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Krishnaveni M Resume Updated

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KRISHNAVENI M

Mobile: +91- 9148064590


+91- 9739699356
Email: mkeerthana916@gmail.com

CAREER OBJECTIVE
Knowledgeable banker with more than seven years of experience in the financial industry.
Searching for a branch operations manager role with a reputable bank to exhibit my
interpersonal skills when closing deals with prospects, working with existing clients and
enhancing revenue.

SKILLS & ABILITIES

Banking Tools : Core Banking Solution, Finacle, CRM, AML


Data Base : MS Access, My SQL.
Microsoft office : MS word, MS Excel, MS outlook, MS PowerPoint.

PROFESSIONAL EXPERIENCE

Service Delivery Manager [IndusInd Bank] - (Aug 2022 – Till Date)

 Roles & Responsibilities


 Experienced in Supervising, Branch administration, Lobby Management, monitor
Personal Banker desks and contract sales staff and resolution of customer
quires/complaints.
 Monitoring Staff productivity and give guidance on improving the same in
conjunction with the Branch Manager.
 Authorizing, Supervising and Processing of FDRs, DD/PO, RTGS, NEFT, Salary
Uploads, Bulk NEFT, Accounts and Cash Transactions.
 Assisting with daily ATM and Vault duties and responsibilities.
 Providing financial advice and services to manage client’s investments.
 Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts
payable/receivable.
 Opened, serviced and Closed all Types of Personal Accounts
 Meeting prospectives to generate revenue and to answer queries related to
opening of new accounts.
 Generating leads and sell financial products for eligible clients.

Assistant Manager In charge [Muthoot Finance Ltd] - (February 2016 - September


2019)

 Roles & Responsibilities


 Handled entire branch operations.
 Leading and motivating staffs to meet set goals.
 Dealt courteously with customers with effective communication and built long-
term relationship.
 Negotiate, solved customer queries, and made effective decisions.
 Verified gold items and approving all type of all loans.
 Joint custodian of Strong room and compliance of key discipline.
 Assisting branch Manager in tallying the packets at the day
end, periodical packet counting.
 Appraise availability of cash position at branch/bank and informing
 the requirements to manager.
 Assisting branch manager in rectification of audit irregularities and follow up of
recovery in probable loss accounts.

Junior Executive [Muthoot Finance Ltd]- (April 2013-January 2016)

 Roles & Responsibilities


 Handling Cash Disbursal, Collection, Deposits, IBFT, RTGS, NEFT and FOREX.
 Promotion of various products of the bank such as Insurance, Loans, Mutual
funds etc.
 To generate reports on daily basis which includes deposits, withdrawals, ledger
balances.
 Preparation of BRS Statement, Trail balance and P&L statements.
 Preparation of Invoice verifications/ Voucher Entries and verification of bills
according tax compliances.
 Preparation of various MIS reports on monthly basis.
 Appraising of gold Ornaments.
 Training of new employees.

EDUCATION QUALIFICATION

 B.C.A - Bapu Degree College, Bangalore ,65.21% - 2011.

EXTRA CURRICULAR ACTIVITIES

 Participated in various cultural activities in school/college.


 Took active part in organizing inter college fests.

PERSONAL INFORMATION

 Nationality : Indian
 Address : #71-B,Next to Govt School, Janatha Colony,Madavara Village and Post,
Near Bangalore International Exhibition Center(BIEC), Tumkur Road,
Bangalore North, Bangalore-562162
 Languages : English(R W S), Kannada(R W S), Hindi (R W S)

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