Eligibility

You, your dependents and your spouse are eligible for health, vision, dental, Short/Long Term Disability (employees
only) and other insurance benefits starting your first day of employment, provided:

• You are regularly scheduled to work 30 hours or more each week (or participating in a RampBack program
following a maternity or parental leave of absence).

• Your spouse is your legal spouse or if domestic partner has been living with you for at least six months.

• Your dependent children are under age 21 or full-time students under age 25; mentally or physically disabled
children of any age may also be eligible. If you live in Quebec, student coverage is available until age 26.

Generally, all full-time Amazon employees are eligible to participate in Amazon’s employee stock plan.

Employees regularly scheduled to work less than 30 hours: please see “Canada Benefits at a Glance: Part-time,
Seasonal, Flex-time, Temporary and Interns”.

Enrolment and Information

Employees can enroll and review information on all benefits on or off-network at:

• MyBenefits.corp.amazon.com (on the Amazon network)

• AmazonMyBenefits.com (off the network)

Your Amazon compensation package

Health
Insurer • Canada Life – Plan #169366
Cost • 100% paid by Amazon
Prescription drugs • 90% reimbursement of generic drugs
• Prescription plan deductible equal to dispensing fee
• Purchase with your Canada Life benefits card
• $1,000 annual out-of-pocket maximum per family (or per employee, if you have single coverage)
for prescription drugs per plan year (September 1 to August 31)
Paramedical • 90% reimbursement of the care and services of:
practitioners
- Acupuncturists
- Chiropodists/podiatrists
- Chiropractors
- Naturopaths
- Osteopaths
- Physiotherapists
- Licensed massage therapists (including shiatsu massage)
- Speech therapists

Maximum combined Paramedical services $1,500 per calendar year

- Psychologists/Psychotherapist/ Registered Clinical Counsellors

Maximum $2,000 per calendar year

• Reasonable and customary* per-visit maximums apply.

Orthotics • 90% reimbursement, to a maximum of $350 per calendar year
Orthopedic shoes • 90% reimbursement, to a maximum of $500 per calendar year
Vision care • 90% reimbursement
• Eye examinations, to a maximum of $50 per person every 24 consecutive months
(every 12 months for dependents under 18)
• Glasses, contact lenses, laser eye surgery, to a maximum of $250 per person every 24
consecutive
months (every 12 months for dependents under 18)
Hearing aids • 90% reimbursement, to a maximum of $500 every 5 calendar years
Hospitalization • 90% reimbursement for a semi-private room
Private duty nursing • 90% reimbursement, to a maximum of $25,000 per 3 calendar years

Out-of-Country
Emergency Care and • 100% reimbursement, to a $5,000,000 lifetime maximum
Global Medical • Out-of-country referral 50% reimbursement up to a maximum of $3,000 every 3 calendar years
Assistance • Emergency medical expenses incurred outside Canada (unlimited days out of country)

*Reasonable and customary refers to the maximum allowable amount Canada Life will reimburse on a paramedical
expense and are the commonly charged fees within a geographic area. To avoid surprises, contact Canada Life before
your treatment to find out how much you would be reimbursed.
Dental
Insurer • Canada Life – Plan #169366
Cost • 100% paid by Amazon
Basic Services
• 100% reimbursement
• Oral exams, recall exams, polishing, scaling, bitewing x-rays, fluoride and fillings, gum treatments,
extractions and root canals
Major services • 50% reimbursement
• Bridges, crowns and dentures
Maximum
• Basic and major services have a combined reimbursement maximum of $2,000 per person, per
calendar year

Orthodontia • 50% reimbursement, to a $2,500 lifetime maximum

Recall examination • Every 6 months
Dental fee guide* • Current province of residence

*Dental expenses are reimbursed based on the dental fee guide for your province of residence. These guidelines are
used by your dentist as a reference for setting the costs for treatments.

Disability
Insurer • Canada Life – Plan #169366
Short Term • 100% paid by Amazon
Disability (STD) • Eligible after 90 days active employment
• Only Amazon employees are eligible for this benefit (not dependents)
• Hourly: 70% of weekly base pay‡; waiting period: 3 continuous days. Maximum benefit period:
17 weeks
• Salaried: First 2 weeks: 100% of weekly base pay‡; after 2 weeks: 70% of weekly base pay;
waiting
period: 7 working days for illness or injury, 0 working days for accident or hospitalization.
Maximum benefit period: 17 weeks
• Taxable benefit
Long Term • 100% employee-paid by automatic payroll deduction
Disability (LTD) • Only Amazon employees are eligible for this benefit (not dependents)
• 66.67% of the first $2,500 of monthly base pay‡, plus 50% of the balance of your monthly
earnings to
a maximum of $10,000 per month
• Waiting period of 119 days
• Not a taxable benefit

*Base Pay: Regular rate of pay, excluding any non-base pay such as, but not limited to, bonuses (including sign on
bonus), RSUs, overtime or statutory holiday premium pay and commissions.
Employee and Family Assistance Program
LifeWorks EFAP
• 100% paid by Amazon
• For you and your dependents
• Confidential, professional counselling and support for health, well-being and work-related issues
• Available 24 hours per day, 7 days a week and 365 days per year
• Contact toll free: 1-800-387-4765 or login.lifeworks.com

Global Business Travel

Insurer • International SOS (ISOS) – Amazon Member #11BCPA000001
Business travel
• 100% paid by Amazon
insurance
When travelling on company business, coverage provides:
• 24-hour emergency assistance for you and your accompanying family
• Medical coverage coordination with Cigna’s MBA plan to provide emergency medical services
For more details, see the Amazon International Travel Page on Inside Amazon

Financial Benefits
Provider • Canada Life for Group RRSP and DPSP; Morgan Stanley for RSUs
Group RRSP and • You can contribute to the Group Registered Retirement Savings Plan (Group RRSP) up to the
DPSP maximum percentages of your earnings‡ shown in the table below and receive an equal match
from Amazon to the Deferred Profit Sharing Plan (DPSP)

Restricted Stock • Generally, all full-time Amazon employees in Canada are eligible to receive Restricted Stock Unit
Units (RSUs) (RSU) awards that vest over time, details are online in your RSU account through Morgan Stanley
• On the vesting date, RSUs convert to actual shares of Amazon.com common stock and you
become the owner of the share.
Life and AD&D Insurances
Provider • Canada Life for life insurance; AIG Insurance Company of Canada for AD&D
Basic Life /
• 100% paid by Amazon
Dependent Life
• For you: 2 x base pay to a maximum of $500,000
• For your spouse: $20,000
• For your dependent children: $10,000 per child
Optional Life • 100% paid by you
• For you and your spouse: units of $10,000, to a maximum of $300,000, with evidence of good
health
Accidental Death &
Dismemberment • 100% paid by Amazon
(AD&D) • For you: 2 x base pay‡, to a maximum of $500,000

*Earnings are defined as your regular rate of pay, excluding any non-base pay such as, but not limited to, bonuses
(including sign on bonus), RSUs, overtime or statutory holiday premium pay and commissions.

Reminder: Don’t forget to designate a beneficiary!

Work Environment
Amazon Employee • 10% discount at Amazon.ca on up to $1,500 in purchases each calendar year (up to $150 in
Discount savings)
Amazon Extras • Negotiated discounts on goods and services for all Amazon employees, access via the Mybenefits
Portal
Vacation • Vacation time off begins to accrue from the first day of employment as shown here for all
employees

Other time off

• Paid Personal Time (PPT): Up to 48 hours each year, earned each pay period

* Exception for British Columbia:

Employees in Class F & R (40 hours per week) receive 56 hours of Paid Personal Time per year
Employees in Class H&Q (20-29 hours per week) receive 35 hours of Paid Personal Time per year
Employees in Class I (40 hours per week) receive 40 hours of Paid Personal Time per year

• Statutory holidays based on the province in which you live.

• Leaves of absence: Unpaid leaves available to eligible employees as required by employment

standards legislation in your province of employment

• Maternity leave and parental leave: Amazon adheres to all local statutory requirements and
offers up to 20 weeks of paid parental leave for eligible employees, plus flexible work time of up to
another eight weeks when returning to work. Please refer to the parental leave policies on Inside
Amazon for full details.
Career Programs
Training and tuition • Training and education, goal-oriented development, transfer opportunities and employee’s
assistance referral program
• Career Choice: Amazon’s tuition program for eligible full-time hourly employees to earn post-
secondary certificates and diplomas in approved programs of study at accredited schools. Visit the
Canada Benefits page on Inside Amazon for more information

Who to Contact
Contact About what? How?
Canada Life Group Benefits
• Claims information and assistance Canada Life Customer Care Line
• Medical • Employee and Family Assistance 1-855-597-7866
• Dental Program (EFAP) Web: https://www.canadalife.com/sign-in.html
• Life
• Short Term Disability LifeWorks Employee and Family Assistance Program
• Long Term Disability 1-800-387-4765 (available 24/7)
• Employee and Family www.workhealthlife.com
Assistance Program
• Emergency assistance Retirement Savings Program
for personal travel
• Retirement Savings Program Canada Life Customer Care Line
• Retirement Savings
enrollment 1-855-597-7866
Program (Group RRSP
• Group RRSP and DPSP investments Web: https://www.canadalife.com/sign-in.html
and DPSP)
and account balances – choose menu Option 2 for Group Retirement
Services

Online educational website for retirement:

www.smartpathnow.com

International SOS • International business travel www.internationalsos.com

assistance, including pre-departure +1 215 942 8226 (Available 24/7; accepts collect calls)
assistance

HR • Request leave of absence Contact local HR

ERC (Employee Resource • All benefits, eligibility, coverages Submit via HR Cases or call ERC at 1-888-892-7180
Center) inquiries
• Career Choice program eligibility Visit the Canada Benefits page on Inside Amazon and
Career Choice and application instructions email AmazonCareerChoice-CAN@applyISTS.com or
(hourly employees only) call 1-866-664-0249 to confirm eligibility of your
course/program/school
This summary provides an overview of the main provisions of the benefits programs for employees of AMZN CAN Fulfillment Svcs, Inc. and all Amazon.com, Inc.
affiliate entities operating with employees in Canada, unless otherwise stated. Full details are found in Amazon policies and, for insured benefits, the applicable
insurance policy. This summary is not a legally binding document. If there is a discrepancy between this information and either applicable legislation or the plan or
policy documents, the legislation or plan or policy documents will govern in all cases. Participation in Amazon’s benefits does not constitute a contract of employment.
For insured benefits, only the insurer and not Amazon is liable for benefits. Amazon reserves the right to modify or terminate any portion of the Amazon benefits
program and/or any of its policies at any time with or without notice. Last updated: January 14, 2022 (Amazon Canada Benefits)