A Leadership Survival Guide to Transformation - Aldo Rall & Andy Cooper - Agi...
Agile has become a source of disruption to organisations and leadership. Prevailing trends shows that organisations are de-layering and some are even decimating their hierarchies. This disruption driven by Agile and, more recently, DevOps and Agile Scaling, challenges tradition; there is a call for wider skill sets and controlled, sustainable transformations, pushing leadership and organisations into wider and often conflicting and ambiguous contexts.
About Aldo Rall & Andy Cooper:
Aldo has over 18 years’ experience in a range of industries including financial services, healthcare, IT, management consulting and education in Australia, New Zealand, South Africa and the UK. He's worked with a range of clients on Agile transformations as an Agile and Testing Coach. Aldo remains fascinated with continuous change in industry, which ensures there is always something new to learn, regardless of experience levels or qualifications. Over time, Aldo has honed his skills in the practical elements of developing working software but his greatest passion lies in the people dimension of the people-process-technology mix and how this translates into successful IT strategy, teams, projects and practitioners.
Andy Cooper is the Group Manager Global for Software Education. Andy is responsible for developing SoftEd’s training and consulting business outside of Australia and New Zealand and works with clients developing their agility around the world. Andy has a strong interest in Agility for Business as an Agile Marketer at CA Technologies and was a track lead on the Business Agility Track for the International Consortium for Agile (ICAgile). Andy has over 20 years' experience working for technology companies such as CA, Oracle and Informix in business and consulting roles and has managed and worked in teams spanning NZ, Australia, Asia and the US.
Team Topologies - how and why to design your teams - AllDayDevOps 2017
From the AllDayDevOps 2017 live stream https://www.youtube.com/watch?v=XqowSG2Jxqc
For effective, modern, cloud-connected software systems we need to organize our teams in certain ways. Taking account of Conway’s Law, we look to match the team structures to the required software architecture, enabling or restricting communication and collaboration for the best outcomes.
This talk will cover the basics of organization design, exploring a selection of key team topologies and how and when to use them in order to make the development and operation of your software systems as effective as possible. The talk is based on experience helping companies around the world with the design of their teams.
Takeaways:
- The implications of Conway’s Law for software teams
- Cognitive Load for teams
- Effective team topologies
- Team evolution
Understanding the Six Different Styles of Leadership
This is Pepper Rutland's presentation on the different styles of leadership, and the strengths and weaknesses of each. For more information, visit Pepper Rutland's blog on the subject: http://pepperrutland.net/how-to-find-your-leadership-style/
Organized, detail-oriented, logical, and systematic. Prefers structure and procedures.
Good at analyzing data and solving complex problems. Prefers written over verbal communication.
Enjoys developing and following through on long-term plans.
Motivators: Stability and security. Consistent and thorough work. Opportunities for precision,
accuracy and planning. Opportunities to use logic to solve problems.
Stressors: Disorganization and change. Ambiguity and lack of structure. Emotionalism in decision
making. Inconsistent or imprecise standards. Pressure to work with people and lead activities.
Communication Style: Factual, analytical. Prefers communication to be clear, logical and well
This document summarizes a presentation about stakeholder management. It defines stakeholder management as identifying people impacted by a project, analyzing their expectations, and developing engagement strategies. It discusses both the benefits and challenges of effective versus poor stakeholder management. Examples of challenges include stakeholders withholding information or not providing notifications of changes. The presentation emphasizes that stakeholder management is important and can impact product success or failure in the market. It provides tips for effective stakeholder management, such as mapping stakeholders and setting clear expectations.
This document discusses agile leadership and introduces agile principles and scrum methodology. The key points are:
1. Agile focuses on purpose-driven leadership, social business, and delivering value through small, self-organizing teams.
2. Scrum uses sprints, daily stand-ups, product backlogs and retrospectives to frequently deliver working software. Core roles are the product owner, scrum master and development team.
3. Successful agile adoption requires collaborative leadership that empowers teams, provides transparency, and focuses on relationships, communication, and continuous improvement over documentation and plans.
New leadership in the digital age: Chief Digital Officer, Community Managers and Change Agents and Activists. Based on data from recent digital workplace survey by Jane McConnell.
Why stop at your IT department? Or an Agile approach to Change Management
Business agility is more than the organization’s IT shop adopting an agile delivery method. Business agility depends on three core capabilities: rapid delivery, strategic sensing, and customer rapport. As such it builds resilience to change as a strategic imperative and eventually it allows businesses to build a strategic advantage in driving change.
Investments in “agile” from an IT perspective will not increase business agility. So what does a company need in order to successfully drive change rather than react to it?
We’ll talk about how creating a resilient organization starts with rapid delivery and why many major organizations are turning their attention to less costly on-demand releases. We’ll look at how customer rapport is the new driver of operational efficiency, where not building something is invariably cheaper than optimizing the operational cost of building anything at all.
In today's environment, few core competencies are as important as how change is managed. What is your organisation’s level of maturity in change management? In 2004, Prosci first released the Change Management Maturity Model, describing five different levels of organisational change management maturity. That model has been extended to a full-blown Maturity Model Audit that allows you to determine your organisation’s overall maturity and your maturity in five key capability areas: Leadership, Application, Competencies, Standardization and Socialization. This webinar introduces the framework and tool to evaluate where you are today and how to advance the capability in your organisation.
This document summarizes a presentation on improving employee happiness and productivity using Management 3.0 principles. It introduces Management 3.0 and outlines the 12 steps to happiness backed by science, including thanking others, helping others, eating well, exercising, resting, experiencing new things, hiking, meditating, socializing, aiming for goals, smiling, and giving gifts. Examples are given of how companies have implemented these steps, such as having a kudo wall, competence matrix, fitness hours, celebration grids, and work expos. Recommended reading materials on motivation are also listed. The document concludes with contact details for the presenters and information on Management 3.0.
The document discusses the evolution of organizational structures away from traditional hierarchies towards more agile, self-organizing models like Agile, Management 3.0, Holacracy and #NoManager approaches. It provides background on why hierarchies were established and critiques their limitations in today's environment. Emerging frameworks aim to empower teams, develop competence, and structure organizations for innovation through practices like distributed leadership, cross-functional career paths, and network-based relationships over rigid hierarchies.
Many people don't like their jobs, and many organizations fail to survive in changing environments.
Here's a story of what happened before, and what should (or could) happen now, to try and make things better.
This document discusses the benefits of leadership in the workplace. It was presented at a leadership seminar for an electrical engineering student organization. While leadership can provide advantages, it does not only have benefits. Leadership must be a daily habit and attitude. The document lists some crucial leadership qualities like vision, empathy, inspiration, managing change, and communication. It also discusses developing leadership skills over the course of a polytechnic student's studies, with courses focused on self-understanding, relationships, and management. The document ends with a question and answer section.
What changes are needed in management and leadership to move towards the new lean culture of creative and knowledge work?
My presentation from Agile Finland's Modern Agile Breakfast.
Integrating Change Management Into Technology and Outsourcing Implementations
The document discusses change management and Solleva Group's approach. It provides an overview of Solleva Group's services, which include managing complex business transitions. Their approach uses both science and art - the science provides structure, while the art provides adaptability to deal with human factors. Their Architecture of Change framework integrates change management into projects using both technical and adaptive capabilities.
CIPD HRBP Conference Evolution as a function the beyond case study of OD & D
This was the case study and presentation for the HRBP CIPD conference on the 27th March. This includes the case study of Beyond and our use of AgileHR and agile methodologies, along with the approach taken toward organisational design and development
The document discusses strategies for successful implementation of organizational strategy and business development plans. It outlines three essential elements for strategy realization: 1) motivational leadership, 2) translating strategy into action through a staged process, and 3) performance management. It also discusses threats in mature and declining markets, such as the need to maintain competitive advantage, market share, and amplify volume growth through innovative marketing strategies.
Ignore middle managers at your peril!!!. Why middle managers hold the key to ...
Lack of Executive buy-in is known to be one the leading causes of failed Agile transformations! But what about another level of management buy-in that can either make or break your agile transformation efforts… Middle management!
Based on my experience in large corporate organisations undergoing an agile transformation, I have encountered massive support and buy-in from senior leadership and executives. Yet, still some of these transformations have failed to see the significant improvement in results that there were expecting. Middle management are often overlooked in Agile transformation initiatives, yet they are the people most effected by the change… and therefore the most likely to resist.
The document summarizes a presentation given by Wayne Brockbank on the HR Competency Study conducted by Dave Ulrich and Wayne Brockbank at the University of Michigan Business School since 1988. The study identifies major competencies needed for HR professionals and tracks trends in the field. It is sponsored by the Ross School of Business and The RBL Group. The presentation outlines six competencies for HR professionals that were redefined in 2012: strategic positioner, capability builder, HR innovator and integrator, change champion, technology proponent, and credible activist. It provides details on each competency and data on their impact on perceptions of HR effectiveness and business success.
The document provides information on building organization development (OD) capabilities. It discusses the roles of OD professionals, which include being a trusted advisor, change facilitator, communication promoter, and business partner. Building OD capabilities requires identifying requirements, designing interventions to drive culture and performance, and providing leadership on change management. It also discusses tools that OD professionals use, such as action research, communication tools, and analyzing an organization's current and future states. The document emphasizes that extensive practice is needed to build OD skills and capabilities.
This document discusses factors for success and failure in organizational design. For success, it emphasizes having a clear performance focus tied to business results, a winning strategy that plays to strengths, a compelling need for change, specific change criteria, distinguishing between decision-driven and behavior-dependent change, appropriate structure and systems, skills and resources, engaged groups, integrated initiatives, and leaders willing to change. For failure, it cites poor planning, inadequate leadership support, lack of resources, prioritizing systems over people, and inadequate change leadership skills.
1. The document discusses common problems faced by lean managers, including lack of engagement from top leadership, difficulty sustaining process focus, and lack of systems for developing internal talent.
2. It recommends re-examining the values and goals behind lean initiatives to focus more on cultural changes, emphasizing engaging top leadership by assessing management systems rather than technical tools, and sustaining initiatives through developing proud workforces.
3. Engaging top leaders can be achieved through structured "executive gemba walks" focused on diagnostic questions about lean management standards to give leaders specific tasks and make the walks personally meaningful.
Major organizations are increasingly adopting agile methodologies across entire segments and at large scales. While agile teams are effective for small, collocated groups, scaling agile presents new challenges like large, distributed teams that are difficult to coordinate. Successful large-scale agile implementation requires understanding these scaling issues and adapting agile strategies, practices and leadership approaches to diverse situations. Leaders must lead agile teams in an agile way by removing constraints and prioritizing client outcomes, while gradually expanding agile adoption based on evaluating costs and benefits.
The document discusses the Deming Cycle, also known as the PDSA (Plan-Do-Study-Act) cycle, which is a four stage model for continuous improvement. It involves planning a change, implementing it, observing the results, and acting on what is learned. The stages are outlined in detail. Strategic thinking is then defined as focusing on unique opportunities to create value through creative dialogue. Key competencies of strategic thinking are discussed, along with the characteristics of effective strategies. Finally, strategic analysis is defined as the process of conducting research to formulate strategy, using various analytical methods.
This document discusses challenges with agile transformation and provides advice. It outlines four common issues that make transformation difficult: not understanding the problem being solved; applying one-size-fits-all solutions without understanding organizational context; underestimating the challenge of changing culture and mindsets; and expecting a clear end point to transformation. The document advises focusing on outcomes over outputs, using agile principles to guide the transformation, and continually adapting as contexts change. The overarching goal of reaching agility is to create an environment where teams can joyfully deliver customer value.
1. Change management is crucial to the success of any CRM project as it focuses on addressing the behaviors, attitudes, and culture within an organization.
2. An effective change management plan involves formalizing the process, defining the program, establishing management structure, communicating to stakeholders, and involving people to create champions of change.
3. Key components of change management include understanding the business, people, process, and technology dimensions of change and having a plan to address each area.
Pm role in transformation shebanov pm day - alex shebanov
The document discusses the roles of project management and change management in organizational transformation. It states that transformation programs often fail due to an imbalance between managing change (attitudes and behaviors) and project management (tasks and activities). Both change management and project management are needed to guide the transition from the current to the future state, implement new processes, and ensure benefits realization. Key factors for successful transformation include strong sponsorship, effective planning, communication, stakeholder engagement, and monitoring of risks, resources and benefits.
The importance of Innovation and Technology in Organizational Culture
Organizational culture can be defined as shared values and beliefs that guide employee behavior. Cultures that foster innovation through enabling policies and values have competitive advantages. Internal integration, where employees work together and develop a shared identity, allows organizations to progress towards innovation. When measuring results, financial incentives do not always increase innovation. Subcultures may contradict the larger culture but can spark needed changes through new approaches. Technology choices are strategic and affect long term performance. Organizations that learn new technologies and keep staff updated tend to be more efficient and productive.
Organizations are looking to Microsoft 365 to transform and optimize how they work. When organizations are only reactive with governance and adoption efforts, they will continue to fall behind and spend all their time firefighting, supporting, and struggling to manage and get the most out of their Microsoft 365 investments.
Proactive governance leads to greater stability, better resiliency, and much greater effectiveness. When paired with proactive adoption, you achieve far more with less. So why don’t organizations all embrace proactive governance and adoption? Why aren’t all organizations proactively tackling Microsoft Teams lifecycle management or how to best drive more significant teams' usage before and after meetings? Because it can be a daunting challenge, especially without help or a proven path forward.
Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace, as he shares the best ways to accelerate and shift Microsoft 365 governance from being reactive to being proactive. We will explore how proactive adoption aligns and compliments this proven approach and how it and the effectiveness driven by good governance help organizations maximize the value of their digital workplace and Microsoft 365 investments.
Learn how to apply Agile practices to change management and organizational development. This presentation was given at the Toronto Organizational Development Network meetup in March 2014.
Organize for Complexity, part I+II - Special Edition PaperNiels Pflaeging
The future of the Organization.
Special Edition of the BetaCodex Network´s white papers on Organizing for Complexity - two papers in one! Illustrations by Pia Steinmann
A Leadership Survival Guide to Transformation - Aldo Rall & Andy Cooper - Agi...AgileNZ Conference
Agile has become a source of disruption to organisations and leadership. Prevailing trends shows that organisations are de-layering and some are even decimating their hierarchies. This disruption driven by Agile and, more recently, DevOps and Agile Scaling, challenges tradition; there is a call for wider skill sets and controlled, sustainable transformations, pushing leadership and organisations into wider and often conflicting and ambiguous contexts.
About Aldo Rall & Andy Cooper:
Aldo has over 18 years’ experience in a range of industries including financial services, healthcare, IT, management consulting and education in Australia, New Zealand, South Africa and the UK. He's worked with a range of clients on Agile transformations as an Agile and Testing Coach. Aldo remains fascinated with continuous change in industry, which ensures there is always something new to learn, regardless of experience levels or qualifications. Over time, Aldo has honed his skills in the practical elements of developing working software but his greatest passion lies in the people dimension of the people-process-technology mix and how this translates into successful IT strategy, teams, projects and practitioners.
Andy Cooper is the Group Manager Global for Software Education. Andy is responsible for developing SoftEd’s training and consulting business outside of Australia and New Zealand and works with clients developing their agility around the world. Andy has a strong interest in Agility for Business as an Agile Marketer at CA Technologies and was a track lead on the Business Agility Track for the International Consortium for Agile (ICAgile). Andy has over 20 years' experience working for technology companies such as CA, Oracle and Informix in business and consulting roles and has managed and worked in teams spanning NZ, Australia, Asia and the US.
Team Topologies - how and why to design your teams - AllDayDevOps 2017Matthew Skelton
From the AllDayDevOps 2017 live stream https://www.youtube.com/watch?v=XqowSG2Jxqc
For effective, modern, cloud-connected software systems we need to organize our teams in certain ways. Taking account of Conway’s Law, we look to match the team structures to the required software architecture, enabling or restricting communication and collaboration for the best outcomes.
This talk will cover the basics of organization design, exploring a selection of key team topologies and how and when to use them in order to make the development and operation of your software systems as effective as possible. The talk is based on experience helping companies around the world with the design of their teams.
Takeaways:
- The implications of Conway’s Law for software teams
- Cognitive Load for teams
- Effective team topologies
- Team evolution
Understanding the Six Different Styles of LeadershipPepper Rutland
This is Pepper Rutland's presentation on the different styles of leadership, and the strengths and weaknesses of each. For more information, visit Pepper Rutland's blog on the subject: http://pepperrutland.net/how-to-find-your-leadership-style/
Organized, detail-oriented, logical, and systematic. Prefers structure and procedures.
Good at analyzing data and solving complex problems. Prefers written over verbal communication.
Enjoys developing and following through on long-term plans.
Motivators: Stability and security. Consistent and thorough work. Opportunities for precision,
accuracy and planning. Opportunities to use logic to solve problems.
Stressors: Disorganization and change. Ambiguity and lack of structure. Emotionalism in decision
making. Inconsistent or imprecise standards. Pressure to work with people and lead activities.
Communication Style: Factual, analytical. Prefers communication to be clear, logical and well
This document summarizes a presentation about stakeholder management. It defines stakeholder management as identifying people impacted by a project, analyzing their expectations, and developing engagement strategies. It discusses both the benefits and challenges of effective versus poor stakeholder management. Examples of challenges include stakeholders withholding information or not providing notifications of changes. The presentation emphasizes that stakeholder management is important and can impact product success or failure in the market. It provides tips for effective stakeholder management, such as mapping stakeholders and setting clear expectations.
This document discusses agile leadership and introduces agile principles and scrum methodology. The key points are:
1. Agile focuses on purpose-driven leadership, social business, and delivering value through small, self-organizing teams.
2. Scrum uses sprints, daily stand-ups, product backlogs and retrospectives to frequently deliver working software. Core roles are the product owner, scrum master and development team.
3. Successful agile adoption requires collaborative leadership that empowers teams, provides transparency, and focuses on relationships, communication, and continuous improvement over documentation and plans.
New leadership in the digital age: Chief Digital Officer, Community Managers and Change Agents and Activists. Based on data from recent digital workplace survey by Jane McConnell.
Why stop at your IT department? Or an Agile approach to Change Management
Business agility is more than the organization’s IT shop adopting an agile delivery method. Business agility depends on three core capabilities: rapid delivery, strategic sensing, and customer rapport. As such it builds resilience to change as a strategic imperative and eventually it allows businesses to build a strategic advantage in driving change.
Investments in “agile” from an IT perspective will not increase business agility. So what does a company need in order to successfully drive change rather than react to it?
We’ll talk about how creating a resilient organization starts with rapid delivery and why many major organizations are turning their attention to less costly on-demand releases. We’ll look at how customer rapport is the new driver of operational efficiency, where not building something is invariably cheaper than optimizing the operational cost of building anything at all.
In today's environment, few core competencies are as important as how change is managed. What is your organisation’s level of maturity in change management? In 2004, Prosci first released the Change Management Maturity Model, describing five different levels of organisational change management maturity. That model has been extended to a full-blown Maturity Model Audit that allows you to determine your organisation’s overall maturity and your maturity in five key capability areas: Leadership, Application, Competencies, Standardization and Socialization. This webinar introduces the framework and tool to evaluate where you are today and how to advance the capability in your organisation.
This document summarizes a presentation on improving employee happiness and productivity using Management 3.0 principles. It introduces Management 3.0 and outlines the 12 steps to happiness backed by science, including thanking others, helping others, eating well, exercising, resting, experiencing new things, hiking, meditating, socializing, aiming for goals, smiling, and giving gifts. Examples are given of how companies have implemented these steps, such as having a kudo wall, competence matrix, fitness hours, celebration grids, and work expos. Recommended reading materials on motivation are also listed. The document concludes with contact details for the presenters and information on Management 3.0.
The document discusses the evolution of organizational structures away from traditional hierarchies towards more agile, self-organizing models like Agile, Management 3.0, Holacracy and #NoManager approaches. It provides background on why hierarchies were established and critiques their limitations in today's environment. Emerging frameworks aim to empower teams, develop competence, and structure organizations for innovation through practices like distributed leadership, cross-functional career paths, and network-based relationships over rigid hierarchies.
Many people don't like their jobs, and many organizations fail to survive in changing environments.
Here's a story of what happened before, and what should (or could) happen now, to try and make things better.
This document discusses the benefits of leadership in the workplace. It was presented at a leadership seminar for an electrical engineering student organization. While leadership can provide advantages, it does not only have benefits. Leadership must be a daily habit and attitude. The document lists some crucial leadership qualities like vision, empathy, inspiration, managing change, and communication. It also discusses developing leadership skills over the course of a polytechnic student's studies, with courses focused on self-understanding, relationships, and management. The document ends with a question and answer section.
What changes are needed in management and leadership to move towards the new lean culture of creative and knowledge work?
My presentation from Agile Finland's Modern Agile Breakfast.
Integrating Change Management Into Technology and Outsourcing Implementationsevanslyke
The document discusses change management and Solleva Group's approach. It provides an overview of Solleva Group's services, which include managing complex business transitions. Their approach uses both science and art - the science provides structure, while the art provides adaptability to deal with human factors. Their Architecture of Change framework integrates change management into projects using both technical and adaptive capabilities.
CIPD HRBP Conference Evolution as a function the beyond case study of OD & D Kate Rand
This was the case study and presentation for the HRBP CIPD conference on the 27th March. This includes the case study of Beyond and our use of AgileHR and agile methodologies, along with the approach taken toward organisational design and development
The document discusses strategies for successful implementation of organizational strategy and business development plans. It outlines three essential elements for strategy realization: 1) motivational leadership, 2) translating strategy into action through a staged process, and 3) performance management. It also discusses threats in mature and declining markets, such as the need to maintain competitive advantage, market share, and amplify volume growth through innovative marketing strategies.
Ignore middle managers at your peril!!!. Why middle managers hold the key to ...IQ Business - agility@IQ
Lack of Executive buy-in is known to be one the leading causes of failed Agile transformations! But what about another level of management buy-in that can either make or break your agile transformation efforts… Middle management!
Based on my experience in large corporate organisations undergoing an agile transformation, I have encountered massive support and buy-in from senior leadership and executives. Yet, still some of these transformations have failed to see the significant improvement in results that there were expecting. Middle management are often overlooked in Agile transformation initiatives, yet they are the people most effected by the change… and therefore the most likely to resist.
The document summarizes a presentation given by Wayne Brockbank on the HR Competency Study conducted by Dave Ulrich and Wayne Brockbank at the University of Michigan Business School since 1988. The study identifies major competencies needed for HR professionals and tracks trends in the field. It is sponsored by the Ross School of Business and The RBL Group. The presentation outlines six competencies for HR professionals that were redefined in 2012: strategic positioner, capability builder, HR innovator and integrator, change champion, technology proponent, and credible activist. It provides details on each competency and data on their impact on perceptions of HR effectiveness and business success.
The document provides information on building organization development (OD) capabilities. It discusses the roles of OD professionals, which include being a trusted advisor, change facilitator, communication promoter, and business partner. Building OD capabilities requires identifying requirements, designing interventions to drive culture and performance, and providing leadership on change management. It also discusses tools that OD professionals use, such as action research, communication tools, and analyzing an organization's current and future states. The document emphasizes that extensive practice is needed to build OD skills and capabilities.
Success and failure in organizational designRajamani5373
This document discusses factors for success and failure in organizational design. For success, it emphasizes having a clear performance focus tied to business results, a winning strategy that plays to strengths, a compelling need for change, specific change criteria, distinguishing between decision-driven and behavior-dependent change, appropriate structure and systems, skills and resources, engaged groups, integrated initiatives, and leaders willing to change. For failure, it cites poor planning, inadequate leadership support, lack of resources, prioritizing systems over people, and inadequate change leadership skills.
1. The document discusses common problems faced by lean managers, including lack of engagement from top leadership, difficulty sustaining process focus, and lack of systems for developing internal talent.
2. It recommends re-examining the values and goals behind lean initiatives to focus more on cultural changes, emphasizing engaging top leadership by assessing management systems rather than technical tools, and sustaining initiatives through developing proud workforces.
3. Engaging top leaders can be achieved through structured "executive gemba walks" focused on diagnostic questions about lean management standards to give leaders specific tasks and make the walks personally meaningful.
Major organizations are increasingly adopting agile methodologies across entire segments and at large scales. While agile teams are effective for small, collocated groups, scaling agile presents new challenges like large, distributed teams that are difficult to coordinate. Successful large-scale agile implementation requires understanding these scaling issues and adapting agile strategies, practices and leadership approaches to diverse situations. Leaders must lead agile teams in an agile way by removing constraints and prioritizing client outcomes, while gradually expanding agile adoption based on evaluating costs and benefits.
The document discusses the Deming Cycle, also known as the PDSA (Plan-Do-Study-Act) cycle, which is a four stage model for continuous improvement. It involves planning a change, implementing it, observing the results, and acting on what is learned. The stages are outlined in detail. Strategic thinking is then defined as focusing on unique opportunities to create value through creative dialogue. Key competencies of strategic thinking are discussed, along with the characteristics of effective strategies. Finally, strategic analysis is defined as the process of conducting research to formulate strategy, using various analytical methods.
This document discusses challenges with agile transformation and provides advice. It outlines four common issues that make transformation difficult: not understanding the problem being solved; applying one-size-fits-all solutions without understanding organizational context; underestimating the challenge of changing culture and mindsets; and expecting a clear end point to transformation. The document advises focusing on outcomes over outputs, using agile principles to guide the transformation, and continually adapting as contexts change. The overarching goal of reaching agility is to create an environment where teams can joyfully deliver customer value.
1. Change management is crucial to the success of any CRM project as it focuses on addressing the behaviors, attitudes, and culture within an organization.
2. An effective change management plan involves formalizing the process, defining the program, establishing management structure, communicating to stakeholders, and involving people to create champions of change.
3. Key components of change management include understanding the business, people, process, and technology dimensions of change and having a plan to address each area.
Pm role in transformation shebanov pm day - alex shebanovLviv Startup Club
The document discusses the roles of project management and change management in organizational transformation. It states that transformation programs often fail due to an imbalance between managing change (attitudes and behaviors) and project management (tasks and activities). Both change management and project management are needed to guide the transition from the current to the future state, implement new processes, and ensure benefits realization. Key factors for successful transformation include strong sponsorship, effective planning, communication, stakeholder engagement, and monitoring of risks, resources and benefits.
The importance of Innovation and Technology in Organizational CultureAdedamolaAina
Organizational culture can be defined as shared values and beliefs that guide employee behavior. Cultures that foster innovation through enabling policies and values have competitive advantages. Internal integration, where employees work together and develop a shared identity, allows organizations to progress towards innovation. When measuring results, financial incentives do not always increase innovation. Subcultures may contradict the larger culture but can spark needed changes through new approaches. Technology choices are strategic and affect long term performance. Organizations that learn new technologies and keep staff updated tend to be more efficient and productive.
Organizations are looking to Microsoft 365 to transform and optimize how they work. When organizations are only reactive with governance and adoption efforts, they will continue to fall behind and spend all their time firefighting, supporting, and struggling to manage and get the most out of their Microsoft 365 investments.
Proactive governance leads to greater stability, better resiliency, and much greater effectiveness. When paired with proactive adoption, you achieve far more with less. So why don’t organizations all embrace proactive governance and adoption? Why aren’t all organizations proactively tackling Microsoft Teams lifecycle management or how to best drive more significant teams' usage before and after meetings? Because it can be a daunting challenge, especially without help or a proven path forward.
Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace, as he shares the best ways to accelerate and shift Microsoft 365 governance from being reactive to being proactive. We will explore how proactive adoption aligns and compliments this proven approach and how it and the effectiveness driven by good governance help organizations maximize the value of their digital workplace and Microsoft 365 investments.
Organizational Change Management for IT ProjectsDavid Solis
Final project of the Certificate in Innovation and Design Thinking.
Management organizational change framework to ensure the complete success of IT projects
You Have All the Right Pieces, but Do You Have the Right Glue?James Fitzgerald
While most modern manufacturing companies have invested in performance management tools, they often fail to drive improvement in anticipated ways. Without a performance management methodology that glues the pieces together and creates a culture that truly drives business decision-making based on metrics, companies can’t realize the value of key performance indicators. Myrtle Consulting’s Management Operating Systems Deployment Methodology leads to better decisions and increased profitability be serving as the glue for performance management tools.
This document is a piece of work dated 2009 outlining an analysis of the strategic activity within a major international organisation, more specifically Google. It includes an analysis of the advantages and disadvantages associated with using chaos integration perspectives.
CAPACITY BUILDING:HOW TO GROW YOUR INFLUENCE, INCOME & IMPACTTochi22
Don't wish for less problems but for more capacity.
In this slideshare, you will discover the importance of capacity and different critical areas you must build to achieve your dream life.
To get the recording of this seminar, join our community on Clubhouse @ High Impact Makers
Understanding Bias: Its Impact on the Workplace and Individualssanjay singh
In the presentation, I delve into what bias is, the different types of biases that commonly occur, and the profound negative impacts they have on both workplace dynamics and individual well-being. Understanding these aspects is the first step towards creating a more equitable and supportive work culture.
Unlocking The Human Element in IT And Service ManagementDario Diament
The book "Unlocking the Human Element in IT" provides a comprehensive guide to understanding and leveraging the human aspects of information technology. Drawing on extensive research and real-world case studies, the book delves into the critical role that people, culture, and organizational dynamics play in the success or failure of IT initiatives.
The Importance of the Human Element in IT
The book begins by highlighting the often-overlooked human dimension of IT, emphasizing that technology alone is not enough to drive meaningful change and innovation. It argues that the true power of IT lies in its ability to empower and engage people, fostering a collaborative and adaptive organizational culture.
Key Themes and Insights
People-Centric Approach: The book underscores the need to shift from a technology-centric mindset to a people-centric approach in IT management. It explores strategies for aligning IT goals with the needs and aspirations of employees, customers, and stakeholders.
Organizational Culture: The authors examine the profound impact of organizational culture on IT initiatives, addressing topics such as change management, leadership, and team dynamics. They provide practical frameworks for cultivating a culture that embraces innovation, collaboration, and continuous learning.
Soft Skills and Talent Management: The book delves into the importance of developing soft skills, such as communication, empathy, and problem-solving, among IT professionals. It also explores effective talent management strategies to attract, retain, and develop high-performing IT teams.
Agile and Adaptive IT: The book highlights the rise of agile and adaptive IT methodologies, emphasizing the need for IT organizations to be nimble, responsive, and customer-centric. It offers guidance on implementing agile practices and fostering a mindset of continuous improvement.
Bridging the IT-Business Divide: The authors address the longstanding challenge of aligning IT with business objectives, providing strategies for enhancing collaboration, communication, and mutual understanding between IT and other organizational functions.
Practical Applications and Case Studies
Throughout the book, the authors present real-world case studies that illustrate the impact of the human element in IT. These case studies cover a range of industries and organizational contexts, offering valuable insights and lessons learned for readers to apply in their own environments.
Conclusion
"Unlocking the Human Element in IT" is a must-read for IT leaders, managers, and professionals who recognize the importance of people, culture, and organizational dynamics in driving successful IT initiatives. By embracing the human element, organizations can unlock the full potential of their technology investments and achieve sustainable, transformative change.
People mentioned:
- Matt Beran
- Deborah Monroe
- NJ Robinson
- Megan Engels
- Gregg Gregory
- Rocky McGuire
Learn more at invgate.com
2. Jurgen Appelo and Happy Melly
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o.com
2010 2013 2016
All images have an hyperlink associated
3. The Agile Landscape, and beyond
Many others omitted, either by forgetfulness or by choice
Mike Cohn. Succeeding with Agile:
Software Development using Scrum, 2010
Scrum
David Anderson. Kanban: Successful Evolutionary
Change in Your Software Business, 2010
Kanban
Eric Ries, The Lean Startup: How Today's Entrepreneurs Use Continuous
Innovation…, 2011
learn
ideas
build
product
measure
data
Lean Startup
Viability
Desirability Feasibility
Design Thinking
4. Reasons for Adopting & Scaling Agile
AGILE SUCCESS
AND METRICS
Challenges Experienced Adopting & Scaling Agile
While the vast majority of respondents and their organizations have realized success from
adopting agile practices, they recognize that there are challenges to scaling agile. The top
two challenges cited were organizational culture at odds with agile values (63%), and lack of
skills or experience with agile methods (47%).
Company philosophy or culture at odds with core agile values
Lack of experience with agile methods
Lack of management support
General organization resistance to change
Lack of business/customer/product owner
Insufficient training
Pervasiveness of traditional development
Inconsistent agile practices and process
Fragmented tooling, data, and measurements
Ineffective collaboration
Regulatory compliance and governance
Don’t know
63%
47%
45%
43%
41%
34%
34%
31%
20%
19%
15%
2%
*Respondents were able to make multiple selections.
98%
of respondents said that their
organization has realized
success from agile projects.
Success of
Agile Projects
COMPANY EXPERIENCE AND ADOPTION
Reasons for
Adopting Agile
Improving project visibility (4
up three places to become th
popular reason stated for ad
this year and accelerating pr
increased from 62% last year
year.
*Respondents were able to make
selections.
69%
61%
53%
43%
43%
37%
30%
21%
20%
18%
18%
Accelerate product delivery
Enhance ability to manage changing priorities
Increase productivity
Improve project visibility
Enhance software quality
Improve business/IT alignment
Reduce project risk
Improve team morale
Enhance delivery predictability
Improve engineering discipline
Better manage distributed teams
Reduce project cost
Increase software maintainability
42%
31%
5. Benefits Experienced Adopting & Scaling Agile
Benefits of Adopting Agile
Ability to manage changing priorities
Project visibility
Increased team productivity
Delivery speed/time to market
Team morale
Business/IT alignment
Software quality
Project predictability
Project risk reduction
Engineering discipline
Software maintainability
Managing distributed teams
Project cost reduction
88%
83%
83%
81%
81%
76%
75%
75%
74%
68%
64%
61%
56%
AGILE SUCCESS
AND METRICS
Challenges Experienced Adopting & Scaling Agile
While the vast majority of respondents and their organizations have realized success from
adopting agile practices, they recognize that there are challenges to scaling agile. The top
two challenges cited were organizational culture at odds with agile values (63%), and lack of
skills or experience with agile methods (47%).
Company philosophy or culture at odds with core agile values
Lack of experience with agile methods
Lack of management support
General organization resistance to change
Lack of business/customer/product owner
Insufficient training
Pervasiveness of traditional development
Inconsistent agile practices and process
Fragmented tooling, data, and measurements
Ineffective collaboration
Regulatory compliance and governance
Don’t know
63%
47%
45%
43%
41%
34%
34%
31%
20%
19%
15%
2%
*Respondents were able to make multiple selections.
98%
of respondents said that their
organization has realized
success from agile projects.
Success of
Agile Projects
6. Challenges Experienced Adopting & Scaling Agile
Challenges Experienced Adopting & Scaling Agile
While the vast majority of respondents and their organizations have realized success from
adopting agile practices, they recognize that there are challenges to scaling agile. The top
two challenges cited were organizational culture at odds with agile values (63%), and lack of
skills or experience with agile methods (47%).
Company philosophy or culture at odds with core agile values
Lack of experience with agile methods
Lack of management support
General organization resistance to change
Lack of business/customer/product owner
Insufficient training
Pervasiveness of traditional development
Inconsistent agile practices and process
Fragmented tooling, data, and measurements
Ineffective collaboration
Regulatory compliance and governance
Don’t know
63%
47%
45%
43%
41%
34%
34%
31%
20%
19%
15%
2%
*Respondents were able to make multiple selections.
success from agile projects.
AGILE SUCCESS
AND METRICS
Challenges Experienced Adopting & Scaling Agile
While the vast majority of respondents and their organizations have realized success from
adopting agile practices, they recognize that there are challenges to scaling agile. The top
two challenges cited were organizational culture at odds with agile values (63%), and lack of
skills or experience with agile methods (47%).
Company philosophy or culture at odds with core agile values
Lack of experience with agile methods
Lack of management support
General organization resistance to change
Lack of business/customer/product owner
Insufficient training
Pervasiveness of traditional development
Inconsistent agile practices and process
Fragmented tooling, data, and measurements
Ineffective collaboration
Regulatory compliance and governance
Don’t know
63%
47%
45%
43%
41%
34%
34%
31%
20%
19%
15%
2%
*Respondents were able to make multiple selections.
98%
of respondents said that their
organization has realized
success from agile projects.
Success of
Agile Projects
There are
still challenges to
scaling agile. The top four
challenges cited were organisational
culture at odds with agile values (63%), lack of
skills or experience with agile methods (47%). lack of
management support (45%) and general organisation
resistance to change (41%)
7. Leadership & Management
Management is
about human beings. Its
task is to make people capable
of joint performance, to make
their strengths effective and their
weaknesses irrelevant. (…) This is
what organisations is all about,
and it is the reason that
management is the critical,
determining factor.
Peter F. Drucker
9. Complex Adaptive System (CAS)
An organization is a complex adaptive
system (CAS), because it consists of parts
(people) that form a system (organization),
which shows complex behavior while it keeps
adapting to a
changing environment
11. Management 1.0
It was engineers who developed scientific management, the command-and-control
style of leadership that was quite successful in the 20th century.
In this style of management, a common practice is that they are managed
like machines. Leaders assume that improvement of the whole requires
monitoring, repairing, and replacing the parts.
Engineers developed most management frameworks
with upfront design, top-down planning and
command-and-control structures and processes.
Frameworks work well with predictable,
repeatable tasks (by machines).
They don’t work with creativity, innovation and
problem-solving (by humans).
12. Management 2.0
In a Management 2.0 organization, everyone recognizes that “people are the
most valuable assets” and that managers have to become “servant leaders”.
But, at the same time, managers prefer to stick to the hierarchy.
How to deal with middle/senior managers and colleagues in staff
functions is in all likelihood the most challenging issue you will face in a
transformation.
13. Management 3.0
Some people think of an organization as a community or a city. You can do
what you want, as long as you allow the community to benefit from your work.
We call that Management 3.0.
Management of the work is a crucial activity, but this could be done with or without
dedicated managers. In fact, a business can do a lot of management with almost no
managers!
Most creative workers don’t realize that they are also responsible for
management stuff. Management is too important to leave to the managers.
14. Management 3.0 is a Mindset
It is a mindset,
combined with an
ever-changing
collection of games,
tools, and practices to
help any worker to
manage the
organization. It is a way
of looking at work
systems.
Management 3.0 is not yet another
framework.
16. A model with Six Views
Energize People
Empower
Teams
Align
Constraints
Develop
Competence
Grow Structure
Improve
Everything
17. Energize People
People are
the most
important parts of an
organization and
managers must do
all they can to
keep people
active, creative,
and motivated
18. Engagement and Motivation
Business leaders and human resource managers consider the
“lack of employee engagement” one of their top priorities.
But why do many workers not feel engaged?
Technically, we cannot make people feel motivated or engaged.
But we can certainly set up the right conditions that maximize the
probability that it will happen (even though success is never
certain).
19. Intrinsic and Extrinsic Motivation
Is employee engagement about intrinsic or
extrinsic motivation?
Does an author write books because she loves the
writing process? Or because she loves the support
and encouragement from readers? Maybe a bit of
both?
20. CHAMPFROGS
It consists of ten motivators that are either
intrinsic, extrinsic, or a bit of both.
The CHAMPFROGS model deals specifically with motivation
in the context of work-life.
๏ Two-Factor Theory, Frederick Herzberg
๏ The Hierarchy of Needs, Abraham Maslow
๏ Theory of Self-Determination, Edward L. Deci and
Richard M. Ryan
๏ 16 Basic Desires Theory, Steven Reiss
21. Motivators
Curiosity Honor Acceptance Mastery Power
The workers have
plenty of things to
investigate and to
think about
Workers feel proud that
their values are
reflected in how they
work
Colleagues approve of
what people do and
who they are
The work challenges
people’s competence
but it is within their
abili=es
There’s enough room
for workers to influence
what happens around
them
Freedom Relatedness Order Goal Status
People are
independent of
others with their
work and
responsibilities
People have good
social contacts with
the others in their
work
Workers have
enough rules and
policies for a stable
environment
The people’s
purpose in life is
reflected in the
work that they do
People have a
good position and
are recognized by
their colleagues
22. Kudo Walls and Kudo Boxes
Get people to offer each
other tokens of appreciation,
either by posting them in a box
or putting them on a wall
23. Kudos
THANK YOU! VERY HAPPY!
MANY THANKS! WELL DONE!
THANK YOU! VERY HAPPY!
MANY THANKS! WELL DONE!
THANK YOU! VERY HAPPY!
MANY THANKS! WELL DONE!
THANK YOU! VERY HAPPY!
MANY THANKS! WELL DONE!
GREAT JOB!
TOTALLY AWESOME! CONGRATULATIONS!
PROUD!
GREAT JOB!
TOTALLY AWESOME! CONGRATULATIONS
PROUD!
GREAT JOB!
TOTALLY AWESOME! CONGRATULATIONS!
PROUD!
GREAT JOB!
TOTALLY AWESOME! CONGRATULATIONS!
PROUD!
24. Empower Teams
Teams can self-organize,
and this requires
empowerment,
authorization, and trust
from management
25. Empowerment
Empowerment defined
empower /əmˈpou(ə)r/
1. (authority)
to give official authority or legal power to (by legal
or official means) / to invest with power
2. (ability)
to promote the self-actualization or influence of /
to supply with an ability
26. Delegate at the proper level
designed by Vectorpouch -
Delegation levels are applied to key decision areas.
The “right” level of delegation is a balancing act. It depends
on a team’s maturity level and the impact of its decisions.
Delegation is context-dependent.
27. Seven Levels of Delegation
The 7 Levels of Delegation is a
symmetrical model.
It works in both directions.
29. Align Constraints
Self-organization
can lead to
anything, and it’s
therefore
necessary to
protect people
and shared
resources and to
give people a
clear purpose and
defined goals.
30. People over Process
The “people over process” paradigm is great, until you find
out that your team consists of two trolls, a parrot, and a
hairdresser, and a relatively bright project manager, who
happens to be deaf, blind, and mute
33. Values, Behaviour and Culture
The culture of any
organization is shaped by
the worst behavior the
leader is willing to tolerate.
- Gruenter and Whitaker, School Culture Rewired
Maybe better…
The culture of any
organization is shaped
by the best behavior the
leader is willing to
amplify.
Create boundaries!
Discourage the bad behaviors
Encourage the good ones
35. Develop Competence
Teams cannot
achieve their
goals if team
members aren’t
capable enough,
and managers
must therefore
contribute to the
development of
competence
36. Competence
The ability to do something well.
http://www.merriam-webster.com/dictionary/competence
The ability to do something successfully or efficiently.
http://www.oxforddictionaries.com/definition/english/competence
Acluster of related abilities, commitments, knowledge,
and skills that enable a person (or an organization) to
act effectively in a job or situation.
http://www.businessdictionary.com/definition/competence.html#ixzz4DSPEy6hA
40. Lead by example
Encourage and enable self-study
Training and certification
Coaching
Learning from failure/
experiments
How do we develop (new) competences?
41. Grow Structure
Many teams
operate within
the context of a
complex
organization, and
thus it is
important to
consider
structures that
enhance
communication.
43. Organizations as cities
An organization should operate like a city. Some parts emerge
bottom-up while others are designed top-down.
The art of management is finding the right balance between
these two approaches.