AECOM QA-QC Plan August 2010
AECOM QA-QC Plan August 2010
AECOM QA-QC Plan August 2010
(AECOM)
Bureau of Structures
August 2010
• Procedures to verify design activities and plan details are correct and portrayed properly
prior to the final submittal to BOS.
• Verification that the appropriate design calculations and analyses have been performed,
that the calculations are accurate, and that the capacity of the load-carrying members is
adequate with regard to the expected service loads of the structure.
AECOM has a corporate Quality Management System (QMS) which addresses the policies and
procedures for quality assurance and quality control that are required by the BOS memorandum
dated June 1, 2010. On February 1, 2010, all Wisconsin offices of AECOM, including the
Bridge Group, implemented the policies and procedures of the QMS. Both internal and external
(third-party) audits of our quality policies and procedures are required as an integral part of the
The AECOM QMS was developed to be in compliance with the ISO 9001:2008 standard for
Quality Management Systems. The manual, and related procedures, is web based, which
assures that the current version, and only the current version, of each document is available for
use by staff. A snapshot view of our intranet based QMS homepage is attached for your
reference and review. The QMS Project Delivery System (PDS) is broken down into four distinct
phases of project development including
• Proposal Phase
• Execution Phase
• Closure Phase
Each phase is further broken down into well defined tasks to cover all aspects of the project
development process.
The QMS PDS describes quality planning activities as well as quality control and quality
assurance requirements. The applicable quality procedures are used by project managers, task
managers, design engineers and CADD staff (called Originators), checkers, and quality
assurance staff.
The AECOM QMS is organized using a hierarchical document structure, with the first tier being
the Quality Manual, which provides an overview of the corporate commitment, quality
philosophy, high level quality objectives, organizational structure, and reporting requirements.
Our Quality Manual meets the BOS requirement that AECOM has QA/QC policies and
procedures in place to ensure quality.
The second tier includes the Implementing Procedures, of which the Engineering and Design
Control Implementing Procedures address the specific requirements of the BOS. Procedures
are the written processes and procedures that each staff member follows to comply with the
QMS. These procedures describe the way that AECOM staff complies with the multiple
requirements of the ISO standard.
The procedures required by the BOS as shown on Page 1 of this plan are covered in Section 4
– Technical Procedures of AECOM’s QMS as follows:
Procedure 4-1, QMS Flexibility, provides specific information needed to meet the AECOM
quality goals in the design development process. This procedure defines the roles and
requirements of AECOM and the specific task responsibilities for the project staff to meet the
QMS policies. Any deviation from the technical requirements of the QMS must be submitted to
the AECOM Director of Quality for written approval.
Procedures 4-2 and 4-2/1, Initiating Technical Work and Technical Task Protocol (TTP)
respectively, describe requirements for planning all technical work activities, including the
assignment of qualified individuals to the tasks, identifying the required design input documents
(including design criteria, references, standards, codes, and design data), describing acceptable
methods of solution, and specifying appropriate software. The Technical Director, Department
Manager or Task Managers are responsible for the development and implementation of the
TTPs. Standard TTPs may be used and are especially applicable for clients such as the BOS
where design methodologies are consistent from project to project, such as for the design of
pier bents, superstructure elements, and other repetitive design procedures. Standard formats
(provided as part of the procedure) are used for all TTPs. These procedures are the foundation
of the QMS process and provide the initial step to a quality product.
Procedures 4-3, 4-4, and 4-5, Preparation and Review of Calculations, Preparation and Review
of Drawings, and Preparation and Review of Specifications respectively, address the majority of
the BOS requirements. As the names imply, the procedures address both the preparation of the
design products and their review or checking. Specifically, the procedures address the first
bullet point of the BOS requirements by requiring independent reviews of calculations, prior to
the calculations being used to develop drawings, and the independent reviews of the plans and
specifications before submission to the client. The procedures describe Discipline Reviews
The above procedures address the second bullet point of the BOS requirements by including a
specific check-off on the Drawing Review Checklist for the Reviewer to verify that the drawings
are consistent with the design calculations. By examining the Calculation Review Checklist,
those responsible for the preparation and review of plans will know that the calculations have
been reviewed for completeness, accuracy, and appropriateness, and if there are any
exceptions noted.
The third bullet point is addressed by Procedure 4-4, Preparation and Review of Drawings, and
documented on the Drawing Review Checklist. This checklist verifies that plans were prepared
to meet the requirements of BOS, including incorporation of all details and standard procedures.
Procedure 4-6, Preparation and Review of Studies and Reports, establishes the requirements
for the preparation, review, approval, and control of technical studies and reports. This
procedure is used to provide the appropriate review for the Structure Survey Report, Hydrology
Report, Hydraulic Report and Structure Sizing, and other related documents.
All procedures include a checklist form for documenting the identities of the Originator,
Reviewer, Technical Discipline Leader, Project Manager, and other discipline reviewers
participating in reviews as a method of certifying their role in the design process. Ultimately the
Technical Discipline Lead must verify that the proper review has been conducted by the
appropriate personnel and in accordance with the QMS.
In addition, more in-depth Technical Peer Reviews would be implemented on higher technical
risk assignments. The need for additional in-depth reviews would be identified in the initial
scope development and contract negotiation and with approval from the client and BOS.
Procedure 4-7, Review and Release of Deliverables, provides for independent oversight of the
quality review process by a Project Quality Representative (PQR) who independently verifies
that the required quality procedures, including reviews and resolution of comments, have
occurred. Both the PQR or Technical Director and the Project Manager sign and date the
Deliverable Release Record confirming that the quality procedures have been implemented
prior to submission of deliverables to the client. These procedures address the fourth bullet
listed in the BOS Memorandum, and in addition with the requirements of the following
paragraph address the successful implementation of the AECOM quality control and quality
assurance.
The checklists associated with the procedures described above are attached for reference,
including:
To meet your specific requirements, a WisDOT QA/QC Verification Summary Sheet will be
prepared for submittal with the final structure design, plans, and specifications, demonstrating
the appropriate AECOM QMS and WisDOT BOS QA/QC Plan procedures were followed. This
summary sheet includes the signoff or initializing by each individual that performed the tasks
documented in the QMS and WisDOT BOS QA/QC Plan process. The WisDOT QA/QC
Verification Summary Sheet is attached for reference.
James R. Lucht, PE
Technical Director
Midwest Transportation – North District
Exhibits to the
Bureau of Structures
August 2010
INTERNET BASED
HOMEPAGE
AECOM USIG maintains and implements an efficient and effective Quality Management System (QMS) bolstered by the unwavering commitment of management.
The policies and procedures provided within the QMS provide a consistent platform for operations and a framework to manage change, adversity and continual
improvement.
This site is the home and controlled location for the USIG QMS Project Delivery System (PDS) and other system tools for your day to day activities.
GETTING STARTED
1. Select your current stage of work from the PDS Flow Chart below
2. Clicking on the phase headings provides general information about work in that phase
3. If you know which activity you want information on (e.g. Prepare Project Approach under Execution Phase), click directly on that link to go to the appropriate
information and procedures
NOTE
This Project Delivery System (PDS) provides the basic requirements of the AECOM USIG Quality Management System and is structured to ensure we
consistently manage and achieve the desired level of quality for all AECOM USIG services and deliverables. Project Managers (PMs) are expected to apply their
knowledge and experience to implement and build upon this system in order for their specific project to best meet the need of the client and our quality goals. See
AECOM USIG's Quality Policy and Objectives and Quality Manual for additional information.
Proposal Phase Initiation & Planning Phase Execution Phase Closure Phase
Opportunity (RFQ, RFP, etc.) Initiate Project Work Plan, Do Prepare Project Approach Confirm Contractual
Preliminary Risk Review Obligations Completed
http://ushou1iis006/pds/index.asp 8/26/2010
QMS Page 2 of 2
z USIG Audit Program Schedule
z USIG QMS Training Modules
z QMS objectives, results, and metrics
z Staff Comments and Suggestions
z Central Technical Library (Water)
z USIG QMS Management Review Presentation (01/26/10)
z Quality Assurance Client Surveys
z Quality Management on NYC DEP BEDC Projects
z QMS Overview for Proposal/Marketing Purposes
http://ushou1iis006/pds/index.asp 8/26/2010
AECOM TECHNICAL SERVICES, INC. (AECOM)
REVIEW CHECKLISTS
REVISION NO.
CLIENT DEPARTMENT/DISCIPLINE
TTP NO. (if used)
SUBJECT/ TITLE
TECHNICAL DISCIPLINE LEAD ORIGINATOR
Department/Discipline Review
YES NO N/A
1. Is the calculation in accordance with a standard approach to preparing the design?
2. Have assumptions requiring follow-up confirmation been addressed and closed?
3. Is the mathematics correct?
4. Are results and conclusions consistent and reasonable considering the inputs and approach?
5. Have the originator and the reviewer signed and dated the calculation?
6. Have all previous internal review comments been addressed and closed out?
7. Have all previous client review comments been addressed and closed out?
Department/Discipline Reviewer
Signature / Date
Independent Calculations (in lieu of Discipline Review)
A separate independent set of calculations has been prepared
validating the original calculations.
Independent Calculation Reviewer
Signature / Date
4-3_2
DRAWING REVIEW CHECKLIST
DESIGN PROFESSIONAL /
TECH DISCIPLINE LEAD
ORIGINATOR
Discipline Review
YES NO N/A
1. Is the set of drawings consistent with the design intent and the calculation output?
2. Do the drawings meet the percent (%) completion for this submission level?
3. Is there a consistent presentation within the discipline?
4. Have drawings been initialed/signed?
5. Are the materials properly coordinated with the specifications at this submission level?
6. Are the items constructible as shown?
7. Have the appropriate CAD Standards been followed?
8. Have duplications and redundancy of information, data and dimensions been eliminated?
9. Are drawing titles and numbers consistent and agree with cover sheet index of drawings?
10. Have sheet cross references been verified?
11. Have all previous internal review comments been addressed and closed out?
12. Have all previous client review comments been addressed and closed out?
Discipline Reviewer
Signature / Date
Interdiscipline Review (Reviewers shall check that a complete set of drawings was reviewed)
Initial Date OK Comments on Comments Resolved
Drawing or Attached
4-4_1
SPECIFICATION REVIEW CHECKLIST
Discipline Review
General: YES NO N/A
1. Has the correct specification format been used?
2. Is the specification section coordinated with applicable General and Special Provisions?
3. Have duplications or variances between drawings and specifications been eliminated?
4. Is nomenclature and item numbering used in specifications exactly as used on drawings and other contract documents?
5. Are requirements for shop drawings specified, both as to content and timely submission?
6. Have cited products and equipment been checked for updates and availability?
7. Have all previous internal review comments been addressed and closed out?
8. Have all of the Client’s review comments to previous drafts been closed out?
*Non-Standard Specifications are defined as those specifications which have not been created and
maintained as a company or client standard.
Discipline Reviewer
Signature / Date
Specifications Coordinator
Signature / Date
4-5_1
STUDY/REPORT REVIEW CHECKLIST
Discipline Reviewer
Signature / Date
4-6_1
AECOM TECHNICAL SERVICES, INC. (AECOM)
1. PROJECT INFORMATION
Project: Job No.:
Client: Date:
Project Project Project Quality
Principal: Manager: Representative:
2. DELIVERABLE INFORMATION
Deliverable Description:
Submit to: Submittal Date:
3. REVIEW LEVEL
Final Submission Pre-Final Submission Other: % Submission
4. CONFIRMATION OF PROJECT QUALITY CONTROL ACTIVITY (DISCIPLINE REVIEWS)
Drawings
Were the Drawings completed in accordance with the current version of Procedure 4-4? Yes No NA
Are approvals by all applicable originating Technical Discipline Leads documented on the
Yes No NA
Drawing Review Checklists?
Specifications
Were the Specifications completed in accordance with the current version of Procedure 4-5? Yes No NA
Have the appropriate Discipline Reviews been completed for each discipline and
Yes No NA
documented on the Specification Review Checklists?
Has the Specifications Coordinator reviewed the submittal and documented approval on the
Yes No NA
Specifications Review Checklist?
Study/Report
Was the study or report completed in accordance with the current version of Procedure 4-6? Yes No NA
Have the appropriate Discipline Reviews been completed for each discipline and
Yes No NA
documented on the Study/Report Review Checklist?
Has the Project Manager reviewed the document and is his or her approval documented on
Yes No NA
the Lead Discipline Study/Report Review Checklist?
Calculations
Calculations are completed consistent with 4-3? Yes No NA
Are approvals by the originating Department Manager(s) documented on the Calculation
Yes No NA
Review Checklist?
If “no” to any of the above, describe specific deficiency and necessary action to be taken:
The above listed deliverables and components issued under Section 4 have been checked, reviewed
and amended as required and are authorized for submittal. Yes No NA
5. RELEASE AUTHORIZATION
The deliverable package has been reviewed for overall completeness, compatibility, and conformance with scope and other contract
requirements, all applicable reviews have been completed, and the deliverable package is ready for submission to the client.
6. ROUTING
Project Quality Representative Project Manager Project File (original)
4-7_1
AECOM TECHNICAL SERVICES, INC. (AECOM)
BUREAU OF STRUCTURES
Hydraulics
Design
Design Check
Quantities
Load Rating
Technical Review
STUDY and REPORT REVIEW (Structure Sizing, Hydrology, Hydraulic, SSR, etc.)
Preparation
Review
Technical Review