AbhishekMishra Profile Security
AbhishekMishra Profile Security
AbhishekMishra Profile Security
Summary:
Meticulous and accomplished professional offering more than 15 years of experience in Information Technology,
Security and Telecommunication sector, capable of providing high level of technical and telecommunication
engineering support, implementation, continuity plan along with Vulnerability Assessment and Penetration Testing
(VA/PT) and Application Security.
Certifications:
Certified Information Systems Auditor Certified (CISA)
ISO 27001:2005 Internal Auditor, ISO 27001:2013 Lead Auditor Certified
Installation of application, OS and Hardware on blade server , SAN storages, switch, and load balancer.
Managing 3 tyre SMTP architecture with antiSpam Solution composed of fortimail, postfix and qmail.
Involved in complete migrating MSP (messaging solutions) support to offshore location.
Primary resource for Voicemail, Dialogic and Call catcher solution along with anti-spamming solution, mail proxy
and DNS servers.
Acted as secondary resource for MMSC solution.
Handle Change Management, Fault Management and Problem management for VHA project
SLA Managements and Ratification hardening.
Routine Audit for End-to-end solution.
ACISION INDIA PVT LTD, DELHI April 2010 till December 2013
Designation VAS Consultant
Responsible for the deployment and configuration of Acision Charging Gateways like UGC, GBG, PSA, Acision
Flexible gateways, Directory Server, and VAS applications like Acision Message Plus and Directory servers among
various leading Telecom operators.
Involved in creating design and solution document for various leading operators
Responsible for providing technical support for ACISION VAS products to the major telecom operator like TTSL,
Bharti Airtel, Aircel and Datacom .
Day to day activities of like monitoring, report generation, backup etc.
C-ATP with more than 500 cases (Configuration ,Notification ,Provisioning ,OA&M and backup VM DL,
Availability ,CTUI(ATP),CTUI regression ,FAX ,Call Catcher cleared and signed by customer in record three months
for Vodafone Australia.
Communication with CTUI(Team) Avens for DATACOM re-launch of voicemail. ATP with Datacom management
and marketing team .
Implemented Missed Call Alert for MTNL along with ATP under Motorola 2G/3G project, New Delhi.
Implemented Unstructured Supplementary Service Data (USSD) along with ATP for TTSL-North at Gurugram.
Carried out event and incident / escalation in accordance with given instructions.
Handled escalations by joint investigation to acquire designed SLA.
Client Meeting for both MTNL and TTSL for support.
On-Site Deployment:
Education:
Bachelor of Technology (Electronics and Communication) from Dr. M.G.R Engineering College, Dr. M.G.R
Deemed University in 2007.
Secondary Examination from Board of School Education
PERSONAL DOSSIER