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Tathagat Varma, Sr. Director, Yahoo! India
Yahoo! is focused on making the world's daily
habits more inspiring and entertaining. By
creating highly personalized experiences for our
users, we keep people connected to what matters
most to them, across devices and around the
world. In turn, we create value for advertisers by
connecting them with the audiences that build
their businesses.
Our Context

   •  Consumer Internet
   •  Critical success factors
     –  Innovation
     –  Speed
     –  UX
   •  Agility is more about
      results than beliefs,
      labels or rituals
Yahoo!’s Agile Journey…
•  Jeff Sutherland presented a talk @ Yahoo! and to
   the leadership team in an offsite in Nov 2004.

•  Started embracing Agile in 2004 with grassroot
   effort (bottoms up)

•  Over these 8 years multiple effort along with
   various approaches are experimented within
   Yahoo!

•  Few teams developed and excelled in agile
   methodologies and now helping out other teams
   scale agile in the organization.

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Learn the mindset you need to support an Agile change across organisational structure, processes, culture and teams. Leaders and managers are critical enablers in helping their organisation be successful, yet their role in an Agile environment can be quite different from what they are used to. In this workshop, you’ll learn about the Agile mindset and what it means as a leader to create the right conditions for Agile to thrive. We’ll focus on the pragmatic aspects of Agile leadership, the role of leadership in Agile transformation, and how to support cultural changes, as well as the structures and operating models to align teams, programs and portfolios and help them work in harmony. During this workshop you’ll learn: About the Agile mindset and why it’s important for leaders How mindset, culture, and values influence your ability to be Agile How to create a high-performance culture Practical skills for helping you set up and support Agile teams, programs and portfolios Pragmatic techniques for scaling an Agile mindset Unlocking the metrics for measuring your organisational agility. This workshop is suitable for: Managers embarking on an Agile transformation Line managers, Product Owners and Business Owners who want to get the most out of their Agile journey Portfolio, Program and Product Managers who want to get the most out of Agile ways of working.

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cspo scrum.orgpmipmi-acp
Agile and Scrum Adoption Program
             (“ASAP”)


 Facilitate      Focus      Framework

•  center-    •  “be        •  label-
   wide          agile”        agnostic,
   agile         rather        but result-
   adoption      than “do      oriented
                 agile”
What is the most important part in
      these two machines?




     “The Brakes!!!”
  They let you go faster…
The “ASAP” journey


                              Self-
                              Sustaining
               Scaling
               Up             •  2012-2014
Establish
Credibility    •  2011-2013

•  2010-2012
Establish credibility

•  Don’t ‘sell’ agile. Solve specific problem(s).

•  Don’t boil the ocean. Create beachheads.

•  Don’t make wild promises. Show real results.

•  ROI ≠ $$$ Saved. ROI = $$$ Earned.

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Services-Oriented Architecture (SOA) provides principles for designing software applications as suites of independently deployable services with a bare minimum of centralized management of these services. Benefits of SOA include the ability to learn/combine/grow/deliver these services to please customers, anticipating failures and handling change. If your organization struggles to deliver fast across multiple teams, fails to anticipate failure or handle rapid change, the 14 principles behind Services Oriented Architecture (SOA) applied to organizations offer a solution. We call this Service Oriented Teams (SOT). In this session we will learn the benefits of modeling your organization in Services Oriented Teams (SOT). This includes improved information flow, ability to expose internal functionality, organizational flexibility, service re-use, lower development and management costs, configuration flexibility. We will do this by applying SOA principles and methods to Agile teams in an all-hands-on-deck workshop, using LEGO®’s as team modeling tools, and SOA methods as teams’ interfaces. Learning Outcomes: In this hands-on workshop, you’ll learn: - an introduction to Services Oriented Architecture and how applying this to organizational design helps to promote high performing, learning and highly effective teams - how SOTs operate as self-orchestrated ecosystems of teams that are, in fact, Complex Adaptive Systems (CAS) the benefits of modeling organizational structure to influence the architectural direction of your product (Conway’s law) - why SOA principles are as relevant for teams as they are for software architecture - how to design organizations to maximize flow of product - with fewer handoffs and better communication - why change management is no longer needed with teams’ ability to adapt “baked in” to the organization - how to define smart team interfaces to accelerate independent delivery - how SOT teams can configure/reconfigure so that other teams are not impacted - how to build teams to promote knowledge, knowledge reuse, and growth - how to focus on the bare minimum of centralized management of SOT. - how investing, nurturing, developing high performing teams is mandatory - when standard patterns for org design should be broken to remove bottlenecks - the benefit of avoiding Conway law silos by organizing teams in service oriented teams responsible for development and delivery

organizational designsoamicroservices
Scaling Up

Community
Internal community of    Org Structure
practitioners and
enthusiasts              Roles and   Training
Expert talk series –     responsibilities
bridge the gap between   Goal-setting       Intact team training     Process
theory and practice
                         Performance        Role-specific training
External community       management                                  Product Development
connect                                     Specialized Coaching
                                                                     Process
                         Compensation and   Executive Briefings
Unconferencing           rewards                                     Common Metrics
Lean Coffee                                                          Strategy
                         Professional
                         Development                                 Tools
Metrics Strategy

                   “Effectiveness”

              “Efficiency”

    “Adoption”

“Readiness”
Decoding the ‘Stages’
   Effectiveness: team has a highly effective closed-loop process with
      ability to make quick course-corrections and must now align its
    performance more clearly to it goals by constantly reviewing its current
performance against the planned performance of the product against customer's
  external definition of performance. This stage is the basic foundation for
                          continuous improvement!

Efficiency: team starts measuring quantitative data to plan its goals, track
 its progress, improve its process efficiency and eventually to plan its future
                                performance

    Adoption: team (includes PO and SM) starts the basic closed-loop
management, i.e. a PDCA cycle in which the entire team participates and there
are as many frequent checkpoints in the team and the development process
 as required to identify problems and take corrective actions as early as
                                 possible

 Readiness: team is interested to adopt some form of agile development and
shows its commitment by taking the first few steps towards it, which means the
                   basic building blocks are in place
From ‘efficiency’ to ‘effectiveness’

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ASAP Dashboard
Self-Sustaining
•  Starting-up is easy, sustaining is tough,
   continuous improvement is toughest!
•  Strength of process and transformation
   is only tested operating in ‘real world’
•  Practices that bring results are likely to
   sustain over any ‘prescription’
•  Achieving ‘effective’ state is key to
   become self-sustaining
What are we learning?

•  Credibility is extremely important
•  Scaling up ≠ 100% Adoption
•  Results talk louder than intent!
It’s not about the method!
A photographer went to a
socialite party in New York.
As he entered the front door,
the host said ‘I love your
pictures – they’re wonderful;
you must have a fantastic
camera.’
He said nothing until dinner
was finished, then: ‘That was
a wonderful dinner; you must
have a terrific stove.’
                 – Sam Haskins
                                 h"p://www.haskins.com/ImageShop/Image_Shop_60s/60s_Books_A.Image_01.html	
  

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agile
Modern Agile Management and Leadership
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What changes are needed in management and leadership to move towards the new lean culture of creative and knowledge work? My presentation from Agile Finland's Modern Agile Breakfast.

modern agileagileagile management
References
•  The ASAP Journey – Tathagat Varma,
   Scrum Bangalore Meetup, 2012
•  Managing Large-Scale Agile
   Transformation – Tathagat Varma, APMG
   Showcase, 2012
Thanks!




Tathagat@yahoo-inc.com

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Managing Large-Scale Agile Transformations - Experiences At Yahoo!

  • 1. Tathagat Varma, Sr. Director, Yahoo! India
  • 2. Yahoo! is focused on making the world's daily habits more inspiring and entertaining. By creating highly personalized experiences for our users, we keep people connected to what matters most to them, across devices and around the world. In turn, we create value for advertisers by connecting them with the audiences that build their businesses.
  • 3. Our Context •  Consumer Internet •  Critical success factors –  Innovation –  Speed –  UX •  Agility is more about results than beliefs, labels or rituals
  • 4. Yahoo!’s Agile Journey… •  Jeff Sutherland presented a talk @ Yahoo! and to the leadership team in an offsite in Nov 2004. •  Started embracing Agile in 2004 with grassroot effort (bottoms up) •  Over these 8 years multiple effort along with various approaches are experimented within Yahoo! •  Few teams developed and excelled in agile methodologies and now helping out other teams scale agile in the organization.
  • 5. Agile and Scrum Adoption Program (“ASAP”) Facilitate Focus Framework •  center- •  “be •  label- wide agile” agnostic, agile rather but result- adoption than “do oriented agile”
  • 6. What is the most important part in these two machines? “The Brakes!!!” They let you go faster…
  • 7. The “ASAP” journey Self- Sustaining Scaling Up •  2012-2014 Establish Credibility •  2011-2013 •  2010-2012
  • 8. Establish credibility •  Don’t ‘sell’ agile. Solve specific problem(s). •  Don’t boil the ocean. Create beachheads. •  Don’t make wild promises. Show real results. •  ROI ≠ $$$ Saved. ROI = $$$ Earned.
  • 9. Scaling Up Community Internal community of Org Structure practitioners and enthusiasts Roles and Training Expert talk series – responsibilities bridge the gap between Goal-setting Intact team training Process theory and practice Performance Role-specific training External community management Product Development connect Specialized Coaching Process Compensation and Executive Briefings Unconferencing rewards Common Metrics Lean Coffee Strategy Professional Development Tools
  • 10. Metrics Strategy “Effectiveness” “Efficiency” “Adoption” “Readiness”
  • 11. Decoding the ‘Stages’ Effectiveness: team has a highly effective closed-loop process with ability to make quick course-corrections and must now align its performance more clearly to it goals by constantly reviewing its current performance against the planned performance of the product against customer's external definition of performance. This stage is the basic foundation for continuous improvement! Efficiency: team starts measuring quantitative data to plan its goals, track its progress, improve its process efficiency and eventually to plan its future performance Adoption: team (includes PO and SM) starts the basic closed-loop management, i.e. a PDCA cycle in which the entire team participates and there are as many frequent checkpoints in the team and the development process as required to identify problems and take corrective actions as early as possible Readiness: team is interested to adopt some form of agile development and shows its commitment by taking the first few steps towards it, which means the basic building blocks are in place
  • 12. From ‘efficiency’ to ‘effectiveness’
  • 14. Self-Sustaining •  Starting-up is easy, sustaining is tough, continuous improvement is toughest! •  Strength of process and transformation is only tested operating in ‘real world’ •  Practices that bring results are likely to sustain over any ‘prescription’ •  Achieving ‘effective’ state is key to become self-sustaining
  • 15. What are we learning? •  Credibility is extremely important •  Scaling up ≠ 100% Adoption •  Results talk louder than intent!
  • 16. It’s not about the method! A photographer went to a socialite party in New York. As he entered the front door, the host said ‘I love your pictures – they’re wonderful; you must have a fantastic camera.’ He said nothing until dinner was finished, then: ‘That was a wonderful dinner; you must have a terrific stove.’ – Sam Haskins h"p://www.haskins.com/ImageShop/Image_Shop_60s/60s_Books_A.Image_01.html  
  • 17. References •  The ASAP Journey – Tathagat Varma, Scrum Bangalore Meetup, 2012 •  Managing Large-Scale Agile Transformation – Tathagat Varma, APMG Showcase, 2012