Australian University Provider Number PRV12105

CRICOS Provider Number 00123M

Student ID: 1951737

Mr Tamal Das
Date of Birth: 26 June 2001

Agent Name: IDP Education Limited - India (Kolkata)

Issue Date: 16 May 2024

Congratulations!
You've been offered a place in the Master of
Artificial Intelligence and Machine Learning

Dear Mr Tamal Das

I'm delighted to welcome you to the University of Adelaide. This Offer of Admission reflects the high quality of your application and
your significant educational achievements to date.

It’s also my pleasure to advise you that you've been awarded a scholarship. More details about your scholarship are included within
this Offer of Admission.

World-leading university, world-leading degree

The University of Adelaide is no ordinary university. Ranked #88 and #89 in the 2023 Times Higher Education and 2024 QS World
University Rankings, we produce students who are leaders, high achievers, creators and passionate learners and who are committed
to using knowledge to drive change for the greater good.

You’re going to make your own history at the University of Adelaide

Our success is shaped by students like you whose stories and ideas make a rich contribution to academic and campus
life. Congratulations again on your offer to study at the University of Adelaide. I look forward to seeing what you’ll achieve here.

Yours sincerely

Professor Jessica Gallagher

Deputy Vice-Chancellor & Vice-President (External Engagement)

The University of Adelaide | CRICOS Provider Number 00123M | Page 1 of 11

Unconditional Offer of Admission
Student ID: 1951737 | Issue Date: 16 May 2024
Name: Mr Tamal Das

Your Offer of Admission to the University of Adelaide contains the following program:

Master of Artificial Intelligence and Machine Learning MAIML

CRICOS Code 107539J Campus North Terrace Campus
Intake Trimester 3 2024 Study Mode^ Full-time - Internal
Orientation Date 2 September 2024 Program Commencement Date 2 September 2024
Total Program Duration 2 years Completion Date 29 August 2026
Estimated Annual Tuition Fees AUD $51,000.00 Program Deposit AUD $25,500.00
2024 University of Adelaide 30% Global Citizens Scholarship (International)

Congratulations! You have been awarded the 2024 University of Adelaide 30% Global Citizens Scholarship (International). The
scholarship provides a 30% reduction of the tuition fee for the full-time duration of your chosen program as outlined in this Offer of
Admission. For full terms and conditions, and information on our other scholarships, please visit
www.international.adelaide.edu.au/admissions/scholarships.

Program Notes

This program can be studied in the standard full-time mode or in an accelerated mode. If you accelerate your studies and
complete the program early (before your CoE end date), the university is obliged to report your early completion to the
Department of Home Affairs (DHA). This may have visa implications, and could result in you being required to leave Australia
earlier than expected, so please contact DHA for advice if you are considering this option.

^ From 30 June 2023, in accordance with Australian government requirements, the University will be returning to face-to-face teaching for all students. Students
are encouraged to regularly check the International Student FAQ page for information and updates.

Additional Information
Your Offer of Admission is valid until 9 September 2024.

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Adelaide University
We are building a future-focused university with the objective of delivering a nation-leading curriculum and student experience.

The University of Adelaide and the University of South Australia are working together to combine the strengths of the two universities
to create Adelaide University from 1 January 2026. The University of Adelaide will continue to operate until the start of 2026. Subject
to legal and regulatory approvals, it is proposed that students enrolled before 2026 and who are yet to finish their studies will
transition to the new university in 2026, in either their existing or an equivalent program. We are committed to supporting all
students through the transition.

Program information will be published as soon as it becomes available. Find out more at www.adelaideuni.edu.au.

Tuition Fees
The Estimated Annual or Total Tuition Fee is based on the current available year's published program fees at a standard full-time
enrolment (24 units per year). The Program Deposit portion of the Acceptance Fee as mentioned within the Acceptance Form will be
allocated towards your tuition. Any overpayment of the Acceptance Fee will not be refunded but will remain on your account to be
used for future tuition payments. Tuition Fees are reviewed annually and may increase in future years. To confirm the annual tuition
fee for future years, refer to Degree Finder at www.adelaide.edu.au/degree-finder six months prior to the commencement of the
program. Your tuition fees will be based on your enrolment and the fees set for that year.

The majority of the University's programs are offered in semesters; however, some programs are taught across different teaching
periods such as trimesters. Students will be invoiced at the beginning of their teaching periods. The actual tuition fees charged will be
based on a student's unit enrolment and the published annual program fees for the year of enrolment. Should a student 'overload' or
'underload', their fees will be increased or decreased accordingly. For example, students enrolled in 12 units will be charged half of
the published annual tuition fee for the year of study. Degree Finder contains comprehensive information about this program, for
more information, please visit www.adelaide.edu.au/degree-finder.

Student Services and Amenities Fee (SSAF)

Students are required to pay an annual fee for the provision of essential, non- academic services. For more information, please visit
www.adelaide.edu.au/student/finance/student-services-and-amenities-fee. The 2024 fee is $351 based on full-time enrolment and is
subject to annual increases. Students will be invoiced for this fee separately, after commencing in their program.

Incidental Tuition and Non-Tuition Fees

Students may incur additional costs for items such as field trips, excursions, textbooks, specialist study equipment (e.g. laboratory
coats, microscopes), optional supplementary reading and academic program materials, first aid certificates, vaccinations, clearances,
library fines and expenses such as thesis preparation, printing and binding. Incidental costs vary between programs. For more
information, please visit www.adelaide.edu.au/student/finance/other-fees/.

Overseas Student Health Cover (OSHC)

It is a condition of your student visa that you purchase and maintain Overseas Student Health Cover (OSHC) for the duration of your
visa for yourself and any dependants. Some exceptions may apply if you are a student from Sweden, Norway, or Belgium. For more
information, please visit www.privatehealth.gov.au/health_insurance/overseas/overseas_student_health_cover.htm.

The University can arrange OSHC for you through Medibank, our preferred supplier, who exclusively offer Comprehensive OSHC to
their education partners. Medibank Comprehensive is not available directly and can only be purchased through the University of
Adelaide. It meets the student visa requirements for all course types and provides a range of added value services above government
minimum requirements. For more information, please visit www.medibank.com.au/overseas-health-insurance/oshc/comprehensive-
oshc.

The OSHC fee quoted in this Offer of Admission is accurate at the date of issue but is subject to change. The University reserves the
right to adjust the OSHC fees in accordance with Medibank’s policies and you may be invoiced if there is a difference. You do not have
to arrange OSHC through the University you can choose to arrange your own policy directly with an OSHC provider of your choice.

Recognition of Prior Learning (Credit)

If you have been granted credit towards your program it will be listed in the Offer of Admission summary above. If you want your
previous studies to be considered for credit, you can apply now before accepting your Offer of Admission. We require certified
syllabuses from the institution and certified English translations if the original is in another language. For more information please
visit www.international.adelaide.edu.au/admissions/apply/credit-for-previous-study/.

Unique Student Identifier (USI)

A USI is a reference number that creates an online record of your training and qualifications attained in Australia. All students
undertaking a higher education qualification need a USI in order to receive a qualification upon successful completion from 2023. For
more information, please visit www.usi.gov.au/students/international-offshore.

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Workplace Based Learning
This program may have workplace-based learning included as part of the program requirements. There may be additional
requirements for undertaking workplace based learning such as a working with children check, police clearance and vaccination
requirements. Please refer to your program's webpage on Degree Finder. For more information, please
visit www.adelaide.edu.au/degree-finder.

Professional Registration
Australian statutory authorities external to the University reserve the right to change conditions of professional registration (e.g.
nurses, teachers) and the information currently provided by the University is therefore subject to change.

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Acceptance Form
Student ID: 1951737 | Issue Date: 16 May 2024
Name: Mr Tamal Das

Accepting your Unconditional Offer of Admission

This Offer of Admission, Acceptance Form, the attached Terms and Conditions and Refund Information, constitutes a written
agreement between the University of Adelaide and the student in accordance with the Education Services for Overseas Students
(ESOS) Act 2000.

To accept this Offer of Admission to the University of Adelaide, you need to:

Read and understood the Terms and Conditions, included in this Offer of Admission; and
Read and understood the Refund Information, included in this Offer of Admission; and
Accept this Offer of Admission via the International Application System and provide your personal details and signature page
of your passport. If accepting with an Education Agent, you must sign the Acceptance Form and return to the University of
Adelaide.

To accept a place at the University of Adelaide this Acceptance Form must be completed by the international student whose name is
within the Offer of Admission in accordance with the Education for Overseas Students (ESOS) Act 2000.

Personal Details
First Name Tamal Last Name Das
Date of Birth 26 June 2001 Citizenship INDIA
Passport Number U3891224

Offer Details
Program CRICOS Code Start Date End Date
Master of Artificial Intelligence and Machine Learning (MAIML) 107539J 2 September 2024 29 August 2026

Acceptance Fees
Program 1 Deposit + AUD $25,500.00
Less Scholarship Amount - AUD $7,650.00
Acceptance Fee Total AUD $17,850.00

Payment of Acceptance Fee

Payment of the Acceptance Fee Total should be made by logging into the International Application System, accepting the Offer of
Admission and proceeding to payment through the Flywire payment portal. Further details of steps to accept can be found here:
https://international.adelaide.edu.au/admissions/how-to-apply/accepting-your-offer.

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Financial Capacity Declaration
Student visa applicants must have sufficient funds available for the duration of their stay in Australia. The University of Adelaide can
only issue your Confirmation of Enrolment (CoE) if you declare that you have access to sufficient funds. For more information, please
visit https://international.adelaide.edu.au/admissions/tuition-fees and www.international.adelaide.edu.au/life-in-adelaide/cost-of-
living.

I declare that I have genuine access to the funds as outlined above for myself, my partner (if applicable) and dependent
children (if applicable) for the duration of my stay in Australia. I understand that should I experience financial difficulties that I
(or my sponsor) will continue to be responsible for my tuition fees and living expenses;
I understand that the University may give advance notice of its intention to cancel my enrolment if my tuition fees are not
paid by the census date. If my enrolment is cancelled due to non-payment of fees I understand that the University will be
required to cancel my CoE and that I will have to seek advice from the Department of Home Affairs regarding my ongoing
eligibility for a student visa;
I understand that the University may ask me to provide additional evidence of my financial capacity, should it be required,
before issuing my CoE;
I understand that I am responsible for ensuring that the Financial Guarantee (FG) provided by my sponsor remains current. If
my FG expires, becomes invalid or my sponsor fails to pay, I understand that I will become responsible for payment of my
tuition fees, OSHC and SSAF (sponsored students only).

Declaration of Acceptance
In signing this document, I declare my details are correct and I have read, understood and agree to the:

Terms and Conditions, included in this Offer of Admission;

Refund Information, included in this Offer of Admission;
Financial Capacity Declaration.

Student's Signature Date

Signature needs to be as per the signature page on the passport

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Terms and Conditions
Student ID: 1951737 | Issue Date: 16 May 2024
Name: Mr Tamal Das

1. Offer and Admission

I acknowledge and agree that the University of Adelaide may:

1.1 Suspend or cancel my enrolment should I fail to abide by the statutes, regulations, rules and policies of the University. For
more information, please visit www.adelaide.edu.au/student/affairs/policies;
1.2 Verify any documents provided as part of my application and withdraw an Offer of Admission, or terminate my enrolment
(which may impact my visa) if they prove to be fraudulent or incorrect in any way, whether provided directly or through a
third party;
1.3 Refer fraud to other institutions and relevant government departments, including the Department of Home Affairs (DHA);
1.4 Alter, amend or delete any program, fee, course, admission requirement, mode of delivery or other arrangement without
prior notice;
1.5 Change my offer or enrolment in some circumstances and I can find further information about the grounds and the processes
at www.international.adelaide.edu.au/international-student-support/changing-your-study-arrangements;
1.6 Withdraw an Offer of Admission if:
1.6.1 I do not meet the Conditions specified in my Offer of Admission by the last date to accept
1.6.2 The University does not receive the tuition fees, Overseas Student Health Cover (OSHC) fees, and completed and
signed acceptance and payment forms from me before the program places are filled;
1.6.3 I do not satisfy the University that I meet the Australian Government’s Genuine Temporary Entrant (GTE) criteria;
1.6.4 I do not hold a valid visa with study rights by the commencement date of my Offer of Admission, including where my
visa was cancelled or my visa application was refused or withdrawn;
1.6.5 I do not enrol by the commencement date in my Offer of Admission;
1.6.6 the Offer of Admission was made in error;
1.6.7 Any other circumstances under Procedure 6 of the University’s Admissions to Coursework Programs Policy occur.
I acknowledge and agree that:
1.7 I do not hold Australian or New Zealand citizenship and I am not a permanent resident of Australia;
1.8 If I request a deferral of my admission to a later date, that the entry requirements may change and I will be required to meet
any revised entry requirements prior to commencing my degree;
1.9 This Offer of Admission supersedes any previous Offer of Admission issued by the University of Adelaide; I accept the credit or
advanced standing (if granted recognition of prior learning);
1.10 The Australian Government regulations require international students, (and their accompanying immediate family members,
if applicable), to have OSHC for the proposed duration of their student visa;
1.11 I am responsible for keeping a copy of this Offer of Admission and any receipts of payments made to the University of
Adelaide;
1.12 I, or my sponsor, will be responsible for the full costs of the program for which I am seeking admission, as well as any
additional costs including study equipment, textbooks, travel and living costs incurred by me or my dependents. Incidental
costs vary between programs. For more information, please visit www.adelaide.edu.au/student/finance/other-fees/;
1.13 I, or my sponsor may choose to pay more than 50 per cent of my total tuition fees before I commence my studies at the
University, although I am under no obligation to pay more than the Acceptance Fee to accept my Offer of Admission.

2. Before I Start at the University

2.1 I consent to the University checking and keeping a record of my visa status and study entitlements with the DHA (including via
the Visa Entitlement Verification Online [VEVO] service).
2.2 I have read the information provided on Degree Finder that relates specifically to my program. For more information, please
visit www.adelaide.edu.au/degree-finder.
2.3 I have read and accepted the scholarship terms and conditions (if applicable) at
www.international.adelaide.edu.au/admissions/scholarships.
2.4 I am seeking temporary entry into Australia for educational purposes only, as a fee paying international student and I may be
subject to different rules and conditions prescribed by the University and the Australian Government if I change my visa. For
more information, please visit www.homeaffairs.gov.au/Trav/Stud.
2.5 I understand that students covered by the United Nations Security Council sanctions regimes and Australian autonomous
sanctions regimes may not be able to access the full range of research projects.
2.6 I understand that this acceptance constitutes a written agreement with the University under the Education Services for
Overseas Students (ESOS) Act 2000 and I have read information about the ESOS framework. For more information, please visit
www.dese.gov.au/esos-framework.

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 2.7 I am aware that I may need to change my offer or enrolment with the University and I can find further information about the
grounds and processes at www.international.adelaide.edu.au/international-student-support/changing-your-study-
arrangements.

3. While at the University

3.1 I am aware that I must complete my program within the duration specified on my Offer of Admission and Confirmation of
Enrolment (CoE), if applicable.
3.2 I am aware that there are restrictions on accepting paid employment, consistent with visa regulations. For more information,
please visit www.homeaffairs.gov.au/Trav/Stud.
3.3 I understand that I must provide the University of Adelaide with my current residential address, mobile telephone number,
email address, and emergency contact details and any changes to these within 7 days while enrolled in the program(s) and
studying in Australia.
3.4 I understand that the University has a three-stage Student Grievance Resolution Process (SGRP) involving (1) Informal
Discussion, (2) Formal Review, and (3) Internal University Appeal, and I may access this service free of charge with any
complaint or appeal. I understand additional information about the SGRP may be sought from one of the University's Student
Grievance Advisors or from www.adelaide.edu.au/student/grievance.
3.5 I acknowledge that the University is committed to fostering and promoting a safe, inclusive and respectful environment for all
members of its community and that information regarding support, expected standards of behaviour. For more information,
please visit www.adelaide.edu.au/safer-campus-community/.
3.6 I acknowledge that the University has dedicated international student support services and I can find further information at
www.international.adelaide.edu.au/international-student-support/.

4. Academic Integrity
4.1 I agree to abide by the University's expectations as outlined in the Academic Integrity Policy
www.adelaide.edu.au/student/academic-skills/academic-integrity-for-students and in the Academic Integrity information
provided on the University website: www.adelaide.edu.au/student/academic-skills/academic-integrity-for-students.
4.2 I agree to uphold the Freedom of Speech and Academic Freedom Policy: www.adelaide.edu.au/policies/4623/.

5. Privacy Information
5.1 The information you provide the University as part of the application, offer and acceptance processes is "personal
information" as defined by the University's Privacy Policy www.adelaide.edu.au/policies/62/.
5.2 Personal information of students will be collected, used and managed in accordance with the Student Privacy Statement
www.adelaide.edu.au/policies/62/?dsn=policy.document;field=data;id=8065;m=view.
5.3 The University may disclose your Personal information in some circumstances. The following is a list of examples where we
may need to disclose your information without your consent:
5.3.1 To comply with legislative reporting requirements such as reporting to the Australian Government;
5.3.2 Sharing your personal details and study record with another educational institution where necessary to facilitate study
experience related to your University study;
5.3.3 Sharing necessary personal details with an organisation that is providing you with a scholarship, internship, clinical
placement, work experience or any other kind of work-based experience related to your University study;
5.3.4 Sharing necessary personal information for the provision of University associated services such as security, parking,
participation in student elections, sporting associations, accommodation (where relevant) and, on course completion,
place your details on the University’s alumni database so as to keep you informed of alumni news, events and
activities;
5.3.5 Providing relevant information to external service providers contracted by the University to perform some of the
University’s functions or provide services to students on the University’s behalf (e.g. administration of mail-outs and
surveys, information technology services such as Gmail, learning applications, information sharing platforms, travel,
health and welfare services);
5.3.6 Releasing information in response to a warrant, subpoena, summons or written demand from a government authority
with the power to demand the information or otherwise required by law (e.g. Freedom of Information, reporting
instances of research misconduct);
5.3.7 Notification to police, health services and other persons if necessary to protect you or someone else from a serious or
imminent threat to life or health;
5.3.8 If you do not wish for us to collect certain information about you, tell us. We will discuss with you any consequences
this may have for your enrolment, academic progression or your access to student services;
5.3.9 We will seek consent from you if we would like to use your personal information in ways that are not contained in the
Privacy Policy.

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Key Terms Used in this Offer of Admission
Census Date - The last day a student may withdraw from a course in which they are enrolled without incurring liability for student
contributions or tuition fees.
Course - An individual subject taken as part of a program of study.
First Tuition Payment - The money that commencing international students pay in order to accept their Offer of Admission to the
University also known as Program Deposit.
First Teaching Period - The Teaching Period that the student has been approved to commence study at the University in, as set out in
their Offer of Admission.
International Student - A student who is not a citizen of Australia or New Zealand and who does not hold Permanent Residency status
in Australia.
Program - An approved combination of Courses and other requirements (where relevant) in which a student is enrolled which, when
completed, leads to the conferral of an Award. A program may also be known as a degree.
Teaching Period - means the portion of the academic calendar in which a University course is taught and assessed.

Please refer to the University's Glossary for a full list of key terms www.adelaide.edu.au/study/glossary

The University of Adelaide | CRICOS Provider Number 00123M | Page 9 of 11

Refund Information
Student ID: 1951737 | Issue Date: 16 May 2024
Name: Mr Tamal Das

The University's full Student Fees Refund Policy and Procedures can be viewed here: www.adelaide.edu.au/policies/4343.

To apply for a refund of a credit balance, please complete the online Overseas Bank Account Refund Form:
www.adelaide.edu.au/student/finance/refunds. If you do not have a current University log in and password, please contact Student
Finance via email (studentfinance@adelaide.edu.au) to request the Student Refund Request Form.

1. Refund Principles
1.1 A refund can only occur if a student has a current credit on their student finance account.
1.2 Refunds will be processed after all other financial obligations to the University have been discharged, including (but not
limited to) library fines, student loans, and accommodation charges.
1.3 Refund payments are normally made directly into a bank account, unless paid by credit / debit card. Bank details are required
for all refund requests, even if the refund is to the original credit / debit card, to ensure payment can be finalised.
1.4 All refunds are made in Australian dollars and are payable to the student’s nominated account, with the following exceptions:
1.4.1 The student is supported by a recognised third-party sponsor and that sponsor is entitled to the refund (as per the
Education Services for Overseas Students (ESOS) Act, s.47D(3)(b)).
1.4.2 In the event a country is subject to financial sanctions, refunds cannot be paid to a bank in a sanctioned country.
1.4.3 If the original payment was made by credit / debit card via BPOINT, the refund will be processed back to the original
credit / debit card. The merchant surcharge fee will also be refunded unless a partial refund is being made, in which
case the surcharge fee will not be refunded.
1.5 When a refund is payable, and the applicable refund form has been completed, the refund will be processed under normal
circumstances within 3 weeks of the refund form being received by the University except where:
1.5.1 the University was unable to provide the program offered at any time on or after the agreed start date, the refund will
be processed within 14 days.
1.5.2 receipt of payments to overseas bank accounts incurs delays that are outside of the University’s control.

2. Refund Eligibility
2.1 Refund of First Tuition Payment
2.1.1 Full Refund of tuition fees paid if:
2.1.1.1 The University is unable to provide in full the academic program offered at any time on or after the agreed
starting date;
2.1.1.2 The University withdraws offer to award or non-award program because student fails a preliminary program -
such as the Pre-Enrolment English Program or a foundation studies or bridging program - the successful
completion of which is a condition of offer to their principal program;
2.1.1.3 The student's application for a student visa is refused by DHA prior to the last day to withdraw fail (WF) in their
First Teaching Period and the student presents certified evidence of the refusal to the University;
2.1.2 Refund of tuition fees paid less 10% of the First Tuition Payment if:
2.1.2.1 The student gives written notice to the University of their decision to withdraw from their Program at least
four (4) weeks before the commencement of their First Teaching Period; or
2.1.2.2 The University withdraws Offer of Admission based on incorrect and / or incomplete information provided by
the applicant or their agent; or
2.1.2.3 The student does not meet the entry requirements of their Conditional Offer and has given written notice to
the University prior to the commencement of their First Teaching Period.
2.1.3 Refund of tuition fees paid less 50% of the First Tuition Payment if:
2.1.3.1 The student gives written notice to the University of their decision to withdraw from their Program less than
four (4) weeks before commencement of their First Teaching Period, but before the Census Date.
2.2 Refund of Tuitions Fees Payment (not including the First Tuition Payment)
2.2.1 Full Refund if:
2.2.1.1 After the First Teaching Period has been completed (in full), and all First Tuition Payment or deposit has been
used and conditions (as per the Offer of Admission) have been fulfilled, coursework student withdraws from a
course(s) before any subsequent Census Dates.
2.3 Academic English program studies
2.3.1 Refund of tuition fees paid less the tuition fees for a 5 week session if:
2.3.1.1 Student withdraws from their English Language Centre (ELC) Academic English Program after Census Date.

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 2.4 Refunds of Tuition fees Not Payable if:
2.4.1 The student withdraws after the Census Date for courses in which student enrolled, and no special circumstances
apply;
2.4.2 The student withdraws from their program after their First Teaching Period Census Date and part of their First Tuition
Payment remains unused on their account;
2.4.3 The student visa is cancelled by the Department of Home Affairs (DHA) for any reason;
2.4.4 The commencing student's visa application is refused by DHA after the last day to withdraw fail (WF) in their First
Teaching Period; or continuing student's visa application is refused after Census Date in the Teaching Period in which
currently enrolled;
2.4.5 The student does not complete the requirements for a course or program, including a preliminary program such as Pre-
Enrolment English Program or foundation studies or bridging program, and no special circumstances apply;
2.4.6 Australian or international law [including but not limited to the Charter of the United Nations (Dealing with Assets;
2.4.7 Regulations 2008, Autonomous Sanctions Regulations 2011, or the Anti-Money Laundering and Counter-Terrorism
Financing Act 2006] prevents University from making the refund payment.
2.5 OSHC Refunds
2.5.1 Refunds of OSHC will only be processed where the University has arranged OSHC on behalf of a student, and the
student has not arrived in Australia;
2.5.2 Refunds of OSHC where the student has arrived in Australia or the University has not arranged the OSHC, will need to
be sought by the student directly with the OSHC provider.
2.6 Special Circumstances Refunds, Remissions or Re-Credits Students who withdraw from a course(s) after the Census Date due
to special circumstances may apply for a Special Circumstances Refund, Remission or Re-Credit. For more information, please
visit www.adelaide.edu.au/student/finance/special/.
2.6.1 Students who withdraw from their study after accepting their Offer of Admission but prior to the Census Date in their
First Teaching Period due to special circumstances may apply for a Repayment of Administration Fee. For more
information, please visit https://www.adelaide.edu.au/enrol/forms/students-only/amendment-to-enrolment-and-fees;
2.6.2 English Language Centre (Academic English) students who withdraw from their English program and believe they meet
the criteria of special circumstances may apply for a Special Circumstances refund here:
www.adelaide.edu.au/elc/policies-and-procedures/english-language-centre-refund-conditions.

3. Appeals
3.1 Students who are not satisfied with the resolution of their application for a refund may lodge a grievance in accordance with
the Student Grievance Resolution Process www.adelaide.edu.au/student/grievance/.
3.2 This written agreement, and the right to make complaints and seek appeals of decisions and action under various processes,
does not affect the rights of the student to take action under the Australian Consumer Law if the Australian Consumer Law
applies.

4. Tuition Protection Service

4.1 In the unlikely event that the University is no longer able to deliver a program to you, for which you have accepted and paid,
at the location and start date agreed to in your Offer of Admission, or the program ceases to be available after you have
commenced, the University will either offer you an alternative program in writing or pay you a refund of any unspent tuition
fees. If the University is unable to meet its obligations to you the Tuition Protection Service will assist you in finding an
alternative course to accept or pay you a refund of your unspent prepaid tuition fees. For more information, please visit
www.tps.gov.au.

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