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Management 3.0
Change and Innovation Practices
Renato Brazioli
me@renatobrazioli.it
Jurgen Appelo and Happy Melly
elo
o.com
2010 2013 2016
All images have an hyperlink associated
The Agile Landscape, and beyond
Many others omitted, either by forgetfulness or by choice
Mike Cohn. Succeeding with Agile: 

Software Development using Scrum, 2010
Scrum
David Anderson. Kanban: Successful Evolutionary
Change in Your Software Business, 2010
Kanban
Eric Ries, The Lean Startup: How Today's Entrepreneurs Use Continuous
Innovation…, 2011
learn
ideas
build
product
measure
data
Lean Startup
Viability
Desirability Feasibility
Design Thinking
Reasons for Adopting & Scaling Agile
AGILE SUCCESS
AND METRICS
Challenges Experienced Adopting & Scaling Agile
While the vast majority of respondents and their organizations have realized success from
adopting agile practices, they recognize that there are challenges to scaling agile. The top
two challenges cited were organizational culture at odds with agile values (63%), and lack of
skills or experience with agile methods (47%).
Company philosophy or culture at odds with core agile values
Lack of experience with agile methods
Lack of management support
General organization resistance to change
Lack of business/customer/product owner
Insufficient training
Pervasiveness of traditional development
Inconsistent agile practices and process
Fragmented tooling, data, and measurements
Ineffective collaboration
Regulatory compliance and governance
Don’t know
63%
47%
45%
43%
41%
34%
34%
31%
20%
19%
15%
2%
*Respondents were able to make multiple selections.
98%
of respondents said that their
organization has realized
success from agile projects.
Success of
Agile Projects
COMPANY EXPERIENCE AND ADOPTION
Reasons for
Adopting Agile
Improving project visibility (4
up three places to become th
popular reason stated for ad
this year and accelerating pr
increased from 62% last year
year.
*Respondents were able to make
selections.
69%
61%
53%
43%
43%
37%
30%
21%
20%
18%
18%
Accelerate product delivery
Enhance ability to manage changing priorities
Increase productivity
Improve project visibility
Enhance software quality
Improve business/IT alignment
Reduce project risk
Improve team morale
Enhance delivery predictability
Improve engineering discipline
Better manage distributed teams
Reduce project cost
Increase software maintainability
42%
31%

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Benefits Experienced Adopting & Scaling Agile
Benefits of Adopting Agile
Ability to manage changing priorities
Project visibility
Increased team productivity
Delivery speed/time to market
Team morale
Business/IT alignment
Software quality
Project predictability
Project risk reduction
Engineering discipline
Software maintainability
Managing distributed teams
Project cost reduction
88%
83%
83%
81%
81%
76%
75%
75%
74%
68%
64%
61%
56%
AGILE SUCCESS
AND METRICS
Challenges Experienced Adopting & Scaling Agile
While the vast majority of respondents and their organizations have realized success from
adopting agile practices, they recognize that there are challenges to scaling agile. The top
two challenges cited were organizational culture at odds with agile values (63%), and lack of
skills or experience with agile methods (47%).
Company philosophy or culture at odds with core agile values
Lack of experience with agile methods
Lack of management support
General organization resistance to change
Lack of business/customer/product owner
Insufficient training
Pervasiveness of traditional development
Inconsistent agile practices and process
Fragmented tooling, data, and measurements
Ineffective collaboration
Regulatory compliance and governance
Don’t know
63%
47%
45%
43%
41%
34%
34%
31%
20%
19%
15%
2%
*Respondents were able to make multiple selections.
98%
of respondents said that their
organization has realized
success from agile projects.
Success of
Agile Projects
Challenges Experienced Adopting & Scaling Agile
Challenges Experienced Adopting & Scaling Agile
While the vast majority of respondents and their organizations have realized success from
adopting agile practices, they recognize that there are challenges to scaling agile. The top
two challenges cited were organizational culture at odds with agile values (63%), and lack of
skills or experience with agile methods (47%).
Company philosophy or culture at odds with core agile values
Lack of experience with agile methods
Lack of management support
General organization resistance to change
Lack of business/customer/product owner
Insufficient training
Pervasiveness of traditional development
Inconsistent agile practices and process
Fragmented tooling, data, and measurements
Ineffective collaboration
Regulatory compliance and governance
Don’t know
63%
47%
45%
43%
41%
34%
34%
31%
20%
19%
15%
2%
*Respondents were able to make multiple selections.
success from agile projects.
AGILE SUCCESS
AND METRICS
Challenges Experienced Adopting & Scaling Agile
While the vast majority of respondents and their organizations have realized success from
adopting agile practices, they recognize that there are challenges to scaling agile. The top
two challenges cited were organizational culture at odds with agile values (63%), and lack of
skills or experience with agile methods (47%).
Company philosophy or culture at odds with core agile values
Lack of experience with agile methods
Lack of management support
General organization resistance to change
Lack of business/customer/product owner
Insufficient training
Pervasiveness of traditional development
Inconsistent agile practices and process
Fragmented tooling, data, and measurements
Ineffective collaboration
Regulatory compliance and governance
Don’t know
63%
47%
45%
43%
41%
34%
34%
31%
20%
19%
15%
2%
*Respondents were able to make multiple selections.
98%
of respondents said that their
organization has realized
success from agile projects.
Success of
Agile Projects
There are
still challenges to
scaling agile. The top four
challenges cited were organisational
culture at odds with agile values (63%), lack of
skills or experience with agile methods (47%). lack of
management support (45%) and general organisation
resistance to change (41%)
Leadership & Management
Management is
about human beings. Its
task is to make people capable
of joint performance, to make
their strengths effective and their
weaknesses irrelevant. (…) This is
what organisations is all about,
and it is the reason that
management is the critical,
determining factor.
Peter F. Drucker
OK, we know what to do!
©By NASA [Public domain], via Wikimedia Commons
Every corpse on
Everest was once an
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person, highly engaged
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Some people think of an organization as a community or a city. You can do
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combined with an
ever-changing
collection of games,
tools, and practices to
help any worker to
manage the
organization. It is a way
of looking at work
systems.
Management 3.0 is not yet another
framework.
Hello Martie!
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the most
important parts of an
organization and
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all they can to
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active, creative,
and motivated
Engagement and Motivation
Business leaders and human resource managers consider the
“lack of employee engagement” one of their top priorities.
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probability that it will happen (even though success is never
certain).
Intrinsic and Extrinsic Motivation
Is employee engagement about intrinsic or
extrinsic motivation?
Does an author write books because she loves the
writing process? Or because she loves the support
and encouragement from readers? Maybe a bit of
both?
CHAMPFROGS
It consists of ten motivators that are either
intrinsic, extrinsic, or a bit of both.
The CHAMPFROGS model deals specifically with motivation
in the context of work-life.
๏ Two-Factor Theory, Frederick Herzberg
๏ The Hierarchy of Needs, Abraham Maslow
๏ Theory of Self-Determination, Edward L. Deci and
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Motivators
Curiosity Honor Acceptance Mastery Power
The workers have
plenty of things to
investigate and to
think about
Workers	feel	proud	that	
their	values	are	
reflected	in	how	they	
work	
Colleagues	approve	of	
what	people	do	and	
who	they	are	
The	work	challenges	
people’s	competence	
but	it	is	within	their	
abili=es	
There’s	enough	room	
for	workers	to	influence	
what	happens	around	
them	
Freedom Relatedness Order Goal Status
People are
independent of
others with their
work and
responsibilities
People have good
social contacts with
the others in their
work
Workers have
enough rules and
policies for a stable
environment
The people’s
purpose in life is
reflected in the
work that they do
People have a
good position and
are recognized by
their colleagues
Kudo Walls and Kudo Boxes
Get people to offer each
other tokens of appreciation,
either by posting them in a box
or putting them on a wall
Kudos
THANK YOU! VERY HAPPY!
MANY THANKS! WELL DONE!
THANK YOU! VERY HAPPY!
MANY THANKS! WELL DONE!
THANK YOU! VERY HAPPY!
MANY THANKS! WELL DONE!
THANK YOU! VERY HAPPY!
MANY THANKS! WELL DONE!
GREAT JOB!
TOTALLY AWESOME! CONGRATULATIONS!
PROUD!
GREAT JOB!
TOTALLY AWESOME! CONGRATULATIONS
PROUD!
GREAT JOB!
TOTALLY AWESOME! CONGRATULATIONS!
PROUD!
GREAT JOB!
TOTALLY AWESOME! CONGRATULATIONS!
PROUD!
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Empowerment defined
empower /əmˈpou(ə)r/
1. (authority)
to give official authority or legal power to (by legal
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2. (ability)
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Align Constraints
Self-organization
can lead to
anything, and it’s
therefore
necessary to
protect people
and shared
resources and to
give people a
clear purpose and
defined goals.
People over Process
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out that your team consists of two trolls, a parrot, and a
hairdresser, and a relatively bright project manager, who
happens to be deaf, blind, and mute
Establishing (Flexible) Constraints
Cross that line,
you little bastard, and
you’re dead!
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Leadership & Management
Culture eats
Strategy for
breakfast!
Peter F. Drucker

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Values, Behaviour and Culture
The culture of any
organization is shaped by
the worst behavior the
leader is willing to tolerate.
- Gruenter and Whitaker, School Culture Rewired
Maybe better…
The culture of any
organization is shaped
by the best behavior the
leader is willing to
amplify.
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Encourage the good ones
Reiventing Organisations
Develop Competence
Teams cannot
achieve their
goals if team
members aren’t
capable enough,
and managers
must therefore
contribute to the
development of
competence
Competence
The ability to do something well.
http://www.merriam-webster.com/dictionary/competence
The ability to do something successfully or efficiently.
http://www.oxforddictionaries.com/definition/english/competence
Acluster of related abilities, commitments, knowledge,
and skills that enable a person (or an organization) to
act effectively in a job or situation.
http://www.businessdictionary.com/definition/competence.html#ixzz4DSPEy6hA

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Leading lean

1. The document discusses common problems faced by lean managers, including lack of engagement from top leadership, difficulty sustaining process focus, and lack of systems for developing internal talent. 2. It recommends re-examining the values and goals behind lean initiatives to focus more on cultural changes, emphasizing engaging top leadership by assessing management systems rather than technical tools, and sustaining initiatives through developing proud workforces. 3. Engaging top leaders can be achieved through structured "executive gemba walks" focused on diagnostic questions about lean management standards to give leaders specific tasks and make the walks personally meaningful.

Agility At Scale
Agility At ScaleAgility At Scale
Agility At Scale

Major organizations are increasingly adopting agile methodologies across entire segments and at large scales. While agile teams are effective for small, collocated groups, scaling agile presents new challenges like large, distributed teams that are difficult to coordinate. Successful large-scale agile implementation requires understanding these scaling issues and adapting agile strategies, practices and leadership approaches to diverse situations. Leaders must lead agile teams in an agile way by removing constraints and prioritizing client outcomes, while gradually expanding agile adoption based on evaluating costs and benefits.

agilitystatisticsscale
PDSA Cycle
PDSA CyclePDSA Cycle
PDSA Cycle

The document discusses the Deming Cycle, also known as the PDSA (Plan-Do-Study-Act) cycle, which is a four stage model for continuous improvement. It involves planning a change, implementing it, observing the results, and acting on what is learned. The stages are outlined in detail. Strategic thinking is then defined as focusing on unique opportunities to create value through creative dialogue. Key competencies of strategic thinking are discussed, along with the characteristics of effective strategies. Finally, strategic analysis is defined as the process of conducting research to formulate strategy, using various analytical methods.

Individual
competence
Helping
each other
Team
communication
Creative
tension
Team
competence 

structure
Competency Levels
Apprentice Journeyman Master
Generalized Specialists
Master
Journeyman Journeyman
Lead by example
Encourage and enable self-study
Training and certification
Coaching
Learning from failure/
experiments
How do we develop (new) competences?

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This document discusses challenges with agile transformation and provides advice. It outlines four common issues that make transformation difficult: not understanding the problem being solved; applying one-size-fits-all solutions without understanding organizational context; underestimating the challenge of changing culture and mindsets; and expecting a clear end point to transformation. The document advises focusing on outcomes over outputs, using agile principles to guide the transformation, and continually adapting as contexts change. The overarching goal of reaching agility is to create an environment where teams can joyfully deliver customer value.

#agile#transformation#businessagility
Change Management 2004
Change Management 2004Change Management 2004
Change Management 2004

1. Change management is crucial to the success of any CRM project as it focuses on addressing the behaviors, attitudes, and culture within an organization. 2. An effective change management plan involves formalizing the process, defining the program, establishing management structure, communicating to stakeholders, and involving people to create champions of change. 3. Key components of change management include understanding the business, people, process, and technology dimensions of change and having a plan to address each area.

 
by jim
Pm role in transformation shebanov pm day - alex shebanov
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Pm role in transformation shebanov pm day - alex shebanov

The document discusses the roles of project management and change management in organizational transformation. It states that transformation programs often fail due to an imbalance between managing change (attitudes and behaviors) and project management (tasks and activities). Both change management and project management are needed to guide the transition from the current to the future state, implement new processes, and ensure benefits realization. Key factors for successful transformation include strong sponsorship, effective planning, communication, stakeholder engagement, and monitoring of risks, resources and benefits.

Grow Structure
Many teams
operate within
the context of a
complex
organization, and
thus it is
important to
consider
structures that
enhance
communication.
Conway’s Law
Organizations as cities
An organization should operate like a city. Some parts emerge
bottom-up while others are designed top-down.
The art of management is finding the right balance between
these two approaches.
Find Balance
Hierarchies
Specialization
Efficiency
Centralization
Exploitation
Networks
Generalization
Effectivity
Decentralization
Exploration

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As the name suggests, Agile HR is the application of “agility” to the function of Human Resource Management

#agile#agilehr#hr
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Organizations are looking to Microsoft 365 to transform and optimize how they work. When organizations are only reactive with governance and adoption efforts, they will continue to fall behind and spend all their time firefighting, supporting, and struggling to manage and get the most out of their Microsoft 365 investments. Proactive governance leads to greater stability, better resiliency, and much greater effectiveness. When paired with proactive adoption, you achieve far more with less. So why don’t organizations all embrace proactive governance and adoption? Why aren’t all organizations proactively tackling Microsoft Teams lifecycle management or how to best drive more significant teams' usage before and after meetings? Because it can be a daunting challenge, especially without help or a proven path forward. Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace, as he shares the best ways to accelerate and shift Microsoft 365 governance from being reactive to being proactive. We will explore how proactive adoption aligns and compliments this proven approach and how it and the effectiveness driven by good governance help organizations maximize the value of their digital workplace and Microsoft 365 investments.

microsoft governancemicrosoft 365 governancemicrosoft 365 adoption
Common Patterns
T-Skilled
People
Value Units Small Teams
Semi-stable
Teams
Replace Job
Titles
Communities
of PracticeOpen
Allocation
Ambassadors Local Rules
Improve Everything
People, teams,
and
organizations
need to
improve
continuously
to defer
failure for as
long as
possible.
THANK YOU

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Introduction to management 3.0

  • 1. Management 3.0 Change and Innovation Practices Renato Brazioli me@renatobrazioli.it
  • 2. Jurgen Appelo and Happy Melly elo o.com 2010 2013 2016 All images have an hyperlink associated
  • 3. The Agile Landscape, and beyond Many others omitted, either by forgetfulness or by choice Mike Cohn. Succeeding with Agile: 
 Software Development using Scrum, 2010 Scrum David Anderson. Kanban: Successful Evolutionary Change in Your Software Business, 2010 Kanban Eric Ries, The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation…, 2011 learn ideas build product measure data Lean Startup Viability Desirability Feasibility Design Thinking
  • 4. Reasons for Adopting & Scaling Agile AGILE SUCCESS AND METRICS Challenges Experienced Adopting & Scaling Agile While the vast majority of respondents and their organizations have realized success from adopting agile practices, they recognize that there are challenges to scaling agile. The top two challenges cited were organizational culture at odds with agile values (63%), and lack of skills or experience with agile methods (47%). Company philosophy or culture at odds with core agile values Lack of experience with agile methods Lack of management support General organization resistance to change Lack of business/customer/product owner Insufficient training Pervasiveness of traditional development Inconsistent agile practices and process Fragmented tooling, data, and measurements Ineffective collaboration Regulatory compliance and governance Don’t know 63% 47% 45% 43% 41% 34% 34% 31% 20% 19% 15% 2% *Respondents were able to make multiple selections. 98% of respondents said that their organization has realized success from agile projects. Success of Agile Projects COMPANY EXPERIENCE AND ADOPTION Reasons for Adopting Agile Improving project visibility (4 up three places to become th popular reason stated for ad this year and accelerating pr increased from 62% last year year. *Respondents were able to make selections. 69% 61% 53% 43% 43% 37% 30% 21% 20% 18% 18% Accelerate product delivery Enhance ability to manage changing priorities Increase productivity Improve project visibility Enhance software quality Improve business/IT alignment Reduce project risk Improve team morale Enhance delivery predictability Improve engineering discipline Better manage distributed teams Reduce project cost Increase software maintainability 42% 31%
  • 5. Benefits Experienced Adopting & Scaling Agile Benefits of Adopting Agile Ability to manage changing priorities Project visibility Increased team productivity Delivery speed/time to market Team morale Business/IT alignment Software quality Project predictability Project risk reduction Engineering discipline Software maintainability Managing distributed teams Project cost reduction 88% 83% 83% 81% 81% 76% 75% 75% 74% 68% 64% 61% 56% AGILE SUCCESS AND METRICS Challenges Experienced Adopting & Scaling Agile While the vast majority of respondents and their organizations have realized success from adopting agile practices, they recognize that there are challenges to scaling agile. The top two challenges cited were organizational culture at odds with agile values (63%), and lack of skills or experience with agile methods (47%). Company philosophy or culture at odds with core agile values Lack of experience with agile methods Lack of management support General organization resistance to change Lack of business/customer/product owner Insufficient training Pervasiveness of traditional development Inconsistent agile practices and process Fragmented tooling, data, and measurements Ineffective collaboration Regulatory compliance and governance Don’t know 63% 47% 45% 43% 41% 34% 34% 31% 20% 19% 15% 2% *Respondents were able to make multiple selections. 98% of respondents said that their organization has realized success from agile projects. Success of Agile Projects
  • 6. Challenges Experienced Adopting & Scaling Agile Challenges Experienced Adopting & Scaling Agile While the vast majority of respondents and their organizations have realized success from adopting agile practices, they recognize that there are challenges to scaling agile. The top two challenges cited were organizational culture at odds with agile values (63%), and lack of skills or experience with agile methods (47%). Company philosophy or culture at odds with core agile values Lack of experience with agile methods Lack of management support General organization resistance to change Lack of business/customer/product owner Insufficient training Pervasiveness of traditional development Inconsistent agile practices and process Fragmented tooling, data, and measurements Ineffective collaboration Regulatory compliance and governance Don’t know 63% 47% 45% 43% 41% 34% 34% 31% 20% 19% 15% 2% *Respondents were able to make multiple selections. success from agile projects. AGILE SUCCESS AND METRICS Challenges Experienced Adopting & Scaling Agile While the vast majority of respondents and their organizations have realized success from adopting agile practices, they recognize that there are challenges to scaling agile. The top two challenges cited were organizational culture at odds with agile values (63%), and lack of skills or experience with agile methods (47%). Company philosophy or culture at odds with core agile values Lack of experience with agile methods Lack of management support General organization resistance to change Lack of business/customer/product owner Insufficient training Pervasiveness of traditional development Inconsistent agile practices and process Fragmented tooling, data, and measurements Ineffective collaboration Regulatory compliance and governance Don’t know 63% 47% 45% 43% 41% 34% 34% 31% 20% 19% 15% 2% *Respondents were able to make multiple selections. 98% of respondents said that their organization has realized success from agile projects. Success of Agile Projects There are still challenges to scaling agile. The top four challenges cited were organisational culture at odds with agile values (63%), lack of skills or experience with agile methods (47%). lack of management support (45%) and general organisation resistance to change (41%)
  • 7. Leadership & Management Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant. (…) This is what organisations is all about, and it is the reason that management is the critical, determining factor. Peter F. Drucker
  • 8. OK, we know what to do! ©By NASA [Public domain], via Wikimedia Commons Every corpse on Everest was once an extremely motivated person, highly engaged with inspired leaders
  • 9. Complex Adaptive System (CAS) An organization is a complex adaptive system (CAS), because it consists of parts (people) that form a system (organization), which shows complex behavior while it keeps adapting to a 
 changing environment
  • 11. Management 1.0 It was engineers who developed scientific management, the command-and-control style of leadership that was quite successful in the 20th century. In this style of management, a common practice is that they are managed like machines. Leaders assume that improvement of the whole requires monitoring, repairing, and replacing the parts. Engineers developed most management frameworks with upfront design, top-down planning and command-and-control structures and processes. Frameworks work well with predictable, repeatable tasks (by machines). They don’t work with creativity, innovation and problem-solving (by humans).
  • 12. Management 2.0 In a Management 2.0 organization, everyone recognizes that “people are the most valuable assets” and that managers have to become “servant leaders”. But, at the same time, managers prefer to stick to the hierarchy. How to deal with middle/senior managers and colleagues in staff functions is in all likelihood the most challenging issue you will face in a transformation.
  • 13. Management 3.0 Some people think of an organization as a community or a city. You can do what you want, as long as you allow the community to benefit from your work. We call that Management 3.0. Management of the work is a crucial activity, but this could be done with or without dedicated managers. In fact, a business can do a lot of management with almost no managers! Most creative workers don’t realize that they are also responsible for management stuff. Management is too important to leave to the managers.
  • 14. Management 3.0 is a Mindset It is a mindset, combined with an ever-changing collection of games, tools, and practices to help any worker to manage the organization. It is a way of looking at work systems. Management 3.0 is not yet another framework.
  • 15. Hello Martie! Management & 
 Leadership Complexity Thinking
  • 16. A model with Six Views Energize People Empower Teams Align Constraints Develop Competence Grow Structure Improve Everything
  • 17. Energize People People are the most important parts of an organization and managers must do all they can to keep people active, creative, and motivated
  • 18. Engagement and Motivation Business leaders and human resource managers consider the “lack of employee engagement” one of their top priorities. But why do many workers not feel engaged? Technically, we cannot make people feel motivated or engaged. But we can certainly set up the right conditions that maximize the probability that it will happen (even though success is never certain).
  • 19. Intrinsic and Extrinsic Motivation Is employee engagement about intrinsic or extrinsic motivation? Does an author write books because she loves the writing process? Or because she loves the support and encouragement from readers? Maybe a bit of both?
  • 20. CHAMPFROGS It consists of ten motivators that are either intrinsic, extrinsic, or a bit of both. The CHAMPFROGS model deals specifically with motivation in the context of work-life. ๏ Two-Factor Theory, Frederick Herzberg ๏ The Hierarchy of Needs, Abraham Maslow ๏ Theory of Self-Determination, Edward L. Deci and Richard M. Ryan ๏ 16 Basic Desires Theory, Steven Reiss
  • 21. Motivators Curiosity Honor Acceptance Mastery Power The workers have plenty of things to investigate and to think about Workers feel proud that their values are reflected in how they work Colleagues approve of what people do and who they are The work challenges people’s competence but it is within their abili=es There’s enough room for workers to influence what happens around them Freedom Relatedness Order Goal Status People are independent of others with their work and responsibilities People have good social contacts with the others in their work Workers have enough rules and policies for a stable environment The people’s purpose in life is reflected in the work that they do People have a good position and are recognized by their colleagues
  • 22. Kudo Walls and Kudo Boxes Get people to offer each other tokens of appreciation, either by posting them in a box or putting them on a wall
  • 23. Kudos THANK YOU! VERY HAPPY! MANY THANKS! WELL DONE! THANK YOU! VERY HAPPY! MANY THANKS! WELL DONE! THANK YOU! VERY HAPPY! MANY THANKS! WELL DONE! THANK YOU! VERY HAPPY! MANY THANKS! WELL DONE! GREAT JOB! TOTALLY AWESOME! CONGRATULATIONS! PROUD! GREAT JOB! TOTALLY AWESOME! CONGRATULATIONS PROUD! GREAT JOB! TOTALLY AWESOME! CONGRATULATIONS! PROUD! GREAT JOB! TOTALLY AWESOME! CONGRATULATIONS! PROUD!
  • 24. Empower Teams Teams can self-organize, and this requires empowerment, authorization, and trust from management
  • 25. Empowerment Empowerment defined empower /əmˈpou(ə)r/ 1. (authority) to give official authority or legal power to (by legal or official means) / to invest with power 2. (ability) to promote the self-actualization or influence of / to supply with an ability
  • 26. Delegate at the proper level designed by Vectorpouch - Delegation levels are applied to key decision areas. The “right” level of delegation is a balancing act. It depends on a team’s maturity level and the impact of its decisions. Delegation is context-dependent.
  • 27. Seven Levels of Delegation The 7 Levels of Delegation is a symmetrical model. It works in both directions.
  • 29. Align Constraints Self-organization can lead to anything, and it’s therefore necessary to protect people and shared resources and to give people a clear purpose and defined goals.
  • 30. People over Process The “people over process” paradigm is great, until you find out that your team consists of two trolls, a parrot, and a hairdresser, and a relatively bright project manager, who happens to be deaf, blind, and mute
  • 31. Establishing (Flexible) Constraints Cross that line, you little bastard, and you’re dead! https://youtu.be/Miwb92eZaJg
  • 32. Leadership & Management Culture eats Strategy for breakfast! Peter F. Drucker
  • 33. Values, Behaviour and Culture The culture of any organization is shaped by the worst behavior the leader is willing to tolerate. - Gruenter and Whitaker, School Culture Rewired Maybe better… The culture of any organization is shaped by the best behavior the leader is willing to amplify. Create boundaries! Discourage the bad behaviors Encourage the good ones
  • 35. Develop Competence Teams cannot achieve their goals if team members aren’t capable enough, and managers must therefore contribute to the development of competence
  • 36. Competence The ability to do something well. http://www.merriam-webster.com/dictionary/competence The ability to do something successfully or efficiently. http://www.oxforddictionaries.com/definition/english/competence Acluster of related abilities, commitments, knowledge, and skills that enable a person (or an organization) to act effectively in a job or situation. http://www.businessdictionary.com/definition/competence.html#ixzz4DSPEy6hA
  • 40. Lead by example Encourage and enable self-study Training and certification Coaching Learning from failure/ experiments How do we develop (new) competences?
  • 41. Grow Structure Many teams operate within the context of a complex organization, and thus it is important to consider structures that enhance communication.
  • 43. Organizations as cities An organization should operate like a city. Some parts emerge bottom-up while others are designed top-down. The art of management is finding the right balance between these two approaches.
  • 45. Common Patterns T-Skilled People Value Units Small Teams Semi-stable Teams Replace Job Titles Communities of PracticeOpen Allocation Ambassadors Local Rules
  • 46. Improve Everything People, teams, and organizations need to improve continuously to defer failure for as long as possible.