Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
Scribd Logo
Upload

Welcome to Scribd!

  • Receipts Workbench

    Uploaded by

    Augustine Odero
    20 views3 pages
    This document describes an issue where the second application of a receipt to an invoice in detail fails with an error, along with the cause, solution, and steps to resolve it. Applying the receipt at the header level does not cause an error. The issue occurs when a claim investigation is created that increases the receipt balance, then trying to apply that receipt in detail to another invoice. The recommended solution is to apply patch 22079447 to allow applying the receipt in detail when the investigation increases the balance.

    Original Description:

    Receipts Workbench

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    This document describes an issue where the second application of a receipt to an invoice in detail fails with an error, along with the cause, solution, and steps to resolve it. Applying the receipt at the header level does not cause an error. The issue occurs when a claim investigation is created that increases the receipt balance, then trying to apply that receipt in detail to another invoice. The recommended solution is to apply patch 22079447 to allow applying the receipt in detail when the investigation increases the balance.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    20 views3 pages

    Receipts Workbench

    Uploaded by

    Augustine Odero
    This document describes an issue where the second application of a receipt to an invoice in detail fails with an error, along with the cause, solution, and steps to resolve it. Applying the receipt at the header level does not cause an error. The issue occurs when a claim investigation is created that increases the receipt balance, then trying to apply that receipt in detail to another invoice. The recommended solution is to apply patch 22079447 to allow applying the receipt in detail when the investigation increases the balance.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 3

    Receipts Workbench: Second Apply in Detail fails with APP-AR-

    To
    11526:ERROR:ARP_PROCESS_DET_PKG.GET_REC_PSNO_OPEN (Doc ID
    Bottom
    2131802.1)

    In this Document

    Symptoms
    Cause
    Solution
      1. Bug Summary
      2. Fixed Files
      3. Recommended Patches
      4. Solution Steps
      Still Have Questions?
    References

    APPLIES TO:

    Oracle Receivables - Version 12.1.3 to 12.2.3 [Release 12.1 to 12.2]


    Information in this document applies to any platform.

    SYMPTOMS

    When applying receipt to an invoice in detail, the second application gives an error message.

    However, if the receipt is applied to the same invoice at the header level, it applies successfully.

    The receipt is applied in detail to a line.

    Then a Claim Investigation is created for a negative amount on the same receipt, which increases
    the receipt balance.

    The same receipt is applied in detail to another invoice and the following error occurs:

    ERROR
    -----------------------
    APP-AR-11526: Error:
    arp_process_det_pkg.get_rec_psno_open_rec_pay_schedule

    STEPS
    -----------------------
    The issue can be reproduced at will with the following steps:

    1. Create Invoice1 for 50.00 and Invoice2 for 50.00


    2. Create Receipt1 for 50.00
    3. Apply Receipt1 to Invoice1 in detail for 50.00 for line only
    4. Create clam investigation on Receipt1 for -50.00, which brings the unapplied balance of
    Receipt1 to 50.00
    5. Apply Receipt1 to Invoice2 in detail for 50.00 using line level application, and error
    occurs

    BUSINESS IMPACT
    -----------------------
    The issue has the following business impact:
    Due to this issue, users cannot apply in detail a receipt to a line.

    CAUSE

    This issue is addressed in Bug 22079447 SECOND APPLY IN DETAIL APP-AR-


    11526:ERROR:ARP_PROCESS_DET_PKG.GET_REC_PSNO_OPEN

    SOLUTION

    1. Bug Summary

    a. Description
    Modify code to allow applying the receipt to invoice at line level in the case that a Claim
    Investigation is created for a negative amount, which adds value to
    the receipt and unapplied amount becomes greater than zero. 

    b. Workaround
    None

    c. Resolution
    Allow user to apply the receipt to invoice at line level since the application allows
    to apply the receipt to invoice at header level.

    2. Fixed Files

    R12.AR.A:
    ad_apply_patch.xml 120.3.12000000.2
    ARDLAPPB.pls 120.18.12000000.19
    R12.AR.B:
    ARDLAPPB.pls 120.20.12010000.16

    R12.AR.C:
    ARDLAPPB.pls 120.30.12020000.7

    PROACTIVE TIP:
    Applying higher versions of the files listed above can help you avoid known issues. Use Note
    1584999.1 to help identify other patches containing higher versions of these files.

    3. Recommended Patches

    R12.AR.A and R12.AR.B and R12.AR.C: Patch 22079447.

    NOTE:
    This fix may already be part of the latest Recommended Patch Collection (RPC). You are
    advised to apply the RPC instead of standalone patches to ensure your instance has all the critical
    fixes identified by development.

    Please review Note 1433375.2, this note is periodically updated to contain the latest information
    on the most recently released RPC.

    4. Solution Steps

    1. Ensure that you have taken a backup of your system before applying the recommended
    patch.
    2. Apply the patch in a test environment.
    3. Confirm the file versions listed above, by navigating to the directory where the file is and
    using:
    strings -a |grep '$Header'
    4. Retest the issue.
    5. Migrate the solution as appropriate to other environments.
    6. If the patch for your release is unavailable for download or needs a password, or if you
    experience any issues applying this patch, please contact the E-Business Patching
    Community for assistance.

    You might also like