playlist just like a cart stack. The Record
button starts and stops a manual record from the
front panel of the module. Powerful Arrakis DHD-
Live software is supplied free with this module and
full automation software is available as well under
the Arrakis Xtreme-Solutions program.
3.3
OP ERA TIN G IN S TRUCTION S
the channel is on, the switch will be lighted. To turn the channel off, simply push the Program Bus
Assignment Pgm
The phone channel provides momentary, relay isolated logic to pick up the caller line Utility Bus
Cue
CUE
Cue will switch the caller into the cue system for listening to him without him being
on air.
To activate cue, click on the yellow CUE button above the fader. To exit the cue mode, IMPORTANT
click on the CUE button again. Two phone modules can be placed in
a single mainframe. They are...
Cue audio will be heard in the speaker in the VU meter housing and in the Headphones. 1) MARC-PH1
Cue logic automatically switches the Headphones from the selected audio source to 2) MARC-PH2
the cue audio bus whenever any channel is placed into cue.
Two PH1s or two PH2 modules should
TWO PHONE MODULES not be used in the same mainframe
The mainframe supports either one or two phone modules. Each requires its own
hybrid. The audio feed to the hybrid includes the audio from the OTHER phone module.
3.4
OP ERA TIN G IN S TRUCTION S
Timer
speaker.
3.5
OP ERA TIN G IN S TRUCTION S
level audio output for use with an external headphone amp. Start Pgm
Stop Aud
CUE
The MARC-15 console features Autocue. Whenever a channel is placed Reset Utl
into cue, the audio in the Headphone system will mute and the Cue Timer
activated, Headphone program audio is muted, and the audio from the
Talkback input is placed into the Headphone system for intercom.
Head
phone
MUTING
The headphone system is not muted. When the control room micro- Headphone
Jack
phone is turned on, the Monitor system will mute (audio is turned off)
so that there will not be feedback from the speakers to the micro- Monitor
phone. The headphone system can not have audio feedback so muting
is not required. Output Timer
3.6
OP ERA TIN G IN S TRUCTION S
To activate cue, click on the CUE button on an input source chan- Start Pgm
nel. To exit the cue mode, click on the CUE button again. The cue Stop Aud
signal is PRE-fader and therefore the fader level and the channel Reset Utl
CUE AUDIO
Cue audio will be heard in the built in Cue speaker and the Head-
phones. In the Headphone system, Autocue will mute the Pro- Cue
gram in the headphones and play the cue audio over top of pro-
gram audio.
CUE LEVEL
CUE FADER CONTROL
Head
phone
The cue fader adjusts the level in the internal cue speakers. It
does not adjust the level of the cue in the headphones.
Monitor
MUTING
The cue speaker audio will be muted to stop feedback whenever
Mic channels One or Two are turned on by their respective On- Output Timer
off switches.
CUE SPEAKER
3.7
OP ERA TIN G IN S TRUCTION S
The Timer
The MARC-15 console features a 60 minute up timer. The timer is con-
trolled by four buttons on the output module. MANUAL
CONTROLS
MANUAL MODE RESET
When the Auto button light is lit, the timer is in the manual mode and resets the
will respond to the Start, Stop, and Reset buttons. The manual mode is timer to
active when the console is first powered up. zero
When the Auto button is NOT lit, the timer is in auto mode. When in timer
Stop Aud
auto mode, the timer will reset to zero and start timing whenever a STOP
module is turned on.
Auto Utl
stops the
timer Timer
timer will
reset to
zero and
start timing Monitor
whenever a
console
Output Timer
module is
turned on
Timer
3.8
OP ERA TIN G IN S TRUCTION S
The VU meters
The MARC-15 console features a set of VU meters for all of the console mixing buses (Pgm and Aud and UTL).
This simplifies operation and reduces operator error.
3.9
IN S TA LLA TION IN S TRUCTION S
INSTALLATION
INSTRUCTIONS
Getting Started: 4.1 - 4.4
Mainframe: 4.5
Power Supply: 4.6
Cabling 4.7
Gorunding 4.8
Output Module wiring: 4.9 - 4.14
Input Module wiring: 4.15 - 4.19
PC Setup for USB module: 4.20
ARC-16SW: 4.21 - 4.23
Basic Calibration: 4.24
Output Board Calibration: 4.25
Module Jumper setup: 4.26
Summary wiring pages: 4.27 - 4.28
Balanced & Unbalanced: 4.29 - 4.33
Ground loops 4.34 - 4.35
4.0
IN S TA LLA TION IN S TRUCTION S
The MARC-15 is quick and easy to install. The meter panel hinges up and back to
provide fast access to the RJ45 IO connectors and trimpots. The cabling exits
through the bottom rear of the console and can be either through the table or
simply out the rear of the console above the tabletop.
Ten foot cables (molded RJ45 on one end other end
Ten foot cables (connectorized at one end with molded RJ45 connectors) are open) are supplied standard with the MARC-15
provided for the output module and the ‘A’ inputs for the input modules.
(NOTE: the cables as shipped are 20-25' with connectors at BOTH ends. The
cables are then cut in the middle to the needed length. By doing it this way, a
optional cables
20' cable can be cut into a 3' and 17' cable) Arrakis can supply the audio and
logic cables wired on both ends
The power supply is an external ‘brick’ type module that supports 110VAC - for your studio.
220VAC for domestic or international installations. It simply plugs into the rear
of the console.
4.1
IN S TA LLA TION IN S TRUCTION S
Unpacking
a) PACKING SLIPS- do you have everything?
Check the Packing Slips that come with the shipment to
be certain that all packages have been received.
4.2
IN S TA LLA TION IN S TRUCTION S
d) ADEQUATE VENTILATION
It is important to provide adequate ventilation to electronic equipment. High temperatures can reduce the
life of equipment.
f) STATIC
Static discharge to electronic devices can cause damage, reduce performance, or cause noise in the sys-
tem. Proper choice of carpet is an important consideration when building a studio.
4.3
IN S TA LLA TION IN S TRUCTION S
b) AC POWER CONSIDERATIONS
Plug all of the equipment in your studio into a single AC power strip!
Unbalanced consumer source equipment is not designed to reject AC power line hum. This makes it important to put ALL of the equipment
in the studio on the same branch of the AC power and preferably on a single AC power outlet. A single power outlet will have a 1500-2000 watt
capacity. That is plenty of power for most studios. Simply plug a multi-outlet AC power strip into the single wall outlet and then all of your equip-
ment into the power strip. If possible, the power strip should be the kind that has internal surge protection.
Because many buildings have as many as 8-12 duplex wall outlets on a single 1500-2000 watt branch, you must have NO other equipment
on any of those 8-12 other outlets. Make sure the branch your outlet is on does not also power the lights or any other building equipment.
c) SOME THOUGHTS ABOUT 60 CYCLE HUM (or some ideas about what to do if you get it)
The RCA audio cables used in consumer audio equipment connect the chassis ground and signal ground of all of the equipment in the studio togeth-
er through the cable shield. All shield ground connections should be as tight and low impedance as possible. Use only high quality RCA (IHF) audio
cables.
Most consumer audio equipment will have a 2 prong AC power plug. Some equipment has a 3 prong AC power plug. The third prong on a 3
prong plug is a “Safety Ground” which grounds the chassis to reduce shock hazard. The 3rd prong must never be removed even though it creates
a 2nd ground path along with the audio cable shield ground. Two ground paths creates a “Ground loop” antenna which picks up 60 cycle AC hum. If
possible, use only equipment that has 2 prong AC power plugs. With stubborn hum, replace the equipment with 3 prong AC power plugs with equip-
ment with 2 prong AC power plugs. This is often less expensive that making a custom audio cable with audio transformer isolation.
If there is NO other ground connected to the studio, a single piece of equipment with a 3 prong AC plug does not create a ground loop.
However, if there is another ground (such as from another studio) or a 2nd piece of equipment with a 3 prong AC power plug, then a ground loop is
completed. If you can not change to two prong equipment, it may be necessary to use an audio isolation transformer on the audio cable to break
the audio ground path. Contact a technician or the factory on how to build a transformer isolated audio cable.
In some stubborn cases of hum (or RF interference), the best solution is to make the ground resistance between ALL of the equipment
as low as possible. To do this, connect all of the equipment chassis’ together with #12 stranded, insulated wire. Each piece of equipment is to have
its own wire that returns in a star configuration to a single point in the studio. That single point should return by a single ground wire back to the
main station ground. A 2"-4" copper ground strap to station ground is best.
4.4
IN S TA LLA TION IN S TRUCTION S
The Mainframe
a) MOUNTING
The mainframe is tabletop mounted. It does not require screwing down to the table surface.
d) MDOULE CONNECTORS
All module connectors are RJ45s that plug into the rear of each module as illustrated below.
e) MAINFRAME GROUND
A threaded screw ground lug is provided
on the motherboard panel, beneath the VU
meter bridge, on the left side of the con-
sole (as viewed from the front).
4.5
IN S TA LLA TION IN S TRUCTION S
Power Supply
Main Power Supply
The power supply is an external regulat-
ed supply as illustrated below.
4.6
IN S TA LLA TION IN S TRUCTION S
Cabling
The cables supplied with the MARC-15 are #24 gauge, stranded, CAT5, 20-25 feet long, with RJ45 connectors on
both ends. Each cable is intended to be cut into two cables with an RJ45 connector at one end and for the other
end to be wired to the specific connector for the equipment on the other end.
Shield ground
The RJ45 cables supplied with the MARC-15 are shielded. They have a shield drain wire. This drain wire should
be grounded on the connector at the equipment end of the cable or at the punch block, not at the console end.
Mic Cables
The mic module has shield grounding RJ45 connectors at the module. The shield is therefore grounded through
the module.
4.7
IN S TA LLA TION IN S TRUCTION S
Grounding
THE BASICS OF GROUND SYSTEMS (IMPORTANT)
2) AC POWER GROUND
AC power wiring has a “hot” wire (typically 110VAC) and a “ground” wire. The ground wire is the return path for currents in the
“hot” wire. The ground wire is not a perfect zero resistance so a small 60 cycle voltage exists on the ground wire.
4) RF SHIELDING GROUND
The audio signal cables used to connect two or more pieces of audio equipment usually have a metal foil shield surrounding the
signal wires inside the cable. This metal shield protects the sensitive audio signal wires from electronic noise that would contami-
nate the audio signal. The shield is connected to a ground to drain the interfering electronic noise away from the audio signal. The
shield should always be grounded at one end only so as not to create a ground path between the connected equipment.
4.8
IN S TA LLA TION IN S TRUCTION S
Grounding (continued)
GROUNDING THE MARC-15 CONSOLE
1) CONSOLE CHASSIS GROUND
The chassis of the MARC-15 is floating. It is NOT connected to ground at all. This is because the power for the console is provided
by an external power supply and only low voltages exist in the console. However, to maximize safety, minimize static shock prob-
lems, as well as for RF shielding reasons, the console chassis should be grounded. This is accomplished by grounding the console
to station ground via a screw on the mainframe mounting panel under the meter panel. (refer to ‘Mainframe Grounding’ in Section
4.5. ).
2) AC POWER GROUND
Be certain that the entire studio is on the same branch of AC power. The easiest way to do this is to use only a single power strip
for the studio. Different studio equipment on different branches of AC power often causes a ground loop and hum. Do not have
lights or any other equipment on the same branch as the studio power.
7) STATION GROUND
In general, the station will have a copper rod driven several feet into the ground as the main station ground point. A copper
ground strap (2-4") or large ground cable (#14 or larger) runs from the station ground to EACH studio separately. This forms a
‘STAR’ ground system. More than one studio should not be on the same ground cable.
8) MORE INFORMATION...
For much more information on studio wiring systems, go to to the Console section of the Arrakis website (www.arrakis-
systems.com)
4.8
IN S TA LLA TION IN S TRUCTION S
WARNING- do NOT have all levels controls at maximum. Too much audio level through your speakers can damage the speakers.
A ground loop is created whenever there are two or more ground Connect an
audio power
paths between two pieces of equipment. This creates a large loop amp and
antenna which detects 60 cycle AC as a hum. Be certain to place both speakers
pieces of equipment on the same AC power strip. If hum persists, then to the MON
it is in the audio wiring. Shield grounds connected at both ends of the output of
cable often are the second ground path. The shield should be grounded the console
at one end only. To find a ground loop, unplug audio cables one at a
time until the hum goes away. Once the offending cable is isolated,
examine the wiring to find how the loop is being created. Break the
loop. Audio power amp
4.9
IN S TA LLA TION IN S TRUCTION S
Headphone Wiring
The console has a built in headphone amplifier that will drive hi impedance headphones and 8 ohm headphones. The head-
phone jack for the amplifier is located at the bottom right of the output module (front right corner of the console). The console also
has a balanced line level output for use with an external headphone amplifier. The balanced output is located on the output module on
an RJ45 connector.
WARNING- do NOT have all levels controls at maximum. Too much audio level through your system can damage the headphones.
It is possible to get hum with only the headphone amp itself connected
to the console. This is not a problem with the console. It is caused by a
ground loop between the headphone amp and the console power.
4.10
IN S TA LLA TION IN S TRUCTION S
4.11
IN S TA LLA TION IN S TRUCTION S
4.12
IN S TA LLA TION IN S TRUCTION S
(1) The console has a balanced, line level audio input that feeds the control room monitor speakers (unless muted by a mic) and in the earphones
(whether muted or unmuted).
(2) The console has a second -10dBu unbalanced line level input into the cue system for talkback. The audio on this input will act the same as cue
audio (mute into the cue speakers when a mic is turned on, but autocue into the headphones if the talback logic is activated).
The logic input must be a dry closure between pins 5 (+12V) and pin 6 (logic). This will trigger auto cue so that audio fed into talkback input 2
(cue) will be heard in the headphones.
TALKBACK
4.13
IN S TA LLA TION IN S TRUCTION S
4.14
IN S TA LLA TION IN S TRUCTION S
Pgm
Channel On
Aud
Channel Off
Utl
Talk to Console
Cough
Ground
Channel On
Channel Off
On-off Tally LED
Talk to Console
Cough
Ground
4.15
IN S TA LLA TION IN S TRUCTION S
Ground
Cue
Start logic
Common
Stop Logic
4.16
IN S TA LLA TION IN S TRUCTION S
The RJ45 connector titled ‘RS232 Logic’ wires to a 9 pin RS232 D-sub con-
nector as illustrated below
9 Pin RS232
1 nc Rec
2 Pin 1 RJ45 ord
3 nc Pgm
4 nc Aud
5 nc
Utl
6 Pin 2 RJ45
7 nc Cue
8 nc
9 Pin 3 RJ45
4.17
IN S TA LLA TION IN S TRUCTION S
must have a custom cable connecting it to the console source start/stop logic. The logic is dry reed relay Utl
d) CALIBRATION- The console PHONE IN and PHONE OUT connectors are set for +4dBu levels. These connec-
tors have trim pots on the top of the module
IMPORTANT
Two phone modules can be
placed in a single mainframe.
They are...
1) MARC-PHN1
EIA/TIA 568B WIRING STANDARD COLORS
1,2,3,4,5,6,7,8
2) MARC-PHN2
PIN Wire Color Audio
1 White w/Orange Stripe Left (+)
2 Orange w/White Stripe Left (-) Two PHN1s or two PHN2 mod-
3 White w/Green Stripe Right (+)
4 Blue w/White Stripe Ground
ules should not be used in the Phone
4.18
IN S TA LLA TION IN S TRUCTION S
Ext1
Pgm
Aud
Utl
Talk to
Studio
4.19
IN S TA LLA TION IN S TRUCTION S
PC Setup
The MARC-15 PC-USB input modules have a built in sound card. This enables the console to play audio directly from a Windows
PC using Arrakis DHD-Live software. The console can play audio from the PC, record audio to the PC, and control the start and
stop of play on the PC.
CONNECTIONS
The PC is connected to the console by:
1) USB cable (USB 1 or USB 2)
2) RS232 serial port cable (or RS232 to USB converter, contact the factory for recommended products)
3) Audio cable
LAPTOP OR DEKTOP PC
PC LINE OUT
9 PIN
RS232 AUDIO CABLE WITH
SERIAL
CONTROL 1/8" PHONE JACKS
CABLE USB
PORT
cable
CUE
PC USB module (MARC-USB)
IN
USB NOTE: 9 Pin RS232
The RJ45 connec- 1 nc
RS232 Logic Record Input USB Connector tor titled ‘RS232 2 Pin 1 RJ45
Logic’ wires to a 9 3 nc
1 Record Logic 1 Left (+) in
pin RS232 D-sub 4 nc
2 Ch On-off logic 2 Left (-) in
connector as illus- 5 nc
3 Ground 3 Right (+) in
trated at the right 6 Pin 2 RJ45
4 Ground 4 Ground
7 nc
5 nc 5 nc
8 nc
6 nc 6 Right (-) in
9 Pin 3 RJ45
7 nc 7 nc
8 nc 8 nc
EIA/TIA 568B WIRING STANDARD COLORS IF YOUR PC DOES NOT HAVE AN RS232 PORT such as: IOGEAR GUC232A
PIN Wire Color Audio 1,2,3,4,5,6,7,8
1 White w/Orange Stripe Left (+)
2 Orange w/White Stripe Left (-)
RS232 to USB adapter
3 White w/Green Stripe Right (+)
4 Blue w/White Stripe Ground ARC RS232 PORT
USB
5
6
White w/Blue Stripe
Green w/White Stripe Right (-)
RJ45 HUB PC USB PORT
7 White w/Brown Stripe ARC CH 9 USB PORT
8 Brown w/White Stripe
4.20
IN S TA LLA TION IN S TRUCTION S
The ARC-16SW
The ARC-16SW is a custom configuration of the Arrakis BROADCAST DOCKING STATION. The BROADCAST AUDIO DOCKING STATION is a multipurpose product
with applications that vary depending on the firmware loaded into the hardware and the PC software used to control it. In the ARC-16SW application the
firmware in the hardware is internally configured to support only the 16 x 3 router functions.
PC Control
The ARC-16SW is controlled via RS232 serial cable from a PC computer. While the console does not have direct control of the switcher from its front panel,
the PC software adds ease of use and flexibility with on screen labeling, support of touch screen monitors, and much more.
PC Configuration
The ARC-16SW supports both Windows XP and Windows VISTA for control. The computer must have an RS232 serial cable or a USB to serial converter.
Contact the factory for suggested converters.
16 Stereo Sources
PGM CH 4 CH 4 CH 1 CH 1
PGM CH 13 CH13 CH 10 CH10 CH 7 CH7
RGT EXT EXT RGT LFT RGT LFT
LFT RGT LFT RGT LFT RGT LFT
RGT LFT
CUE CH 5 CH 5 CH 2 CH 2
CUE CH 11 CH 11 CH 8 CH 8
LFT RGT CH 16 CH 16 CH 14 CH 14
RGT LFT RGT LFT RGT LFT
RGT LFT RGT LFT
RGT LFT
PC 2 PC 2 PC 1 PC 1
REC REC RGT LFT RGT LFT
RGT LFT
PC DC
HEAD PC PC PWR
RS232 USB REC TWO ONE
PHN IN
COM OUT IN
3 stereo Outputs
IF YOUR PC DOES NOT HAVE AN RS232 PORT such as: IOGEAR GUC232A
4.21
IN S TA LLA TION IN S TRUCTION S
ARC-16SW Software
Push button Array for Manual Control
FEATURES
Client/Server network control from ANY studio
Manual Pushbutton control of 16 inputs & 3 outputs
Customized Labeling of all Inputs & Outputs
Source lockout to prevent feedback
Touchscreen size buttons
One Week Source Automation play list
Copy & Paste Hour and Day schedules
Play log for reconciliation
Emergency Silence Sensor on Main Output
Programmable delay time One Week Automation Play List
Automatically switches to a Backup source channel w relay
4.22
IN S TA LLA TION IN S TRUCTION S
b) DESCRIPTION
The switcher has active balanced audio inputs & outputs to the switcher. The pin out is shown below. Each of the 16 inputs, the Pro-
gram output, and Cue output has a trim pot level adjust. The balanced Record output is a fixed level, however the Record output also
has an unbalanced 1/8" headphone jack output with trim pot. Gain is increased by turning the trimpot counterclockwise. Levels are
set from the factory for +4dBm input and output. Only a qualified technician with appropriate test equipment should adjust the lev-
els.
c) IMPORTANT
none of the audio outputs should be grounded. Grounding an audio output will result in the destruction of the audio output driver IC.
2) Right - input
3) Right + input
4) Start relay to pin 9 (momentary) LGC OUT LGC IN2 SAT LGC2 PGM CH 15 CH 12 CH 9 CH 6 CH 3
5) Left - input
6) Left + input PGM
LFT
PGM
RGT EXT
RGT
EXT
LFT
CH 13
RGT
CH13
LFT
CH 10
RGT
CH10
LFT
CH 7
RGT
CH7
LFT
CH 4
RGT
CH 4
LFT
CH 1
RGT
CH 1
LFT
7) na
8) na CUE
LFT
CUE
RGT CH 16
RGT
CH 16 CH 14
LFT RGT
CH 14
LFT
CH 11
RGT
CH 11
LFT
CH 8
RGT
CH 8
LFT
CH 5
RGT
CH 5
LFT
CH 2
RGT
CH 2
LFT
9) na
Broadcast DockingStation III
f) ‘CUE’ Connector (Cue & Record outputs)
CH 6 CH 6 CH 3 CH 3
CH 15 CH15 CH 12 CH 12 CH 9 CH9
LFT
Professional PC toBroadcast AudioInterface LFT RGT LFT RGT
RGT LFT RGT LFT RGT
PC DC
HEAD PC PC PWR
RS232 USB TWO ONE
3) Cue Right + output PHN REC
COM OUT IN IN
4) Record R - output
5) Cue Left - output
6) Cue Left + output
Unbalanced Record output
7) Record Right + output
(1/8" headphone jack)
8) Record Left - output
BROADCAST AUDIO DOCKING STATION
9) Record Left + output
4.23
IN S TA LLA TION IN S TRUCTION S
Basic Calibration
WARNING
The console has been calibrated at the factory to normal +4dBu levels and should not require field calibration. Usually, it is better
to adjust the level out of the source device than to adjust the console trim levels. That is so that the source can be plugged into
any module without requiring recalibration of the module. Field calibration should only be done with proper test equipment and by a
qualified audio technician.
c) VU METER ADJUSTMENT
The VU meters are factory set for +4dBu at 0VU. These levels should not be changed from factory settings unless directed by fac-
tory service technicians. The trimpots are located on VU meter driver boards in the VU meter panel.
4.24
IN S TA LLA TION IN S TRUCTION S
Aud mono
Aud Right
Aud Left
Pgm mono
Pgm Right
Pgm Left
4.25
IN S TA LLA TION IN S TRUCTION S
The factory default is for all mic modules to be shipped Mic & Line (only)
with the Control room muting jumper in place. CR Mic assign
4.26
IN S TA LLA TION IN S TRUCTION S
Channel On
Channel Off
2) Stereo Line Input module (MARC-STL) On-off Tally LED
Talk to Console
Cough
Logic ‘B’ Stereo Line Input ‘A’ Stereo Line Input
Ground
1 Talk 1 Left (+) in 1 Left (+) in
2 Tally 2 Left (-) in 2 Left (-) in
3 Channel Off 3 Right (+) in 3 Right (+) in Source Control Logic
4 Ground 4 Ground 4 Ground The logic controls (1) Stop Logic, (2)
5 Channel On 5 nc 5 Stop Logic Start Logic, and (3) Logic common are
6 Cough 6 Right (-) in 6 Right (-) in momentary closures from a dry con-
7 nc 7 nc 7 Logic common tact reed relay (max current = 50
8 nc 8 nc 8 Start Logic milliamps). They are available for start
and stopping source devices like CD
players
Start logic
Common
Stop Logic
3) Phone Input module (MARC-PHN)
PHONE MODULE NOTE:
The logic controls (1) Stop Logic,
Logic Phone module out Phone module In (2) Start Logic, and (3) Logic com-
mon are momentary closures from
1 Talk 1 (+) out 1 (+) in a dry contact reed relay (max cur-
2 Tally 2 (-) out 2 (-) in rent = 50 milliamps). They are
3 Channel Off 3 nc 3 nc avaliable on the ‘Phone module in’
4 Ground 4 Ground 4 Ground and ‘Logic’ connectors for connec-
5 Stop Logic 5 nc 5 Stop Logic tion to the hybrid.
6 Channel On 6 nc 6 nc
7 Logic common 7 nc 7 Logic common Start logic
8 Start Logic 8 nc 8 Start Logic Common
Stop Logic
4.27
IN S TA LLA TION IN S TRUCTION S
NOTE
Earphone Output Monitor Output External Monitor In The ‘Mute Logic’ is a dry contact
sustained reed relay closure with
1 Left (+) out 1 Left (+) out 1 Left (+) in a max current of 50 milliamps.
2 Left (-) out 2 Left (-) out 2 Left (-) in The closure should be used to
3 Right (+) out 3 Right (+) out 3 Right (+) in drive an external lamp driver (not
4 Ground 4 Ground 4 Ground drive a lamp directly).
5 nc 5 nc 5 nc
6 Right (-) out 6 Right (-) out 6 Right (-) in
7 Mute Logic 7 nc 7 nc
8 Mute Logic 8 nc 8 nc
to Meter Panel
NOTE: to acti- 1 Mute Relay 1 Left (+) out 1 Left (+) out 1 Left (+) in
vate Autocue 2 Mute Relay 2 Left (-) out 2 Left (-) out 2 Left (-) in
for talkback, 3 Cue input 3 Right (+) out 3 Right (+) out 3 Right (+) in
connect pin 5 4 nc 4 Ground 4 Ground 4 Ground
(12V) to pin 6 5 Talkback (12V) 5 nc 5 nc 5 nc
(logic) with a 6 Talkback (Logic) 6 Right (-) out 6 Right (-) out 6 Right (-) in
dry contact clo- 7 (+) Talkback in 7 nc 7 Cue Out (to amp) 7 Left -10dBu input
sure. 8 (-) Talkback in 8 nc 8 nc 8 Right -10dBu input
4.28
IN S TA LLA TION IN S TRUCTION S
(+) (+)
(-) (-)
SHIELD
CHASSIS
GROUND
Signal (+)
Electronic
(-)
Ground
SHIELD
CHASSIS
GROUND
4.29
IN S TA LLA TION IN S TRUCTION S
600 ohm
TRANSFORMER BALANCED matching resistor CONSOLE
AUDIO SOURCE INPUT
CHASSIS
GROUND
IMPORTANT- High voltage static discharges to the mic case can ruin a mic preamp’s input
stage. Room carpets and surfaces should be chosen for low static or treated to reduce static.
(+) (+)
Zin > 1k
ohm
(-) (-)
SHIELD SHIELD GND
CASE
GROUND
4.30
IN S TA LLA TION IN S TRUCTION S
To perform the matching, you must refer to the data sheet for the source device and find the
output impedance. That will be Rseries as shown in the diagram. Select an audio isolation
transformer with a specified impedance. The transformer impedance will be (Ztransformer)
Rconsole = Ztransformer
CHASSIS
GROUND
4.31
IN S TA LLA TION IN S TRUCTION S
(+) (+)
Zin > 10k
ohms
(-) (-)
SHIELD
CHASSIS
GROUND
(+) Signal
(-) Electronic
Ground
Electronic SHIELD
Ground
4.32
IN S TA LLA TION IN S TRUCTION S
CHASSIS
GROUND
Rsource = Ztransformer
4.33
IN S TA LLA TION IN S TRUCTION S
Ground Loops
a) A GROUND LOOP CAUSES 60 CYCLE HUM
A ground loop exists when there is more than one ground path between two pieces of elec-
tronic equipment. The two ground paths form a large loop antenna which picks up noise cur-
rents, particularly 60 cycle AC. The resistance in the ground paths converts these currents into
fluctuating noise voltage differentials between the two pieces of equipment. If there is an audio
signal connection between these two pieces of equipment then this noise is added to the sig-
nal voltage.
AUDIO AUDIO
GROUND PATH #1 THROUGH SHIELD PRODUCT 2
PRODUCT 1
MAIN AC
POWER
BOX
EARTH
GROUND
b) REMOVE THE GROUND LOOP BY BREAKING THE LOOP (Full Ground Lift)
To stop the 60 cycle hum, one of the ground paths must be removed. The typical method
to remove the second ground path is to have the shield grounded on one end only.
4.34
IN S TA LLA TION IN S TRUCTION S
Signal (+)
Ground (-)
SHIELD Ground
CHASSIS
GROUND
Signal (+)
Ground (-)
SHIELD Ground
CHASSIS
GROUND
4.35
DHD-LIVE FOR
THE MARC CONSOLE
5.0
Getting Started
Included with an ARC series console (with a USB channel) is a free copy of DHD-Live. This software is the ultimate live assist tool for anyone
who wants to put on a dynamic and powerful live show. It includes features that give you unprecedented customization and flexibility. We are
confident that you will love this software.
This software is intended only for Live Assist. This means that it will not be capable of playing unattended such as with an Automation product
like Digilink-HD. If you are looking for a full featured automation system that can play unattended, please consider one of our automation
product, such as Digilink-HD, Digilink-Xtreme or New~Wave. Visit our website for more details.
Installation
To download the software, please go to this link here: http://arrakis-systems.com/download.html
This download will contain a full copy of the DHD-Live manual and an install EXE program. Follow the instructions on the website to install. All
files will be installed to the C:DHD folder. To uninstall, simply delete the C:DHD folder.
This software, along with the latest version of the Operations Manual can always be found on our website for download.
Updates
The DHD-Live software and training material will be updated on a regular basis, without notice. Please visit our website to get the latest
updates.
Support
DHD-Live software for the ARC console is provided at no charge and does not include the cost of telephone support.
The software is specifically designed to be easy to use for people with average PC computer and radio industry experience.
Support is limited to the product manual and the on screen help system in the software itself. Refer to the Arrakis website at
www.arrakis-systems.com for updated training materials. In a case where telephone support is a necessity, Arrakis has per minute
and per incident support available that can be paid for by valid credit card. For comprehensive support and advanced automation
features, please consider one of our automation product. Refer to the website or contact the factory for details.
Feedback
DHD-Live is an evolving software that will be updated on a regular basis. As such, we greatly appreciate any customer feedback. This may
include reporting issues with the software, or features that you would like to see added. Please visit our website to submit your requests.
5.1
S ERVICE & M A IN TEN A N CE
6.0
S ERVICE & M A IN TEN A N CE
POWER SUPPLY
The power supply is a sealed module that must be replaced in whole if there is a problem.
(2) VU METERS MOVE BUT NO AUDIO OUT OF THE CONSOLE- The VU meters measure the actual output of the console itself. If the
meters move but no audio is present, the problem is after the console output and is in the following signal chain. Plug a set of headphones
into the output of the console and listen to the Program output to confirm this.
(3) LOUD LOW FREQUENCY HUM IN AUDIO- Many years ago this would mean a power supply failure. In today’s electronics, this is an
installation problem such as a ground loop. To confirm the problem is not in the console, remove ALL wiring from the console and connect
a pair of headphones to the output you are testing. The hum should be absent. All wiring must be removed and headphones only used. A
very common problem is for an audio power amp and speakers to create the ground loop with the console.
(4) NO AUDIO OUT OF THE MONITORS- Be certain that the monitor system is not muted due to a mic channel being on or talkback being
activated.
6.1
S ERVICE & M A IN TEN A N CE
ACCESS SCREWS
6.2
S ERVICE & M A IN TEN A N CE
Motherboard
Main
Bus
Ribbon
Cable Input
(30 Module
wires)
6.2
S ERVICE & M A IN TEN A N CE
Motherboard
Main
Bus
Ribbon
Cable
(30
wires)
Studio
Studio Monitor
Monitor Ribbon Output
Module Cable Main Module
(10 Bus
wires) Ribbon
Cable
(30
wires)
6.2
S ERVICE & M A IN TEN A N CE
Stop Aud
How to Remove the Output Module from the Mainframe five Timer
5) Lift the module further and unplug the remaining 3 cables where they are plugged
into the motherboard. Leave the three cables plugged into at the module end. Monitor
Bridge Cable
Motherboard
Studio
VU Meter Bridge ribbon cable Monitor Cue &
Ribbon Earphone
Cable Power
(10 cable
wires) (+5V &
ground)
Output
Main Module
Bus
Ribbon
Cable
(30
wires)
6.2
S ERVICE & M A IN TEN A N CE
A/B A/B A/B A/B A/B A/B A/B A/B A/B A/B Rec Off Off Ext1 Auto Ext1
A/B
ord line line
Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Start Pgm
Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Stop Aud
Utl Utl Utl Utl Utl Utl Utl Utl Utl Utl Utl Utl Utl Utl Utl Reset Utl
Cue Cue Cue Cue Cue Cue Cue Cue Cue Cue Cue Cue Cue Cue Timer
Talk to
Studio
Cue
Head
phone
Monitor
Studio
Mic 1 Mic 2 PC USB Phone 1 Phone 2 Output Timer
Monitor
6.3
S ERVICE & M A IN TEN A N CE
Replacing ICs
ICs must be replaced with care. Most ICs in the console are socketed so that they can be replaced.
When replacing an IC, be careful to not bend legs under the IC or outside the socket. Be extremely careful to not shock
an IC or the motherboard with a static discharge. In some cases, you must use a grounded arm or anklet if there is a
possibility of a static discharge.
6.4
S ERVICE & M A IN TEN A N CE
Mic module
Electronic Block Diagram RJ45 (8 wire)
C F PGM
PC PLAY / RECORD A
O
USB connection D Play D AUD
to WINDOWS PC E E PROGRAM OUTPUT
(USB connector) C R
UTL Stereo & Mono
Trim
(Balanced = +4 dBu)
Cue PGM Trim
Trim Sum
Record
Trim
LOGIC
Control Room Mute
Phone Logic Studio Mute
Dim for Talkback
module 2
6.5
S ERVICE & M A IN TEN A N CE
Mic Module
A/B analog
switch
CD4052
Channel
On-off
Fader amp Logic
NE5532 CD4049
Cue bus
assign switch
CD4053
Pgm/Aud/Utl bus Pgm/Aud/Utl bus
assign switch assign switch
CD4053 CD4053
6.6
S ERVICE & M A IN TEN A N CE
A/B analog
switch
CD4052
Channel
On-off
Fader amp Logic
NE5532 CD4049
Cue bus
assign switch
CD4053
Pgm/Aud/Utl bus Pgm/Aud/Utl bus
assign switch assign switch
CD4053 CD4053
6.7
S ERVICE & M A IN TEN A N CE
PC-USB module
The MARC-15 console is designed for modular USB chip
replacement rather than component level field PCM2900 Record
repair. The console is modular and modules can be input amp
replaced for immediate repair. The power supply is 12MHz NE5532
external and plug in. ICs are plug in. The rotary clock
faders are plug in. ‘B’ input
mic preamp
For board level part replacement, this page displays SSM2019
a physical board layout with descriptions of the
functions of each IC. For repair, simply replace the 2N3904
ICs associated with the function that has failed on RS232 logic
the module. Pgm/Aud Logic drivers
CD4049
A/B Logic
CD4049
Utl/CueLogic
CD4049
Channel
On-off
Fader amp Logic
NE5532 CD4049
Cue bus
assign switch
CD4053
Pgm/Aud/Utl bus Pgm/Aud/Utl bus
assign switch assign switch
CD4053 CD4053
6.8
S ERVICE & M A IN TEN A N CE
Phone Module
Input
The MARC-15 console is designed for modular trimpot
replacement rather than component level field Start Relay
repair. The console is modular and modules can be
Output
replaced for immediate repair. The power supply is Stop Relay
trimport
external and plug in. ICs are plug in. The rotary
faders are plug in.
Phone output
Phone input
amp
For board level part replacement, this page displays preamp
NE5532
a physical board layout with descriptions of the NE5532
functions of each IC. For repair, simply replace the
2N3904
ICs associated with the function that has failed on
relay drivers
the module. Pgm/Aud Logic
CD4049
A/B Logic
CD4049
Utl/CueLogic
CD4049
A/B analog
switch
CD4052
Channel
On-off
Fader amp Logic
NE5532 CD4049
Cue bus
assign switch
IMPORTANT CD4053
Two phone modules can be placed in
a single mainframe. They are... Pgm/Aud/Utl bus Pgm/Aud/Utl bus
1) MARC-PHN1 assign switch assign switch
2) MARC-PHN2 CD4053 CD4053
6.9
S ERVICE & M A IN TEN A N CE
Earphone Left
Output amp
NE5532
Earphone Right
Output amp
NE5532
Muting analog
switch
CD4053
Muting
Relay
Muting
Relay driver
2N3904
6.10
S ERVICE & M A IN TEN A N CE
Output Module
The MARC-15 console is designed for
modular replacement rather than com- Monitor
Headphone Output amps
NE5532
ponent level field repair. The console is Output amps
NE5532
Cue
modular and modules can be replaced power amp
LM386 Utl Mono mix
for immediate repair. The power supply Ext 1
Output Amp
Talkback NE5532
is external and plug in. ICs are plug in. Monitor
Input amp
amp
NE5532
The rotary faders are plug in. NE5532
Timer logic
For board level part replacement, this Hex inverter
CD4049
Utl Output Amps
NE5532
page displays a physical board layout Timer logic
with descriptions of the functions of Monitor
Selector
Quad AND
74ALS08
each IC. For repair, simply replace the Logic
Quad AND
ICs associated with the function that 74ALS08 Timer logic
Hex inverter
Headphone
mix amp Monitor
NE5532 mix amp
NE5532
Pgm Mono mix
Monitor Output Amp
Selector NE5532
Switch
Headphone CD4052
Autocue
switch
CD4053
Pgm Output Amps
NE5532
Headphone
Cue Sum Pgm Sum Aud Sum Utl Sum Phone Sum Amps
Amps Amp
Amp Amp Amp NE5532
LM386
NE5532 NE5532 NE5532 NE5532
6.11
S ERVICE & M A IN TEN A N CE
Factory Service
Technical Questions
Arrakis Systems maintains a staff of friendly broadcast engineers, design engineers, and technicians who have many
years of in depth field experience in broadcasting. All of our technical resources are available to you to answer installa-
tion questions, solve problems, and repair equipment. If you have a question or problem, please feel free to call us. We
can not solve every problem, but our people are here to try.
Our customer support department is open from: 8AM - 4:30PM, Monday -Friday (except for Holidays)
Voice: 970-461-0730
Fax: 970-663-1010
email: consolesupport@arrakis-systems.com
Arrakis Systems does not warranty equipment that has failed due to improper installation, abuse, or acts of nature. It is solely at the discretion of Arrakis
Systems as to whether a part is defective under warranty conditions.
If a product fails, Arrakis will first seek to ascertain the problem over the phone and solve it at the modular replacement level where we find the specific
part(s) that have failed and repair or replace them. This is the least expensive and time consuming solution for you. Depending on the circumstances and at
our discretion, Arrakis will replace the specific PC board suspected to be at fault. If replacing PC boards does not resolve the problem, then the console is to
be returned to the factory where it will we repaired and returned to you. Repair time at the factory is normally two week days.
Shipping- The customer is responsible for payment for shipping to the factory. Parts returned to the factory freight collect will be refused. Return shipping
over and above the cost of UPS ground will be born by the customer. In the case of international shipments, all cost of shipping and duties are born by the
customer, both to and from the factory.
Under no circumstances will Arrakis replace a defective console with a replacement console.
IMPORTANT- Under no circumstances does Arrakis take any responsibility for non-factory technical expenses.
6.12
S ERVICE & M A IN TEN A N CE
1) Provide a valid product serial number that is within the warranty period
2) Contact the Arrakis customer service department and describe what parts need replacement and the circumstances of the
failure. (The customer service department may require on site test by your technician to confirm the part replacement is appro-
priate for your problem.)
3) A Return Merchandise Authorization Number (RMA #) will be issued when a part s to be returned to the factory.
4) Return ALL defective parts to the factory (shipping prepaid) to the attention of the “Customer Service Departent” with a letter
including your name, address, call letters, serial number, date, and valid RMA #.
5) Parts replaced under warranty will be shipped at Arrakis expense by UPS ground. Any expense over and above UPS ground will
be born by the customer.
IMPORTANT- If the defective parts are not returned to the factory within 30 days, you will be invoiced for them and it will be
assumed that they do not fall under warranty. Further customer service will be denied until the defective parts are returned of
paid for.
Spare Parts
A spare parts kit is provided with the console. These parts are provided in case of emergency failure and normal infant mortality.
These parts, when used to replace failures, are not replaced under warranty.
Purchased Parts
An Arrakis customer may purchase spare or replacement parts from the factory. The cost of the parts will include a service
charge, the cost for the parts, and the cost of the shipping.
IMPORTANT- Non payment or late payment for parts will result in refusal of further customer service until the problem is
resolved.
6.13