D–1688 Sub.

Code
11

DISTANCE EDUCATION

Common for M.B.A. (General)/IB/

B & F/CS/PM/HM/HRM/T/EM/RM/TM/LM/CM/FM/
MM/SM/P & OM/Co-Op Mgt. DEGREE EXAMINATION,
DECEMBER 2021.

First Semester

MANAGEMENT PRINCIPLES AND PRACTICES

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

SECTION A — (10 × 2 = 20 marks)

Answer ALL questions.

1. Distinguish between official authority and moral

authority.
AvPõμ §ºÁ AvPõμzvØS® Põº«P AvPõμzxUS® EÒÍ
÷ÁÖ£õk GßÚ?

2. What is strategic planning?

Ezv \õº¢u vmhªhÀ GßÓõÀ GßÚ?

3. Distinguish between a rule and a procedure.

Âv ©ØÖ® |øh•øÓ ÷ÁÖ£kzxP.

4. State the competence theory of authority.

uSvU AvPõμU ÷Põm£õmøhU TÖP.

5. What are the kinds of special staff in an organisation?

J¸ {ÖÁÚzvÀ EÒÍ ]Ó¨¦ FȯºPÎß ÁøPPÒ ¯õøÁ?
6. What are the human factors of motivation?
FUPzvß ©Ûu PõμoPÒ ¯õøÁ?

7. Who is a leader?

uø»Áº GߣÁº ¯õº?

8. How does informal communication occur in an

organisation?

J¸ {ÖÁÚzvÀ •øÓ\õμõ/JÊ[PØÓ uPÁÀ öuõhº¦

GÆÁõÖ HØ£kQÓx?

9. Mention the characteristics of coordination.

J¸[Qøn¨¤ß C¯À¦PÒ ¯õøÁ?

10. What are the benefits of feed back control?

ªßÞmhU Pmk¨£õmiß £¯ßPÒ ¯õøÁ?

SECTION B — (5 × 5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) ‘Management is a dynamic function and is a group

activity’ – Elucidate.
‘÷©»õsø© Gߣx J¸ ©õÖ£k® £o ©ØÖ® SÊ
\õº¢u ö\¯À£õk BS®’ – öuÎĨ£kzxP.

Or
(b) Discuss the classical approach of management in
detail, there-by explaining its advantages and
limitations.
{ºÁõPzvß QÍõ]UPÀ AqS•øÓø¯ ›ÁõP
ÂÁõvzx, Auß |ßø©PÒ ©ØÖ® Á쮦PøÍ
ÂÍUSP.

2 D–1688
12. (a) Explain the process of decision making under
conditions of certainty and uncertainty.
{a\¯©õÚ ©ØÖ® {a\¯©ØÓ {ø»ø©PÎß RÌ
•iöÁkUS® ö\¯À•øÓ £ØÔ ÂÍUPÄ®.
Or
(b) Describe the essential features of scientific
management.
AÔ¯À §ºÁ©õÚ ÷©»õsø©°ß
Azv¯õÁ]¯[PøÍ GkzxøμUP.

13. (a) Bring out the advantages of decentralisation of

authority.
AvPõμ £μÁ»õUPzvß |ßø©PÒ ¯õøÁ?
Or
(b) Explain the steps involved in the process of
selection.
÷uº¢öukzuÀ ö\¯À•øÓ°À EÒÍ £i{ø»PøÍ
ÂÍUPÄ®.

14. (a) What are the elements of Vroom’s expectancy model

of motivation?
ƹ®ì FUP Gvº£õº¨¦ ©õv›°ß TÖPÒ ¯õøÁ?
Or
(b) Elaborate the characteristics of transformational
leadership.
E¸©õØÓz uø»ø©°ß £s¦PøÍU öPõnºP.

15. (a) ‘Communication is the backbone of all activities in

an organisation’ – Explain.
‘J¸ {ÖÁÚzvß £À÷ÁÖ |hÁiUøPPÎß
•xöP¾®¦ uPÁÀ öuõhº÷£¯õS®’ ÂÍUSP.
Or
(b) Emphasise the need for co-ordination.
J¸[Qøn¨¤ß ÷uøÁø¯ Á¼²ÖzxP.

3 D–1688
 SECTION C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Describe the modern organisational theories.

|ÃÚU {ÖÁÚU ÷Põm£õkPøÍ GkzxøμUP.

17. Explain the guidelines to be followed by a manager for

effectives organising.
vÓߪUP JÊ[Pø©¨ø£ HØ£kzu J¸ ÷©»õͺ
Pøh¨¤iUP ÷Ási¯ ÂvPøÍ ÂÍUSP.

18. What are the functions of leader? Also point out the
various barriers to leadership.
J¸ uø»Á›ß ö\¯À£õkPÒ ¯õøÁ? uø»ø©UPõÚ
£À÷ÁÖ uøhPøÍ _miUPõmkP.

19. Explain the measuring devices of control.

ö\¯À£õmøh AÍÂh EuÄ® \õuÚ[PøÍ ÂÍUSP.

20. Elaborate the process of bench marking.

uμ{ø» ©v¨¥k ö\¯À•øÓø¯ ›ÁõPU ÂÍUSP.

————————

4 D–1688
 D–1689 Sub. Code
12

DISTANCE EDUCATION

COMMON FOR M.B.A. (General)/IB/

B & F/CS/PM/HM/HRM/T/EM/RM/TM/LM/CM/FM/
MM/SM/P & OM/Co-Op Mgt. DEGREE EXAMINATION,
DECEMBER 2021.

First Semester

ORGANISATIONAL BEHAVIOUR

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

SECTION A — (10 × 2 = 20 marks)

Answer ALL questions.

1. What do you mean by organisational behaviour?

{ÖÁÚ |hzøu GßÓõÀ GßÚ?

2. State the different steps in the decision making model.

•iöÁkUS® ©õv›°ß £»£iPøÍU SÔ¨¤kP.

3. What are the biological factors that determine the

personality?
uÛzußø©ø¯ £õvUS® E°›¯À PõμoPÒ ¯õøÁ?

4. What is power motive?

AvPõμ ÷|õUP® GßÓõÀ GßÚ?

5. Point out the characteristics necessary for group

effectiveness.
SÊ vÓ®£h ö\¯Ø£hz ÷uøÁ¯õÚ £s¦PøÍU SÔ¨¤kP.
6. Distinguish between position power and personal power.
{ø» C¸¨¦ AvPõμzvØS® uÛ¨£mh AvPõμzvØS®
EÒÍ ÷ÁÖ£õkPøÍ GÊxP.

7. What is meant by organisational culture?

{ÖÁÚ P»õa\õμ® GßÓõÀ GßÚ?

8. State the barriers to communication.

uPÁÀ öuõhº¤À HØ£k® uøhPøÍU TÖP.

9. Point out the causes of organisational change.

{ÖÁÚzvÀ HØ£k® ©õØÓ[PÐUPõÚ Põμn[PøÍU
SÔ¨¤kP.

10. What is meant by organisational development?

{ÖÁÚ •ß÷ÚØÓ® GßÓõÀ GßÚ?

SECTION B — (5 × 5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) Explain the skills required for a manager.

J¸ ÷©»õ͸USz ÷uøÁ¯õÚ vÓßPøÍ ÂÁ›.

Or
(b) Describe the features of Behaviouristic approach to
organisational behaviour.
|hzøu AqS•øÓ SÔzu C¯À¦PøÍ ÂÍUSP.

12. (a) Explain the impact of emotional intelligence on

personality.
Enºa]§ºÁ©õÚ AÔÄ uÛzußø© «x HØ£kzx®
uõUPzøu ÂÁ›.

Or
2 D–1689
 (b) Write a note on operant conditioning theory of
learning.

ö\¯À•øÓ ^ºv¸zu® GßÓ PØÓÀ ÷Põm£õk SÔzx

SÔ¨¦ ÁøμP.

13. (a) Highlight the features of informal groups.

•øÓ\õμõ SÊUPÎß C¯À¦PøÍ GkzxUPõmkP.

Or

(b) What is real politics? Explain its relevance to the

organisation.

Esø© Aμ]¯À GßÓõÀ GßÚ? Auß {ÖÁÚ

Hئøhzußø©ø¯ ÂÍUSP.

14. (a) Explain the different types of corporate cultures.

{ÖÁÚ P»õa\õμ[PÎß £» ÁøPPøÍ ÂÁ›.

Or

(b) What is meant by organisational excellence? How it

could be measured?

{ÖÁÚ ö\®ø© GßÓõÀ GßÚ? Aøu GÆÁõÖ

AÍUP»õ®?

15. (a) Explain the impact of globalisation on

organisational change.

E»P©¯©õUSuÀ {ÖÁÚ ©õØÓzvß «x HØ£kzv¯

uõUPzøu ÂÁ›.
Or
(b) Explain the features of organizational development.

{ÖÁÚ Áͺa]°ß C¯À¦PøÍ ÂÍUSP.

3 D–1689
 SECTION C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Explain the Robbins OB model.

μõ¤ßì OB ©õv› £ØÔ ÂÁ›.

17. Explain the key determinants of personality.

uÛ|£º uÛzußø©ø¯z wº©õÛUS® •UQ¯ PõμoPøÍ
ÂÁ›.

18. Explain the factors causing stress in an organisation.

J¸ {ÖÁÚzvÀ ©Ú AÊzuzøu HØ£kzx® PõμoPøÍ
ÂÁ›.

19. Examine the issues in organisational culture.

{ÖÁÚ P»õa\õμ ]UPÀPøÍ B´P.

20. Explain the Kurt Lewin’s phases of change.

Pºm¿°ß TÔ¯ {ÖÁÚ ©õØÓ[PÒ SÔzu £À÷ÁÖ
Pmh[PøÍ ÂÍUSP.

————————

4 D–1689
 D–1690 Sub. Code
13

DISTANCE EDUCATION

Common for M.B.A. (G)/IB/B & F/CS/PM/HM/HRM/T/EM /

RM/TM/LM/CM/FM/MM/ SM/P & OM/CO OP.MGT. DEGREE
EXAMINATION, DECEMBER 2021.

First Semester

MANAGERIAL ECONOMICS

(CBCS 2018 – 19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10  2 = 20 marks)

Answer ALL questions.

1. What is micro economics?

~s ö£õ¸Î¯À GßÓõÀ GßÚ?

2. What is economic profit?

ö£õ¸Íõuõμ »õ£® GßÓõÀ GßÚ?

3. What is the difference between total utility and marginal

utility?
ö©õzu¨ £¯ß£õmiØS® Âή¦ {ø»¨ £¯ß£õmiØS®
EÒÍ ÷ÁÖ£õk GßÚ?

4. What do you mean by complimentary goods? Give an

example.
{쨦¨ ö£õ¸ÒPÒ Gߣøu G[VÚ® ö£õ¸Ò öPõÒú? Kº
Euõμn® u¸P.
5. What is the difference between fixed and variable inputs
of production?
EØ£zv°À {ø»¯õÚ EÒÏmiØS® ©õÖ£k®
EÒÏmiØS® EÒÍ ÷ÁÖ£õk GßÚ?

6. List down the sources of oligopoly.

]»¸›ø©¨ ÷£õmi°ß ‰»[Pøͨ £mi¯¼kP.

7. What is penetration pricing? Give an example.

Fk¸ÁÀ Âø» GßÓõÀ GßÚ? J¸ Euõμn® u¸P.

8. What is IRR?
EÒ Dmk ÂQu® GßÓõÀ GßÚ?

9. What is current account in Balance of Payment?

÷£»sì BL¨ ÷£©smiÀ |h¨¦U PnUS GßÓõÀ GßÚ?

10. What is GNP deflator?

âGߤ ¥L÷£Ímhº GßÓõÀ GßÚ?

PART B — (5  5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) How does economic contribute to managerial

functions?
{ºÁõP¨ £oPÎÀ ö£õ¸Î¯¼ß £[PΨ¦ GßÚ?

Or
(b) Brief the cardinal approach to consumer behaviour.
~Pº÷Áõº |hzøuUPõÚ PõºiÚÀ AqS•øÓø¯a
_¸USP.

2 D–1690
12. (a) What are the determinants of a shift in the supply
curve?
ÁÇ[PÀ ÁøÍÄ ©õØÓzøu {ºn°US® PõμoPÒ
¯õøÁ?
Or
(b) Explain the short term laws of production.
SÖQ¯ Põ» EØ£zv ÂvPøÍ ÂÍUSP.

13. (a) Write a note on the three degree of price

discrimination.
Âø» £õS£õmiß ‰ßÖ AÍÄPøͲ® ÂÍUSP.
Or
(b) Examine the relationship between average cost and
marginal cost.
\μõ\› ö\»ÂØS® Âή¦ {ø»a ö\»ÂØS® EÒÍ
öuõhºø£ Bμõ´P.

14. (a) What are the reasons for aiming at reasonable

profit in business?
J¸ öuõȼÀ {¯õ¯©õÚ C»õ£zøu ÷|õUP©õPU
öPõÒÁvß Põμn[PÒ ¯õøÁ?
Or
(b) What are the uses of break even point analysis?
\©£õmk¨ ¦ÒÎ B´Âß £¯ßPÒ ¯õøÁ?

15. (a) ‘Every price rise is not an inflation’ – Comment.

‘JÆöÁõ¸ Âø»÷¯ØÓ•® £n ÃUP® AÀ»’ &
P¸zxøμUP.

Or
(b) What is deflation? What are the its causes?
£nÁõmh® GßÓõÀ GßÚ? Auß Põμn[PÒ ¯õøÁ?

3 D–1690
 PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. What is an indifference curve? Explain its properties.

÷Põhõø© ÁøÍÄ GßÓõÀ GßÚ? Auß £s¦PøÍ
ÂÍUSP.

17. Discuss the various kinds of elasticity of demand.

÷uøÁ ö|QÌa]°ß £À÷ÁÖ ÁøPPøÍ ÂÁõvUP.

18. Elaborate the process of price determination under

perfect competition.
\›{Pº ÷£õmi°ß Âø» {ºn¯a ö\¯À•øÓø¯ ÂÁ›UP.

19. Describe the various methods of measuring national

income.
÷u]¯ Á¸©õÚzøuU PnUQh EuÄ® £À÷ÁÖ •øÓPøÍ
ÂÁõvUP.

20. Identify any five economic regulations meant for business

in India.
C¢v¯õÂÀ öuõÈÀ {ÖÁÚ[PøÍ Pmk¨£kzx® HuõÁx
I¢x ö£õ¸Íõuõμ Âv•øÓPøÍU PshÔP.

————————

4 D–1690
 D–1691 Sub. Code
14

DISTANCE EDUCATION

(Common for M.B.A. (G) / IB / B & F / CS / PM / HM /

HRM/T/EM/RM/TM/LM/CM/FM/MM/SM/P&OM/COOP.MGT.)
DEGREE EXAMINATION, DECEMBER 2021.

First Semester

QUANTITATIVE TECHNIQUES

(CBCS 2018 – 19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10  2 = 20 marks)

Answer ALL the questions.

All questions carry equal marks.

1. What is median?
Cøh{ø» GßÓõÀ GßÚ?

2. How many variables can be used in a graphical method?

Why?
Áøμ£h •øÓ°À GzuøÚ ©õÔ¼PÒ £¯ß£kzu»õ®? Hß?

3. Define conditional probabilities.

{£¢uøÚ {PÌuPÄ Áøμ¯Ö.

4. What is correlation?
Ehßöuõhº¦ GßÓõÀ GßÚ?

5. Define normal distribution.

C¯À{ø» £μÁø» Áøμ¯Ö.
6. What is operation research?
ö\¯À£õmk B´Ä GßÓõÀ GßÚ?

7. What do you mean by job sequencing?

÷Áø» Á›ø\ £ØÔ }º ö£õ¸Ò öPõÒÁx ¯õx?

8. What is meant by queing theory?

Á›ø\ ÷Põm£õk Gߣuß ö£õ¸Ò ¯õx?

9. What is decision tree analysis?

•iÄ ©μ £S¨£õ´Ä GßÓõÀ GßÚ?

10. Name the types of decision making environment.

vmhªk® `Ì{ø»PÎß ö£¯ºPøÍ GÊxP.

PART B — (5  5 = 25 marks)

Answer ALL the questions, choosing either (a) or (b).

All questions carry equal marks.

11. (a) Explain the concept of trade off.

DkPmhÀ Gߣuß P¸zx¸øÁ ÂÍUSP.

Or
(b) Calculate Geometric mean for the data given below:
x: 10 15 25 40 50
f: 4 6 10 7 3

ö£¸US \μõ\› PnUQkP.

x: 10 15 25 40 50
f: 4 6 10 7 3

2 D–1691
12. (a) What are the steps in LPP?
LPPß £iPÒ ¯õøÁ?
Or
(b) Solve graphically:
Max z  x1  x 2

Subject to x1  2x 2  2000
x1  x 2  1500
x 2  600 and
x1 , x 2  0
Áøμ£h •øÓ°À ¤ßÁ¸® J¸£izuõÚ ö\¯Àvmh
PnUøP wºUP.
ªP¨ö£›¯uõUS z  x1  x 2
Pmk¨£õkPÒ x1  2x 2  2000
x1  x 2  1500
x 2  600 ©ØÖ®
and
x1 , x 2  0

13. (a) Explain the graphical representation of data.

¦ÒÎ ÂÁμ[PøÍ Áøμ£h® ‰»® SÔ¨¥k ö\´Áx
£ØÔ ÂÍUSP.
Or
(b) One card is drawn at random from a well shuffled
pack of 52 cards. What is the probability that it will
be
(i) a diamond
(ii) a queen
J¸ ö£mi°À 52 ^mk AmøhPÒ |ßÓõP
P»UP¨£mkÒÍvÀ C¸¢x \›\© Áõ´¨¦
Ai¨£øh°À J¸ Amøh GkUP¨£kQÓx. Ax
(i) øÁμ©õP (Diamond) C¸UP
(ii) Cμõo (queen) BP C¸UP {PÌuPÄ ¯õx?

3 D–1691
14. (a) What are the disadvantages of simulation
techniques?
E¸ÁP¨£kzxu¼ß wø©PÒ ¯õøÁ?
Or
(b) Explain the different phases in the use of operation
research.
ö\¯À£õmk B´Âß £À÷ÁÖ Pmh[PøÍ ÂÍUSP.

15. (a) In the toy manufacturing company the following

data is available. Determine the optimal decision
under
(i) Maxmini
(ii) Minimax
Full Partial Minimal
Good 8 70 50
Fair 50 45 40
Poor –25 –10 0

J¸ ö£õ®ø© u¯õ›¨¦ {ÖÁÚzvÀ RÌPsh

ÂÁμ[PÒ u쨣mkÒÍÚ.
(i) Ea\ }\® Ai¨£øh
(ii) }\ Ea\® Ai¨£øh°À AÝT»©õÚ •iÄPøÍ
Gk
•Êø© £Sv SøÓÄ
]Ó¢ux 8 70 50
_©õμõÚx 50 45 40
÷©õ\©õÚx –25 –10 0
Or
(b) Explain the different decision making environment.
•iÄPÒ E¸ÁõS® öÁÆ÷ÁÖ `Ì{ø»PøÍ
ÂÍUSP.
4 D–1691
 PART C — (3 × 10 = 30 marks)
Answer any THREE questions.

16. Solve the following problem graphically

Max z  60x1  40 x 2
Subject to 2x1  x 2  60
x1  25
x 2  35 where
x1 , x 2  0
¤ßÁ¸® PnUøP Áøμ£h •øÓ°À wºUP
ªP¨ ö£›¯ uõUS z  60x1  40 x 2
{£¢uøÚUSm£mk 2x1  x 2  60
x1  25
x 2  35 C[S
where
x1 , x 2  0

17. Calculate two regression lines of the following data:

x : 78 89 97 69 59 79 68 61
y : 125 137 156 112 107 136 124 108
RÌPsh ÂÁμ[PÒ ‰»® C¸ öuõhº¦ ÷£õUS ÷PõkPøÍ
PnUQkP.
x: 78 89 97 69 59 79 68 61
y : 125 137 156 112 107 136 124 108

18. Solve the transportation problem by using VAM

Destination Supply
X Y Z
Origin P 1 2 0 30
Q 2 3 4 35
R 1 5 6 35
Demand 30 40 30

5 D–1691
 ¤ßÁ¸® ÷£õUSÁμzxU PnUQøÚ VAM •øÓ°À
£¯ß£kzv wºUP.
÷\¸ªh® C¸¨¦
X Y Z
B쮣® P 1 2 0 30
Q 2 3 4 35
R 1 5 6 35
÷uøÁ 30 40 30

19. Discuss the applications of simulation models.

E¸ÁP¨£kzxuÀ ©õv›PÎß £¯ß£õmiøÚ ÂÍUSP.

20. Discuss about the decision tree analysis.

•iÄ ©μ £S¨£õ´øÁ¨ £ØÔ P»¢uõ´P.

————————

6 D–1691
 D–1692 Sub. Code
15

DISTANCE EDUCATION

Common for M.B.A. (G)/

IB/B&F/CS/PM/HM/HRM/T/EM/RM/TM/LM/CM/FM/MM/SM/
P & OM/Co Op-Mgt. DEGREE EXAMINATION,
DECEMBER 2021.

First Semester

FINANCIAL AND MANAGEMENT ACCOUNTING

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

SECTION A — (10  2 = 20 marks)

Answer ALL the questions.

1. What is Dual aspect concepts of accounting?

PnUQ¯¼ß Cμmøh A®\ P¸zx GßÓõÀ GßÚ?

2. What is journal?
SÔ¨÷£k GßÓõÀ GßÚ?

3. What is depreciation?
÷u´©õÚ® GßÓõÀ GßÚ?

4. What is current asset?

|h¨¦ ö\õzx GßÓõÀ GßÚ?

5. What is liquid ratio?

}º© ÂQu® GßÓõÀ GßÚ?
6. What is minimum level of inventory?

\μUSU SøÓ¢u£m\ {ø» GßÓõÀ GßÚ?

7. EOQ-Explain.

]UPn öPõÒ•uÀ AÍÄ&ÂÍUS.

8. What are overheads?

÷©Øö\»ÄPÒ GßÓõÀ GßÚ?

9. What is payback period?

v¸®£ ö\¾zxuÀ Põ»® GßÓõÀ GßÚ?

10. Mention any two limitations of IRR.

EÒ Dmk ÂQuzvß HuõÁx Cμsk SøÓ£õkPøÍU TÖP.

SECTION B — (5 × 5 = 25 marks)

Answer ALL questions choosing either (a) or (b).

11. (a) What are subsidiary books? Explain various kinds

of subsidiary books.

xøn÷¯kPÒ GßÓõÀ GßÚ? xøn÷¯kPÎß

£À÷ÁÖ ÁøPPøÍ ÂÍUSP.

Or

(b) Find out the net profit/loss from the following

information.

Gross profit Rs. 50,000; wages Rs. 10,000; Dividend

received Rs. 5,000; taxpaid Rs. 750; acquired income
Rs. 1,000 salary Rs. 2,500; interest Rs. 300 (Cr);
Telephone charges Rs. 750; Bad debt Rs. 100.

2 D–1692
 R÷Ç öPõkUP¨£mkÒÍ uPÁÀPøÍU öPõsk {Pμ
C»õ£®/|mhzøu PnUQkP.

ö©õzu C»õ£® ¹. 50,000; Fv¯®/ÁõμõU T¼

¹. 10,000; £[Põuõ¯® ö£ØÓx ¹. 5,000; Á›
ö\¾zv¯x ¹. 750; Áμ÷Ási¯ Á¸©õÚ®
¹. 1,000; \®£Í® ¹. 2,500; Ámi (£) ¹. 300;
öuõø»÷£] Pmhn® ¹. 750, ÁõμõPhß ¹. 100.

12. (a) Explain the merits and demerits of any one type of
depreciation.
HuõÁx J¸ ÁøP¯õÚ ÷u´©õÚzvß |ßø©PÒ ©ØÖ®
wø©PøÍ ÂÍUS.
Or
(b) Explain various types of tools used to analyse the
financial statements.
{v AÔUøPPøÍ B´Ä ö\´¯ £¯ß£kzu¨£k®
£À÷ÁÖ P¸ÂPøÍ ÂÍUSP.
13. (a) What is cash flow statement? Explain the
managerial uses of cash flow statement.
öμõUP Kmh AÔUøP GßÓõÀ GßÚ?
÷©»õsø©°¯¾US öμõUP Kmh AÔUøP GÆÁõÖ
EuÄQÓx Gߣøu ÂÍUS.
Or
(b) Draft the profoma of the cost sheet.
ö\»ÄuõÎß Aø©¨¦ ©õv›ø¯ ÁøμP.
14. (a) What are the objectives of inventory management in
a firm?
J¸ {ÖÁÚzvÀ \μUS ÷©»õsø©°ß ÷|õUP[PÒ
¯õøÁ?

Or

3 D–1692
 (b) What is master budget? Explain the advantages of
master budget.
uø»ø©z vmh £mi¯À GßÓõÀ GßÚ? ÷©¾® Auß
|ßø©PøÍ ÂÍUS.

15. (a) Explain the following terms

(i) Break even point

(ii) Profit volume ratio

(iii) Contribution

(iv) Margin of safety.

RÌPõqÁÚÁØøÓ ÂÍUS

(i) \©{ø» ¦ÒÎ

(ii) C»õ£ £›©õÚ ÂQu®

(iii) £[PΨ¦

(iv) £õxPõ¨¦ Âή¦.

Or

(b) Explain various discounted cash flow methods

under capital budgeting.

‰»uÚ vmh¨£mi¯À RÌÁ¸® £À÷ÁÖ uÒУi

£n¨£õ´Ä •øÓPøÍ ÂÍUSP.

4 D–1692
 SECTION C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. From the following trial balance of M/S Alpha Ltd.,

prepare trading, profit and Loss and balance sheet as on
31.03.2016
Debit balances Credit balances
Cash in hand 30,000 Capital 2,00,000
Purchases 2,40,000 Bank OD @ 15% 40,000
Returns 20,000 Sales 3,00,000
Rent 50,000 Returns 40,000
Tax and insurance 10,000 Bad debt reserve 20,000
Bad debts 10,000 Creditors 37,000
Sundry debtors 1,00,000 Commission 10,000
Investments 80,000 Bill payable 53,000
Stock (1.4.15) 60,000
Drawings 28,000
Furniture 12,000
Bills receivable 60,000
7,00,000 7,00,000
Adjustments :
(a) Salary 2,000 and taxes 8,000 are outstanding
but insurance 10,000 prepaid
(b) Commission received in advance 2,000 but work
done next year
(c) Interest accrued on investment 4,200
(d) Bad debt reserve to be maintained at 20,000
(e) Depreciation on furniture is to be charged at 10%
(f) Stock on 31.3.2016 was 9,000.

5 D–1692
 R÷Ç öPõkUP¨£mkÒÍ BÀ£õ {ÖÁÚzvß C¸¨¦a
÷\õuøÚ¨ £mi¯À C¸¢x, ¯õ£õμ, C»õ£ |mhU PnUS
©ØÖ® C¸¨¦ {ø»U SÔ¨¤øÚ 31.3.2016 AßÖ u¯õ›UP.
£ØÖ C¸¨¦PÒ ÁμÄ C¸¨¦PÒ
øP°¸¨¦ öμõUP® 30,000 ‰»uÚ® 2,00,000
öPõÒ•uÀ 2,40,000 Á[Q ÷©/Á £ØÖ @ 15% 40,000
v¸¨£[PÒ 20,000 ÂØ£øÚ 3,00,000
ÁõhøP 50,000 v¸¨£[PÒ 40,000
Á›PÒ ©ØÖ® Põ¨¦PÒ 10,000 ÁõμõUPhß JxUS 20,000
ÁõμõUPhßPÒ 10,000 PhÛ¢÷uõº 37,000
£ÀÁøPU PhÚõÎPÒ 1,00,000 uμS 10,000
•u½kPÒ 80,000 ö\¾zxuØUS›¯ ©õØÖ ^mk 53,000
\μUQ¸¨¦ (1.4.15) 60,000
Gk¨¦ 28,000
uÍÁõh[PÒ 12,000
ÁμÄUS›¯ ©õØÖ ^mk 60,000

7,00,000 7,00,000

\›PmkuÀPÒ
(A) \®£Í® ¹. 2,000, Á›PÒ ¹. 8,000 öPõkUP ÷Ásk®,
¹. 10,000 Põ¨¥k •ßTmi÷¯ ö\¾zv¯x.
(B) uμS ¹. 2,000, Akzu BskUS ö\´¯ ÷Ási¯
÷Áø»US •ß Tmi÷¯ ö£Ó¨£mhx
(C) ¹. 4,200 •u½k «x Ámi ÷\º¢xÒÍx
(D) I¯U Phß Põ¨¦ ¹. 20,000 BP BUP¨£hÀ ÷Ásk®
(E) uÍ Áõh[PÒ «uõÚ ÷u´©õÚ® 10%
(F) 31.3.2016 AßÖ \μUQ¸¨¦ ¹. 9,000.

6 D–1692
17. From the following information, draw up the balance
sheet of the company

Current ratio 2.5

Liquid ratio 1.5

Net working capital 3,00,000

Fixed assets turnover ratio (on cost of sales) 2 times

Average Debt collection period 2 months

Stock turnover ratio 6 times

Gross profit ratio 20%

Fixed assets on share holders net worth 0.80

Reserve and surplus on capital 0.50.

R÷Ç öPõkUP¨£mkÒÍ uPÁÀPøÍU öPõsk J¸

{ÖÁÚzvß C¸¨¦ {ø» SÔ¨ø£ ÁøμP

|h¨¦ ÂQu® 2.5

}º© ÂQu® 1.5

{Pμ |øh•øÓ ‰»uÚ® 3,00,000

{ø» ö\õzxPÒ _ÇØa] ÂQu® (ÂØ£øÚ AhUPÂø»°À)

2 ©h[S

\μõ\› Phß Á`À Põ»® 2 ©õu[PÒ

\μUS v¸¨¦ ÂQu® 6 ÷|μ®

\μUS _ÇØa] ÂQu® 20%

£[SuõμºPÎß ö©õzu ©v¨¤À {ø» ö\õzxPÒ 0.80

‰»uÚzvÀ JxURk ©ØÖ® Põ¨¦ 0.50.

7 D–1692
18. From the following balance sheet of Mr. X, prepare a find
flow statement
Liabilities 31.3.14 31.3.15 Assets 31.3.14 31.3.15
Capital 77,000 78,000 Cash 5,000 2,300
Bank loan 15,000 19,500 Debtors 17,500 19,200
Creditors 18,000 20,500 Stock 12,500 11,000
Land 10,000 15,000
Buildings 25,000 27,500
Machinery 40,000 43,000
1,10,000 1,18,000 1,10,000 1,18,000

Drawing of Mr. X during the year was 20,000,

depreciation charge of machinery was 4,000.
v¸. X&ß C¸¨¦ {ø» SÔ¨¦PÎÀ C¸¢x {v |h©õmh
AÔUøPø¯ u¯õº ö\´P
ö£õÖ¨¦PÒ 31.3.14 31.3.15 ö\õzxPÒ 31.3.14 31.3.15
•uÀ 77,000 78,000 öμõUP® 5,000 2,300

Á[Q Phß 15,000 19,500 PhÚõÎPÒ 17,500 19,200

PhÜ¢÷uõº 18,000 20,500 \μUQ¸¨¦ 12,500 11,000

{»® 10,000 15,000

Pmih® 25,000 27,500

G¢vμ® 40,000 43,000

1,10,000 1,18,000 1,10,000 1,18,000

|h¨£õsiÀ X ß Gk¨¦PÒ ¹. 20,000, G¢vμzvß «uõÚ

÷u´©õÚ® GÊv¯x ¹. 4,000.

19. Explain the following in detail

(a) ABC analysis
(b) Re order level
(c) Cash budget
(d) Debt collection period
(e) Earnings per share.

8 D–1692
 RÌPõqÁØøÓ Â›ÁõP ÂÍUS
(A) ABC £S¨£õ´Ä

(B) v¸®£ Bøn°k® AÍÄ

(C) öμõUP ÁμÄ ö\»Äz vmh®

(D) Phß Á`¼US® Põ»®

(E) J¸ £[S Á¸©õÚ®.

20. From the following information, advice the management

regarding the selection of the machine on the basis of pay

back period and profitability

Machine - A Machine - B

Cost of machine 42,000 15,000

Estimated life 6 years 7 years

Sales per year 30,000 30,000

Cost per annum

Labour 2,000 10,000

Material 12,000 12,000

Over heads 4,000 3,000

9 D–1692
 •u½mk «m¦ Põ» Ai¨£øh°¾®, C»õ£zvß
Ai¨£øh°¾® ÷©»õsø©¯õÚx G¢u C¯¢vμzøu ÷uºÄ
ö\´¯»õ® Gߣøu AÔÄÖzxP
C¯¢vμ® - A C¯¢vμ® - B
C¯¢vμ® AhUP® 42,000 15,000
B²mPõ»® 6 Á¸h® 7 Á¸h®

Bsk ÂØ£øÚ 30,000 30,000

AhUP ö\»ÄPÒ (BskUS)

öuõÈ»õͺ 2,000 10,000

Pa\õö£õ¸Ò 12,000 12,000

÷©Øö\»ÄPÒ 4,000 3,000

––––––––––––––

10 D–1692
 D–1693 Sub. Code
21

DISTANCE EDUCATION

Common for M.B.A. (G)/IB/B & F/CS/

PM/HM/HRM/T/EM/RM/TM/LM/CM/FM/MM/SM/
P & OM/COOP.MGT. DEGREE EXAMINATION,
DECEMBER 2021.

Second Semester

RESEARCH METHODS

(CBCS 2018 – 19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10  2 = 20 marks)

Answer ALL questions.

1. State any two objectives of research.

B´Âß H÷uÝ® C¸ ÷|õUP[PøÍU SÔ¨¤kP.

2. What is a research problem?

B´Äa ]UPÀ GßÓõÀ GßÚ?

3. What is meant by alternative hypothesis?

©õØÖU P¸x÷PõÒ GßÓõÀ GßÚ?

4. What is research design?

B´Ä ÁiÁø©¨¦ GßÓõÀ GßÚ?

5. What is snow ball sampling?

£Û¨£¢x ©õv› PnUöPk¨¦ •øÓ GßÓõÀ GßÚ?
6. What is meant by sampling error?
©õv› PnUöPk¨¤À SØÓ® GßÓõÀ GßÚ?

7. What are open-ended questions?

vÓ¢u ÷PÒÂPÒ GßÓõÀ GßÚ?

8. What is secondary data? Give an example.

Cμshõ® {ø»z uμÄ GßÓõÀ GßÚ? Euõμn® u¸P.

9. What is meant by analysis of data?

uμÄ B´Ä GßÓõÀ GßÚ?

10. What is Appendix?

¤Ø÷\ºUøP GßÓõÀ GßÚ?

PART B — (5  5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) Write a note on review of literature.

C»UQ¯ ©v¨£õ´Äøμ SÔzx SÔ¨¦ ÁøμP.

Or
(b) Explain the characteristics of hypothesis.
P¸x÷PõÎß/AÝ©õÚzvß £s¦PøÍ ÂÁ›.

12. (a) Explain the steps in Descriptive research design.

ÂÍUP B´Ä ÁiÁø©¨¤ß £iPøÍ ÂÍUSP.

Or
(b) Write a note on experimental research design.
÷\õuøÚ B´Ä ÁiÁø©¨¦ £ØÔ SÔ¨¦ ÁøμP.

2 D–1693
13. (a) Explain the need for sampling and its advantages.
©õv› PnUöPk¨¦ •øÓ°ß ÷uøÁ ©ØÖ® Auß
|ßø©PøÍ ÂÁ›.
Or
(b) Write a note on stratified Random sampling.
AkUS ^μØÓ ©õv› SÔzx SÔ¨¦ ÁøμP.

14. (a) Explain the characteristics of a good questionnaire.

J¸ ]Ó¢u ÂÚõ¨£mi¯¼ß £s¦PøÍ ÂÁ›.
Or
(b) Discuss the limitations of observation method.
PshÔ£vÄ •øÓ°ß ]» ]UPÀPøÍ ÂÁõv.

15. (a) What is meant by tabulation? Explain its

significance.
AmhÁøn¨£kzxuÀ GßÓõÀ GßÚ? Auß
•UQ¯zxÁzøu ÂÁ›.
Or
(b) Discuss the criteria for evaluating a research report.
J¸ B´ÄUPmkøμ ©v¨¥miß Ai¨£øh ÂvPøÍ
ÂÁõv.

PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Explain the different types of research.

B´Âß £»ÁøPPøÍ ÂÁ›.

17. Examine the merits and limitations of different methods

of sampling.
©õv› PnUöPk¨¦ •øÓ°ß £» ÁøPPÎß
|ßø©PøͲ® AÁØÔß ]UPÀPøͲ® B´P.

3 D–1693
18. Prepare a questionnaire involving college students asking
them about their interest in buying mobile phones.
The main objective of the questionnaire should be about
the buying patterns, feature specification and buyer
preferences in the mobile market.
PÀ¿› ©õnÁºPÒ Aø»÷£] Áõ[SÁvÀ AÁºPÐUSÒÍ
Dk£õk SÔzu ÷PÒÂPÍh[Q¯ J¸ ÂÚõ¨£mi¯ø»z
u¯õ›UPÄ®. AzuøP¯ ÂÚõ¨£mi¯¼ß •UQ¯ ÷|õUP®
©õnÁºPÎß Aø»÷£] Áõ[S® ÷£õUS AÁØÔß
]Ó¨¤¯ÀPÒ SÔzu uPÁÀPÒ ©ØÖ® øP÷£] \¢øu°À
Áõ[S÷Áõ›ß ¸¨£[PÎß •ßÝ›ø© ÷£õßÓ uPÁÀPÒ
AvÀ Ch® ö£ØÔ¸UP ÷Ásk®.

19. What is meant by classification of data? Explain the

problems related to it.
uμÄ ÁøP¨£õk GßÓõÀ GßÚ? AvÀ EÒÍ ¤μa\øÚPøÍ
ÂÁ›.

20. Discuss in detail the steps that a researcher needs to

follow to formulate a good research report.
J¸ Bμõ´a]¯õͺ J¸ ]Ó¢u B´ÄU Pmkøμø¯
GÊx®÷£õx ¤ß£ØÓ ÷Ási¯ £iPøÍ ÂÁμ©õP ÂÁõv.

————————

4 D–1693
 D–1694 Sub. Code
22

DISTANCE EDUCATION

Common for M.B.A. (G)/IB/

B & F/CS/PM/HM/HRM/T/EM/RM/TM/LM/CM/FM/MM/SM/
P & OM/COOP. Mgt. DEGREE EXAMINATION,
DECEMBER 2021.

Second Semester

BUSINESS ENVIRONMENT

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

SECTION A — (10  2 = 20 marks)

Answer ALL questions.

1. Write the vision statement of a company of your choice.

E[PÐUS ¸¨£©õÚ J¸ {ÖÁÚzvß öuõø»÷|õUS

AÔUøPø¯ GÊxP.
2. What do you mean by political environment?

Aμ]¯À `ÇÀ GßÓõÀ GßÚ?

3. List down the sectors in which FDI is not allowed.

FDI AÝ©vUP¨£hõu xøÓPøÍ £mi¯¼kP.

4. State the indicators of a developed money market.

Áͺ¢u £na \¢øu°ß SÔPõmiPÒ ¯õøÁ?

5. What is a government budget?

Aμ_ ÁμÄ ö\»Ä £mi¯À GßÓõÀ GßÚ?

6. What is a quality circle?

uμ Ámh® GßÓõÀ GßÚ?

7. What is the need for R and D in business?

ÁoPzvÀ Bμõ´a] ©ØÖ® ÷©®£õmiß •UQ¯zxÁ®

GßÚ?

8. Mention the causes for poor industrial relations.

÷©õ\©õÚ öuõÈÀxøÓ EÓÄPÐUPõÚ Põμn[PÒ ¯õøÁ?

9. Mention the rights of a consumer.

~Pº÷Áõ›ß E›ø©PÒ ¯õøÁ?

10. Write any two steps taken by the government of

strengthen the capital market.

‰»uÚ \¢øuø¯ Á¾£kzu Aμ_ Gkzu Cμsk

|hÁiUøPPøÍ GÊxP.

SECTION B — (5 × 5 = 25 marks)

Answer ALL questions choosing either (a) or (b).

11. (a) What is the importance of scanning the business

environment?

ÁoP `Çø» ÷\õvzu¼ß •UQ¯zxÁ® GßÚ?

Or

(b) Describe the supportive and regulative role of

government in business.

ÁoPzvÀ Aμ]ß BuμÄ\õº ©ØÖ® JÊ[PõØÓÀ

£[QøÚ ÂÁ›UPÄ®.
2 D–1694
12. (a) What are the main arguments put forward in favour
of development of small scale industries in India?

C¢v¯õÂÀ ]Ö öuõÈÀ Áͺa]US BuμÁõP

•ßøÁUP¨£mkÒÍ •UQ¯ ÂÁõu[PÒ ¯õøÁ?
Or

(b) Identify the reasons for regional disparities in

India.

C¢v¯õÂÀ ¤μõ¢v¯ ÷ÁØÖø©PÐUPõÚ

PõμoPøÍU PshÔP.
13. (a) Explain the different types of direct taxes. What is
its impact on business?

÷|º•PÁ›°ß ÁøPPÒ ¯õøÁ? ÁoPzvß «x EÒÍ

uõUP[PÒ GßöÚßÚ?
Or

(b) Discuss the role of foreign exchange in business

development.

¯õ£õμ Áͺa]°À A¢{¯a ö\»õÁo°ß £[QøÚ

ÂÁ›UPÄ®.
14. (a) What are the various levels of worker’s
participation in management?

÷©»õsø©°À öuõÈ»õͺPÒ £[÷PØ¤ß £À÷ÁÖ

{ø»PÒ ¯õøÁ?

Or

(b) What are the components of technological

environment? Point out the indicators of
technological development.

öuõÈÀ~m£ `Ç¼ß TÖPÒ ¯õøÁ? öuõÈÀ ~m£

Áͺa]°ß SÔPõmiPøÍa _miUPõmkP.

3 D–1694
15. (a) Describe the recent technological developments that
have taken place in India.
C¢v¯õÂÀ \«£zvÀ HØ£mh öuõÈÀ~m£
Áͺa]PøÍ ÂÍUSP.
Or
(b) Write in detail about the New economic policy in
India.
C¢v¯õÂß ¦v¯ ö£õ¸ÍõuõμU öPõÒøP £ØÔ
›ÁõP GÊxP.
SECTION C — (3 × 10 = 30 marks)
Answer any THREE questions.
16. Examine the rationale behind the growth of public sector
in Indian business environment.
C¢v¯ ÁoPa `ǼÀ ö£õxzxøÓ {ÖÁÚ[PÎß
Áͺa]°ß Põμn[PøÍ Bμõ´¢uÔP.
17. Discuss the highlights of the EXIM policy 2009-14.
EXIM öPõÒøP 2009&14 ]Ó¨£®\[PøÍ £ØÔ
ÂÁõvUPÄ®.
18. Write a detailed note on consumer disputes redressal
agencies in India.
C¢v¯õÂÀ EÒÍ ~Pº÷Áõº ¤μa\øÚPÒ wº¨¦ •Pø©PøÍ
SÔzx ›ÁõP GÊxP.
19. What is carbon footprint? What are the measures to be
taken for reducing carbon footprint?
Põº£ß ÁÈuh[PÒ GßÓõÀ GßÚ? Aøu SøÓ¨£uØUS
GkUP¨£h ÷Ási¯ |hÁiUøPPÒ ¯õøÁ?
20. Describe the opportunities and threats presented by
globalization.
E»P©¯©õUPÀ ÁÇ[S® Áõ´¨¦PøͲ®
Aa_ÖzuÀPøͲ® ÂÁ›UPÄ®.
–––––––––––––––

4 D–1694
 D–1695 Sub. Code
23

DISTANCE EDUCATION

Common for M.B.A. (G)/IB/B & F/CS/

PM/HM/HRM/T/EM/RM/TM/LM/CM/FM/MM/SM/
P & OM/Coop. Mgt. DEGREE EXAMINATION,
DECEMBER 2021.

Second Semester

BUSINESS LAWS

(CBCS 2018-19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10 × 2 = 20 marks)

Answer ALL the questions.

1. When is the communication of a revocation complete?

v¸®£¨ ö£ÖuÀ £ØÔ¯ uPÁÀ G¨ö£õÊx
•Êø©¯øhQÓx?

2. What are essentials of wagering agreements?

J¸ £¢u¯ J¨£¢uzvß Azv¯õÁ]¯[PÒ ¯õøÁ?

3. List down the quasi contractual obligations.

÷uõØÓ J¨£¢u Phø©Pøͨ £mi¯¼kP.

4. Distinguish between ordinary guarantee and continuing

guarantee.
\õuõμn EzuμÁõu® ©ØÖ® öuõh¸® EzuμÁõu®
÷ÁÖ£kzvU PõmkP.
5. What are the various modes of fixing the price as per the
sale of goods act, 1930?
\μUS ÂØ£øÚa \mh® 1930À TÓ¨£mkÒÍ Âø»
{ºn°US® •øÓPÒ ¯õøÁ?

6. What is Railway Receipt?

Cμ°À£õøu £ØÖa ^mk GßÓõÀ GßÚ?

7. Who is a partner by estoppel?

•μsuøhU TmhõÎ GߣÁº ¯õº?

8. What is the difference between a holding company and a

subsidiary company?
£[S øPöPõÒ {ÖÁÚzvØS® xøn {ÖÁÚzvØS® EÒÍ
÷ÁÖ£õkPÒ ¯õøÁ?

9. What are the circumstances in which the preference

shareholders can exercise their voting rights?
•ßÝ›ø©¨ £[SuõμºPÒ G¢ua `Ì{ø»°À u©x
ÁõUPÎUS® E›ø©ø¯ø¨ £¯ß£kzu»õ®?

10. What is e-governance?

ªß BÐøP GßÓõÀ GßÚ?

PART B — (5 × 5 = 25 marks)

Answer ALL questions choosing either (a) or (b).

11. (a) What is a contract? Explain the various types of

contract based on the mode of creation.
J¨£¢u® GßÓõÀ GßÚ? E¸ÁõUP® •øÓ
Ai¨£øh°»õÚ J¨£¢uzvß ÁøPPÒ ¯õøÁ?

Or
(b) Bring out the rights of the bailor.
¤øn Gk¨÷£õ›ß E›ø©PøÍ öÁÎUöPõnºP.
2 D–1695
12. (a) What are the duties of the railway administration
as per the Indian Railways Act, 1890?
Cμ°À÷Á \mh® 1890 Cß £i Cμ°À÷Á {ºÁõPzvß
Phø©PÒ ¯õøÁ?
Or
(b) What do you mean by maturity of negotiable
instruments? What are the rules laid down for
calculating maturity?
©õØÓzuUP BÁn[PÎß •vºÄ GßÓõÀ GßÚ?
AøuU PnUQkÁuØPõÚ ÂvPÒ ¯õøÁ?
13. (a) Brief the characteristics of marine insurance
contracts.
PhÀ\õº Põ¨¥mk J¨£¢uzvß £s¦PøÍa _¸USP.
Or
(b) Explain the procedure of registration of a
partnership firm.
J¸ Tmhõsø© {ÖÁÚzøu £vÄ ö\´²® •øÓø¯
ÂÍUSP.
14. (a) What are the functions of the General Insurance
Corporation of India?
ö£õxU Põ¨¦ÖvU PÇPzvß £oPÒ ¯õøÁ?
Or
(b) Bring out the restrictions on the powers of directors
of a company.
C¯US|ºPÎß AvPõμ[PÒ «uõÚ Pmk¨£õkPøÍ
öÁÎUöPõnºP.
15. (a) Explain the procedure for the use of digital
signature as per the Information Technology (IT)
Act, 2000.
uPÁÀ öuõÈÀ~m£Â¯À \mh® 2000&ß £i PoÛ©¯
øPö¯õ¨£zøu £¯ß£kzxÁuØPõÚ |øh•øÓø¯
ÂÍUSP.
Or
(b) What are the obligations of Public Authority as per
Right to Information Act, 2005?
uPÁÀ AÔ²® E›ø©a \mh®, 2005ß £i ö£õx
Bøn¯zvß Phø©PÒ ¯õøÁ?

3 D–1695
 PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Explain the circumstances in which a surety is

discharged from his liability.
J¸ ¤øn¯õͺ AÁμx ö£õÖ¨¤¼¸¢x ÂkÂUP¨£k®
`Ì{ø»PøÍ ÂÍUSP.

17. Explain the rules as the delivery of goods as per the sale
of Goods Act, 1930.
\μUS ÂØ£øÚa \mh® 1930 Cß £i ö£õ¸mPÒ Â{÷¯õP®
ö\´ÁuØPõÚ Âv•øÓPøÍ ÂÍUSP.

18. Describe the duties and liabilities of the carrier by sea.

PhÀ ÁÈ ö\À¾|›ß Phø©PøͲ® ö£õÖ¨¦PøͲ®
ÂÁ›UP.

19. Explain the provisions of the companies Act regarding

alteration of memorandum of Association of a company.
J¸ {ÖÁÚzvß SÔ¨£õøÚø¯ v¸zv Aø©zuÀ SÔzu
{ÖÁÚa \mhzvß ÂvPøÍU TÖP.

20. What is the extraordinary general meeting? Who may call

such meeting?
A\õuõμn ö£õxU Tmh® GßÓõÀ GßÚ? AzuøP¯
Tmh[PøÍ ¯õº AøÇUP»õ®?

————————

4 D–1695
 D–1696 Sub. Code
24

DISTANCE EDUCATION

Common for M.B.A. (G)/IB/B&F/CS/PM/HM/HRM/T/EM/RM/

TM//LM/CM/ FM/MM/SM/P&OM/Co.op Mgt. DEGREE
EXAMINATION, DECEMBER 2021.

Second Semester

MANAGEMENT INFORMATION SYSTEM

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10 × 2 = 20 marks)

Answer ALL questions.

1. Write the activities of Information System.

uPÁÀ •øÓø©°ß ö\¯À£õkPøÍ GÊxP.

2. What are the limitations of MIS?

÷©»õsø©z uPÁÀ •øÓø©°ß Á쮦PÒ ¯õøÁ?

3. What is the purpose of Decision Support System?

wºÄ BuμÄ •øÓø©°ß SÔU÷PõÒ ¯õx?

4. What is video conferencing?

JÎz ÷uõØÓU P¸zxøμ¯õhÀ GßÓõÀ GßÚ?

5. What is the role of internet in management?

÷©»õsø©°À Cøn¯zvß £[PΨ¦ GßÚ?
6. What is Computer Network?
PoÛ ¤øn¯® GßÓõÀ GßÚ?

7. Name any two functional information systems.

H÷xÝ® Cμsk ö\¯À£õk uPÁÀ •øÓø©PÎß
ö£¯ºPøÍ GÊxP.

8. Write the types of social media.

\‰P FhP[PÎß ÁøPPøÍ GÊxP.

9. Expand the term ERP and write its use.

ERP GßÓ _¸UPzvøÚ Â›zx Auß £¯ß GÊxP.

10. Define the term Information System Control.

uPÁÀ •øÓø© Pmk¨£õk GßÓ ö\õÀ¼øÚ Áøμ¯Ö.

PART B — (5 × 5 = 25 marks)
Answer ALL questions, choosing either (a) or (b).

11. (a) Brief on the evolution of Management Information

System.
÷©»õsø©z uPÁÀ •øÓø©°ß £›nõ©
Áͺa]°øÚ _¸[P ÂÁ›.
Or
(b) Describe organization as a system.
J¸ {ÖÁÚzvøÚ •øÓø©¯õP E¸ÁõP¨£kzxP.

12. (a) Management information system and data

processing — compare and contrast.
÷©»õsø©z uPÁÀ •øÓø© ©ØÖ® uμÄ
u쨣kzxuÀ J¨¥k ©ØÖ® ÷ÁØÖø© PõsP.
Or

2 D–1696
 (b) Write short notes on Electronic Mail.
ªßÚg\À £ØÔ ]Ö SÔ¨¦ ÁøμP.

13. (a) Explain briefly about the use of video conferencing

in MIS.

÷©»õsø©z uPÁÀ •øÓø©°À JÎz ÷uõØÓ

P¸zxøμ¯õh¼ß £¯ÛøÚ _¸[P ÂÍUSP.

Or
(b) Explain MIS for market development.
\¢øu ÷©®£õmiØPõÚ ÷©»õsø© uPÁÀ •øÓø©
£ØÔ ÂÍUSP.

14. (a) Bring out the applications of Electronic Data

Interchange.

EDI-ß £¯ß£õkPøÍ öÁÎUöPõnºP.

Or
(b) What is M-Commerce? Explain briefly.
ö\À¼hzx–ÁoP® GßÓõÀ GßÚ? _¸[P ÂÁ›.

15. (a) “Risks in online operations”- Discuss.

""{PÌ÷|μ ö\¯À£õkPξÒÍ ChºPÒ''–ÂÁõv.

Or
(b) Bring out the societal changes of Information
Technology.
\•uõ¯zvÀ uPÁÀ öuõÈÀ ~m£® HØ£kzv¯
©õØÓ[PøÍ öÁÎUöPõnºP.

3 D–1696
 PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Describe the approaches to Management Information

System.
÷©»õsø©z uPÁÀ •øÓUPõÚ AqS •øÓPøÍ
Gkzxøμ.

17. Explain in detail about the use of Artificial Intelligence

and Expert System in management.
÷©»õsø©°À ö\¯ØøP ~snÔÄ ©ØÖ® {¦nº
•øÓø©°ß £¯ßPøÍ Â›ÁõP ÂÍUSP.

18. Elaborate on the role of communication networks in

Management Information System.
÷©»õsø© uPÁÀ •øÓø©°À uPÁÀ £›©õØÓ
¤øn¯[PÎß £[QøÚ Â›ÁõP ÂÍUSP.

19. With a case study, explain in detail about Enterprise

Resource Planning.
öuõÈÀ •øÚÄ ÁÍ® vmhªhÀ £ØÔ Kº {ø» B´Âß
‰»® ›ÁõP ÂÍUSP.

20. Describe security and ethical challenges in Management

Information System.
÷©»õsø© uPÁÀ •øÓø©°À £õxPõ¨¦ ©ØÖ®
JÊUPõÖPÎß AøÓTÁÀPøÍ Gkzxøμ.

——————

4 D–1696
 D–1697 Sub. Code
25

DISTANCE EDUCATION

Common for M.B.A.(G) /IB/B&F/CS/PM/HM/HRM/T/EM/

RM/TM/LM/CM/FM/MM/SM/P&OM/COOP.MGT DEGREE
EXAMINATION, DECEMBER 2021.

Second Semester

HUMAN RESOURCE MANAGEMENT

(CBCS 2018 – 19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10  2 = 20 marks)

Answer ALL the questions.

1. What are the managerial functions of HRM?

©Ûu ÁÍ ÷©»õsø©°ß {ºÁõP ö\¯À£õkPÒ ¯õøÁ?

2. What is Job specification?

£o ÂÁμU SÔ¨¦ GßÓõÀ GßÚ?

3. What are the advantages of internal sources of

recruitment?
Em¦Ó BÒ ÷\º¨¦ ‰»[PÎß |ßø©PÒ ¯õøÁ?

4. What is the need for orientation training?

÷|õUS {ø»¨ £°Ø]°ß ÷uøÁ GßÚ?

5. What are the various non-group training methods of

executive development?
£À÷ÁÖ SÊ \õμõ {ºÁõQ ÷©®£õmk¨ £°Ø] •øÓPÒ
¯õøÁ?
6. Point out the draw backs of social security measures in
India.
C¢v¯õÂÀ EÒÍ \‰P £õxPõ¨¦ vmh[PÎß SøÓ£õkPÒ
¯õøÁ?

7. State the features of the BARS methods of performance

appraisal.
BARS ö\¯ÀvÓß ©v¨¥mk •øÓ°ß A®\[PøÍ TÖP.

8. What are the benefits of employees participation in

management?
÷©»õsø©°À öuõÈ»õͺ £[÷PØ£vß |ßø©PÒ ¯õøÁ?

9. What is golden hand shake?

ö£õß øPS¾UPÀ GßÓõÀ GßÚ?

10. Point out any two of obligations of a Trade Union.

öuõÈØ \[P[PÎß H÷uÝ® Cμsk Phø©PøÍ _miU
PõmkP.

PART B — (5  5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) Explain the organisational level. Challenges faced

by the HR department.
©Ûu ÁÍzxøÓ GvºöPõÒЮ {ÖÁÚ{ø»
\ÁõÀPøÍ ÂÁ›UP.

Or
(b) What is succession planning? What are its
objectives?
Áõ›_ E›ø©z vmhªhÀ GßÓõÀ GßÚ? Auß
÷|õUP[PÒ ¯õøÁ?

2 D–1697
12. (a) Bring out the need for conducting training needs
assessment.
£°Ø] ÷uøÁPøÍ ©v¨¥k ö\´ÁuØPõÚ
Põμn[PøÍ öÁÎUöPõnºP.
Or
(b) Explain the essential components of lecture
methods of training.
›Äøμ £°Ø]°ß •UQ¯ TÖPøÍ ÂÍUSP.

13. (a) Bring out the objectives and benefits of HR audit.

©ÛuÁÍz uoUøP°ß ÷|õUP[PøͲ®
£¯ßPøͲ® öÁÎUöPõnºP.
Or
(b) What are the steps to be taken by a company to
reduce labour turnover?
öuõÈ»õͺ öÁÎ÷¯ØÓzøu SøÓUP J¸ {ÖÁÚ®
GkUP ÷Ási¯ |hÁiUøPPÒ ¯õøÁ?

14. (a) What is demotion? What are the condition for

demotion?
£o CÓUP® GßÓõÀ GßÚ? AÆÁõÖ ö\´ÁuØPõÚ
{£¢uøÚPÒ ¯õøÁ?
Or
(b) Brief the features of workmen’s compensation Act
1923.
£o¯õͺ £n CǨ¥mka \mh®, 1923&ß •UQ¯
A®\[PøÍ _¸USP.

15. (a) As a HR manager, how would you identify an

handle employee grievances?
J¸ ©ÛuÁÍ ÷©»õÍμõP, FȯºPÎß SøÓPøÍ
G[VÚ® PshÔ¢x øP¯õÒú?
Or

3 D–1697
 (b) What is computerised HRIS? What are its sun
systems?
PoÛ ©¯©õUP¨£mh ©ÛuÁÍ uPÁÀ Aø©¨¦
GßÓõÀ GßÚ? Auß xøn Aø©¨¦PÒ ¯õøÁ?

PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Discuss the different phases of HRM.

©ÛuÁÍ ÷©»õsø©°ß £À÷ÁÖ {ø»Pøͨ £ØÔ
ÂÁõvUP.

17. Elaborate the rules to be followed by an interviewer while

conducting an interview.
÷|ºPõnÀ |hzx®÷£õx ÷|ºPõnÀ |hzx£Áº
¤ß£ØÓ÷Ási¯ ÂvPøÍ ÂÁ›UP.

18. Describe the principles of wage and salary

administration.
Fv¯® ©ØÖ® \®£Í {ºÁõP ÷Põm£õkPøÍ ÂÁ›UP.

19. Suggest any five measures for improving performance

appraisal.
ö\¯ÀvÓß ©v¨¥møh ÷©®£kzu HuõÁx I¢x
ÁÈ•øÓPøͨ £›¢xøμUP.

20. Enumerate the features of collective bargaining what are

the prerequisites for successful collective bargaining?
Tmk¨ ÷£μzvß A®\[PøÍ TÖP. öÁØÔPμ©õÚ Tmh¨
÷£μzvØPõÚ •ß {£¢uøÚPÒ ¯õøÁ?

————————

4 D–1697
 D–1698 Sub. Code
31

DISTANCE EDUCATION

COMMON FOR M.B.A. (General)/IB/

B & F/CS/PM/HM/HRM/T/EM/RM/TM/LM/CM/FM/
MM/SM/P & OM/Co-Op Mgt. DEGREE EXAMINATION,
DECEMBER 2021.

Third Semester

MARKETING MANAGEMENT

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

SECTION A — (10 × 2 = 20 marks)
Answer ALL questions.

1. What is marketing environment?

\¢øu°kuÀ `Ì{ø» GßÓõÀ GßÚ?

2. What is Globalization?
E»P©¯©õuÀ GßÓõÀ GßÚ?

3. What is marketing research?

\¢øu°køP B´Ä GßÓõÀ GßÚ?

4. What do you mean by marketing mix?

\¢øuU P»øÁ GßÓõÀ GßÚ?

5. What is Branding?
ö£õ¸Ò SÔ¨¥k GßÓõÀ GßÚ?

6. What is logistic decision?

HØ£õmi¯À •iÄ GßÓõÀ GßÚ?
7. What do you mean by impersonal selling?
BÒ \õμõ ÂØ£øÚ GßÓõÀ GßÚ?

8. What is advertising?
ÂÍ®£μ® GßÓõÀ GßÚ?

9. What is advertisement copy?

ÂÍ®£μ |PÀ GßÓõÀ GßÚ?

10. What do you mean by Data warehouse?

uμÄU Qmh[Q GßÓõÀ GßÚ?
SECTION B — (5 × 5 = 25 marks)
Answer ALL the questions, choosing either (a) or (b).

11. (a) Briefly explain the external environmental factors

of marketing.
\¢øu°køP°ß öÁΦμ `Ì{ø»U PõμoPøÍ
_¸UP©õP ÂÍUSP.
Or
(b) Explain the role of digitalization in marketing
environment.
\¢øu¨£kzxuÀ `Ì{ø»°À iâmhÀ ©¯©õUP¼ß
£[QøÚ ÂÍUSP.

12. (a) Explain the process of consumer buying behaviour.

~Pº÷Áõº Áõ[S® |hzøu°À EÒÍ £À÷ÁÖ
£i{ø»ø¯ ÂÍUSP.
Or
(b) What is product positioning? State the importance
of product positioning.
ö£õ¸Ò {ø»¨£kzxuÀ GßÓõÀ GßÚ? ÷©¾® Auß
•UQ¯zxÁzøu TÖP.

2 D–1698
13. (a) Explain the procedures for fixing the price of a
product.
J¸ ö£õ¸Îß Âø»°kÁuØPõÚ £À÷ÁÖ •øÓPøÍ
ÂÍUSP.
Or
(b) List out the functions of a middleman.
CøhzuμP›ß £oPøͨ £mi¯¼kP.

14. (a) Explain the steps involved in the selling process.

ÂØ£øÚ ö\´•øÓ°À EÒÍ £i{ø»PøÍ ÂÍUSP.
Or
(b) Explain the role of online sales promotional
activities in sales.
ÂØ£øÚ°À Bßø»ß ÂØ£øÚ ÂÍ®£μ
|hÁiUøPPÎß £[QøÚ ÂÍUS.

15. (a) What is advertisement budget? State the uses of it.

ÂÍ®£μz vmhªhÀ GßÓõÀ GßÚ? Auß £¯ßPÒ
¯õx?
Or
(b) Explain the role of data mining in customer
relationship management.
ÁõiUøP¯õͺ öuõhº¦ ÷©»õsø©°À uPÁÀ
_μ[Pzvß £[QøÚ ÂÍUSP.
SECTION C — (3 × 10 = 30 marks)
Answer any THREE questions.

16. Explain different types of pricing policies adopted by a

marketer.
\¢øu¨£kzx£Áº ÷©ØöPõÒЮ £À÷ÁÖ ÁøP¯õÚ
Âø»UöPõÒøPPøÍ £ØÔ ÂÁ›.

3 D–1698
17. Explain 7P’s in service marketing mix.
÷\øÁa \¢øu¨£kzxuÀ EÒÍ 7P’s ÂÁ›.

18. Explain the stages involved in product life cycle.

ö£õ¸Ò ÁõÌUøP _ÇØa]°À EÒÍ £À÷ÁÖ {ø»PøÍ
ÂÍUS.

19. Describe the modern trends in retailing in detail.

]À»øÓ ÂØ£øÚ°À EÒÍ |ÃÚ ÷£õUSPøÍ ÂÁ›UP.

20. Explain the methods of recruitment and training

procedures adopted by the organization while selecting
sales force.
{ÖÁÚzvÀ ÂØ£øÚ¯õͺPøÍ ÷uºÄ ö\´²® ÷£õx ÷©ØU
öPõÒͨ£k® Bm÷\º¨¦ ©ØÖ® £°Øa] •øÓPøÍ
ÂÍUSP.

————————

4 D–1698
 D–1699 Sub. Code
32

DISTANCE EDUCATION

Common for M.B.A. (General)/IB/B&F/CS/PM/HM/HRM/

T/EM/RM/TM/LM/CM/FM/MM/SM/P&OM/Co.Op.Mgt.
DEGREE EXAMINATION, DECEMBER 2021.

Third Semester

FINANCIAL MANAGEMENT

(CBCS 2018 – 19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10  2 = 20 marks)

Answer ALL the questions.

All questions carry equal marks.

1. Define the term “Financial Management”.

“{v ÷©»õsø©” Áøμ¯Ö.

2. What do you understand about long term capital?

}shPõ» ‰»uÚzøu £ØÔ }º AÔÁx ¯õx?

3. What is cost of capital?

‰»uÚ AhUP® GßÓõÀ GßÚ?

4. What is capital Investment?

‰»uÚ •u½k GßÓõÀ GßÚ?

5. Define working capital.

|h¨¦ ‰»uÚ® Áøμ¯Ö.
6. What is meant by operating leverage?
C¯UP ö|®¦ ÷PõÀ GßÓõÀ GßÚ?

7. What do you mean by inventory management?

\μUQ¸¨¦ ÷©»õsø© £ØÔ }º ö£õ¸Ò öPõÒÁx ¯õx?

8. What is Dividend?
£[Põuõ¯® GßÓõÀ GßÚ?

9. What is cash management?

öμõUP ÷©»õsø© GßÓõÀ GßÚ?

10. What is ‘Tax Avoidance’?

‘Á› uº¨¦’ GßÓõÀ GßÚ?

PART B — (5  5 = 25 marks)

Answer ALL the questions, choosing either (a) or (b).

All questions carry equal marks.

11. (a) Explain the objective of financial management.

{v ÷©»õsø©°ß ÷|õUP[PøÍ ÂÍUSP.
Or
(b) Explain the relationship between risk and return.
Chº ©ØÖ® Á¸Áõ´ CμsiØS® Cøh÷¯ EÒÍ
EÓÄ•øÓø¯ ÂÍUSP.

12. (a) Explain the factors determining capital structure.

‰»uÚ Aø©¨ø£ {ºn°UPU Ti¯ PõμoPøÍ
ÂÍUSP.
Or
(b) What are advantages of Average Rate of Return
method?
\μõ\› Á¸©õÚ ÂQu •øÓ°ß |ßø©PÒ ¯õøÁ?

2 D–1699
13. (a) Explain the objective of Receivable Management.
PhÚõÎPÒ ÷©»õsø©°ß ÷|õUP[PøÍ ÂÍUSP.

Or
(b) Write a short note on Decision tree analysis.
•iÄ ©μ £S¨£õ´Ä £ØÔ ]Ö SÔ¨¦ ÁøμP.

14. (a) What are the objectives of cash management?

öμõUP ÷©»õsø© ÷|õUP[PÒ ¯õøÁ?

Or
(b) Explain the different types of dividend policy.
£[Põuõ¯U öPõÒøP°ß £À÷ÁÖ ÁøPPøÍ ÂÍUSP.

15. (a) Explain the Importance of Capital Budgeting.

‰»uÚz vmhzvß •UQ¯zxÁzøu ÂÍUSP.

Or
(b) Explain the concept of working capital.
|h¨¦ •u¼ß P¸zxUPøÍ ÂÍUSP.

PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Explain the role of financial management in the business

organisation.
¯õ£õμ {ÖÁÚzvÀ {v ÷©»õsø©°ß £[PΨø£
ÂÁ›.

17. Discuss the different methods of calculating the cost of

equity capital.
\õuõμn £[SPÎß ‰»uÚ AhUPzøu PnUQk® £À÷ÁÖ
•øÓPøÍ ÂÁõv.

3 D–1699
18. Discuss the significance of working capital in a firm.
J¸ {ÖÁÚzvß |h¨¦ ‰»uÚzvß •UQ¯zxÁzøu
ÂÁõv.

19. Describe briefly the risks benefits of holding inventory.

\μUSPøÍ C¸¨¦ øÁzv¸¨£uõÀ HØ£hU Ti¯ Chº ©ØÖ®
|ßø©PÒ £ØÔ Â›ÁõP ÂÁ›.

20. Explain the factors that determining the dividend policy

of a firm.
£[Põuõ¯U öPõÒøPø¯ {ºn°US® PõμoPøÍ ÂÍUSP.

————————

4 D–1699
 D–1759 Sub. Code
34333

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2021.

Third Semester

INDUSTRIAL RELATIONS MANAGEMENT

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10  2 = 20 marks)

Answer ALL questions.

1. What do you understand by the term industrial relations?

öuõÈØ\õø» EÓÄPÒ £ØÔ }[PÒ AÔÁx GßÚ?

2. What is the role of trade union?

öuõÈØ\[Pzvß £[S ¯õx?

3. What is WFTU?
WFTU GßÓõÀ GßÚ?

4. Write a note on employers’ association.

öuõÈ»õͺPÎß \[P® £ØÔ J¸ SÔ¨¦ GÊxP.

5. What is an industrial dispute?

öuõÈØ\õø» \ºaø\ GßÓõÀ GßÚ?

6. What do you mean by conciliation?

\©μ\® £ØÔ }[PÒ AÔÁx GßÚ?
7. Define collective bargaining.
Tmk ÷£μ® – Áøμ¯ÖUP.

8. What is arbitration?
|kÁº GßÓõÀ GßÚ?

9. What are the different forms that a strike can take?

÷Áø»{Özu® GkUPU Ti¯ £À÷ÁÖ ÁiÁ[PÒ ¯õøÁ?

10. What is the aim of safety committee?

£õxPõ¨¦ SÊÂß ÷|õUP® ¯õx?

PART B — (5  5 = 25 marks)

Answer ALL questions choosing either (a) or (b).

11. (a) Define a trade union. Why do employees join

unions?
öuõÈØ\[P® £ØÔ Áøμ¯ÖUP. öuõÈ»õÎPÒ
\[P[PÎß Hß ÷\ºQÓõºPÒ?

Or
(b) Write a note on recognition of trade unions.
öuõÈØ\[P[PÎß A[RPõμ® £ØÔ J¸ SÔ¨¦ GÊxP.

12. (a) Explain the concept of industrial relations as a

system.
öuõÈØ\õø» EÓÄPÒ J¸ Aø©¨¦ Gߣvß P¸zøu
ÂÍUSP.

Or
(b) Bring out the merits and demerits of grievance
procedure.
SøÓ£õk ö\¯À•øÓ°ß |ßø©PÒ ©ØÖ®
wø©PøÍU TÖP.
2 D–1759
13. (a) What are the causes for disputes?
\ºaø\PÐUPõÚ Põμn[PÒ ¯õøÁ?

Or
(b) Write a note on workers participation in industry.
öuõÈØ\õø»°À öuõÈ»õͺPÎß £[S £ØÔ J¸
SÔ¨¦ GÊxP.

14. (a) Describe the employee’s safety and security

programmes.
öuõÈ»õ롧 £õxPõ¨¦ £ØÔ¯ ¦÷μõQμõ®PøÍ
ÂÁ›UP.

Or
(b) What are the implications of social security
measures in an industry?
öuõÈØ\õø»°À EÒÍ \‰P £õxPõ¨¦
|hÁiUøPPÎß ÂøÍÄPÒ ¯õøÁ?

15. (a) Briefly explain ergonomics.

£oa `Ǽ¯À £ØÔ _¸UP©õP ÂÍUSP.

Or
(b) Write a note on mental health and its significance.
©Ú B÷μõUQ¯® ©ØÖ® Auß •UQ¯zxÁ® £ØÔ J¸
SÔ¨¦ GÊxP.

PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Bring out the tactics adopted by unions to influence the

management.
{ºÁõPzøu FUS¨£uØPõP öuõÈØ\[P[PÎÀ
÷©ØöPõÒͨ£k® u¢vμ[PøÍU TÖP.

3 D–1759
17. Describe Industrial relations strategy.
öuõÈØ\õø» EÓÄPÎß SÔU÷PõøÍ AøhÁuØPõÚ vmh®
£ØÔ ÂÁ›UP.

18. Explain functions of court of enquiry and voluntary

arbitration and its adjudication.
Â\õμøÚ }v©ßÓ®, ußÚõºÁ |kÁº ©ßÓ®, CøÁPÎß
ö\¯À£õkPÒ ©ØÖ® £oPøÍ ÂÍUSP.

19. Explain the steps involve in the process of collective

bargaining.
Tmk ÷£μ ö\¯À•øÓ°À EÒÍ £À÷ÁÖ £i{ø»PøÍ
ÂÍUSP.

20. Explain the barriers of effective employee communication

in the industry.
öuõÈØ\õø»°À vÓߪS £o¯õÒ uPÁÀ öuõhº¤À EÒÍ
uk¨¦ ö\¯ÀPøÍ ÂÍUSP.

————————

4 D–1759
 D–1760 Sub. Code
34334

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2021.

Third Semester

LABOUR LEGISLATIONS – I

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10  2 = 20 marks)

Answer ALL the questions

1. Define the term factory, as used in the factories act 1948.

öuõÈØ\õø» \mh® 1948À EÒÍ öuõÈØ\õø» £ØÔ

Áøμ¯ÖUP.

2. Define ‘Commissioner’ under employee’s compensation

act.

öuõÈ»õ롧 CǨ¥k \mhzvß RÌ Bøn¯º £ØÔ

Áøμ¯ÖUP.

3. Define the term wages as used in the workmen’s

compensation act, 1923.

öuõÈ»õͺPÐøh¯ CǨ¥mk \mh® 1923ß RÌ EÒÍ

Fv¯[PÒ £ØÔ Áøμ¯ÖUP.
4. What is the object underlying the industrial disputes act,
1947?

öuõÈ»P \a\μÄ \mh® 1947À Ai¨£øh°À EÒÍ ö£õ¸Ò

GßÚ?

5. Who a ‘workman’ as defined in the industrial disputes

act, 1947?

öuõÈ»P \a\μÄ \mh® 1947À Áøμ¯ÖUP¨£mkÒÍ

öuõÈ»õÎ GߣÁº ¯õº?

6. Define ‘Shop and establishments Act, 1947.

Pøh ©ØÖ® ìuõ£Ú \mh®, 1947 £ØÔ Áøμ¯ÖUP.

7. Define the term employee as used in the employees’ state

insurance act, 1948.

FȯºPÐøh¯ ©õ{» Põ¨¥mk \mh®, 1948&ß RÌ EÒÍ

Fȯº £ØÔ Áøμ¯ÖUP.

8. Define the term appropriate government as used in the

employees’ state insurance act, 1948.

öuõÈ»ÍõºPÐøh¯ ©õ{» Põ¨¥mk \mh®, 1948ß RÌ

EÒÍ ö£õ¸zu©õÚ Aμ_ £ØÔ Áøμ¯ÖUP.

9. What do you mean by ‘lay off’?

‘£o }UP®’ £ØÔ }[PÒ AÔÁx GßÚ?

10. Who is a exempted employee under provident fund act?

÷\© |» \mhzvß RÌ J¸ »US AÎUP¨£mh Fȯº

GߣÁº ¯õº?
2 D–1760
 PART B — (5  5 = 25 marks)

Answer ALL questions choosing either (a) or (b).

11. (a) Describe the procedure of appointment of inspectors

under the Factories Act, 1948.
öuõÈ»õͺ |»a\mh® 1948ß RÌ Bøn¯õͺPÎß
{¯©Ú® £ØÔ¯ ö\¯À•øÓø¯ ÂÁ›UP.

Or
(b) State the restrictions imposed by the Factories Act,
1948 on the employment and work of women in a
factory.
öuõÈØ\õø»°À ö£s FȯºPÎß £o ©ØÖ®
÷Áø» «uõÚ öuõÈ»P \mh®, 1948À TÓ¨£mkÒÍ
voUP¨£mkÒÍ Pmk¨£õkPøÍ TÖP.

12. (a) Discuss ‘arising out of and in the course of

employment’ as used in the workmen’s
Compensation Act, 1923?
öuõÈ»õͺPÐøh¯ CǨ¥mk \mh®, 1923ß RÌ
‘÷Áø»°ß {a\¯ußø© ©ØÖ® GÊQßÓ {ø» ’ £ØÔ
ÂÁõvUP.

Or
(b) State the rules regarding the notice of an accident
and its proper manner.

J¸ £zvß AÔ¨¦ ©ØÖ® Auß •øÓ¯õÚ ÁÈPÒ

SÔzu Âv•øÓPøÍ GkzxU TÖP.

3 D–1760
13. (a) What are the duties of conciliation officer as laid
down in the industrial disputes act 1947?

öuõÈ»P \a\μÄ \mh® 1947&ß RÌ EÒÍ \©μ\

AvPõ›°ß Phø©PÒ £ØÔ TÖP.

Or

(b) Define the terms ‘strike’ and ‘lockout’ as used in the

industrial disputes act, 1947.

öuõÈ»P \a\μÄ \mh® 1947&ß RÌ EÒÍ ‘÷Áø»

{Özu®’ ©ØÖ® PuÁøh¨¦ £ØÔ Áøμ¯ÖUP.

14. (a) What are the different types of benefits provided by

the employees’ state insurance act, 1948?

öuõÈ»ºPÐøh¯ Põ¨¥mka \mh®, 1948À

TÓ¨£mkÒÍ |ßø©PÎß £À÷ÁÖ ÁøPPÒ ¯õøÁ?

Or

(b) How inspectors are appointed under employees

provident and miscellaneous provisions Act, 1952?

öuõÈ»õÎPÎß ÷\© |» ©ØÖ® Cuμ ÂvPÒ \mh®,

1952ß RÌ B´ÁõͺPÒ GÆÁõÖ
{¯ªUP¨£kQßÓõºPÒ?

4 D–1760
15. (a) What are the rules as to payment and recovery of
contributions by an employer?

÷Áø» ÁÇ[S£Á›ß £[PΨ¤À £n® ÁÇ[SuÀ

©ØÖ® «m£x öuõhº£õÚ Âv•øÓPøÍU TÖP.

Or

(b) What are the obligations of principal employer

under contract labour (R & A) act, 1970?

J¨£¢u öuõÈ»õͺ JÊ[S•øÓ ©ØÖ® JȨ¦ \mh®

1970ß RÌ •ußø© ÷Áø» ÁÇ[S£Á›ß
Phø©PøÍU TÖP.

PART C — (3 × 10 = 30 marks)

Answer any THREE questions

16. State the provisions of the Factories Act, 1948 with

regard to health of the workers.

öuõÈ»õͺPÎß B÷μõUQ¯® SÔzx öuõÈØ\õø» \mh®

1948À EÒÍ åμzxPøÍU TÖP.

17. State the general provisions regarding benefits under the

employees’ state insurance act, 1948.

öuõÈ»õÎPÐøh¯ Põ¨¥mk \mh® 1948ß RÌ ö£õx

|ßø©PÒ SÔzu åμzxUPøÍ GkzxU TÖP.

5 D–1760
18. What are the various methods for the settlement of
industrial disputes under the industrial dispute act 1947?

öuõÈ»P \mh® 1947ß RÌ öuõÈ»P \a\μÄPøÍ

wº¨£uØPõÚ £À÷ÁÖ ÁÈ•øÓPÒ ¯õøÁ?

19. Write a note on the scope and object of the employees’

provident funds and miscellaneous provision act, 1952.

öuõÈ»õÎPÐøh¯ ÷\© |» ©ØÖ® Cuμ ÂvPÒ \mh® 1952

EÒÍ Áõ´¨¦ ©ØÖ® ö£õ¸Ò £ØÔ J¸ SÔ¨¦ GÊxP.

20. Discuss the employer and employees relationship under

contract labour regulations and abolition act 1970.

J¨£¢u öuõÈ»õͺ JÊ[S•øÓ ©ØÖ® JȨ¦ \mh®

1970ß RÌ EÒÍ öuõÈ»õͺ ©ØÖ® öuõÈ»õÎ EÓÄ •øÓ
£ØÔ ÂÁõvUP.

————————

6 D–1760
 D–1761 Sub. Code
34335

DISTANCE EDUCATION

M.B.A. DEGREE EXAMINATION, DECEMBER 2021.

Third Semester

Human Resource Management

TRAINING AND DEVELOPMENT

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10  2 = 20 marks)

Answer ALL questions.

1. What do you understand by ‘Education’?

‘PÀÂ’ £ØÔ }[PÒ AÔÁx GßÚ?

2. Define training.
£°Ø] £ØÔ Áøμ¯ÖUP.

3. Give GST tax slab for state and central governments.

©õ{» ©ØÖ® ©zv¯ Aμ_ÐUPõP GST Á› ì»õ¨¦PøÍ
u¸P.

4. What do you mean by technical skills?

öuõÈÀ~m£ vÓßPÒ £ØÔ }[PÒ AÔÁx GßÚ?

5. What do you mean by Executive Development

Programme?
{ºÁõP Áͺa] ÷©®£õk vmh® £ØÔ }[PÒ AÔÁx GßÚ?
6. What is meant by evaluation of training?
£°Ø]°ß ©v¨¥k GßÓõÀ ö£õ¸Ò GßÚ?

7. Write a note on ice breaking and games.

Iì ¨÷μUQ[ ©ØÖ® ÂøͯõmkPÒ £ØÔ J¸ SÔ¨¦ ÁøμP.

8. Write a note on business games.

ÁoP ÂøͯõmkPÒ £ØÔ J¸ SÔ¨¦ u¸P.

9. What is cost benefit analysis?

ö\»Ä £¯ß £S¨£õ´Ä GßÓõÀ GßÚ?

10. State the development programmes in a private sector

organization.
uÛ¯õº xøÓ {ÖÁÚzvß ÷©®£õk vmh[PøÍ
GkzxøμUP.

PART B — (5  5 = 25 marks)

Answer ALL questions choosing either (a) or (b).

11. (a) What are the features of employee training?

Fȯº £°Ø]°ß ]Ó¨£®\[PÒ ¯õøÁ?

Or
(b) Distinguish between training, education and
development.
£°Ø], PÀ ©ØÖ® Áͺa]°øÚ ÷ÁÖ£kzvU
PõmkP.

12. (a) “Training is an investment and not an expense.”

Comment.
‘‘£°Ø] Gߣx •u½k Ax ö\»Ä AÀ»’’ P¸zxU
TÖP.

Or

2 D–1761
 (b) What are the duties and responsibilities of training
managers?
£°Ø] ÷©»õͺPÎß Phø©PøͲ®
ö£õÖ¨¦PøͲ® TÖP.

13. (a) Distinguish between on the job training and ‘off the
job training.’
÷Áø»°À £°Ø] ©ØÖ® ÷Áø»°À AÀ»õu
£°Ø]°øÚ ÷ÁÖ£kzvU PõmkP.

Or
(b) What are the merits of executive development
programme?
{ºÁõP Áͺa] vmh[PÎß |ßø©PÒ ¯õøÁ?

14. (a) Explain the role of training and development as

corporate social responsibility.
ö£¸ {ÖÁÚ \‰P £õxPõ¨¤À £°Ø] ©ØÖ®
Áͺa]°ß £[QøÚ ÂÍUSP.

Or
(b) Explain the importance of evaluation of training.
£°Ø] ©v¨¥miß •UQ¯zxÁzøu GÊxP.

15. (a) Briefly explain the learning cycle in training and

development.
£°Ø] ©ØÖ® Áͺa]°ß PØÓÀ _ÇØ]°øÚ
_¸UP©õP ÂÍUSP.

Or
(b) Write a note on government policy on training.
£°Ø] «uõÚ Aμ_ öPõÒøP £ØÔ J¸ SÔ¨¦ ÁøμP.
3 D–1761
 PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Explain in detail the organizational structure of training

organization.
£°Ø] {ÖÁÚzvÀ {ÖÁÚU Pmhø©¨ø£ ›ÁõP ÂÍUSP.

17. Write the procedures for selection of internal and

external trainers.
EÒ ©ØÖ® öÁÎ £°Ø]¯õͺPøÍ ÷uºÄ ö\´ÁvÀ EÒÍ
ö\¯À•øÓPøÍU TÖP.

18. Explain how the effectiveness of training programmes

can be evaluated.
£°Ø] vmh[PÎß ö\¯ÀvÓß GÆÁõÖ ©v¨¥k
ö\´¯¨£kQÓx?

19. Explain the importance of executive development

programme.
{ºÁõP Áͺa] vmhzvß •UQ¯zxÁzøu GÊxP.

20. Explain in detail various development programmes in

public and private sector organizations.
ö£õxzxøÓ ©ØÖ® uÛ¯õº xøÓ {ÖÁÚ[PÎß £À÷ÁÖ
Áͺa] vmh[PøÍ Â›ÁõP ÂÍUSP.

————————

4 D–1761
 D–1762 Sub. Code
34341

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2021.

Fourth Semester

COMPENSATION MANAGEMENT

(CBCS 2018-19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10 × 2 = 20 marks)

Answer ALL the questions.

1. What do you understand by employee remuneration?

Fȯº Fv¯® £ØÔ }[PÒ AÔÁx GßÚ?

2. What is compensation?
CǨ¥k GßÓõÀ GßÚ?

3. Define trade unionism.

öuõÈØ\[P® & Áøμ¯ÖUP.

4. Define incentives.
FUP öuõøPPÒ & Áøμ¯ÖUP.

5. What do you mean by ‘Fringe Benefits’?

Âή¦ |ßø©PÒ £ØÔ }[PÒ AÔÁx GßÚ?

6. What do you understand by minimum wage?

SøÓ¢u£m\ T¼ £ØÔ }[PÒ AÔÁx GßÚ?
7. What do you mean by wage incentive plans?
T¼ FUPz vmh[PÒ £ØÔ }[PÒ AÔÁx GßÚ?

8. What are the group incentive schemes?

SÊ FUPz vmh[PÒ GßÓõÀ GßÚ?

9. What is meant by job evaluation?

÷Áø» ©v¨¥k GßÓõÀ GßÚ?

10. Write a note on executive compensation.

{ºÁõP CǨ¥k £ØÔ J¸ SÔ¨¦ GÊxP.

PART B — (5 × 5 = 25 marks)

Answer ALL questions choosing either (a) or (b).

11. (a) Discuss the essentials of sound wage and salary

structure.
T¼ ©ØÖ® \®£Í Aø©¨¤ß Azv¯õÁ]¯[PøÍ
ÂÁõvUP.

Or
(b) What factors should be considered in fixing
employee compensation?
öuõÈ»õÎ CǨ¥k {ºn°¨£vÀ
HØÖUöPõÒͨ£k® PõμoPÒ ¯õøÁ?

12. (a) Bring out the advantages and limitations of

incentives.
FUP öuõøPPÎß |ßø©PÒ ©ØÖ® Á쮦PøÍU
TÖP.

Or

2 D–1762
 (b) Explain the merits and demerits of group incentive
schemes.
SÊ FUP vmh[PÎß |ßø©PÒ ©ØÖ® Á쮦PøÍU
TÖP.

13. (a) What are the advantages and limitations of profit

sharing?
C»õ£ £QºÂß |ßø©PÒ ©ØÖ® Á쮦PÒ ¯õøÁ?

Or
(b) Bring out the procedure for fixing salary for
monthly rated employees.
FȯºPÎß ©õu Ai¨£øh°À \®£Í® {ºn¯®
ö\´ÁuØPõÚ ö\¯À•øÓ°øÚU TÖP.

14. (a) Explain the benefits of linking pay to performance.

ö\¯ÀvÓÝhß \®£Ízøu Cøn¨£vÀ EÒÍ
|ßø©PøÍ ÂÍUSP.

Or
(b) Write a note on performance compensation.
ö\¯ÀvÓß CǨ¥k £ØÔ J¸ SÔ¨¦ GÊxP.

15. (a) State key provisions of payment of wages act,

minimum wages act and payment of bonus act.
Fv¯[PÒ \mh®, SøÓ¢u£m\ Fv¯[PÒ \mh®,
öÁS©v ÁÇ[PÀ \mh[PÎÀ EÒÍ åμzxPøÍ
GkzxU TÖP.

Or
(b) Write a note on wage incentives in India.
C¢v¯õÂÀ T¼ FUP öuõøP £ØÔ J¸ SÔ¨¦ GÊxP.

3 D–1762
 PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. What are the principles of wages and salary

administration?
T¼ ©ØÖ® \®£Í {ºÁõPzvß öPõÒøPPÒ ¯õøÁ?

17. Describe the various types of fringe benefits offered to

employees in India.
C¢v¯õÂÀ öuõÈ»õÎPÐUS ÁÇ[P¨£k® £À÷ÁÖ
ÁøP¯õÚ Âή¦ |ßø©PøÍ ÂÁ›UP.

18. Explain in detail the nature and objectives of job

evaluation.
÷Áø» ©v¨¥miß C¯À¦ ©ØÖ® ÷|õUP[PøÍ Â›ÁõP
ÂÍUSP.

19. Explain the different types of incentive systems.

FUP Aø©¨¤ß £À÷ÁÖ ÁøPPøÍ ÂÍUSP.

20. Discuss in detail Current Trends in compensation.

CǨ¥miß uØ÷£õøu¯ ÷£õUSPøÍ Â›ÁõP ÂÁõvUP.

————————

4 D–1762
 D–1763 Sub. Code
34342

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2021.

Fourth Semester

GLOBAL HUMAN RESOURCE MANAGEMENT

(CBCS 2018-19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10 × 2 = 20 marks)

Answer ALL the questions.

1. Define International Human Resource Management.

\ºÁ÷u\ ©ÛuÁÍ ÷©»õsø© £ØÔ Áøμ¯ÖUP.

2. List down any two functions in international HRM.

\ºÁ÷u\ ©ÛuÁÍ ÷©»õsø©°ß H÷uÝ® Cμsk
£oPøͨ £mi¯¼kP.

3. What do you mean by global HR recruitment?

\ºÁ÷u\ ©ÛuÁÍ ÷©»õsø©°À Bm÷\º¨¦ £ØÔ }[PÒ
AÔÁx GßÚ?

4. What do you mean by training?

£°Ø] £ØÔ }[PÒ AÔÁx GßÚ?

5. What do you mean by Selection?

÷uºÄ ö\´uÀ £ØÔ }[PÒ AÔÁx GßÚ?
6. What is meant by demotion?
£u°ÓUP® £ØÔ AÔÁx GßÚ?

7. Write a note on international compensation.

\ºÁ÷u\ CǨ¥k £ØÔ J¸ SÔ¨¦ ÁøμP.

8. What is WTO?
WTO GßÓõÀ GßÚ?

9. Distinguish between training and development.

£°Ø] ©ØÖ® Áͺa]°øÚ ÷ÁÖ£kzvU PõmkP.

10. Write a note on culture shock.

P»õa\õμ Avºa] £ØÔ J¸ SÔ¨¦ GÊxP.

PART B — (5 × 5 = 25 marks)

Answer ALL questions choosing either (a) or (b)

11. (a) What are the challenges and opportunities of

globalizing HR?
\ºÁ÷u\ ©ÛuÁÍ ÷©»õsø©°À EÒÍ \ÁõÀPÒ
©ØÖ® \¢uº¨£[PøÍU TÖP.

Or
(b) Bring out the differences between domestic HRM
and international HRM.

EÒ|õmk ©ÛuÁÍ ÷©»õsø© ©ØÖ® \ºÁ÷u\

©ÛuÁÍ ÷©»õsø©°ß ÷ÁÖ£õkPøÍU TÖP.

2 D–1763
12. (a) What are the challenges in global placement?
\ºÁ÷u\ ÷Áø» Áõ´¨¤À EÒÍ \ÁõÀPÒ ¯õøÁ?

Or
(b) Explain the selection procedure adopted in
organizations.
{ÖÁÚ[PÎÀ £o¯õͺ ÷uºÄ •øÓ°øÚ ÂÍUSP.

13. (a) Write a note on multiculturalism.

£ß•P P»õa\õμ® £ØÔ J¸ SÔ¨¦ GÊxP.

Or
(b) What are the advantages in training?
£°Ø]°ß |ßø©PÒ ¯õøÁ?

14. (a) What is the role of strategic management of

international labour relations?
\ºÁ÷u\ öuõÈ»õͺ EÓÄ •øÓ°À ²Uv
÷©»õsø©°ß £[S GßÚ?

Or
(b) Write a note on leadership training.
uø»ø©zxÁ £°Ø] £ØÔ J¸ SÔ¨¦ GÊxP.

15. (a) Briefly explain HR relations management.

©ÛuÁÍ EÓÄPÒ ÷©»õsø©°øÚ _¸UP©õP
ÂÍUSP.

Or
(b) Write a note on labour relations in international
areana.
\ºÁ÷u\ Aμ[QÀ öuõÈ»õͺ EÓÄ •øÓPÒ £ØÔ J¸
SÔ¨¦ GÊxP.
3 D–1763
 PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Explain the nature and scope of international human

resource management.
\ºÁ÷u\ ©ÛuÁÍ ÷©»õsø©°À C¯À¦ ©ØÖ®
Áõ´¨¤øÚ ÂÍUSP.

17. Explain internal and external sources of recruitment.

£o¯õͺ Bm÷\º¨¤À EÒ ©ØÖ® öÁÎ Buõμ[PøÍ
ÂÍUSP.

18. Explain in detail compensation structure in MNCs.

MNC PÎÀ CǨ¥k Aø©¨¤øÚ Â›ÁõP ÂÍUSP.

19. Explain the role of HR manager in international human

resource management.
\ºÁ÷u\ ©ÛuÁÍ ÷©»õsø©°À ©ÛuÁÍ ÷©»õÍ›ß
£[QøÚ ÂÍUSP.

20. Compare the UK, Japanese and European approaches to

labour relations.
öuõÈ»õͺ EÓÄPÐUPõÚ UK, ᨣõÛ¯ ©ØÖ® I÷μõ¨¤¯
AqS•øÓPøÍ J¨¤kP.

————————

4 D–1763
 D–1764 Sub. Code
34343

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2021.

Fourth Semester

EMOTIONAL COMPETENCE

(CBCS 2018-19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10 × 2 = 20 marks)

Answer ALL the questions.

1. Write a note on creative thinking.

£øh¨¦ ]¢uøÚ £ØÔ J¸ SÔ¨¦ GÊxP.

2. What are the types of emotional intelligence?

EnºÄ¨§ºÁ AÔÂß ÁøPPÒ ¯õøÁ?

3. What is meant by social competence?

\‰P vÓß Gߣuß ö£õ¸Ò GßÚ?

4. What do you mean by stress?

©Ú AÊzu® £ØÔ }[PÒ AÔÁx GßÚ?

5. What is empathy?
£a\õuõ£® GßÓõÀ GßÚ?

6. Distinguish between job enlargement and job enrichment.

÷Áø» ›ÁõUP® ©ØÖ® ÷Áø» ö\ÔÅmhø»
÷ÁÖ£kzxP.
7. What is initiative optimism?
•¯ÀQßÓ |®¤UøP GßÓõÀ GßÚ?

8. What are the qualities of a leader?

J¸ uø»Á›ß Sn[PøÍU TÖP.

9. Distinguish between team and group.

Ao ©ØÖ® SÊøÁ ÷ÁÖ£kzvU PõmkP.

10. What do you understand by spatial intelligence?

Chg\õº¢u AÔÄ £ØÔ }[PÒ AÔÁx GßÚ?

PART B — (5 × 5 = 25 marks)

Answer ALL questions choosing either (a) or (b).

11. (a) How does emotional intelligence differ from mental

intelligence?
EnºÄ¨§ºÁ AÔÄ ©Ú AÔ¼¸¢x GÆÁõÖ
÷ÁÖ£kQÓx?

Or
(b) How is emotional intelligence important for people?
EnºÄ¨§ºÁ AÔÄ ©UPÐUS GÆÁõÖ •UQ¯zxÁ®
Áõ´¢ux?

12. (a) How will you recognize one’s emotions and their
effects?
J¸Á¸øh¯ EnºÄPøͲ® AøÁPÎß
ÂøÍÄPøͲ® GÆÁõÖ }[PÒ Aøh¯õÍ® Psk
öPõÒúPÒ?

Or
(b) Briefly explain self marketing.
_¯ \¢øu¨£kzxuø» _¸UP©õP ÂÍUSP.

2 D–1764
13. (a) Write a note on disruptive emotions and impulses in
check.
^ºSø»US® EnºÄPÒ ©ØÖ® yskuÀPÒ £ØÔ J¸
SÔ¨¦ GÊxP.

Or
(b) Explain in detail passive emotions.
ö\¯»ØÓ EnºÄPøÍ Â›ÁõP ÂÍUSP.

14. (a) How will you define leadership as a process of

influence?
uø»ø©¨ £sø£ yskQßÓ ö\¯À•øÓ¯õP
GÆÁõÖ Áøμ¯øÓ ö\´ÃºPÒ?

Or
(b) Write a note on conflict management.
•μs£õk ÷©»õsø© SÔzx J¸ SÔ¨¦ GÊxP.

15. (a) Explain the concept of motivation.

FUSÂzu¼ß P¸zøu ÂÍUSP.

Or
(b) Write notes on collaboration and cooperation.
CønuÀ ©ØÖ® JzxøǨ¦ £ØÔ SÔ¨¦ GÊxP.

PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Explain in detail various types of emotions.

EnºÄPÎß £À÷ÁÖ ÁøPPøÍ Â›ÁõP ÂÍUSP.

3 D–1764
17. How does motivation affect behaviour and performance?
FUS¨¦ GÆÁõÖ |hzøuø¯²® ö\¯ÀvÓøÚ²®
GÆÁõÖ £õvUQßÓÚ?

18. Discuss in detail the relationship between individual and

institution.
uÛ¨£mh ©ØÖ® {ÖÁÚzvØPõÚ EÓÄ •øÓ°øÚ Â›ÁõP
ÂÁõvUP.

19. Identify some of the emotions that may cause

dysfunctional behaviour. How can these emotions be
managed?
]» EnºÄPÒ ö\¯À£hõu |hzøuø¯ E¸ÁõUSÁuØPõÚ
Põμn[PøÍU PshÔP. C¢u ÁøP EnºÄPÒ GÆÁõÖ
{ºÁQUP¨£kQßÓÚ?

20. Explain in detail the objectives of a team and group.

J¸ Ao ©ØÖ® SÊÂß ÷|õUP[PøÍ Â›ÁõP ÂÍUSP.

————————

4 D–1764
 D–1765 Sub. Code
34344

DISTANCE EDUCATION

M.B.A. DEGREE EXAMINATION, DECEMBER 2021.

Fourth Semester

Human Resource Management

LABOUR LEGISLATIONS - II

(CBCS 2018 – 19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10  2 = 20 marks)

Answer ALL the questions.
1. Define Allocable Surplus under the payment of Bonus Act
1965.
\ß©õÚ® ÁÇ[Sa \mh® 1965°ß JxUP¨£mh
E£›&Áøμ¯Ö.

2. What is meant by Bonus?

\ß©õÚz öuõøP GßÓõÀ GßÚ?

3. Define term Appropriate Government under the payment

of Gratuity Act 1972.
£oUöPõøh ÁÇ[S® \mh® 1972°ß£i ‘uS¢u Aμ_’ £ØÔ
Áøμ¯ÖP.

4. What do you meant by Wage-periods?

T¼UPõ»® GßÓõÀ GßÚ?

5. What do you understand by Contracting out under the

payment of wages Act 1936?
T¼ ÁÇ[S® \mh® 1936°ß £i J¨£¢u öÁÎ÷¯ GßÓõÀ
GßÚ?
6. What is meant by Gratuity?
£oUöPõøh GßÓõÀ GßÚ?

7. Define ‘Cost of living index number’ under the Minimum

wages Act 1948.
SøÓ¢u T¼ \mh® 1948 £i ÁõÌUøPa ö\»Ä SÔ±mk Gs
£ØÔ C»UPn® u¸P.

8. How would fix payment of minimum rate of wages under

the Minimum wage Act 1948?
SøÓ¢u T¼a\mh® 1948°ß SøÓ¢u T¼ ÁÇ[SÁx
GÆÁõÖ •iÄ ö\´¯¨£kQÓx?

9. Who is the Certifying Officer under the Industrial

Employment (Standing orders) Act 1948.
öuõÈÀ ÷Áø» ({ø» EzuμÄ) \mh® 1948°ß \õßÖ
AvPõ› ¯õº?

10. Define the ‘Trade Union’ under the Trade Union

Act 1926.
öuõÈÀ \[Pa\mh® 1926°ß £i öuõÈÀ \[P® £ØÔ
Áøμ¯øÓ ö\´P.

PART B — (5  5 = 25 marks)

Answer ALL the questions, choosing either (a) or (b).

11. (a) What are the conditions for the eligibility of bonus?
When is an employee disqualified from receiving
bonus?
\ß©õÚ® ö£Ó EÒÍ {£¢uøÚPÒ ¯õøÁ? \ß©õÚ®
ö£ÖÁuØS öuõÈ»õÎ G¨÷£õx uSv CÇUQÓõº?
Or
(b) How is gross profit calculated in case of a company
for the purposes of bonus?
\ß©õÚ® ÁÇ[P {ÖÁÚzvÀ ö©õzu »õ£® GÆÁõÖ
PnUQh¨£kQÓx?

2 D–1765
12. (a) What are the rules relating to nomination by an
employee under the payment of Gratuity Act 1972
£oUöPõøh ÁÇ[S® \mh® 1972&°ß£i
öuõÈ»õ롧 Áõ›_ {¯ªÛzvØPõÚ Âv•øÓ
¯õøÁ?
Or
(b) Write a note on “Compulsory insurance of employer
for payment Gratuity”.
£oUöPõøh ÁÇ[P ÷Áø» AΨ÷£õ¸USPõÚ
Pmhõ¯ DmkÖv £ØÔ SÔ¨¦ ÁøμP.
13. (a) Explain the deduction which maybe made from
wages for absents from duty under the Payment of
Wages Act 1936.
T¼ ÁÇ[S® \mh® 1936 °ß £i £oUS Áμõø©US
¤izu® ö\´¯¨£k® T¼ £ØÔ ÂÍUSP.
Or
(b) Explain the deductions which may be made from
wages or recovery of advances under the payment
of Wages Act 1936.
T¼ ÁÇ[S® \mh® 1936 T¼ ¤izu® AÀ»x
•ß£n® v¸®£ ö£ÖuÀ £ØÔ ÂÍUSP.
14. (a) What is the object of the Minimum Wages Act 1948?
SøÓ¢u T¼a\mh® 1948°ß ÷|õUP® ¯õøÁ?
Or
(b) Write a note on Advisory board and Central
Advisory Board.
“AÔÄøμ TÖ®\ø£ ©ØÖ® ©zv¯ AÔÄøμ TÖ\ø£”
SÔ¨¦ ÁøμP.
15. (a) What are the powers of Certifying officers and
appellate authorities under the Industrial
Employment (Standing orders) Act 1946?
öuõÈÀ ({ø» EzuμÄ) \mh® 1946°ß £i \õßÖ
AvPõ› ©ØÖ® ÷©À•øÓ°mk AvPõμ Aø©¨¤ß
AvPõμ® ¯õøÁ?
Or

3 D–1765
 (b) What is the penalty for supplying false information
regarding a trade union?
öuõÈÀ \[P® £ØÔ uÁÓõÚ uPÁÀ AÔ¨£uØPõÚ
A£μõu® ¯õøÁ?

PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. How is Available Surplus determined under the payment

of Bonus Act 1965?
\ß©õÚ® ÁÇ[S® \mh® 1965 °ß £i QøhUPUTi¯ E£›
GÆÁõÖ •iÄ ö\´¯¨£kQÓx?

17. What are the rules regarding recovery of the amount of

gratuity under the Payment of Gratuity Act.
£oUöPõøha \mhzvߣi £oUöPõøh v¸®£ ö£ÖuÀ
\®£¢u©õÚ ÂvPÒ ¯õøÁ?

18. State the provisions of the payment of wage Act 1936

regarding deduction from wages.
T¼ ¤izu® ö\´¯ T¼ ÁÇ[PÀ \mh® 1936°ß £i EÒÍ
{£¢uøÚPøÍ ÂÍUSP.

19. Give the procedure for fixing and revising minimum

wages under the Minimum wages Act 1948.
SøÓ¢u T¼ \mh® 1948°ß £i SøÓ¢u T¼ {ºn¯®
©ØÖ® ©õØÓ® ö\´¯ EÒÍ ÁÈ•øÓPÒ ¯õøÁ?

20. Discuss the procedure for Certification of standing orders

under the Industrial Employment(Standing orders)Act
1946.
öuõÈÀ÷Áø» ({ø» EzuμÄ) \mh® 1946 °ß£i {ø»
EzuμÄUS \õßÖ ÁÇ[P EÒÍ ÁÈ•øÓPøÍ ÂÍUSP.

————————

4 D–1765
 D–1766 Sub. Code
34345

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2021.

Fourth Semester

ORGANISATIONAL DEVELOPMENT

(CBCS 2018 – 19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10  2 = 20 marks)

Answer ALL the questions.

1. What do you understand by organization development?

{ÖÁÚ Áͺa] £ØÔ }[PÒ AÔÁx GßÚ?

2. What do you mean by planned change?

vmhªh¨£mkÒÍ ©õØÓ® £ØÔ }[PÒ AÔÁx GßÚ?

3. State any two problems in organization development.

{ÖÁÚ Áͺa]°ß H÷uÝ® Cμsk ¤μa]øÚPøÍU TÖP.

4. What do you understand by organization development

interventions?
{ÖÁÚ Áͺa] uø»±kPÒ £ØÔ }[PÒ AÔÁx GßÚ?

5. What is sensitivity training?

EnºvÓß £°Ø] GßÓõÀ GßÚ?

6. Define MBO.
÷|õUP® Áõ°»õP EÒÍ {ºÁõP® (MBO) £ØÔ Áøμ¯ÖUP.
7. List down any two benefits of MBO.
÷|õUP® Áõ°»õP EÒÍ {ºÁõPzvß H÷uÝ® Cμsk
£¯ßPøÍ £mi¯¼kP.

8. What is Quality of Work life?

÷Áø» ÁõÌUøP°ß uμ® GßÓõÀ GßÚ?

9. Distinguish between team and group.

Ao ©ØÖ® SÊøÁ ÷ÁÖ£kzvU PõmkP.

10. Write a note on Gestalt approach of team building.

Ao Aø©zu¼À öPìmhõÀm AqS•øÓ £ØÔ J¸
SÔ¨¦ GÊxP.

PART B — (5  5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) How does organizational development differ from

management development?
{ÖÁÚ Áͺa] {ºÁõP Áͺa]°¼¸¢x GÆÁõÖ
÷ÁÖ£kQÓx?

Or
(b) State the basic values of organization development.
{ÖÁÚ Áͺa]°ß Ai¨£øh ©v¨¦PøÍU TÖP.

12. (a) What do you understand by action research?

|hÁiUøP B´Ä £ØÔ }[PÒAÔÁx GßÚ?

Or
(b) What are the features of organization development?
{ÖÁÚ Áͺa]°ß ]Ó¨£®\[PÒ ¯õøÁ?

2 D–1766
13. (a) What are the steps in Management by Objectives?
÷|õUP[PÒ Áõ°»õP EÒÍ {ºÁõPzvß
£i{ø»PøÍU TÖP.
Or
(b) What are the objectives of sensitivity training?
EnºvÓß £°Ø]°ß ÷|õUP[PÒ ¯õøÁ?

14. (a) Discuss the process of team building.

Ao Aø©zu¼ß ö\¯À•øÓ°øÚ ÂÁõvUP.
Or
(b) Write a note on quality circle.
uμÁmhzøu¨ £ØÔ J¸ SÔ¨¦ GÊxP.

15. (a) Write a note on comprehensive interventions.

›ÁõÚ uø»±kPÒ £ØÔ J¸ SÔ¨¦ GÊxP.

Or
(b) Write a note on structural interventions.
Pmhø©¨¦ uø»±kPÒ £ØÔ J¸ SÔ¨¦ GÊxP.

PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Discuss the nature and scope of organization

development.
{ÖÁÚ Áͺa]°ß C¯À¤øÚ²® Áõ´¨¤øÚ²®
ÂÁõvUP.

17. Discuss the role of organization development in

organization improvement.
{ÖÁÚ •ß÷ÚØÓzvÀ {ÖÁÚ Áͺa]°ß £[QøÚ
ÂÁõvUP.

3 D–1766
18. What are the various steps involved in OD processes?
Explain.
{ÖÁÚ Áͺa] ö\¯À•øÓPÎÀ EÒÍ £À÷ÁÖ £i{ø»PÒ
¯õøÁ? ÂÍUSP.

19. What are the processes of action research? How does it

help in making organization more effective?
|hÁiUøP B´Âß ö\¯À•øÓPÒ ¯õøÁ? Ax
{ÖÁÚzøu £¯ÝÒÍuõUSÁvÀ GÆÁõÖ Eu ö\´QÓx?

20. Write a note on consultant client relationship in

organisation development
{ÖÁÚ Áͺa]°À B÷»õ\Pº ©ØÖ® ÁõiUøP¯õͺ
EÓÄ•øÓ £ØÔ J¸ SÔ¨¦ GÊxP.

————————

4 D–1766