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Recruitment Audit: Prof Venkatesh Naga

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RECRUITMENT AUDIT Prof Venkatesh Naga

SESSIONS LO’S
 Learn about importance of Recruitment Audit (RA)
 Learn about stakeholders, process and steps involved in RA
 Practice with hands-on activity
WHY RECRUITMENT AUDIT
 Help organization evaluate its entire recruitment process
 Craft recruitment strategy for future
 Benchmark against competition
 Clarify desired practices
 Establish baseline for future improvement
 Evaluate current effectiveness
 Standardize recruitment practices across multiple sites within a division or company
 Assess current knowledge and skills required of HR practitioners for recruitment
process
RECRUITMENT AUDIT CYCLE
Define HR
Policies &
Practices

Action Plan Measure &


for Assess Current
rectification Practices

Identify the
Gaps
RECRUITMENT AUDIT –STAKEHOLDERS
Business Leadership

HR Leadership

HR Team

Hiring Managers

Channel Partners

New Hires
RECRUITMENT AUDIT – STEPS
Strategy Audit (Step 1)

Policy Audit (Step 2)

People Audit (Step 3)

Process Audit (Step 4)

Systems/Technology Audit (Step 5)

Metrics Audit (Step 6)


STRATEGY AUDIT - STEP 1
• Does the organization have a recruitment strategy in place ?
• If Yes, what is the process adopted to craft the strategy ?
• Is there a manpower planning process in place ?
• Is the Manpower Plan created every year ?
• Is there a consultation/involvement of stakeholders?
• Is the manpower plan communicated/shared with all stakeholders ?
• If it does, is the compliance tracked ?
• What has been the trends of on deviance to MP (+ive or –ive) ?
• In case of deviance, is a corrective action taken ?
• In case of excess hiring, Is there a exception sign-off process in place and is
it adhered to ?
POLICY AUDIT – STEP 2
 Does the organization have recruitment policy in place ?
 Is it comprehensive ?
 Does it cover the following :-
 Strategy Planning Process
 Manpower Planning
 People capabilities, suitability & fitment
 Notice Period buy-outs
 pay-outs to channel partners
 Candidate’s salary fitment
 Candidate experience
 Hiring Manager’s satisfaction
 Effectiveness & Efficiency
PEOPLE AUDIT – STEP 3
 Is the recruitment team adequately staffed ?
 Is the team qualified & competent ?
 Is the team aware of hiring strategy ?
 Is the team aware of hiring process and if yes, what is the extent of compliance ?
 Is the team aware of metrics and if yes,
 Is the team trained on technology tools & systems ?
 What is the productivity of Recruitment team ? Is it Measured & benchmarked?
 Are there performance incentives for recruitment team ?
 Is the incentive policy communicated to recruitment team ?
 What is the motivation level of the team ? Engagement score ?
 What is the attrition/retention of the hiring team ?
PROCESS AUDIT – STEP 4
 Does it have processes mapped across RLC?
 Channel identification & finalization
 Sourcing
 Screening
 Shortlisting
 Interviewing ( HR & Business/Operations)
 Interview Feedback
 Offer-negotiation
 Onboarding

Does the processes have PoCs identified by positions, SLAs and TATs
SYSTEMS/TECHNOLOGY AUDIT (STEP 5)
 What kind of systems/technology does the team use ?
 Has the organization just automated or used the technology transition for process-
reengineering
 Are the technology systems aligned to the processes ?
 Does the system have access controls in place ?
 Is there compliance to process regarding granting/revoking of access controls ?
 Has it adopted IaaS/SaaS models for regular Updation of system ?
 Is the technology robust
 security/log-in tracking/real-time Updation/Back-up of data & MIS

 Is there a regular system/technology audit carried out by IT Team ?


BUSINESS PROCESS RE-ENGINEERING
METRICS AUDIT – STEP 6
 What kind of MIS is maintained ?
 What kind of trackers/Dashboards are published ?
What kind of metrics does the organization have ?
 Are the metrics covering both effectiveness & efficient ?
 Does the metrics have both lead and lag indicators ?
 What kind of lead and lad indicators are in place ?
 Is there a review mechanism in place for metrics ?
 Is the compliance of actionables on outcomes of metrics reviews ?
 Are the metrics shared with stakeholders? If Yes who are they ?
LEAD VS LAG INDICATORS
LEARNING ACTIVITY
 Create a recruitment audit questionnaire and audit the status of recruitment in the
organization in the case study
 Submit you findings of the audit along with actionables & assigning of
accountability for persons involved in recruitment team
EFFICIENT VS EFFECTIVENESS

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