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Twitter is a popular platform on social media that is used to predict presidential candidates and political parties who will contest in the presidential election. This study uses a quantitative approach with descriptive content analysis.... more
Twitter is a popular platform on social media that is used to predict presidential candidates and political parties who will contest in the presidential election. This study uses a quantitative approach with descriptive content analysis. This approach describes the details of a text or message related to discussions and information on the Twitter social network in the 2024 presidential election. The research subjects are Twitter social media users based on the involvement of Twitter users in the 2024 presidential election discourse in Indonesia. The data is obtained from Twitter with Twitter Search focusing on the keyword “Pilpres 2024”. The analytical tool used is Nvivo 12 Plus software with Word Frequency Query and Text Search Query analysis features. This study predicts that candidates with a strong chance as official candidates are Anies Baswedan, Prabowo, and Ganjar Pranowo. The mapping of political parties indicates that there will be political contestation between nationalist...
The Covid-19 pandemic is a multidimensional problem that requires the government to be adaptive and creative in mobilizing all available resources. It's not just a matter of solutive policies, but more than that, social capital is... more
The Covid-19 pandemic is a multidimensional problem that requires the government to be adaptive and creative in mobilizing all available resources. It's not just a matter of solutive policies, but more than that, social capital is needed because handling the Covid-19 crisis must involve the cooperation of all parties. This study aims to provide an analysis of how social capital works in handling Covid-19 in Blitar City, Indonesia. The focus is seeing response from Regional Apparatus Organizations (OPD) and community elements consisting of Covid Task Force, Community Organizations (Ormas), Community / Community Volunteers, RT / RW, and other components in the Blitar City community. This study shows that social capital in Blitar City works well. There is mutual trust and strengthen cooperation between the government and the people to come out of the crisis together. The City Government has succeeded in showing good responsiveness accompanied by coordination and cross-stakeholder c...
This paper, which is focused on evaluating the policies and institutional control of the Brantas River Basin, East Java, Indonesia, aims to review government regulations on watershed governance in Indonesia. A qualitative approach to... more
This paper, which is focused on evaluating the policies and institutional control of the Brantas River Basin, East Java, Indonesia, aims to review government regulations on watershed governance in Indonesia. A qualitative approach to content analysis is used to explain and layout government regulations regarding planning, implementation, coordination, monitoring, evaluation, and accountability of the central and local governments in managing the Brantas watershed, East Java, Indonesia. Nvivo 12 Plus software is used to map, analyze, and create data visualization to answer research questions. This study reveals that the management regulations of the Brantas watershed, East Java, Indonesia, are based on a centralized system, which places the central government as an actor who plays an essential role in the formulation, implementation, and accountability of the Brantas watershed management. In contrast, East Java Province’s regional government only plays a role in implementing and eval...
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ABSTRACTThis study aims to determine the development of research with the theme E-Democracy on Government in the last ten years from 2011 to 2020. The research method uses qualitative research with literature review or literature review.... more
ABSTRACTThis study aims to determine the development of research with the theme E-Democracy on Government in the last ten years from 2011 to 2020. The research method uses qualitative research with literature review or literature review. Data were collected by accessing journals on Scopus and obtaining 120 high-citation articles with ten years from 2010 to 2020. Data analysis used the Vosviewer and Nvivo 12 Plus applications. The results showed that 120 journals studied E-Democracy on Government from 2010 to 2020, with the most significant contributor being the United States. Government Information Quarterly is a popular journal with the most discussion on e-democracy. This study's limitation is that the articles reviewed were only obtained from the Scopus database, so they did not have comparable data. Consequently, future studies need to use a comparative analytical approach involving the Scopus database and the Web of Sciences (WoS). ABSTRAKAnalisis Bibliometrik E-Demokrasi p...
The research focuses on using social media (Twitter) as a medium for public transportation services (Bus Rapid Transit - BRT) in Semarang and Jakarta. The research uses Nvivo 12 Plus as a tool in qualitative research methods. The results... more
The research focuses on using social media (Twitter) as a medium for public transportation services (Bus Rapid Transit - BRT) in Semarang and Jakarta. The research uses Nvivo 12 Plus as a tool in qualitative research methods. The results show that the function regarding Twitter accounts of BRT in Semarang and Jakarta has several differences. The difference is based on information integration services, interaction information and transparency, and adaptive and responsive information services. In conclusion, the information integration on Twitter accounts of BRT in Semarang and Jakarta services works well, but a more dominant function is found in BRT in Jakarta. The Twitter account of BRT in Jakarta provides more information on transportation routes, such as the number of routes and fleets. BRT in Jakarta is a responsive account, responding to questions or mentions given by its users. The high level of activity makes the BRT Jakarta account more active. Moreover, the form of informati...
Studi pada penelitian ini terkait dengan kolaborasi antar pemerintah dan lembaga organisasi kemasyarakatan didalam tata kelola kebencanaan serta bagaimana modal sosial yang tumbuh dimasyarakat pasca terjadinya erupsi Merapi. Penelitian... more
Studi pada penelitian ini terkait dengan kolaborasi antar pemerintah dan lembaga organisasi kemasyarakatan didalam tata kelola kebencanaan serta bagaimana modal sosial yang tumbuh dimasyarakat pasca terjadinya erupsi Merapi. Penelitian ini mengambil kasus tentang Disaster Management Erupsi Gunung Merapi di Daerah Istimewa Yogyakarta. Sedangkan untuk metode yang digunakan penelitian ini yaitu kualitatif-deskriptif yang dikumpulkan melalui jurnal, buku, serta dokumen-dokumen penting terkait Disaster Management erupsi Gunung Merapi. Temuan dalam penelitian ini menunjukan bahwa pasca terjadinya erupsi tahun 2010 tumbuh komunitas–komunitas sadar bencana. Artinya, ketahanan sosial dalam kesiapsiagaan kebencanaan dalam menghadapi erupsi merapi bisa dilakukan dengan membentuk sebuah komunitas tanggap bencana yang mengorganisirkan kaum pemuda untuk terlibat dalam tanggap bencana. Komunitas yang terbentuk karena asas kemanusian dan kesukarelawanan. Selain itu komunitas ini terbentuk karena ad...
Background: Harm Reduction is a program to reduce the harm of narcotics for injecting drug users. The Harm Reduction (HR) program in Indonesia was initiated in 1999 with assistance and financial support from international donor agencies... more
Background: Harm Reduction is a program to reduce the harm of narcotics for injecting drug users. The Harm Reduction (HR) program in Indonesia was initiated in 1999 with assistance and financial support from international donor agencies that lead to policy or program implementation. 9 components of Harm Reduction are still being implemented in Indonesia. The current study was conducted to analyze the bibliometric characteristics and trends of articles on Harm Reduction in Indonesia. Methods: This study uses VOSviewer affiliate analysis to visualize and analyze trends in the form of bibliometric maps. VOSviewer can also create publication maps, country maps, or journal maps based on shared citation networks or create keyword maps based on their networks. All data is taken from the Scopus database.Results: Articles from 1999 to 2021 in 41 journals indexed by Scopus with a total of 67 documents. Research on Harm Reduction in Indonesia in the last five years has only one significant inc...
This study explores how the Indonesian government uses websites to respond to public information as the COVID-19 pandemic has developed into a global crisis.The government is expected to act quickly and decisively in responding to the... more
This study explores how the Indonesian government uses websites to respond to public information as the COVID-19 pandemic has developed into a global crisis.The government is expected to act quickly and decisively in responding to the public's communication and information crisis. Communication is becoming the most crucial part, especially when it comes to delivering the facts. The accuracy of the information provided also plays a significant role in shaping public perception of the situation. Data obtained were gathered from the central government and provincial government regions' official report, analyzed using SimilarWeb: Website Traffic. The findings showed that the Indonesian government did not have enough response tools set up in the event of a viral outbreak, was not well prepared in the event of communicating with the international community in the event of such an outbreak, and did not have integrated actions to be made between the central government and the second...
Background: Concern for the development of actions against COVID-19 has continued to grow since February 2020. Government responses remain a crucial part of preventing virus transmission through policy formulation and strengthening... more
Background: Concern for the development of actions against COVID-19 has continued to grow since February 2020. Government responses remain a crucial part of preventing virus transmission through policy formulation and strengthening national capacity. Methods: This study has used quantitative analysis, using secondary data from 177 countries. The variables consist of Global Health Security (GHS) category and COVID-19 pandemic. An analysis of the appropriateness of the government’s policy response in dealing with the COVID-19 pandemic was carried out by comparing the two variables. Results: The study indicated a significant relationship between global health security category and pandemic score (P < 0.01). There were 37 countries out of 177 (20.9%) categorized as under-reaction and least-reaction. Conclusion: Pandemic COVID-19 score, rated based on doubling time, is directly significant with the health security category. The government should improve its responsiveness and preparat...
With the times, nothing is impossible with internet technology. One of the advantages of the internet is that it allows for developing it to support creativity and openness to the public, especially ICT-based governance or smart... more
With the times, nothing is impossible with internet technology. One of the advantages of the internet is that it allows for developing it to support creativity and openness to the public, especially ICT-based governance or smart governance, by implementing digital signature, both in public services implementation and in correspondence and other documents. Most of the previous digital signature studies were limited to technical research on digital signature' patterns and design. This study aims to describe digital signature implementation as a new smart governance model. This study uses a qualitative research method and data sources consisting of reference data from various previous studies and data sourced from national online media news. Based on the analysis results using NVivo 12 Plus software, digital signature implementation is needed to anticipate cybercrime threats in effective, efficient, and accountable public services implementation as a new smart governance model.
Guncangan gempa bumi berkekuatan 7.0 SR yang terjadi di Provinsi NTB khususnya Lombok Utara pada tahun 2018 yang lalu telah berdampak kepada kondisi berbagai aspek kehidupan masyarakat dan pemerintah di Kabupaten Lombok Utara, untuk itu... more
Guncangan gempa bumi berkekuatan 7.0 SR yang terjadi di Provinsi NTB khususnya Lombok Utara pada tahun 2018 yang lalu telah berdampak kepada kondisi berbagai aspek kehidupan masyarakat dan pemerintah di Kabupaten Lombok Utara, untuk itu tentu pemerintah daerah punya tanggung jawab yang lebih besar untuk melakukan pemulihan pasca terjadinya bencana hal tersebut juga tertuang dalam Undang-undang No 24 Tahun 2007, penelitian ini bertujuan untuk melihat upaya pemulihan yang dilakukan oleh pemerintah daerah melalui proses Rehabilitasi dan Rekonstruksi. Penelitian ini bersifat deskriptif dengan menggunakan metode penelitian kualitatif dan di olah dengan aplikasi Nvivo 12 Plus. Hasil menunjukan bahwa upaya yang dilakukan oleh pemerintah daerah adalah dengan melakukan Rehabilitasi dan Rekonstruksi yang telah ditetapkan melalui 5 aspek utama yaitu Sektor Sosial, Ekonomi, Infrastruktur, Pemukiman serta Lintas Sektor. Akan tetapi dalam proses Rehabilitasi dan Rekonstruksi yang dilakukan oleh P...
Level of citizen participation has increased in the advent of digital government. A significant change in participation behavior through the Government's web 3.0 platform occurred in 2017, right after the Government of DKI Jakarta... more
Level of citizen participation has increased in the advent of digital government. A significant change in participation behavior through the Government's web 3.0 platform occurred in 2017, right after the Government of DKI Jakarta decided to move to the new web 4.0 platform without removing the previous one. Findings revealed that there is an overlapping and confusion in the community since both platforms are still running in the same time. However, there has been a significant drop in the level of e-participation on the web 3.0 platform, and yet based on the number of reports, there is no indication that the community has moved to the web 4.0 platform. This academic paper will analysis either the implementation of the new platform is a good idea or not by comparing the data gathered from the government Citizens Relationship Management (CRM) platform and the previous platform. Data gathered were analyzed by referring to sustainable and replicability aspect. Moreover, a policy an...
Pengguna twitter di Indonesia merupakan salah satu pengguna twitter terbesar di Dunia. Akun @ruangguru merupakan akun twitter yang digunakan untuk menyampaikan konten-konten terkait dengan aplikasi Ruang Guru. Di Indonesia, Ruang Guru... more
Pengguna twitter di Indonesia merupakan salah satu pengguna twitter terbesar di Dunia. Akun @ruangguru merupakan akun twitter yang digunakan untuk menyampaikan konten-konten terkait dengan aplikasi Ruang Guru. Di Indonesia, Ruang Guru merupakan platform pendidikan terbesar yang dapat dinikmati oleh masyarakat Indonesia. Tujuan penelitian untuk menganalisis konten twitter @ruangguru sebagai sarana pendidikan di Indonesia, dan bagaimana bentuk konten atau twet yang disampaikan oleh akun @ruangguru terhadap  pengguna danmasyarakat lainnya. Jenis penelitian ini menggunakan penelitian kualitatif deskriptif, dengan metode pengumpulan data yang digunakan, yaitu dengan data capture yang berisi konten dari akun twitter @ruangguru, dan selanjutnya dianalisis menggunakan aplikasi Nvivo 12. Hasil penelitian menujukan konten media sosial twitter @ruangguru berisikan informasi sebagai alternatif  pembelajaran dalam mendorong penyediaan sarana pendidikan di Indonesia. Ruang Guru mendapat respon ya...
Penelitian ini bertujuan untuk mengetahui bagaimana pola komunikasi yang dilakukan oleh pemerintahan kulon progo dalam upaya meningkatkan pendapatan asli daerah (PAD).  Penelitian ini menggunakan metode deskriptif kualitatif, berapa... more
Penelitian ini bertujuan untuk mengetahui bagaimana pola komunikasi yang dilakukan oleh pemerintahan kulon progo dalam upaya meningkatkan pendapatan asli daerah (PAD).  Penelitian ini menggunakan metode deskriptif kualitatif, berapa indikator pada penelitian ini dianalisis menggunakan software Nvivo 12 Plus. Pengumpulan data dilakukan dengan cara observasi, wawancara, dan dokumentasi. Penelitian ini dilakukan di Kabupaten Kulon Progo, Provisi Daerah Istimewa Yogyakarta, dengan melibatkan Bupati, TAPD, BAPPEDA, BKAD dan DPRD. Hasil dari penelitian ini menunjukan tran positif dalam peningkatan PAD kulon progo dari kurun waktu tahun 2014-2018. Adanya komunikasi yang baik dilakukan pemerintahan kulon progo dalam upaya peningkatan PAD, dengan melakukan komunikasi internal dan eksternal. Komunikasi internal antar lembaga yang menjadi leading sector dalam upaya meningkatan PAD, dan komunikasi eksternal dengan masyarakat untuk membentuk komitmen bersama guna mensukseskan upaya peningkatan P...
Peningkatkan kualitas pelayanan publik dilakukan dengan reformasi birokrasi melalui Kementerian Pendayagunaan Aparatur Negara dan Reformasi Birokrasi (KEMENPANRB) menciptakan salah satu inovasi terbaru dalam mewujudkan pelayanan yang... more
Peningkatkan kualitas pelayanan publik dilakukan dengan reformasi birokrasi melalui Kementerian Pendayagunaan Aparatur Negara dan Reformasi Birokrasi (KEMENPANRB) menciptakan salah satu inovasi terbaru dalam mewujudkan pelayanan yang prima.Mal Pelayanan Publik pada dasarnya merupakan pengintegrasian pelayanan publik dari daerah dengan berbagai pelayanan publik instansi pemerintah pusat, BUMN dan swasta Penelitian ini bertujuan untuk mengetahui inovasi mal pelayanan publik untuk peningkatan kualitas pelayanan publik. Penelitian ini menggunakan metode penelitian kualitatif desktiptif dengan analisis melalui Aplikasi Nvivo12 Plus dengan fitur crosstab dan matrix query rate (%). Hasil penelitian ini adalah: pertama, Relative advantage berdasarkan keuntungan yang diberikan dengan adanya inovasi MPP di Kabupaten Kulon Progo. Masyarakat disini paling dominan dalam mendapatkan keuntungannya. Kedua, Compatibility atau kesesuaian menunjukkankessuaian inovasi MPP di Kulon Progo ini lebih sesua...
This research aims to analyze the City Branding model “Pemalang pusere Jawa” in Pemalang Regency, which focuses on the strategy of the Government to develop a new brand of Pemalang. “Pemalang pusere Jawa” has shown an impact on increasing... more
This research aims to analyze the City Branding model “Pemalang pusere Jawa” in Pemalang Regency, which focuses on the strategy of the Government to develop a new brand of Pemalang. “Pemalang pusere Jawa” has shown an impact on increasing tourism in Pemalang, Central Java, Indonesia. The Government supports the success of the City Branding program, and the people involved in the program, stakeholders, and culture, to boost tourism, which will have an impact on the economic sector and increase tourism significantly. Data were analyzed using the Exploratory Data Analysis (EDA) approach in qualitative research that defines and explains distribution characteristics. The data were collected through interviews with six key informants who were selected using a purposive sampling technique. Document studies were also conducted to support data analysis. This research uses the NVivo 12 Plus application to analyze data consisting of Concept Maps, Group Analysis, and Cluster Analysis. There are...
Penelitian ini bertujuan untuk mengetahui dan menganalisis pelayanan Surat Izin Usaha Perdagangan (SIUP) klasifikasi kecil dan untuk mengetahui faktor-faktor yang mempengaruhi dalam penerapan prinsip tranparansi dalam pelayanan SIUP... more
Penelitian ini bertujuan untuk mengetahui dan menganalisis pelayanan Surat Izin Usaha Perdagangan (SIUP) klasifikasi kecil dan untuk mengetahui faktor-faktor yang mempengaruhi dalam penerapan prinsip tranparansi dalam pelayanan SIUP klasifikasi kecil di Kecamatan Singingi Hilir Kabupaten Kuantan Singingi. Penelitian ini menggunakan metode penelitian kualitatif dengan analisis hasil wawancara dan kajian pustaka atau penelitian terdahulu. Data yang digunakan diseleksi dari terbitan jurnal 9 tahun terakhir dari 2010 sampai dengan tahun 2018. Jurnal yang digunakan adalah jurnal terbitan scopus dengan citasi yang tertinggi, jurnal yang digunakan adalah jurnal yang relevan dengan kegiatan pemerintahan. Penelitian dan hasil analisis dari 30 jurnal dari tahun 2010 sampai dengan 2018 serta hasil wawancara dengan informan penelitian menghasilkan data yang beragam dan bervariasi. Hal tersebut akan dijabarkan perbagian sehingga tidak mengakibatkan ketimpangan hasil.  Berdasarkan hasil pencarian...
Pelayanan publik merupakan salah satu unsur penting bagi organisasi publik termasuk organisasi pemerintah. Oleh karena itu pelayanan publik yang diberikan aparatur pemerintah (birokrasi pemerintah) harus senantiasa berorientasi pada... more
Pelayanan publik merupakan salah satu unsur penting bagi organisasi publik termasuk organisasi pemerintah. Oleh karena itu pelayanan publik yang diberikan aparatur pemerintah (birokrasi pemerintah) harus senantiasa berorientasi pada kepentingan publik. Pemenuhan terhadap kepentingan publik secara substantif sudah selayaknya memperhatikan kualitas pelayanan yang diberikan agar masyarakat yang dilayani dapat memberikan tanggapan positif terhadap hasil pelayanan yang diberikan oleh aparatur pemerintah tersebut. Namun dalam realitanya masalah pelayanan publik dilingkungan pemerintahan sudah lama menjadi pusat perhatian masyarakat seiring banyaknya kasus pelayanan publik yang dianggap kurang berpihak kepada kepentingan masyarakat. Ini mengisyaratkan bahwa kualitas pelayanan yang diberikan pemerintah belum menunjukkan hasil yang memuaskan bagi masyarakat. Pelayanan yang berbelit-belit, in-efisiensi, lambat, tidak ramah serta tidak jelasnya waktu penyelesaian dan tidak jelasnya biaya pelay...
Purpose This paper aims to examine tweet posts regarding Typhoon Washi to contend the usefulness of social media and big data as an aid of post-disaster management. Through topic modelling and content analysis, this study examines the... more
Purpose This paper aims to examine tweet posts regarding Typhoon Washi to contend the usefulness of social media and big data as an aid of post-disaster management. Through topic modelling and content analysis, this study examines the priorities of the victims expressed in Twitter and how the priorities changed over a year. Design/methodology/approach Social media, particularly Twitter, was where the data gathered. Using big data technology, the gathered data were processed and analysed according to the objectives of the study. Topic modelling was used in clustering words from different topics. Clustered words were then used for content analysis in determining the needs of the victims. Word frequency count was also used in determining what words were repeatedly used during the course period. To validate the gathered data online, government documents were requested and concerned government agencies were also interviewed. Finding Findings of this study argue that housing and relief go...
Sistem pemilu memberikan pengaruh terhadap berbagai sistem yang lain seperti sistem kepartaian dan sistem pemerintahan. Dan juga berpengaruh pada psikologi pemilih (konstituen). Sistem proposional terbuka mendorong terjadinya pelanggaran... more
Sistem pemilu memberikan pengaruh terhadap berbagai sistem yang lain seperti sistem kepartaian dan sistem pemerintahan. Dan juga berpengaruh pada psikologi pemilih (konstituen). Sistem proposional terbuka mendorong terjadinya pelanggaran pemilu yang tinggi dan juga mendorong kandidat bersaing dalam memobilisasi dukungan massa untuk kemenangan mereka. Upaya mencari suara masa dilakukan dengan cara pragmatis, memobilisasi masa dengan membetuk tim jaringan dan melengkapi mereka dengan sejumlah uang atau barang lainnya. Sistem proposional terbuka berdampak pada pelanggaran pemilu di Kabupaten Bantul.  Hal ini dapat ditunjukan oleh data Bawaslu DIY Kabupaten Bantul mendapatkan predikat dengan pelanggaran pemilu tertinggi di Daerah Istimewa Yogyakarta banyak hal yang menyebabkan ini terjadi salah satu penyebab terbesar ialah sistem proposional terbuka dan juga Kabupaten Bantul mendapatkan predikat angka partisipasi pemilih tertinggi di DIY tentu ini tidak lepas dari penerapan sistem propo...
Rodrigo Duterte won the Philippines’ 2016 presidential elections thanks to a well-orchestrated campaign and his populist appeal among Filipinos. Soon after he assumed the presidency, he surprised and upset most of his domestic and western... more
Rodrigo Duterte won the Philippines’ 2016 presidential elections thanks to a well-orchestrated campaign and his populist appeal among Filipinos. Soon after he assumed the presidency, he surprised and upset most of his domestic and western international audiences by pragmatically rejecting the pro-Western approach followed by the previous Aquino administration and adopting a China-friendly one. Adopting Critical Discourse Analysis, this research reveals President Duterte’s bicephalous leadership: populist in domestic policies, and pragmatic but unpopular in foreign relations. To qualitatively describe the dichotomy between the populist and pragmatic nature of Duterte’s leadership, this article surveys the Philippines’ mainstream media from 2016 to 2019. Furthermore, this analysis shows that Duterte is using a defensive neorealist approach in building Philippines-China relations and that Filipinos are willing to consider China as a constructive partner for their country.
The use of social media on Twitter can generate new movements to improve the welfare of the community, one of which #Gejayanmemanggil in forming a new campaign to move a united mass. The research used Nvivo12 Plus-based technology... more
The use of social media on Twitter can generate new movements to improve the welfare of the community, one of which #Gejayanmemanggil in forming a new campaign to move a united mass. The research used Nvivo12 Plus-based technology applications to obtain Eisen data. This study revealed the use of social media Twitter on the dissemination of #Gejayanmemanggil information. The qualitative method was employed to find a model for social media use as mass communication. The data in this study was taken from Twitter. Results of the data analysis showed that #Gejayanmemanggil proved to be very effective activity on student social movement.
This paper aims to explain the forms of Muslim immigrant strategies in Papua in the era of special autonomy. After the implementation of special autonomy in Papua, migrants feel the increasing tension or competition in the economic and... more
This paper aims to explain the forms of Muslim immigrant strategies in Papua in the era of special autonomy. After the implementation of special autonomy in Papua, migrants feel the increasing tension or competition in the economic and political fields. Data obtained through the method of observation, interviews, and literature studies. Observations focused on the economic practices of Muslim migrants in places such as the market in Jayapura, Papua. Interviews were conducted with a number of parties, both Muslim migrants and local Papuans, to obtain information on many things including their response to the presence of Muslim migrants. In addition, data was also obtained through the documentation of literature related to the topic of this paper. The data obtained were then analyzed through the steps of qualitative analysis, namely data reduction, data presentation, drawing conclusions/verification. This paper confirms that Muslim migrants made various efforts to deal with various ob...

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Social media enables government to discover events in real time, and forecast public opinion. This study presents a system prototype for measuring public opinion from News channels, Bulletin Board Systems (BBS) and social networking... more
Social media enables government to discover events in real time, and forecast public opinion. This study presents a system prototype for measuring public opinion from News channels, Bulletin Board Systems (BBS) and social networking sites, including Facebook. The proposed system aims to improve communication between government officials and ordinary citizens about service delivery. The proposed system applies event-driven simulation to accelerate the processing speed, and thus provides a better solution for measuring public opinion.