ARC-15 Manual
ARC-15 Manual
ARC-15 Manual
ARC-15
Broadcast Console
family
Technical Manual
September 20, 2018
ARRAKIS
a d va n c e d r a d io
1.0
IN TRODUCTION
1.1
S A FETY
Safety Instructions
1. Read All Instructions. All safety and operating the type of power supplied to your facility, 16. A Product and Cart Combination should be
instructions must be read before operating the consult your local power company. moved with care. Quick stops, excessive force,
product. 10. Grounding and Polarization. This product is and uneven surfaces may cause the product and
2. Retain All Instructions. All safety and equipped with a polarized AC plug with integral the cart combination to overturn.
operating instructions must be retained for safety ground pin. Do not defeat the safety 17. Servicing. Refer all servicing to qualified
future reference. ground in any manner. servicing personnel.
3. Heed All Warnings. All warnings on the 11. Power Cord Protection. Power supply cords 18. Damage Requiring Service. Unplug this
product and those listed in the operating must be routed so that they are not likely to be product from the wall AC outlet and refer
instructions must be adhered to. walked on nor pinched by items placed upon servicing to qualified service personnel under
4. Follow All Instructions. All operating and or against them. Pay particular attention to the the following conditions:
product usage instructions must be followed. cords at AC wall plugs and convenience a. When the AC cord or plug is damaged.
5. Heat. This product must be situated away from receptacles, and at the point where the cord b. If liquid has been spilled or objects have
any heat sources such as radiators, heat plugs into the product. fallen into the product.
registers, stoves, or other products (including 12. Lightning. For added protection for this c. If the product has been exposed to rain or
power amplifiers) that produce heat. product during a lightning storm, or when it is water.
6. Ventilation. Slots and openings in the product left unattended and unused for long periods of d. If the product does not operate normally
are provided for ventilation. They ensure reliable time, unplug it from the AC wall outlet. This will (following operating instructions).
operation of the product, keeping it from prevent damage to the product due to e. If the product has been dropped or
overheating. These openings must not be lightning and power line surges. damaged in any way.
blocked nor covered during operation. This 13. Overloading. Do not overload AC wall outlets, f. When the product exhibits a distinct change
product should not be placed into a rack unless extension cords, or integral convenience outlets in performance. This indicates a need for
proper ventilation is provided through as this can result in a fire or electric shock hazard. service.
following the manufacturer’s recommended 14. Object and Liquid Entry. Never push objects 19. Replacement Parts. When replacement parts
installation procedures. of any kind into this product through openings are required, be sure the service technician has
7. Water and Moisture. Do not use this product as they may touch dangerous voltage points used replacement parts specified by the
near water—for example; near a bath tub, wash or short-out parts that could result in a fire or manufacturer or that have the same
bowl, kitchen sink or laundry tub; in a wet electric shock. Never spill liquid of any kind on characteristics as the original parts. Unauthorized
basement; or near a swimming pool or the like. the product. substitutions may result in fire, electric shock, or
8. Attachments. Do not use any attachments not 15. Accessories. Do not place this product on an other hazards.
recommended by the product manufacturer unstable cart, stand, tripod, bracket, or table. The 20. Safety Check. Upon completion of any repairs
as they may cause hazards. product may fall, causing serious damage to a to this product, ask the service technician to
9. Power Sources. This product must be child or adult, and serious damage to the perform safety checks to determine that the
operated from the type of power source product. Any mounting of the product needs product is in proper operating condition.
indicated on the marking label and in the to follow manufacturer’s installation 21. Cleaning. Do not use liquid cleaners or aerosol
installation instructions. If you are not sure of instructions. cleaners. Use only a damp cloth for cleaning.
ARRAKIS
a d va n c e d r a d io
1.2
S A FETY
C AU T I O N
RISK OF
ELECTRIC SHOCK
DO NOT OPEN
ARRAKIS
a d va n c e d r a d io
1.3
W A RRA N TY
Warranty
This console carries a manufacturer‘s warranty subject to the following guidelines and limitations:
A) Except as expressly excluded herein, Arrakis Systems inc. (“Seller”) warrants equipment of its own man-
ufacture against faulty workmanship or the use of defective materials for a period of one (1) year from date of
shipment to Buyer. The liability of the Seller under this Warranty is limited to replacing, repairing or issuing cred-
it (at the Seller’s discretion) for any equipment, provided that Seller is promptly notified in writing within five (5)
days upon discovery of such defects by Buyer, and Seller‘s examination of such equipment shall disclose to its
satisfaction that such defects existed at the time shipment was originally made by Seller, and Buyer returns the
defective equipment to Seller’s place of business in Loveland, Colorado, packaging and transportation prepaid,
with return packaging and transport guaranteed.
B) Equipment furnished by Seller, but manufactured by another, shall be warranted only to the extent pro-
vided by the other manufacturer.
C) Thermal filament devices (such as lamps and fuses) are expressly excluded from this warranty.
D) The warranty period on equipment or parts repaired or replaced under warranty shall expire upon the
expiration date of the original warranty.
E) This Warranty is void for equipment which has been subject to abuse, improper installation, improper
operation, improper or omitted maintenance, alteration, accident, negligence (in use, storage, transportation or
handling), operation not in accordance with Seller‘s operation and service instructions, or operation outside of
the environmental conditions specified by Seller.
F) This Warranty is the only warranty made by Seller, and is in lieu of all other warranties, including mer-
chantability and fitness for a particular purpose, whether expressed or implied, except as to title and to the
expressed specifications contained in this manual. Seller’s sole liability for any equipment failure or any breach
of this Warranty is as set forth in subparagraph A) above; Seller shall not be liable or responsible for any busi-
ness loss or interruption, or other consequential damages of any nature whatsoever, resulting from any equip-
ment failure or breach of this warranty.
ARRAKIS
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1.4
W A RRA N TY
ARRAKIS
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1.5
W A RRA N TY
Table of Contents
ARRAKIS
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1.6
P RODUCT DES CRIP TION
PRODUCT
DESCRIPTION
2.0
P RODUCT DES CRIP TION
Product Description
ARC-15
Advanced Radio Console family
The ARC-15 is a general purpose console that meets the needs for most On Air Radio & Radio Production studio applications. Channel
One is a high performance mic channel while channels 2-5 are selectable as mic or line inputs. Channel 15 is an advanced telephone
interface to an external hybrid for Live callers or an Off-line contest call. Seven stereo line input channels easily handle the other
audio sources, such as CD players, found in most studios. Channel fourteen is selectable as either a Windows PC USB interface or an
unbalanced stereo consumer level input. Windows software for Live On Air, Automation, & Production is provided standard. With 5 mil-
lion operation, LED lighted, switches; long life faders; and electronic switching of all audio signal paths; the ARC-15 is a rugged, reliable,
and versatile console for professional Radio studio applications.
Two stereo Program output mixes (with mono mixdowns) plus Monitor, Headphone, and Cue systems
Fifteen input source channels (plus optional 16 in x 3 out stereo remote select switcher)
Two high performance mic channels with optional 48V phantom power
Seven stereo line channels
Channel 14 is selectable as either a PC computer sound card channel for Play and Record or a consumer stereo input
One telco / phone hybrid input channel for fast Live or Off-line telephone interface (hybrid required)
Real VU meters for Program and Audition buses
Headphone system with stereo amp for 8 ohm (or Hi-Z) headphones
Cue-talkback system with built-in amplifier and speaker
Input channel logic for Remote channel on-off-tally and source start-stop
Provides monitor audio and logic for a Studio /Announce booth
Optional 16 x 3 stereo switcher for remote input select... handles large studio jobs
2.1
P RODUCT DES CRIP TION
Operational features
VU Meters Cue speaker & Volume
Lighted switches
for cueing audio and
5 million operation, REAL VU meters for accurate ballistics
Talkback from a Studio
LED lighted switches tor BOTH the Program & Audition buses
Headphones
follows the
control room
selector switch. The
amp drives Hi-Z & 8
ohm headphones
Control Room
Monitor
Selectable between
an external (air)
input, the Program
bus, and the Audition
bus. The output is
line level for external
powered speakers
2.2
P RODUCT DES CRIP TION
Key features
The ARC-15 console is designed specifically for On air broadcast, Internet radio, and LED lighted electronic switching
Podcast applications. The 1-5 mic channels support a host and guest talk format. The
phone channel is perfect for a live on air talk segment or Off-line contests. The PC
sound card channel with logic provides easy access to PC audio files for play or
recording. Last, the stereo line channels easily handle the number of other audio
sources (such as CDs, DATS, MDs, MP3s, etc) found in the average modern studio. The
Program bus has both a balanced +4dBu output and an unbalanced (-)10dBu output
plus a mono mixdown of the stereo signal. The ARC-15 is a powerful, flexible, reliable,
and low cost solution for your radio studio needs.
Easy to install
Fully connectorized with XLRs, RCA phono jacks, RJ45s, etc., the ARC-15 is easy to
install with off the shelf cables.
an easy to use Telephone channel
Rugged and reliable
Professional throughout, with multi-million operation LED lighted switches and elec-
tronic audio switching, the ARC-15 is ideal for demanding environments.
1-5 mic channels for Host and Guest in the Control room or Studio
Channels one- five are very high quality mic preamps (with optional 48V phantom
power) for talk applications in the control room itself.
2.4
P RODUCT DES CRIP TION
Software Features
Included with an ARC series console (with a USB channel) is a free copy of APEX-Live. This software is the ultimate live assist tool for anyone
who wants to put on a dynamic and powerful live show. It includes features that give you unprecedented customization and flexibility. We are
confident that you will love this software.
This software is intended only for Live Assist. This means that it will not be capable of playing unattended such as with an Automation product
like APEX. If you are looking for a full featured automation system that can play unattended, please consider one of our automation product,
such as APEX or New~Wave. Visit our website for more details.
Installation
To download the software, please go to this link here: http://arrakis-systems.com/download.html
This download will contain a full copy of the APEX-Live manual and an install EXE program. Follow the instructions on the website to install. All
files will be installed to the C:DHD folder. To uninstall, simply delete the C:DHD folder.
This software, along with the latest version of the Operations Manual can always be found on our website for download.
Updates
The APEX-Live software and training material will be updated on a regular basis, without notice. Please visit our website to get the latest
updates.
Support
APEX-Live software for the ARC console is provided at no charge and does not include the cost of telephone support.
The software is specifically designed to be easy to use for people with average PC computer and radio industry experience.
Support is limited to the product manual and the on screen help system in the software itself. Refer to the Arrakis website at
www.arrakis-systems.com for updated training materials. In a case where telephone support is a necessity, Arrakis has per minute
and per incident support available that can be paid for by valid credit card. For comprehensive support and advanced automation
features, please consider one of our automation product. Refer to the website or contact the factory for details.
Feedback
APEX-Live is an evolving software that will be updated on a regular basis. As such, we greatly appreciate any customer feedback. This may
include reporting issues with the software, or features that you would like to see added. Please visit our website to submit your requests.
2.5
P RODUCT DES CRIP TION
Technical features
The ARC-15 console by Arrakis Systems inc. is the culmination of > 25 years of leadership in the design of analog and digital Radio
consoles and > 15 years as the leader in hard disk automation for Radio.
Mechanical
Switch type: momentary, 5 million operation, for all front panel switches
Switch illumination: LED, no incandescent lamps to burn out
Linear Fader type: conductive plastic for highest possible resolution and life, 30,000 cycles
Rotary Fader type: conductive plastic for highest possible resolution and life, 15,000 cycles
Rotary fader attachment: ribbon cable to a plug on the motherboard
PC boards: single motherboard
IC sockets: one IC is surface mounted, all of the rest are socketed for ease of service
VU meters: true VU ballistics
Electronic
Audio switching: electronic switching with CMOS ICs for ultra high performance and reliability (no switches to clean)
Audio level adjust: for the ultimate in audio performance, audio is passed through the linear and rotary faders
Operational amplifiers: NE5532
Mic preamp: SSM2019, high performance IC with 1.5dB noise figure and .01% THD at gain = 100
Phantom power: 48VDC, with optional external power supply
Logic ICs: advanced CMOS logic for high noise immunity
Logic
Muting (On air light): logic level output, Muted = +12VDC, Not-muted = ground, 50mA max current
Requires a custom, relay isolated, interface circuit to drive an on air light
Channel On-off Tally: On & Off switches: momentary, SPST, dry contact closure.
Tally LED: logic level, requires a driver transistor or IC driver
Channel Source control: logic level output, On = +12VDC, Off = ground, 20mA max current
Requires a custom interface for the specific source device
Circuit diagrams: refer to the ARC-15 manual for typical circuit schematics
Note: all XLR inputs and outputs feature multi-turn trimpot level adjust RJ45 balanced
audio connectors
2.6
P RODUCT DES CRIP TION
Electronic specifications
SPECIFICATIONS POWER SUPPLY
Stereo Line Input 110vac - 220 VAC,
Freq Response- +(-).5dB 20-20kHz 50-60 hz, autosensing
S/N- -82dB typ, +8dBu in, +8 dBu out Certified: UL, CE, CS, CB
THD- .01% typ, +8dBu in, +8 dBu out External inline module
CMRR- -75dB typ 1kHz 3"W x 5 3/4"L x 1 3/4"D
Max Input- +23dBu, balanced
+17dBu unbalanced PHYSICAL DIMENSIONS
Depth - 15",
Mono Mic Input Height - 6"
Freq Response- +(-).5dB 20-20kHz Width- 33"
EIN- -115dBu typ, -50dBu in, +8 dBu out
THD- .05% typ , -50dBu in, +8 dBu out
CMRR- -60dB typ 1kHz
Impedances
Mic Input- > 2000 ohms
Line Input- > 10000 ohms
Outputs- < 100 ohms
System
Max Output- +23dBu balanced
+17dBu unbalanced
Stereo Separation- -75dB typ 1KHz
Pgm to Aud XTalk- -80dB typ 1KHz
-70dB typ 20kHz
Cue to Pgm XTalk- -90dB typ 1KHz
-75dB typ 20kHz
2.7
P RODUCT DES CRIP TION
Physical specifications
Depth - 15",
Height - 6"
Width- 33"
Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Advanced
Radio
Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Console
Cue
Talk Cue Cue Cue Cue Cue Cue Cue Cue Cue Cue Cue Cue Cue Cue
Talk to
Caller
Head
Monitor & Headphone phone
Input Select
Air
Pgm
Aud
Mic Phone
Cue Ch 14 Air Mon PMM Aud Pgm Phone Logic Pgm Left Pgm Rght Phone Ch 15 Phone Ch 14 Ch 13 Ch 12 Ch 11 Ch 10 Ch 9 Ch 8 Mic Ch 5 Mic Ch 4 Ch 7 Ch 6 Ch 5 Ch 4 Ch3 Ch 2 Mic Ch 3 Mic Ch 2 Mic Ch 1
ARC-15BP L L L L L
Headphone
RS232
R R R R R
PC 48V Arrakis
Logic DC Power In In In Out AMM Out Out Ground Out Out Out In USB pwr In In In In In Systems
2.8
OP ERA TIN G IN S TRUCTION S
OPERATING
INSTRUCTIONS
3.0
OP ERA TIN G IN S TRUCTION S
Quick Start
The ARC-15 console is designed to be very easy to use. The two sets of VU meters follow the Program and Audition buses.
The single input source per channel reduces operator errors by eliminating the accidental selection of a wrong A/B source
input. The phone system is very easy tp use for off line talking to the caller as well as supporting a Live call in show or Off-
line contest call application.
Headphones
follows the
control room
selector switch. The
amp drives Hi-Z & 8
ohm headphones
Control Room
Monitor
Selectable between
an external (air)
input, the Program
bus, and the Audition
bus. The output is
line level for external
powered speakers
3.1
OP ERA TIN G IN S TRUCTION S
TALKBACK
Talkback is a simple 2 way intercom system to communicate with another studio such as an Announce booth, Interview room, News
room, or Production studio.
The ARC-15 has an audio output from the control room microphone that can be connected into a console in another studio. The ARC-
15 has an audio input into the cue system for the other studio to talk to the ARC-15 console.
To activate talkback, simply cick on the red ‘Talk’ switch. To exit the talkback mode, click on the ‘Talk’ button again.
CHANNEL 1 IS
MONO MIC LEVEL CHANNELS
Program Bus
Assignment
Audition Bus
Assignment Cue
Talk
Assignment
Slide fader
Level control
Channel
On switch
3.2
OP ERA TIN G IN S TRUCTION S
Program Bus
Assignment
Audition Bus
Assignment Cue
Talk
Assignment
Slide fader
Level control
Channel
On switch
3.2
OP ERA TIN G IN S TRUCTION S
CUE
To activate cue, click on the yellow CUE button above the fader. To exit the cue mode, click on the CUE button again.
Cue audio will be heard in the speaker in the VU meter housing and in the Headphones. Cue logic automatically switches the Headphones from the selected audio
source to the cue audio bus whenever any channel is placed into cue.
Audition Bus
Assignment Cue
Cue Bus
Assignment
Slide fader
Level control
Channel
On switch
3.3
OP ERA TIN G IN S TRUCTION S
3.4
OP ERA TIN G IN S TRUCTION S
MONITOR MUTING
When the control room microphone is turned on (channel one), the monitor system will mute (audio is turned off) so that there will
not be feedback from the speakers to the microphone.
Note: channels 2-5 are selectable as mic channels and have jumpers to assign them to mute the monitor if those mics are also locat-
ed in the control room.
CONTROL ROOM
MONITOR LEVEL CONTROL
3.5
OP ERA TIN G IN S TRUCTION S
CUE
The ARC-15 console features Autocue. Whenever a channel is placed into cue, the audio in the Headphone system will mute and the
Cue audio will play over the Program signal.
TALKBACK
When talkback logic is activated from another studio, then Auto-cue is activated, Headphone program audio is muted, and the audio
from the Talkback input is placed into the Headphone system for intercom.
MUTING
The headphone system is not muted. When the control room microphone is turned on, the Monitor system will mute (audio is turned
off) so that there will not be feedback from the speakers to the microphone. The headphone system can not have audio feedback so
muting is not required.
HEADPHONE
LEVEL
CONTROL
3.6
OP ERA TIN G IN S TRUCTION S
ACTIVATING CUE
To activate cue, click on the CUE button on an input source channel. To exit the cue mode, click on the CUE button again. The cue signal is PRE-fader and there-
fore the fader level and the channel ON-OFF status has no effect on the cue signal.
CUE AUDIO
Cue audio will be heard in the built in Cue speaker and the Headphones. In the Headphone system, Autocue will mute the Program in the headphones and play the
cue audio over top of program audio.
CUE FADER
The cue fader adjusts the level in the internal cue speakers. It does not adjust the level of the cue in the headphones.
MUTING
The cue speaker audio will be muted to stop feedback whenever Mic channels One or Two are turned on by their respective On-off switches.
CUE SPEAKER
CUE LEVEL
CUE SWITCHES CONTROL
3.7
OP ERA TIN G IN S TRUCTION S
The VU meters
The ARC-15 console features a set of vue meters for both of the console mixing buses (Pgm and Aud). This sim-
plifies operation and reduces operator error.
3.8
IN S TA LLA TION IN S TRUCTION S
INSTALLATION
INSTRUCTIONS
4.0
IN S TA LLA TION IN S TRUCTION S
Unpacking
a) PACKING SLIPS- do you have everything?
Check the Packing Slips that come with the shipment to be
certain that all packages have been received.
4.1
IN S TA LLA TION IN S TRUCTION S
d) ADEQUATE VENTILATION
It is important to provide adequate ventilation to electronic equipment. High temperatures can reduce the
life of equipment.
f) STATIC
Static discharge to electronic devices can cause damage, reduce performance, or cause noise in the sys-
tem. Proper choice of carpet is an important consideration when building a studio.
4.2
IN S TA LLA TION IN S TRUCTION S
b) AC POWER CONSIDERATIONS
Plug all of the equipment in your studio into a single AC power strip!
Unbalanced consumer source equipment is not designed to reject AC power line hum. This makes it important to put ALL of the equipment
in the studio on the same branch of the AC power and preferably on a single AC power outlet. A single power outlet will have a 1500-2000 watt
capacity. That is plenty of power for most studios. Simply plug a multi-outlet AC power strip into the single wall outlet and then all of your equip-
ment into the power strip. If possible, the power strip should be the kind that has internal surge protection.
Because many buildings have as many as 8-12 duplex wall outlets on a single 1500-2000 watt branch, you must have NO other equipment
on any of those 8-12 other outlets. Make sure the branch your outlet is on does not also power the lights or any other building equipment.
c) SOME THOUGHTS ABOUT 60 CYCLE HUM (or some ideas about what to do if you get it)
The RCA audio cables used in consumer audio equipment connect the chassis ground and signal ground of all of the equipment in the studio togeth-
er through the cable shield. All shield ground connections should be as tight and low impedance as possible. Use only high quality RCA (IHF) audio
cables.
Most consumer audio equipment will have a 2 prong AC power plug. Some equipment has a 3 prong AC power plug. The third prong on a 3
prong plug is a “Safety Ground” which grounds the chassis to reduce shock hazard. The 3rd prong must never be removed even though it creates
a 2nd ground path along with the audio cable shield ground. Two ground paths creates a “Ground loop” antenna which picks up 60 cycle AC hum. If
possible, use only equipment that has 2 prong AC power plugs. With stubborn hum, replace the equipment with 3 prong AC power plugs with equip-
ment with 2 prong AC power plugs. This is often less expensive that making a custom audio cable with audio transformer isolation.
If there is NO other ground connected to the studio, a single piece of equipment with a 3 prong AC plug does not create a ground loop.
However, if there is another ground (such as from another studio) or a 2nd piece of equipment with a 3 prong AC power plug, then a ground loop is
completed. If you can not change to two prong equipment, it may be necessary to use an audio isolation transformer on the audio cable to break
the audio ground path. Contact a technician or the factory on how to build a transformer isolated audio cable.
In some stubborn cases of hum (or RF interference), the best solution is to make the ground resistance between ALL of the equipment
as low as possible. To do this, connect all of the equipment chassis’ together with #12 stranded, insulated wire. Each piece of equipment is to have
its own wire that returns in a star configuration to a single point in the studio. That single point should return by a single ground wire back to the
main station ground. A 2"-4" copper ground strap to station ground is best.
4.3
IN S TA LLA TION IN S TRUCTION S
TEST- The console should now be on. To test for power, simply push one of the console On/off switches to see that the Channel On LED lights.
TEST- The VU meters on the console should move as the CD plays a song.
TEST- You should hear the song on the CD clearly. There should be no audible hum or noise. If you hear no audio or there is hum or noise, then repeat Steps
1,2,&3.
Cue Ch 14 Air Mon PMM Aud Pgm Phone Logic Pgm Left Pgm Rght Phone Ch 15 Phone Ch 14 Ch 13 Ch 12 Ch 11 Ch 10 Ch 9 Ch 8 Mic Ch 5 Mic Ch 4 Ch 7 Ch 6 Ch 5 Ch 4 Ch3 Ch 2 Mic Ch 3 Mic Ch 2 Mic Ch 1
ARC-15BP L L L L L
Headphone
RS232
R R R R R
PC 48V Arrakis
Logic DC Power In In In Out AMM Out Out Ground Out Out Out In USB pwr In In In In In Systems
4.4
IN S TA LLA TION IN S TRUCTION S
Connect the audio amplifier input to the console Monitor Output on the back panel of the console. Follow the amplifier’s instructions and connect speakers to the
amplifier.
Turn the console power on and the amplifier power on. On the console, select PGM on the Monitor Selector switch and rotate the Monitor Volume control to 1/2.
Set the audio power amplifier level and front panel switches per the amplifier instruction manual.
WARNING- do NOT have all levels controls at maximum. Too much audio level through your speakers can damage the speakers.
There should be an audio source (such as CD player) connected to the console as described in Steps 1,2, & 3. Turn the console source channel on and play a
song. The VU meters should move with the audio and audio should be present at the headphone jack at the back of the console. Be certain that any mic channel is
turned off because it will mute the audio out of the speakers so that there is no feedback. Audio should now be audible through the monitor speakers.
TEST- The audio through the monitor speakers should be clear and without significant noise or hum.
Cue Ch 14 Air Mon PMM Aud Pgm Phone Logic Pgm Left Pgm Rght Phone Ch 15 Phone Ch 14 Ch 13 Ch 12 Ch 11 Ch 10 Ch 9 Ch 8 Mic Ch 5 Mic Ch 4 Ch 7 Ch 6 Ch 5 Ch 4 Ch3 Ch 2 Mic Ch 3 Mic Ch 2 Mic Ch 1
ARC-15BP L L L L L
Headphone
RS232
R R R R R
PC 48V Arrakis
Logic DC Power In In In Out AMM Out Out Ground Out Out Out In USB pwr In In In In In Systems
4.5
IN S TA LLA TION IN S TRUCTION S
Microphones
STEP 5- CONNECT A MIC TO THE CONSOLE
Using a mic to XLR cable, connect a mic to the Mic 1 input on the console.
Turn Channel One on (the red LED should be on) and set the channel one fader to the in hand position (middle). If the mic itself has an on/off switch, then turn
it on.
TEST- Speak into the microphone and the console VU meters should follow your voice. There should be no audio out of the monitor speakers (they are muted
to eliminate feedback) but there should be audio in the Headphones.
Cue Ch 14 Air Mon PMM Aud Pgm Phone Logic Pgm Left Pgm Rght Phone Ch 15 Phone Ch 14 Ch 13 Ch 12 Ch 11 Ch 10 Ch 9 Ch 8 Mic Ch 5 Mic Ch 4 Ch 7 Ch 6 Ch 5 Ch 4 Ch3 Ch 2 Mic Ch 3 Mic Ch 2 Mic Ch 1
ARC-15BP L L L L L
Headphone
RS232
R R R R R
PC 48V Arrakis
Logic DC Power In In In Out AMM Out Out Ground Out Out Out In USB pwr In In In In In Systems
4.6
IN S TA LLA TION IN S TRUCTION S
Program Output
STEP 6- CONSOLE PROGRAM OUTPUT
The console has both balanced and unbalanced Program bus outputs
TEST- The Program output of the console is connected to additional equipment (processor, distribution amp, etc) to form a signal chain. Check for pres-
ence and quality of audio at each point along the signal chain.
STEP 6- connect the console Program output to the station’s Signal Chain
Cue Ch 14 Air Mon PMM Aud Pgm Phone Logic Pgm Left Pgm Rght Phone Ch 15 Phone Ch 14 Ch 13 Ch 12 Ch 11 Ch 10 Ch 9 Ch 8 Mic Ch 5 Mic Ch 4 Ch 7 Ch 6 Ch 5 Ch 4 Ch3 Ch 2 Mic Ch 3 Mic Ch 2 Mic Ch 1
ARC-15BP L L L L L
Headphone
RS232
R R R R R
PC 48V Arrakis
Logic DC Power In In In Out AMM Out Out Ground Out Out Out In USB pwr In In In In In Systems
4.7
IN S TA LLA TION IN S TRUCTION S
Record Output
STEP 7- CONSOLE RECORD OUTPUT
The console AUDITION output (AUD) is usually the bus that is used for recording. By using the Audition bus for recording, a recording can be occurring at the
same time as the Program bus is used On Air. If you want to record the On Air signal on the Program bus, simply assign all of the channels in PGM also to
AUD.
The Audition output connectors are located on the console back panel. It is an unbalanced (-10dBu) audio output.
TEST
Once connected, send audio from the console output to the recorder and view the input signal on the recorder. Refer to the recorder manual for more infor-
mation.
Cue Ch 14 Air Mon PMM Aud Pgm Phone Logic Pgm Left Pgm Rght Phone Ch 15 Phone Ch 14 Ch 13 Ch 12 Ch 11 Ch 10 Ch 9 Ch 8 Mic Ch 5 Mic Ch 4 Ch 7 Ch 6 Ch 5 Ch 4 Ch3 Ch 2 Mic Ch 3 Mic Ch 2 Mic Ch 1
ARC-15BP L L L L L
Headphone
RS232
R R R R R
PC 48V Arrakis
Logic DC Power In In In Out AMM Out Out Ground Out Out Out In USB pwr In In In In In Systems
4.8
IN S TA LLA TION IN S TRUCTION S
Telephone hybrids
STEP 8- CONNECT A TELEPHONE HYBRID
1) CONSOLE PHONE INPUT- A telephone hybrid has an audio input and an audio output. The hybrid audio output is the callers voice and is connected to the
source input channel 15 on the console.
2) CONSOLE MIX MINUS OUTPUT- The input to the hybrid is from the console PHONE OUT connector on the back of the console. A mix minus bus is a special
audio mixing bus that contains all audio on the console program bus MINUS the callers voice. In this way the caller hears everything except himself. If he was not
“minused” from the mix, then the caller would feed back to himself.
3) CONTROL LOGIC- The hybrid has two ways to “answer” the caller and pick up the telephone line: front panel manual control of the hybrid itself and remote
control. For manual control, an On and Off button will be located on the front panel of the hybrid. For remote control, the PHONE LOGIC back panel connector
(RJ45) must have a custom cable connecting it to the console source start/stop logic. The logic is dry reed relay closures for both Start and Stop as shown
below.
4) CALIBRATION- The console PHONE IN and PHONE OUT connectors are set for +4dBu levels. These connectors have trim pots next to their respective XLR con-
nectors
5) FACTORY CABLES- Arrakis has prebuilt cables for audio and logic available for a variety of source equipment. Refer to “Factory Cables” later in this section
and on the Arrakis website (www.arrakis-systems.com)
Cue Ch 14 Air Mon PMM Aud Pgm Phone Logic Pgm Left Pgm Rght Phone Ch 15 Phone Ch 14 Ch 13 Ch 12 Ch 11 Ch 10 Ch 9 Ch 8 Mic Ch 5 Mic Ch 4 Ch 7 Ch 6 Ch 5 Ch 4 Ch3 Ch 2 Mic Ch 3 Mic Ch 2 Mic Ch 1
ARC-15BP L L L L L
Headphone
RS232
R R R R R
PC 48V Arrakis
Logic DC Power In In In Out AMM Out Out Ground Out Out Out In USB pwr In In In In In Systems
4.9
IN S TA LLA TION IN S TRUCTION S
INSTALLATION
The ARC-15 has a talkback audio output to be sent to the remote studio and an audio input to the Cue system (with logic) to receive audio from the remote
studio. All connections are made to the 15 pin, D-sub LOGIC connector on the rear of the console. On site installation requires the building of a custom cable to
link the console to the studio at the other end.
a) TALKBACK INPUT- on the 15 pin D-sub LOGIC connector, (refer to 4.14 for pin number)
b) INPUT LOGIC- on the 15 pin D-sub LOGIC connector, (refer to 4.14 for pin number)
+12VDC to enable autocue into the headphones.
(If logic is not used, then the talkback will appear in the Cue speaker only)
c) TALKBACK OUTPUT- on the 15 pin D-sub LOGIC connector, (-10dBu, unbalanced, analog), (refer to 4.14 for pin number)
OTHER CONSOLES
Talkback can be accomplished between non ARC-15 series consoles and studios. Care should be taken to assure compatibility between logic voltages.
FACTORY CABLE
Arrakis has an optional cables available in various lengths from the factory.
TEST
Test talkback between the two studios. It is important to also listen for hum or noise in the Program output on the control room monitor speakers.
STEP 9- TALKBACK
Cue Ch 14 Air Mon PMM Aud Pgm Phone Logic Pgm Left Pgm Rght Phone Ch 15 Phone Ch 14 Ch 13 Ch 12 Ch 11 Ch 10 Ch 9 Ch 8 Mic Ch 5 Mic Ch 4 Ch 7 Ch 6 Ch 5 Ch 4 Ch3 Ch 2 Mic Ch 3 Mic Ch 2 Mic Ch 1
ARC-15BP L L L L L
Headphone
RS232
R R R R R
PC 48V Arrakis
Logic DC Power In In In Out AMM Out Out Ground Out Out Out In USB pwr In In In In In Systems
4.10
IN S TA LLA TION IN S TRUCTION S
NOTE: it is important to monitor the actual signal from the radio station and not just the output of the console. This is so as to monitor the entire radio chain
from the console to the transmitter.
INSTALLATION
Connect the output of a radio tuner or professional on air monitor to the AIR IN connector on the back of the console.
IMPORTANT: if using a consumer tuner, use a line level output and not the speaker output.
CALIBRATION
The AIR IN is calibrated to -10dBu input level. Interior trimpots may be factory adjusted to different levels.
TEST
Set up the tuner or monitor to your station’s frequency and switch the console control room monitor to the AIR position. You should hear the audio output of the
tuner. Audio quality should be high and there should be no objectionable audio hum.
RADIO RECEIVER
Tuner or Off Air
Monitor Output
Cue Ch 14 Air Mon PMM Aud Pgm Phone Logic Pgm Left Pgm Rght Phone Ch 15 Phone Ch 14 Ch 13 Ch 12 Ch 11 Ch 10 Ch 9 Ch 8 Mic Ch 5 Mic Ch 4 Ch 7 Ch 6 Ch 5 Ch 4 Ch3 Ch 2 Mic Ch 3 Mic Ch 2 Mic Ch 1
ARC-15BP L L L L L
Headphone
RS232
R R R R R
PC 48V Arrakis
Logic DC Power In In In Out AMM Out Out Ground Out Out Out In USB pwr In In In In In Systems
4.11
IN S TA LLA TION IN S TRUCTION S
Contact the factory for some typical circuits to drive an On Air light.
MUTING LOGIC
This is on PIN One of the 15 pin D-sub LOGIC connector on the rear of the console.
IMPORTANT- The logic output will not directly drive an AC light bulb and will be destroyed if AC is applied to
any console logic pin.
TEST
Activating the On Air Light should not produce an audio pop in the console audio.
Cue Ch 14 Air Mon PMM Aud Pgm Phone Logic Pgm Left Pgm Rght Phone Ch 15 Phone Ch 14 Ch 13 Ch 12 Ch 11 Ch 10 Ch 9 Ch 8 Mic Ch 5 Mic Ch 4 Ch 7 Ch 6 Ch 5 Ch 4 Ch3 Ch 2 Mic Ch 3 Mic Ch 2 Mic Ch 1
ARC-15BP L L L L L
Headphone
RS232
R R R R R
PC 48V Arrakis
Logic DC Power In In In Out AMM Out Out Ground Out Out Out In USB pwr In In In In In Systems
4.12
IN S TA LLA TION IN S TRUCTION S
4.13
IN S TA LLA TION IN S TRUCTION S
Console Logic IMPORTANT- improper connection to console logic can damage the console.
The DB-15 connector on the rear panel of the console has the logic & audio signals required for support-
ing a talk studio and controlling the starting & stopping of sources.
15 14 13 12 11 10 9
PIN DESCRIPTION
1 Control Room Mute Logic (will switch to Pin 13 ground)
2 Autocue Logic In (switch to ground to turn on)
3 Channel 13 Logic (+12VDC channel on, 0VDC channel off)
4 Channel 5 Logic (+12VDC channel on, 0VDC channel off)
5 Channel 4 Logic (+12VDC channel on, 0VDC channel off)
6 Channel 3 Logic (+12VDC channel on, 0VDC channel off)
7 Channel 2 Logic (+12VDC channel on, 0VDC channel off)
8 Channel 2 Cue on/off Logic for Talk-back.
9 Channel 15 Logic (+12VDC channel on, 0VDC channel off)
10 Studio Monitor Left Audio Output
11 Studio Monitor Right Audio Output
12 Talkback audio from Mic 1 and Mic 2
13 Ground
14 + 12 VDC
15 Talkback Audio Input to Cue
4.14
IN S TA LLA TION IN S TRUCTION S
Console Logic IMPORTANT- improper connection to console logic can damage the console.
Channel Logic
Several channels on the console feature channel logic for use in talk studios or starting and stopping source devices. The logic
requires an interface circuit to be built by a qualified broadcast technician.
ON
a) Remote Channel On-off w Tally 475
+12V
The circuit shown at the right will remotely turn a 475 OFF
console channel on and off and drive a tally lamp to Channel
display the On-off satus. Logic
+12V
1k
ON/OFF
TALLY
LED
22.1k
2N3904
+12V
1N914 10uF START
Channel 47K
Logic +
2N3904
22K 22K
+12V
+12V
1K 1N914 10uF STOP
47K
22K
Channel
Logic
+
2N3904
2N3904 22K 22K
4.15
IN S TA LLA TION IN S TRUCTION S
Balanced Inputs
Input channels with balanced audio using RJ45 connectors as illustrated below. Pins 5,7,8 are not con-
nected.
The balanced inputs are >10,000 ohm input impedance and levels are set for +4dBu signals.
4.16
IN S TA LLA TION IN S TRUCTION S
PC Setup
The ARC-15 console features a built in sound card on Channel Fourteen of the console. This enables the console to play audio
directly from a Windows PC using Arrakis APEX-Live software. The console can play audio from the PC, record audio to the
PC, and control the start and stop of play on the PC.
CONNECTIONS
The PC is connected to the console by:
1) USB cable (USB 1 or USB 2)
2) RS232 serial port cable (or RS232 to USB converter, contact the factory for recommended products)
3) Audio cable (1/8" stereo phone jack)
PC LINE OUT
9 PIN
RS232 AUDIO CABLE WITH
SERIAL
CONTROL 1/8" PHONE JACKS
CABLE USB
PORT
cable
CUE USB
IN PORT
Cue Ch 14 Air Mon PMM Aud Pgm Phone Logic Pgm Left Pgm Rght Phone Ch 15 Phone Ch 14 Ch 13 Ch 12 Ch 11 Ch 10 Ch 9 Ch 8 Mic Ch 5 Mic Ch 4 Ch 7 Ch 6 Ch 5 Ch 4 Ch3 Ch 2 Mic Ch 3 Mic Ch 2 Mic Ch 1
ARC-15BP L L L L L
Headphone
RS232
R R R R R
PC 48V Arrakis
Logic DC Power In In In Out AMM Out Out Ground Out Out Out In USB pwr In In In In In Systems
IF YOUR PC DOES NOT HAVE AN RS232 PORT such as: IOGEAR GUC232A
4.17
IN S TA LLA TION IN S TRUCTION S
The ARC-16SW
The ARC-16SW is a custom configuration of the Arrakis BROADCAST DOCKING STATION. The BROADCAST AUDIO DOCKING STATION is a multipurpose product
with applications that vary depending on the firmware loaded into the hardware and the PC software used to control it. In the ARC-16SW application the
firmware in the hardware is internally configured to support only the 16 x 3 router functions.
PC Control
The ARC-16SW is controlled via RS232 serial cable from a PC computer. While the console does not have direct control of the switcher from its front panel,
the PC software adds ease of use and flexibility with on screen labeling, support of touch screen monitors, and much more.
PC Configuration
The ARC-16SW supports Windows PC’s for control. The computer must have an RS232 serial cable or a USB to serial converter. Contact the factory for
suggested converters.
16 Stereo Sources
PGM CH 4 CH 4 CH 1 CH 1
PGM CH 13 CH13 CH 10 CH10 CH 7 CH7
RGT EXT EXT RGT LFT RGT LFT
LFT RGT LFT RGT LFT RGT LFT
RGT LFT
CUE CH 5 CH 5 CH 2 CH 2
CUE CH 11 CH 11 CH 8 CH 8
LFT RGT CH 16 CH 16 CH 14 CH 14
RGT LFT RGT LFT RGT LFT
RGT LFT RGT LFT
RGT LFT
PC 2 PC 2 PC 1 PC 1
REC REC RGT LFT RGT LFT
RGT LFT
PC DC
HEAD PC PC PWR
RS232 USB REC TWO ONE
PHN IN
COM OUT IN
3 stereo Outputs
Cue Ch 14 Air Mon PMM Aud Pgm Phone Logic Pgm Left Pgm Rght Phone Ch 15 Phone Ch 14 Ch 13 Ch 12 Ch 11 Ch 10 Ch 9 Ch 8 Mic Ch 5 Mic Ch 4 Ch 7 Ch 6 Ch 5 Ch 4 Ch3 Ch 2 Mic Ch 3 Mic Ch 2 Mic Ch 1
ARC-15BP L L L L L
Headphone
RS232
R R R R R
PC 48V Arrakis
Logic DC Power In In In Out AMM Out Out Ground Out Out Out In USB pwr In In In In In Systems
4.18
IN S TA LLA TION IN S TRUCTION S
ARC-16SW Software
Push button Array for Manual Control
FEATURES
Client/Server network control from ANY studio
Manual Pushbutton control of 16 inputs & 3 outputs
Customized Labeling of all Inputs & Outputs
Source lockout to prevent feedback
Touchscreen size buttons
One Week Source Automation play list
Copy & Paste Hour and Day schedules
Play log for reconciliation
Emergency Silence Sensor on Main Output
Programmable delay time One Week Automation Play List
Automatically switches to a Backup source channel w relay
The ARC-16SW software is extremely easy to use. The software searches for
the switcher automatically when opened and displays the current switcher
status. The 17 by 3 button array makes it very easy to manually select a
source channel for a console input or even for the station output to the
transmitter chain. The automation schedule is a one week rotating schedule
and is easy to set up. Schedule a basic hour (or day) and then copy & paste it
into other hours & days. A count down clock displays time to the next sched-
uled event. A log documents the operation of the schedule. Very little training
is required and the ability to name every source and output makes operation
totally intuitive. The ability to lock out sources from an output makes feed-
back impossible. The software is ideal for use as an input expander for a con-
sole or as a station switcher. Play Log screen
4.19
IN S TA LLA TION IN S TRUCTION S
b) DESCRIPTION
The switcher has active balanced audio inputs & outputs to the switcher. The pin out is shown below. Each of the 16 inputs, the Pro-
gram output, and Cue output has a trim pot level adjust. The balanced Record output is a fixed level, however the Record output also
has an unbalanced 1/8" headphone jack output with trim pot. Gain is increased by turning the trimpot counterclockwise. Levels are
set from the factory for +4dBm input and output. Only a qualified technician with appropriate test equipment should adjust the lev-
els.
c) IMPORTANT
none of the audio outputs should be grounded. Grounding an audio output will result in the destruction of the audio output driver IC.
2) Right - input
3) Right + input
4) Start relay to pin 9 (momentary) LGC OUT LGC IN2 SAT LGC2 PGM CH 15 CH 12 CH 9 CH 6 CH 3
5) Left - input
6) Left + input PGM
LFT
PGM
RGT EXT
RGT
EXT
LFT
CH 13
RGT
CH13
LFT
CH 10
RGT
CH10
LFT
CH 7
RGT
CH7
LFT
CH 4
RGT
CH 4
LFT
CH 1
RGT
CH 1
LFT
7) na
8) na CUE
LFT
CUE
RGT CH 16
RGT
CH 16 CH 14
LFT RGT
CH 14
LFT
CH 11
RGT
CH 11
LFT
CH 8
RGT
CH 8
LFT
CH 5
RGT
CH 5
LFT
CH 2
RGT
CH 2
LFT
9) na
Broadcast DockingStation III
f) ‘CUE’ Connector (Cue & Record outputs)
CH 6 CH 6 CH 3 CH 3
CH 15 CH15 CH 12 CH 12 CH 9 CH9
LFT
Professional PC toBroadcast AudioInterface LFT RGT LFT RGT
RGT LFT RGT LFT RGT
PC DC
HEAD PC PC PWR
RS232 USB TWO ONE
3) Cue Right + output PHN REC
COM OUT IN IN
4) Record R - output
5) Cue Left - output
6) Cue Left + output
Unbalanced Record output
7) Record Right + output
(1/8" headphone jack)
8) Record Left - output
BROADCAST AUDIO DOCKING STATION
9) Record Left + output
4.20
IN S TA LLA TION IN S TRUCTION S
Basic Calibration
The console has trim pot level adjustment for several inputs and outputs.
WARNING
The console has been calibrated at the factory to normal -10dBu and +4dBu levels and should not require field calibra-
tion. Usually, it is better to adjust the level out of the source device than to adjust the console trim levels. Field calibra-
tion should only be done with proper test equipment and by a qualified audio technician.
VU METER ADJUSTMENT
The VU meters are factory set for +4dBu at 0VU. These levels should not be changed from factory settings unless directed by factory service technicians.
MIC
PROGRAM PHONE trim pots
trim pots trim pots
Cue Ch 14 Air Mon PMM Aud Pgm Phone Logic Pgm Left Pgm Rght Phone Ch 15 Phone Ch 14 Ch 13 Ch 12 Ch 11 Ch 10 Ch 9 Ch 8 Mic Ch 5 Mic Ch 4 Ch 7 Ch 6 Ch 5 Ch 4 Ch3 Ch 2 Mic Ch 3 Mic Ch 2 Mic Ch 1
ARC-15BP L L L L L
Headphone
RS232
R R R R R
PC 48V Arrakis
Logic DC Power In In In Out AMM Out Out Ground Out Out Out In USB pwr In In In In In Systems
4.21
APEX-LIVE FOR
THE ARC CONSOLE
5.0
Getting Started
Included with an ARC series console (with a USB channel) is a free copy of APEX-Live. This software is the ultimate live assist tool for anyone
who wants to put on a dynamic and powerful live show. It includes features that give you unprecedented customization and flexibility. We are
confident that you will love this software.
This software is intended only for Live Assist. This means that it will not be capable of playing unattended such as with an Automation product
like APEX. If you are looking for a full featured automation system that can play unattended, please consider one of our automation product,
such as APEX or New~Wave. Visit our website for more details.
Installation
To download the software, please go to this link here: http://arrakis-systems.com/download.html
This download will contain a full copy of the APEX-Live manual and an install EXE program. Follow the instructions on the website to install. All
files will be installed to the C:DHD folder. To uninstall, simply delete the C:DHD folder.
This software, along with the latest version of the Operations Manual can always be found on our website for download.
Updates
The APEX-Live software and training material will be updated on a regular basis, without notice. Please visit our website to get the latest
updates.
Support
APEX-Live software for the ARC console is provided at no charge and does not include the cost of telephone support.
The software is specifically designed to be easy to use for people with average PC computer and radio industry experience.
Support is limited to the product manual and the on screen help system in the software itself. Refer to the Arrakis website at
www.arrakis-systems.com for updated training materials. In a case where telephone support is a necessity, Arrakis has per minute
and per incident support available that can be paid for by valid credit card. For comprehensive support and advanced automation
features, please consider one of our automation product. Refer to the website or contact the factory for details.
Feedback
APEX-Live is an evolving software that will be updated on a regular basis. As such, we greatly appreciate any customer feedback. This may
include reporting issues with the software, or features that you would like to see added. Please visit our website to submit your requests.
5.1
Connecting the PC to the Console
To fully interface the console and the PC, three cables must be connected between the two pieces of equipment.
(1) USB cable: transfers play and record audio between the PC and the console
(2) RS232 cable: transfers logic commands such as play and stop between the PC and the console
(3) Audio cable: 1/8" stereo phone jack from the ‘Cue In’ on the console to the ‘Line out (or speaker out)’ on the PC
Some PCs do not have an RS232 com port. This will require the user to purchase an ‘RS232 to USB’ adapter and a ‘USB hub’. The
adapter and the hub will combine the RS232 cable and USB cable into one and then connect to the PC with only a single USB cable.
LAPTOP OR DEKTOP PC
PC LINE OUT
9 PIN
RS232 AUDIO CABLE WITH
SERIAL
CONTROL 1/8" PHONE JACKS
CABLE USB
PORT
cable
CUE USB
IN PORT
Cue Ch 14 Air Mon PMM Aud Pgm Phone Logic Pgm Left Pgm Rght Phone Ch 15 Phone Ch 14 Ch 13 Ch 12 Ch 11 Ch 10 Ch 9 Ch 8 Mic Ch 5 Mic Ch 4 Ch 7 Ch 6 Ch 5 Ch 4 Ch3 Ch 2 Mic Ch 3 Mic Ch 2 Mic Ch 1
ARC-15BP L L L L L
Headphone
RS232
R R R R R
PC 48V Arrakis
Logic DC Power In In In Out AMM Out Out Ground Out Out Out In USB pwr In In In In In Systems
5.2
S ERVICE & M A IN TEN A N CE
6.0
S ERVICE & M A IN TEN A N CE
POWER SUPPLY
The power supply is a sealed module that must be replaced in whole if there is a problem.
Examples are;
(1) Switch or fader failure- rough physical treatment
(2) Mic channel IC failure- static discharge to mic
(3) Input op amp failure- lightning, power surge, or other transient on this cable
(4) Output op amp failure- lightning, power surge, or other transient on this cable
(5) Power Supply failure- lightening, power surge, or other transient on the AC power line
(1) NO AUDIO OUT OF ONE INPUT CHANNEL- (Swap Cables) Be certain that the problem is in the console itself. If mic channel two doesn’t function but mic
channel one functions properly, then plug the cable from the good mic into the channel that you suspect to be bad. If the channel that you suspect to be bad
now functions, then the problem is external to the console and is in the source or the wiring. This is a very fast and easy way to test your system.
(2) VU METERS MOVE BUT NO AUDIO OUT OF THE CONSOLE- The VU meters measure the actual output of the console itself. If the meters move but no audio
is present, the problem is after the console output and is in the following signal chain. Plug a set of headphones into the output of the console and listen to the
Program output to confirm this.
(3) LOUD LOW FREQUENCY HUM IN AUDIO- Many years ago this would mean a power supply failure. In today’s electronics, this is an installation problem such
as a ground loop. To confirm the problem is not in the console, remove ALL wiring from the console and connect a pair of headphones to the output you are
testing. The hum should be absent. All wiring must be removed and headphones only used. A very common problem is for an audio power amp and speakers to
create the ground loop with the console.
(4) NO AUDIO OUT OF THE MONITORS- Be certain that the monitor system is not muted due to a mic channel being on or talkback being activated.
6.1
S ERVICE & M A IN TEN A N CE
ACCESS SCREWS
6.2
S ERVICE & M A IN TEN A N CE
Tools required:
1) Hand held solder sucker (stranded solder wick is not suggested)
2) Temperature controlled soldering iron with pencil tip (soldering guns should not be used)
Procedure:
1) Suck the solder from all holes until the damaged component is entirely free from the PC board. Remove the dam-
aged part.
2) Place the new part onto the PC board. Slide faders and switches (and some other parts) ARE oriented and MUST
be replaced in the correct orientation.
3) Carefully solder the new part to the PC board.
a) Clean the tip of the soldering iron on a wet sponge.
b) Tin the tip of the soldering iron (cover the tip of the soldering iron with a small amount of solder).
c) Set the soldering iron to 734 degrees Fahrenheit (390 degrees celsius).
d) Touch the tip of the ‘soldering iron’ to the junction of the PC board pad AND the component lead.
e) Immediately touch the ‘solder’ to the junction of the soldering iron and the PC board pad.
f) Flow only enough solder to fill the hole. Immediately remove the soldering iron from the part.
g) Do not keep the soldering iron on the part for more than 2 seconds.
h) Clean the solder rosin from the PC board if required. (See Note #1 below)
Note #1: Arrakis uses aqueous core (water soluble) solder that requires the solder joint to be cleaned by water
after soldering. Aqueous core solder is acidic and must be cleaned so as to not damage the PC board over time.
Rosin core solder is not water soluble and requires a flux remover if it is to be cleaned. The rosin residue however
does not have to be removed for rosin core solder.
Warranty: Arrakis can only warranty service performed at the factory. All field service is performed at the
customer’s risk.
6.3
S ERVICE & M A IN TEN A N CE
Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Pgm Advanced
Radio
Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Aud Console
Cue
Talk Cue Cue Cue Cue Cue Cue Cue Cue Cue Cue Cue Cue Cue Cue
Talk to
Caller
Head
Monitor & Headphone phone
Input Select
Air
Pgm
Aud
Mic Phone
6.4
S ERVICE & M A IN TEN A N CE
Replacing ICs
ICs must be replaced with care. Most ICs in the console are socketed so that they can be replaced.
When replacing an IC, be careful to not bend legs under the IC or outside the socket. Be extremely careful to not shock
an IC or the motherboard with a static discharge. In some cases, you must use a grounded arm or anklet if there is a
possibility of a static discharge.
In all cases, retain the old IC because it may be found to not be damaged.
6.5
MIC CHANNELS Talk to
ON PGM AUD TALK Studio VU meter F M L
PL-PR-AL-AR-Q-TB
CONTROL ROOM
LEFT A U
Logic Logic Logic D MONITOR OUTPUT
T
Trim E to powered speakers
E R
Trim F PGM R (-10dBu RCA phono)
MIC INPUT
balanced A SW
D
(-50dBu, XLR) VU meter F
E AUD M
R RIGHT A
SW U INTERNAL CUE SPEAKER
48V PHANTOM D Pwr
Trim T in VU meter bridge
POWER E
TALK E
(2mm PLUG) R
SW
O
F
LINE CHANNELS ON PGM AUD CUE Pwr U
A HEADPHONE OUTPUT
FET
Cue Sum D L/R for 8 ohm or Hi-Z headphones
Logic Logic Logic SW T
E Pwr (1/4" Headphone Jack)
Cue Logic -> R
I STEREO LINE F PGM P
Trim
CUE INPUT
L/R A SW L/R
N Balanced, +4 dBu, for Cueing a PC or Talkback
D SW U
stereo inputs Monitor (-10dBu, 1/8" Headphone Jack)
E AUD
Electronic Block Diagram
Selector out
P (RJ45) R SW Air in L
AIR MONITOR INPUT
T
AIR
U CUE (-10 dBu RCA phono)
SW R
S
L
T O
FET Pgm in LOGIC OUTPUT (15 pin D-sub)
PGM G [1] Control
1) RoomControlMute Logic (will switch
Room Pin 13 ground)
MutetoLogic
SW
CHANNEL 14 I [2] Autocue Logic In (switch to ground to turn on)
(for On Air light)
[3] Channel 13 Logic (+12VDC channel on, 0VDC channel off)
/
C
LOGIC D Stt/Stp [4] Channel Ch 2,3,4,5,13,15
2-7) 5 Logic (+12VDC channel on,On-off
0VDC channel
logic off)
C RS232 serial B Aud in
Channel 4 Logic
[5] 8) Talkback
(+12VDCaudio
channelto 0VDC channel off)
on,Studio
ON PGM AUD CUE AUD [6] Channel 3 Logic (+12VDC channel on, 0VDC channel off)
connection to PC 9 [7] Channel
9) 2 Logic Talkback
(+12VDCaudio
channelfrom Studio
on, 0VDC channel off)
6.6
H (9 pin D-SUB) Logic Logic Logic D [8] Channel 2 Cue on/off
(into CueLogic
bus)for Talk-back. M
B [9] Channel 15 Logic (+12VDC channel on, 0VDC channel off)
10) Autocue logic
[10] Studio Monitor Left Audio Output
(for TB)
A 1
C F PGM 5 [11] Studio
11) Monitor 2 Cue
Ch Right logic
Audio Outputfor TB O
PC PLAY / RECORD A SW Talkback audio
[12]12) Studio
from Monitor
Mic 1 and MicL 2out
O
N USB connection [13] Ground
D Play D [14]13)
+ 12 VDC Studio Monitor R out
N
to WINDOWS PC E E AUD Talkback Audio
[15]14) Input to Cue
+12VDC
N R Trim
(USB connector) C SW 15) Ground I
S ERVICE & M A IN TEN A N CE
L
E CUE PGM
NOTE #1 SW PROGRAM OUTPUT- BALANCED T
Sum
if this option is installed but not (+4 dBu XLR)
L being used, internal jumpers can R
O
convert the input into a stan- Record Trim
S dard unbalanced, stereo, -10dBu, R
line input channel (RCA phono) L
PROGRAM OUTPUT- UNBALANCED I
Phone (-10dBu RCA phono)
CHANNEL 15 Mix R
Stt/Stp N
HYBRID LOGIC ON PGM AUD CUE PROGRAM MONO MIX OUTPUT
L+R
On-off (unbalanced, -10dBu, RCA phono) G
Logic Logic Logic
(RJ45) AUDITION MONO MIX OUTPUT
L+R
(unbalanced, -10dBu, RCA phono)
Trim F PGM
INPUT FROM A SW
L
PHONE HYBRID D
AUD AUDITION OUTPUT- UNBALANCED
balanced, mono E AUD Sum (-10dBu RCA phono)
R SW
(+4 dBu XLR) R
CUE
NOTE #2 SW Trim
if a phone hybrid is not used, this channel can be Talk to FET OUTPUT TO PHONE HYBRID
used as a standard mono channel with a balanced TALK
Caller SW (balanced, +4 dBu XLR)
+4dBu source
PL-PR-AL-AR-Q-TB
DC Cue CH 9 Air Mon Mono AUD PGM Phone Phone PGM PGM Phone Ch14 CH13 CH12 CH11 CH10 CH9 CH 8 48V Mic5 Mic4
Power In In In Out Out Out Out Logic Out Out (R) Out (L) In USB In In In In In In phntm In In
power
Ch 14 In
Unbal/USB
RS232 Logic LL RR USB Codec
Mute
Transistors Phone PGM Phone (PCM2900)
FET Sw PGM CH13 CH12 CH11 CH 10 CH9 CH 8
Out L out In
(CD4053) to VU Meter bd R out
Monitor
Out in VU housing Codec Mic 5 amp Mic4 amp
Output Channel Input Preamps (SSM2019) (SSM2019)
Phone Logic Filter 12MHz
Monitor Reed relays
USB Xstal
SW amp Codec
Mono AUD PGM REC IN & Transistors Note
Volume RS232 Cable Record CH13 CH12 CH 11 CH10 CH9 CH 8 All unmarked ICs
Control -12V Mix unbal unbal A P A P to 5 ch Expan Bd
Filter In In In In In In are NE5532 op amps
Cable
+12V Out Out Out
Monitor led Remote Logic
Conn led
Select CH 15 CH 14 CH 13 Cable CH12 CH 11 CH 10 CH 9 CH 8 CH 7 CH 6
FET Sw P-A-Q Lgc P-A-Q Lgc P-A-Q Lgc P-A-Q Lgc P-A-Q Lgc P-A-Q Lgc P-A-Q Lgc P-A-Q Lgc P-A-Q Lgc P-A-Q Lgc
(CD4052) PGM (CD4049) (CD4049) (CD4049) (CD4049) (CD4049) (CD4049) (CD4049) (CD4049) (CD4049) (CD4049)
mix
Phone
amp A
SW amp
/ P
Headphone Q
Autocue Talk
Parts Layout (Fifteen Ch Main bd)
FET Sw
(CD4053) Phone Mix the Phone
Talkback channel
6.7
FET Sw with the Main
(CD4053) Output buses
-5V
Cue led Mon Sel Lgc
Speaker Dual ‘D’ flip flop
CH 15 CH 14 CH 13 CH 12 CH 11 CH 10 CH 9 CH 8 CH 7 CH 6
Amp (74AC74)
fader fader fader fader fader fader fader fader fader fader
(LM386)
S ERVICE & M A IN TEN A N CE
AUD makeup makeup makeup makeup makeup makeup makeup makeup makeup makeup
Air mix gain gain gain gain gain gain gain gain gain gain
Headphone amp amp amp amp amp amp amp amp amp amp amp
Amp
Left Pgm
(LM386)
Aud
Headphone
Amp Mon Sel Lgc CH 15 CH 14 CH 13 CH 12 CH 11 CH 10 CH 9 CH 8 CH 7 CH 6
Right Quad ‘AND’ gate On Lgc On Lgc On Lgc On Lgc On Lgc On Lgc On Lgc On Lgc On Lgc On Lgc
(LM386) (74AC08) (CD4049) (CD4049) (CD4049) (CD4049) (CD4049) (CD4049) (CD4049) (CD4049) (CD4049) (CD4049)
Pgm
Aud A
Cue
+5V / P
led Q
Mic Summing amps
Talkback CH 15 FET Sw CH 14 FET Sw CH13 FET Sw CH 12 FET Sw CH 11FET Sw CH 10 FET Sw CH 9 FET Sw CH 8 FET Sw CH 7 FET Sw CH 6 FET Sw
P-A-Q P-A-Q P-A-Q P-A-Q P-A-Q P-A-Q P-A-Q P-A-Q P-A-Q P-A-Q
(CD4053) (CD4053) (CD4053) (CD4053) (CD4053) (CD4053) (CD4053) (CD4053) (CD4053) (CD4053)
S ERVICE & M A IN TEN A N CE
Parts Layout
Stereo Line Channel Inputs Mono Mic Channel Inputs
CH 7 CH 6 CH 5 CH 4 CH 3 CH 2 Mic 3 Mic 2 Mic 1
In In In In In In In In In
(5 ch Expansion bd)
Stereo Line Channel Input Preamps
CH 7 CH 6 CH 5 CH 4 CH 3 CH 2
In In In In In In
CN1 Mic 3 amp Mic 2 amp Mic 1 amp
Note (SSM2019) (SSM2019) (SSM2019)
All unmarked ICs
none none
are NE5532 op amps
mic jumper position mic jumper position
line jumper position line jumper position
CH 5 select CH 4 select CH 3 select CH 2 select
CN2
CH 5 CH 4 CH 3 CH 2 CH 1
P-A-Q Lgc P-A-Q Lgc P-A-Q Lgc P-A-Q Lgc P-A-Q Lgc
(CD4049) (CD4049) (CD4049) (CD4049) (CD4049)
CN3
CN1
1 Mic 1
2 +12VDC
3 Mic 2
4 -12VDC
5 Ground (audio)
6 Ground (audio) CN4 CH 5 CH 4 CH 3 CH 2 CH 1
7 +48VDC fader fader fader fader fader
8 +48VDC makeup makeup makeup makeup makeup
9 Ground (shield) gain gain gain gain gain
Add jumper
10 Ground (shield amp amp amp amp amp
to mute the CH 5 CH 4 CH 3 CH 2
channel Mute Mute Mute Mute
CN2
1 Ch 5 Start logic
CN5
2 nc CH 5 CH 4 CH 3 CH 2 CH 1
3 Ch 4 Start Logic On Lgc On Lgc On Lgc On Lgc On Lgc
4 nc (CD4049) (CD4049) (CD4049) (CD4049) (CD4049)
5 Ch 3 Start logic
6 nc
7 Ch 2 Start logic
8 nc CN6
9 Ch 2 Cue Logic for TB to CR CH 5 FET Sw CH 4 FET Sw CH 3 FET Sw CH 2 FET Sw CH 1 FET Sw
10 P-A-Q P-A-Q P-A-Q P-A-Q P-A-Q
nc
(CD4053) (CD4053) (CD4053) (CD4053) (CD4053)
6.8
S ERVICE & M A IN TEN A N CE
Factory Service
Technical Questions
Arrakis Systems maintains a staff of friendly broadcast engineers, design engineers, and technicians who have many
years of in depth field experience in broadcasting. All of our technical resources are available to you to answer installa-
tion questions, solve problems, and repair equipment. If you have a question or problem, please feel free to call us. We
can not solve every problem, but our people are here to try.
Our customer support department is open from: 8AM - 4:30PM, Monday -Friday (except for Holidays)
Voice: 970-461-0730
Fax: 970-663-1010
email: consolesupport@arrakis-systems.com
If a product fails, Arrakis will first seek to ascertain the problem over the phone and solve it at the modular replacement level where we find the specific
part(s) that have failed and repair or replace them. This is the least expensive and time consuming solution for you. Depending on the circumstances and at
our discretion, Arrakis will replace the specific PC board suspected to be at fault. If replacing PC boards does not resolve the problem, then the console is to
be returned to the factory where it will we repaired and returned to you. Repair time at the factory is normally two week days. If the customer chooses to
repair the console in the field, then Arrakis will, at its sole discretion, send replacement parts under warranty. Arrakis can not warranty labor performed in
the field.
Shipping- The customer is responsible for payment for shipping to the factory. Parts returned to the factory freight collect will be refused. Return shipping
over and above the cost of UPS ground will be born by the customer. In the case of international shipments, all cost of shipping and duties are born by the
customer, both to and from the factory.
Under no circumstances will Arrakis replace a defective console with a replacement console.
IMPORTANT- Under no circumstances does Arrakis take any responsibility for non-factory technical expenses.
6.9
S ERVICE & M A IN TEN A N CE
1) Provide a valid product serial number that is within the warranty period
2) Contact the Arrakis customer service department and describe what parts need replacement and the circumstances of the
failure. (The customer service department may require on site test by your technician to confirm the part replacement is appro-
priate for your problem.)
3) A Return Merchandise Authorization Number (RMA #) will be issued when a part s to be returned to the factory.
4) Return ALL defective parts to the factory (shipping prepaid) to the attention of the “Customer Service Departent” with a letter
including your name, address, call letters, serial number, date, and valid RMA #.
5) Parts replaced under warranty will be shipped at Arrakis expense by UPS ground. Any expense over and above UPS ground will
be born by the customer.
IMPORTANT- If the defective parts are not returned to the factory within 30 days, you will be invoiced for them and it will be
assumed that they do not fall under warranty. Further customer service will be denied until the defective parts are returned of
paid for.
Purchased Parts
An Arrakis customer may purchase spare or replacement parts from the factory. The cost of the parts will include a service
charge, the cost for the parts, and the cost of the shipping.
IMPORTANT- Non payment or late payment for parts will result in refusal of further customer service until the problem is
resolved.
6.10
BLUETOOTH
BLUETOOTH
7.0
BLUETOOTH
Bluetooth audio will play out the Bluetooth channel (CH 7 for ARC-8, CH 10 for ARC-10, CH 15 for ARC-15). This is the phone hybrid channel, and
may alternatively be used with your phone hybrid. The phone and Bluetooth audio sums into this channel.
OPERATIONAL INSTRUCTIONS
HOW TO PAIR
To connect your cell phone, tablet, or Bluetooth device to the console:
1. Power up your ARC console. If already powered on, then leave the console on.
2. Press and hold the green Call button for exactly 5 seconds, and then release. You will hear a beep on the Bluetooth channel.
3. You will notice the red Drop button will now blink on your console. This means it is ready to connect. In your cell phone, tablet, or other
device, turn on the Bluetooth option. You will have 10 minutes to pair. After the 10 minutes, it will still flash, but you will need to start back at
step 1 to pair.
4. In your device settings, select Search for devices. This step is different depending on the device you are connecting.
5. Your device should find ARRAKIS 1.X (X = the firmware version). Select to connect.
6. Now that your device is paired, the red Drop button should now be constant lit.
7. After your device is paired, you will only need to reconnect within your device. It is as simple as finding the Bluetooth device and select the
option to Connect.
7.1
BLUETOOTH
These steps will vary based on the manufacturer of your device. Please see the device instructions on how to connect to a
Bluetooth device (your ARC series console).
7.2
BLUETOOTH
7.3
BLUETOOTH
IMPORTANT NOTE: When talking to the caller, you will be using the Mic channel on the console (NOT your cell phone mic). When a Mic chan-
nel is on, then the Monitor speakers will be muted, and you will only be able to hear the caller through the Headphone output. You may
also adjust the volume of your caller on your phone, as well as on the console’s Bluetooth channel.
IMPORTANT NOTE: When a call comes in to your cell phone, the ring will play through the Bluetooth channel. For the best quality sound, we
recommend to leave the Bluetooth channel on the AUD output for when the call comes in. That way the ring will not play over the air. You
can then prepare the caller, and when ready, switch the channel to PGM to put the caller on air.
7.4
BLUETOOTH
IMPORTANT NOTE: It is strongly recommended that you do not use a cell phone to stream music over the air. If a call comes in on your
phone, it will interrupt what is currently playing and will ring over the air. It is recommended to use a Tablet, or MP3 player to stream
music, so that there isn‘t a possibility of interruption.
As a security feature, your ARC Bluetooth console is only Pairable for a set amount of time. If you search for devices when trying to Pair,
and don’t find the ARRAKIS 1.X., then you may have to press the blue Call button for 5 seconds to put it into Pair mode.
7.5
BLUETOOTH
1. Go into settings.
7.6
BLUETOOTH
INACTIVE MODE
Call (green) button (5 second hold) – Set to Pair mode.
7.7
BLUETOOTH
USEFUL TIPS
*It is always recommended to have only one device connected at a time. If your station will be consistently changing con-
nected devices, then it is recommended to unpair the device when you are done using it. That way it will be easier for the next user to
pair and connect their different device.
**As a note, not all devices will have full Bluetooth functionality. Some phones may connect for calls, but not be able to stream music,
and vice versa.
***If your studio is only using one device, then it isn‘t necessary to pair and re-pair the device every time you are using it. Rather, it
is more effective to connect (if not already connected) directly from the device’s menu.
7.8