Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
Scribd Logo
Upload

Welcome to Scribd!

  • 32 views

    Developing High - Teams: Performance

    Uploaded by

    Nirankar Royal
    1. High-performance teams share common goals and hold each other accountable to achieve outstanding results. They are defined by team charters, norms, a sense of urgency and being self-directed and empowered. 2. High-performance teams have clear visions, priorities, measures of success and provide feedback. They communicate openly, identify and solve problems, make decisions collaboratively and manage conflict successfully. 3. Diversity of perspectives among team members is important for high-performance, including those oriented towards tasks, process, encouragement and flexibility. Self-directed teams complete autonomous work and receive team-level feedback.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd

    Developing High - Teams: Performance

    Uploaded by

    Nirankar Royal
    32 views31 pages
    1. High-performance teams share common goals and hold each other accountable to achieve outstanding results. They are defined by team charters, norms, a sense of urgency and being self-directed and empowered. 2. High-performance teams have clear visions, priorities, measures of success and provide feedback. They communicate openly, identify and solve problems, make decisions collaboratively and manage conflict successfully. 3. Diversity of perspectives among team members is important for high-performance, including those oriented towards tasks, process, encouragement and flexibility. Self-directed teams complete autonomous work and receive team-level feedback.

    Original Title

    Edited Ob Presentation

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    PPTX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    1. High-performance teams share common goals and hold each other accountable to achieve outstanding results. They are defined by team charters, norms, a sense of urgency and being self-directed and empowered. 2. High-performance teams have clear visions, priorities, measures of success and provide feedback. They communicate openly, identify and solve problems, make decisions collaboratively and manage conflict successfully. 3. Diversity of perspectives among team members is important for high-performance, including those oriented towards tasks, process, encouragement and flexibility. Self-directed teams complete autonomous work and receive team-level feedback.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    32 views31 pages

    Developing High - Teams: Performance

    Uploaded by

    Nirankar Royal
    1. High-performance teams share common goals and hold each other accountable to achieve outstanding results. They are defined by team charters, norms, a sense of urgency and being self-directed and empowered. 2. High-performance teams have clear visions, priorities, measures of success and provide feedback. They communicate openly, identify and solve problems, make decisions collaboratively and manage conflict successfully. 3. Diversity of perspectives among team members is important for high-performance, including those oriented towards tasks, process, encouragement and flexibility. Self-directed teams complete autonomous work and receive team-level feedback.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 31

    DEVELOPING HIGH -PERFORMANCE TEAMS

    High Performance (HP) Teams A group of people


    who share a common vision, goals, metrics and who collaborate, challenge and hold each other accountable to achieve outstanding results.

    High Performance Team Concepts


    Team Charter Team Norms Sense of urgency Community of interest Resources Self-directed Teams Empowered Teams

    TEAM CHARTER

    A team charter is a written document that defines the team's mission, scope of operation, objectives, time frame, and consequences.

    TEAM NORMS
    Norms are the rules that the team agrees to follow as it conducts its work.

    Norms may be written or may evolve as unwritten understandings over time. .

    Sense of urgency
    High Performance Teams need to work under a deadline for achieving objectives. Deadlines create a energy building sense of team commitment toward getting results. In short, they drive the team to perform.

    When a team is commissioned it is often made up of a group of representatives from different parts of the organization. Each person may be a subject matter expert who understands the processes and activities within a department or a different part of a cross-

    Community of interest

    EMPOWERED TEAMS
    A team is empowered by virtue of that power that is granted to it by management. A team charter is a very useful tool for helping a team and management understand just exactly what the team

    Resources are : Time Talents Money Information Materials

    HP TEAM RESOURCES

    CHARACTERISTICS OF HP TEAMS
    Have a clear and vision of where they are headed and what they want to accomplish Act from clearly defined priorities Have clear measures of success and receive feedback about how theyre doing

    CHARACTERISTICS OF HP TEAMS
    Maintain open communication and positive relationships with each other Identify and solve problems Make decisions when and where they occur Successfully manage conflict

    TEAM LEARNING

    High Performance Team has a lot to learn:

    how to work together how to make team decisions how to develop and enforce norms, as well as the capabilities, talents, and skills of each fellow team member

    Some team members will be needed who are primarily oriented towards task and target date accomplishment. Other team members will be needed who hold process, planning, organization and methods in the highest regard.

    Diversity of Perspective

    Teams also need members who

    Diversity of Perspective

    nurture, encourage and provide communication nodes. Otherwise, anarchy and intense frustration can result as individuals demand that "their way" is "the only way." Teams will certainly need some members who are creative and innovative.

    The last type of team member needed by a High Performance Team is a floatersomeone who is capable of identifying with all of the above orientations and can fill in when one of the viewpoints is missing.

    Diversity of Perspective

    Self-Directed Teams Defined

    Formal groups that complete an entire piece of work requiring several interdependent tasks and have substantial autonomy over the execution of these tasks.

    Self-Directed Work Team Attributes


    Completes an entire piece of work Receives teamlevel feedback and rewards Team assigns tasks to members

    Self-Directed Work Teams

    Responsible for correcting problems

    Controls work input, flow, and output

    Teams whose members operate across space, time, and organizational boundaries and are linked through information technologies to achieve organizational tasks.

    Virtual Teams Defined

    Why Virtual Teams? because Increasingly possible


    of
    Information technologies Knowledge-based work

    Increasingly necessary because of


    Knowledge management Globalization

    High-Performance Virtual Teams


    Virtual teams perform better with:
    Team Environment
    Creative combination of communication channels

    Team Tasks

    Structured tasks Moderate interdependence

    Team Size

    Smaller size than traditional team performing similar tasks

    High-Performance Virtual Teams


    Virtual teams perform better with
    Team Composition Team Processes
    Good communication and crosscultural skills in team members

    Some face-to-face meetings to assist team development

    Team Trust

    Important in all teams, but especially virtual teams

    TRUST, RESPECT and SUPPORT


    Team members need to be coached in the need to trust and support each other. Support involves actively keeping an eye on the other team members and demonstrating a willingness to help each other out when help is needed--even when it might not be requested.

    Team Decision Making Constraints


    Time constraints
    Time to organize/coordinate Production blocking

    Evaluation apprehension
    Belief that other team members are silently evaluating you

    Conformity to peer pressure


    Suppressing opinions that oppose team norms

    Team Constraints: Group Polarization


    Tendency for teams to make more extreme decisions than individuals alone Riskier options usually taken because of prospect theory effect fallacy -- dislike losing more than they like winning

    Group Polarization Process


    Team discussion processes
    High risk High risk

    Individual opinions before meeting

    Social support Persuasive arguments Shifting responsibility

    Individual opinions after meeting

    Low risk

    Low risk

    General Guidelines for Team Decisions


    Team norms should encourage critical thinking Sufficient team diversity Ensure neither leader nor any member dominates Maintain optimal team size Introduce effective team structures

    Constructive Conflict

    Occurs when team members debate their different perceptions about an issue in a way that keeps the conflict focused on the task rather than people. Problem: constructive conflict easily slides into

    Rules of Brainstorming
    1. Speak freely 2. Dont criticize 3. Provide as many ideas as possible 4. Build on others ideas

    Evaluating Brainstorming

    Strengths Produces more innovative ideas Strengthens decision acceptance and team cohesiveness Sharing positive emotions encourages creativity

    Evaluating Brainstorming

    Weaknesses Evaluation apprehension exists in many groups Fewer ideas generated than when people work alone

    Nominal Group Technique


    Individual Activity
    Write down possible solutions

    Team Activity
    Possible solutions described to others

    Individual Activity
    Vote on solutions presented

    Describe problem

    You might also like