Lesson 3: Disciplines and Ideas in The Applied Social Sciences
Lesson 3: Disciplines and Ideas in The Applied Social Sciences
Lesson 3: Disciplines and Ideas in The Applied Social Sciences
GRADE: HUMSS- 12
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MODULE 3
Stage I: What's going on? This involves helping clients to clarify the key
issues calling for change
Stage II: What solutions make sense for me? This involves helping clients
determine outcomes.
Stage III: What do I have to do to get what I need or want? This involve
helping
clients develop strategies for accomplishing goals.
Many other writers also use a three-stage model that looks at this working
relationship as having a beginning, middle, and end (Culley & Bond 2004; Smith 2008).
Alistair Ross (2003) provides a similar model: starting out, moving on and letting go.
However, stage models have less use for many informal educators. The sort of
relationship generally involved in informal and community counseling does not generally
involve an explicit contract, and the time, duration, and frequency of encounters are
highly variable. Endings can be extremely abrupt, for example. This said, by focusing on
beginnings, middles, and endings such models do help us to think about what might be
involved at different moments in relationships and to develop appropriate responses
(Smith 2008).
Much of the literature around helping and helping relationships explores 'helping
skills' (Carkoff 2000; Egan 2002; Shulman 1979; Young 1998). The critical skills pertain
to the process of fostering conversation and exploration. The tradition of professional
counseling requires trainees to possess a set of skills and a body of knowledge to study
in the curriculum of accumulated scientific knowledge and the skills needed to be an
effective helper in counseling.
Culley and Bond (2004) have described all these as foundation skills. They have
grouped these foundation skills around three headings: attending and listening,
reflective skills, and probing skills.
1. Attending and listening. Attending and listening skills refer to active
listening, which means listening with purpose and responding in such a way that
clients are aware that they have both been heard and understood. (Culley &
Bond 2004)
2. Reflective skills. These skills are concerned with the other person's frame of
reference. For Culley and Bond (2004), reflective skills 'capture' what the client is
saying and plays it back to them-but in the counselor's own words. The key skills
are restating, paraphrasing, and summarizing; for instance, the counselor may
begin with, "Did you mean to say...?". (Culley & Bond 2004)
3. Probing skills. These skills facilitate going deeper, asking more directed or
leading questions (leading in the sense that they move the conversation in a
particular direction). Culley and Bond (2004) looked at the different forms that
questions can take (and how they can help or inhibit exploration), and the role of
making statements. Making statements is seen as generally gentler, less
intrusive, and less controlling than asking questions-although that does depend
on the statement. Probing tends to increase the helper's control over both
process and content, and as a result, "should be used sparingly and with care,
particularly in the early stages of counseling" (Culley & Bond 2004). As Alistair
Ross (2003) has commented, counseling skills such as these are important and
can be developed through reflection and training. However, no matter how good
a person's skills are, they must be matched by relational qualities. Counselors
also need to be strong in their relational qualities. The distinction between good
and poor practitioner lies in the belief system of the helper, and how it translates
into helping the relationship that he/she puts forward. (Combs & Gonzales 1994)
Elsewhere and across applied social science disciplines, there are four
common skills that require studying the curriculum of accumulated scientific
knowledge across disciplines, which are skills for communicating motivating,
problem solving, and resolving conflicts.
1. Communication skills. These include the ability to actively listen,
demonstrate understanding, ask appropriate questions, and provide information
as needed. Active listening involves listening to the words, the gestures, and
other body language. It involves listening for what is said and what is not said. It
requires listening to content-its meaning and the emotions behind the it.
Demonstrating understanding includes responding to what is said by repeating
the same words or using other words, stating the meaning of the words, and
describing the feelings that accompany the words.
Effective communication means the message you want to communicate is
received as you intended it to be received. However, it is common for the
intended message to be misunderstood. This happens because people have
different ways of saying things or similar statements may have different
meanings for some people. Understanding the communication cycle (Sender »
Message » Channel» Receiver » Feedback) and the barriers (noise,
interruptions, uncomfortable surroundings, stereotyping, message complexity,
misstatements) that can get in the way of effective communication are very
important for developing communication skills.
2. Motivational skills. These skills are the ones that influence a helpee to take
action after the helping session or consultation. There is an old saying, "You can
lead a horse to water but you can't make it drink" Sometimes, we label students
as being 'hard-headed' because of their non-compliance with suggestions. But
we do not reflect on the why and how come. There are varied theories related to
this skill area. Needs, desires, incentives, drive, cognitive dissonance, and other
factors have been purported to motivate behaviors. Recognizing the client's
readiness for action must be considered. Does the client have the necessary
knowledge, skills, or ability to perform the necessary tasks to correct the problem
area? Are there (attitudinal) concerns interfering with taking action?
3. Problem-solving skills. These include differentiating between symptoms and
the problem, pinpointing probable causes and triggers for the problem, and then
generating a range of possible solutions to the actual problem.
10. Business and industry. Business and industry areas of specialization include
training and development personnel, quality and work-life or quality circles
manager, employee assistance programs manager, employee career
development officer, affirmative action, or equal opportunity specialist.
11. Other specialties. Other specialties may include phobia counseling, agoraphobia,
self-management, intra-personal management, interpersonal relationships
management, and grief counseling.
In all specialties, the counselor could be self-employed as a private practitioner or
may be employed by the agency, which may be a government or a non-government
organization (NGO). In any specialty area, additional education and trainings beyond
graduate and post-graduate education are required.
Many other similar codes exist with the same expectations for ethical conduct.
The fundamental principles include the following:
Respecting human rights and dignity
Respect for the client's right to be self-governing
A commitment to promoting the client’s well-being
Fostering responsible caring
Fair treatment of all clients and the provision of adequate services
Equal opportunity to clients availing counseling services
Ensuring the integrity of practitioner-client relationship
Fostering the practitioner's self-knowledge and care for self
Enhancing the quality of professional knowledge and its application
Responsibility to the society
The Code of Ethics goes into specifics to detail professional behavior from
respect for fundamental rights, moral and cultural values, dignity and worth of clients to
respect for rights to privacy, confidentiality, self-determination and autonomy, consistent
with the law, and ensuring that the client understands and consents to whatever
professional action they propose. Hence, Codes define parameters for general respect,
privacy and confidentiality, informed consent and freedom of consent, and recognition of
limits of competence.
Reference:
Sampa (2019). DISCIPLINES AND IDEAS IN THE APPLIED SOCIAL SCIENCES(2 nd
Edition). REX Book Store
EVALUATE YOUR SELF:
A. In three sentences, give the difference between the roles and functions
of counselors.
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