Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
SlideShare a Scribd company logo
Building Successful Online
Communities
Frances Coronel and Zhen Liu
2
So what are online
communities
anyways?
Definition
“By online communities we mean any
virtual space where people come
together with others to converse,
exchange information or other
resources, learn, play, or just be with
each other (Kraut 2012).
Challenges
In order to become successful, online communities
have to succeed in a number of different challenges.
The first two we will be discussing are:
» Starting a new community
» Attracting and socializing new members
4

Recommended for you

Public Broadcaster Analysis
Public Broadcaster AnalysisPublic Broadcaster Analysis
Public Broadcaster Analysis

This is a competitive analysis that was created to look into the public broadcasting space as a whole. To research this project, I examined over more than 200 public broadcasters in both the U.S. and Canada.

pbspublic broadcastercompetitive
Introduction to private vs public social networks
Introduction to private vs public social networksIntroduction to private vs public social networks
Introduction to private vs public social networks

Presentation objectives: 1) Describe common social media tools 2) Highlight benefits of both public & private social networks 3) Go over how to begin creating a social media plan for your organization Goals: 1) Increase knowledge of how common social media tools can benefit your organization 2) Motivate organizations to explore the benefits these tools can offer

collaborationsocial networkingvirtual private network
Participant Media + TakePart: People's Insights Vol. 2 Issue 8
Participant Media + TakePart: People's Insights Vol. 2 Issue 8Participant Media + TakePart: People's Insights Vol. 2 Issue 8
Participant Media + TakePart: People's Insights Vol. 2 Issue 8

This week, we distill insights around the Participant Media model of using powerful stories and social advocacy platform TakePart to inspire and energize people to take social action. 100+ thinkers and planners within MSLGROUP share and discuss inspiring projects on social data, crowdsourcing, storytelling and citizenship on the MSLGROUP Insights Network. Every week, we pick up one project and do a deep dive into conversations around it -- on the MSLGROUP Insights Network itself but also on the broader social web -- to distill insights and foresights. We share these insights and foresights with you on our People’s Insights blog and compile the best insights from the network and the blog in the iPad-friendly People’s Lab Quarterly Magazine, as a showcase of our capabilities. For more, see: http://peopleslab.mslgroup.com

 
by MSL
participant mediapeople's insightscitizenship
Levers
Online communities can be designed to achieve the
goals that their owners and members desire. These
are levers of change which are features that are
deliberately and strategically chosen, e.g.
» Community structure
» Selection, sorting, & highlighting
» Feedback & rewards
5
Quora
Challenge: Starting a new
community
Lever: Feedback and rewards
Quora is a question-and-answer
site where questions are asked,
answered, edited and organized by
its community of users.
Quora
This platform seems to have achieved
where its competitors have failed by
successfully drawing the participation
of both a rapidly growing user
population and specific domain
experts that generate invaluable
content in response to questions.
Wang, Gang, et al. "Wisdom in the social crowd: an analysis of quora."
Proceedings of the 22nd international conference on World Wide Web. ACM, 2013.
Goodreads
Challenge: Attracting and
socializing new members
Lever: Content, tasks, & activities
Goodreads is a "social cataloging"
website that allows individuals to
freely search Goodreads' extensive
user-populated database of books,
annotations, and reviews.

Recommended for you

Building A Collaborative Infrastructure
Building A Collaborative InfrastructureBuilding A Collaborative Infrastructure
Building A Collaborative Infrastructure

Presentation detailing the requirements for a collaborative organisation, how to become one, what technologies will help, and how to deliver these using Lotus software. Presented to UK Corporate IT forum at IBM Bedfont, 10 Feb 2009

collaborative_organisationcollaborationlotus
Takeaways from the PDMA’s Conference on Social Product Development and Co-Cre...
Takeaways from the PDMA’s Conference on Social Product Development and Co-Cre...Takeaways from the PDMA’s Conference on Social Product Development and Co-Cre...
Takeaways from the PDMA’s Conference on Social Product Development and Co-Cre...

Takeaways from the PDMA’s Conference on Social Product Development and Co-Creation - Written by the confrence facilitator Mark Deck

#cocreatepdmasocial product development#pdma
Enterprise 2.0 Black Belt Workshop: Community Roles & Adoption Planning
Enterprise 2.0 Black Belt Workshop: Community Roles & Adoption PlanningEnterprise 2.0 Black Belt Workshop: Community Roles & Adoption Planning
Enterprise 2.0 Black Belt Workshop: Community Roles & Adoption Planning

The 2.0 Adoption Council Enterprise 2.0 Black Belt Workshop: Community Roles & Adoption Planning by Stan Garfield & Luis Suarez @ Enterprise 2.0 Conference Boston, June 2010

stan garfield20adoptione20
Goodreads
Challenge: Attracting and
socializing new members
Lever: Content, tasks, & activities
Users can signup and register books
to generate reading lists. They can
also create their own groups of book
suggestions, surveys/polls, blogs,
and discussions.
Linkedin
Challenge: Encouraging commitment
Lever: Selection, access controlling
Linkedin, the online networking tool,
encourage the commitment of their
members by offering valuable content. Not
only through selection and sorting useful
information, but also by access controls.
Power of being the best 11
Research from Putnam Investment, Oct 2013
Power of being the best 12

Recommended for you

Value Creation & the Evolution of Organizational Business Models
Value Creation & the Evolution of Organizational Business ModelsValue Creation & the Evolution of Organizational Business Models
Value Creation & the Evolution of Organizational Business Models

This document discusses how business models are evolving due to changes in technology and society. It defines the business model as an organization's approach to creating and capturing value. Traditional closed models that keep knowledge internal are giving way to more open models that leverage both internal and external resources. The most collaborative model is the co-created model where organizations encourage knowledge sharing between internal and external stakeholders for mutual benefit. The document also discusses how information technology enables user-driven innovation and private-collective knowledge communities that blur organizational boundaries.

business modelsco-created valuevalue creation
Membership Engagement: Ideas that Work!
Membership Engagement: Ideas that Work!Membership Engagement: Ideas that Work!
Membership Engagement: Ideas that Work!

What does member engagement look like? Why are the programs used by associations beginning to fail? What are members REALLY LOOKING FOR? Answers to these questions and practical recommendations are presented in this presentation.

market planningmembership marketingassociation marketing
Community-Driven Engagement
Community-Driven EngagementCommunity-Driven Engagement
Community-Driven Engagement

These slides were used in a webinar presentation for the National Center for Media Engagement by Amy Sample Ward in June 2011. For more information, visit: http://amysampleward.org

ncmentennptech
“Lurkers are reported to make up
over 90% of several online groups
Lurker demographics: Counting the silent
Nonnecke, Blair, and Jenny Preece (CHI2000)
Google Maps
Challenge: Encouraging contribution
Lever: Feedback and rewards
Google Maps has a sub-community
which uses level and points to provide
feedback and reward contributors.
Also, they have offline events and
activities to extend the
encouragement.
Rewards
Combining online or virtual
rewards with rewards services
which have monetary value is a
way Google using to encourage
contribution.
15
Reddit
Challenge: Regulating behavior
Lever: Roles, rules, policies
Most large online discussion groups,
and especially those that deal with
controversial topics, attract trolls as
well as commercial spammers. But
does regulating behavior always
imply good behavior?

Recommended for you

Participatory Learning (no audio)
Participatory Learning (no audio)Participatory Learning (no audio)
Participatory Learning (no audio)

A look at how participatory could transform learning. Comments from Clay Shirky, Cathy Davidson, and John Seely Brown, among others.

educatione-schoole-learning
Today is a good day to work... with Happy Melly!
Today is a good day to work... with Happy Melly!Today is a good day to work... with Happy Melly!
Today is a good day to work... with Happy Melly!

When we are happy at work, we are more motivated to engage and contribute. Happy Melly believes that a business is a community of people working together for a shared purpose and creating value – and it’s best to grow it like that. We want you to join us, and help grow healthy, adaptive organizations that are more like communities, so that we can increase happiness at work and do great things together. For more information, visit http://www.happymelly.com/ To watch the intro video: http://www.youtube.com/watch?feature=player_embedded&v=RUTcvcWssnQ

businessnetworkhappy melly
Six Strategies to Increase Member/Donor Engagement & Retention using Privat...
 	Six Strategies to Increase Member/Donor Engagement & Retention using Privat... 	Six Strategies to Increase Member/Donor Engagement & Retention using Privat...
Six Strategies to Increase Member/Donor Engagement & Retention using Privat...

This document outlines six strategies for non-profits to increase member/donor engagement and retention using private social networks. The strategies are: 1) Appoint a dedicated community manager. 2) Identify champions both within and outside the community. 3) Generously share resources. 4) Make participation easy and fun. 5) Inspire dialogue. 6) Allow organic growth of the community. Implementing these strategies through a private social network can help non-profits engage and retain members and donors.

engagementvirtual private network
Rules
New York Times have a group of
40+ people for monitoring the
comments on their website all
the time.
17
18
Reddit CEO Steve Huffman: How I Work
a troll (/ˈtroʊl/, /ˈtrɒl/) is a person
who sows discord on the Internet by
starting arguments or upsetting
people, by posting inflammatory,[1]
extraneous, or off-topic messages in
an online community
—Wikipedia
Summary
What are the 5 major
challenges an online
community faces?
19
In order to become successful,
online communities have to
succeed in a number of different
challenges.
» Starting a new community
» Attracting and socializing
new members
» Encouraging commitment
» Encouraging contribution
» Regulating behavior
Summary
What are the 8 categories
of levers an online
community can utilize?
20
Levers are features that are
deliberately and strategically
chosen.
» Community structure
» Content, tasks, & activities
» Selection, sorting, highlighting
» External communication
» Feedback and rewards
» Roles, rules, policies, and
procedures
» Access controls
» Presentation & framing

Recommended for you

Socialbrite team
Socialbrite teamSocialbrite team
Socialbrite team

The Socialbrite team's description of our consulting services for nonprofits, foundations, NGOs and social enterprises.

socialbritesocial media strategysocial media campaigns
Introducing private social networks: from implementation to engagement
Introducing private social networks: from implementation to engagementIntroducing private social networks: from implementation to engagement
Introducing private social networks: from implementation to engagement

GoLightly helps organizations implement private social networks to engage members through collaboration. It provides tools like communities, profiles, maps and tags to help people network globally. GoLightly also offers resources for thought leadership and guides customers through configuration and engagement strategies to meet their goals. It provides ongoing support like trainings and prioritized help to ensure successful implementation and use of private social networks.

remote workingcollaborationsocial networking
Reinventing The Edge With Social Media
Reinventing The Edge With Social MediaReinventing The Edge With Social Media
Reinventing The Edge With Social Media

This talk covers how to create value with social media through cost reduction, revenue enhancement, and innovation. It also says why social media is here to stay due to the phenomenon of the the "three clouds" -- connectivity, resources & social.

businessweb20innovation
Discussion Time!
“The stratospheric rise of emoji is essentially
fulfilling the functions of nonverbal cues in
spoken communication.”
Discussion Time!
What communities online do you use daily? What
part of these communities is attracting you the
most?
Discussion Time!
One of the design challenges we discussed was
“encouraging contribution” - how would you say
any online community you’re a part of addresses
this challenge?
24

Recommended for you

ThinkSocial 2009 Award Winners
ThinkSocial 2009 Award WinnersThinkSocial 2009 Award Winners
ThinkSocial 2009 Award Winners

The document profiles four winners of the inaugural ThinkSocial Awards: 1. Kiva uses social media like Twitter, Facebook, and YouTube to raise awareness and crowdsource projects for their microfinancing platform that provides loans to entrepreneurs around the world. It has loaned over $101 million benefiting over 250,000 entrepreneurs. 2. SocialVibe connects people to charitable causes through branded activities on social networks. Members support brand sponsors to generate over $1 million in donations without spending their own money. 3. The March 18th Movement advocates for bloggers' rights in remembrance of an Iranian blogger who died in prison. They use video, social media, and campaigns to spread awareness and free imprisoned bloggers

Participatory Learning (with audio)
Participatory Learning (with audio)Participatory Learning (with audio)
Participatory Learning (with audio)

A look at how participatory learning can change education. Comments from Clay Shirky, Cathy Davidson, John Seely Brown, among others.

plearn.netbrownseely
Using Social Media and Online Technologies in the Public Workforce System
Using Social Media and Online Technologies in the Public Workforce SystemUsing Social Media and Online Technologies in the Public Workforce System
Using Social Media and Online Technologies in the Public Workforce System

Using Social Media and Online Technologies in the Public Workforce System The document discusses how social media and online technologies can be leveraged in the public workforce system. It defines social media as internet-based applications that allow users to create and share user-generated content. Social media fosters interactive dialogue and strengthens relationships. The document outlines various social media platforms like Facebook, Twitter, LinkedIn, blogs and their uses. It discusses how professionals in different industries are using social media to share best practices and make connections. The document provides examples of how workforce professionals can collaborate with economic developers using social media. It emphasizes controlling one's online image and presence on social media.

workforce developmentemploymententrepreneurship
Discussion Time!
One of the levers discussed was “feedback and rewards”.
Besides those already discussed, can you think of any
other online communities that use this lever?
References
» Presentation template by SlidesCarnival
» Kraut, Robert E., Paul Resnick. Building successful online communities: Evidence-based
social design. MIT Press, 2012. Chapter 1.
» Research from Putnam Investment, Oct 2013
» Lurker demographics: Counting the silent, Nonnecke, Blair, and Jenny Preece (CHI2000)
» Wang, Gang, et al. "Wisdom in the social crowd: an analysis of quora." Proceedings of
the 22nd international conference on World Wide Web. ACM, 2013.
26

More Related Content

What's hot

Successful Enterprise 2.0 and Social Media
Successful Enterprise 2.0 and Social MediaSuccessful Enterprise 2.0 and Social Media
Successful Enterprise 2.0 and Social Media
Ross Dawson
 
How to set up an online community?
How to set up an online community?How to set up an online community?
How to set up an online community?
Atle Skjekkeland
 
PlanBig: People’s Insights Volume 2, Issue 18
PlanBig: People’s Insights Volume 2, Issue 18PlanBig: People’s Insights Volume 2, Issue 18
PlanBig: People’s Insights Volume 2, Issue 18
MSL
 
Public Broadcaster Analysis
Public Broadcaster AnalysisPublic Broadcaster Analysis
Public Broadcaster Analysis
Sean Filiatrault
 
Introduction to private vs public social networks
Introduction to private vs public social networksIntroduction to private vs public social networks
Introduction to private vs public social networks
Lisette Sutherland
 
Participant Media + TakePart: People's Insights Vol. 2 Issue 8
Participant Media + TakePart: People's Insights Vol. 2 Issue 8Participant Media + TakePart: People's Insights Vol. 2 Issue 8
Participant Media + TakePart: People's Insights Vol. 2 Issue 8
MSL
 
Building A Collaborative Infrastructure
Building A Collaborative InfrastructureBuilding A Collaborative Infrastructure
Building A Collaborative Infrastructure
Stuart McIntyre
 
Takeaways from the PDMA’s Conference on Social Product Development and Co-Cre...
Takeaways from the PDMA’s Conference on Social Product Development and Co-Cre...Takeaways from the PDMA’s Conference on Social Product Development and Co-Cre...
Takeaways from the PDMA’s Conference on Social Product Development and Co-Cre...
Stories of Enterprise Co-Creation
 
Enterprise 2.0 Black Belt Workshop: Community Roles & Adoption Planning
Enterprise 2.0 Black Belt Workshop: Community Roles & Adoption PlanningEnterprise 2.0 Black Belt Workshop: Community Roles & Adoption Planning
Enterprise 2.0 Black Belt Workshop: Community Roles & Adoption Planning
The 2.0 Adoption Council
 
Value Creation & the Evolution of Organizational Business Models
Value Creation & the Evolution of Organizational Business ModelsValue Creation & the Evolution of Organizational Business Models
Value Creation & the Evolution of Organizational Business Models
Paul Di Gangi
 
Membership Engagement: Ideas that Work!
Membership Engagement: Ideas that Work!Membership Engagement: Ideas that Work!
Membership Engagement: Ideas that Work!
eschonher
 
Community-Driven Engagement
Community-Driven EngagementCommunity-Driven Engagement
Community-Driven Engagement
Amy Sample Ward
 
Participatory Learning (no audio)
Participatory Learning (no audio)Participatory Learning (no audio)
Participatory Learning (no audio)
ed4wb
 
Today is a good day to work... with Happy Melly!
Today is a good day to work... with Happy Melly!Today is a good day to work... with Happy Melly!
Today is a good day to work... with Happy Melly!
Lisette Sutherland
 
Six Strategies to Increase Member/Donor Engagement & Retention using Privat...
 	Six Strategies to Increase Member/Donor Engagement & Retention using Privat... 	Six Strategies to Increase Member/Donor Engagement & Retention using Privat...
Six Strategies to Increase Member/Donor Engagement & Retention using Privat...
Lisette Sutherland
 
Socialbrite team
Socialbrite teamSocialbrite team
Socialbrite team
JD Lasica
 
Introducing private social networks: from implementation to engagement
Introducing private social networks: from implementation to engagementIntroducing private social networks: from implementation to engagement
Introducing private social networks: from implementation to engagement
Lisette Sutherland
 
Reinventing The Edge With Social Media
Reinventing The Edge With Social MediaReinventing The Edge With Social Media
Reinventing The Edge With Social Media
John J Sviokla
 
ThinkSocial 2009 Award Winners
ThinkSocial 2009 Award WinnersThinkSocial 2009 Award Winners
ThinkSocial 2009 Award Winners
ThinkSocial at the Paley Center
 
Participatory Learning (with audio)
Participatory Learning (with audio)Participatory Learning (with audio)
Participatory Learning (with audio)
ed4wb
 

What's hot (20)

Successful Enterprise 2.0 and Social Media
Successful Enterprise 2.0 and Social MediaSuccessful Enterprise 2.0 and Social Media
Successful Enterprise 2.0 and Social Media
 
How to set up an online community?
How to set up an online community?How to set up an online community?
How to set up an online community?
 
PlanBig: People’s Insights Volume 2, Issue 18
PlanBig: People’s Insights Volume 2, Issue 18PlanBig: People’s Insights Volume 2, Issue 18
PlanBig: People’s Insights Volume 2, Issue 18
 
Public Broadcaster Analysis
Public Broadcaster AnalysisPublic Broadcaster Analysis
Public Broadcaster Analysis
 
Introduction to private vs public social networks
Introduction to private vs public social networksIntroduction to private vs public social networks
Introduction to private vs public social networks
 
Participant Media + TakePart: People's Insights Vol. 2 Issue 8
Participant Media + TakePart: People's Insights Vol. 2 Issue 8Participant Media + TakePart: People's Insights Vol. 2 Issue 8
Participant Media + TakePart: People's Insights Vol. 2 Issue 8
 
Building A Collaborative Infrastructure
Building A Collaborative InfrastructureBuilding A Collaborative Infrastructure
Building A Collaborative Infrastructure
 
Takeaways from the PDMA’s Conference on Social Product Development and Co-Cre...
Takeaways from the PDMA’s Conference on Social Product Development and Co-Cre...Takeaways from the PDMA’s Conference on Social Product Development and Co-Cre...
Takeaways from the PDMA’s Conference on Social Product Development and Co-Cre...
 
Enterprise 2.0 Black Belt Workshop: Community Roles & Adoption Planning
Enterprise 2.0 Black Belt Workshop: Community Roles & Adoption PlanningEnterprise 2.0 Black Belt Workshop: Community Roles & Adoption Planning
Enterprise 2.0 Black Belt Workshop: Community Roles & Adoption Planning
 
Value Creation & the Evolution of Organizational Business Models
Value Creation & the Evolution of Organizational Business ModelsValue Creation & the Evolution of Organizational Business Models
Value Creation & the Evolution of Organizational Business Models
 
Membership Engagement: Ideas that Work!
Membership Engagement: Ideas that Work!Membership Engagement: Ideas that Work!
Membership Engagement: Ideas that Work!
 
Community-Driven Engagement
Community-Driven EngagementCommunity-Driven Engagement
Community-Driven Engagement
 
Participatory Learning (no audio)
Participatory Learning (no audio)Participatory Learning (no audio)
Participatory Learning (no audio)
 
Today is a good day to work... with Happy Melly!
Today is a good day to work... with Happy Melly!Today is a good day to work... with Happy Melly!
Today is a good day to work... with Happy Melly!
 
Six Strategies to Increase Member/Donor Engagement & Retention using Privat...
 	Six Strategies to Increase Member/Donor Engagement & Retention using Privat... 	Six Strategies to Increase Member/Donor Engagement & Retention using Privat...
Six Strategies to Increase Member/Donor Engagement & Retention using Privat...
 
Socialbrite team
Socialbrite teamSocialbrite team
Socialbrite team
 
Introducing private social networks: from implementation to engagement
Introducing private social networks: from implementation to engagementIntroducing private social networks: from implementation to engagement
Introducing private social networks: from implementation to engagement
 
Reinventing The Edge With Social Media
Reinventing The Edge With Social MediaReinventing The Edge With Social Media
Reinventing The Edge With Social Media
 
ThinkSocial 2009 Award Winners
ThinkSocial 2009 Award WinnersThinkSocial 2009 Award Winners
ThinkSocial 2009 Award Winners
 
Participatory Learning (with audio)
Participatory Learning (with audio)Participatory Learning (with audio)
Participatory Learning (with audio)
 

Similar to Connective Media Technologies - Building Successful Online Communities

Using Social Media and Online Technologies in the Public Workforce System
Using Social Media and Online Technologies in the Public Workforce SystemUsing Social Media and Online Technologies in the Public Workforce System
Using Social Media and Online Technologies in the Public Workforce System
Colleen LaRose
 
2010 Uni Serv Skills Session Meeting Potential Of Online Meeting Spaces
2010 Uni Serv Skills Session Meeting Potential Of Online Meeting Spaces2010 Uni Serv Skills Session Meeting Potential Of Online Meeting Spaces
2010 Uni Serv Skills Session Meeting Potential Of Online Meeting Spaces
NEA
 
2010 Uni Serv Skills Session Meeting Potential Of Online Meeting Spaces
2010 Uni Serv Skills Session Meeting Potential Of Online Meeting Spaces2010 Uni Serv Skills Session Meeting Potential Of Online Meeting Spaces
2010 Uni Serv Skills Session Meeting Potential Of Online Meeting Spaces
NEA
 
Chapter 10 Social Networks
Chapter 10 Social NetworksChapter 10 Social Networks
Chapter 10 Social Networks
deloughyaldo
 
Chapter 10 Social Networks
Chapter 10 Social NetworksChapter 10 Social Networks
Chapter 10 Social Networks
deloughyaldo
 
Chapter 10 Social Networks
Chapter 10   Social NetworksChapter 10   Social Networks
Chapter 10 Social Networks
Michael Thomas
 
Chapter 10 Group 5
Chapter 10 Group 5Chapter 10 Group 5
Chapter 10 Group 5
Keitt Zaniyah
 
Chapter 10
Chapter 10 Chapter 10
Chapter 10
Krzysztof Kucza
 
Chapter 10 Group 5
Chapter 10 Group 5Chapter 10 Group 5
Chapter 10 Group 5
Krzysztof Kucza
 
Chapter 10 social networks
Chapter 10   social networksChapter 10   social networks
Chapter 10 social networks
Krzysztof Kucza
 
Global Redirective Practices
Global Redirective PracticesGlobal Redirective Practices
Global Redirective Practices
Kshitiz Anand
 
Online Communities: How to encourage involvement
Online Communities: How to encourage involvementOnline Communities: How to encourage involvement
Online Communities: How to encourage involvement
Tiffany St James
 
NTEN Online Community Building 2009
NTEN Online Community Building 2009NTEN Online Community Building 2009
NTEN Online Community Building 2009
peggyduvette
 
NTEN Online Community Building 2009
NTEN Online Community Building 2009NTEN Online Community Building 2009
NTEN Online Community Building 2009
peggyduvette
 
Designing the Social Web, Web 2.0 expo Nyc version
Designing the Social Web,  Web 2.0 expo Nyc versionDesigning the Social Web,  Web 2.0 expo Nyc version
Designing the Social Web, Web 2.0 expo Nyc version
Christina Wodtke
 
Guide to Online Community Management
Guide to Online Community ManagementGuide to Online Community Management
Guide to Online Community Management
ReadWrite
 
B2B Community Building - a discussion and roadmap - mesh conference 2010
B2B Community Building - a discussion and roadmap - mesh conference 2010B2B Community Building - a discussion and roadmap - mesh conference 2010
B2B Community Building - a discussion and roadmap - mesh conference 2010
Spodek & Co.
 
Global Redirective Practices
Global Redirective PracticesGlobal Redirective Practices
Global Redirective Practices
adjwilli
 
SF Online Community Report Presentation Jan 2010
SF Online Community Report Presentation Jan 2010SF Online Community Report Presentation Jan 2010
SF Online Community Report Presentation Jan 2010
WiserEarth .
 
Tech Soup Presentation Jan 2010
Tech Soup Presentation Jan 2010Tech Soup Presentation Jan 2010
Tech Soup Presentation Jan 2010
WiserEarth .
 

Similar to Connective Media Technologies - Building Successful Online Communities (20)

Using Social Media and Online Technologies in the Public Workforce System
Using Social Media and Online Technologies in the Public Workforce SystemUsing Social Media and Online Technologies in the Public Workforce System
Using Social Media and Online Technologies in the Public Workforce System
 
2010 Uni Serv Skills Session Meeting Potential Of Online Meeting Spaces
2010 Uni Serv Skills Session Meeting Potential Of Online Meeting Spaces2010 Uni Serv Skills Session Meeting Potential Of Online Meeting Spaces
2010 Uni Serv Skills Session Meeting Potential Of Online Meeting Spaces
 
2010 Uni Serv Skills Session Meeting Potential Of Online Meeting Spaces
2010 Uni Serv Skills Session Meeting Potential Of Online Meeting Spaces2010 Uni Serv Skills Session Meeting Potential Of Online Meeting Spaces
2010 Uni Serv Skills Session Meeting Potential Of Online Meeting Spaces
 
Chapter 10 Social Networks
Chapter 10 Social NetworksChapter 10 Social Networks
Chapter 10 Social Networks
 
Chapter 10 Social Networks
Chapter 10 Social NetworksChapter 10 Social Networks
Chapter 10 Social Networks
 
Chapter 10 Social Networks
Chapter 10   Social NetworksChapter 10   Social Networks
Chapter 10 Social Networks
 
Chapter 10 Group 5
Chapter 10 Group 5Chapter 10 Group 5
Chapter 10 Group 5
 
Chapter 10
Chapter 10 Chapter 10
Chapter 10
 
Chapter 10 Group 5
Chapter 10 Group 5Chapter 10 Group 5
Chapter 10 Group 5
 
Chapter 10 social networks
Chapter 10   social networksChapter 10   social networks
Chapter 10 social networks
 
Global Redirective Practices
Global Redirective PracticesGlobal Redirective Practices
Global Redirective Practices
 
Online Communities: How to encourage involvement
Online Communities: How to encourage involvementOnline Communities: How to encourage involvement
Online Communities: How to encourage involvement
 
NTEN Online Community Building 2009
NTEN Online Community Building 2009NTEN Online Community Building 2009
NTEN Online Community Building 2009
 
NTEN Online Community Building 2009
NTEN Online Community Building 2009NTEN Online Community Building 2009
NTEN Online Community Building 2009
 
Designing the Social Web, Web 2.0 expo Nyc version
Designing the Social Web,  Web 2.0 expo Nyc versionDesigning the Social Web,  Web 2.0 expo Nyc version
Designing the Social Web, Web 2.0 expo Nyc version
 
Guide to Online Community Management
Guide to Online Community ManagementGuide to Online Community Management
Guide to Online Community Management
 
B2B Community Building - a discussion and roadmap - mesh conference 2010
B2B Community Building - a discussion and roadmap - mesh conference 2010B2B Community Building - a discussion and roadmap - mesh conference 2010
B2B Community Building - a discussion and roadmap - mesh conference 2010
 
Global Redirective Practices
Global Redirective PracticesGlobal Redirective Practices
Global Redirective Practices
 
SF Online Community Report Presentation Jan 2010
SF Online Community Report Presentation Jan 2010SF Online Community Report Presentation Jan 2010
SF Online Community Report Presentation Jan 2010
 
Tech Soup Presentation Jan 2010
Tech Soup Presentation Jan 2010Tech Soup Presentation Jan 2010
Tech Soup Presentation Jan 2010
 

More from Frances Coronel

Conexión y Cultura con Asana
Conexión y Cultura con AsanaConexión y Cultura con Asana
Conexión y Cultura con Asana
Frances Coronel
 
Stories from Latinas in Engineering with KeepTruckin
Stories from Latinas in Engineering with KeepTruckinStories from Latinas in Engineering with KeepTruckin
Stories from Latinas in Engineering with KeepTruckin
Frances Coronel
 
Uncharted Territories: On Being the First in Tech
Uncharted Territories: On Being the First in TechUncharted Territories: On Being the First in Tech
Uncharted Territories: On Being the First in Tech
Frances Coronel
 
Pride Month Event with Blend: Intersecting Identities in Tech
Pride Month Event with Blend: Intersecting Identities in TechPride Month Event with Blend: Intersecting Identities in Tech
Pride Month Event with Blend: Intersecting Identities in Tech
Frances Coronel
 
My State of Work | MS&E 184 - Spring 2020
My State of Work | MS&E 184 - Spring 2020My State of Work | MS&E 184 - Spring 2020
My State of Work | MS&E 184 - Spring 2020
Frances Coronel
 
Engineering Mentorship with Asana
Engineering Mentorship with AsanaEngineering Mentorship with Asana
Engineering Mentorship with Asana
Frances Coronel
 
Pluralsight LIVE 2019 | Progressive Web Apps 101
Pluralsight LIVE 2019 | Progressive Web Apps 101Pluralsight LIVE 2019 | Progressive Web Apps 101
Pluralsight LIVE 2019 | Progressive Web Apps 101
Frances Coronel
 
Welcome to Slack, Mindot!
Welcome to Slack, Mindot!Welcome to Slack, Mindot!
Welcome to Slack, Mindot!
Frances Coronel
 
RevolutionConf 2019 - Progressive Web Apps 101
RevolutionConf 2019 - Progressive Web Apps 101RevolutionConf 2019 - Progressive Web Apps 101
RevolutionConf 2019 - Progressive Web Apps 101
Frances Coronel
 
JSConf EU 2019 - Being a Unicorn Working for Another Unicorn
JSConf EU 2019 - Being a Unicorn Working for Another UnicornJSConf EU 2019 - Being a Unicorn Working for Another Unicorn
JSConf EU 2019 - Being a Unicorn Working for Another Unicorn
Frances Coronel
 
Welcome to Slack, Diablo Valley College!
Welcome to Slack, Diablo Valley College!Welcome to Slack, Diablo Valley College!
Welcome to Slack, Diablo Valley College!
Frances Coronel
 
Welcome to Slack, Coro Fellows!
Welcome to Slack, Coro Fellows!Welcome to Slack, Coro Fellows!
Welcome to Slack, Coro Fellows!
Frances Coronel
 
Telegraph Track - Progressive Web Apps 101
Telegraph Track - Progressive Web Apps 101Telegraph Track - Progressive Web Apps 101
Telegraph Track - Progressive Web Apps 101
Frances Coronel
 
JSConf Hawaiʻi 2019
JSConf Hawaiʻi 2019JSConf Hawaiʻi 2019
JSConf Hawaiʻi 2019
Frances Coronel
 
Side Hustle: Techqueria.org
Side Hustle: Techqueria.orgSide Hustle: Techqueria.org
Side Hustle: Techqueria.org
Frances Coronel
 
General Assembly - So You Want To Be A Wizard
General Assembly - So You Want To Be A WizardGeneral Assembly - So You Want To Be A Wizard
General Assembly - So You Want To Be A Wizard
Frances Coronel
 
GDG DevFest 2018 - Progressive Web Apps 101
GDG DevFest 2018 - Progressive Web Apps 101GDG DevFest 2018 - Progressive Web Apps 101
GDG DevFest 2018 - Progressive Web Apps 101
Frances Coronel
 
Scenic City Summit 2018 - Progressive Web Apps 101
Scenic City Summit 2018 - Progressive Web Apps 101Scenic City Summit 2018 - Progressive Web Apps 101
Scenic City Summit 2018 - Progressive Web Apps 101
Frances Coronel
 
Scenic City Summit 2018 - TypeScript 101
Scenic City Summit 2018 - TypeScript 101Scenic City Summit 2018 - TypeScript 101
Scenic City Summit 2018 - TypeScript 101
Frances Coronel
 
GDG SF Meetup - Progressive Web Apps 101
GDG SF Meetup - Progressive Web Apps 101GDG SF Meetup - Progressive Web Apps 101
GDG SF Meetup - Progressive Web Apps 101
Frances Coronel
 

More from Frances Coronel (20)

Conexión y Cultura con Asana
Conexión y Cultura con AsanaConexión y Cultura con Asana
Conexión y Cultura con Asana
 
Stories from Latinas in Engineering with KeepTruckin
Stories from Latinas in Engineering with KeepTruckinStories from Latinas in Engineering with KeepTruckin
Stories from Latinas in Engineering with KeepTruckin
 
Uncharted Territories: On Being the First in Tech
Uncharted Territories: On Being the First in TechUncharted Territories: On Being the First in Tech
Uncharted Territories: On Being the First in Tech
 
Pride Month Event with Blend: Intersecting Identities in Tech
Pride Month Event with Blend: Intersecting Identities in TechPride Month Event with Blend: Intersecting Identities in Tech
Pride Month Event with Blend: Intersecting Identities in Tech
 
My State of Work | MS&E 184 - Spring 2020
My State of Work | MS&E 184 - Spring 2020My State of Work | MS&E 184 - Spring 2020
My State of Work | MS&E 184 - Spring 2020
 
Engineering Mentorship with Asana
Engineering Mentorship with AsanaEngineering Mentorship with Asana
Engineering Mentorship with Asana
 
Pluralsight LIVE 2019 | Progressive Web Apps 101
Pluralsight LIVE 2019 | Progressive Web Apps 101Pluralsight LIVE 2019 | Progressive Web Apps 101
Pluralsight LIVE 2019 | Progressive Web Apps 101
 
Welcome to Slack, Mindot!
Welcome to Slack, Mindot!Welcome to Slack, Mindot!
Welcome to Slack, Mindot!
 
RevolutionConf 2019 - Progressive Web Apps 101
RevolutionConf 2019 - Progressive Web Apps 101RevolutionConf 2019 - Progressive Web Apps 101
RevolutionConf 2019 - Progressive Web Apps 101
 
JSConf EU 2019 - Being a Unicorn Working for Another Unicorn
JSConf EU 2019 - Being a Unicorn Working for Another UnicornJSConf EU 2019 - Being a Unicorn Working for Another Unicorn
JSConf EU 2019 - Being a Unicorn Working for Another Unicorn
 
Welcome to Slack, Diablo Valley College!
Welcome to Slack, Diablo Valley College!Welcome to Slack, Diablo Valley College!
Welcome to Slack, Diablo Valley College!
 
Welcome to Slack, Coro Fellows!
Welcome to Slack, Coro Fellows!Welcome to Slack, Coro Fellows!
Welcome to Slack, Coro Fellows!
 
Telegraph Track - Progressive Web Apps 101
Telegraph Track - Progressive Web Apps 101Telegraph Track - Progressive Web Apps 101
Telegraph Track - Progressive Web Apps 101
 
JSConf Hawaiʻi 2019
JSConf Hawaiʻi 2019JSConf Hawaiʻi 2019
JSConf Hawaiʻi 2019
 
Side Hustle: Techqueria.org
Side Hustle: Techqueria.orgSide Hustle: Techqueria.org
Side Hustle: Techqueria.org
 
General Assembly - So You Want To Be A Wizard
General Assembly - So You Want To Be A WizardGeneral Assembly - So You Want To Be A Wizard
General Assembly - So You Want To Be A Wizard
 
GDG DevFest 2018 - Progressive Web Apps 101
GDG DevFest 2018 - Progressive Web Apps 101GDG DevFest 2018 - Progressive Web Apps 101
GDG DevFest 2018 - Progressive Web Apps 101
 
Scenic City Summit 2018 - Progressive Web Apps 101
Scenic City Summit 2018 - Progressive Web Apps 101Scenic City Summit 2018 - Progressive Web Apps 101
Scenic City Summit 2018 - Progressive Web Apps 101
 
Scenic City Summit 2018 - TypeScript 101
Scenic City Summit 2018 - TypeScript 101Scenic City Summit 2018 - TypeScript 101
Scenic City Summit 2018 - TypeScript 101
 
GDG SF Meetup - Progressive Web Apps 101
GDG SF Meetup - Progressive Web Apps 101GDG SF Meetup - Progressive Web Apps 101
GDG SF Meetup - Progressive Web Apps 101
 

Recently uploaded

Future Trends What's Next for UI UX Design on Websites
Future Trends What's Next for UI UX Design on WebsitesFuture Trends What's Next for UI UX Design on Websites
Future Trends What's Next for UI UX Design on Websites
Serva AppLabs
 
Zephyr_CertificateOfCompletition_xxx.pdf
Zephyr_CertificateOfCompletition_xxx.pdfZephyr_CertificateOfCompletition_xxx.pdf
Zephyr_CertificateOfCompletition_xxx.pdf
AnielloGiugliano1
 
Common Challenges in UI UX Design and How Services Can Help.pdf
Common Challenges in UI UX Design and How Services Can Help.pdfCommon Challenges in UI UX Design and How Services Can Help.pdf
Common Challenges in UI UX Design and How Services Can Help.pdf
Serva AppLabs
 
10th International Conference on Networks, Mobile Communications and Telema...
10th International Conference on Networks, Mobile Communications and   Telema...10th International Conference on Networks, Mobile Communications and   Telema...
10th International Conference on Networks, Mobile Communications and Telema...
ijp2p
 
IP address - Past, Present and Future presented by Paul Wilson
IP address - Past, Present and Future presented by Paul WilsonIP address - Past, Present and Future presented by Paul Wilson
IP address - Past, Present and Future presented by Paul Wilson
APNIC
 
一比一原版(uh毕业证)休斯敦大学毕业证如何办理
一比一原版(uh毕业证)休斯敦大学毕业证如何办理一比一原版(uh毕业证)休斯敦大学毕业证如何办理
一比一原版(uh毕业证)休斯敦大学毕业证如何办理
mvahxyy
 
一比一原版(liverpool毕业证)利物浦大学毕业证如何办理
一比一原版(liverpool毕业证)利物浦大学毕业证如何办理一比一原版(liverpool毕业证)利物浦大学毕业证如何办理
一比一原版(liverpool毕业证)利物浦大学毕业证如何办理
mvahxyy
 
Bai-Tập-Tiếng-Anh-On-Tập-He lớp 1- lớp 5 hot nhất
Bai-Tập-Tiếng-Anh-On-Tập-He lớp 1- lớp 5  hot nhấtBai-Tập-Tiếng-Anh-On-Tập-He lớp 1- lớp 5  hot nhất
Bai-Tập-Tiếng-Anh-On-Tập-He lớp 1- lớp 5 hot nhất
Thiên Đường Tình Yêu
 
Jarren Duran Fuck EM T shirts Jarren Duran Fuck EM T shirts
Jarren Duran Fuck EM T shirts Jarren Duran Fuck EM T shirtsJarren Duran Fuck EM T shirts Jarren Duran Fuck EM T shirts
Jarren Duran Fuck EM T shirts Jarren Duran Fuck EM T shirts
exgf28
 
Tama Tonga MFT T shirts Tama Tonga MFT T shirts
Tama Tonga MFT T shirts Tama Tonga MFT T shirtsTama Tonga MFT T shirts Tama Tonga MFT T shirts
Tama Tonga MFT T shirts Tama Tonga MFT T shirts
exgf28
 
How to Choose the Right UIUX Design Service for Optimal Customer Experience
How to Choose the Right UIUX Design Service for Optimal Customer ExperienceHow to Choose the Right UIUX Design Service for Optimal Customer Experience
How to Choose the Right UIUX Design Service for Optimal Customer Experience
Serva AppLabs
 
一比一原版美国休斯敦大学毕业证(uh毕业证书)如何办理
一比一原版美国休斯敦大学毕业证(uh毕业证书)如何办理一比一原版美国休斯敦大学毕业证(uh毕业证书)如何办理
一比一原版美国休斯敦大学毕业证(uh毕业证书)如何办理
taqyea
 
Nerul @Call @Girls Whatsapp 9920725232 With High Profile Offer
Nerul @Call @Girls Whatsapp 9920725232 With High Profile OfferNerul @Call @Girls Whatsapp 9920725232 With High Profile Offer
Nerul @Call @Girls Whatsapp 9920725232 With High Profile Offer
vinodkumar03065
 
Founders Of Digital World Social Media..
Founders Of Digital World Social Media..Founders Of Digital World Social Media..
Founders Of Digital World Social Media..
jom pom
 
一比一原版(greenwich毕业证书)英国格林威治大学毕业证如何办理
一比一原版(greenwich毕业证书)英国格林威治大学毕业证如何办理一比一原版(greenwich毕业证书)英国格林威治大学毕业证如何办理
一比一原版(greenwich毕业证书)英国格林威治大学毕业证如何办理
taqyea
 
@Call @Girls Vile Parle phone 9920874524 You Are Serach A Beautyfull Dolle co...
@Call @Girls Vile Parle phone 9920874524 You Are Serach A Beautyfull Dolle co...@Call @Girls Vile Parle phone 9920874524 You Are Serach A Beautyfull Dolle co...
@Call @Girls Vile Parle phone 9920874524 You Are Serach A Beautyfull Dolle co...
RACHANA GUPTA
 
202254.com免费观看《长相思第二季》免费观看高清,长相思第二季线上看,《长相思第二季》最新电视剧在线观看,杨紫最新电视剧
202254.com免费观看《长相思第二季》免费观看高清,长相思第二季线上看,《长相思第二季》最新电视剧在线观看,杨紫最新电视剧202254.com免费观看《长相思第二季》免费观看高清,长相思第二季线上看,《长相思第二季》最新电视剧在线观看,杨紫最新电视剧
202254.com免费观看《长相思第二季》免费观看高清,长相思第二季线上看,《长相思第二季》最新电视剧在线观看,杨紫最新电视剧
ffg01100
 
@Call @Girls Worli phone 9920874524 You Are Serach A Beautyfull Dolle come here
@Call @Girls Worli phone 9920874524 You Are Serach A Beautyfull Dolle come here@Call @Girls Worli phone 9920874524 You Are Serach A Beautyfull Dolle come here
@Call @Girls Worli phone 9920874524 You Are Serach A Beautyfull Dolle come here
Disha Mukharji
 
Quiz Quiz Hota Hai (School Quiz 2018-19)
Quiz Quiz Hota Hai (School Quiz 2018-19)Quiz Quiz Hota Hai (School Quiz 2018-19)
Quiz Quiz Hota Hai (School Quiz 2018-19)
Kashyap J
 
Kharghar @Call @Girls Whatsapp 9930687706 With High Profile Offer
Kharghar @Call @Girls Whatsapp 9930687706 With High Profile OfferKharghar @Call @Girls Whatsapp 9930687706 With High Profile Offer
Kharghar @Call @Girls Whatsapp 9930687706 With High Profile Offer
sonamgerg
 

Recently uploaded (20)

Future Trends What's Next for UI UX Design on Websites
Future Trends What's Next for UI UX Design on WebsitesFuture Trends What's Next for UI UX Design on Websites
Future Trends What's Next for UI UX Design on Websites
 
Zephyr_CertificateOfCompletition_xxx.pdf
Zephyr_CertificateOfCompletition_xxx.pdfZephyr_CertificateOfCompletition_xxx.pdf
Zephyr_CertificateOfCompletition_xxx.pdf
 
Common Challenges in UI UX Design and How Services Can Help.pdf
Common Challenges in UI UX Design and How Services Can Help.pdfCommon Challenges in UI UX Design and How Services Can Help.pdf
Common Challenges in UI UX Design and How Services Can Help.pdf
 
10th International Conference on Networks, Mobile Communications and Telema...
10th International Conference on Networks, Mobile Communications and   Telema...10th International Conference on Networks, Mobile Communications and   Telema...
10th International Conference on Networks, Mobile Communications and Telema...
 
IP address - Past, Present and Future presented by Paul Wilson
IP address - Past, Present and Future presented by Paul WilsonIP address - Past, Present and Future presented by Paul Wilson
IP address - Past, Present and Future presented by Paul Wilson
 
一比一原版(uh毕业证)休斯敦大学毕业证如何办理
一比一原版(uh毕业证)休斯敦大学毕业证如何办理一比一原版(uh毕业证)休斯敦大学毕业证如何办理
一比一原版(uh毕业证)休斯敦大学毕业证如何办理
 
一比一原版(liverpool毕业证)利物浦大学毕业证如何办理
一比一原版(liverpool毕业证)利物浦大学毕业证如何办理一比一原版(liverpool毕业证)利物浦大学毕业证如何办理
一比一原版(liverpool毕业证)利物浦大学毕业证如何办理
 
Bai-Tập-Tiếng-Anh-On-Tập-He lớp 1- lớp 5 hot nhất
Bai-Tập-Tiếng-Anh-On-Tập-He lớp 1- lớp 5  hot nhấtBai-Tập-Tiếng-Anh-On-Tập-He lớp 1- lớp 5  hot nhất
Bai-Tập-Tiếng-Anh-On-Tập-He lớp 1- lớp 5 hot nhất
 
Jarren Duran Fuck EM T shirts Jarren Duran Fuck EM T shirts
Jarren Duran Fuck EM T shirts Jarren Duran Fuck EM T shirtsJarren Duran Fuck EM T shirts Jarren Duran Fuck EM T shirts
Jarren Duran Fuck EM T shirts Jarren Duran Fuck EM T shirts
 
Tama Tonga MFT T shirts Tama Tonga MFT T shirts
Tama Tonga MFT T shirts Tama Tonga MFT T shirtsTama Tonga MFT T shirts Tama Tonga MFT T shirts
Tama Tonga MFT T shirts Tama Tonga MFT T shirts
 
How to Choose the Right UIUX Design Service for Optimal Customer Experience
How to Choose the Right UIUX Design Service for Optimal Customer ExperienceHow to Choose the Right UIUX Design Service for Optimal Customer Experience
How to Choose the Right UIUX Design Service for Optimal Customer Experience
 
一比一原版美国休斯敦大学毕业证(uh毕业证书)如何办理
一比一原版美国休斯敦大学毕业证(uh毕业证书)如何办理一比一原版美国休斯敦大学毕业证(uh毕业证书)如何办理
一比一原版美国休斯敦大学毕业证(uh毕业证书)如何办理
 
Nerul @Call @Girls Whatsapp 9920725232 With High Profile Offer
Nerul @Call @Girls Whatsapp 9920725232 With High Profile OfferNerul @Call @Girls Whatsapp 9920725232 With High Profile Offer
Nerul @Call @Girls Whatsapp 9920725232 With High Profile Offer
 
Founders Of Digital World Social Media..
Founders Of Digital World Social Media..Founders Of Digital World Social Media..
Founders Of Digital World Social Media..
 
一比一原版(greenwich毕业证书)英国格林威治大学毕业证如何办理
一比一原版(greenwich毕业证书)英国格林威治大学毕业证如何办理一比一原版(greenwich毕业证书)英国格林威治大学毕业证如何办理
一比一原版(greenwich毕业证书)英国格林威治大学毕业证如何办理
 
@Call @Girls Vile Parle phone 9920874524 You Are Serach A Beautyfull Dolle co...
@Call @Girls Vile Parle phone 9920874524 You Are Serach A Beautyfull Dolle co...@Call @Girls Vile Parle phone 9920874524 You Are Serach A Beautyfull Dolle co...
@Call @Girls Vile Parle phone 9920874524 You Are Serach A Beautyfull Dolle co...
 
202254.com免费观看《长相思第二季》免费观看高清,长相思第二季线上看,《长相思第二季》最新电视剧在线观看,杨紫最新电视剧
202254.com免费观看《长相思第二季》免费观看高清,长相思第二季线上看,《长相思第二季》最新电视剧在线观看,杨紫最新电视剧202254.com免费观看《长相思第二季》免费观看高清,长相思第二季线上看,《长相思第二季》最新电视剧在线观看,杨紫最新电视剧
202254.com免费观看《长相思第二季》免费观看高清,长相思第二季线上看,《长相思第二季》最新电视剧在线观看,杨紫最新电视剧
 
@Call @Girls Worli phone 9920874524 You Are Serach A Beautyfull Dolle come here
@Call @Girls Worli phone 9920874524 You Are Serach A Beautyfull Dolle come here@Call @Girls Worli phone 9920874524 You Are Serach A Beautyfull Dolle come here
@Call @Girls Worli phone 9920874524 You Are Serach A Beautyfull Dolle come here
 
Quiz Quiz Hota Hai (School Quiz 2018-19)
Quiz Quiz Hota Hai (School Quiz 2018-19)Quiz Quiz Hota Hai (School Quiz 2018-19)
Quiz Quiz Hota Hai (School Quiz 2018-19)
 
Kharghar @Call @Girls Whatsapp 9930687706 With High Profile Offer
Kharghar @Call @Girls Whatsapp 9930687706 With High Profile OfferKharghar @Call @Girls Whatsapp 9930687706 With High Profile Offer
Kharghar @Call @Girls Whatsapp 9930687706 With High Profile Offer
 

Connective Media Technologies - Building Successful Online Communities

  • 2. 2 So what are online communities anyways? Definition
  • 3. “By online communities we mean any virtual space where people come together with others to converse, exchange information or other resources, learn, play, or just be with each other (Kraut 2012).
  • 4. Challenges In order to become successful, online communities have to succeed in a number of different challenges. The first two we will be discussing are: » Starting a new community » Attracting and socializing new members 4
  • 5. Levers Online communities can be designed to achieve the goals that their owners and members desire. These are levers of change which are features that are deliberately and strategically chosen, e.g. » Community structure » Selection, sorting, & highlighting » Feedback & rewards 5
  • 6. Quora Challenge: Starting a new community Lever: Feedback and rewards Quora is a question-and-answer site where questions are asked, answered, edited and organized by its community of users.
  • 7. Quora This platform seems to have achieved where its competitors have failed by successfully drawing the participation of both a rapidly growing user population and specific domain experts that generate invaluable content in response to questions. Wang, Gang, et al. "Wisdom in the social crowd: an analysis of quora." Proceedings of the 22nd international conference on World Wide Web. ACM, 2013.
  • 8. Goodreads Challenge: Attracting and socializing new members Lever: Content, tasks, & activities Goodreads is a "social cataloging" website that allows individuals to freely search Goodreads' extensive user-populated database of books, annotations, and reviews.
  • 9. Goodreads Challenge: Attracting and socializing new members Lever: Content, tasks, & activities Users can signup and register books to generate reading lists. They can also create their own groups of book suggestions, surveys/polls, blogs, and discussions.
  • 10. Linkedin Challenge: Encouraging commitment Lever: Selection, access controlling Linkedin, the online networking tool, encourage the commitment of their members by offering valuable content. Not only through selection and sorting useful information, but also by access controls.
  • 11. Power of being the best 11 Research from Putnam Investment, Oct 2013
  • 12. Power of being the best 12
  • 13. “Lurkers are reported to make up over 90% of several online groups Lurker demographics: Counting the silent Nonnecke, Blair, and Jenny Preece (CHI2000)
  • 14. Google Maps Challenge: Encouraging contribution Lever: Feedback and rewards Google Maps has a sub-community which uses level and points to provide feedback and reward contributors. Also, they have offline events and activities to extend the encouragement.
  • 15. Rewards Combining online or virtual rewards with rewards services which have monetary value is a way Google using to encourage contribution. 15
  • 16. Reddit Challenge: Regulating behavior Lever: Roles, rules, policies Most large online discussion groups, and especially those that deal with controversial topics, attract trolls as well as commercial spammers. But does regulating behavior always imply good behavior?
  • 17. Rules New York Times have a group of 40+ people for monitoring the comments on their website all the time. 17
  • 18. 18 Reddit CEO Steve Huffman: How I Work a troll (/ˈtroʊl/, /ˈtrɒl/) is a person who sows discord on the Internet by starting arguments or upsetting people, by posting inflammatory,[1] extraneous, or off-topic messages in an online community —Wikipedia
  • 19. Summary What are the 5 major challenges an online community faces? 19 In order to become successful, online communities have to succeed in a number of different challenges. » Starting a new community » Attracting and socializing new members » Encouraging commitment » Encouraging contribution » Regulating behavior
  • 20. Summary What are the 8 categories of levers an online community can utilize? 20 Levers are features that are deliberately and strategically chosen. » Community structure » Content, tasks, & activities » Selection, sorting, highlighting » External communication » Feedback and rewards » Roles, rules, policies, and procedures » Access controls » Presentation & framing
  • 21. Discussion Time! “The stratospheric rise of emoji is essentially fulfilling the functions of nonverbal cues in spoken communication.”
  • 22. Discussion Time! What communities online do you use daily? What part of these communities is attracting you the most?
  • 23. Discussion Time! One of the design challenges we discussed was “encouraging contribution” - how would you say any online community you’re a part of addresses this challenge?
  • 24. 24
  • 25. Discussion Time! One of the levers discussed was “feedback and rewards”. Besides those already discussed, can you think of any other online communities that use this lever?
  • 26. References » Presentation template by SlidesCarnival » Kraut, Robert E., Paul Resnick. Building successful online communities: Evidence-based social design. MIT Press, 2012. Chapter 1. » Research from Putnam Investment, Oct 2013 » Lurker demographics: Counting the silent, Nonnecke, Blair, and Jenny Preece (CHI2000) » Wang, Gang, et al. "Wisdom in the social crowd: an analysis of quora." Proceedings of the 22nd international conference on World Wide Web. ACM, 2013. 26