Service Manual: Cooling Only 60 HZ Heat Pump 60 HZ RZR-TA, RZQ-TA Series
Service Manual: Cooling Only 60 HZ Heat Pump 60 HZ RZR-TA, RZQ-TA Series
Service Manual: Cooling Only 60 HZ Heat Pump 60 HZ RZR-TA, RZQ-TA Series
Service
Manual
Cooling Only 60 Hz
Heat Pump 60 Hz
SiUS281811EA
Introduction ....................................................................................... 1
1. Safety Cautions...........................................................................................2
1.1 Warnings and Cautions Regarding Safety of Workers................................. 2
1.2 Warnings and Cautions Regarding Safety of Users..................................... 4
2. Icons Used ..................................................................................................7
3. Revision History ..........................................................................................8
i Table of Contents
SiUS281811EA
Table of Contents ii
SiUS281811EA
Table of Contents iv
SiUS281811EA
5. Check ......................................................................................................292
5.1 High Pressure Check ............................................................................... 292
5.2 Low Pressure Check ................................................................................ 293
5.3 Superheat Operation Check..................................................................... 294
5.4 Power Transistor Check ........................................................................... 295
5.5 Refrigerant Overcharge Check................................................................. 296
5.6 Refrigerant Shortage Check..................................................................... 297
5.7 Vacuuming and Dehydration Procedure .................................................. 298
5.8 List of Inverter-Related Error Codes......................................................... 299
5.9 Concept of Inverter-Related Error Codes................................................. 300
5.10 Thermistor Check ..................................................................................... 301
5.11 Pressure Sensor Check ........................................................................... 304
5.12 Broken Wire Check of the Relay Wires .................................................... 305
5.13 Fan Motor Connector Check .................................................................... 306
5.14 Electronic Expansion Valve Coil Check ................................................... 308
5.15 Fan Motor Connector Check for FTQ-TA ................................................. 311
v Table of Contents
SiUS281811EA
Introduction
1. Safety Cautions...........................................................................................2
1.1 Warnings and Cautions Regarding Safety of Workers................................. 2
1.2 Warnings and Cautions Regarding Safety of Users..................................... 4
2. Icons Used ..................................................................................................7
3. Revision History ..........................................................................................8
Introduction 1
Safety Cautions SiUS281811EA
1. Safety Cautions
Be sure to read the following safety cautions before conducting repair work.
After the repair work is complete, be sure to conduct a test operation to ensure that the equipment
operates normally, and explain the cautions for operating the product to the customer.
This manual is for the
person in charge of
maintenance and
inspection.
Caution Items The caution items are classified into Warning and Caution. The Warning items are
especially important since death or serious injury can result if they are not followed closely. The
Caution items can also lead to serious accidents under some conditions if they are not
followed. Therefore, be sure to observe all the safety caution items described below.
Pictograms This symbol indicates an item for which caution must be exercised.
The pictogram shows the item to which attention must be paid.
This symbol indicates a prohibited action.
The prohibited item or action is shown in the illustration or near the symbol.
This symbol indicates an action that must be taken, or an instruction.
The instruction is shown in the illustration or near the symbol.
2 Introduction
SiUS281811EA Safety Cautions
Warning
Be sure to discharge the capacitor completely before conducting
repair work.
The step-up capacitor supplies high-voltage electricity to the electrical
components of the outdoor unit.
A charged capacitor may cause an electrical shock.
Do not turn the air conditioner on or off by plugging in or
unplugging the power cable.
Plugging in or unplugging the power cable to operate the equipment may
cause an electrical shock or fire.
Do not mix air or gas other than the specified refrigerant (R-410A) in
the refrigerant system.
If air enters the refrigerant system, an excessively high pressure results,
causing equipment damage and injury.
Caution
Do not repair electrical components with wet hands.
Working on the equipment with wet hands may cause an electrical shock.
Be sure to turn off the power switch and unplug the power cable
when cleaning the equipment.
The internal fan rotates at a high speed, and may cause injury.
Introduction 3
Safety Cautions SiUS281811EA
Caution
Be sure to check that the refrigerating cycle section has cooled
down enough before conducting repair work.
Working on the unit when the refrigerating cycle section is hot may cause
burns.
Be sure to use parts listed in the service parts list of the applicable
model and appropriate tools to conduct repair work. Never attempt
to modify the equipment.
The use of inappropriate parts or tools may cause an electrical shock,
excessive heat generation or fire.
If the power cable and lead wires are scratched or have deteriorated,
be sure to replace them.
Damaged cable and wires may cause an electrical shock, excessive heat
generation or fire.
4 Introduction
SiUS281811EA Safety Cautions
Warning
Do not mix air or gas other than the specified refrigerant (R-410A) in
the refrigerant system.
If air enters the refrigerant system, an excessively high pressure results,
causing equipment damage and injury.
If the refrigerant gas leaks, be sure to locate the leaking point and
repair it before charging the refrigerant. After charging the
refrigerant, make sure that there is no leak.
If the leaking point cannot be located and the repair work must be
stopped, be sure to pump-down, and close the service valve, to prevent
refrigerant gas from leaking into the room. Refrigerant gas itself is
harmless, but it may generate toxic gases when it contacts flames, such
as those from fan type and other heaters, stoves and ranges.
When relocating the equipment, make sure that the new installation
site has sufficient strength to withstand the weight of the
equipment.
If the installation site does not have sufficient strength or the installation
work is not conducted securely, the equipment may fall and cause injury.
Check to make sure that the power cable plug is not dirty or loose,
then insert the plug into a power outlet securely.
If the plug is dusty or has a loose connection, it may cause an electrical
shock or fire.
Caution
Installation of a leakage breaker is necessary in some cases
depending on the conditions of the installation site, to prevent
electrical shocks.
Introduction 5
Safety Cautions SiUS281811EA
Caution
Be sure to measure insulation resistance after the repair, and make
sure that the resistance is 1 MΩ or greater.
Faulty insulation may cause an electrical shock.
Be sure to check the drainage of the indoor unit after the repair.
Faulty drainage may cause water to enter the room and wet the furniture
and floor.
6 Introduction
SiUS281811EA Icons Used
2. Icons Used
The following icons are used to attract the attention of the reader to specific information.
Icon Type of Description
Information
Warning Warning is used when there is danger of personal injury.
Warning
Caution Caution is used when there is danger that the reader,
Caution through incorrect manipulation, may damage equipment,
lose data, get an unexpected result or have to restart (part
of) a procedure.
Note Note provides information that is not indispensable, but
Note may nevertheless be valuable to the reader, such as tips
and tricks.
Reference Reference guides the reader to other places in this binder
Reference or in this manual, where he/she will find additional
information on a specific topic.
Introduction 7
Revision History SiUS281811EA
3. Revision History
Month / Year Version Revised contents
04 / 2019 SiUS281811E First edition
03 / 2020 SiUS281811EA Model addition: RZR18-48TAVJUA, RZQ18-48TAVJUA
8 Introduction
SiUS281811EA
Part 1
General Information
2. External Appearance
2.1 Indoor Unit
Ceiling Mounted Cassette Type (Round Flow with Sensing)
FCQ18TAVJU
FCQ24TAVJU
FCQ30TAVJU
FCQ36TAVJU
FCQ42TAVJU
FCQ48TAVJU
FHQ18PVJU
FHQ24PVJU
FHQ30PVJU
FHQ36MVJU
FHQ42MVJU
FAQ18TAVJU
FAQ24TAVJU
FBQ18PVJU
FBQ24PVJU
FBQ30PVJU
FBQ36PVJU
FBQ42PVJU
FBQ48PVJU
FTQ18TAVJUD, FTQ18TAVJUA
FTQ24TAVJUD, FTQ24TAVJUA
FTQ30TAVJUD, FTQ30TAVJUA
FTQ36TAVJUD, FTQ36TAVJUA
FTQ42TAVJUD, FTQ42TAVJUA
FTQ48TAVJUD, FTQ48TAVJUA
RZQ18TAVJU
RZQ24TAVJU
RZR30TAVJU
RZR36TAVJU
RZR42TAVJU
RZR48TAVJU
RZQ30TAVJU
RZQ36TAVJU
RZQ42TAVJU
RZQ48TAVJU
BRC1E73
BRC7E83 (FHQ)
BRC7E818 (FAQ)
BRC4C82 (FBQ (∗1), FTQ)
BRC082A43 (FBQ (∗1))
∗1. For FBQ series, the fan step control is different according to the wireless remote controller used.
BRC4C82 (Fan: 2 steps)
BRC082A43 (Fan: 3 steps)
3. Specifications
3.1 Cooling Only
3.1.1 Ceiling Mounted Cassette Type (Round Flow with Sensing)
Model Indoor unit FCQ18TAVJU FCQ24TAVJU
name Outdoor unit RZR18TAVJU RZR24TAVJU
Power supply 1 phase, 208/230 V, 60 Hz 1 phase, 208/230 V, 60 Hz
1 2 Cooling capacity Btu/h
18,000 (5.3) 24,000 (7.0)
(kW)
SEER (Rated) 18.6 18.5
EER (Rated) Btu/h∙W 13.0 12.0
Indoor unit FCQ18TAVJU FCQ24TAVJU
Casing color Galvanized steel plate Galvanized steel plate
Dimensions: (H×W×D) in (mm) 10–1/16 × 33–1/16 × 33–1/16 (256 × 840 × 840) 10–1/16 × 33–1/16 × 33–1/16 (256 × 840 × 840)
Coil Type Cross fin coil Cross fin coil
Rows×Stages×FPI 3 × (12 + 15 × 2) × (20 + 21 × 2) 3 × (12 + 15 × 2) × (20 + 21 × 2)
Face area ft² (m2) 4.59 (0.427) 4.59 (0.427)
Fan Model QTS48C15M QTS48C15M
Type Turbo fan Turbo fan
Motor output W 48 48
Airflow rate (H/M/L) cfm 742/618/477 (21.0/17.5/13.5) 777/618/477 (22.0/17.5/13.5)
(m3/min)
External static inH2O — —
pressure (Pa)
Sound pressure level (H/M/L) dB(A) 35.5/32.0/28.0 36.0/32.0/28.0
Air filter — —
Weight lbs (kg) 63 (28.5) 63 (28.5)
Connecting Liquid Pipe in (mm) φ3/8 (φ9.5) (Flare connection) φ3/8 (φ9.5) (Flare connection)
Pipes Gas Pipe in (mm) φ5/8 (φ15.9) (Flare connection) φ5/8 (φ15.9) (Flare connection)
Drain Pipe in (mm) VP25 (External dia. 1–1/4 (32), internal dia. 1 (26)) VP25 (External dia. 1–1/4 (32), internal dia. 1 (26))
Remote controller Wired BRC1E73, BRC2A71 BRC1E73, BRC2A71
(option) Wireless — —
Decoration Model BYCQ125B–W1 / BYCQ125BGW1 BYCQ125B–W1 / BYCQ125BGW1
panels Color Fresh white Fresh white
(option)
Dimensions: in (mm) 2 × 37–3/8 × 37–3/8 / 5–1/8 × 37–3/8 × 37–3/8 2 × 37–3/8 × 37–3/8 / 5–1/8 × 37–3/8 × 37–3/8
(H×W×D) (50 × 950 × 950 / 130 × 950 × 950) (50 × 950 × 950 / 130 × 950 × 950)
Air filter Resin net (with mold resistance) Resin net (With mold resistance)
Weight lbs (kg) 12.2 (5.5) / 22.1 (10.0) 12.2 (5.5) / 22.1 (10.0)
Outdoor unit RZR18TAVJU RZR24TAVJU
Casing color Ivory white Ivory white
Dimensions: (H×W×D) in (mm) 39 × 37 × 12–5/8 (990 × 940 × 320) 39 × 37 × 12–5/8 (990 × 940 × 320)
Coil Type Cross fin coil Cross fin coil
Rows×Stages×FPI 2 × 44 × 19 2 × 44 × 19
Face area ft² (m2) 9.5 (0.88) 9.5 (0.88)
Compressor Model 2YC63ABXDD 2YC63ABXDD
Type Hermetically sealed swing type Hermetically sealed swing type
Motor output kW 1.9 1.9
Fan Model P51J11F P51J11F
Type Propeller fan Propeller fan
Motor output W 200 200
Airflow rate cfm 2,682 (76) 2,682 (76)
(m3/min)
Weight lbs (kg) 172 (78) 172 (78)
Sound pressure level dB(A) 61 61
Connecting Liquid Pipe in (mm) φ3/8 (φ9.5) (Flare connection) φ3/8 (φ9.5) (Flare connection)
Pipes Gas Pipe in (mm) φ5/8 (φ15.9) (Flare connection) φ5/8 (φ15.9) (Flare connection)
Drain Pipe in (mm) φ1 (φ26) (Hole) φ1 (φ26) (Hole)
Safety devices High pressure switch, Outdoor fan driver overload High pressure switch, Outdoor fan driver overload
protector, Inverter overload protector, Fusible plugs, Fuse protector, Inverter overload protector, Fusible plugs, Fuse
Capacity Control % 14-100 14-100
Refrigerant control Electronic expansion valve Electronic expansion valve
Ref. Standard length ft (m) 25 (7.6) 25 (7.6)
piping Max. length ft (m) 164 (50) 164 (50)
Max. height ft (m) 98 (30) 98 (30)
difference
Refrigerant Model R-410A R-410A
Charge lbs (kg) 6.4 (2.9) 6.4 (2.9)
Ref. oil Model DAPHNE FVC50K DAPHNE FVC50K
Charge L 1.08 1.08
Drawing Specification C: 4D115509 C: 4D115509
No Sound (indoor) C: 4D087483B C: 4D087474B
Sound (outdoor) C: 4D101948E C: 4D101948E
Notes:
1 Indoor temp. : 80°FDB (26.7°CDB), 67°FWB (19.4°CWB) / outdoor temp. : 95°FDB (35.0°CDB) / Equivalent piping length : 25 ft (7.6m), level difference : 0 ft (0m).
2 Capacities are net, including a deduction for cooling for indoor fan motor heat.
Part 2
Refrigerant Circuit
(1) M1C Inverter compressor Compressor is operated in multi-steps according to Te and Tc.
(2) M1F Inverter fan The fan rotation speed is varied by using inverter.
Electronic expansion While in heating operation, PI control is applied to keep the outlet superheated
(3) Y1E
valve (Main) degree of air heat exchanger constant.
(4) Y1S Four way valve Used to switch the operation mode between cooling and heating.
(5) Y2S Solenoid valve (Hot gas) Used to prevent the low pressure from transient falling.
Solenoid valve Used for unloading operation of compressor.
(6) Y3S
(Unload circuit)
(7) S1NPH High pressure sensor Used to detect high pressure.
(8) S1NPL Low pressure sensor Used to detect low pressure.
High pressure switch (For In order to prevent the increase of high pressure when an error occurs, this switch
(9) S1PH compressor) is activated at high pressure of 4.0 MPa (580 psi) or more to stop the compressor
operation.
Fusible plug In order to prevent the increase of pressure when abnormal heating is caused by
(10) — fire or others, the fusible part of the plug is molten at a temperature of 70 to 75°C
(158 to 167°F) to release the pressure into the atmosphere.
Pressure regulating valve This valve opens at a pressure of 4.0 MPa (580 psi) for prevention of pressure
(11) — (Receiver to discharge increase, thus resulting in no damage of functional parts due to the increase of
pipe) pressure in transportation or storage.
Thermistor Used to detect outdoor air temperature, correct discharge pipe temperature, and
(12) R1T
(Outdoor air: Ta) for other purposes.
Thermistor Used to detect discharge pipe temperature, make the temperature protection
(13) R2T
(Discharge pipe: Tdi) control of compressor, and for other purposes.
(14) R3T Thermistor Used to detect suction pipe temperature, keep the suction superheated degree
(Suction pipe 1: Ts1) constant in heating operation, and for other purposes.
Thermistor (Heat Used to detect liquid pipe temperature of air heat exchanger, determine
(15) R4T
exchanger deicer: Tb) defrosting operation, and for other purposes.
Thermistor Used to the calculation of an internal temperature of compressor etc.
(16) R5T
(Suction pipe 2: Ts2)
(17) R7T Thermistor Used to detect refrigerant overcharge in check operation, and for other purposes.
(Liquid pipe: Tl)
Thermistor (Radiation fin) Used for outdoor fan speed control, inverter radiation fin temperature control,
(18) R10T
pressure difference control.
(11)
Refrigerant Circuit (Piping Diagrams)
(2)
(4)
(12)
(10)
(15)
(6)
(14)
(5)
(17) (13) (18)*
(8) S1NPH
(7)
(16) S1NPL
S1PH
(9)
(1)
∗ The radiation fin thermistor (18) is located near the electrical component box.
C: 3D082498F
(11) R1T Thermistor Used to detect outdoor air temperature, correct discharge pipe temperature, and
(Outdoor air: Ta) for other purposes.
Thermistor Used to detect discharge pipe temperature, make the temperature protection
(12) R2T
(Discharge pipe: Tdi) control of compressor, and for other purposes.
Thermistor Used to detect suction pipe temperature, keep the suction superheated degree
(13) R3T
(Suction pipe1: Ts1) constant in heating operation, and for other purposes.
(14) R4T Thermistor (Heat Used to detect liquid pipe temperature of air heat exchanger, determine
exchanger deicer: Tb) defrosting operation, and for other purposes.
Thermistor Used to the calculation of an internal temperature of compressor etc.
(15) R5T
(Suction pipe2: Ts2)
Thermistor (Subcooling Used to control subcooling electronic expansion valve.
(16) R6T heat exchanger gas pipe:
Tsh)
Thermistor Used to detect refrigerant overcharge in check operation, and for other purposes.
(17) R7T
(Liquid pipe: Tl)
(18) FINTH Thermistor Used for outdoor fan speed control, inverter radiation fin temperature control,
(Radiation fin) pressure difference control.
(2)
(5)
(11)
(14)
(12)
(1)
∗ The radiation fin thermistor (18) is located near the electrical component box.
C: 3D088595A
FBQ-P FTQ-TA
Gas piping
connection port
(5)
(4)
Fan
(3)
(2)
Liquid piping
connection port (3)
(1)
Filter (1) Filter
C: 4D034245R
C: 4D068194
Front view
Solenoid valve coil
(Hot gas)
(Y2S)
Four way valve coil
(Y1S)
Solenoid valve coil
(Unload circuit)
(Y3S)
Inverter fan
(M1F)
Thermistor
(Discharge pipe)
(R2T)
Thermistor
(Liquid pipe)
(R7T)
Electronic expansion
valve (Main)
(Y1E)
Inverter compressor
(M1C)
Crankcase heater
(E1HC)
C: 1P342997N
Side view
C: 1P342997N
Front view
Solenoid valve coil
(Hot gas)
(Y2S)
Four way valve coil
(Y1S)
Solenoid valve coil
(Unload circuit)
(Y3S)
Inverter fan
(M1F)
Thermistor
(Discharge pipe)
(R2T)
Thermistor
(Liquid pipe)
(R7T)
Electronic expansion
valve (Main)
(Y1E)
Inverter
ter compressor
(M1C)
Crankcase heater
(E1HC)
C: 1P589934E
Side view
C: 1P589934(
Inverter fan
(M1F)
Inverter compressor
(M1C)
Crankcase heater
(E1HC)
C: 1P441643K
Side view
Electronic expansion
valve/coil (Main)
(Y1E)
Electronic expansion
valve/coil (Subcooling)
(Y3E)
Thermistor (Liquid pipe)
(R7T)
Thermistor (Heat exchanger deicer)
(R4T)
C: 1P441643K
Inverter fan
(M1F)
Inverter compressor
(M1C)
Crankcase heater
(E1HC)
C: 1P589937E
Side view
Electronic expansion
valve/coil (Main)
(Y1E)
Electronic expansion
valve/coil (Subcooling)
(Y3E)
Thermistor (Liquid pipe)
(R7T)
Thermistor (Heat exchanger deicer)
(R4T)
C: 1P589937E
Part 3
Remote Controller
1. Applicable Models
Wired remote Simplified remote Wireless remote
Indoor unit controller controller controller
Ceiling mounted cassette type
(round flow with sensing) FCQ-TA —
Ceiling suspended type FHQ-P
FHQ-M BRC7E83
BRC1E73 BRC2A71
Wall mounted type FAQ-TA BRC7E818
Ceiling mounted duct type BRC4C82 (Fan: 2 steps)
FBQ-P
(high static pressure) BRC082A43 (Fan: 3 steps)
Multi position air handling unit FTQ-TA BRC4C82
1. Operation mode
selector button
11. LCD (with backlight)
4. Up button
5. Down button
6. Right button
7. Left button
9. Operation lamp
8. On/Off button
3. Menu/OK button
Note: Do not install the remote controller in places exposed to direct sunlight, the LCD will be
damaged.
Do not pull or twist the remote controller cord, the remote controller may be damaged.
Do not use objects with sharp ends to press the buttons on the remote controller damage
may result.
3. Menu/OK button
Used to enter the main menu.
Used to enter the selected item.
4. Up button
Used to raise the setpoint.
The item above the current selection will be highlighted.
(The highlighted items will be scrolled continuously when the button is continuously
pressed.)
Used to change the selected item.
5. Down button
Used to lower the setpoint.
The item below the current selection will be highlighted.
(The highlighted items will be scrolled continuously when the button is continuously
pressed.)
Used to change the selected item.
6. Right button
Used to highlight the next items on the right-hand side.
Each screen is scrolled in the right-hand direction.
7. Left button
Used to highlight the next items on the left-hand side.
Each screen is scrolled in the left-hand direction.
8. On/Off button
Press this button and system will start.
Press this button again to stop the system.
9. Operation lamp
This lamp illuminates solid green during normal operation.
This lamp blinks if an error occurs.
2
1
6
3 7
13 4
5 H L 8
F 9
11
10
BRC2A71 12
3 H M L H M
TEMP
L TIME 11
DOWN 10
F F
6 UP UP
DOWN
FAN
FAN
13
4 9
RESERVE CANCEL
hr. hr.
TIMER 12
2 hr. hr.
MODE 15
SWING 14
5
TEST TEST
16
7 TEST 17
Receiver
FHQ FAQ
21 20
22 23 19
18
19 21 20 18
23 22
FBQ (separate type)
18
20 22
19
21
23
3. Main/Sub Setting
Main/Sub setting is necessary when 1 indoor unit is controlled by 2 remote controllers. The remote
controllers are set at factory to Main, so you have to change one remote controller from Main to
Sub. To change a remote controller from Main to Sub, proceed as follows:
Note(s) 1. It is not possible to change the Main/Sub setting from Main to Sub when only one remote
controller is connected.
2. When 2 remote controllers are being used, it is not possible to change the setting from Main to
Sub if one of the remote controllers is already set as Main.
Main/Sub switch S S
(SS1) M M
Transmitter assembly
S
M
2 3
1
SS1
SS2
3
Wireless address
3
3
switch (SS2)
2
2
2
1
1
1
The side painted black indicates
the switch knob position.
Transmitter assembly
S
M
2 3
1
SS1
SS2
UP button
FAN button
RESERVE button
Address
Multiple setting
INSPECTION/TEST button
Item 2 is
displayed.
0 1-00
Item 2 is
displayed.
Select the desired Press the Menu/OK
Group Address button.
using the /
(Up/Down) buttons,
and then press the
Menu/OK button.
Item 2 is
displayed.
Description
This menu is used to make group address setting for centralized control.
It is also used to make group address setting by indoor unit.
Note(s) For setting group No. of Energy recovery ventilator and wiring adaptor for other air conditioners,
etc., refer to the instruction manual.
NOTICE
Enter the group No. and installation place of the indoor unit into the installation table. Be sure to
keep the installation table with the operation manual for maintenance.
Item 2 is
displayed.
Item 2 is
displayed.
UP button
Mode No.
Field setting mode DOWN button
RESERVE button
MODE button
Group No.
INSPECTION/TEST
button
Basic
screen is
displayed.
Press and
hold the Press the Cancel
Cancel button button once.
for 4 seconds Select an item from Service Select the desired item from
or more. settings menu and press the Item 2 sub menu, and
Menu/OK button. press Menu/OK button.
Service
Press the Item 2 is Item 3 is
settings menu
Cancel Press Cancel button. displayed. Press Cancel button. displayed.
is displayed.
button.
Press and
hold the
Cancel button
for 4 seconds
or more. Select the desired item from the
Maintenance menu, and then Select the desired Unit No.
Maintenance press the Menu/OK button. using the / (Up/Down)
Item 2 is
menu is buttons. The corresponding
displayed. data will be displayed.
displayed. Press the Cancel button.
Mode number
UP button
DOWN button
RESERVE button
MODE button
INSPECTION/TEST button
1. Press INSPECTION/TEST button for 4 seconds during normal mode to enter field setting mode.
2. Press INSPECTION/TEST button for 4 seconds to enter service mode.
3. Press MODE buttons to select a desired mode number. (43)
4. Carry out the necessary setting with UP button or DOWN button.
5. Press RESERVE button to confirm the setting.
6. Press INSPECTION/TEST button to return to normal mode
Mode Function Content and Operation Example of Remote Controller Display
No. Method
Forced Fan Turns the fan ON for each unit
ON individually.
43
Part 4
Functions and Control
1. Operation Mode
Operation in
stop control
Error/
Standby
Indoor unit stop or
Startup control thermostat OFF
• Cooling startup Pump down
control residual
• Heating startup Indoor unit thermostat ON
operation
control
Error/Standby
Cooling or heating
operation
Error/Standby
NO
NO
Operation YES
mode change
NO
Note(s) In the event that the indoor unit stops or the thermostat turns OFF while in oil return operation or
defrost control, pump down residual operation is performed on completion of the oil return
operation or defrost control.
2. Basic Control
2.1 Normal Operation
Cooling Operation
Electric Symbol
Outdoor unit
18/24 30/36/42/48 Operation Remarks
actuator
class class
Compressor M1C M1C Compressor Used for high pressure
PI control protection control, low pressure
protection control, discharge
pipe temperature protection
control, and compressor
operating frequency upper limit
control with inverter protection
control.
Outdoor fan M1F M1F Cooling fan control —
M2F
Main electronic Y1E Y1E 480 pulse —
expansion valve
Subcooling — Y3E PI control —
electronic expansion
valve
Four way valve Y1S Y1S OFF —
Hot gas bypass Y2S — OFF This valve turns ON with low
valve pressure protection control.
Heating Operation
Electric Symbol
Outdoor unit
18/24 30/36/42/48 Operation Remarks
actuator
class class
Compressor M1C M1C Compressor Used for high pressure
PI control protection control, low pressure
protection control, discharge
pipe temperature protection
control, and compressor
operating frequency upper limit
control with inverter protection
control.
Outdoor fan M1F M1F Step 7 or 8 —
M2F
Main electronic Y1E Y1E PI control —
expansion valve
Subcooling — Y3E PI control —
electronic expansion
Four way valve Y1S Y1S ON —
Hot gas bypass Y2S — OFF This valve turns ON with low
valve pressure protection control.
∗ Heating operation is not functional at an outdoor air temperature of 24°CDB (75.2°FDB) or more.
Cooling Operation
Controls compressor capacity to achieve target Te value (TeS).
(1) VRT control (Default)
When the required capacity of all indoor units (suction air temperature – set temperature) is small,
the target evaporation temperature is further increased in order to adjust capacity. From the
outdoor unit side, the temperature difference for all indoor units (ΔT) is confirmed, and the target
temperature is changed.
(2) Constant pressure control
The target evaporation temperature is not changed.
Te setting (Make this setting while in setting mode 2.)
VRT
Lower Normal Higher
(Default)
3°C 6°C 8°C 9°C 10°C 11°C
Variable
(37.4°F) (42.8°F) (46.4°F) (48.2°F) (50°F) (51.8°F)
Heating Operation
Controls compressor capacity to achieve target Tc value (TcS).
(1) VRT control (Default)
When the required capacity of all indoor units (set temperature – suction air temperature) is small,
the target condensation temperature is further decreased in order to adjust capacity. From the
outdoor unit side, the temperature difference for all indoor units (ΔT) is confirmed, and the target
temperature is changed.
(2) Constant pressure control
The target condensation temperature is not changed.
Tc setting (Make this setting while in setting mode 2.)
VRT Normal Higher
(Default)
46°C 52°C
Variable
(114.8°F) (125.6°F)
PI control
Lapse of 20 seconds
PI control
–1 step on Hold the +1 step on
current step on
outdoor fan outdoor fan outdoor fan
PI control Lapse of 20 seconds
Fan Steps
Fan speed (rpm)
Step 30/36/42/48 class
18/24 class
M1F M2F
1 200 250 0
2 250 400 0
3 300 285 250
4 480 360 325
5 515 445 410
6 620 580 545
7 830 715 680
8 920 850 815
3. Special Control
3.1 Startup Control
This control is used to equalize the pressure in the suction and discharge sides of the compressor
prior to compressor startup, thus reducing startup loads. Furthermore, the inverter is turned ON to
charge the capacitor.
In addition, to avoid stresses to the compressor due to oil return, etc., after startup, the following
control is made and the position of the four way valve is also determined. To position the four way
valve, the master and slave units start up simultaneously.
Pc: High pressure sensor detection value
Pe: Low pressure sensor detection value
Ta: Outdoor air temperature
∗ Between (A) oil return preparation control and (B) oil return control, and between (B) oil return
control and (C) control after oil return, the compressor stops for 1 minute to reduce noise on
changing of the four way valve.
∗ Between (A) defrost preparation control and (B) defrost control, and between (B) defrost control
and (C) control after defrost, the compressor stops for 1 minute to reduce noise on changing of the
four way valve.
4. Protection Control
4.1 High Pressure Protection Control
This high pressure protection control is used to prevent the activation of protection devices due to
an abnormal increase of high pressure and to protect compressors against the transient increase of
high pressure.
Pc: High pressure sensor detection value
Cooling
operation Pc > 3.47 MPa (503 psi)
High pressure not limited
Heating operation
High pressure drop
Pc > 3.04 MPa (441 psi)
High pressure not limited
Cooling
operation
Low pressure not limited
Heating operation
Pe < 0.17 MPa (24.7 psi) Pe: Low pressure sensor detection value
Low pressure not limited
• Pe > 0.09 MPa (13.1 psi)
Pe > 0.20 MPa (29.0 psi) After 15 seconds Pe < 0.12 MPa Pe > 0.17 MPa
(17.4 psi) (24.7 psi)
Compressor upper limit
frequency: 1-step up from Hot gas bypass valve: ON
current compressor frequency
Not limited
• Inverter current ≤ 22 A
Inverter current > 22 A &
• Compressor upper limit: Maximum frequency
Inverter current ≤ 22 A
continues for 3 minutes Without conditions
Compressor upper limit
frequency: 1-step up from
current compressor frequency
Not limited
Limited
Compressor upper limit
frequency: 1-step down from
current compressor frequency
Not limited
Compressor stopped
Existing DC power limit OR • No DC power limit requirement.
requirement. • Compressor upper limit: Maximum frequency
Limited
Inverter upper limit frequency:
1-step down from current
compressor frequency Existing DC power
• 10 seconds
• Matching limit requirement.
OR frequency
Current step maintained
15 seconds
5. Other Control
5.1 Demand Operation
In order to reduce power consumption, the outdoor unit capacity is reduced forcibly with control by
using Demand Setting 1.
To enable this operation, the additional setting of Constant Demand Setting is required.
Demand setting 1
Level Standard for upper limit of power consumption
Level 1 Approx. 60%
Level 2 (Factory setting) Approx. 70%
Level 3 Approx. 80%
∗ Other protection control functions have precedence over the above operation.
Note(s) When fresh air intake kit is used, outdoor air is mixed with indoor air, and the room temperature
may not reach the set temperature, since TS and TH1 do not enter the area in which remote
controller thermistor can be used. In such case, install the remote sensor (optional accessory) in
your room, and set the field settings to not use the remote controller thermistor.
∗ FTQ-TA models do not have this control because they do not have suction air thermistor. The
thermistor is selectable manually when remote sensor (optional accessory) is installed.
Cooling If there is a significant difference in the set temperature and the suction temperature, fine
adjustment control is carried out using a suction air thermistor (∗1), or using the remote controller
thermistor near the position of the user when the suction temperature is near the set temperature.
(°F) (°C)
90 32
Set temperature
(Ts) TH1 = Ts – 1
86 30
TH1 = Ts + 1
82 28
TH1 = Ts – 3
TH1 = Ts + 3
79 26
A B C D E F
75 24
72 22
68 20
64 18
60 16
12 14 16 18 20 22 24 26 28 30 32 34 (°C)
54 57 60 64 68 72 75 79 82 86 90 93 (°F)
Suction temperature (TH1)
Assuming the set temperature in the figure above is 24°C (75°F), and the suction
temperature has changed from 18°C (64°F) to 30°C (86°F) (A → F):
(This example also assumes there are several other air conditioners, and the suction temperature
changes even when the thermostat is off.)
Suction air thermistor (∗1) is used for temperatures from 18°C (64°F) to 23°C (73°F) (A → C).
Remote controller thermistor is used for temperatures from 23°C (73°F) to 27°C (81°F) (C → E).
Suction air thermistor (∗1) is used for temperatures from 27°C (81°F) to 30°C (86°F) (E → F).
Assuming suction temperature has changed from 30°C (86°F) to 18°C (64°F) (F → A):
Suction air thermistor (∗1) is used for temperatures from 30°C (86°F) to 25°C (77°F) (F → D).
Remote controller thermistor is used for temperatures from 25°C (77°F) to 21°C (70°F) (D → B).
Suction air thermistor (∗1) is used for temperatures from 21°C (70°F) to 18°C (64°F) (B → A).
Heating When heating, the hot air rises to the top of the room, resulting in the temperature being lower near
the floor where the occupants are. When controlling by suction air thermistor (∗1) only, the indoor
unit may therefore be turned off by the thermostat before the lower part of the room reaches the set
temperature. The temperature can be controlled so the lower part of the room where the occupants
are does not become cold by widening the range in which remote controller thermistor can be used
so that suction temperature is higher than the set temperature.
(°F) (°C)
90 32
Set temperature
(Ts)
86 30
82 28
TH1 = Ts – 1
79 26
A B C D
75 24
72 22
TH1 = Ts + 1 d 31°C
68 20
64 18 TH1 = Ts + 12 d 33°C
TH1 = Ts + 10 d 31°C
60 16
12 14 16 18 20 22 24 26 28 30 32 34 (°C)
54 57 60 64 68 72 75 79 82 86 90 93 (°F)
Assuming the set temperature in the figure above is 24°C (75°F), and the suction
temperature has changed from 18°C (64°F) to 28°C (82°F) (A → D):
(This example also assumes there are several other air conditioners, and the suction temperature
changes even when the thermostat sensor is off.)
Suction air thermistor (∗1) is used for temperatures from 18°C (64°F) to 25°C (77°F) (A → C).
Remote controller thermistor is used for temperatures from 25°C (77°F) to 28°C (82°F) (C → D).
Assuming suction temperature has changed from 28°C (82°F) to 18°C (64°F) (D → A):
Remote controller thermistor is used for temperatures from 28°C (82°F) to 23°C (73°F) (D → B).
Suction air thermistor (∗1) is used for temperatures from 23°C (73°F) to 18°C (64°F) (B → A).
• Normal operation
· Cooling operation
ΔT ≤ –1.0˚C (–1.8˚F)
Normal operation
Thermostat OFF
(Thermostat ON)
ΔT ≥ +1.0˚C (+1.8˚F)
· Heating operation
ΔT ≥ +1.0˚C (+1.8˚F)
Normal operation
Thermostat OFF
(Thermostat ON)
ΔT ≤ –1.0˚C (–1.8˚F)
• Dry operation
· When Tro < 24.5°C (76.1°F)
Tr < Tro – 1.0˚C (–1.8˚F)
Dry operation Thermostat OFF
Tr > Tro + 1.0˚C (+1.8˚F)
• FTQ-TA only
If the field setting 14(24)-5 is set to 02, Tro will be the same as the cooling set temperature.
Tr < Tro – 1.0˚C (–1.8˚F)
Dry operation Thermostat OFF
Tr > Tro + 1.0˚C (+1.8˚F)
∗1: The thermistor for room temperature detection depends on the field setting 10 (20)-2.
∗2: Description of symbols
ΔT = Detected room temperature – Remote controller set temperature
Tro: Detected room temperature at the start of dry operation
Tr: Determined by the room temperature detected by the thermistor
• Normal operation
· Cooling operation
ΔT ≤ –1.0˚C (–1.8˚F)
Normal operation
Thermostat OFF
(Thermostat ON)
ΔT ≥ +1.0˚C (+1.8˚F)
· Heating operation
ΔT ≥ +1.0˚C (+1.8˚F)
Normal operation
Thermostat OFF
(Thermostat ON)
ΔT ≤ –1.0˚C (–1.8˚F)
• Dry operation
· When Tro ≤ 24.5°C (76.1°F)
Tr < Tro – 1.0˚C (–1.8˚F)
Dry operation Thermostat OFF
Tr > Tro + 1.0˚C (+1.8˚F)
∗: Description of symbols
ΔT = Detected room temperature – Remote controller set temperature
Tro: Detected room temperature at the start of dry operation
Tr: Determined by the room temperature detected by the thermistor
Cooling operation
When the floor temperature is lower than suction air temperature (R1T), R1T will be treated
as the control target temperature for operation.
When the temperature around people is 15°C (59°F) or lower, R1T will be treated as the
control temperature for operation.
Heating operation
When the floor temperature is higher than suction air temperature (R1T), R1T will be treated
as the control target temperature in operation.
When the temperature around people is 33°C (91.4°F) or higher, R1T will be treated as the
control temperature for operation.
: Factory setting
Cooling thermostat ON
Cooling thermostat OFF
Display change
Cooling o Heating
Display change
Heating o Cooling
3qC (5.4qF)
(D
2 + 2)qC
(D
2
+ 3.6)qF
(Ex.) When automatic cooling temperature is set to 27qC (80.6qF):
Differential value: 0qC (0qF) Differential value set to 4qC (7.2qF)
Set cooling/ heating temp. Set heating temp. Set cooling temp.
25qC 27qC 30qC 23qC 26qC 27qC
(77qF) (80.6qF) (86qF) Cooling mode (73.4qF) (78.8qF) (80.6qF) Cooling mode
Differential value set to 1qC (1.8qF) Differential value set to 5qC (9qF)
Set heating temp. Set cooling temp. Set heating temp. Set cooling temp.
26qC 27qC 29qC 22qC 22.5qC 25qC 27qC
Cooling
24.5qC (78.8qF) (80.6qF) (84.2qF) mode (71.6qF) (72.5qF) (77qF) (80.6qF) Cooling mode
(76.1qF)
Differential value set to 2qC (3.6qF) Differential value set to 6qC (10.8qF)
Set heating temp. Set cooling temp. Set heating Set cooling temp.
temp.
25qC 27qC 28qC 22qC 24qC 27qC
Cooling
24qC (77qF) (80.6qF) (82.4qF) mode 21qC (71.6qF) (75.2qF) (80.6qF) Cooling mode
(75.2qF) (69.8qF)
Differential value set to 3qC (5.4qF) Differential value set to 7qC (12.6qF)
Set heating temp. Set cooling temp. Set heating Set cooling temp.
temp.
24qC 27qC 21.5qC 23qC 27qC
23.5qC (75.2qF) (80.6qF) 20qC (70.7qF) (73.4qF) (80.6qF) Cooling mode
Cooling mode
(74.3qF) (68qF)
LL
The fan is not OFF before initiating the hot start: LL
The fan is OFF before initiating the hot start: OFF
OFF
Remote controller Normal control
Louver
setting
P0 (Horizontal)
LL
The fan is not OFF before initiating the hot start: LL
The fan is OFF before initiating the hot start: OFF
OFF
Normal control
Heater
ON
OFF
Existing position
P0
P1
P2
P3
P4
P1 P1
P0' P2
P2
P3 P1' P4 P0''
P4 P1''
P4 P2'
P2''
P3' P3''
P4' P4''
Draft
prevention
position
P0 P1 P2 P3 P4 Same as existing position
Thermostat ON
(running)
OFF
ON
Error display
OFF
ON
Drain pump
OFF
5 min.
6.7.2 If the Float Switch is OFF with the Thermostat ON in Cooling Operation
1
2
4
3
OFF
Float switch
ON
Thermostat ON
(running)
OFF
A3
ON
Error display
OFF
ON
Drain pump
OFF
When the float switch turns OFF, the thermostat turns OFF simultaneously.
After the thermostat turns OFF, the drain pump continues to operate for another 5 minutes.
∗1. If the float switch turns ON again during the residual operation of the drain pump, cooling
operation also turns on again (thermostat ON).
∗2. If the float switch remains OFF even after the residual operation of the drain pump has
ended, the error code A3 is displayed on the remote controller.
∗3. The drain pump turns OFF once residual operation has ended, then turns ON again after
5 seconds.
∗4. After A3 is displayed and the unit comes to an abnormal stop, the thermostat will remain
OFF even if the float switch turns ON again.
6.7.3 If the Float Switch is OFF with the Thermostat OFF in Cooling
Operation
OFF
Float switch
ON
Thermostat ON
(running)
OFF
A3
ON
Error display
OFF
ON
Drain pump
OFF
5 min. 5 sec.
When the float switch turns OFF, the drain pump turns ON simultaneously.
If the float switch remains OFF even after the residual operation of the drain pump has ended,
the error code A3 is displayed on the remote controller.
The drain pump turns OFF once residual operation has ended, then turns ON again after 5
seconds.
6.7.4 If the Float Switch Turns OFF and ON Continuously, or the Float Switch
Turns OFF While AF Displayed
∗1 ∗2 ∗3
} }
OFF
Float switch
ON
1st 2nd 3rd 4th 5th
Thermostat ON
(running)
OFF
AF A3
ON
Error display
OFF
ON
Drain pump
OFF
When the float switch turns OFF, the drain pump turns ON simultaneously.
∗1: If the float switch continues to turn OFF and ON 5 times consecutively, it is judged as a
drain system error and the error code AF is displayed on the remote controller.
∗2: The drain pump continues to turn ON/OFF in accordance with the float switch ON/OFF
even after AF is displayed on the remote controller.
∗3: While the error code AF is displayed, if the float switch remains OFF even after the
residual operation of the drain pump has ended, the error code A3 will be displayed on
the remote controller.
When freeze-up prevention is activated, the electronic expansion valve is closed, the drain pump
turns on and the airflow rate is fixed to L tap. When the following conditions for cancelling are
satisfied, it will reset.
+7ºC
(44.6°F)
0ºC
(32°F)
–5ºC
(23°F) Freeze-up prevention control
Forced OFF by thermostat Normal operation
10 min.
OR Start Cancel
10 min.
+7ºC
(44.6°F)
0ºC
(32°F)
–1ºC
(30.2°F) Freeze-up prevention control
Forced OFF by thermostat Normal operation
t1 t2 t3 t4 t > 40 minutes
Start Cancel
Note(s) When the indoor unit is FCQ, if the air outlet is set as dual-directional or tri-directional, the starting
conditions will be changed as follows.
Liquid pipe temperature ≤ 1°C (33.8°F) (for total of 15 minutes)
or
Liquid pipe temperature ≤ 0°C (32°F) (for 1 minute continuously)
During freeze-up prevention operation, the airflow rate is fixed to LL.
(The cancelling conditions are same as the standard.)
Liquid pipe 10 min.
temperature
+7ºC
(44.6°F)
0ºC
Freeze-up prevention control
(32°F) Normal operation
Forced OFF by thermostat
1 min.
Start Cancel
OR 10 min.
+7ºC
(44.6°F)
+1ºC
(33.8°F) Freeze-up prevention control
Forced OFF by thermostat Normal operation
t1 t2 t3 t4 t > 15 minutes
Start Cancel
OFF
2ºC 2ºC
(3.6˚F) (3.6˚F)
Overload control
When the system is overloaded in heating operation, the heater will be turned OFF in the following
two manners.
(1) Heater control (ON/OFF) is conducted through the liquid pipe temperature (R2T) of the indoor
unit.
43ºC 50ºC
ON (109.4˚F) (122˚F) Liquid pipe temperature
OFF
(2) Heater control (ON/OFF) is conducted by converting the heater temperature into the
condensing pressure equivalent saturated temperature (Tc) according to the temperature detection
through the high pressure sensor (S1NPH) of the outdoor unit.
50ºC 60ºC
ON (122˚F) (140˚F) Condensing pressure
equivalent saturated
temperature
OFF
Residual operation time: 100 seconds on ceiling suspended type or 60 seconds on other types
Thermostat ON
H/P Heating: In operation
Heater 1: OFF
Heater 2: OFF Condition C
Fan: ON
ENTRY/
5 minutes timer starts. H/P In defrost/oil return
Heater 1: ON
Heater 2: OFF
Fan: ON
• Condition A Condition B
& • Time up Condition B
• Thermostat step 2: ON
Not
Condition B
H/P Heating: In operation
• Not Condition A
Heater 1: ON OR
• Thermostat step 2: OFF
Heater 2: OFF
Fan: ON
ENTRY/
5 minutes timer starts.
• Thermostat step 3: ON
& • Time up
• Thermostat step 3: OFF
• Electric heater capacity
OR • Electric heater capacity setting:
setting (∗5): Setting available
Setting not available
Condition A
• No fan motor system error
• High pressure condition: ON (∗1)
• Liquid pipe temperature condition: ON (∗2)
& • Heater ON permission (Defrost/oil Return): 0 (∗4)
& • Not during defrost/oil return
OR
• Heater ON permission (Defrost/oil return): 1 (∗4)
Condition B
• No fan motor system error
& • During defrost/oil return
• Heater ON permission (Defrost/oil return): 1 (∗4)
Condition C
• Not during defrost/oil return
OR • Fan motor system error
• Heater ON permission (Defrost/oil return): 0 (∗4)
Note(s)
∗1: High pressure condition
ON
OFF
Tc
49 54 (˚C)
120.2 129.2 (˚F)
ON
OFF
TH2
46 49 (˚C)
114.8 120.2 (˚F)
• Condition A
&
• Time up (∗2)
Condition A
• Heating or automatic heating mode
• Thermostat step 1: ON
• No fan motor system error
&
• Hot-water heater: 1 (ON)
• Heater backup prohibiting conditions (∗1) not met
(Not Condition B)
Note(s)
∗1: The heater backup prohibiting conditions are prioritized. Even when the heater ON
conditions are met, the heater is turned OFF when the prohibiting conditions are met.
∗2: When the remote controller is ON, Time-up will be set to the initial value.
Detail
• No errors (except errors in which the system keeps operating)
& has occurred.
• Remote controller ON
• Thermostat step 1: OFF Perform the processing in
• Thermostat step 2: OFF the following chart. (∗5)
• Thermostat step 3: OFF
Other conditions
Note(s)
∗1. S value varies automatically based on the room temperature trend.
∗2. Ton + S > –B (°C), Toff + S < A (°C)
∗3. For parameters, refer to page 156.
∗4. A and B values vary automatically based on the field setting 12 (22)-2.
∗5. If, directly after a change in conditions, it is such that the thermostat could be either ON or
OFF (controlled temperature is within ranges A and B), the thermostat will be switched to
ON.
Detail
Residual ON
• Heater turned OFF from ON
Fan (∗1)
Residual OFF
ENTRY/
• Heater ON 90 sec. timer starts.
OR • Time up (∗2)
∗1. When the heater is ON, the airflow rate of the fan will be whichever is the largest between
the CFM dictated by the heater's own capacity, or the fan tap CFM determined by other
controls.
∗2. Fan residual operation will continue, even if the indoor unit is turned off with the remote
controller operation button.
∗1. External input ON is an input signal to the X1M-AIR CLEANER terminal on the PCB.
∗2. Field setting 14 (24)-4. Refer to page 164.
6.13.2 Humidifier
When a humidifier is connected onsite, the fan operates with the airflow rate set of the remote
controller or with the H tap.
∗1. External input ON is an input signal to the X1M-AIR CLEANER terminal on the PCB.
∗2. Field setting 14 (24)-4. Refer to page 164.
Note(s) This control is not applicable to the humidifier connected to the wiring adaptor, but to the humidifier
connected to HUMIDIFIER on the X1M terminal of the indoor unit PCB.
6.13.3 Economizer
When indoor and outdoor air temperatures are reversed, the compressor is stopped to let in the
outdoor air to save energy.
This operation is called economizer operation, and the equipment to detect indoor and outdoor air
temperatures and open and close the damper to perform this operation is called an economizer.
The economizer detects indoor and outdoor air temperatures, informs the air conditioner that the
economizer operation is ready, and opens and closes the damper.
The indoor unit stops the outdoor unit when it receives a signal from the economizer and performs
air supply operation.
When the indoor air temperature is cooled down sufficiently by the economizer operation, and it is
no longer necessary (thermostat OFF), the indoor unit outputs a signal to the economizer to close
the damper.
Thermostat ON signal
• Cooling mode
&
• When the thermostat is ON
Stop the thermostat ON signal (∗1) Transfer the thermostat ON signal (∗1) to
to the economizer. the economizer.
Other conditions
Operation
Normal operation
Other • Cooling mode
conditions & • When the thermostat is ON
• External output: ON (∗2)
Free cooling • Economizer set time (∗3) ≠ Free cooling & Mech Cooling
Free cooling only
• Air conditioner operation is & • Thermostat ON continues for • Air conditioner operation is
stopped. the economizer set time (∗3) started.
• The remote controller indicates • The remote controller
cooling operation. indicates cooling operation.
• The fan tap follows the remote • Tcon ≤ Ts’ continues for 1 • The fan tap follows the
controller. OR minute remote controller.
• Economizer set time (∗3):
Free cooling only
Remote control ON
Stop indoor unit ON signal (∗4) Transfer indoor unit ON signal (∗4) to the
to the economizer. economizer.
Remote control OFF
∗1 Thermostat ON signal: A signal to turn ON the indoor unit thermostat and allow the
economizer to open the damper.
It turns ON the relay on the X2M-ECONOMIZER2 on the PCB.
∗2 External input ON is an input signal to the X1M-ECONOMIZER1 terminal on the PCB.
∗3 Refer to Optional Kit Setting (UV lamp + Humidifier + Economizer) (for FTQ-TA models)
on page 164.
∗4 Remote control ON signal: Contact output which shows the operating status of the indoor
unit.
This signal turns on the relay X2M-CONTROL ON/OFF on the PCB.
Part 5
Field Settings and
Test Operation
1. Field Setting from Remote Controller......................................................145
1.1 Wired Remote Controller.......................................................................... 145
1.2 Simplified Remote Controller.................................................................... 147
1.3 Wireless Remote Controller ..................................................................... 148
1.4 List of Field Settings for Indoor Unit ......................................................... 149
1.5 Details of Field Settings for Indoor Unit.................................................... 153
1.6 Operation Control Mode ........................................................................... 168
2. Field Settings from Outdoor Unit.............................................................169
2.1 Capacity Setting ....................................................................................... 169
2.2 Setting Mode and Monitor Mode .............................................................. 170
2.3 Setting Mode 1 ......................................................................................... 171
2.4 Setting Mode 2 ......................................................................................... 173
2.5 Monitor Mode ........................................................................................... 177
2.6 Setting of Low Noise Operation and Demand Operation ......................... 179
2.7 Setting of Refrigerant Recovery Mode ..................................................... 182
2.8 Setting of Vacuuming Mode ..................................................................... 182
2.9 Check Operation ...................................................................................... 183
2.10 Setting of Auxiliary Heater Control ........................................................... 184
2.11 Setting of Heat Pump Lockout and Emergency Heat Mode..................... 185
3. Test Operation ........................................................................................187
3.1 Check Work Prior to Turning Power Supply ON ...................................... 187
3.2 Turn Power ON ........................................................................................ 187
3.3 Test Operation.......................................................................................... 188
3.4 Error Codes and Corresponding Measures.............................................. 191
3.5 When Turning ON Power First Time ........................................................ 193
3.6 When Turning ON Power the Second Time and Subsequent.................. 193
3.7 When an Indoor Unit or Outdoor Unit has been Added,
or Indoor or Outdoor Unit PCB has been Changed.................................. 193
Press and hold Cancel 3. Highlight the mode, and select desired
button for 4 seconds or
more during backlight lit. “Mode No.” by using (Up/Down)
button.
<Service Settings menu screen> 4. In the case of setting per indoor unit
(2) during group control (When Mode No.
such as 20, 21, 22, 23, 25 are selected),
highlight the unit No. and select
“Indoor unit No.” to be set by
using (Up/Down) button.
(In the case of group total setting,
this operation is not needed.)
Press Menu/OK button.
In the case of individual setting per indoor
unit, current settings are displayed. And,
<Service Settings screen> SECOND CODE NO. “ - ” means no
In the case of group total
function.
In the case of individual
setting per indoor unit setting
(3) (3) 5. Highlight SECOND CODE NO. of the
(4) (5) FIRST CODE NO. to be changed, and
select desired “SECOND CODE NO.” by
(5)
using (Up/Down) button. Multiple
identical mode number settings are
SECOND CODE NO. available.
FIRST CODE (SW) NO.
In case of setting for all indoor units in the
remote control group, available SECOND
CODE NO. is displayed as “ ∗ ” which
Press Menu/OK button.
means it can be changed.
When SECOND CODE NO. is displayed
as “ - ”, there is no function.
Note(s) Installation of optional accessories on the indoor unit may require changes to field settings. See
the manual of the optional accessory.
For field setting details related to the indoor unit, see installation manual shipped with the indoor
unit.
Mode No.
First code
No.
Unit No.
Second
code No.
(3)
(3)
UP button
Mode No.
Field setting mode DOWN button
RESERVE button
First code No.
MODE button
Second code No.
INSPECTION/TEST
button
Setting
To set the field settings, you have to change:
Mode No.
First code No.
Second code No.
6 External static pressure Refer to the page on the right for details. 163
settings
Optional kit setting (UV lamp +
4 (∗8) Refer to the page on the right for details. 164
humidifier + economizer)
14 Residential dry Set
(24) Set temperature:
temperature:
5 (∗8) same as cooling — — 164
room set temperature
temperature
0 Drain pump operation settings — ON OFF — 164
Note(s) 1. Settings are made simultaneously for the entire group, however, if you select the mode No.
inside parentheses, you can also set by each individual unit. Setting changes however
cannot be checked except in the individual mode for those in parentheses.
∗2. The mode numbers inside parentheses cannot be used by wireless remote controllers, so
they cannot be set individually. Setting changes also cannot be checked.
3. Do not make settings other than those described above. Nothing is displayed for functions
the indoor unit is not equipped with.
4. 88 or Checking the connection. Please stand by. may be displayed to indicate the remote controller is
resetting when returning to the normal mode.
∗5. If the setting mode set to Equipped, energy recovery ventilator fan conducts the fan residual
operation by linking to indoor unit.
∗6. Available for setting when option with the built-in human detection and floor temperature
detection functions are mounted.
∗7. If the airflow setting when thermostat is OFF is set to OFF (12 (22)-3-03, 12 (22)-6-03), the air in the indoor
unit will be stagnant and suction air thermistor may not detect room temperature correctly, resulting in
problems that thermostat will not be ON easily.
Use optional remote sensor in such conditions, or set the field setting 10 (20)-2 to 03 (only remote controller
thermistor).
∗8. Only for FTQ-TA models.
: Factory setting
10 (20)-1 01: Short interval 02: Long interval
Setting Filter contamination Light Heavy Light Heavy
heavy/light 10 (20)-0 01 02 01 02
Model FTQ-TA 2,500 hrs. 1,250 hrs. 10,000 hrs. 5,000 hrs.
(°F) (°C)
96.8 36
93.2 34 In cooling
89.6 32
Suction air Remote controller Suction air
86 30
Set temperature
thermistor thermistor thermistor
75.2 24
71.6 22
68 20
17 19 21 23 25 27 29 31 33 35 37 (°C)
62.6 66.2 69.8 73.4 77 80.6 84.2 87.8 91.4 95 98.6 (°F)
Suction air temperature
(°F) (°C)
89.6 32
86 30
82.4 28
78.8 26 In heating
Set temperature
68 20
64.4 18
60.8 16
57.2 14
14 16 18 20 22 24 26 28 30 32 34 (°C)
57.2 60.8 64.4 68 71.6 75.2 78.8 82.4 86 89.6 93.2 (°F)
Suction air temperature
10 (20) 2 01 02 02 02 02 03
11 (21) 8 01 01 02 03 04 01
The thermistor to be used
Remote controller thermistor z — — — — z
Suction air thermistor z z z z z —
Infrared floor sensor — — z z z —
: Factory setting
Mode No. First Code No. Second Code No. Contents
Remote controller thermistor control is not
01
permitted during group control
10 (20) 6
Remote controller thermistor control is
02 permitted during group control
Note(s) When the 10 (20)-6 setting is changed to 02, several indoor units are controlled by one remote
controller thermistor, so note that the room temperature might be uneven.
Human detection
(°F) (°C) State of absence
87.8 31
86 30
84.2 29
82.4 28
Set temperature
The set temperature displayed on the remote controller remains the same even if the target
temperature is shifted.
As soon as people are detected while the temperature is shifted, this control will be cancelled
(reset).
Note(s) ∗1. S value varies automatically based on the room temperature trend.
There is a limitation of combination between Ton and Toff as below due to 2°C (3.6°F) hysteresis
required for reliability.
Ton
01 02 03 04 05 06
Second Code No.
−4°C −3.5°C −3°C −2.5°C −2°C −1.5°C
(−7.2°F) (−6.3°F) (−5.4°F) (−4.5°F) (−3.6°F) (−2.7°F)
06 0.5°C (0.9°F) h h h h h h
05 0°C (0°F) h h h h h —
04 −0.5°C (−0.9°F) h h h h — —
Toff
03 −1°C (−1.8°F) h h h — — —
02 −1.5°C (−2.7°F) h h — — — —
01 −2°C (−3.6°F) h — — — — —
h: Available
—: Not available
01 Standard
11 (21) 3 02 Slightly increased
03 Increased
Note that this setting is effective only during the heating operation.
Note(s) When the infrared presence sensor is disabled, the remote controller menu does not display some
functions such as the automatic draft reduction, energy-saving operation in absence and halt in
absence.
: Factory setting
Mode First Code Second Code
Contents
No. No. No.
01 High sensitivity
02 Low sensitivity
11 (21) 6
03 Standard sensitivity
04 Infrared presence/floor sensor disabled
Note(s) 1. Make sure that the external static pressure is within the range of specifications before making
settings. If it is outside the range, automatic adjustment fails, which may cause an insufficient
airflow volume or leakage of water.
2. If the air passageway including duct or blow-off ports is changed after automatic adjustment,
make sure to perform automatic airflow adjustment again.
: Factory setting
Mode First Code Second
No. No. Code No. Contents
Factory Setting
Model Second Code No. Contents
FCQ-TA, FHQ-P, FHQ-M, FTQ-TA 01 1.0ºC (1.8ºF)
FAQ-TA, FBQ-P 02 0.5ºC (0.9ºF)
Due to the aforementioned, when the "Auto restart after power failure” setting is ON, be careful for
the following situations that may occur.
1. The air conditioner will start operation suddenly after power failure,
Caution or when the main power supply is restored. The user might be surprised
and wonder why the air conditioner turned ON suddenly.
2. During maintenance, if the main power supply is turned OFF while the
units are in operation, the units will automatically start operation
(the fan will rotate) after the power supply is restored due to completion
of the maintenance work.
13 High Ceiling Lower than Lower than Lower than Lower than
0 02 3.6 m 3.9 m 4.0 m 4.2 m
(23) (1)
(12 ft) (12-3/4 ft) (13-1/8 ft) (13-3/4 ft)
Note(s) 1. The Second Code No. is factory set to Standard/All-direction airflow. For High ceiling (1) or (2),
initial setting by remote controller is required.
2. A closing member kit (optional) is required for 4-, 3-, or 2-direction airflow.
Note(s) When the model FCQ-TA is attached with a closing member kit, set the Second Code No. to 02 or
03.
1.5.34 Thermistor Sensor for Auto Changeover and Setback Control by the
Remote Controller
For BRC1E series only
Select a thermistor to utilize for the cool/heat mode automatic changeover and setback functions.
The sensed temperature will be displayed on the remote controller as the room temperature.
: Factory setting
Mode First Code Second Code
Contents
No. No. No.
01 Utilize the return air thermistor
1c 1
02 Utilize the remote controller thermistor
: Factory setting
Mode First Code Second Code
Contents
No. No. No.
01 Level 2
1c 3
02 Level 3
01 N/A
02 Heat only
1e 2
03 Cool only
04 Cool/heat
Attach the capacity setting adaptor corresponding to capacity class to connector X51A.
Capacity setting is not required for RZR18/24TAVJU and RZQ18/24TAVJU.
X51A
Setting mode 1
Press the MODE (BS1) button for more (Initial condition) Press the MODE (BS1) button.
than 5 seconds. H1P
OFF
MODE
H1P H1P
Setting mode 2 ON Monitor mode Blinking
MODE MODE
Press the RETURN (BS3) button. Press the RETURN (BS3) button.
Press the RETURN (BS3) button. Press the RETURN (BS3) button.
Setting condition
(Contents) display
Press the MODE (BS1) button. Press the MODE (BS1) button.
2. Check items
The following items can be checked.
(1) Current operating conditions (Normal / Abnormal / In check operation)
(2) Setting conditions of COOL/HEAT selection (Individual / Batch master / Batch slave)
(3) Low noise operating conditions (In normal operation / In low noise operation)
(4) Demand operating conditions (In normal operation / In demand operation)
Press the RETURN (BS3) button to The system returns to the initial status of setting mode 1.
determine the setting.
Heat pump lockout Heat pump would be locked out when the outdoor air temperature
57 temperature is smaller than the heat pump lockout temperature. This setting is
only effective when heat pump lockout mode has been set.
The numbers in the No. column represent the number of times to press the SET
(BS2) button.
Data such as addresses and number of units is expressed as binary numbers; the two ways of
expressing are as follows:
Figure 1 The No. 1 cool / heat unified address is expressed as a binary number
l hlhllh consisting of the lower 6 digits. (0 - 63)
16 4 1
32 8 2 In the figure 1, the address is 010110 (binary number), which translates
to 16 + 4 + 2 = 22 (base 10 number). In other words, the address is 22.
∗Refer to the preceding page for a list of data, etc. for No. 0 - 25.
When the low noise operation is automatically carried out at night (The external control
adaptor for outdoor unit is not required)
1. While in setting mode 2, select the setting condition (i.e., Mode 1, Mode 2, or Mode 3) for
set item No. 22 (Setting of night-time low noise level).
2. If necessary, while in setting mode 2, select the setting condition (i.e., 8:00 PM, 10:00
PM, or 12:00 AM) for set item No. 26 (Setting of start time of night-time low noise
operation).
(Use the start time as a guide since it is estimated according to outdoor temperatures.)
3. If necessary, while in setting mode 2, select the setting condition (i.e., 06:00 AM, 07:00
AM, or 08:00 AM) for set item No. 27 (Setting of end time of night-time low noise
operation).
(Use the end time as a guide since it is estimated according to outdoor temperatures.)
4. If necessary, while in setting mode 2, set the setting condition for set item No. 29 (Setting
of capacity precedence) to ON.
(If the condition is set to ON, when the air-conditioning load reaches a high level, the
system enters to normal operation mode even during night-time.)
Image of operation
Rated
Operation sound during
Night-time night-time low noise mode
Level 1 can be set with night-time
low noise level setting.
(Factory setting is OFF.)
Level 2
Level 3
Operation sound level set with
night-time low noise setting
Set with night-time low noise start setting. Set with night-time low noise end setting.
(Factory setting is 10:00 PM.) (Factory setting is 8:00 AM.)
When the constant demand operation is carried out. (Use of the external control adaptor for
outdoor unit is not required.)
1. While in setting mode 2, make setting of the set item No. 32 (Setting of constant demand)
to ON.
2. While in setting mode 2, select the set item No. 30 (Setting of Demand 1 level) and then
set the setting condition to targeted mode.
Image of operation
Power consumption When the
Constant demand
setting is set to ON
Rated (OFF has been set at
factory.) , the power
80 % consumption can be
70 % set with the Demand 1
60 %
The power consumption set with Demand 1 level setting. level setting. (70 % of
rated power
consumption has been
set at factory.)
: ON : OFF l : Blink
(1) (2) (3)
Setting Setting Setting No. indication Setting No. indication Setting Setting contents indication (Initial setting)
No. contents contents
H1P H2P H3P H4P H5P H6P H7P H1P H2P H3P H4P H5P H6P H7P H1P H2P H3P H4P H5P H6P H7P
12 External NO
low noise / (Factory l
demand setting)
setting
YES l
22 Night-time OFF
low noise (Factory
setting setting)
Level 1 l
Level 2 l
Level 3 l l
26 Night-time 8:00 PM l
low noise
operation 10:00 PM
start setting (Factory l
setting)
12:00 AM l
27 Night-time 6:00 AM l
low noise
operation 7:00 AM l
end setting
8:00 AM
(Factory l
setting)
29 Capacity Low noise
precedence precedence
setting (Factory l
setting)
Capacity
precedence l
30 Demand 60 % of
setting 1 rated power l
consumption
70 % of
rated power
consumption l
(Factory
setting)
80 % of
rated power l
consumption
32 Constant OFF
demand (Factory l
setting setting)
ON l
Setting mode indication section Setting No. indication section Set contents indication section
Operation procedure
(1) In setting mode 2 with units in stop mode, set the item No.21 (refrigerant recovery /
vacuuming mode) to ON. The respective expansion valve of indoor and outdoor units are
fully opened. Test Operation and Under Centralized Control are displayed on the
remote controller, and the indoor / outdoor unit operation is prohibited. After setting, do
not cancel setting mode 2 until completion of refrigerant recovery operation.
(2) Collect the refrigerant using a refrigerant recovery unit. (See the instruction attached to
the refrigerant recovery unit for more detail.)
(3) Press the MODE (BS1) button once and return to setting mode 2.
Operating procedure
(1) In setting mode 2 with units in stop mode, set the item No.21 (refrigerant recovery /
vacuuming mode) to ON. The respective expansion valve of indoor and outdoor units are
fully opened. Test Operation and Under Centralized Control are displayed on the
remote controller, and the indoor / outdoor unit operation is prohibited.
After setting, do not cancel setting mode 2 until completion of Vacuuming operation.
(2) Use the vacuum pump to perform vacuuming operation.
(3) Press the MODE (BS1) button once and reset setting mode 2.
Unit stopping
hhkhhhh
Press the TEST button for 5 seconds.
Step 1 Pressure equalizing
10 seconds to 10 minutes hlhhhhk
Completion
Mode 1 k h h h h h k
Mode 2 k h h h h k h
Setting of
37 heat pump k k h h k h k Mode 3 k h h h h k k
lockout 2
Mode 4 k h h h k h h
Mode 5 k h h h k h k
Mode 6 k h h h k k h
Actions
Type Description Shorted Heating Thermo-on Heating Thermo-off
Field setting
between Heater Fan Heater Fan
I – Heat-pump heating is
always locked out 2-16: ON – ON ON (H/L) OFF LL
A-C LL
Mode 1 2-37: Mode 1 ON (H/L)
Lockout is controlled B-C OFF
ON OFF
Mode 2 (for a heater by ABC terminals A-C LL LL
which does not need 2-37: Mode 2
airflow) B-C OFF OFF
II
Mode 3 Lockout is controlled 2-37: Mode 3 Same as 2-37: Mode 1, A-C shorted
by the outdoor air
Mode 4 temperature and 2-37: M ode 4 Same as 2-37: Mode 1, B-C shorted
Mode 5 setpoint which is 2-37: M ode 5 Same as 2-37: Mode 2, A-C shorted
configured by the field
Mode 6 setting 2-57 and 2-47 2-37: M ode 6 Same as 2-37: Mode 2, B-C shorted
Automatic lockout
When heat pump lockout mode has been set, the auto backup function will automatically be set.
This will allow the auxiliary or secondary heat source to be automatically energized in the event of a
system failure related to outdoor units.
3. Test Operation
Follow the following procedure to conduct the initial test operation after installation.
Check on refrigerant piping / • Is pipe size proper? (The design pressure of this product is 4.0
insulation material MPa (580 psi).)
• Are pipe insulation materials installed securely?
Liquid and gas pipes need to be insulated. (Otherwise causes
water leak.)
• Are respective stop valves on liquid and gas line securely open?
Warning Be sure to inform other installers or attach the front panel well before leaving with the power supply
turned on for the outdoor unit.
Before powering on
Protect the electronic components with insulating tape in accordance with the "Service
Precautions" label attached to the front panel.
All indoor units connected with the outdoor unit will operate automatically after powering on. To
ensure safety, ensure that the indoor unit installation has been completed.
Caution To power up the crankcase heater in advance, be sure to turn on the power supply 6 hours before
operation.
(2) Remove the front panel of the outdoor unit.
Check LED display of the outdoor unit PCB (A1P, A2P), to observe whether data
transmission is normal.
Outdoor
A1P A2P
unit PCB
SERVICE C/H CHANGEOVER
MONITORING MODE READY / LOW NOISE DEMAND
LED ABNORMAL
display LAMP IND MASTER SUB
(Factory
HAP H1P H2P H3P H4P H5P H6P H7P
setting)
l h h k h h h h
Caution Don't touch the switches other than button switches and changeover switches of the PCB (A2P)
during setting. Doing so may result in electric shock.
(3) If customer wishes to perform LOW NOISE operation or DEMAND operation, perform
setting with the push buttons (BS1 ~ 5) on outdoor unit PCB (A2P).
Operate the push buttons from the opening of the insulating cover. (See Protective
range of the "Service Precautions" label for details)
Caution Power supply has been turned on for outdoor unit, be careful to avoid electric shock.
Set the push buttons (BS1 ~ 5) after making sure the service monitoring lamp has
been ON.
For setting method, see the "Service Precautions" label attached to the front panel of
the outdoor unit. (Be sure to keep a record of the setting items to the "Service
Precautions" label.)
Don't touch the changeover switches (DS1-1) while setting them. Doing so may result
in malfunction.
(4) Check whether the gas side and liquid side stop valves have been opened. Open
them if they are closed.
Caution Operation with the stop valve closed may result in compressor malfunction.
(5) Press TEST (BS4) button for 5 seconds or more to perform test operation. See About
test operation on the "Service Precautions" label for details.
Ask other installers to perform test operation or attach the front panel before having to
leave the outdoor unit working alone.
Test operation is automatically stopped after about 30 minutes (maximum 1 hour)
operation. (Perform checks of fault wiring, closed stop valves & refrigerant charging
and auto determination of piping length)
After test operation is completed, if there is no error code on the display of the remote
controller, the unit can perform normal operation 3 minutes later.
The display of the remote controller indicates symbol of test operation during this
operation.
(6) Be sure to attach the front panel of the outdoor unit after test operation is completed.
H9 01 Defective outdoor air thermistor (R1T) Check the connection of the PCB or
the actuator.
Defective discharge pipe thermistor (R2T): Check the connection of the PCB or
16
Tripping the actuator.
J3
Defective discharge pipe thermistor (R2T): Check the connection of the PCB or
17
Short circuit the actuator.
J5 01 Defective suction pipe thermistor (R3T and Check the connection of the PCB or
R5T): Tripping the actuator.
Defective outdoor heat exchanger deicer Check the connection of the PCB or
J6 01
thermistor (R4T) the actuator.
Defective heat exchanger liquid pipe Check the connection of the PCB or
J7 01
thermistor (R7T) the actuator.
J9 01 Defective subcooling heat exchanger gas pipe Check the connection of the PCB or
thermistor (R6T: 30/36/42/48 class only) the actuator.
Defective high pressure sensor (S1NPH): Check the connection of the PCB or
06
Tripping the actuator.
JA
Defective high pressure sensor (S1NPH): Check the connection of the PCB or
07
Short circuit the actuator.
Defective low pressure sensor (S1NPL): Check the connection of the PCB or
06 Tripping the actuator.
JC
Defective low pressure sensor (S1NPL): Short Check the connection of the PCB or
07
circuit the actuator.
Inverter unbalanced power supply voltage Check if the power supply meets the
P1 01
specifications.
Inverter insufficient voltage Check if the power supply meets the
01 specifications.
U2
Inverter power supply phase missing Check if the power supply meets the
02
specifications.
System test operation not yet executed (Test Execute system test operation.
U3 03
operation cannot be executed.)
Error code
Primary Sub Description Solution
code code
01 Q1/Q2 or indoor-outdoor units wiring error Check (Q1/Q2) wiring.
U4 03 Q1/Q2 or indoor-outdoor units wiring error Check (Q1/Q2) wiring.
04 System test operation ends abnormally. Re-execute the test operation.
System mismatch Check if there are any other defective
Mismatched indoor unit models used (R-410A, indoor units and verify if the indoor unit
U9 01 R-407C, RA, Hydrobox, etc.). combination meets requirements.
Defective indoor unit
Defective indoor unit connection or Check if there are any other defective
03 mismatched models (R-410A, R-407C, RA, indoor units and verify if the indoor unit
Hydrobox, etc.). combination meets requirements.
Defective indoor unit connection or Check if there are any other defective
UA 18 mismatched models (R-410A, R-407C, RA, indoor units and verify if the indoor unit
Hydrobox, etc.). combination meets requirements.
31 Wrong combination of units (multi-unit system) Check the compatibility of unit types.
49 Wrong combination of units (multi-unit system) Check the compatibility of unit types.
Defective automatic addressing Check if the quantity of connected
(inconsistency) units is below the maximum number of
01 units that can be connected (through
UF monitor mode) or if initiation is
complete.
05 Stop valve closed or defective (During system Open the stop valve.
test operation)
Defective automatic addressing Check if the quantity of connected
(inconsistency) units is below the maximum number of
UH 01 units that can be connected (through
monitor mode) or if initiation is
complete.
External protection device abnormality Check if 24 VAC power has been
supplied to R and C terminals.
A0 01 Check if TB4 and TB5 terminals have
not been opened.
Check F1U fuse.
No display on the remote controller
Error in connection/communication among indoor unit remote controllers. Check if there is any
disconnection or loosening of connectors.
Status
Outdoor unit Test lamp H2P …. Blinks
Can also be set during operation described above.
Indoor unit If ON button is pushed during operation described above, the UH error indicator
blinks. (Returns to normal when automatic setting is complete.)
Status
Outdoor unit Test lamp H2P …. Blinks
Can also be set during operation described above.
Indoor unit If ON button is pushed during operation described above, the operation lamp
lights but the compressor does not operate. (Returns to normal when automatic
setting is complete.)
Status
Outdoor unit Test lamp H2P …. ON
Can also be set during operation described above.
Indoor unit If ON button is pushed during operation described above, the UH or U4 error
indicator blinks. (Returns to normal when automatic setting is complete.)
Part 6
Service Diagnosis
87 0.6 0.5 73
58 0.4 0.3 44
29 0.2 0.1 15
2. Symptom-based Troubleshooting
2.1 Indoor Unit Overall
Symptom Supposed Cause Countermeasure
1 The system does not start operation at all. Blowout of fuse(s) Turn OFF the power supply and
then replace the fuse(s).
Cutout of breaker(s) • If the knob of any breaker is in
its OFF position, turn ON the
power supply.
• If the knob of any circuit
breaker is in its tripped position,
do not turn ON the power
supply.
ON
Knob
Tripped
OFF
Circuit breaker
5 The menu does not display the eco-friendly display function. No defect.
Set the clock.
During cooling and dry operation, the louver automatically No defect.
6 switches from horizontal (P0) to one-level downward (P1). When relative ambient humidity is higher, automatic louver
control will be activated.
During heating operation, the use of an airflow block will not No defect.
7 cause other louvers to turn downward (P4). In heating operation, if an airflow block is set, then the air
outlet control outside the airflow block will be within the
range P0-P3.
8 When using airflow block, the airflow block will be routinely No defect.
lifted (become horizontal) during heating operation. Set louver to horizontal (P0) during thermostat OFF.
Although people are not present, the infrared presence sensor Check if there are any objects that generate temperature
detects human presence. change when moving.
For example:
· An electric heater with swing function
9
· Doors, curtains, blind switches
· Output of paper from a fax machine or a printer
· Turning on/off of incandescent lights
· Moving objects
Although people are present, the infrared presence sensor fails Check for the following conditions.
to determine their presence. · Lack of movement
10 · Facing away from the sensor
· Little skin exposed
· Slight movement in a place far from the sensor
Large difference between floor temperature and actual Check for the following conditions.
temperature · Sensor detection zone affected by solar radiation
· High or low temperature objects in the sensor detection
zone
11 · Large difference between floor temperature and
temperature of the living space
· Sensors installed near walls may be affected by wall
temperature.
Connect to the
connector
correctly before
action verification.
Screen
Operation lamp
Warning The system continues its The operation lamp (green) remains
operation. on. The message Warning: Push
Menu button will blink at the bottom of
the screen.
UP button
DOWN button
Unit number
MODE button
INSPECTION/TEST button
1. Press INSPECTION/TEST button to enter inspection mode. Then the figure 0 blinks on the unit
number display.
2. Press UP button or DOWN button and change the unit number until the receiver of the remote
controller starts to beep.
3 short beeps : Follow all steps below.
1 short beep : Follow steps 3 and 4. Continue the operation in step 4 until you hear a
continuous beep. This continuous beep indicates that the error code is confirmed.
Continuous beep : There is no abnormality.
3. Press MODE button. The left 0 (upper digit) indication of the error code blinks.
4. Press UP button or DOWN button to change the error code upper digit until the receiver of the
indoor unit starts to beep.
O0 A C E H F J L P U 9 8 7 6 5 4
"UP" button "DOWN" button
Continuous beep : Both upper and lower digits match. (Error code is confirmed.)
2 short beeps : The upper digit matches but the lower digit does not.
1 short beep : The upper digit does not match.
5. Press MODE button. The right 0 (lower digit) indication of the error code blinks.
6. Press UP button or DOWN button and change the error code lower digit until the receiver of the
indoor unit generates a continuous beep.
01 2 3 4 5 6 7 8 9 A H CJ E F
"UP" button "DOWN" button
Continuous beep : Both upper and lower digits match. (Error code is confirmed.)
2 short beeps : The upper digit matches but the lower digit does not.
1 short beep : The upper digit does not match.
7. Press MODE button to return to the normal mode. If you do not press any button for 1 minute,
the remote controller automatically returns to the normal mode.
If no button is pressed
for 1 minute, equipment
returns to normal mode.
3. Press MODE
button.
The upper digit
7. When MODE button is blinks.
pressed or no button is
pressed for 1 minute,
equipment returns to
normal mode.
If no button is pressed
for 1 minute, equipment
returns to normal mode.
Operation Reference
Error code Description
lamp Page
E1 l Outdoor main PCB abnormality 252
E3 l Activation of high pressure switch 253
E4 l Activation of low pressure sensor 255
E5 l Inverter compressor motor lock 257
E7 l Outdoor fan motor abnormality 259
E9 l Electronic expansion valve coil abnormality 261
F3 l Discharge pipe temperature abnormality 262
F6 l Refrigerant overcharged 263
H9 l Outdoor air thermistor abnormality 264
J3 l Discharge pipe thermistor abnormality 264
J5 l Suction pipe thermistor abnormality 264
J6 l Outdoor heat exchanger deicer thermistor abnormality 264
Outdoor Unit
J7 l Outdoor heat exchanger liquid pipe thermistor abnormality 264
J9 l Subcooling heat exchanger gas pipe thermistor abnormality 264
JA l High pressure sensor abnormality 265
JC l Low pressure sensor abnormality 266
L1 l PCB (for inverter compressor) abnormality 267
L4 l Radiation fin temperature rise abnormality 268
L5 l Inverter compressor instantaneous overcurrent 269
L8 l Inverter compressor overcurrent 270
L9 l Inverter compressor startup abnormality 271
LC l Transmission error (between microcomputers on the outdoor main PCB) 272
P1 l Inverter circuit capacitor high voltage 273
P4 k Radiation fin thermistor abnormality 274
U0 k Refrigerant shortage 275
U2 l Power supply insufficient or instantaneous abnormality 277
U3 l Check operation not executed 279
U4 l Transmission error between indoor units and outdoor units 280
U5 l Transmission error between remote controller and indoor unit 282
U8 l Transmission error between main and sub remote controllers 283
U9 l Transmission error between indoor and outdoor units in the same system 284
System
Improper combination of indoor and outdoor units, indoor units and remote
285
UA l controller
Incorrect electric heater capacity setting (FTQ-TA only) 287
UC k Address duplication of centralized controller 288
UE l Transmission error between centralized controller and indoor unit 289
UF l System not set 290
UH l System abnormality, refrigerant system address undefined 291
:In the case of error codes identified, system operation continues, however, be sure to check and
repair.
Note(s) ∗1. The system may not continue operation depending on the conditions.
Troubleshooting
Error code
Description of error Description of diagnosis
A0 - 01 External protection device abnormality Refer to page 217.
Fan motor locked A locked fan motor current has been detected.
A6 - 01
Turn the fan by hand to check for the connection of connectors.
Fan overcurrent error A fan motor overcurrent has been detected.
Check for the connection of the connector between the fan
A6 - 10 motor and the fan PCB. If the connection is normal, replace the
fan motor. If this still cannot solve the error, replace the fan
PCB.
Fan position detection error An error in the detection of position of the fan motor. Check for
the connection of the connector between the fan motor and the
A6 - 11
fan PCB. If the connection is normal, replace the fan motor. If
this still cannot solve the error, replace the fan PCB.
A6 - 20 Indoor fan motor status abnormality Refer to page 228.
A6 - 21 Low indoor airflow Refer to page 229.
A8 - 01 Power supply voltage error Check for the input voltage of the fan motor.
A9 - 01 Electronic expansion valve error There is an error in the electronic expansion valve coil or a
connector disconnected.
Refrigerant leakage detection error Refrigerant leaks even if the electronic expansion valve is
A9 - 02 closed.
Replace the electronic expansion valve.
Transmission error (between the self-cleaning Check for the connection of the harness connector between the
AH - 03 decoration panel and the indoor unit) panel PCB and the indoor unit PCB.
(when the self-cleaning decoration panel is
mounted)
Dust detection sensor error Check for the connections of the connector X12A on the panel
AH - 04 (when the self-cleaning decoration panel is PCB and the connectors X18A and X19A on the sensor PCB.
mounted)
Dust collection sign error Check for clogging with dust at the dust collection port as well
(when the self-cleaning decoration panel is as in the brush unit, S-shaped pipe, and dust box. Furthermore,
AH - 05
mounted) check for any stains of the light receiving and emitting parts of
the infrared unit.
Air filter rotation error Check for anything getting in the way of rotating the filter (e.g.
AH - 06 (when the self-cleaning decoration panel is the filter comes off or the drive gear is clogged with foreign
mounted) matter).
Damper rotation error The damper does not rotate normally. Check for any foreign
AH - 07 (when the self-cleaning decoration panel is matter around the damper and for the operation of the gear and
mounted) limit switch.
Filter self-cleaning operation error The unit has not yet completed the filter self-cleaning operation
AH - 08 (when the self-cleaning decoration panel is even after the lapse of specified period of time. Check for any
mounted) external noise, etc.
Filter self-cleaning operation start disabled error The unit has been put into a state in which the filter
AH - 09 (when the self-cleaning decoration panel is self-cleaning operation is disabled. Check the unit for the
mounted) operating conditions.
AJ - 01 Capacity setting error There is an error in the capacity setting of the indoor unit PCB.
Electronic expansion valve setting error There is a fault in the setting of the gear type electronic
AJ - 02
expansion valve/direct acting type electronic expansion valve.
Transmission abnormality between indoor unit Check for the conditions of transmission between the indoor
C1 - 01
PCB and fan PCB unit PCB and the fan PCB.
C1 - 07 Blower motor communication error Refer to page 240.
Defective combination of indoor unit PCB and the A combination of indoor unit PCB and the fan PCB is defective.
fan PCB Check whether the capacity setting adaptor is correct and the
C6 - 01 type of the fan PCB is correct.
Blower motor HP mismatch Refer to page 243.
Indoor blower does not have required Refer to page 244.
C6 - 02
parameters to function
Troubleshooting
Error code
Description of error Description of diagnosis
U4 - 01 Indoor-outdoor transmission error Refer to the U4 flowchart.
Refrigerant type error The type of refrigerant used for the indoor unit is different from
UA - 13
that used for the outdoor unit.
Not applicable for self-cleaning decoration panel An outdoor unit is not applicable for the self-cleaning decoration
UA - 15 [when the self-cleaning decoration panel panel is connected.
is mounted]
UA - 17 Incorrect electric heater capacity setting Refer to page 287.
Press the SET (BS2) button once to Stall prevention (Defective start up)
display "master or slave 1 or slave 2" Abnormal wave form in startup
and "error location". Out-of-step
Transmission error (Between microcomputers on the outdoor main PCB) LC
k: ON h: OFF l: Blink
Confirmation of Error 1 Confirmation of Error 2 Confirmation of Error 3 Confirmation of Error 4
Error Code
H1P H2P H3P H4P H5P H6P H7P H1P H2P H3P H4P H5P H6P H7P H1P H2P H3P H4P H5P H6P H7P H1P H2P H3P H4P H5P H6P H7P
E1 l l h h h l l l h k h h h l l k h h h h h l k k h h l l
E3 l h k h h l l l k h h h h h l k k h h
E4 l h k h l h h l k h h h h h l k k h h
E5 l h k h l h l l k h h h h h l k k h h
E7 l h k h l l l l k h h h h h l k k h l
1
l k h h h h l l k k h l
E9 l h k l h h l l k h h h h h l k k h h
l k k l h
F3 l l h h l h l l h k h h l l l k h h h h h l k k h h
1
F6 l h k h l l h l k h h h h h l k k h h l l
H9 l l h h l h h l h k l h h l l k h h h h h l k k h h
1
J3 l l h h l l h l h k h h l l l k h h h h h l k k h h
J5 l h k h l h l l k h h h h h l k k h h
l k k h l
J6 l h k h l l h l k h h h h h l k k h h
1
J7 l h k h l l l l k h h h h h l k k h h
J9 l h k l h h l l k h h h h h l k k h h
JA l h k l h l h l k h h h h h l k k h h
JC l h k l l h h l k h h h h h l k k h h
L1 l l h h l l l l h k h h h l l k h h h h h l k k h h h h
l k k h h h l
l k k h h l h
l k k h h l l
l k k h l h h
l k k h l l l
l k k h l h l
l k k l h h h
L4 l h k h l h h l k h h h h h l k k h h
L5 l h k h l h l l k h h h h h l k k h h
L8 l h k l h h h l k h h h h h l k k h h
L9 l h k l h h l l k h h h h h l k k h h
LC l h k l l h h l k h h h h h l k k h l
Monitor mode
Error Description Error Code
To enter the monitor mode, press
Inverter circuit capacitor high voltage Imbalance of inverter power supply P1
the MODE (BS1) button when in voltage
“Setting mode 1”. Defective temperature sensor of Defective thermistor of inverter fin P4
inverter radiation fin
Refrigerant shortage Refrigerant shortage alarm U0
Liquid pipe temperature abnormality
Abnormal power supply voltage Insufficient Inverter voltage U2
Open phase in inverter (Phase T)
Selection of setting item
Error due to SP-PAM overvoltage
Press the SET (BS2) button and set Error due to P-N short circuit
the LED display to a setting item.
No implementation of test-run U3
Transmission error between indoor I/O transmission error U4
and outdoor unit
Indoor unit system error
Transmission error of other system Indoor unit system abnormal in other U9
system or other indoor unit system
abnormal in own system
Confirmation of error 1
Erroneous field setting System transmission error UA
Press the RETURN (BS3) button Overconnection error of indoor units
once to display "First digit" of error Error of field setting
code.
Refrigerant abnormal
Connection error (BP unit)
Conflict in wiring and piping, no setting Conflict in wiring and piping UF
for system
Defective system Wiring error (Auto-address error) UH
Confirmation of error 2
Press the SET (BS2) button once to Detailed
display "Second digit" of error code. description
on next
page.
Confirmation of error 3
Press the SET (BS2) button once to
display "error location".
Confirmation of error 4
Press the SET (BS2) button once to
display "master or slave 1 or slave 2"
and "error location".
k: ON h: OFF l: Blink
Error Confirmation of Error 1 Confirmation of Error 2 Confirmation of Error 3 Confirmation of Error 4
Code H1P H2P H3P H4P H5P H6P H7P H1P H2P H3P H4P H5P H6P H7P H1P H2P H3P H4P H5P H6P H7P H1P H2P H3P H4P H5P H6P H7P
P1 l l h l h h h l h k h h h l l k h h h h h l k k h h
1
P4 l h k h l h h l k h h h h h l k k h h
U0 l l h l h h l l h k h h h h l k h h h h h l k k h h l l
l k k h l h h
U2 l h k h h l h l k h h h h h l k k h h h h
k k h l h h
l k k h h l h
l k k h h h l
U3 l h k h h l l l k h h h h h l k k h h l l
U4 l h k h l h h l k h h h h h l k k h h l l
l k k h l l l
U9 l h k l h h l l k h h h h h l k k h h l l
UA l h k l h l h l k h h h h h l k k h h l l
l k h h h h h l k k h l l l
l k h h h h h l k k l h l l
l k h h h h l l k k h h l l
l k h h h l h l k k h l l l
UF l h k l l l l l k h h h h h l k k h h l l
UH l h k l h l l l k h h h h h l k k h h l l
Method of Error Detect open or short circuit between external input terminals in indoor unit.
Detection
Error Decision When an open circuit occurs between external input terminals with the remote controller set for
Conditions external ON/OFF terminal.
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
External
protection
device is connected to YES
terminals T1 and T2 of the Activation of external protection
indoor unit terminal device.
block.
NO
ON/OFF
input from
outside (mode No.
12, first code No. 1) has
YES Change the second code No. to
been set to external
protection device input 01 or 02.
(second code No.
03) by remote
controller.
NO
Method of Error Detect open or short circuit between external input terminals in indoor unit.
Detection
Error Decision When an open circuit occurs between external input terminals.
Conditions
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
External
protection device The external
is connected to TB4 and YES protection device is YES
Activation of external protection
TB5 of the indoor unit opened. device.
terminal.
NO NO
NO
24 VAC
power is supplied to YES
TH2 and TR2 terminals. Replace the indoor unit PCB.
NO
Confirm that wiring follows
the wiring diagram and then
supply power to each
terminal.
Error Decision When data cannot be correctly received from the EEPROM
Conditions EEPROM: Type of nonvolatile memory. Maintains memory contents even when the power supply is
turned OFF.
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Error Decision When the float switch goes OFF when conditions for rise of water level are not met
Conditions
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Is the
Is the drain pump NO short circuit NO
mechanism connected? connector connected to the Short circuit connector
indoor unit PCB? connection
(
1)
YES YES
Check the
continuity of short NO
circuit connector. Is there Replace the short circuit
continuity? connector.
YES
Replace the indoor unit main
PCB (A1P).
Is a drain
pump connected to the NO
Connect the drain pump.
indoor unit PCB?
YES
NO NO
Is the float
switch connected to the NO Connect the float switch (S1L).
indoor unit PCB? Check if drain water is being
(
1) drained, and if the drain pipe is
YES not clogged.
YES
Replace the indoor unit main PCB
(A1P).
Drain
pump voltage is in YES
accordance to the Replace the drain pump.
criteria. (
3)
NO
Replace the indoor unit main
PCB (A1P).
Note(s)
∗1: Float switch (S1L) / ∗2: Drain pump (M1P) ∗3: Drain pump (M1P)
Model
short circuit connector connector voltage
FCQ-TA X15A X10A 13 VDC
FBQ-P X15A X25A 220-240 VAC
Note: If a PCB that does not have X15A connector detects A3 error code, the PCB is defective.
Method of Error Abnormal fan revolutions are detected by signal output from the fan motor.
Detection
Supposed Broken wires in, short circuit of, or disconnection of connectors from the fan motor harness
Causes Defective fan motor (Broken wires or defective insulation)
Abnormal signal output from the fan motor (defective circuit)
Defective indoor unit main PCB
Instantaneous disturbance in the power supply voltage
Fan motor lock (Due to motor or external causes)
The fan does not rotate due to foreign matter blocking the fan.
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Are there
any foreign matter YES
Remove the foreign matter.
around the fan?
NO
Is the
connector properly NO
connected to the indoor Properly connect the connector.
unit main PCB?
(
1)
YES
By
disconnecting the NO
connector, the fan can be Replace the fan motor.
lightly rotated by
hand.
YES
CHECK 16
Disconnect the connector
from the fan motor, and then
make measurement of
resistance between pins.
Is the
resistance between NO
the pins less than the Replace the indoor unit main
judgment criteria? PCB (A1P).
YES
Replace the fan motor and the
indoor unit main PCB (A1P).
Method of Error This error is detected if there is no revolution detection signal output from the fan motor.
Detection
Error Decision When no revolutions can be detected even at the maximum output voltage to the fan
Conditions
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Is the
X4A NO
connector securely Properly connect the connectors.
connected?
(At this time, check for any
defective connector contact or
YES broken wires.)
Is the
power of 12
VDC supplied
between the Pins 1
and 3 when the X4A is YES
CHECK 16
disconnected Check the indoor fan motor and
and the power
the wiring circuits of the fan
supply turns
ON? motor.
NO
Method of Error Error from the current flow on the fan PCB
Detection Error from the rotation speed of the fan motor in operation
Error from the position signal of the fan motor
Error from the current flow on the fan PCB when the fan motor starting operation
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
There is a YES
foreign matter around Remove the foreign matter.
the fan.
NO
The fan
motor connectors (X1A and YES
X2A) of the fan PCB (A2P) Connect the connector
are disconnected. properly.
NO
The connectors
between the indoor unit YES
PCB (A1P) and the fan Connect the connector
PCB (A2P) are properly.
disconnected.
NO
YES
The fan
can be moved lightly
by hand after the fan motor NO
connector of the fan PCB Replace the indoor fan
(A2P) is removed. motor.
YES
The
resistance between
the power wire terminals of YES
the fan motor and motor frame Replace the indoor fan
(metal part) is 1 M: or motor.
below.
NO
CHECK 16
Remove the power wire
connector from the fan motor
and measure the resistance
between U and V, V and W, and
W and U phases.
NO
CHECK 16
Remove the signal connector
from the fan motor and check
the resistance.
NO
The HAP
lamp of the indoor
unit PCB (A1P) blinks and the YES
Replace the fan PCB (A2P).
HAP lamp of the fan PCB
(A2P) is off.
NO
Replace the indoor fan
motor.
Outline Error is issued if the indoor unit determines that the indoor fan motor cannot rotate.
Outline The indoor unit periodically receives control status information from the fan motor.
Error is issued when the information shows abnormality.
Error Decision If the information shows Power Limit or Temp Limit status, it will be deemed a MOTOR LIMIT
Conditions abnormal operation. (The system can keep operating.)
If the information shows Motor Lost Control or Current Trip status, it will be deemed a MOTOR
TRIP abnormal operation. (The system stops operating.)
Error Reset If the indoor unit stops receiving abnormal information, the error will be cleared.
Conditions
Outline Error is issued if the indoor unit determines that the indoor fan motor rotation is insufficient,
regardless of the rotation command from indoor unit.
Method of Error Utilizes ON/OFF of the limit switch when the motor turns.
Detection
Error Decision When ON/OFF of the micro-switch for positioning cannot be reversed even though the swing flap
Conditions motor is energized for a specified amount of time (about 30 seconds).
∗ Error code is displayed but the system operates continuously.
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Is the
connector (
1) NO Connect correctly.
correctly connected?
YES
Is
the limit
switch's connector NO Connect correctly.
(
2) correctly
connected?
YES
YES
Method of Error Error is detected by checking the input voltage of the fan motor.
Detection
Error Decision When the input voltage of fan motor is 150 V or less, or 386 V or more.
Conditions
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Check the condition of the power supply.
(1) Check if power supply voltage is 208-230 V ± 10%.
(2) Check if there is power open phase or defective wiring.
(3) Check if power supply voltage side unbalance is within 6 V.
There are
problems on the YES
condition of power supply Correct any fault.
described
above.
NO
A8
Reoccurrence of YES
Check and correct each wiring.
error.
NO
Outline The indoor unit periodically receives control status information from the fan motor.
Error is issued when the information shows abnormality.
Error Decision If the information shows Over/Under Voltage status, it will be deemed a MOTOR VOLTS abnormal
Conditions operation.
Corrective Verify line voltage to indoor blower motor is within the range specified on the ID blower rating
Actions plate.
Check power to indoor blower motor.
Check wiring.
Replace motor.
Method of Error Electronic expansion valve coil conditions are checked via microcomputer.
Detection The electronic expansion valve main body is checked for dust clogging via microcomputer.
Error Decision Pin input for electronic expansion valve coil is abnormal when initializing microcomputer.
Conditions Either of the following conditions is seen/caused/occurs while the unit stops operation.
R1T – R2T > 8°C (14.4°F)
R2T shows fixed degrees or below.
R1T: temperature of suction air
R2T: temperature of liquid pipe of heat exchanger.
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
NO
Power is supplied. Replace the electronic expansion
valve main body.
YES
Electronic
expansion valve is NO
connected to X7A Shut the power supply OFF after
of indoor unit connection and then restart.
PCB.
YES
Check
of electronic
expansion valve coil NO
Replace the electronic expansion
indicates normal.
CHECK 18 valve coil.
YES
NO
When restarting the operation after
shutting the power supply OFF
does not work, replace the indoor
unit main PCB (A1P).
Method of Error Water leakage is detected based on float switch ON/OFF operation while the compressor is not in
Detection operation.
Error Decision When The float switch changes from ON to OFF while the compressor is not in operation.
Conditions ∗Error code is displayed but the system operates continuously.
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Is the drain
NO
pump kit Check the connector X15A.
connected ?
YES
Is the
NO
drain pump Check the drain pump piping.
normal ?
YES
Is the
quantity of
condensed water after YES
Check the drain water discharge
the drain pump is
stopped too system.
much ? Check if drain-up height and
NO horizontal pipe length exceed
specifications.
Does
drain water flow
backwards while YES
The trap of the drain water
drain pump is discharge system is not installed
stopped ?
correctly.
NO
Replace the indoor unit control
PCB(A1P).
Error Decision The capacity code is not saved to the PCB, and the capacity setting adaptor is not connected.
Conditions A capacity that does not exist for that unit is set.
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
The NO
indoor unit PCB was replaced Replace the indoor unit control
with a spare PCB. PCB (A1P).
YES
The
capacity setting NO
adaptor was installed when Install a capacity setting
replacing the PCB. adaptor.
Method of Error Transmission conditions between the indoor unit main PCB (A1P) and fan PCB (A2P) are checked
Detection via microcomputer.
Error Decision Normal transmission is not carried out for a certain duration.
Conditions
Supposed Defective connection of the connector between indoor unit main PCB (A1P) and fan PCB (A2P)
Causes Defective indoor unit main PCB (A1P)
Defective fan PCB (A2P)
External factor, such as instantaneous power failure
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Is the
connector between
indoor unit PCB (A1P) and fan NO Connect the connector accurately.
PCB (A2P) accurately
connected? (
1)
YES
Confirm the condition of
transmission on indoor unit
PCB using field setting mode.
(
2)
Under
above field setting mode, NO Replace the indoor unit control
second code PCB (A1P).
No. is 01.
YES
Connect the connector X70A
and turn ON the power again.
C1
YES Replace the fan PCB (A2P).
Reoccurrence
of error.
NO
Note(s)
∗1. Pull out and insert the connector once and check it is absolutely connected.
∗2. Method to check transmission part of indoor unit main PCB.
(1) Turn OFF the power and remove the connector X70A of indoor unit main PCB
(A1P).
(2) Short circuit X70A.
(3) After turning ON the power, check below numbers under field setting from
remote controller.
(Confirmation: Second code No. at the condition of first code No. 21 on mode No.
41)
Outline Error is issued if transmission abnormalities occur between indoor unit and fan motor.
Error Decision If the response message from the fan motor is an abnormal message, and determined as such by
Conditions the indoor unit, the indoor unit will execute a retry.
If everything fails for 5 seconds, it is deemed to be a transmission abnormality.
Error Reset If the indoor unit receives even a single normal response message from the fan motor, the error will
Conditions be cleared.
Method of Error The error is determined by the temperature detected by the thermistor.
Detection
Error Decision The thermistor becomes disconnected or shorted while the unit is running.
Conditions
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
CHECK 11 NO
Normal? Replace the thermistor (
1).
YES
Replace the indoor unit main
PCB (A1P).
Method of Error Transmission conditions with fan PCB (A2P) are checked using the indoor unit PCB (A1P).
Detection
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Does
the fan PCB part NO
No. match that of the Replace it with correct fan PCB
spare parts list? (A2P).
YES
Was the
indoor unit PCB
NO After establishing transmission for
(A1P) replaced
with a spare indoor and outdoor, diagnose the
PCB? operation again.
YES
Was the
correct capacity
setting adaptor installed NO Install the correct capacity setting
when replacing it with adaptor.
a spare PCB?
YES
After establishing transmission for
indoor and outdoor, diagnose the
operation again.
Outline Error is issued if the manufacturer ID and output of the connected fan motor do not match those
recognized by the indoor unit.
Error Decision Gathers information on the manufacturer ID and output of the fan motor when initializing the fan
Conditions motor.
If those figures are not the values recognized by the indoor unit, it will be deemed abnormal
operation.
If deemed abnormal operation, it will keep retrying until the figures match.
Error Reset If the manufacturer ID and output match, the error will be cleared.
Conditions
Outline Indoor units perform required settings for control on the fan motor, but if the minimum required
settings are not made then information indicating as such will be included among the periodic
control status information.
Error is issued when the information shows abnormality.
Error Decision If the parameter information shows abnormality, it will be deemed abnormal operation.
Conditions At that point, parameter settings when initializing the fan motor will be implemented from the
beginning.
Error Reset If the parameter information is normal, the error will be cleared.
Conditions
Error Decision When the remote sensor becomes disconnected or shorted while the unit is running.
Conditions
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
YES YES
Replace the indoor unit PCB.
Connector NO
is connected to the Connect the sensor and turn ON
indoor unit PCB again.
(
1).
YES
Resistance
is normal when
measured after
disconnecting the sensor NO
Replace the sensor (R1T).
from the indoor unit
PCB.
CHECK 11
YES
Replace the indoor unit PCB.
Method of Error The contents of a failure vary with the detailed error code. Check the code and proceed with the
Detection flowchart.
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Error code
See diagnosis procedure 1.
CE-01
Error code
See diagnosis procedure 2.
CE-02
Error code
See diagnosis procedure 3.
CE-03
Error code
See diagnosis procedure 4.
CE-04
Troubleshooting
Diagnosis procedure 1
Infrared presence sensor
error (Error code CE-01)
Is the
connection
of the connector
on infrared presence NO
sensor PCB (A4P) and Connect the connector correctly.
the connector
X2A on A2P
normal?
YES
Is the
connection of the NO
Connect the connector correctly.
sensor connector
normal?
YES
Displays
15 by the above NO
Normal.
verification method.
YES
Displays CE-01
again or 15 for NO
Normal.
sensor and
address data.
YES
Replace the sensor.
Troubleshooting
Diagnosis procedure 2
Infrared floor sensor error
(Error code CE-02)
Is the
connection
of the connector
on infrared floor NO
sensor PCB (A3P) and Connect the connector correctly.
the connector
X2A on A2P
normal?
YES
Is the
connection of the NO
Connect the connector correctly.
sensor connector
normal?
YES
Displays
"--" by the above NO
Normal.
verification method.
YES
Displays CE-02
again or "--" for NO
Normal.
sensor and
address data.
YES
Replace the sensor.
Troubleshooting
Diagnosis procedure 3
Infrared floor sensor error
(Error code CE-03)
Is the
connection
of the connector
on infrared floor NO
sensor PCB (A3P) and Connect the connector correctly.
the connector
X2A on A2P
normal?
YES
Is the
connection of the NO
Connect the connector correctly.
sensor connector
normal?
YES
Displays
"--" by the above NO
Normal.
verification method.
YES
Displays
CE-03 again or "--" NO
for sensor and address Normal.
data.
YES
Replace the sensor.
Troubleshooting
Diagnosis procedure 4
Infrared floor sensor error
(Error code CE-04)
Is the
connection
of the connector
on infrared floor NO
sensor PCB (A3P) and Connect the connector correctly.
the connector
X2A on A2P
normal?
YES
Is the
connection of the NO
Connect the connector correctly.
sensor connector
normal?
YES
Displays
"--" by the above NO
Normal.
verification
method.
YES
Displays
CE-04 again or "--" NO
for sensor and address Normal.
data.
YES
Replace the sensor.
Method of Error Error detection is carried out by the temperature detected by remote controller thermistor.
Detection
Error Decision When the remote controller thermistor becomes disconnected or shorted while the unit is running.
Conditions ∗ Error code is displayed but the system operates continuously.
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Is CJ NO
displayed on the remote External factor other than
controller? equipment error.
(for example, noise etc.)
YES
Is the field NO
setting 10(20)-2 Correct the field setting.
correct?
YES
Is a
remote controller NO
with group control Replace the remote
being used? controller.
YES
Is the field NO
setting 10(20)-6 set to Set 10(20)-6 to 02.
02?
YES
Replace the remote
controller.
Note(s)
∗1. How to delete the history of error codes.
Press the ON/OFF button for 4 seconds and more while the error code is
displayed.
Method of Error Abnormality is detected under the communication conditions in the hardware section between the
Detection indoor unit and outdoor unit.
Error Decision When the communication conditions in the hardware section between the indoor unit and the
Conditions outdoor unit are not normal.
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
YES
Return to normal? External factor other than
error (for example, noise
etc.).
NO
Check if
inside/
outside relay wires of YES
Connect the inside/outside
outdoor main PCB are relay wires correctly.
disconnected.
NO
Method of Error Abnormality is detected when the contact of the high pressure switch opens.
Detection Use the protection device circuit to test high pressure switch conduction.
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Check for the points shown below.
(1) Is the stop valve open?
(2) Is the high pressure switch connector properly
connected to the main PCB?
(3) Does the high pressure switch have continuity?
Is the
high pressure
Does the abnormal YES NO
switch operating value Replace the high pressure switch.
stop E3 recur? normal (4.0 MPa
(580 psi))?
NO YES
CHECK 12
Compare the voltage
measurement of the
connector of the pressure sensor NO
(∗1) with the measurement of the Replace the high pressure sensor.
pressure gauge. Are the
characteristics of the high (
1) Use the table on CHECK 12 to convert
pressure sensor the voltage measurement into pressure
normal? measurement.
YES
Service Checker CHECK 12
Connect the service checker, and then compare the high pressure value
measured by the service checker with the voltage measurement of the
connector of the pressure sensor (∗1)
Are both NO
pressure values Replace the outdoor unit
the same? main PCB (A1P).
YES
-The high pressure sensor is normal, and outdoor unit main PCB is also normal.
-The high pressure has really become high.
Method of Error Abnormality is detected by the pressure value with the low pressure sensor.
Detection Use the outdoor main PCB to determine the low pressure sensor pressure test value.
Error Decision Error is generated when the low pressure drops below a specific pressure level.
Conditions Low pressure drops after compressor activation.
Operating pressure: 0.07 MPa (10.2 psi)
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Is the stop NO
Open the stop valve.
valve open?
YES
(1)Mount a pressure gauge on the low pressure
service port.
(2)Reset the operation using the remote
controller, and then restart the operation.
CHECK 12
Compare the voltage
measurement of the connector
of the pressure sensor (
1) with the NO
measurement of the pressure Replace the low pressure sensor
gauge. Are the characteristics (S1NPL).
of the low pressure
sensor normal?
(
1) Use the table on CHECK 12 to convert
the voltage measurement into pressure
measurement.
YES
Service Checker CHECK 12
Connect the service checker, and then compare the low pressure value
measured by the service checker with the voltage measurement of the
connector of the pressure sensor (
1)
Are both NO
pressure values the Replace the outdoor unit main
same? PCB (A1P).
YES
- The low pressure sensor is normal, and outdoor unit main PCB is also normal.
- The low pressure has really become low.
Method of Error PCB takes the position signal from UVW line connected between the inverter and compressor, and
Detection the error is detected when any abnormality is observed in the phase-current waveform.
Error Decision This error will be output when the inverter compressor motor does not start up even in forced
Conditions startup mode.
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
NO
Is the stop valve open? Onsite causes.
Open the stop valve.
Power OFF YES
Check the compressor cable
for disconnection and flaws.
YES U
YES
Disconnect the cable from the
compressor, and then check
the compressor for the
insulation resistance.
The
insulation resistance is YES
Replace the compressor.
low (i.e., not more than
100 k:.)
NO
Power OFF
Check the compressor motor
coil for any broken wire.
NO
Restart the
compressor, and then NO
check whether or not End of work
the error recurs. Defective pressure
equalization or else
may have occurred.
Power ON YES Check the refrigerant
system.
Has the
compressor started YES
up at high differential pressure Defective pressure
(not less than 0.5 MPa equalization:
(72.5 psi))? Check the refrigerant
system.
NO
CHECK 4
Is the power NO
Power OFF Replace the outdoor
transistor normal? main PCB (A1P).
YES
YES
Replace the compressor.
(
No PCB error.
Reinstall the PCB.)
Method of Error The fan motor circuit error is detected based on the rotation frequency detected by Hall IC during
Detection the fan motor operation.
Error Decision In the condition of fan motor rotation, the number of rotation is below the fixed number for more
Conditions than 6 seconds. (System down is caused by 4 times of detection.)
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Is the
voltage between L1
and N of power terminal board NO
Calibrate the power voltage.
X1M within the power supply If L1 and N phases are
voltage ±10%?
disconnected, replace the
power distribution box.
YES
NO
NO
Do the fan
blades spin smoothly NO YES
by hand after disconnecting Is fuse F6U blown? Replace the fuse.
the fan motor
connector?
NO
YES Replace the fan motor.
CHECK 16
Check the fan motor connector.
Is pin-to-pin
resistance greater than NO YES
Is fuse F6U blown? Replace the fuse.
the threshold value?
YES NO
Replace the fan motor.
Replace the outdoor main PCB
(A1P).
Error Decision No current is detected in the common (COM [+]) when power supply is ON.
Conditions
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
YES
Return to normal? External factor other than error
(for example, noise etc.).
NO
The connector of
outdoor main PCB (A1P) NO
for electronic expansion Ensure correct connection.
valve is connected.
YES
The
resistance of
electronic expansion NO
valve coil is normal. Replace the electronic
CHECK 18 expansion valve coil.
YES
Replace the outdoor main
PCB (A1P).
Method of Error Abnormality is detected according to the temperature detected by the discharge pipe thermistor.
Detection
Error Decision The discharge pipe temperature rises to an abnormally high level.
Conditions The discharge pipe temperature rises suddenly.
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
NO
Are the
discharge pipe thermistor NO
properties normal? Replace the discharge
CHECK 11 pipe thermistor (R2T).
YES
Method of Error Excessive charging of refrigerant is detected by using the outdoor air temperature, heat exchanger
Detection deicer temperature and liquid pipe temperature during a check operation.
Error Decision During a check operation, the amount of refrigerant will be calculated based on the outdoor
Conditions temperature, the heat exchanger deicer temperature, and the liquid pipe temperature. If the
calculated amount exceeds the normal amount by 30%, too much refrigerant has been added.
(Adding only slightly more than the normal amount of refrigerant may also cause F6 to be
displayed)
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
YES
Remove the outdoor air
temperature thermistor, heat
exchanger deicer thermistor and
the liquid pipe thermistor from the
outdoor unit PCB and measure
resistance with a multimeter.
Is the characteristic
of the above NO
Replace the thermistor.
thermistor normal?
CHECK 11
YES
Rectify the overcharge of the
refrigerant.
Method of Error Error is detected from the temperature detected by the thermistor (∗1).
Detection
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Connector is NO
connected to outdoor Connect the connector and turn on
unit PCB. again.
YES
Resistance
is normal when
measured after NO
disconnecting the thermistor Replace the defective thermistor.
from the outdoor main
PCB. CHECK 11
YES
Replace the outdoor main PCB
(A1P).
Method of Error Error is detected from the pressure detected by the high pressure sensor.
Detection
Error Decision The high pressure sensor is short circuit or open circuit.
Conditions Pressure range: 0-4.3 MPa (0-624 psi)
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Does the
high-pressure
sensor connect to the NO
corresponding connector of Connect to the high-pressure
the outdoor main sensor and then reconnect to the
PCB (A1P)? power.
YES
CHECK 12
Are the characteristics of the high
pressure sensor normal? (Make a NO
Replace the high pressure sensor
comparison between the voltage (S1NPH).
characteristics and the
gauge pressure.)
YES
CHECK 12
Is the PCB pressure detection NO
normal? (Make a comparison between Replace the outdoor main PCB
the checker pressure data and (A1P).
the voltage
characteristics.)
YES
Reset the operation, and then
restart the outdoor unit.
Are the
characteristics of the NO
high pressure sensor Replace the high pressure sensor
normal? (S1NPH).
YES
Replace the outdoor main PCB
(A1P).
Method of Error Error is detected from pressure detected by low pressure sensor.
Detection
Error Decision The low pressure sensor is short circuit or open circuit.
Conditions Pressure range: 0-1.7 MPa (0-247 psi)
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Does the
low pressure
sensor connect to the NO
designated connector of the Connect the low pressure sensor
outdoor main PCB (S1NPL) correctly and then restart
(A1P)? operation.
YES
CHECK 12
Are the characteristics of
the low pressure sensor normal? NO
(Make a comparison between the Replace the low pressure sensor
voltage characteristics and the (S1NPL).
gauge pressure.)
YES
CHECK 12
Is the PCB pressure detection NO
normal? (Make a comparison Replace the outdoor main PCB
between the checker pressure (A1P).
data and the voltage
characteristics.)
YES
Reset the operation, and then
restart the outdoor unit.
Are the
characteristics of the NO
low pressure sensor Replace the low pressure sensor
normal? (S1NPL).
YES
Replace the outdoor main PCB
(A1P).
Method of Error Error is detected based on the current value during waveform output before starting
Detection compressor.
Error is detected based on the value from current sensor during synchronous operation when
starting the unit.
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Method of Error The radiation fin temperature is detected by the radiation fin thermistor.
Detection
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Does the
connector X111A of fin NO
thermistor connect to the Connect correctly.
outdoor unit PCB
correctly?
YES
NO
NO
Keep operating.
Method of Error Error is detected from current flowing in the power transistor.
Detection
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Insulation
resistance of YES
the compressor Replace the inverter
is 100 k: or compressor.
below.
NO
CHECK 4
Check if the power NO
Replace the outdoor main
transistor is PCB (A1P).
normal.
YES
Failure occurs NO
again after restarting the Continue the operation.
unit. Momentary power failure (
YES
(is possible.
Failure occurs NO
again after restarting the Continue the operation.
unit.
YES
Replace the compressor.
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Check if the NO
compressor lead wires are Replace the compressor
normal. lead wires.
YES
Insulation
resistance of the compressor YES
Replace the inverter
is 100 k: or below.
compressor.
NO
CHECK 4 NO
Check if the power transistor Replace the
is normal. outdoor main PCB
YES (A1P).
Error code L8 is NO
Continue the operation.
displayed again.
YES
Inspection of the
compressor.
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
When operation
starts, is the high and low NO
pressure difference greater than 0.2 MPa Nonconforming pressure
(29.0 psi)? balance. Check the
refrigerant system.
YES
Unbalanced
inverter output voltage
(±5 V is normal). After stabilizing NO
Replace the outdoor
the inverter, is the inverter main PCB (A1P).
output pressure
measurable?
YES
YES
Method of Error Transmission conditions between microcomputers on the outdoor main PCB are tested via
Detection microcomputer.
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Is the
outdoor main PCB YES Replace the outdoor
damaged? main PCB.
NO
Inverter
compressor insulation YES Replace the inverter
resistance is less than compressor.
100 kΩ.
NO
Fan motor
insulation resistance is less YES
Replace the fan motor.
than 1 MΩ.
NO
Normal monitoring NO
light (green) of outdoor main PCB No LC error. Check
(A1P) blinks. the error code again.
YES
Normal
monitoring light NO
(green) of main PCB Replace the outdoor
blinks. main PCB (A1P).
YES
Keep operating.
(Possibly because of
sudden power failure, etc. )
272 Part 6 Service Diagnosis
SiUS281811EA Troubleshooting by Error Codes
Method of Error The voltage waveform of the main circuit capacitor of the inverter is used to check for errors.
Detection
Error Decision The above-mentioned voltage waveform looks like the waveform of the power supply with a
Conditions missing phase
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Is three-phase power
NO
voltage within rated voltage Calibrate the power voltage.
±10%?
YES
Is the
NO
unbalanced phasic voltage Calibrate the power voltage.
within ±10%?
YES
Method of Error Resistance of the following thermistor is detected when the compressor is not operating.
Detection (1) Radiation fin thermistor
(2) PCB circuit thermistor
Error Decision When the resistance value of thermistor becomes a value equivalent to open circuited or short
Conditions circuited status
∗ Error is not decided while the unit operation is continued.
P4 will be displayed by pressing the inspection button.
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Is the thermistor NO
resistance value normal? Replace the outdoor
main PCB (A1P).
YES
The
compressor's insulation YES
resistance is less than Replace the
100 k:. compressor (M1C).
NO
NO
Method of Error Refrigerant shortage check is conducted based on the discharge pipe thermistor temperature and
Detection the low-pressure saturated temperature.
Error Decision Microcomputer is used to determine and check for system refrigerant shortage.
Conditions ∗The unit can keep operating but there is an unconfirmed error.
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Is the low
YES pressure less or equal to 0.25 MPa YES
Is it cooling? Short of refrigerant, closed stop
(36.3 psi)? valve, or blocked cooling
system. Check the refrigerant
NO NO system.
CHECK 12
Is the voltage between
X18A pins (2) and (3) of outdoor YES
main PCB (A1P) less or equal to 1.0 Replace the outdoor main
VDC? (Low pressure sensor PCB (A1P).
output voltage)
NO
Is the Replace the low pressure
temperature sensor (S1NPL).
difference between the suction YES
pipe and the outdoor heat Short of refrigerant or blocked
exchanger greater than cooling system. Check the
20°C (68°F)? refrigerant system.
NO
CHECK 11
Is the resistance
measured from suction pipe NO
Replace the suction pipe
thermistor disconnected from the
thermistor.
outdoor unit PCB
normal?
YES
Method of Error The main circuit capacitor voltage of the inverter and the power supply voltage is checked.
Detection
Error Decision The main circuit capacitor of the tested inverter has abnormal voltage or the power supply voltage
Conditions is abnormal.
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Is the
power supply
voltage between L1 and L2, NO
L2 and L3, and L1 and L3 within Calibrate the power voltage.
208 V –10% to 230 V If L2 and Phase N are disconnected,
replace the distribution box.
+10%?
YES
YES
Is the power transistor failing? Replace the outdoor main PCB (A1P).
Check the PCB condition.
In case of a serious failure,
NO compressor failure may lead to PCB
failure. Therefore, failure would recur
when replacing the PCB. To avoid
this situation, recheck whether the
compressor is grounded or whether
the wire is broken. Moreover, check
the compressor after replacing the
PCB.
CHECK 3 NO
Is the resistance greater than Replace the fan motor.
the standard?
YES
Is the
measured voltage greater or equal YES
Monitor voltage.
to 220-240 VDC? (Instantaneous voltage drop)
NO
Error Decision Error is decided when the unit starts operation without check operation.
Conditions
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Method of Error Microcomputer checks if transmission between indoor and outdoor units is normal.
Detection
Error Decision When transmission is not carried out normally for a certain amount of time
Conditions
Supposed Indoor to outdoor transmission wiring F1, F2 disconnection, short circuit or wrong wiring
Causes Outdoor unit power supply is OFF
System address does not match
Defective indoor unit PCB
Defective outdoor main PCB
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Has the
indoor or outdoor
unit PCB been
replaced, or has the YES
indoor-outdoor unit Press and hold the RESET
transmission wiring (BS5) button on the master
been modified? outdoor unit PCB for 5 seconds.
∗ The unit will not operate for
up to 12 minutes.
NO
YES
NO Operation ready
lamp (H2P) is
blinking.
YES
Lamp
does not go YES
off for 12 minutes or Press and hold the RESET
more. (BS5) button on the outdoor
unit PCB for 5 seconds.
NO
Is
indoor-outdoor unit NO
transmission wiring Fix the indoor-outdoor
normal? unit transmission wiring.
YES
Replace the outdoor main
PCB (A1P).
Method of Error In case of controlling with 2 remote controllers, check the system using microcomputer if signal
Detection transmission between indoor unit and remote controller (main and sub) is normal.
Error Decision Normal transmission does not continue for specified period.
Conditions
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Main/Sub
Control by 2 YES setting of both YES
remote controllers remote controllers is set Set one of the remote
to Main. controllers to Sub, turn OFF
the power supply temporarily,
NO then restart operation.
NO
Resets
All indoor unit normally when
PCB microcomputer NO NO
power supply is turned OFF Replace the indoor unit
normal monitors temporarily. PCB.
blinking
YES YES
The error could be produced by
Replace the remote controller noise. Check the surrounding
and restart operation. area and restart operation. (Ex.:
Heavy-duty wireless equipment,
etc.)
YES
Is operation normal? Normal.
NO
YES
Is operation normal? Normal.
NO
The error could be produced by
noise. Check the surrounding
area and restart operation.
Method of Error In case of controlling with 2 remote controllers, check the system using microcomputer if signal
Detection transmission between indoor unit and remote controller (main and sub) is normal.
Error Decision Normal transmission does not continue for specified period.
Conditions
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Main/Sub
setting of both remote NO
controllers is set to Sub. Turn the power OFF and
then restart. If an error
occurs, replace the remote
YES controller PCB.
Set Main/Sub setting of one
of the remote controllers to
Main; turn power supply
OFF once and then restart.
Method of Error Error signal for the other indoor units is detected within the system by outdoor unit PCB.
Detection
Error Decision The error decision is made on any other indoor unit within the system concerned.
Conditions
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
YES
U9 has been NO
displayed for 2 minutes Re-diagnose by display after
or more. passage of 2 minutes or more.
YES
The indoor unit PCB indicated by
the error code U9 is normal.
Check for the indoor unit of other
system, and then conduct
troubleshooting by diagnosis
according to the Error Code
Flowchart.
Method of Error A difference occurs in data by the type of refrigerant between indoor and outdoor units.
Detection The number of indoor units is out of the allowable range.
Error Decision The error decision is made as soon as either of the abnormalities aforementioned is detected.
Conditions
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
YES
NO
Is any fault detected? Normal
YES
YES
Replace the outdoor main PCB
(A1P).
∗ The number of indoor units that may be connected to an individual outdoor unit system is
determined by the model of the outdoor unit.
Outline After attaching optional electric heater, if the electric heater capacity setting (11 (21)-5) is made
mistakenly for heaters not featured in the lineup, heating via unintended levels of airflow will be
prevented.
However, the electric heater will be operable for convenience.
Error Decision Checks when the capacity setting (11 (21)-5) of the electric heater has been set to a non-applicable
Conditions value.
Operation After The error code UA-17 is displayed on the remote controller.
Error Codes Indoor units can operate continuously.
Decided Incorrect setting is kept.
Even if the ON condition for electric heater 2 is established, only electric heater 1 will be set to
ON.
(Electric heater 1 set to ON, electric heater 2 set to OFF)
(In order to deliver in terms of user-friendliness and safety, the electric heater can operate at the
lowest possible power levels.)
The airflow of the fan during operation of the electric heater will be set to the largest value within
the CFM dictated by the capacity of each of the electric heaters (electric heater 1, electric heater
2 both set to ON).
All other operations are the same as during normal operation.
Method of Error The principal indoor unit detects the same address as that of its own on any other indoor unit.
Detection
Error Decision The error decision is made as soon as the abnormality aforementioned is detected.
Conditions
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Method of Error Microcomputer checks if transmission between indoor unit and centralized controller is normal.
Detection
Error Decision When transmission is not carried out normally for a certain amount of time
Conditions
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Is
transmission YES
wiring disconnected or Fix the wiring correctly.
wired incorrectly?
NO
Has an
indoor unit once
connected been removed YES
Reset power supply
or its address simultaneously for all optional
changed? centralized control equipment.
NO
Is Is the
transmission with NO group No. of error NO
all indoor units Set the group No.
indoor units set? correctly.
error?
YES YES
Replace the indoor unit
PCB.
Is the
transmission
wiring with the main YES
controller disconnected or Fix the wiring correctly.
wired incorrectly?
NO
Is the main
controller's connector YES
for setting main controller Connect the connector
disconnected? correctly.
NO
Replace the indoor unit
PCB.
Method of Error On check operation, the number of indoor units in terms of transmission is not corresponding to that
Detection of indoor units that have made changes in temperature.
Error Decision The error is determined as soon as the abnormality aforementioned is detected through checking
Conditions the system for any erroneous connection of units on the check operation.
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
YES
Is
Is the check NO indoor-outdoor unit YES
operation carried transmission wiring Press RETURN (BS3) button
out? normal? on outdoor unit PCB for 5
seconds or longer.
YES ∗ No operation for max. 12
NO minutes.
Is
indoor-outdoor unit NO
transmission wiring After fixing incorrect wiring,
normal? press and hold the RETURN
(BS3) button on the master
outdoor unit PCB for 5
YES seconds.
Perform test operation again and ∗ The unit will not run for up to
12 minutes.
press RETURN (BS3) button.
YES
Method of Error System detects an indoor unit whose address is not defined by automatic address function.
Detection ∗Automatic address refers to the automatic designated address of indoor unit and outdoor unit
when connected to the power after installation or wiring replacement (with the RESET (BS5)
button pressed for more than 5 seconds).
Error Decision The error decision is made as soon as the abnormality aforementioned is detected.
Conditions
Troubleshooting
Be sure to turn off the power switch before connecting or disconnecting
Caution connectors, or parts may be damaged.
Is Does
electricity an error
being introduced occur even after
for the first time after YES 12 minutes elapses
from the time when NO
installation or after an indoor Normal.
or outdoor unit main electricity is introduced
PCB has been to indoor and
replaced? outdoor
units?
NO YES
Is indoor-outdoor unit NO
After fixing incorrect wiring,
transmission wiring press and hold the RESET
normal? (
1) (BS5) button on the outdoor
unit main PCB for 5 seconds.
YES
The unit will not run for up to
12 minutes.
Press and hold the RESET
(BS5) button on the outdoor
unit PCB for 5 seconds
Does a UH error NO
occur for all indoor Replace the indoor unit PCB.
units in the system?
YES
Replace the outdoor unit main
PCB (A1P).
Note(s) ∗1. Refer to installation manual for correct "indoor unit and outdoor unit connection wiring".
5. Check
5.1 High Pressure Check
CHECK 1 Referring to the Fault Tree Analysis (FTA) shown below, probe the defective points.
Defective high pressure sensor ←Is the pressure value checked with the Service
[In heating] Checker corresponding to the measurement value of
Defective Defective indoor unit the pressure sensor?
If the indoor unit electronic
expansion valve excessively control liquid pipe thermistor ←Is the connector properly connected?
Are the thermistor resistance characteristics normal?
throttled:
Defective main ←Are the voltage characteristics normal?
(*2.) PCB
[In cooling] ←Is the suction air temperature more than 43°C
Short circuit (109°F)?
High suction air
temperature of High outdoor air ←Is the outdoor air temperature more than 43°C
High suction outdoor unit
air temperature (109°F)?
temperature ←Is the suction air temperature more than 27°C
of the High suction Short circuit (80.6°F)?
condenser air temperature
of indoor unit High room ←Is the room temperature more than 27°C (80.6°F)?
temperature
←Is the connector properly connected?
Defective suction air thermistor of indoor unit Are the thermistor resistance characteristics normal?
[In heating]
High suction air temperature of outdoor unit ←Is the outdoor air temperature more than 16°CWB
(60.8°FWB)?
Defective outdoor air temperature thermistor of outdoor unit ←Is the connector properly connected?
Are the thermistor resistance characteristics normal?
Degradation Dirty condenser ←Is the heat exchanger clogged? (In cooling)
in condensing
capacity
Mixing of non-condensable gas ←Is air or else mixed in the refrigerant system?
∗1: In cooling, it is normal if the outdoor unit electronic expansion valve is fully open.
∗2: In heating, the indoor unit electronic expansion valve is used for subcooling degree control.
Defective outdoor Defective valve coil ←Are the coil resistance and insulation normal?
unit electronic
expansion valve Defective valve body
[In heating]
If the outdoor unit Defective low pressure ←Is the pressure value checked with the Service Checker
electronic sensor corresponding to the measurement value of the pressure sensor?
expansion valve Defective Defective suction pipe ←Check for the thermistor resistance and connection.
excessively control thermistor
throttled:
(*4.) Defective main PCB
[In cooling]
Low suction air Short circuit ←Is the suction air temperature less than 14°C (57.2°F)?
temperature of
indoor unit Low room temperature ←Is the room temperature less than 14°C (57.2°F)?
Note(s)
∗1: For details of compressor capacity control while in cooling, refer to Compressor PI control
on page 106.
∗2: The low pressure protection control includes low pressure protection control and hot gas
bypass control.
∗3: In cooling, the indoor unit electronic expansion valve is used for superheated degree
control.
∗4: In heating, the outdoor unit electronic expansion valve is used for superheated degree
control of outdoor heat exchanger.
Superheat due to
Compressor shaft damage
overheat Superheat due to
defective compressor
Defective indoor Defective valve coil ←Are the coil resistance and insulation normal?
unit electronic
[In cooling] expansion valve Defective valve body
If the indoor unit
electronic Defective gas pipe ←Is the connector properly connected?
expansion valve is thermistor of indoor unit Are the thermistor resistance characteristics normal?
throttled too much: Defective
(*3) control Defective thermistor for ←Is the connector properly connected?
Defective indoor unit liquid pipe
Are the thermistor resistance characteristics normal?
superheated
degree Defective main
control. PCB
Defective Defective valve coil ←Are the coil resistance and insulation normal?
outdoor unit
electronic
expansion valve Defective valve body
[In heating] ←Is the pressure value checked with the Service
If the outdoor unit Defective low pressure
sensor Checker corresponding to the measurement
electronic value of the pressure sensor?
expansion valve Defective Defective suction pipe ←Is the connector properly connected?
excessively control thermistor Are the thermistor resistance characteristics normal?
throttled: (*4) Defective main ←Are the voltage characteristics normal?
PCB
Refrigerant
shortage ←Refer to CHECK 7 .
Abnormal piping length ←Does the piping length fall in the permissible range?
High pipe
resistance (Including moisture choke) ←Eliminate moisture by vacuum operation. (Refer to CHECK 8 .)
Note(s)
∗1: Refer to Low pressure protection control on page 118.
∗2: Refer to Subcooling electronic expansion valve control on page 108.
∗3: Superheating temperature control in cooling is conducted by indoor unit electronic
expansion valve.
∗4: Superheating temperature control in heating is conducted by outdoor unit electronic
expansion valve.
∗5: Judgment criteria of superheat operation: (1) Suction gas superheated degree: 10°C
(18°F) and over. (2) Discharge gas superheated degree: 45°C (81°F) and over, except
immediately after compressor starts up or is running under dropping control.
(Use the above values as a guide. Depending on the other conditions, the unit may be
normal despite the values within the above range.)
Cooling
High pressure
dropping control
Frequency comes to
High pressure the minimum level.
gradually rises with
increase in
frequency. Subcooling degree
becomes higher.
(Liquid connection
High pressure pipe temperature
lowers.)
(Low pressure is
maintained at a
constant level.)
Low pressure
Low pressure rises due
to decreased
compressor output.
Frequency
(Degree of overcharge)
Proper amount Higher degree of overcharge
Cooling
The opening degree of the indoor unit Fan control is activated for high
electronic expansion valve becomes pressure protection under
larger. cooling control at low outdoor
Either of the electronic expansion air temperature, i.e., the fan is
valves becomes fully open. hunting at high pressure.
Frequency comes to the minimum level.
High pressure
(Low pressure
is maintained at High pressure drops
a constant with decrease in
level.) compressor capacity.
Low pressure
Low pressure rises as the
opening degree of the indoor
unit electronic expansion
valve becomes larger.
Frequency slightly increases If frequency comes to the
under the capacity control. minimum level, low
Frequency pressure cannot be
maintained.
To maintain low
pressure,
frequency drops
due to the
capacity control.
Heating
The opening degree of the outdoor unit electronic expansion valve becomes larger.
The outdoor unit electronic expansion valve fully opens and frequency increases.
Discharge pipe or low pressure dropping control
Frequency comes to
High pressure the minimum level.
(High pressure
is maintained at
a constant
level.)
Low pressure
Frequency
• Defective PCB
Defective startup of inverter • The compressor motor fails to start up. • Liquid sealing or defective
compressor compressor
L9
• Excessive oil or refrigerant
• Defective PCB
Transmission error (between • No communications are carried out across • Defective outdoor main PCB
LC microcomputers on the outdoor the microcomputers on the outdoor main
main PCB) PCB.
Imbalanced power supply • Power supply voltages get significantly • Power supply error
imbalanced among three phases. (imbalanced voltages of 2% or
P1 more)
• Defective PCB
• Dead PCB
P4 Defective radiation fin thermistor • The radiation fin thermistor gets short • Defective radiation fin
circuited or open. thermistor
Power supply voltage error • The inverter power supply voltage is high • Power supply error
U2
or low. • Defective PCB
LC
Compressor
Power supply part main
(Single phase, 208/230 VAC) PCB
High voltage part L5 L8
(Power
transmission etc.)
U2 P1 L1 P4 L4 E5 L9
Imbalanced power supply voltage Defective startup of inverter compressor
When imbalance in (Compressor stops running
voltages among three immediately after it starts up.)
phases comes to 3% Inverter compressor lock
Radiation fin temperature rise
or more
When the radiation fin (Compressor does not run at all.)
Power supply voltage error temperature reached
87°C (188°F) or more
When the power supply Defective radiation fin thermistor
voltage falls out of the range
of 208/230 VAC ± 10% When the radiation fin thermistor resistor detects
an open circuit (–30°C (–22°F) or less) or a short
circuit (120°C (248°F) or more)
Defective radiation inverter
When the radiation heavy current part of
inverter gets defective (gives no output)
0 0 0
(4) Red
Black High
(3)
pressure
sensor
(2)
Microcomputer
A/D input (1) White
(4) Red
(1)
1 White FG
2 Orange Vsp
3 Brown Vcc
4 Blue GND
5 — —
6 — —
7 Red Vdc
FHQ-P, FHQ-M
Resistance measuring points and judgment criteria.
X4A
1 Red
2 White
3 Black
FBQ-P
(1) Measurement of power wire connector.
Remove the X1A connector from the fan PCB (A2P) and measure the resistance
between the U and V, V and W, and W and U phases of the motor connector (with
five conductors) and check that each phase are balanced (within a permissible
dispersion range of ±20%).
(2) Measurement of signal wire connector.
Remove the X2A connector and measure the resistance between GND and Vcc,
Hw, Hv, or Hu terminals of the motor connector (with five conductors).
Connector power wire use (X1A) Connector signal wire use (X2A)
4 — 4 Pink Vcc
3 White V 3 Orange Hw
2 — 2 Blue HV
1 Black W 1 Yellow HU
Outdoor Unit
(1) Turn OFF the power supply.
(2) Remove the connector (X106A, X107A) on the PCB to measure the resistance value.
Judgment criteria: resistance value between each phase is within ±20%
1 White FG
2 Orange Vsp
3 Brown Vcc
4 Blue GND
5 — —
6 — —
7 Red Vdc
Orange 1
Red 2
Yellow 3
Black 4
—5
Gray 6
FBQ-P, FAQ-TA
White 1
Yellow 2
Orange 3
Blue 4
Red 5
Brown 6
FHQ-P, FHQ-M
4 6 3
Blue Brown Orange
RZR18/24TAVJU
RZQ18/24TAVJU
X21A (Y1E)
(White) 1
(Yellow) 2
(Orange) 3
(Blue) 4
— 5
(Red) 6
RZR30/36/42/48TAVJU
RZQ30/36/42/48TAVJU
X21A (Y1E)
X22A (Y3E)
(Orange) 1
(Red) 2
(Yellow) 3
(Black) 4
— 5
COM[+] (Gray) 6
7. Depress the orange power button on the diagnostic tool to send a run signal to the motor. Allow
up to 5 seconds for the motor to start.
NOTE: If the orange power button does not illuminate when depressed, the tool either has an open
fuse or is not properly connected to a 24VAC source.
8. The green LED on the diagnostic tool will blink indicating communications between the tool and
motor. See table below for indications of tool indicators and motor actions. Replace or repair as
needed.
4. Measure voltage between pins 4 and 5 on the 5-circuit connector. Measured voltage should be
the same as the supply voltage to the air handler or modular.
1
2 } Lines 1 and 2 will be connected
for 120VAC Power Connector
applications only
3 Gnd
4 AC Line Connection
5 AC Line Connection
5. Measure voltage between pins 4 and 3. Voltage should be approximately half of the voltage
measured in step 4.
6. Measure voltage between pins 5 and 3. Voltage should be approximately half of the voltage
measured in step 4.
7. If no voltage is present, check supply voltage to air handler or modular blower.
8. Disconnect power to air handler or modular blower. Reconnect the 5-circuit power harness
disconnected in step 2.
2. Check voltage between pins on the 4-wire motor control harness between the motor and control
board.
3. Voltage on pins should read:
Pins 1 to 4 = 3.3vdc
Pins 1 to 2 = 3.3vdc
Pins 3 to 4 = 15vdc
6. Inspect the large capacitors inside the control/end bell. Replace the control/end bell if any of the
capacitors are bulging or swollen.
7. Locate the 3-circuit connector in the control/end bell. Using an ohmmeter, check the resistance
between each terminal in the connector. If the resistance is 1 MΩ or greater, the control/end bell
is functioning properly. Replace the control/end bell if the resistance is lower than 1 MΩ.
8. Reassemble motor and control/end bell in reverse of disassembly. Replace blower assembly
into air handler or modular blower.
Motor Checks
Part 7
Appendix
1. Wiring Diagrams......................................................................................316
1.1 Outdoor Unit ............................................................................................. 316
1.2 Indoor Unit................................................................................................ 320
1. Wiring Diagrams
1.1 Outdoor Unit
RZR18/24TAVJU, RZQ18/24TAVJU
3D115455
RZR18/24TAVJUA, RZQ18/24TAVJUA
3D124495
RZR30/36/42/48TAVJU, RZQ30/36/42/48TAVJU
3D115456
RZR30/36/42/48TAVJUA, RZQ30/36/42/48TAVJUA
3D124500
3D115647A
FHQ18/24/30PVJU, FHQ36/42MVJU
3D048116C
FAQ18/24TAVJU
3D114844B
FBQ18/24/30/36/42/48PVJU
3D065984J
WH
BR
BL RD BK
Wiring Diagrams
BK PL1
9 8 7 6 5 4 3 2 1
RD ~
~ PL2
BK
RD
208 230 208 230
RD BK COM VAC C OM VAC
VAC VAC
BK RD TR1 TR2 INSTALLING AUX ALARM (ALARM) DISCONNECT SWITCH WIRING
(SEE NOTE 1) (SEE NOTE 1) (SEE NOTE 6)
24VAC 24VAC
PU YL
BL RD
BR
BL WH
PL3
1 2 3 4 5 6 7 8 9 10 11 12
PL4
RD
BK RELAY IN
(ACC-IN)
HEATER KIT
GR RELAY OUT
(A1P) OUTPUT
(ACC-OUT)
TH2 TR2 COM X1A
TB2 TB1 TH1 TB7 TB6 TB8
TR1 TB10 TB3
K3R
GY OUTPUT FOR
K2R K1R CONTROL ON/OFF
EEV COIL M BK (OPTION)
X3A
YL X2M
RD OUTPUT FOR
OR F2U F1U
ECONOMIZER 2
(OPTION)
TB4 TB5
RD
ECONOMIZER (OPTION)
THERMISTOR
(HEAT EXCHANGER 1,2) X5A
PS
HUMIDIFIER (OPTION)
REMOTE SENSOR
SEE NOTE 7
(OPTION) X4A X23A X1M
AIR CLEANER (OPTION)
CAPACITY SETTING
BS1 X12A T2
FLASH EXTERNAL CONTACT (OPTION)
WRITER T1
LEARN
X13A GR
MULTI F2
TENANT MPU
FTQ18/24/30/36/42/48TAVJUD, FTQ18/24/30/36/42/48TAVJUA
H2P P2
X35A H3P (RX DATA) REMOTE CONTROLLER WIRING
(COM STAT) X8A P1
C
WIRING ADAPTER
X33A R
PCB X7A CONNECTION DISABLED FAN ECM MOTOR
(OPTION) 2
MOTOR
1
RD BK GY BL
6. REMOVE SHORT RED CIRCUITING WIRE AND PUT AUX ALARM PU - PURPLE
SWITCH WHEN INSTALLING AUX ALARM SWITCH.
C: 0140A00500A
SiUS281811EA
Part 7 Appendix
z Daikin products are manufactured for export to numerous countries throughout the world. Prior to
purchase, please confirm with your local authorized importer, distributor and/or retailer whether this
product conforms to the applicable standards, and is suitable for use, in the region where the product
will be used. This statement does not purport to exclude, restrict or modify the application of any local
legislation.
z Ask a qualified installer or contractor to install this product. Do not try to install the product yourself.
Improper installation can result in water or refrigerant leakage, electrical shock, fire or explosion.
z Use only those parts and accessories supplied or specified by Daikin. Ask a qualified installer or
contractor to install those parts and accessories. Use of unauthorized parts and accessories or
improper installation of parts and accessories can result in water or refrigerant leakage, electrical
shock, fire or explosion.
z Read the user's manual carefully before using this product. The user's manual provides important
safety instructions and warnings. Be sure to follow these instructions and warnings.
If you have any inquiries, please contact your local importer, distributor and/or retailer.