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    How To Solve The Problem of HGB Results Unstable?: Global Customer Service Center

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    ابكر ابو ميلاد
    This document provides guidance on resolving unstable hemoglobin (HGB) measurement results. It discusses the measurement principle, key components, and possible causes of abnormal results including issues with blood aspiration, the counting chamber, lyse, diluent, waste discharge, and the HGB unit or main board. Potential solutions are presented for each issue, such as cleaning or replacing components like the counting chamber, valves, tanks, and units. The document also includes links to online training surveys.

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    How To Solve The Problem of HGB Results Unstable?: Global Customer Service Center

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    ابكر ابو ميلاد
    151 views18 pages
    This document provides guidance on resolving unstable hemoglobin (HGB) measurement results. It discusses the measurement principle, key components, and possible causes of abnormal results including issues with blood aspiration, the counting chamber, lyse, diluent, waste discharge, and the HGB unit or main board. Potential solutions are presented for each issue, such as cleaning or replacing components like the counting chamber, valves, tanks, and units. The document also includes links to online training surveys.

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    This document provides guidance on resolving unstable hemoglobin (HGB) measurement results. It discusses the measurement principle, key components, and possible causes of abnormal results including issues with blood aspiration, the counting chamber, lyse, diluent, waste discharge, and the HGB unit or main board. Potential solutions are presented for each issue, such as cleaning or replacing components like the counting chamber, valves, tanks, and units. The document also includes links to online training surveys.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    151 views18 pages

    How To Solve The Problem of HGB Results Unstable?: Global Customer Service Center

    Uploaded by

    ابكر ابو ميلاد
    This document provides guidance on resolving unstable hemoglobin (HGB) measurement results. It discusses the measurement principle, key components, and possible causes of abnormal results including issues with blood aspiration, the counting chamber, lyse, diluent, waste discharge, and the HGB unit or main board. Potential solutions are presented for each issue, such as cleaning or replacing components like the counting chamber, valves, tanks, and units. The document also includes links to online training surveys.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 18

    How to solve the problem of HGB results unstable?

    Global Customer Service Center


    1 Principle of HGB Measurement Process

    Contents 2 Corresponding Possibilities & Suggestions

    3 Q&A
    1.1 Principle of HGB measurement process

    LED Lamp
    (λ=525nm) Solution Filter Photodiode

    ◼ Colorimetric principle

    DH26/DH36/DH56/DH76 DF50/DF50VET/DF50CRP

    ◼ Signal collection
    1. Blank Photocurrent (Colorless Diluent in chamber)
    2. Sample Photocurrent (Red color sample solution in chamber)
    1.2 Key components for HGB counting process

    1. HGB Unit 2. Diluent

    3. WBC Chamber 4. Valve


    1 Principle of PLT counting process

    Contents 2 Corresponding Possibilities & Suggestions

    3 Q&A
    2. Abnormal HGB results

    The CV requirement for HGB is less than 1.5%, if the CV results is


    1.21 1.9 more than 1.5%, it means the HGB results are unstable
    2. Corresponding Possibilities

    HGB result unstable


    issue

    × means abnormal
    If the WBC & RBC √ means normal
    result is OK

    1. WBC result × 2. WBC result × 3.WBC result ✔


    RBC result × RBC result ✔ RBC result ✔

    Blood aspiration or 2.1 Counting 2.3 Diluent 2.4 Waste Main board issue or
    2.2 Lyse issue
    dispensing issue chamber issue issue discharge issue HGB unit issue
    2.1 WBC and RBC results are both abnormal
    If WBC & RBC result repeatability are both unstable, then please check the dispensing valve, syringe and sample probe.

    DF50 : Dispensing valve LV4 DH76: Dispensing valve LV9


    2.2 WBC result abnormal but RBC result is normal
    If WBC result repeatability is unstable while RBC result repeatability is stable, the possibilities are as below

    1. Counting chamber issue

    The WBC Counting chamber may get dirty, please do as below


    1. Log in service account and go to Service interface.
    2. Click Maintain and Empty WBC/RBC Bath. (Do not click OK)
    3. Use Q-tips cleanser to clean the inner wall of chamber. After finishing cleaning,
    click OK to re-fill the chamber with diluent.
    4. Perform cleanser soak manually with syringe filled with probe cleanser soak
    2.2 WBC result abnormal but RBC result is normal

    2. Lyse issue

    1. Replace a new bottle of lyse.

    2. Suggest to use Dymind original lyse to ensure the performance of the analyzer

    3. Check and replace the Lyse dispensing valve.

    4. Check and replace the air bubbles mixing valve.

    valve 10 (for DH36), valve 19 (for DF50 & DH76)


    2.2 WBC result abnormal but RBC result is normal

    ◼ Lyse dispensing valve.

    DH36 DF50 DH76


    Valve LV3 for controlling the LYE-1 Lyses Valve LV2 for controlling the LYC-1 Lyses Valve LV1 for controlling the LYA-3 Lyses
    Valve LV3 for controlling the LYC-2 Lyses Valve LV2 for controlling the LYA-2 Lyses
    Valve LV3 for controlling the LYA-1 Lyses
    2.2 WBC result abnormal but RBC result is normal
    ◼ Air bubbles mixing valve for WBC chamber

    DH36 DF50 DH76


    2.2 WBC result abnormal but RBC result is normal
    3. Diluent issue

    1. Replace a new tank of diluent.


    2. Suggest to use Dymind original diluent to ensure the performance of the analyzer
    3. Check and replace the WBC dispensing diluent valve.

    DH36 DF50 DH76


    LV6 for diluent dispensing LV7 for diluent dispensing LV8 for diluent dispensing
    2.2 WBC result abnormal but RBC result is normal

    4. Waste discharge issue for DF50


    2.2 WBC result abnormal but RBC result is normal

    4. Waste discharge issue for DH76


    2.3 WBC and RBC results are both normal

    If both the WBC & RBC result repeatability is stable, but HGB results are still abnormal, then please check the followings.
    1. Replace the HGB unit itself
    2. Replace the main board

    HGB unit for DF50/DF50VET/DF50CRP HGB unit for DH36/DH56/DH76


    3. Q&A

    1. On-line Training Survey in English 2. On-line Training Survey in Spanish

    https://www.wjx.cn/jq/87790763.aspx https://www.wjx.cn/jq/87983790.aspx

    After training, please scan the QR code or enter in the link to fill in the survey to get more scores
    THANK YOU

    www.dymind.com/en.

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