One year ago, the Pew Research Center began studying how the role of public libraries, as well as the needs and expectations of their patrons and communities, are changing in the digital age. Funded by the Bill & Melinda Gates Foundation, grounded by a Library Advisory Group, and conducted by the Pew Internet & American Life Project, the first set of reports focus on the rise of e-reading and e-books at libraries. Among the findings: 12% of e-book readers have borrowed an e-book from a library; 58% of library card holders are unsure if their library offers e-books; and a majority of e-book borrowers were unable to borrow an e-book they were seeking at their library.
At the Library 2.012 worldwide virtual conference, Pew Internet Research Analyst Kathryn Zickuhr and ALA Program Director Larra Clark will discuss key findings from these reports—including a brand new analysis focused on younger Americans' reading preferences and library use habits. The session also will explore immediate practical implications for U.S. public libraries.
This document summarizes findings from the Pew Research Center's research on how Americans use libraries and interact with books, reading, and digital media. It finds that while books and in-person browsing are still important library activities, technology and digital media are also commonly used. Most Americans feel it is important for libraries to offer services like librarian assistance, books, computers/internet access, and quiet study spaces. However, many are open to new digital services from libraries as well. Overall, the research suggests libraries continue evolving their roles to provide both access to information and guidance on using tools and finding reliable information in the digital age.
Library patrons and non-patrons: Who they are, what their information needs are, what kind of technology they use, and how libraries can meet the varying needs of their patrons.
Lee Rainie, Director of the Pew Research Center's Internet Project, discussed the project’s research about younger Americans and how libraries fit into their lives. He discussed seven key insights from the research about the special world of teens and young adults, and how they differ from older Americans.
1) The document discusses research from the Pew Internet Project on teens' technology use and relationship with libraries.
2) Key findings include that teens live in different information and learning ecosystems than the past, with high levels of internet and mobile device use.
3) While teens use libraries and librarians more than other groups, they may not feel as strong an attachment to libraries and have their own priorities for library services.
Just how well do you know the people who use your library? Lee Rainie, Director of the Pew Research Center’s Internet & American Life Project and co-author of Networked: The New Social Operating System, shares the latest data about how our clientele are interacting with information technology. Learn about patron preferences and behaviors during this program.
This document summarizes findings from a survey of over 2,000 Americans about their views and use of public libraries. Some key findings include:
- Borrowing books, access to reference librarians, and free access to computers/internet are seen as very important library services. Many patrons would welcome expanded digital services like online research help from librarians and apps to access library materials.
- Majorities think libraries should offer literacy programs, coordinate with schools, and have comfortable reading spaces. Opinions are mixed on moving printed materials to free up room for other services.
- While most see libraries as important community resources, many don't know the full range of current services. Some patrons report increasing use
Lee Rainie, Director of the Pew Research Center’s Internet Project presents his organization’s latest findings about what people do at libraries and what they’d like libraries to become. He describes the services patrons say they want libraries to offer and he describes the big issues that new libraries are resolving.
Today, Lee Rainie, director of the Pew Research Center’s Internet Project, is speaking at the American Library Association's Annual Conference in Las Vegas. He'll describe the Project’s new study about the different kinds of library users and non-users, based on research that uses segmentation models to show how technology, community orientation, and library activities affect the way people use libraries. The research also shows the variety of reasons why people do not use libraries. He will explore the implications of this work for library leaders as they explore new services and for the library community as it does advocacy. His slides are available here:
Lee Rainie presented the latest findings from the Pew Research Center's library research and discussed the implications of that research for the future of libraries in three specific ways: The library as a place, the library as a connector of people, and the library as a platform for getting patrons the information and the contacts they seek.
The Pew Research Center’s latest report on public libraries in the digital age was released in March—an in-depth analysis of library users’ and non-users’ habits and attitudes. Research Associate Kathryn Zickuhr explains the findings and their implications for libraries as they plan for the future.
The document discusses the future of libraries. It notes that the pace of technological change is exponential and customer expectations are rising. Libraries must adapt to remain relevant by embracing trends like mobile devices, ebooks, social media, and on-demand access. The future of libraries involves focusing on customer experience, engagement, and convenience through both physical and digital services.
Tablets vs ereaders usage in United StatesSumit Roy
E-reader ownership among U.S. adults doubled from 6% in November 2010 to 12% in May 2011, according to a Pew Research Center survey. Tablet computer ownership grew more slowly, rising just 3 percentage points to 8% over the same period. Certain groups saw faster growth in e-reader adoption, including parents, Hispanics, and those aged 18-49. College graduates and high-income Americans remained most likely to own both e-readers and tablets. Overall mobile device ownership continues rising while desktop computer usage declines.
Lee Rainie, director of Internet, Science, and Technology research at Pew Research Center, will present new survey findings about how people use libraries, the kinds of services and programs people would like from libraries, and how libraries are connected to communication education and learning environments at the 2016 American Library Association Midwinter conference in Boston
Lee Rainie, the Project Director, describes the findings from the nationally representative survey that asked Americans what types of services they value in their libraries and what additional services they would like their libraries to offer.
This document summarizes a presentation given by Stephen Abram on the future of libraries and learning. It discusses how libraries, collections, learning, and user needs are changing due to new technologies and formats like e-books, mobile devices, and social media. Abram argues that libraries must adopt new strategies focused on content access, communities of practice, research impact, partnerships, and information literacy to remain relevant. The future will see most library usage and collections move online, with physical spaces focusing more on learning and community roles.
Lee Rainie, director of Internet, Science and Technology research at the Pew Research Center, discussed his group’s latest findings about the role of libraries and librarians on April 3 at Innovative Users Group conference. The latest work shows that many people struggle to find the most trustworthy information and they express a clear hope that librarians can help them. He explored recent research about how people are becoming “lifelong learners” and that library services are an element of how they hope to stay relevant in their jobs, as well as find ways to enrich their lives. He drew on Pew Research Center studies about the information and media sources people use and how they decide what to trust.
The document summarizes research from the Pew Internet Project on parents' views and use of libraries. It finds that parents highly value libraries and see them as important community institutions, especially for children's education and access to resources. Parents are also more engaged library users than non-parents, utilizing both traditional services like borrowing books as well as new technologies offered by libraries.
At the 29th Annual ACT Enrollment Planners Conference, Director Lee Rainie will highlight 13 things everyone should know about how today's teens use technology. With data from the Pew Research Internet Project's national surveys of teens and parents, Lee will highlight some critical ways digital tools are changing not only how teens communicate, but also how they gather information about the world and present themselves to others.
The document summarizes key points from a presentation by Stephen Abram on upcoming trends and challenges for libraries. The summary highlights:
1) Abram discussed major trends in technology, communities, and the roles of librarians based on surveys of library use and national database use data.
2) Survey findings showed that users trust library content more than Google and are satisfied with library databases, though more promotion is needed.
3) Abram suggested libraries focus on strategic priorities like collaborative training, programs, and communication to better serve changing user needs and expectations in the digital era.
The document summarizes a panel discussion on the future of libraries held at SUNY Potsdam College. The 6 panelists discussed how user behaviors and technologies are changing libraries. Users now expect instant access to information anywhere through mobile devices. Libraries are providing more digital resources and collaborative spaces while print collections decline. New models like purchase-on-demand and e-books are shaping library collections. Discovery tools aim to improve search across resources but challenges remain regarding evaluation, serendipity and supporting different user levels.
Younger Americans’ Reading and Library HabitsPDA Ekniga
More than eight in ten Americans ages 16-29 read a book in the past year, and six in ten used their local public library. Many say they are reading more in the era of digital content, especially on their mobile phones and on computers.
Kathryn
On Sunday, January 26, Pew Internet director Lee Rainie, also the co-author of Networked: The New Social Operating System, discussed the latest libraries survey at ALA Midwinter, from 10:30 to 11:30 a.m. in the Pennsylvania Convention Center room 201 B.
Reading Habits in Different Communities.12PDA Ekniga
Residents of urban, suburban, and rural areas exhibit differences in their reading habits, use of digital content, engagement with public libraries, and sources for book recommendations. Urban residents are more likely to prefer e-books over print and read more due to digital availability, while rural residents are less likely to have read a book in the past year. Suburban residents are most likely to read for pleasure and research topics that interest them. Statistical modeling shows that demographic factors like age, income, and education are stronger predictors of reading habits than the type of community alone.
Library Simplified Library/eBook User and Non User Surveyjamesenglish
This survey sumarizes the differences between users and non users of libraries with regard to eBooks. The purpose of the survey was to inform the product development team of a library eBook Reader.
At the American Library Association's National Library Legislative Day, Pew Internet Director Lee Rainie will discuss 11 key takeaways from the Project's libraries research.
Value of public libraries in today's world ihjketron
Public libraries provide immense value according to recent surveys. Parents place a strong value on libraries instilling a love of reading in children and providing access to knowledge and resources unavailable elsewhere. Surveys found that 84% of parents believe libraries instill a love of reading and over 75% of children use the library for schoolwork. While many use traditional services like borrowing books, over 60% of parents want innovative technology services. Public libraries are bridging the digital divide and ensuring all, including low-income parents, can participate in an increasingly digital world.
This document summarizes a presentation about e-books in public libraries in the US and Poland. It shows that while e-book usage is higher in the US, at 20% compared to an unknown percentage in Poland, e-book lending is becoming more popular in public libraries. The presentation discusses the largest e-book vendors in the US - Overdrive, NetLibrary/EBSCO, and Ingram - and capabilities they provide like large digital collections, compatibility with devices, and integration with library systems. Finally, it outlines options for Polish libraries to acquire e-books, such as purchasing directly from publishers or using retail or vendor platform solutions.
The document provides an overview of research on gender differences in young adult information seeking behaviors. It finds that teenage girls are more willing to thoroughly search for information, while boys prefer quicker methods and are reluctant to ask for help. The document also discusses ways to engage young adults in the library, including offering popular materials, technology, and programming developed with teen input. Finally, it explores gaming in libraries and finds benefits to learning skills but challenges integrating it due to perceptions. The document cites multiple references to support its discussion.
This document discusses whether e-books will replace printed books. It notes that e-book sales surpassed print books for the first time in 2011. While e-book readership is rising among both children and adults, many people still prefer printed books due to the tangible experience of holding a physical book. However, e-book sales will likely continue growing as the technology improves, but printed books will continue to have demand due to the different experience they offer compared to digital formats.
This document discusses the rise of e-reading devices and ebooks. It provides statistics on ownership of devices like e-readers, tablets, and smartphones in the US. Libraries are increasingly lending ebooks and e-readers. The use of ebooks by students is growing, though some find e-textbooks difficult to use. Ebook sales are rising rapidly and now outsell printed books. The document outlines the different types of e-reading platforms and formats as well as sources for purchasing, renting, and obtaining free ebooks.
Reading notes for class March 30, 2015. Slides created as reading notes for this week's theme, "Your Brain on Books", in preparation for our documentaries/PSAs encouraging pleasure reading.
The document summarizes findings from a Pew Research Center survey on Americans' use and views of public libraries. It finds that 54% of Americans have used a public library in the past year, and 72% live in a household that uses the library. Most Americans say libraries are very important to their communities and would be impacted if their local library closed. While many value library services like books and assistance, awareness of all services offered varies, with some unaware of the full range.
Prime Time Family Reading Time is an innovative family reading program designed for low-income families in communities where student reading scores do not meet Nebraska state standards. The six-week program is hosted by local libraries and led by a storyteller and a discussion leader. Since 2005, when the Nebraska Library Commission funded student interns to work with Prime Time, bilingual student assistants have contributed to the programs while also learning about library work. Erika Hamilton, state coordinator of Prime Time, Nebraska Humanities Council Program Officer, will share her experiences in encouraging parents and children to read award-winning illustrated children’s books, to recognize and discuss humanities topics in the stories, and to become active public library users.
This document summarizes key findings from a presentation by Lee Rainie, the director of Pew Research Center's Internet & American Life Project, about teens and libraries. The presentation included the following main points:
1) Teens live in a different information and learning ecosystem than previous generations due to new technologies.
2) Teens' reading levels are on par with or exceed adult levels, though they read in different ways including on various devices.
3) While teens use libraries and librarians more than other groups, they don't necessarily love libraries as much as older adults.
4) The public and teachers recognize that teens are changing how they learn and behave, and want libraries to adjust services
Parents, Children, Libraries, and ReadingPDA Ekniga
Parents, Children, Libraries, and Reading
by Carolyn Miller, Kathryn Zickuhr, Lee Rainie and Kristen Purcell
The vast majority of parents of minor children — children younger than 18 — feel libraries are very important for their children. That attachment carries over into parents’ own higher-than-average use of a wide range of library services.1
The ties between parents and libraries start with the importance parents attach to the role of reading in their children’s lives. Half of parents of children under age 12 (50%) read to their child every day and an additional 26% do so a few times a week. Those with children under age 6 are especially keen on daily reading with their child: 58% of these parents read with their child every day and another 26% read multiple times a week with their children.
The importance parents assign to reading and access to knowledge shapes their enthusiasm for libraries and their programs:
School’s out for summer, as you’ve probably noticed because of the recent influx of tots and teens participating in your story hours and book clubs. Public librarians with experience in youth outreach will spend this hour sharing what has worked and what has not when it comes to reaching this patron population at their libraries. Bring your own best practices to share with the group as well.
Presented to the Canadian Urban Libraries Council (CULC) 2019 Leadership Cohort by John Chrastka and Patrick "PC
Sweeney on 19 June 2019 in Washington, DC
This document summarizes the history and current state of ebooks and ereaders. It discusses how ebooks emerged in the 1970s with Project Gutenberg and the first dedicated ebook readers in 1998. It outlines the growth of the Kindle and ebook sales surpassing print books in recent years. The document also examines considerations for purchasing ebooks and ereaders, different ebook formats and limitations, as well as teen responses to reading on screens versus print.
Similar to What can libraries learn from new user (and non-user!)e-reading data from the Pew Internet Project? (20)
Lee Rainie, Director of Internet and Technology Research at the Pew Research Center, presented this material on October 29, 2020 to scholars, policy makers and civil society advocates convened by New York University’s Governance Lab (GovLab). He described findings from two canvassings of hundreds of technology and democracy experts that captured their views about the future of democracy and the future of social and civic innovation by the year 2030. Among other subjects, the experts looked at the impact of misinformation, “techlash” and trust in government institutions.
Lee Rainie, Director of Internet and Technology Research at the Pew Research Center, presented this material on October 14, 2020 at a gathering sponsored by the International Institute of Communications. He described the most recent Center public opinion surveys since mid-March, covering the impact of the COVID-19 outbreak, racial justice protests that began in the summer, and the final stages of the 2020 presidential election campaign. He particularly examined how and why people are using the internet in the midst of multiple national crises and their concerns about digital divide and homework gap issues. And he covered how the Center has researched the impact of misinformation in recent years.
Lee Rainie, director of internet and technology research, presented a synthesis of the Pew Research Center’s growing explorations of issues related to trust, facts and democracy at a forum hosted by the International Institute of Communications on December 5, 2018. His presentation covered Center findings related to declining trust in institutions, increasing challenges tied to misinformation and the ways in which concerns about trust and truth are linked to public attitudes about democracy.
Lee Rainie, Director of Internet and Technology research, spoke about the skills requirements for jobs in the future at the International Telecommunications Union’s “capacity building symposium” for digital technologies. He discussed the changing structure of jobs and the broad labor force and the attitudes of Americans about the likely changes that robots, artificial intelligence (AI) and other advances in digital life will create in workplaces. The session took place in Santo Domingo on June 18, 2018.
Lee Rainie, director of Internet and Technology research at the Pew Research Center, gave the Holmes Distinguished Lecture at Colorado State University on April 13, 2018. He discussed the research the Center conducted with Elon University’s Imagining the Internet Center about the future of the internet and the way digital technologies will spread to become the “internet of everywhere” and “artificial intelligence” everywhere. He also explored the ways in which experts say this will create improvements in people’s lives and the new challenges – including privacy, digital divides, anti-social behavior and stress tests for how human social and political systems adapt.
Lee Rainie, director of internet and technology research at Pew Research Center, discussed recent findings about the prevalence and impact of online harassment at the Cyber Health and Safety Virtual Summit: 41% of American adults have been harassed online and 66% have witnessed harassment. The findings come from the Center’s recent report on these issues.
The document summarizes 10 key facts about the future of work: 1) Jobs are becoming more knowledge-based, requiring skills like analytical thinking. 2) Employment has grown most in healthcare, education, and professional services. 3) Automation is replacing many traditional jobs, with estimates that 47-50% of current jobs could be automated. 4) People see other jobs as more at risk of automation than their own. 5) More people express worry than optimism about automation's impact. 6) Workers see technology as more positively impacting their careers. 7) Higher-educated workers report greater benefits from technology. 8) Skills in technology, communication, and lifelong learning are seen as most important for the future. 9)
Lee Rainie, director of Internet, Science and Technology research at the Pew Research Center, described the Center’s research about public views related to facts and trust after the 2016 election at UPCEA's “Summit on Online Leadership.” He explored how education is affected as students face challenges finding and using knowledge. In addition, he covered the Center’s latest research about how ubiquitous technology shapes the new information landscape for students.
Lee Rainie, director of Internet, Science and Technology Research at the Pew Research Center, spoke on May 10, 2017 to the American Bar Association’s Section of Science and Technology Law about the rise of the Internet of Things and its implications for privacy and cybersecurity. The velocity of change today is remarkable and increasingly challenging to navigate. Rainie discussed Pew Research Center’s reports about “Digital Life in 2025” and “The Internet of Things Will Thrive by 2025,” which present the views of hundreds of “technology builders and analysts” on the future of the internet. He also highlighted the implications of the Center’s reports on “Americans and Cybersecurity” and “What the Public Knows about Cybersecurity.”
Lee Rainie, director of Internet, Science and Technology research at the Pew Research Center, discussed the Center's latest findings at the Mid-Atlantic Marketing Summit in Washington. He talked about how people use social media, how they think about news in the Trump Era, how they try to establish and act on trust and where they turn for expertise in a period where so much information is contested.
The survey found that many Americans see libraries as important community institutions that provide educational resources and promote learning. While library usage has remained steady, people are increasingly using library digital resources. The survey also identified different segments of the population based on their orientation to and trust in information sources. Most see libraries as helping to find trustworthy information and see them coordinating more closely with schools. There is strong support for libraries offering digital skills programs and early literacy programs.
The document summarizes four digital technology revolutions that have impacted politics and media:
1) The Internet revolution increased internet usage from 1% in 2000 to over 90% today, skewing younger, more educated, and urban.
2) The mobile revolution increased cell phone ownership, especially smartphones, from 29% in 2011 to over 95% in 2016.
3) The social media revolution grew major platforms from 5-15% usage in 2012 to 67-79% in 2016.
4) These changes networked people, information, the public square, and the political ecosystem, making it easier for individuals and groups to organize but also increasing ideological and affective polarization between parties.
Lee Rainie, director of Internet, Science and Technology research at the Pew Research Center, discussed the Center’s latest findings on digital divides based a survey conducted from Sept. 29 to Nov. 6, 2016. The presentation was to the board of Feeding America. Rainie looked at differences tied to internet access, home broadband ownership, and smartphone ownership by several demographic measures, including household income, educational attainment, race and ethnicity, age, and community type. He also discussed the Center’s research related to “digital readiness gaps” among technology users.
Lee Rainie, Director of Internet, Science, and Technology research at the Pew Research Center, presented this material on December 12, 2016 to a working group at the National Academy of Sciences. The group is exploring how to think about creating an academic discipline around "data science."
Lee Rainie, director of Internet, Science and Technology research at the Pew Research Center, presented the Center’s latest findings about the use of digital technology and its future at the Federal Reserve Board’s Editors and Designers conference in Philadelphia on October 6, 2016. During the keynote he discussed the impact of social media, collaboration, and future trends in technology with a special focus on the issues tied to security and reputational risk that face the Federal Reserve System. He described how the Center’s research can help communicators:
-Disseminate their messages across multiple digital and traditional media channels
-Engage their audience and encourage amateur evangelism
-Assess the impact of their outreach and observe challenges to their material
-Think like long a long-tail organization that also has real-time immediacy
Lee Rainie, director of Internet, Science and Technology Research at the Pew Research Center will cover the latest findings of the center’s public opinion polling about Americans use of libraries and their feelings about the role that libraries play in their lives and in their communities at the American Library Association Conference in Orlando. The new findings will cover the latest library-usage trends, book-reading trends, and insights into the ways more and more Americans hope libraries will offer community-oriented and educational services.
Lee Rainie will present findings from Pew Research Center’s report titled "The Internet of Things Will Thrive by 2025" to the American Bar Association Section of Science & Technology law on March 30, 2016. The report presents the views of hundreds of “technology builders and analysts” on the question of whether Internet of Things will have widespread and beneficial effects on the everyday lives of the public.
Innovation and technology go hand in hand in developing the vision and strategy for the business solutions these leaders employ to engage current and new customers (boomers and beyond), and to establish new business models. Explore the best practices in innovation that drive new revenue generation. How is innovation affected by the adoption of technology by older consumers? Lee Rainie and Andrew Perrin present what works and what doesn’t when innovating in large public and nonprofit organizations at the Boomer Summit in Washington.
Lee Rainie, director of Internet, Science and Technology research at Pew Research Center, will describe how the Center’s research provides guideposts for librarians along three dimensions of library activity: the people, the place, and the platform, at the VALA2016 conference in Melbourne, Australia.
More from Pew Research Center's Internet & American Life Project (20)
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Key Takeaways:
* Understand why connection pooling is essential for high-traffic applications
* Explore various connection poolers available for PostgreSQL, including pgbouncer
* Learn the configuration options and functionalities of pgbouncer
* Discover best practices for monitoring and troubleshooting connection pooling setups
* Gain insights into real-world use cases and considerations for production environments
This presentation is ideal for:
* Database administrators (DBAs)
* Developers working with PostgreSQL
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* Anyone interested in optimizing PostgreSQL performance
Contact info@mydbops.com for PostgreSQL Managed, Consulting and Remote DBA Services
Details of description part II: Describing images in practice - Tech Forum 2024BookNet Canada
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Link to presentation recording and transcript: https://bnctechforum.ca/sessions/details-of-description-part-ii-describing-images-in-practice/
Presented by BookNet Canada on June 25, 2024, with support from the Department of Canadian Heritage.
Fluttercon 2024: Showing that you care about security - OpenSSF Scorecards fo...Chris Swan
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We all want to build applications that are blazingly fast. We also want to scale them to users all over the world. Can the two happen together? Can users in the slowest of environments also get a fast experience? Learn how we do this at Netflix: how we understand every user's needs and preferences and build high performance applications that work for every user, every time.
The DealBook is our annual overview of the Ukrainian tech investment industry. This edition comprehensively covers the full year 2023 and the first deals of 2024.
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Tara Thimmanaik, AI Systems and Solutions Architect at Intel, presents the “Intel’s Approach to Operationalizing AI in the Manufacturing Sector,” tutorial at the May 2024 Embedded Vision Summit.
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AC Atlassian Coimbatore Session Slides( 22/06/2024)apoorva2579
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What can libraries learn from new user (and non-user!)e-reading data from the Pew Internet Project?
1. ALA PRESENTS:
What can libraries learn from
new user (and non-user!)
e-reading data from the Pew
Internet Project?
Library 2.012
October 4, 2012
Larra Clark, Program Director
American Library Association
Kathryn Zickuhr, Research Analyst
Pew Research Center’s Internet & American Life Project
2. Larra Clark
Office for Information Technology Policy
Director, Program on Networks
Assoc. Director, Program on America's
Libraries for the 21st Century
American Library Association
lclark@alawash.org
3. Kathryn Zickuhr
Research Analyst
Pew Research Center’s
Internet & American Life Project
kzickuhr@pewinternet.org
@kzickuhr
@pewinternet
@pewresearch
4. About Pew Internet
• Part of the Pew Research Center, a non-partisan “fact tank”
in Washington, DC
• Studies how people use digital technologies
• Does not promote specific technologies or make policy
recommendations
• Data for this talk is from nationally representative telephone
surveys (on landlines & cell phones) of Americans ages 16
& older; quotes are from online panels
All slides and reports are available at
pewinternet.org
5. About our libraries research
• Goal: To study the changing role of public
libraries and library users in the digital age
• Funded by a three-year, $1.4 million grant
from the Bill and Melinda Gates Foundation
libraries.pewinternet.org
7. Why Americans read
% in each age group who read any type of material (including books,
magazines, journals, newspapers, & online content) for the following reasons
Source: Pew Internet December 2011 survey. libraries.pewinternet.org
8. Book reading by age group
% of each age group who have read a book (including print books, e-books,
and audiobooks) in whole or in part in the past 12 months
Source: Pew Internet December 2011 survey. libraries.pewinternet.org
9. The rise of e-reading
One in five adults has read an e-book in the past year
Note: Due to multiple responses, categories do not add up to 100%
10. The book format used by readers on
any given day is changing
% of adult book readers (age 18+) using this format on an average day,
as of June 2010 and December 2011
Source: Pew Internet December 2011 survey. libraries.pewinternet.org
11. Who reads e-books?
E-book readers are more likely than other
readers to be:
• Under age 50
• College educated
• Living in households earning $50K+
Other key characteristics:
• They read more books, more often
• More likely to buy their books than borrow
Source: Pew Internet December 2011 survey. libraries.pewinternet.org
12. How e-readers read their e-books
Among all Americans in each age group who read an e-book in the
past 12 months, as of December 2011
Source: Pew Internet December 2011 survey. libraries.pewinternet.org
13. Which is better for these purposes, a printed
book or an e-book?
Among people ages 16+ who read both an e-book & a print book in the past year
15. Library users by age group
Among each group of Americans ages 16+, the percentage who have used
the library in the past year
Source: Pew Internet December 2011 survey. libraries.pewinternet.org
16. How Americans used the library
in the past year
Among Americans ages 16+ who used the library for the following purposes in
the past year
Source: Pew Internet December 2011 survey. libraries.pewinternet.org
17. 12% of e-book readers
borrow e-books from
the library
Source: Pew Internet December 2011 survey. libraries.pewinternet.org
18. When you want to read a particular
e-book, where do you look first?
Among all people ages 16+ who read an e-book in the past year
19. When you want to read a particular
e-book, where do you look first?
Among people who borrowed an e-book from the library in the past year
n=111
20. Have you ever wanted to borrow a particular
e-book from the library and found that...
Among e-book borrowers
Source: Pew Internet December 2011 survey. libraries.pewinternet.org
21. 62% of all Americans ages
16 and older, including 58%
of library card holders, say
they do not know if their
library lends e-books.
22. What is the main reason you do not borrow
e-books from your public library?
Among e-book readers who do not get e-books at the public library
% of e-book readers who do
Reason not get e-books at the
public library
Inconvenient / easier to get another way 22%
Didn’t know I could / didn’t know library offered e-books 19
Don’t use library / no library nearby 8
No interest / no real need 7
Just found out about it / haven’t had a chance to try it yet 6
E-books still new to me / no time to learn 5
Just never thought to 5
Don’t read a lot / don’t use e-reader much 4
Prefer to own my own copy 4
My library doesn’t offer e-books 4
Prefer print books 3
Poor e-book selection at library 2
Do not have format I need 2
Cumbersome process / wait list / short borrowing period 2
Other 6
23. Among those who do not currently borrow e-books
from libraries, the % who say they would be likely to…
All three ideas are
most popular with:
African-Americans and
Hispanics
Those under age 65
Those in households
making less than $30k per
year
Those who had not
completed high school
Parents of minor children
Source: Pew Internet December 2011 survey. libraries.pewinternet.org
24. Younger Americans (16-29)
83% read a book in the past year
19% read an e-book in the past year.
They read their e-books on:
• Computers (55%)
• Cell phones (41%)
• E-book readers (23%)
• Tablets (16%)
Source: Pew Internet December 2011 survey. libraries.pewinternet.org
25. Younger Americans (16-29)
60% used the library in the past year
10% of e-book readers borrowed an e-
book from the library in the past year
58% of non-e-book borrowers would
be interested in pre-loaded e-readers
Source: Pew Internet December 2011 survey. libraries.pewinternet.org
27. “Our customers are still using
the library but in different ways.
They browse our catalog online,
place reserves on the items they
want, then pick them up at their
location of choice. Many fewer
browse the collection in person,”
– Library staff member
28. “We spend a significant part of
our day explaining how to get
library books onto e-book
readers.”
– Library staff member
29. “It all feels pretty murky. Some
clarity and good advice would be
nice. It’s OK for libraries with big
budgets to plunge into e-book
readers. As a small library with
limited collection funds, we have
to be more careful.”
– Library staff member
30. Connecting the (E-)Dots
• Negotiation and aggregation
• Discovery
• Lifelong learning and tech support
• Content creation and digitization
• Promotion
• Advocacy
31. “Our library is a critical
link in our community. It
provides access to
books, computers,
[and] knowledge, and is
a critical social center.”
– E-book-borrowing patron
32. Thank you!
Larra Clark, Program Director
American Library Association
Kathryn Zickuhr, Research Analyst
Pew Internet & American Life Project
All data, slides, and reports available at
pewinternet.org
Editor's Notes
Some 78% of those 16 and older had read at least one book in any format in the previous 12 months. 19% of adults say they read NO books in the past year, in any format. This group is more likely to be: male than female (23% vs. 14%), Hispanic than white or black (28% vs. 17% and 16%), age 65 or older (27%), lacking a high school diploma (34%), living in households earning less than $30,000 (26%), unemployed (22%), and residents of rural areas 25%. Those who did not read a book last year also tended not to be technology users.
Some 78% of those 16 and older had read at least one book in any format in the previous 12 months. 21% of American adults read an e-book in the last year 68% read a print book 11% listened to an audiobook 19% of adults say they read NO books in the past year, in any format
Readers of e-books are more likely than other readers to be: Under age 50 College educated Living in households earning $50K+ Other key characteristics: They read more books, more often, and for a wider range of reasons More likely to buy than borrow
29% of US adults own a specialized e-reading device (either a tablet or an e-reader) E-reader and tablet ownership are strongly correlated with income & education Women are more likely than men to own e-readers Parents are more likely than non-parents to own tablets
E-books don’t seem to supplant print books so much as supplement them in readers’ habits.
In general, library card holders are pretty heavy readers, but most are not aware they can borrow e-books.
A majority of print readers (54%) and e-book readers (61%) prefer to purchase their own copies of these books; most audiobook listeners (61%) prefer to borrow their audiobooks.
A majority of print readers (54%) and e-book readers (61%) prefer to purchase their own copies of these books; most audiobook listeners (61%) prefer to borrow their audiobooks.
About half of e-book borrowers have encountered waiting lists for books they wanted to check out, and a similar number had wanted to borrow a book but found the library did not carry it. Patrons’ vision of e-book borrowing: “ Fast, easy, plentiful. ”
Among these folks, just 4% had tried to borrow and e-book from their library; 96% had not.
In particular, African-Americans and Hispanics are more likely to be interested in these services compared with whites, as are those who live in lower-income households (compared with those in higher-income households). Women are more interested than men in taking classes on how to use handheld reading devices such as e-readers or tablets. While adults ages 65+ are least likely to be interested in any of the ideas, adults ages 50-64 are more interested in taking classes on using e-readers or downloading e-books than any other age group. Urban users are more interested than suburban or rural users in pre-loaded e-readers, while rural users are the least interested geographic group. Urban users are also somewhat more likely than users in other areas to be interested in classes on using handheld reading devices. Younger readers are the most likely to say they would be likely to borrow pre-loaded readers (60%).
Readers of e-books are more likely than other readers to be: Under age 50 College educated Living in households earning $50K+ Other key characteristics: They read more books, more often, and for a wider range of reasons More likely to buy than borrow
Readers of e-books are more likely than other readers to be: Under age 50 College educated Living in households earning $50K+ Other key characteristics: They read more books, more often, and for a wider range of reasons More likely to buy than borrow
What these changes [could] mean for libraries
A patron respondent had a similar story: “Fifteen years ago, I regularly visited the library twice a week. Now I go about once a month and often that is just to drop off books that are due or pick up books that I have reserved. I would prefer to do ALL of my library business online and have many more materials available in e-book format.” One patron’s description of her library habits was representative of many in our online panel: “I go to the library branch much less often and I use the library website several times per week. Before I got my e-book reader, I visited my library at least weekly and almost never used the website, except to reserve books.” Patrons with limited access to their library’s physical branch, including adults living with disability and those who live in very rural areas, mentioned how e-books helped them read more. “A few months ago I was housebound due to a nasty illness,” one told us, and “thanks to the digital download system I was able to check out books and was able to keep on reading. That was an immense help since I live by myself and there was no one who could go get books for me.”
“ Many of our older patrons received electronic devices as gifts over the past two years. This group of library users asks for lots of help with their devices, from plugging them in to turning them on to trying to make them interface with the e-book portion of the library website.” “ Showing patrons how to use digital content and e-book readers is not much different than showing people how to use the micro-film machine or our public computers except it might take a little more time.” Many of the library staff members who responded to our online questionnaire wrote that they not only provide access to technology, but also must help patrons learn tech fundamentals. Their patrons often need help with many basic tasks, from setting up an email account and filling out online forms, to finding and navigating necessary websites. As one library staff member explained, “The greatest change has been the need not only for computer access, but computer assistance. Since people are required to apply for jobs and government services online, and many people in our area lack the skills to do so, we have seen a substantial rise in the need for computers, computer classes, and especially one-on-one assistance.”
Read the e-book fine print, negotiate for your rights, and look for consortial opportunities to leverage limited resources. Reference ALA biz models and e-supplements. Are libraries (and our collections) getting lost in the digital world? Even library borrowers look first to online bookstores. How can we support discovery and serendipity online (or even in physical spaces)? Does this require some kind of compromise on patron privacy? How might programming add value or create new connections to our digital content? A key theme is the interest of patrons in getting help using new technology – devices, software and web forms. How do we turn this into an opportunity, as well as a challenge? While most data focuses on commercial content, an emerging trend is toward content creation and digitization of local content that the library (and/or its users) may own. What is the impact of 58% of library card holders NOT knowing that their library offers ebooks? How do we change people’s vision of what a library is and can be in the 21 st century? This issue of promotion directly relates to advocacy – speaking up for our libraries, but also on behalf of our communities’ equitable access to resources.