Ups
Ups
Ups
2.) What technologies are used by UPS? How are these technologies
related to UPSs business strategy?
The technologies used by UPS are:
DIAD
Bar-code scanners
Wireless communication
GPS tracking software
Centralized database
ERP solution
Web-based Service
ETC
How are they related to UPSs business strategy? Because this technologies is
important in maintaining the high level of customer service while keeping costs low
and streamlining its overall operations.
Operational excellence
New products, services and business models
Customer and supplier intimacy
Improved decision making
Competitive advantage
Focuses on introducing efficiency in performance
High level of customer service