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Ajad Gautam 2023

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Ajad Kumar Gautam

Email Id:- ajadk4386@gmail.com


Contact No: -9653494756
Bhim Nagar MIDC Road Rabale Navi Mumbai 400702.

Career Objective.

To work with an organization of repute that will recognize, appreciate and fully utilize my current
skills and knowledge, while providing opportunities for growth and career advancement.
Work Experience.

1. Worked with “Jaro Education”, Chembur Mumbai as “System Administrator” from


21.02.2023 to 03.11.2023.
Installation windows server 2012 & 2016 R2.
Installation, configuration, management of DNS.
Installation, configuration, management of DHCP.
Create user accounts and groups in active directory AD.
Implementing Group Policy in server operating system.
Maintain and manage mail server.
Managing and maintain Antivirus console – Symantec.
Managing create email id and mailbox size & web mail access.
Installation windows 10 & windows 7 Linux, Ubuntu with user profile configurations.
Resolving networking related issues like RJ45 Crimping, straight cabling,
cross cabling, DNS, IP conflicts, DHCP etc.
Installation MS-office 2007, 2010,2016 & configure outlook.
Installation Tally Erp9 and Saral TDS with configurations.
Create Virtual Machine in Hyper-V& VMware and Troubleshooting in Software.
Develop and maintain documents for system architecture and operations.
Troubleshooting Lenovo, Dell & HP Laptop, MacBook, IPhone.
Managing and maintain Antivirus console – Symantec.
Providing rights for accessing files and folder as per approval from seniors.
Maintaining computer hardware peripherals, follow-up with Vendors.
Providing telephonic support, solving tickets raised by customers.
Renewal of Multiple domains in GoDaddy, dfordomain etc.
Daily completed checklist task as All Servers, VC room, internet link, cctv, bio matrix
Maintaining IT Assets inventory manually and through Spine Assets Application software.
Taking backup of databases and Email and hosted on Server through third party software.
Worked on technical support through VNC remote tool, any desk ultra-viewer.
2. Worked with “Primus Global Technologies Pvt. Ltd Client Accenture”, Airoli Navi,
Mumbai as “Cloud Support Associate” from 18.10.2021 to 20.02.2023.
Worked on Shared Project –Using Service Now incident tool.
Installation windows 10 & windows 11 through network.
SAP installation with configurations and Citrix Receiver, Citrix workspace, Horizon Client.
Worked on azure active directory as accounts create, lock, unlock, reset password.
Worked bit locker recovery keys and encrypted C-drive task.
Worked on office365 Admin center.
Worked on compliance activity.
Worked on related to VPN and project sites,
Worked on hardening activity & admin rights through software.
Daily checked and completed data center checklist task and VC room,
Worked on technical support through LogMeIn remote tool.

3. Worked with “Intap Technologies Pvt. Ltd. Client Capgemini”, Airoli Navi,
Mumbai as “Desktop Support Engineer” from 22.07.2019 to 31.08.2021.
Worked on Migration Project –Using Remedy incident tool.
Installation windows 10, Win7 through network.
Installation and Linux, Ubuntu installation.
Worked on new Laptop joined domain and configured user profiles.
Providing admin rights through software as per approval from seniors.
Troubleshooting Lenovo, Dell & HP Laptop, MacBook.
Configuration Microsoft Outlook & Outlook 365 Cloud base.
Installation Ms. Office 365, 2013 &Troubleshooting on PST & OST.
SAP installation with configurations and Citrix Receiver, Citrix workspace, Horizon Client.
Worked on related to VPN and project sites,
Worked bit locker recovery keys and encrypted C-drive task.
Worked on technical support through Skype for Business Sharing.

4. Worked with “Athena BPO Pvt. Ltd”, Andheri, Mumbai as “System Engineer “for
the period from 22.07.2018 to 10 .07.2019.
Installation windows server through CD or Pen Drive.
Create user accounts and groups in active directory AD.
Managing and maintain Antivirus console – McAfee.
Assemble systems and replaced motherboard, ram, smps, processor fan.
Installations windows 7 & Win-XP through Clone drive.
Worked on new systems joined in domain and configured user profiles.
Crimp Network cables & IO port.
Configuring & Maintaining Domain & Workgroup Networks.
Installations Ms Office 2007 and 2010, adobe reader, google chrome, antivirus.
Installation Tally Erp9 with configurations.
Update host file for CRM as per department.
Configuration Microsoft Outlook & outlook express.
Managing and maintain Antivirus console – Symantec.
Worked on technical support through VNC remote tool.

5. Worked with “1 POINT 1 Solutions Pvt. Ltd”, Pawane Village, Turbhe as


“Helpdesk Engineer” for the period from 01.04.2017 to 20.07.2018.
Installation windows server through CD or Pen Drive.
Create user accounts and groups in active directory AD.
Assemble systems and replaced motherboard, ram, smps, processor fan.
Installations windows 7 & Win-XP through Clone drive.
Worked on new systems joined in domain and configured user profiles.
Crimp Network cables & IO port.
Configuring & Maintaining Domain & Workgroup Networks.
Installations Ms Office 2007 and 2010, adobe reader, google chrome, antivirus.
Update host file for CRM as per department.
Configuration Microsoft Outlook & outlook express.
Managing and maintain Antivirus console – Symantec.
Worked on technical support through VNC remote tool, team viewer

Strength.
A strong sense of responsibility and commitment towards assignments undertaken.
Ability to adjust in changing work cultures and environments with easy.
Good communication and interpersonal skills.
Ability to create good Co-ordination and efficient Co-operation among team members.

Academic Qualification.
Passed SSC in the year 2008 through UP Board with 2nd Class.
Passed HSC in the year 2010 through UP Board with 2nd Class.
Passed BA in year 2014.through Harish Chandra Smarak Degree College with 2nd Class.

Technical Qualification.
Hardware Diploma in Computer Application (Jet king).
Microsoft Certified: Azure Fundamentals.
Microsoft Certified: Azure Administrator.
Microsoft 365 Certified: Fundamentals.

Technical Skill.
Windows server operating System, Hardware & Networking, Troubleshooting PC, laptops, share
printers, Network Printers Citrix Receiver, Citrix Workspace, Horizon Client, Linux, VM ware, Hyper-
V, Tally, MacBook, IPhone, Wi-Fi Router, VC Device, CCTV, Bio Matrix, Share folders, OneDrive,
Ms Teams, SharePoint, PowerBI, USB Block, VPN, Fortinet Client, SAP, Mobile Pass. Excel, word,
PowerPoint & Pulse Secure, Symantec.

Personal Details.
Name: - Ajad Kumar Gautam
Date of Birth: - 10-01-1992
Nationality: - Indian
Marital Status: - Married
Languages Known: - Hindi English & Marathi.

Date: - 23.11.2023 Ajad Kumar Gautam

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