ARBA MINCH UNIVERSITY

INSTITUTE OF TECHNOLOGY
DEPARTMENT OF COMPUTER SCIENCE AND IT
INTERNSHIP ATTACHMENT REPORT
ON
“Networking and Installation at AMU ICT”

An Internship Report Presented to the

FACULITY OF COMPUTING AND SOFTWARE ENG’G
Submitted By

1. Gebriel Gashite………………………………..….RAMIT/2118/08
2. Adane Gendisha………………………………….RAMIT/2110/08
3. Mesfin Menesha…………………….……………RAMIT/T/022/09
4. Chernet Tagash…………………………………...RAMIT/2244/08
5. Meron Endale……………………………………..RAMIT/2263/08
6. Bereket Lukas……………………………………..RAMIT/2296/08
7. Tamirat Dinato……………………………………RAMIT/2176/08
8. Yinebeb Ewunetu…………………………………RAMIT/T/018/09
9. Ashenaf Kefiyalewu……………………………....RAMIT/2115/08
10. Natinael Tebeje…………………………………...RAMIT/2299/08
11. Mintiwab Nigusse………………………………....RAMIT/2135/08

Sub. Date November 1, 2018

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Name of advisor_________________________________sgunture______________

Name of supervisor______________________________siguaure_______________

Name of Examiner_______________________________signiture______________

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Dedication

We dedicated this internship report to the department of computer science and information
technology, a department which have special place in our academic carrier and future life. And
finally we dedicated for Arba Minch University Information Communication Technology(ICT).

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Acknowledgement

First we would like to thanks God for his great love and grace. Secondly, we would like to say
thanks to AMU to give us internship chance in order to apply our theoretical knowledge into
real world work place. Next, we would like to say thanks to AMU-ICT staff employers: Mr.
Joseph Ambaye, Mr. Minale and our main coordinator Mr. Mikiyas for his encouragement,
guidance and support from the beginning up to the last level enabled us to develop an
understanding of the field practice.
Lastly, we offer our regards to all of those who supported us that we didn’t listed their name here
during the completion of our internship in Arba Minch University.

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Abstract

This is our interne ship report that includes all activities we have done during internship.
Actually the report encompasses more about our practically activities that we have done.
Also include more description about network devices and switch configuration.

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Table Contents

Contents
Dedication ...................................................................................................................................................... i

Acknowledgement ........................................................................................................................................ ii

Abstract ........................................................................................................................................................ iii

Figures Lists ................................................................................................................................................. vi

1. INTRODUCTION ................................................................................................................................ 1

1.1 Background of company ............................................................................................................... 1

1.2 Rationale of the Internship Report ................................................................................................ 2

1.3 Objectives of the internship report ................................................................................................ 3

1.3.1 General Objective:- ............................................................................................................... 3

1.3.2 Specific objective .................................................................................................................. 3

1.4 Mission of the organization........................................................................................................... 3

1.5 Vision of the Arba Minch university ............................................................................................ 4

2. ACTIVITIES OR THE MAIN BODY OF THE INTERNSHIP REPORT .......................................... 4

2.1. The activities Related to theoretically class .................................................................................. 5

2.2. The activities Related to Computer Networking ........................................................................... 6

2.2.1 Straight through Ethernet cables ........................................................................................... 8

2.2.2 Crossover cable Ethernet cable ........................................................................................... 10

2.3 Switch configuration ................................................................................................................... 11

2.4 Activity that related to hrm.amu.edu.et system........................................................................... 14

2.5 Our responsibility........................................................................................................................ 16

3. THE SIGNIFICANCE OF THE INTERNSHIP TO AMU ICTC ...................................................... 16

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4. THE CHALLENGES ENCOUNTERED DURING THE INTERNSHIP .......................................... 17

4.1 Organizational Challenges we have faced .................................................................................. 17

4.2 Academic Related Challenges .................................................................................................... 17

5. KNOWLEDGE ACQUIRED DURING THE INTERNSHIP ............................................................ 18

6. IMPLICATION TO ORGANIZATION ......................................................................................... 18

7. IMPLICATION TO THE UNIVERSITY........................................................................................... 18

8. SUMMARY AND CONCLUSIONS ................................................................................................. 20

9. SUGGESTIONS ................................................................................................................................. 21

10. REFERENCES ............................................................................................................................... 22

11. APPENDICES ................................................................................................................................ 23

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Figures Lists

Figure 1. (Used materials)............................................................................................................................ 6

Figure 2. (AMU) data center ........................................................................................................................ 7
Figure 3. cut cable ......................................................................................................................................... 8
Figure 4. unwind cable ................................................................................................................................. 8
Figure 5. Pinch the wire ............................................................................................................................... 9
Figure 6. push the cable .............................................................................................................................. 9
Figure 7. Check the cable............................................................................................................................ 10
Figure 8 . to add employee .......................................................................................................................... 15
Figure 9. to fill employee personality ......................................................................................................... 15
Figure 10. to view employee information ................................................................................................... 16

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1. INTRODUCTION

1.1 Background of company

Arba Minch University is one of the Universities in Ethiopia. It is located in Sothern Nations,
Nationalities and peoples Regional State. The University was initially founded as the Arba
Minch Water Technology Institute (AWTI) in 1986, and retains its reputation as a center of
excellence in Water related studies in Eastern Africa. The University was officially inaugurated
and shifted from institute to the University level in June 2004.

Over the past few years the University has experienced a period of rapid growth and its
administrative and academic functions are now distributed across five campuses in Arba Minch
and one campus in Sawla. This has presented substantial challenges in co-coordinating
University wide activities. This situation urged the importance of ICT in the day to day
activities of the university. Information and institutional knowledge, internally shared, and with
other national and international institutions, is also increasingly commonly managed in digital
format.

The Information and Communication Technology Center (ICTC) team provides the primary
management and support for computing and technology services within the University. ICTC
manages the wired and wireless network infrastructure, campus computer classrooms and
facilities, and maintains University owned computer equipment and peripherals.

ICTC also manages a number of services, including the University's institutional Email, Video
Conferencing, Antivirus control, Official Websites, the Internet Connection service, and
business systems such as the Integrated Library System, and the Student Management
Information System (SMIS).

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ICTC staffs are currently working on a number of projects to enhance the University's ICT
services and to support delivery of the University's administrative and academic functions in
line with the University's ICT Strategy.

The team is the main source of support and advice for both academic and administrative
departments on computing and technology issues.

Operational areas include:

Customer Support.
Network and Network Security.
Operational Services and Systems.
Training and Consultancy.
Maintenance.

1.2 Rationale of the Internship Report

Generally, an internship consists of an exchange of services for experience between a student

and an organization. Students can also use an internship to determine if they have an interest in
particular career, to create a network of contacts, or to gain school credit. Some interns find
permanent, paid employment with the organization for which they worked upon completion of
the employment at the completion of an internship is not guaranteed.

Since we are fourth year students we are expected to practically apply and gain experience
about what we have learned in the class room setting. That is why our department designed this
internship. Our department assigned us to AMU ICTC and the center accepted our placement.
The ICTC of AMU is the right place to implement at least most of the knowledge areas we
have addressed in the past three years. In light of this, this internship is designed for students of
Information Technology in order that they can acquire practical skill based knowledge
especially in the areas of Data Communication and Computer Network, and system

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administrator Technical Support. This is the short reason for our internship program for two
months.

1.3 Objectives of the internship report

This Internship reports have general and specific objectives:-

1.3.1 General Objective:-

The general objective of this internship program is in order to provide students with the
opportunity to gain practical experience about what we have learned in classroom theoretically.

1.3.2 Specific objective

To gain experience on organization structure of service providing office

To develop the skill of computer maintenance
To develop the skill of system networking
To develop the skill of computer networking
To learn how to give technical support for customers
To apply data communication knowledge in the actual situation
To know how the people communicate each other in work

1.4 Mission of the organization

A. Mission of Arba Minch University

Arba Minch University has a mission of offering relevant and quality education and
training; conducting demand driven research and rendering accessible community
services.
B. Mission of AMU-ICTC is to provide:
 Internet usage.
 Manual system to computer aided system.

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 Maintain different machine types such as computer, photo copy
machine, printer and etc.
 Wide wireless internet service in everywhere in the campus and filter
(block) unwanted site.

1.5 Vision of the Arba Minch University

Arba Minch University aspires to be a leading university in Ethiopia, a center of

excellence in the field of water resources in Africa and competitive in the world
by 2020.

2. ACTIVITIES OR THE MAIN BODY OF THE INTERNSHIP REPORT

In June 2018 the Faculty of computing and software engineering announced that there will be
internship in the coming July and August. They have also given us cooperation letter to
organizations which are willing to accept students for internship. Members of our group
preferred to work in ICTC of AMU based on the information that it is the best place to have
better experiences.
On the first week of July we submitted the letter to the office AMU ICTC director.
Immediately the director accepted our request and allowed us to work in the staff for two
months.
In the first week we planned to observe the activities in the ICTC. First we focused on the Data
center and its functions and how data is communicated. In this section we have seen the ICT
Infrastructure of the University and its major resources. Secondly we critically observed how the
computer network is systematized in the university and how its gives service for different
customers inside and outside the University. We have stayed with the network administrators

In the second week we got permission to join the system administrator and technical support
section. The main task of this section is providing system service for the staff and related
electronic materials. This is done in two ways:

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1. One materials need maintenance brought to the section by customers,

2. Secondly technicians will go to offices who requested maintenance. They
providing technical support is another important task provided by the technicians.
During our observations we have seen how customers are provided with service
they seek from the center. Different formats and official procedures of service,
delivery and communication techniques with offices in the university, other
universities and even other public or private organizations.
We have also observed the major bureaus that use ICT infrastructure like the wireless network.
To mention some of them:- office of the registrar, Main Library, Staff Lounge, Post Graduate
Library, Bedena Caffe, Post Graduate Dormitory, the Main Administrative Building, Students
Dormitory and the like. There are also offices with physical wired network topology. These
networks was designed, built, maintained and administrated by the ICTC of the University. All
the Computers in these offices were also connected to the proxy server via the wired network.

Beginning to the third week to the last day of the internship we were assigned to work with the
staff in the day to day activities of AMU ICTC. We have involved in data communication,
computer networking, computer maintenance and technical support activities. During the time
we were attending all the tasks of the staff. We have been working with them as a team.

The details of the major activities we have done during the internship are described as follows:

2.1. The activities Related to theoretically class

In first week, before going to practically class the AMU-ICTC offices assigned Ms. Mikiyas and
he thought us basic concept about network, network devices, subnet and layer by relating it with
real world.
Some of the theoretical class we had learned:
 Introduction class for network.
 Network devices.
 Subnet calculation.
 Layer

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 Network address translator (NAT).

2.2. The activities Related to Computer Networking

The material that is used to during activity (Tools).

 Trucking conduit
 UTP cables
 Crimped cable tester
 Cisco switch (24 and 48 ports)
 Rack
 Drill
 Fisher
 RJ 45 box (Face plate)
 Patch panel
 Cutter
 Crimper
 Puncher

Figure 1. (Used materials)

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In the first week we planned to observe the activities in the ICTC. First we focused on the Data
center and its functions and how data is communicated. In this section we have seen the ICT
Infrastructure of the University and its major resources. The AMU data center is just like this

Figure 2. (AMU) data center

During our computer networking session we did many activities such as:-

1. Drilling the building (drilling building hole to install truck

Condition). During our activity we did drilling the building for the
purpose of installing network in the office and computer
laboratories. During this activity we need drill, fisher and soon
2. Trucking the Condit through which UTP cables are installed for
LAN and making node on trunk using RJ 45 box.

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3. Crimping cable by using cat5 cable

When crimping cable we have two types of cables

2.2.1 Straight through Ethernet cables

Are the standard cable used for almost all purposes.

How to make standard cable:-
Cut into the plastic sheath from the end of the cut cable.

Figure 3. cut cable

Unwind and pair the similar colors.

Figure 4. unwind cable

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Pinch the wires between your fingers and straighten them out as shown. The
color order is important to get correct.

Figure 5. Pinch the wire

Carefully push all 8 un-stripped colored wires into the RJ 45 connector.

Figure 6. push the cable

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A view from the top. All the wires are all the way in. There are no short wires

Figure 7. Check the cable

CRIMPING THE CABLE carefully place the connector into the Ethernet
Crimper and cinch down on the handles tightly. Then make sure to test cable
before installing them.

2.2.2 Crossover cable Ethernet cable

It is used to directly connect one computer to another computer without going through a
router, switch or hub.

Color arrangement of crossover cable:-

1. white green
2. green
3. white orange
4. Blue
5. white blue
6. orange
7. white brown
8. brown

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2.3 Switch configuration

We had seen how to configure switch. Switch configuration is very important because
different network is communicate by creating VLAN in switch and also easily to maintain the
network traffic. Switch is connect with computer by the console cable as told us network
technician so configuration are described below:-

1) Configuring as access port:

When you configure a port in access mode, you can specify which VLAN will carry the
traffic for that interface. If you do not configure the VLAN for port access mode, or
access port, interface carries traffic for the default VLAN (VLAN1).

An access port can have only one VLAN configured on the interface; it can carry traffic
for only one VLAN.

2) Configuring as trunk port:

When you configure a port in trunk mode; you prefer the port make point-to-point link
between device and another network device. Trunk port can carry the traffic of multiple
VLANs over a single link and allow you to extend VLANs across an entire network.

A trunk port can have two or more VLANs configured on the interface; it can carry traffic
for several VLANs simultaneously.

In this field activity practice we have examined and practiced how to configure layer
two switches as access mode and trunk mode.

Step 1: We connected our laptop to the switch using console cable and got access to
command line interface of cisco switch.

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Step 2: We configured basic Switch configurations as follow.

a) Switch>enable // this command is used to get in to user/privileged mode.

b) Switch configure terminal // used to get in to global configuration mode.
c) Switch (config) #hostname AMU // used to give specific hostname for the device.
d) AMU (config) #enable secret AMUICTC// used to set secure or encrypted password in
order to get in to user /privilege mode of the device.
e) AMU (config) #line vty 0 15

AMU (config-line) #password AMUICTC

AMU (config-line) #login
AMU (config-line) #exit // used to set authentication password for user
Verification access to those of telnet clients.

f) AMU (config-line) #line console 0

AMU (config-line) #password AMUICTC
AMU (config-line) #login
AMU (config-line) #exit // these commands are used for authentication for the
User to get access in to device using console port.

g) AMU (config) #banner motd #*** unauthorized access is prohibited ***# // this
command prefers warning message to those who access the device without authority will be
punished.

Step 3: We created VLANs on the switch.

a) AMU (config) #vlan 130

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AMU (config-vlan) #name
PG_office AMU (config-vlan) #do
write

b) AMU (config-vlan) #vlan 142

AMU (config-if) #name
PG_stud AMU (config-if) #do
write

Step 4: We configured IP address for the VLAN interfaces

a) AMU (config) #interface vlan 130

AMU (config-if) #IP address 192.168.10.5

255.255.255.0 AMU (config-if) #do write

b) AMU (config) #interface vlan 142

AMU (config-if) # IP address 192.168.15.7

255.255.255.0 AMU (config-if) #do write

AMU (config-if) #

Step 5: We configured the ports as trunk and access mode as follow

a) AMU (config) #interface fastEthernet 0/1 MCB-

605-SW (config-if) #switchport mode access
AMU (config-if) #switchport access vlan 130
AMU (config-if) #exit

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b) AMU (config) # interface fastEthernet 0/2
AMU (config-if) #switchport mode access
AMU (config-if) #switchport access vlan 130
AMU (config-if) #exit

The above commands prefer port fastEthernet 0/1 and fastEthernet 0/2 to become as
access mode. Both of them are configured to be in the same VLAN (30).

a) AMU (config)#interface fastEthernet 0/3

AMU (config-if) #switchport mode
trunk
AMU (config-if) #switchport trunk allowed vlan
130,142 AMU (config-if) #exit

These commands prefer the port fastEthernet 0/3 to be a trunk port in order to carry
multiple VLANs across a single virtual trunk port.

2.4 Activity that related to hrm.amu.edu.et system

In our internship practice the system that we have seen in our staying in Arba Minch
University is hrm.amu.edu.et. The system belongs to human resource management as the name
indicates. The purpose of the system is to improve manually work into computerized system.
And the most purpose of the system is to store employees data and information in secure way.
Some of the knowledge we acquired from system is:
 We knew how to organize data in the computerized way.
 We knew how to act on the systems after our graduation.
 We knew how to manage employees with systems.
 We knew how to set employee information and data in secure ways.
 We have got motivation to develop our system that solves certain problem
and secure information in the future.
Procedure undertaken to work on the system:

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1. Login into the system by typing username and password.

2. Click on add button to employee.

Figure 8 . to add employee

3. Add employee personality

Figure 9. to fill employee personality

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4. After you added employee information, you could able to view the employee

Figure 10. to view employee information

2.5 Our responsibility

 We were very oriented on the given task that we have to perform.

 We attended in all networking and on data entry days.
 We worked a wonderful job with our friends in our given responsibilities.
 We respect the appointment time and come in time punctually.

3. THE SIGNIFICANCE OF THE INTERNSHIP TO AMU ICTC

In internship practice we did many activities for the AMU ICT during our practices which is
related work with ICT work stations.

Fortunately by helping ICT customer and also other staff member during they help ICT for the
work

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4. THE CHALLENGES ENCOUNTERED DURING THE INTERNSHIP

Generally an internship cannot be free from challenges. Because it brings together three
different bodies:- The regular staff, the internists and the customers. Furthermore, since
students are facing a new environment other than what they have already experienced.
Therefore our internship activity cannot be free from challenges. The challenges that we have
encountered are categorized in to two: organizational and academic.

4.1 Organizational Challenges we have faced

Few members of AMU ICTC staff were not willing to cooperate with us
ICT staffs give attention to perform their regular task than sharing experience for
internship students
Repeated power interruptions
Shortage of the necessary inputs and tools for maintenance
Absence of enough space for maintenance
Some customers are not confident on the service provided by internship students
Shortage of practical time to observe and understand over all network
infrastructures and all configuration of the system in the network devices.
Network professional workers are busy and shortage of man power.

4.2 Academic Related Challenges

Fortunately, however, we have not faced serious academic challenge. The tasks we were given
to perform during the internship and functions and services of the ICTC strongly match with
our academic preparations in the classroom context. Our academic class room academic
context is not only relevant to the internship assignment but also with our future job.

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5. KNOWLEDGE ACQUIRED DURING THE INTERNSHIP

It is obvious that we have acquired valuable experience, knowledge and skill from the
internship. This experience and knowledge acquired from the internship have different
implications to the organization of attachment and to the university or department.

6. IMPLICATION TO ORGANIZATION

The staffs to organization will get mental satisfaction because of their sharing
experience and building capacity of future professionals. Indirectly building the
capacity of the society and the state at large.

The internists also contribute to the organization by enhancing its capacity of service
delivery. For example during our internship session we have facilitated network
administration, we have involved in network development and computer maintenance.
We also involved in organizing student lab with full infrastructure. This has an
implication to the organization.

The organization will also save its money because internists are giving service without
payment. Furthermore, we have also maintained computer which are not giving service.
This is also economic advantage.

7. IMPLICATION TO THE UNIVERSITY

The experience we have acquired our capacity of performing tasks has its own
implication on the internship program usually conducted in our department. Our
capacity to perform tasks shows that the class room context is effective and efficient.
This shows that the department its staff are doing what they are expected to do
properly.

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Our gaps and the challenges we have face on the ground have also implication. The
University should at least try to create awareness to organizations about internship
before placing students. The department can also at least buy some maintenance inputs
and tools for the organization.
Changing theoretical knowledge to practical knowledge
Understanding the ICT data center
Get additional knowledge on the network installation and computer maintenance

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8. SUMMARY AND CONCLUSIONS

In our internship practice we did many activities on the computer network and system, when
we sum up these field practices on networking in AMU ICT it helps us to strengthen our
previous theoretical knowledge by observing the components of the computer networks and
their functionality practically. This field practice also makes us to know more about the
problems occurred within computer network operating system, computer networking and
computer system and find a solution for that problem. Generally, this practical attachment is
not only gaining experience but also it shapes how to communicate, how to feel and how to use
time properly in the organization.

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9. SUGGESTIONS

AMU- ICT is good in planning program, serving official budget and in network infrastructure.
But there is poor in resource management and network distribution for user and there is no
Teamwork, different web site are blocked we recommend the organization it is better to enhance
the network distribution for user and resource management.

In our internship period there are strong and weak sides. In the weak side we would like We seen
some problems in work assignment for intern students. At the first month, our Supervisor was so
busy and can’t follow us well and the required materials (equipment’s) are not ready for use. For
this, we recommend that the company should be ready to present necessary equipment’s for the
coming internship students. Strong sides during our internship is the company is equipped with
all basic material needed for internship.
to recommend the company for future students to prepare more computer laboratories.

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10. REFERENCES

Our references are the following site as well as some information collected manually.

 Data communication and networking, fifth edition.

 www.e-learning.amu.edu.et.
 Cisco CCNP Switching Study Guide v2.01-Aaron Balchunas.

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11. APPENDICES

AMU Arba Minch University

AWIT Arba Minch water technology institute
ICT Information communication Technology
ICTC Information communication Technology Center
SMIS Student Management Information system
HRM human resource management
VLAN Virtual Local Area Network

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