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    Gmab 0575216170 1 1

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    This document contains the resume of Mohammed Mustafa Ali Baig. It includes his contact information, objectives, certifications, academic qualifications in computer science engineering, technical expertise in areas like Windows, Linux, networking, cloud services and Azure, and employment history as an IT support specialist and desktop support technician. His experience includes tasks like hardware and software installation, configuration, troubleshooting, security management and client support.

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    Gmab 0575216170 1 1

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    This document contains the resume of Mohammed Mustafa Ali Baig. It includes his contact information, objectives, certifications, academic qualifications in computer science engineering, technical expertise in areas like Windows, Linux, networking, cloud services and Azure, and employment history as an IT support specialist and desktop support technician. His experience includes tasks like hardware and software installation, configuration, troubleshooting, security management and client support.

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    This document contains the resume of Mohammed Mustafa Ali Baig. It includes his contact information, objectives, certifications, academic qualifications in computer science engineering, technical expertise in areas like Windows, Linux, networking, cloud services and Azure, and employment history as an IT support specialist and desktop support technician. His experience includes tasks like hardware and software installation, configuration, troubleshooting, security management and client support.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    17 views2 pages

    Gmab 0575216170 1 1

    Uploaded by

    Secret Is secret
    This document contains the resume of Mohammed Mustafa Ali Baig. It includes his contact information, objectives, certifications, academic qualifications in computer science engineering, technical expertise in areas like Windows, Linux, networking, cloud services and Azure, and employment history as an IT support specialist and desktop support technician. His experience includes tasks like hardware and software installation, configuration, troubleshooting, security management and client support.

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    of 2

    Mohammed Mustafa Ali Baig

    Mobile : +966 575 216 170

    Email : Mabtech4all@gmail.com

    OBJECTIVES

    To seek and maintain full-time position that offers professional challenges utilizing interpersonal
    skills, excellent time management and problem -solving skills.

    CERTIFICATION & TRAININGS

    Microsoft : Azure Cloud Administrator (az-104) Certification No (2A5356-8ADECF)


    : Advance Computer Networking
    : MCSE (Microsoft Certified System Engineer )

    ACADEMIC QUALIFICATIONS

    B.Tech : Computer Science Engineering from Nizam Istitue of Enginerring


    and Technology(2015-2019) (Apostille, GRD, HRD)
     Received Telangana State Epass Scholarship
     Professional development completed in computer science

    TECHINCAL EXPERTISE

     Hardware and software installation  Deploying and Managing Windows Security Updates &
     Windows server Patches
     Linux  Installation and Configuration of Web Server (IIS 5.0,6.0)
     LAN Configuration  Backup, Restoring
     Testing and maintenance  Azure Resources Group
     Virtualization  Create And Manage File Storage
     Cloud services  Managed vnet Azure
     Firewalls, VPNs and security products  Implement storage and maintain it
     Infrastructure planning  Deploy compute resources
     Critical Thinking  Implement load balancer
     Multitasking Abilities
     MS Office
     Manage Virtual Machines and Network

    EMPLOYMENT HISTORY

    Compay : Amazon Development Center Pvt Ltd Worked as IT Support Specialist


    from (Sep 2020- June 2023)
    Roles and Responsibilites :

     Install and configure Hardware, Software


     Configuration of TCP/IP, DNS, DHCP, IIS server
     Install and setup operating systems- Windows, Linux versions, ChromeOS, Mac & Servers
     Install and setup Office 365, Outlook, Teams, Chime, MS-Office, G-suite
     Cloud services- Azure Resources groups, Azure AD, VM's, Auto-scaling, load-balancer, configure
    and setup
     Ensure security of systems and data
     Manage system backups, restore, and recovery
     Manage and maintain printers and scanners
     Monitoring and maintaining computer system and network
     Demonstrates effective, clear and professional written and oral communication
     Troubleshot client systems. Identified and resolved problems with client computers, such as software
    errors, hardware failures, and network connectivity issues

     Investigate suspicious activities and behaviors that could pose a risk to Amazon or our customers in
    global markets
     Demonstrated ability to work in a team in a very dynamic environment
     Demonstrates excellent time-management skills and the ability to work independently while using
    departmental resources, policies and procedures.
     Working on issues within SLA and Escalating to next level teams l3/l4 with proper finding.
     Working on Tickets within SLA to provide high end support.
     Escalating issues to high level to resolve completely.

    Company : ValuLabs Pvt Ltd, Hyderabad Worked as Desktop Support


    from (Jan 2020-June 2020)
    Roles and Responsibilites :

     Remove d malware, ransomware, and other

    threats from laptops and desktop systems.

     R e l o c a t e d a n d c o n f i g u r e d d e s k t o p computer devices and phones to facilitate office

    moves and new employee workstations.

     Mai ntai ned i nventory of installed desk top hardware and software components to keep

    rec or d s accura t e an d u p da t ed .

     C o n f i g u r e d h a r d w a r e , d e v i c e s , a n d s o f t w a r e to set up work stations for employees.

     E x pl ai ne d tec hni ca l i nfo r ma ti o n i n cl ear terms to promote better understanding for non-

    technical users

    Personal Information :

    Name : Mohammed Mustafa Ali Baig

    Mobile No : +966 575 216 170

    Email : Mabtech4all@gmail.com

    Nationality : Indian

    Marital Status : Single

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