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    SGS Seminar Presentation

    Uploaded by

    Syed Owais Ali Naqvi
    The document discusses strategies for transitioning from a compliance-oriented culture to one focused on commitment in the personal care and hygiene industry. It outlines the differences between compliance and commitment, challenges of a compliance culture, and strategies like leadership commitment, training, recognition and cross-functional collaboration to nurture a quality mindset.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    SGS Seminar Presentation

    Uploaded by

    Syed Owais Ali Naqvi
    20 views8 pages
    The document discusses strategies for transitioning from a compliance-oriented culture to one focused on commitment in the personal care and hygiene industry. It outlines the differences between compliance and commitment, challenges of a compliance culture, and strategies like leadership commitment, training, recognition and cross-functional collaboration to nurture a quality mindset.

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    © © All Rights Reserved

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    The document discusses strategies for transitioning from a compliance-oriented culture to one focused on commitment in the personal care and hygiene industry. It outlines the differences between compliance and commitment, challenges of a compliance culture, and strategies like leadership commitment, training, recognition and cross-functional collaboration to nurture a quality mindset.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    20 views8 pages

    SGS Seminar Presentation

    Uploaded by

    Syed Owais Ali Naqvi
    The document discusses strategies for transitioning from a compliance-oriented culture to one focused on commitment in the personal care and hygiene industry. It outlines the differences between compliance and commitment, challenges of a compliance culture, and strategies like leadership commitment, training, recognition and cross-functional collaboration to nurture a quality mindset.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 8

    Personal Care & Hygiene sector

    From Compliance to Commitment: Nurturing Quality Mindset

    SGS – Seminar on Cosmetics, Personal Care &


    Hygiene Industry Challenges
    Session Includes
    Introduction ~ 3 Minutes

    Understanding Compliance vs Commitment~ 3 Minutes

    Challenges of Compliance-Oriented Culture~ 2 Minutes

    Strategies for Nurturing a Quality Mindset~ 3 Minutes

    Pathway for Compliance to Commitment~ 5 Minutes

    2
    INTRODUCTION
    Hafiz M. Rafay
    Manager Quality
    MS Biosciences, MSc Biochemistry
    ~9 Years journey of Quality Learnings and Implementation
    8 Key Quality roles in 6 Business Units

    Certified Certified
    Lead Auditor QAP
    Understanding Commitment vs Compliance

    Compliance
    “I must do it this Commitment
    new way” “I want to do it
    Reaction Action this new way”
    “I will react to this change-if must” “I will act to achieve this change”
    Testing Testing
    “I must absorb this change” “I will put myself at stake for this change”
    Negative Perception Positive Perception
    “I see the opportunity in this change” “I see the opportunity in this change”

    Engagement
    “I see the implication for me/us”

    Understanding
    Compliance “I know why and what will change” Commitment
    Awareness
    “I am being told about something”
    Challenges of Compliance-Oriented Culture

    Complexity of Lack of Upgradation of Lack of Lack of


    Regulation Resources Regulation Communication Training
    5
    Strategies for Nurturing a Quality Mindset

    Continual Data –Driven Cross


    Leadership Employee Recognition
    Training & Decision Functional
    Commitment Engagement & Reward
    Development Making Collaboration

    6
    Pathway for Compliance to Commitment

    Leader Compliance

    Boss Coerced

    7
    “Compliance is doing what you're told
    because you have to. Commitment is
    doing what needs to be done because
    you want to.”

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