research-article

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Backfiring and favouring: how design processes in HCI lead to anti-patterns and repentant designers

Authors:

Kelly Widdicks,

Daniel Pargman,

Staffan BjorkAuthors Info & Claims

NordiCHI '20: Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society

Article No.: 16, Pages 1 - 12

https://doi.org/10.1145/3419249.3420175

Published: 26 October 2020 Publication History

All formats PDF

Abstract

Design is typically envisioned as aiming to improve situations for users, but this can fail. Failure can be the result of flawed design solutions, i.e. anti-patterns. Prior work in anti-patterns has largely focused on their characteristics. We instead concentrate on why they occur by outlining two processes that result in anti-patterns: 1) backfiring, and 2) favouring. The purpose of the paper is to help designers and researchers better understand how design processes can lead to negative impacts and to repentant designers by introducing a richer vocabulary for discussing such processes. We explore how anti-patterns evolve in HCI by specifically applying the vocabulary to examples of social media design. We believe that highlighting these processes will help the HCI community reflect on their own work and also raise awareness of the opportunities for avoiding anti-patterns. Our hope is that this will result in fewer negative experiences for designers and users alike.

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Backfiring and favouring: how design processes in HCI lead to anti-patterns and repentant designers
1. Human-centered computing

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Published In

cover image ACM Other conferences

NordiCHI '20: Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society

October 2020

1177 pages

ISBN:9781450375795

DOI:10.1145/3419249

General Chairs:
David Lamas
Tallinn University, Estonia
,
Hegle Sarapuu
Trinidad Wiseman, Estonia
,
Publications Chairs:
Ilja Šmorgun
Tallinn University, Estonia
,
Gerd Berget
Oslo Metropolitan University, Norway

Copyright © 2020 Owner/Author.

This work is licensed under a Creative Commons Attribution International 4.0 License.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 26 October 2020

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Refereed limited

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EPSRC

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NordiCHI '20

NordiCHI '20: Shaping Experiences, Shaping Society

October 25 - 29, 2020

Tallinn, Estonia

Acceptance Rates

NordiCHI '20 Paper Acceptance Rate 89 of 399 submissions, 22%;

Overall Acceptance Rate 379 of 1,572 submissions, 24%

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Cited By

Ruiz NMolina León GHeuer H(2024)Design Frictions on Social Media: Balancing Reduced Mindless Scrolling and User SatisfactionProceedings of Mensch und Computer 202410.1145/3670653.3677495(442-447)Online publication date: 1-Sep-2024
https://dl.acm.org/doi/10.1145/3670653.3677495
Kaneko MLustig CRosner DDesjardins A(2024)Care Layering: Complicating Design PatternsProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3660740(1533-1546)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3660740
Kankaanpää VClark FHirskyj-Douglas I(2024)LemurLounge: Lemurs' Individual-Level, Group, and Cross-Species Use of an Interactive Audio Device in ZoosProceedings of the CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641888(1-14)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3641888
Monge Roffarello ALukoff KDe Russis L(2023)Defining and Identifying Attention Capture Deceptive Designs in Digital InterfacesProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580729(1-19)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3580729

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