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    Managing Diversity in The Workplace

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    Llover Cameros Yap
    This document discusses diversity and its importance in the workplace. It defines diversity as individual acceptance and respect of differences between people in terms of elements like age, gender, ethnicity, abilities and more. The document outlines benefits of a diverse workforce like improved customer service, creativity and problem solving. It also provides strategies for organizations to incorporate diversity through recruitment, marketing and managing diversity effectively. The key message is that a diverse workforce brings value and competitive advantage to organizations.

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    Managing Diversity in The Workplace

    Uploaded by

    Llover Cameros Yap
    37 views12 pages
    This document discusses diversity and its importance in the workplace. It defines diversity as individual acceptance and respect of differences between people in terms of elements like age, gender, ethnicity, abilities and more. The document outlines benefits of a diverse workforce like improved customer service, creativity and problem solving. It also provides strategies for organizations to incorporate diversity through recruitment, marketing and managing diversity effectively. The key message is that a diverse workforce brings value and competitive advantage to organizations.

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    This document discusses diversity and its importance in the workplace. It defines diversity as individual acceptance and respect of differences between people in terms of elements like age, gender, ethnicity, abilities and more. The document outlines benefits of a diverse workforce like improved customer service, creativity and problem solving. It also provides strategies for organizations to incorporate diversity through recruitment, marketing and managing diversity effectively. The key message is that a diverse workforce brings value and competitive advantage to organizations.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    37 views12 pages

    Managing Diversity in The Workplace

    Uploaded by

    Llover Cameros Yap
    This document discusses diversity and its importance in the workplace. It defines diversity as individual acceptance and respect of differences between people in terms of elements like age, gender, ethnicity, abilities and more. The document outlines benefits of a diverse workforce like improved customer service, creativity and problem solving. It also provides strategies for organizations to incorporate diversity through recruitment, marketing and managing diversity effectively. The key message is that a diverse workforce brings value and competitive advantage to organizations.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 12

    Management Planning and Control

    Work Place Diversity

    GROUP 3

    KEVIN E. PAMAOS
    Diversity:
    The concept of diversity is based on individual acceptance a
    respect.

    It is an understanding that individuals are unique and differe

    Cultural diversity
    Cultural diversity acknowledges the existence of broad
    cultural groups within Indian culture.

    Cultural diversity has been part of India's history, and throu


    it, India culture is constantly developing.
    Elements of Diversity
     Age  Income
     Gender  Education
     Ethnicity  Marital Status
     Race
     Religious Beliefs
     Physical Ability
     Geographic Location
     Sexual Orientation
     Parental Status
     Physical
     Personality Type
    Characteristics
    Ways to incorporate diversity:
    Businesses find ways to incorporate diversity into their
    workplaces without causing major changes to the way their
    companies operate.

    Incorporating diversity practices in a workplace can include


     Recruiting from diverse talent pools to make the company open
    to employees from various backgrounds.
     Diversity may be infused into advertising practices to ensure
    products and services are targeted to all consumers who
    represent the target market, whether through print, online,
    television or radio.
    Managing Diversity is defined has the “planning and implementin
    organizational systems and practices to manage people so that the
    potential advantages of diversity are maximized while its potential
    disadvantages are minimized”.
    Multiculturalism

    Multiculturalism is a system of beliefs and behaviors that recog


    and respects the presence of all diverse groups in an organizatio
    or society, acknowledges and values their socio-cultural
    differences, and encourages and enables their continued
    contribution within an inclusive cultural context which empowe
    all within the organization or society.
    How Diversity Initiatives Help an
    Organization Keep a Competitive Human
    Resources Advantage
    Improves corporate culture Decreased interpersonal
    Improves employee morale conflict among employees
    Easier recruitment of Improves client relations
    employees Increases productivity
    Enables the organization to
    move into emerging Improves the organization`s
    markets bottom line
    Increases creativity Maximizes brand identity

    Access to overseas markets. Responsive service delivery


    and enhanced staff skills
    Reduction in skill
    shortages.
    Benefits of Diverse workplace:
     Customer service improves when staff understand and can
    communicate skillfully with customers from a range of
    backgrounds.
     The community is also more likely to identify with and relate to
    companies that reflect its level of diversity
     Workplace diversity where staff are encouraged to work in their
    areas of strength and capability.
     Valuing diversity where staff potential is recognized and
    developed.
     Productive diversity is valuing different experience,
    perspectives, skills and the cross-transfer and integration of thes
    into the company and local economy.
    How to Manage Diversity
    Steps in Managing Diversity Effectively
    Secure top management commitment
    Alternative work arrangements
    Increase diversity skills
    Organizational assessment
    Attracting employees
    Accommodating work and family needs
    Diversity Awareness Programs
    Provide members with accurate information about
    diversity
    Uncover personal biases and stereotypes
    Assess personal beliefs, attitudes, and values and learning
    about other points of view
    Develop an atmosphere in which people feel free to share
    their differing perspectives
    Improve understanding of others who are different

    5-16
     A diverse workforce is a reflection of a changing world and
    marketplace.
     Diverse work teams bring high value to organizations.
     Respecting individual differences will benefit the workplace by
    creating a competitive edge and increasing work productivity.
     Diversity management benefits associates by creating a fair and safe
    environment where everyone has access to opportunities and
    challenges.
     Management tools in a diverse workforce should be used to educate
    everyone about diversity and its issues, including laws and regulatio
     Most workplaces are made up of diverse cultures, so organizations
    need to learn how to adapt to be successful.
    References
    Brief, A., & Pugh, S.D., Dietz, J., & Wiley, J.W. (2008). Looking inside and out: The impact of
    employee and community demographic composition on organizational diversity climate.
    Journal of Applied Psychology: American Psychological Association, 93(6), Nov 2008,
    1422-1428. doi: 10.1037/a0012696

    Herring, C (2009). Does diversity pay?: Race, gender, and the business case for diversity. American
    Sociological Review April 2009 74 no. 2 208-224. doi 10.1177/0003122Business Case for
    Diversity. 40907400203

    Kochan, T., Bezrukova, K., Ely, R., Jackson, S., Joshi, A., Jehn, K., Leonard J., Levine, D., Thomas., D
    (2002). The effect of diversity on business performance: report of the diversity research
    Network. Study commissioned by the Business Opportunities for Leadership Diversity (BOLD)
    initiative

    Levy, P (2010). Industrial organizational psychology, understanding the workplace (3rd ed.). (pp.
    218-220). New York, New York: Worth Publishers

    Marques, J. F.(2010). Colorful window dressing: A critical review on workplace diversity in three
    major american corporations. Human Resource Development Quarterly , 21 (4), November
    2010, doi: 10.1002/hrdq.20045

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