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    Case Study EMIS

    Uploaded by

    keireitakishima
    UPS's package tracking system takes in package information, signatures, and location data as inputs. This data is transmitted to a central computer for storage and organization so packages can be tracked by customer, date, driver, and other criteria. Technologies like handheld computers, barcode scanning, wireless networks, and large mainframe computers are used to process and transmit this data, helping UPS achieve strategic objectives like efficient routing, proof of delivery, and customer access to tracking and cost information. This allows UPS to keep costs low while providing high levels of service.

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    Case Study EMIS

    Uploaded by

    keireitakishima
    9 views2 pages
    UPS's package tracking system takes in package information, signatures, and location data as inputs. This data is transmitted to a central computer for storage and organization so packages can be tracked by customer, date, driver, and other criteria. Technologies like handheld computers, barcode scanning, wireless networks, and large mainframe computers are used to process and transmit this data, helping UPS achieve strategic objectives like efficient routing, proof of delivery, and customer access to tracking and cost information. This allows UPS to keep costs low while providing high levels of service.

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    UPS's package tracking system takes in package information, signatures, and location data as inputs. This data is transmitted to a central computer for storage and organization so packages can be tracked by customer, date, driver, and other criteria. Technologies like handheld computers, barcode scanning, wireless networks, and large mainframe computers are used to process and transmit this data, helping UPS achieve strategic objectives like efficient routing, proof of delivery, and customer access to tracking and cost information. This allows UPS to keep costs low while providing high levels of service.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    9 views2 pages

    Case Study EMIS

    Uploaded by

    keireitakishima
    UPS's package tracking system takes in package information, signatures, and location data as inputs. This data is transmitted to a central computer for storage and organization so packages can be tracked by customer, date, driver, and other criteria. Technologies like handheld computers, barcode scanning, wireless networks, and large mainframe computers are used to process and transmit this data, helping UPS achieve strategic objectives like efficient routing, proof of delivery, and customer access to tracking and cost information. This allows UPS to keep costs low while providing high levels of service.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    1.

    What are the inputs, processing and outputs of UPS’s package tracking
    system?
    - Input:
    The input includes package information, customer signature, pickup, delivery,
    time-card data, current location while en-route and billing and customer
    clearance doc
    - Processing:
    The data is transmitted to a central computer and stored for retrieval. Data is
    also reorganized so that it can be tracked by customer account, date, driver, and
    other criteria.
    - Output:

    2. What technologiess are used by UPS? How are these technologies related to
    UPS’s business stratey?
    Technologies include handheld computers (DIADs), barcode scanning systems,
    wired and wireless communications networks, desktop computers, UPS's central
    computer (large mainframe computers), and storage technology for the package
    delivery data. UPS also uses telecommunication technologies for transmitting
    data through pagers and cellular phone networks. The company uses in-house
    software for tracking packages, calculating fees, maintaining customer accounts
    and managing logistics, as well as software to access the World Wide Web.
    3. What strategic business objectives do UPS’s IS address?
    - UPS has a several business objectives:
    + Scan able Bar-code: One of the MIS business strategy objective. This
    system's objective is to use time more efficiently and use low labour force in
    classify the packages destination and reduce human error in classifications that
    will reduce the cost. It means by reducing cost they can keep up the lowest rate.

    + In delivering UPS uses special software that help drivers to take the most
    efficient routes to deliver the package, plus this system considers the traffic and
    weather conditions.

    + DIAD: Every driver has device that has information about at automatically
    captures customer's signature along pickup and delivering information from
    UPS's central computer. Every deliver person can access information about the
    package and the customer can check the package it delivered or not. Also the
    signature that from the delivery will be proof, sender can check it.

    + Cisco system: The customer can know about their packages information more
    detailed such as shipping rates, determine time in transit, print labels, schedule a
    pickup, and track packages. Those actions can get the high technology to the
    senders and it can reduce the time losing. They can check their tracking and cost
    calculations and shipments cost without the UPS site.

    + OMS: Advanced delivering system that takes packages from the warehouse of
    companies and delivers their fulfilment parts of equipment more quickly with in
    efficient routes.

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