The document discusses how IBM's Cast Iron product can help integrate SugarCRM with external data sources. It provides an overview of Cast Iron, SugarCRM, and Highland Solutions. Cast Iron allows organizations to rapidly connect, integrate, and synchronize their on-premise and cloud applications in real-time or batch without coding. Highland Solutions is experienced in CRM implementations and business process integration using SugarCRM and Cast Iron.
This document provides an overview and summary of the new features in Microsoft Dynamics CRM 2011. It discusses the release timeline and market expansion of previous versions. The key new features in CRM 2011 include enhanced business process management, content management, user experience, customer care, sales, and marketing capabilities. It also highlights the intelligent, connected, and familiar user experience design principles of CRM 2011 through features like real-time dashboards, guided processes, role-tailored forms and views, and integration with Outlook, SharePoint, and cloud-based solutions.
Ambient Info Solution performs the same activities for the organization. They train a team of experts and let them be hired by companies. In this manner, they are creating a team of experts and helping in the growth of development of the society. Ambient info Solution offers a wide range of courses depending on the interests of the students. These courses are based on the mentality of the students and the specific requirement of the companies.
Salesforce online training || Salesforce Integration | salesforce lightningsuresh
Salesforce is a leading cloud-based customer relationship management tool founded in 1999. It provides platforms like Sales Cloud, Service Cloud, and Collaboration Cloud to help organizations manage customer data, sales opportunities, service issues, and more. Salesforce uses a software as a service model and is affordable, accessible via the web, and securely hosts customer data. It has over 2 million users at businesses of all sizes and nonprofits.
Jitterbit Data Loader vs Jitterbit Harmony Cloud ComparisonJitterbit
The Jitterbit Cloud Data Loader allows Salesforce administrators to import and export data between flat files, databases and Salesforce. Jitterbit Harmony is a full-featured cloud integration platform that enables non-technical users to automate integrations and processes between data, apps and devices without coding. It offers more advanced functionality than the Cloud Data Loader, including connectivity to various data types and apps, a workflow designer, and administration tools.
The document discusses the Jitterbit Harmony Spring'15 cloud integration platform. It allows for seamless integration between cloud and on-premise systems, providing real-time data across applications like ERP and call centers. Key features include a unified subscription-based platform for simple integration, plug-and-play deployment options, and an elastic cloud agent network for secure connectivity globally. New capabilities in the release include a new "Sonic Architecture" for improved performance and reliability, as well as reliable messaging to ensure data delivery.
This document provides an introduction to Salesforce for students. It outlines the course roadmap, which covers what Salesforce is, why learning Salesforce skills is important, how to learn Salesforce through Trailhead, what the Trailblazer Community is, and includes a hands-on activity. The document encourages students to create a free Trailhead account to begin exploring trails and building skills, and to engage with the Trailblazer Community to learn and connect with others.
The document provides an overview of Salesforce's platform and how it enables companies to become customer-centric. It highlights key capabilities including connecting customers in new ways, running a business from mobile, building personalized journeys, and gaining insights from customer data. Case studies show how companies have driven improvements in metrics like revenue, customer satisfaction, and productivity by connecting employees, partners, and customers on the Salesforce platform.
This document provides information about Salesforce and cloud computing. It defines the different types of cloud computing including Infrastructure as a Service (IAAS), Platform as a Service (PAAS), and Software as a Service (SAAS). It describes Salesforce as the second largest global cloud provider and its CRM system that allows managing business from sales to projects. It also outlines the languages used in Salesforce, security features, its availability on mobile, available editions and pricing, types of clouds, and services provided.
Top 10 Advantages Of Cloud Computing For Small BusinessCloud Analogy
In this presentation ,we will discuss Top 10 Advantages Of Cloud Computing For Small Business.
The concept of cloud computing has been around for two decades but its popularity has grown exponentially over the last five years. In fact, many people didn't even realize they were using cloud technology in their everyday lives.
Salesforce is a cloud-based customer relationship management (CRM) platform that offers various products including the Sales Cloud, Service Cloud, and Marketing Cloud. It was founded in 1999 by Marc Benioff and has grown to serve over 150,000 companies. Salesforce provides an all-in-one platform for managing contacts, leads, accounts, and opportunities across multiple departments.
Technology in Society-CRM-(Salesforce)-Business Strategy Victoria University
Salesforce.com is a leading cloud-based customer relationship management system provider. It has over 100,000 customers ranging from small businesses to large enterprises. Salesforce.com pioneered cloud-based CRM systems and now offers a variety of cloud services including Sales Cloud, Service Cloud, and Marketing Cloud. While it faces competition from Microsoft, Oracle, and other cloud platform providers, Salesforce.com continues to innovate and grow its market share through strategic acquisitions and a focus on third-party developers building applications using its platform. The rise of cloud computing has been disruptive to the CRM industry and will continue shaping how businesses leverage customer data and technology in the future.
By catering to an array of business organizations, Salesforce has built a niche in the CRM industry.
For more: https://docmation.com/why-salesforce-commerce-cloud/
This document provides an overview of the Salesforce platform and how it can be used to build various application types. The Salesforce platform allows developers to build apps using a combination of clicks and code, with approximately 80% of app functionality achievable through clicks using configuration tools and the remaining 20% requiring code for custom business logic. It discusses how the platform can be used to build both employee apps for internal use as well as partner/client facing apps, and provides examples of features available like Visualforce, Apex, and APIs. Resources for developers are highlighted like the Force.com IDE, MavensMate, and Trailhead for learning.
Salesforce CPQ Quote it Fast, Sell it RightCloud Analogy
In this presentation, we will discuss Salesforce CPQ Quote it Fast, Sell it Right.
Useful if your business contains product that changes in response to the presence of other products on your quote
Salesforce Release - Service: Field Service Appointment AssistantCloud Analogy
In the Salesforce Field Service Winter '21 release, Salesforce has incorporated Einstein Artificial Intelligence (AI) into the Salesforce Field Service solutions to meet mobile technicians’ ever-evolving demands during the unprecedented global health and economic crisis.
Microsoft Dynamics CRM 2016 includes new features such as the Web API, enhanced knowledge management capabilities, and solution patching. The Web API provides a new REST endpoint that supports OData v4 and CORS. Knowledge articles now support rich content and publishing workflows. Solutions can now be exported and updated incrementally using patches. Additional enhancements include improved SLAs, document templates, and authentication for XRMTooling controls.
Element Six moved from Salesforce.com to Microsoft Dynamics CRM Online to reduce licensing costs by £70,000 annually. This freed up budget for new initiatives to improve customer service. Working with partner Zero2Ten, Element Six completed migration within four months. Users now easily access CRM through Outlook, improving adoption. The new system integrates with core applications to provide a complete customer view and deliver more business value.
Using IBM's Cast Iron with SugarCRM to Integrate Customer Data | SugarCon 2011SugarCRM
Given the global alliance announcements between IBM and SugarCRM, we will discuss the possibilities of how supply chain based companies can utilize IBM's Cast Iron and SugarCRM to effectively integrate customer data with other ERP and Supply Chain systems.
Presented by Scott Tabak, Highland Solutions, at SugarCon 2011
Impact 2011: Business Executive Insider: Maximize the Value of Cloud Apps wit...Ryan Boyles
IBM Impact 2011 Speakers:
Chandar Pattabhiram, VP of Product & Channel Marketing, IBM Cast Iron
Jonathan Stern, VP of Global Customer Support & Fulfilment, Alere
Randy Berger, Applications Manager, Siemens Energy
More from Impact 2011 http://ibm.com/impact
Watch Impact TV http://livestream.com/ibmimpact/folder
Register for Impact Comes to You http://ibm.com/impact/comes_to_you/
This document discusses software as a service (SaaS) and cloud computing. It notes that key drivers for SaaS adoption are cost effectiveness and ease of deployment. Common SaaS applications include CRM, finance, BI, and collaboration tools. The document also discusses challenges for SaaS providers such as improving performance and expanding into new markets. It states that cloud computing offers benefits like lower costs and business agility but faces challenges regarding security and ownership. For cloud computing to succeed, the internet will need to be more robust and secure to support emerging cloud offerings.
Startup Saturday Bangalore - Saas To Cloud computingVinayak Hegde
This document discusses software as a service (SaaS) and cloud computing. It notes that key drivers for SaaS adoption are cost effectiveness and ease of deployment. Common SaaS applications include CRM, finance, BI, and collaboration tools. The document also discusses challenges for SaaS providers such as improving performance and expanding into new markets. It states that cloud computing offers benefits like lower costs and business agility but faces challenges regarding security and ownership. For cloud computing to succeed, the internet will need to be more robust and secure to support emerging cloud offerings.
Salesforce and SAP Integration with Informatica CloudDarren Cunningham
Webinar recorded in July 2010. Available for viewing at http://www.informaticacloud.com. Focuses on SAP and Salesforce.com application and data integration best practices
This document discusses how cloud integration can maximize the value of an Eloqua marketing automation platform. It provides two case studies of companies that used the Cast Iron cloud integration platform to integrate Eloqua with other systems. Siemens used it to integrate Eloqua with Salesforce and cleanse data. A second company used it to integrate Eloqua with Salesforce, an automated calling system, and create a holistic lead nurturing process. The document also discusses Cast Iron's approach to lead generation and nurturing campaigns.
Don't Leave Data Behind: Integration Strategies for On-premise and Cloud Solu...Perficient, Inc.
As the SaaS application market matures, IT organizations are adopting a cloud integration strategy around hybrid environments that focuses on combining cloud and on-premise solutions to house data, augment internal capacity and increase business agility.
Join Perficient and Informatica for a webinar focusing on key issues and opportunities surrounding hybrid IT models, including:
Managing a data environment that is both in the cloud and on-premise
Keeping information in sync and current to influence better business decisions
Examples of successful, company-adopted hybrid architecture models for maximum ROI and agility
Use case examples with Salesforce.com and RedShift (Amazon web services)
Demonstration of Informatica Cloud Integration
The document discusses how the Cast Iron Integration Platform can help companies integrate their cloud and on-premise applications. It provides an overview of Cast Iron and a case study of how Grizzard Communications Group used the platform to integrate Salesforce, Microsoft Dynamics, and various vendor applications. The integration helped Grizzard streamline operations, increase efficiency by 30%, and realize a return to profitability. The presentation concludes with a 10-minute demo of the Cast Iron platform and contact information for follow up.
The document discusses Salesforce.com, the leading provider of customer relationship management (CRM) software delivered as a service. It provides information on Salesforce's history and success, how it overcome key challenges of competitors and expansion, and how features like the App Exchange allow third-party developers to create add-ons for its platform. The document also outlines some of the advantages and disadvantages of Salesforce's software-as-a-service model compared to traditional on-premise CRM software.
The document discusses how cloud services are disrupting the traditional IT channel and outlines strategies for channel partners to capitalize on the shift to cloud. It introduces Gravitant's cloudMatrix platform, which aims to streamline the cloud value chain by enabling collaborative solution design, automated provisioning across multiple clouds, cost management, and other services. Case studies show how large system integrators and mid-sized partners can leverage the platform to offer cloud services brokerage and managed services.
Cloud computing services provide businesses with increased flexibility, scalability, and reduced costs compared to maintaining their own on-premise IT infrastructure. They solve problems around limited storage capacity, complex data transfers, and high costs of hardware maintenance. Some disadvantages include less direct control over software and potential security and privacy risks if data is not properly protected by the cloud provider. Salesforce is a leading cloud-based CRM platform that would benefit many businesses through its customizable features, scalability, and affordable subscription model while reducing long-term IT costs and hardware needs.
Informatica Cloud Services deliver purpose-built data integration cloud applications to allow business users to integrate data across cloud-based applications and on-premise systems and databases. Informatica Cloud Services address specific business processes (customer/product master synchronization, opportunity to order, etc.) and point-to-point data integration (e.g. Salesforce.com to on premise end-points).
IBM's Cast Iron Integration Platform allows customers to integrate applications and migrate data between them in just days using preconfigured integration templates, addressing the challenges of lengthy custom integration projects. It offers flexible deployment options and reusable integration processes to simplify and accelerate integration projects for connecting both cloud-based and on-premise applications.
Enterprises are investing in cloud computing to manage their IT budgets more efficiently. Gartner predicts that the public cloud revenue for SaaS application service will be $73.6 billion in 2018, a 22% increase as compared to the previous years. This has led organizations to look for offerings that are specifically engineered to deliver their expected business outcomes.
The ease of adoption of cloud SaaS applications is promising greater flexibility and reduced cost to the business. At the same time due to the increase in adoption of SaaS applications, the information silos have increased which has created the need for integration across the cloud and enterprise.
Join us for the webinar to learn how you can resolve your integration challenges. We will also help you with how to:
Accelerate time to market and connect to SaaS applications in just minutes
Free up IT resources to do more innovative, customer-focused work
Improve and automate business processes via the sharing of data across applications
Extend investments in legacy systems and applications
Webinar in March 2010. This presentation provides an overview of the Account Synchronization challenge and how the Informatica Cloud can be used to deliver data integration as a service for Salesforce CRM and other systems.
This document discusses Salesforce, a cloud-based customer relationship management (CRM) system. It provides the following key points:
1. Salesforce is the world's leading CRM system, founded in 1999. It provides an affordable, web-based CRM platform used by over 100,000 customers globally.
2. Salesforce CRM offers complete marketing, sales, service, and management solutions. It allows synchronization across channels and optimized collaboration.
3. Some advantages of cloud-based CRM include low upfront costs, easy scaling, and focus on innovation rather than infrastructure. However, a constant internet connection is required and companies lose some control over their data.
Hybrid IT: The Importance of Integration to Salesforce SuccessDarren Cunningham
Are you struggling to integrate Salesforce with other systems? Are you looking for ways to get more from both cloud and on-premise investments? According to IDC research, “IT organizations are looking for ways to improve cloud governance and control, while also ensuring business continuity and continued innovation.” This session will feature three case studies outlining best practices and examples of how the right approach to data integration can accelerate Salesforce adoption and ROI. This session is brought to you by Informatica, a proud sponsor of Dreamforce.
See how AWPRx used Jitterbit to succesfully move its business to the cloud. Jitterbit was used to migrate, synchronize, and replicate data between force.com, private clouds, and Salesforce.
This presentation is an overview of IBM App Connect, a new solution for business users to connect the apps they use everyday to automate their workflow and free up more time to get back to the work that matters to them. Learn more about App Connect here: http://ibm.co/1pNVwgV
Similar to Sugar crm and ibm cast ironwebinar 1-1 (20)
Quantum Communications Q&A with Gemini LLM. These are based on Shannon's Noisy channel Theorem and offers how the classical theory applies to the quantum world.
An invited talk given by Mark Billinghurst on Research Directions for Cross Reality Interfaces. This was given on July 2nd 2024 as part of the 2024 Summer School on Cross Reality in Hagenberg, Austria (July 1st - 7th)
Are you interested in dipping your toes in the cloud native observability waters, but as an engineer you are not sure where to get started with tracing problems through your microservices and application landscapes on Kubernetes? Then this is the session for you, where we take you on your first steps in an active open-source project that offers a buffet of languages, challenges, and opportunities for getting started with telemetry data.
The project is called openTelemetry, but before diving into the specifics, we’ll start with de-mystifying key concepts and terms such as observability, telemetry, instrumentation, cardinality, percentile to lay a foundation. After understanding the nuts and bolts of observability and distributed traces, we’ll explore the openTelemetry community; its Special Interest Groups (SIGs), repositories, and how to become not only an end-user, but possibly a contributor.We will wrap up with an overview of the components in this project, such as the Collector, the OpenTelemetry protocol (OTLP), its APIs, and its SDKs.
Attendees will leave with an understanding of key observability concepts, become grounded in distributed tracing terminology, be aware of the components of openTelemetry, and know how to take their first steps to an open-source contribution!
Key Takeaways: Open source, vendor neutral instrumentation is an exciting new reality as the industry standardizes on openTelemetry for observability. OpenTelemetry is on a mission to enable effective observability by making high-quality, portable telemetry ubiquitous. The world of observability and monitoring today has a steep learning curve and in order to achieve ubiquity, the project would benefit from growing our contributor community.
Transcript: Details of description part II: Describing images in practice - T...BookNet Canada
This presentation explores the practical application of image description techniques. Familiar guidelines will be demonstrated in practice, and descriptions will be developed “live”! If you have learned a lot about the theory of image description techniques but want to feel more confident putting them into practice, this is the presentation for you. There will be useful, actionable information for everyone, whether you are working with authors, colleagues, alone, or leveraging AI as a collaborator.
Link to presentation recording and slides: https://bnctechforum.ca/sessions/details-of-description-part-ii-describing-images-in-practice/
Presented by BookNet Canada on June 25, 2024, with support from the Department of Canadian Heritage.
AC Atlassian Coimbatore Session Slides( 22/06/2024)apoorva2579
This is the combined Sessions of ACE Atlassian Coimbatore event happened on 22nd June 2024
The session order is as follows:
1.AI and future of help desk by Rajesh Shanmugam
2. Harnessing the power of GenAI for your business by Siddharth
3. Fallacies of GenAI by Raju Kandaswamy
How Netflix Builds High Performance Applications at Global ScaleScyllaDB
We all want to build applications that are blazingly fast. We also want to scale them to users all over the world. Can the two happen together? Can users in the slowest of environments also get a fast experience? Learn how we do this at Netflix: how we understand every user's needs and preferences and build high performance applications that work for every user, every time.
Fluttercon 2024: Showing that you care about security - OpenSSF Scorecards fo...Chris Swan
Have you noticed the OpenSSF Scorecard badges on the official Dart and Flutter repos? It's Google's way of showing that they care about security. Practices such as pinning dependencies, branch protection, required reviews, continuous integration tests etc. are measured to provide a score and accompanying badge.
You can do the same for your projects, and this presentation will show you how, with an emphasis on the unique challenges that come up when working with Dart and Flutter.
The session will provide a walkthrough of the steps involved in securing a first repository, and then what it takes to repeat that process across an organization with multiple repos. It will also look at the ongoing maintenance involved once scorecards have been implemented, and how aspects of that maintenance can be better automated to minimize toil.
Quality Patents: Patents That Stand the Test of TimeAurora Consulting
Is your patent a vanity piece of paper for your office wall? Or is it a reliable, defendable, assertable, property right? The difference is often quality.
Is your patent simply a transactional cost and a large pile of legal bills for your startup? Or is it a leverageable asset worthy of attracting precious investment dollars, worth its cost in multiples of valuation? The difference is often quality.
Is your patent application only good enough to get through the examination process? Or has it been crafted to stand the tests of time and varied audiences if you later need to assert that document against an infringer, find yourself litigating with it in an Article 3 Court at the hands of a judge and jury, God forbid, end up having to defend its validity at the PTAB, or even needing to use it to block pirated imports at the International Trade Commission? The difference is often quality.
Quality will be our focus for a good chunk of the remainder of this season. What goes into a quality patent, and where possible, how do you get it without breaking the bank?
** Episode Overview **
In this first episode of our quality series, Kristen Hansen and the panel discuss:
⦿ What do we mean when we say patent quality?
⦿ Why is patent quality important?
⦿ How to balance quality and budget
⦿ The importance of searching, continuations, and draftsperson domain expertise
⦿ Very practical tips, tricks, examples, and Kristen’s Musts for drafting quality applications
https://www.aurorapatents.com/patently-strategic-podcast.html
INDIAN AIR FORCE FIGHTER PLANES LIST.pdfjackson110191
These fighter aircraft have uses outside of traditional combat situations. They are essential in defending India's territorial integrity, averting dangers, and delivering aid to those in need during natural calamities. Additionally, the IAF improves its interoperability and fortifies international military alliances by working together and conducting joint exercises with other air forces.
How Social Media Hackers Help You to See Your Wife's Message.pdfHackersList
In the modern digital era, social media platforms have become integral to our daily lives. These platforms, including Facebook, Instagram, WhatsApp, and Snapchat, offer countless ways to connect, share, and communicate.
The DealBook is our annual overview of the Ukrainian tech investment industry. This edition comprehensively covers the full year 2023 and the first deals of 2024.
1. IBM’s Cast Iron-The Value of Connecting Outside Data Sources to SugarCRM Mike Alley IBM Cast Iron Scott Taback Highland Solutions
2. Company Facts 100% successful CRM implementation rate Business Process Integration Experts 90% of our clients engage us in multiple projects SugarCRM Gold Partner IBM Business Parter Broad expertise in business-specific web applications: CRM, E-Commerce, Custom Founded in 1998 Buzz Highland Solutions– Company Overview We regularly bring “impossible” requirements to Highland and they deliver . The Highland team is excellent. They are producing fundamental shifts in our business . --Director of Marketing, North America & Europe --President & CEO
3. 3 Things to Remember about Cast Iron Rapidly integrate on-premise and SaaS/Cloud applications Use a Configuration, Not Coding approach to integration Choose from flexible deployment options Cast Iron solutions enable organizations to rapidly Connect , Integrate and Synchronize their on-premise and SaaS/Cloud applications in real-time or batch.
4. SugarCRM – Company Overview Founded in 2004 by CRM industry experts Over 8,000 customers in 40 countries 3 rd largest CRM user base worldwide Unique focus on flexibility, openness and customer control Best-of-breed, award-winning technology Corporate Facts Recent Awards
5. SugarCRM – Product Capabilities Platform Access Control, Field & Layout Editor, Workflow Automation, Web Services, Deep Customization, Customer Control Sales Account Management Contact Management Quotes & Contracts Forecasting Activity Tracking Support Case Management Knowledge Base Customer Portal Marketing Email Marketing Lead Management Website Integration Collaboration Mobile Activity Feeds Email Email Integration Offline Client Reporting Dashboards Report Builder Activity Reports Customer Profiles Revenue & Utilization
6. Cast Iron — Company Overview Buzz Recent Awards Founded in 2001 by integration industry experts Acquired by IBM May 2010 Pioneered SaaS/Cloud integration Unique focus on speed & simplicity — “Integration in Days” Thousands of customer integrations 96% customer retention Patented, best-of-breed, award-winning technology Corporate Facts With Cast Iron, IBM gets a proven Cloud integration-as-a-service solution . IBM and Cast Iron…this pair could be match made in enterprise heaven .
7. Signs That Your Company May Need Integration Low utilization of CRM & other applications Numerous spreadsheets Manual data entry to multiple systems: Count them! Inaccurate information
8. Why Integrate CRM? Sales Marketing Shipping Finance What are my hottest leads? ? Where are my orders? ? Has this customer paid? ? I need to do a credit check ? Where are my invoices? ?
9. Integration = Single View of Customers Hottest Leads Sales Invoices Orders Marketing Shipping Finance
10. Why Integrate the Customer Service in the Cloud? Service Finance Shipping RMA Is her warranty valid? ? ? When is her service appointment? Is he a paying customer? ? ? Is that part available? Was he really billed twice? ?
11. Integration = Single View of Customers Service Warranty Invoices Orders Shipping Finance RMA
12. Understanding That Cloud Adoption and Usage Is Exploding 27% CAGR Source: IDC Global Public Cloud Market: $55.5B in 2014
13. Which Has Created a Hybrid World Private Clouds Public Clouds Companies have both Cloud and On-Premise Applications Home-grown Applications Packaged Applications
14. Which Demands Integration Private Clouds Public Clouds Integration is Critical in a Hybrid World Packaged Applications Home-grown Applications
15. Needs Getting More and More Complex Integration Maximizes Value of Cloud Investments Home-grown Applications Packaged Applications
16. Existing Solutions are Incomplete Integration Maximizes Value of Cloud Investments People intensive On-Demand Rudimentary Capabilities Cloud is an Afterthought
17. Flexible: Completely Maps to Your Cloud Strategy Repeatable Success TIP Exchange TIP Development Kit TIP Community For All Types of Projects UI Mashups Process Integration Data Migration Total Connectivity Deployment Flexibility IBM Cast Iron Cloud Virtual Appliances Physical Appliances
20. In Summary…. Rapidly integrate on-premise and SaaS/Cloud applications Use a Configuration, Not Coding approach to integration Choose from flexible deployment options Cast Iron solutions enable organizations to rapidly Connect , Integrate and Synchronize their on-premise and SaaS/Cloud applications in real-time or batch.
29. Case Study: Sales Order and Invoice Visibility Business Problems SAP is worldwide back-office standard for order mgmt & financials 550 seats of Salesforce.com for CRM ERP to CRM business processes not harmonized Need visibility of orders, shipments and invoices within SFDC Competing Technologies Custom code not scalable “ We needed integration without code development” SAP – salesforce.com Siemens Power Transmission and Distribution: Division of One of The World’s Largest Manufacturing Companies
30. Case Study: Sales Order and Invoice Visibility Solution Cast Iron Integration Appliance used real-time, bidirectional integration Phased approach to success: Extract invoice, order status from SAP to SFDC Cust. and product master sync Opportunity to order sync (Phase II) Results Phase I completed in two weeks Greater visibility in SFDC = more rapid adoption by sales community Success led to adoption by other groups – Siemens Communications SAP – salesforce.com Siemens Integration Completed in 2 Weeks
To set the stage, many organizations like yourselves are either considering or have adopted a Cloud application, such as Salesforce.com due to many benefits and considerations, such as ease of deployment, reduced maintenance costs and overall cost effectiveness. In fact, with a compound annual growth rate of 27% it is the fastest growing sector in the software industry today.
***For Mark : reuse bottom Enterprise Gif to replace current (with as many Enterprise Apps as will fit)*** OmniCloud logo: that’s why we created it! Speak back to previous “problems” with competitors Amazon Azure Cisco Webex Success Factors Increase Concur size Paypal OneSource Rainmaker
***For Mark : reuse bottom Enterprise Gif to replace current (with as many Enterprise Apps as will fit)*** OmniCloud logo: that’s why we created it! Speak back to previous “problems” with competitors Amazon Azure Cisco Webex Success Factors Increase Concur size Paypal OneSource Rainmaker
The next advantage of WebSphere Cast Iron Cloud integration is that it is flexible, meaning it was architected with the Cloud in mind, so that it can map completely to your organization’s Cloud strategy. The product provides total connectivity. This means not just native connectivity to industry leading SaaS and enterprise applications, but every type of database, custom applications, web services and connectivity protocol. It is the only platform available that provides a complete flexibility in deployment options. In other words, you can build, run and manage an integration between applications such as SFDC and SAP and deploy it using a physical on-premise appliance, a virtual appliance, or completely in our multi-tenant cloud service. It is the only solution that allows for this choice of deployment using the same product and code-base interchangeably. Because of this, it is futureproof, meaning you can start off with one form-factor today, and easily move to another one over-time to scale to your IT strategies. Another important feature is reusability. WebSphere Cast Iron Cloud integration provides a user-friendly template-based approach via the Template Integration Process or TIP. These are templates of common integration scenarios which can be used as a starting-point for your integration projects. You are not alone in your integration needs and should not have to reinvent the wheel. Cast Iron gives you the benefit of previous success and best-practices available through our community of customers which equates to repeatable success for your organization’s integration needs. Finally, this is one platform for all types of integration projects. You can use WebSphere Cast Iron Cloud integration for data migration, process integration or even for UI mashups for taking relevant data from a backoffice application, such as SAP and displaying it within a commonly used front-office application such as SFDC.
The third factor that sets the Cast Iron Integration platform apart from competing solutions is that it is proven with thousands of customer integrations and a wide portfolio of customer success cases. So, we can prove by previous success how we can solve your particular integration scenario.
And as we can see, once they were able to successfully integrate the initial systems for their project, they were able to leverage the Cast Iron Integration platform for future integrations. So, while they may have started off using the Cast Iron Integration platform for point-to-point integration, they were able to subsequently use it as a platform for additional projects, given the reusability and template-based architecture we spoke about.
Business Problem: Needed real-time, bi-directional integration between CRM (salesforce.com) and ERP (Oracle EBS )Needed to increase SFDC sales adoption with order and case information Needed to integrate customer and product information Other integration needs included pricing/discounts and forecasting info
Project delivered in days Not coding
Migrating from home-grown CRM to salesforce.comMultiple integration needs: Customer master migration Product master extracts from Oracle ERP Real-time interaction with Avtex IP Telephony
Cast Iron enables salesforce.com integration in real time: Caller info to Service & Support in seconds Product master sync with ERP Customer master sync Single console to track transactions Results Entire project completed in 12 days No single line of code written to complete entire project Superior customer support experience
Let me take a moment to highlight this specific example with Siemens, as it is relevant to the current challenges you are facing. Simens Power Transmission and Distribution is a division of their global manufacturing organization. SAP was their ERP system in place, but the sales team was using SFDC, which meant key business information was being isolated in two disparate systems. In other words, the sales team did not have access to invoices, orders and other line-items as the information was not being updated into SFDC on a daily basis. As a result, in their own words, the business processes involving their CRM and ERP were not harmonized. So, they needed their sales team to have access and visibility into key information to aid them in their sales cycle. The challenge was identified, and next they needed to evaluate a solution. They looked at custom coding a connection between SFDC and SAP. But it was quickly assessed that any solution involving custom code would need to involve an unreasonable amount of maintenance and resources given the complexity of their organization. Their IT decided they would much rather designate their resources to more strategic projects than simple maintenance and support of a home-grown solution.
Given the complexity of their challenge, the size of their organization, and the need to scale for future growth, they decided on the Cast Iron Integration Platform. The first project involved bi-directional connectivity between SAP data, such as invoices and order information, and provided real-time visibility to it from the salesforce.com interface. This same project was used as a template for their subsequent projects, involving the synchronization of Customer and Project master data to SFDC. The same platform was used for future projects, as well as other divisions within Siemens, such as Siemens Communications, due to its ease of use and reusable templates. The key value statement hear being that subsequent projects can be rolled-out as quickly and easily as the first, which was completed in just 2 weeks. On the business side, the sales team was able to increase productivity, shorten sales-cycles and gain customer credibility by being able to act upon real-time customer information from within their enhanced SFDC user-interface.