Central Monitoring and

Control Software for

GRMS & Access Control

The objective of the Guest Room Management System

(GRMS) is to provide convenience to the guest, enhance the
operator’s management control and provide energy savings.

The design for the GRMS is based on an integrated DIN

rail mountable room control unit (RCU). The RCU houses
all the control devices such as relays, dimmers and FCU
control modules. Auxiliary control devices such as wall
mounted control panels, thermostats, DND/MUR
indicator and Key card holders provides the control user
interfaces to the system.

Highlights
n One solution to offer excellent guest experience

n Beautiful aesthetics that blend into any environment

Central
n HighlyMonitoring andwith
economical solution Control Software for RMS and Access Control
rich functionality
Installed on a central PC:
n Reliable technology, designed for guest comfort
n Room status monitoring such as Do-not-Disturb, Make-up-Room, Laundry, Make-up-Room-to-let, Ready-to-let,
n Flexibility
Maid to choose
Call, Guest from aunscheduled
occupancy, wide range of choices Out of order, Panic alert, Smoke Alert and many more
occupancy,
according to the customer specifications.
n All that luxury, essentially without all that cost
n Control various parameters such as temperature in the room.
n Simplicity
n Alarm logs
n Encoding of cards for access control
n Check in/Check Out
n Access control rights
n Access control logs
n Common area management for access
n Centralized console for Front Desk & House Keeping
n Special Security Console

The technical architecture is based on:

n Client/Server
n Modular System Components
n Hardware key protection
 Integration with Property
Management Systems
(PMS)

Integration with Property Management Systems (PMS)

The central management software can be interfaced with the PMS. It will receive at the minimum the following information from PMS:
n Room rented Status
It will transmit at minimum the following information to PMS:
n Room Occupancy n DND Status n MUR Status

This can be further enhanced based on specific customer requirements.

Integration with Building Management Systems (BMS)

The central management software has all the information regarding room status including temperature available in its database.
This can be made available to third party systems like BMS for monitoring purposes. If required an interface can be developed to allow
temperature to be controlled from the BMS console.

GRMS - Centralized System

Guestroom 1 Guestroom 2 Guestroom 3..................................Guestroom N

Hotel Ethernet Network

Service Console
PMS
SYSTEM

ADMIN
NETWORK
Central PC
CENTRAL
AC
SYSTEM

13
1
 Access Control
Courtesy Panel

Courtesy Panel without Card Reader

Access Control
This is mounted outside the room. It has DND, MUR & Laundry indicators and a Bell Push. The DND, MUR & Laundry indicators
are turned on when the guest requests for the same by using switches on the internal DND, MUR & Laundry service panel. On pressing
C
theard Reader
Bell Push the programmed music will be played inside the room. The logic of working of the same is linked to the DND service
Contactless RFID
request status. Cardare
Chimes Reader
storedbehind thefiles
as wave corridor panel
and our RCU has full control over the chime unit. Our Courtesy Panel will have all the
necessary indications and switches as specified by the customer.
Features:
The
n standard
Radio features
Frequency are: n(RFID)
Identification Make-up Room (LED Indication) n Do Not Disturb (LED Indication)
n Integrate
n Laundry to hotelIndication)
(LED loyalty programs, vendor
n Bell Push payments etc.
(Chime)

Courtesy Panel with Card Reader

This is mounted outside the room and has an inbuilt Proximity Card Reader. When the guest or staff shows the access card it will grant
access to the room by unlocking door based on the validity of the card. The details of the cards are communicated with the central
management software to ensure real time security access.

The following are the salient features of the card reader panel:
It can identify the following 2 types of cards.
n Guest
n Staff

Features:
LEDs on the front panel light up to display the following states:
n Access Allowed / Access Denied n DND, MUR & Laundry Status
n Integration with third party system
 n Key Card Holder
n Digital Thermostat

Key Card Holder

This is mounted inside the room generally in the corridor of the room adjacent to the main door. The cards
can be inserted in the card holder upon entry into the room and a pre-programmed welcome scene is activated.
When the key card is taken out, the entire load except the mini bar will be turned off after a delay of 30
seconds (this delay is adjustable according to the customer’s specification). Different cards are used to
differentiate between guests and staff. The keycard holder is provided with a service panel which has buttons
for Do Not Disturb & Make up Room.
The guest can request the service by pressing the respective switches on the panel. This will turn on the
respective indicator on the courtesy panel outside the room and it will remain on until attended or cancelled.

Digital Thermostat
This is generally wall mounted inside the room in
a location which is easily visible to the guest. 1 LCD Screen
It is used as user interface to control the air
conditioning in the room.

Its salient features are:

n Switches for temperature setting
n Set temperature or actual ambient
temperature display 2 3 Temperature +-
Fan speed +/-buttons: buttons: FAN+ and FAN-
n Fan speed control using +/- buttons
TEMP+ and TEMP-
n Low voltage operation
n Temperature can be varied in 1º C steps 3
4 Fan speed indicators
n LED display with adjustable brightness
Wireless Bed Side Panel

State-of- the-art Wireless Bed Side Panel

This is a wireless version of the bedside panel. These are multi-functional panel
that allows guest to control Lighting, Dimming, Air-conditioning and also
features the service buttons (DND, MUR & Laundry). It also has a master switch
through which all the lights can be switched off except the night light and
bathroom light (this can be changed according to customers’ specifications).
Normal function will resume once any key is pressed. It also has a display that will
show real time temperature and time.

Qlite offers both touch screen, as well as tablet PC - wireless bed side panels.
 Room
Multi Control Unit
Function
(RCU)Panels
Control

Dimming Control Panel

This is wall mounted at various convenient locations within the room.
The guest can dim up or down the lights using the switches on the panels.

Lighting Control Panel

This is wall mounted at various convenient locations within the room.
The guest can switch on or off the lights using the switches on the panels.
It can have up to 6 switches on one panel.

Curtain Control
This electronically provides smooth control of the curtains in your hotel room.
Curtains can be controlled via multi function control panel or the bed side panel.

DND/MUR Service Panel

This is wall mounted inside the room, either as a seperate panel or part of bedside
panel, generally located at the bedside. The guest can request the service by pressing
the respective switches on the panel which will turn on the respective indicator
on the courtesy panel outside the room.

DND - Do Not Disturb

Room
This switchControl Unit (RCU)
provides complete privacy for the guest. When pressed the DND
indicator on the courtesy panel will be activated. The door chime is disabled and then
This ispressing
while locatedthe
within
doorthe room
chime theand is generally
DND display not
willeasily
flash. visible to the guest.
The RCU is responsible for controlling all elements within the room. It also communicates
MUR – Make-up
with the central monitoringRoom
software and provides the status of the room.
When
It is anpressed, themicroprocessor
intelligent MUR indicatorbased
on the courtesyhaving
controller panel will
the be activated and the
following:
message will be sent through the network to housekeeping/reception/laundry
n Micro-processor based System Interface Module n Switching Module
collection etc. for cleaning of the room. The status will also be communicated to the
n Dimming Module n FCU Controller n TCP/IP Connectivity
central management software through the RCU.
In an event of power failure, it is possible to bypass the entire system and the designated
emergency lighting circuits shall be forced on. The RCU is designed with a time delay of
2 to 3 sec to reduce sudden loading when power returns after a power failure or shutdown.
RCU can be expanded without having to replace the original relay boards.
When the power resumes after power failure, the last status will be restored. Room Management System

The RCU is enclosed in a metal chassis enclosure, provided with sufficient ventilation.
It has knock-out holes (dia. 25mm) for cable entry conduits. Entire connections to and
www.qliteglobal.com
from this unit are with suitable control cables.

19
5
 Door/Window
Door/Window
Contact
Contact

Door/Window Contact
Door/Window Contact
Thisisisgenerally
This generallymounted
mountedto tothe
thedoor
dooror orwindow
windowto tomonitor
monitorwhether
whetherthe
thedoor
doorororwindow
windowisis
openedor
opened orclosed.
closed.ItItisisconnected
connectedto
tothe
theRCU
RCUusing
usingvolt
voltfree
freecontacts
contactsand
andititcan
canbe
beused
usedto
to
controlthe
control theair
airconditioning
conditioningmoremoreefficiently.
efficiently.
 Bedside Panel
Bedside Panel

Bedside Panel
Bedside Panel
Bedsidepanel
Bedside panelisisaawall
wallmounted,
mounted,tabletabletop
topororportable
portable
console kept near the bedside. The guest can conveniently
console kept near the bedside. The guest can conveniently
operatethe
operate thepanel
panelwhile
whilelying
lyingononthe
thebed.
bed.The
Thestandard
standard
finish is matt black glass but the panels are also available
finish is matt black glass but the panels are also available
withspecial
with specialfinishes
finisheslike
likeChampagne
ChampagneGold, Gold,White
Whiteor orany
any
otherfinish
other finishas
asper
perspecial
specialorder
ordertotosuite
suiteboth
boththe
thefunctional
functional
andaesthetic
and aestheticrequirements
requirementsof ofthe
thecustomer.
customer.Since
SinceQlite
Qlite
believesthat
believes thatthe
theBedside
BedsidePanel
Panelshould
shouldreflect
reflectthe
theidentity
identity
ofthe
of theHotel,
Hotel,aacomplete
completecustomization
customizationisisprovided
providedforforthe
the
hotelowner
hotel ownerto tothe
theextent
extentthat
thateven
eventhethehotel
hotellogo
logoisis
displayedon
displayed onthe
thepanel.
panel.

77
Wireless Bed Side Panel

State-of- the-art Wireless Bed Side Panel

This is a wireless version of the bedside panel. These are multi-functional panel
that allows guest to control Lighting, Dimming, Air-conditioning and also
features the service buttons (DND, MUR & Laundry). It also has a master switch
through which all the lights can be switched off except the night light and
bathroom light (this can be changed according to customers’ specifications).
Normal function will resume once any key is pressed. It also has a display that will
show real time temperature and time.

Qlite offers both touch screen, as well as tablet PC - wireless bed side panels.
 Multi
RoomFunction
Control Unit
Control
(RCU) Panels

Dimming Control Panel

This is wall mounted at various convenient locations within the room.
The guest can dim up or down the lights using the switches on the panels.

Lighting Control Panel

This is wall mounted at various convenient locations within the room.
The guest can switch on or off the lights using the switches on the panels.
It can have up to 6 switches on one panel.

Curtain Control
This electronically provides smooth control of the curtains in your hotel room.
Curtains can be controlled via multi function control panel or the bed side panel.

DND/MUR Service Panel

This is wall mounted inside the room, either as a seperate panel or part of bedside
panel, generally located at the bedside. The guest can request the service by pressing
the respective switches on the panel which will turn on the respective indicator
on the courtesy panel outside the room.

DND - Do Not Disturb

This switch provides complete privacy for the guest. When pressed the DND
Room
indicator Control Unit
on the courtesy (RCU)
panel will be activated. The door chime is disabled and then
while pressing the door chime the DND display will flash.
This is located within the room and is generally not easily visible to the guest.
The RCU is responsible for controlling all elements within the room. It also communicates
MUR – Make-up Room
with the central monitoring software and provides the status of the room.
When pressed, the MUR indicator on the courtesy panel will be activated and the
Itmessage
is an intelligent microprocessor
will be sent based controller
through the network having the following:
to housekeeping/reception/laundry
n Micro-processor based System Interface Module will
collection etc. for cleaning of the room. The status also be communicated
n Switching Module to the
central management software through the RCU.
n Dimming Module n FCU Controller n TCP/IP Connectivity

In an event of power failure, it is possible to bypass the entire system and the designated
emergency lighting circuits shall be forced on. The RCU is designed with a time delay of
2 to 3 sec to reduce sudden loading when power returns after a power failure or shutdown.
RCU can be expanded without having to replace the original relay boards.
When the power resumes after power failure, the last status will be restored. Room Management System

The RCU is enclosed in a metal chassis enclosure, provided with sufficient ventilation.
It has knock-out holes (dia. 25mm) for cable entry conduits. Entire connections to and
www.qliteglobal.com
from this unit are with suitable control cables.

195
 Access Control
Courtesy Panel

Courtesy Panel without Card Reader

Access
This Control
is mounted outside the room. It has DND, MUR & Laundry indicators and a Bell Push. The DND, MUR & Laundry indicators
are turned on when the guest requests for the same by using switches on the internal DND, MUR & Laundry service panel. On pressing
theCBell
ard Push
Reader the programmed music will be played inside the room. The logic of working of the same is linked to the DND service
Contactless
request status.RFID
ChimesCard
are Reader behind
stored as the corridor
wave files and our panel
RCU has full control over the chime unit. Our Courtesy Panel will have all the
necessary indications and switches as specified by the customer.
Features:
The standard
n Radio features
Frequency are: n Make-up
Identification (RFID) Room (LED Indication) n Do Not Disturb (LED Indication)
Integrate
Laundry
nn to hotel
(LED loyalty programs,
Indication) vendor
n Bell Push payments etc.
(Chime)

Courtesy Panel with Card Reader

This is mounted outside the room and has an inbuilt Proximity Card Reader. When the guest or staff shows the access card it will grant
access to the room by unlocking door based on the validity of the card. The details of the cards are communicated with the central
management software to ensure real time security access.

The following are the salient features of the card reader panel:
It can identify the following 2 types of cards.
n Guest
n Staff

Features:
LEDs on the front panel light up to display the following states:
n Access Allowed / Access Denied n DND, MUR & Laundry Status
n Integration with third party system
 n Key Card Holder
Access Control
n Digital Thermostat

Encoder
Key Card Holder
ThisQlite offers high
is mounted Quality
inside andgenerally
the room sophisticated
in theRFID encoder
corridor of the for
roomtheadjacent
Guest astowell as Staff
the main cards.
door. TheMultiple
cards encoders can be connected
directly onto the hotels network.
can be inserted in the card holder upon entry into the room and a pre-programmed welcome scene is activated.
When the key card is taken out, the entire load except the mini bar will be turned off after a delay of 30
Keycards
seconds (this delay is adjustable according to the customer’s specification). Different cards are used to
differentiate between
Qlite offers guests
various RFIDandcards
staff.(e.g.
Thefor
keycard
guestsholder is ).
or staff provided with a service panel which has buttons
for Do Not Disturb & Make up Room.
The guest can request the service by pressing the respective switches on the panel. This will turn on the
respective indicator on the courtesy panel outside the room and it will remain on until attended or cancelled.

Digital Thermostat
This is generally wall mounted inside the room in
a location which is easily visible to the guest. 1 LCD Screen
It is used as user interface to control the air
conditioning in the room.

Its salient features are:

n Switches for temperature setting
n Set temperature or actual ambient
temperature display 2 3 Temperature +-
Fan speed +/-buttons: buttons: FAN+ and FAN-
n Fan speed control using +/- buttons
TEMP+ and TEMP-
n Low voltage operation
n Temperature can be varied in 1º C steps 3
4 Fan speed indicators
n LED display with adjustable brightness
Central Monitoring and
Control Software for
GRMS & Access Control

Central Monitoring and Control Software for RMS and Access Control
Installed on a central PC:
n Room status monitoring such as Do-not-Disturb, Make-up-Room, Laundry, Make-up-Room-to-let, Ready-to-let,
Maid Call, Guest occupancy, unscheduled occupancy, Out of order, Panic alert, Smoke Alert and many more
according to the customer specifications.
n Control various parameters such as temperature in the room.
n Alarm logs
n Encoding of cards for access control
n Check in/Check Out
n Access control rights
n Access control logs
n Common area management for access
n Centralized console for Front Desk & House Keeping
n Special Security Console

The technical architecture is based on:

n Client/Server
n Modular System Components
n Hardware key protection
 Integration with Property
Management Systems
(PMS)

Integration with Property Management Systems (PMS)

The central management software can be interfaced with the PMS. It will receive at the minimum the following information from PMS:
n Room rented Status
It will transmit at minimum the following information to PMS:
n Room Occupancy n DND Status n MUR Status

This can be further enhanced based on specific customer requirements.

Integration with Building Management Systems (BMS)

The central management software has all the information regarding room status including temperature available in its database.
This can be made available to third party systems like BMS for monitoring purposes. If required an interface can be developed to allow
temperature to be controlled from the BMS console.

GRMS - Centralized System

Guestroom 1 Guestroom 2 Guestroom 3..................................Guestroom N

Hotel Ethernet Network

Service Console
PMS
SYSTEM

ADMIN
NETWORK
Central PC
CENTRAL
AC
SYSTEM

13
1
EUROPE HEADQUARTERS:
Qlite Limited
Unit 4, Severnlink,
Newhouse Farm Industrial Estate
Chepstow, NP16 6UN,
United Kingdom
Tel: +44 (0) 1600 772297
Fax: +44 (0) 1600 551197
Email: sales@qliteglobal.com

ASIA PACIFIC HEADQUARTERS:

Qlite Electronics Controls P. Limited
Office 539-540, Tower B3,
Spaze I Tech Park, Spaze Tower,
Sohna Road, Gurgaon, Haryana, India
Tel : +91 124 4264701 - 08
Email: indiasales@qliteglobal.com

MIDDLE EAST & AFRICA

HEADQUARTERS:
Qlite (FZC)
P.O. Box 120768,
Sharjah Airport International Free (SAIF)
Zone, Sharjah, UAE
Tel/Fax: +971 6 5579 618
Email: sales_uae@qliteglobal.com