Maintaining Staff Morale

Maintaining staff morale
Aparna M Ajay
Staff morale
• Definition:
• Employee morale is defined as the
attitude, satisfaction and overall outlook of
employees during their association with an
organization or a business.
How to identify good staff morale
• . Stay connected with your employees: A
feedback is an effective mechanism to stay in
touch with your employees. Deploy an
employee engagement survey at timely
intervals to get first-hand feedback about how
engaged or motivated are your employees.
The responses to the survey will help you
determine their attitude and in turn their
morale.
• 2. Your managers must be coaches: Over the last
decade or so, the definition of a manager has
slightly shifted from being a taskmaster to a
coach. Your managers should be like coaches.
They should be able to help employees learn and
grow within the organization.
• A good manager or a supervisor will not only
motivate an employee to perform better but also
help them resolve problems and related issues.
• 3. A good workplace culture: Like you cannot
simply induce employee engagement, you
cannot expect that a negative work culture
will help induce a high morale. A good work
culture will help employees settle in faster
especially the new employees. New
employees are most susceptible to workplace
gossips.
• Employee morale is a complex phenomenon and
depends on various factors. Here is the different
criterion that affects employee morale:
• 1. Organization Itself: While it may sound surprising,
but the organization itself is one of the biggest and
most important factors that affect employee morale.
An organization influences an employee’s attitude
towards his/her work. The reputation of an
organization can certainly build up for better or
worse, their attitude towards it whenever needed
• 2. Type of work: The nature of work an employee is
performing at his/her workplace also is greatly
responsible to determine the morale. If the employee
is expected to perform the same task day in and out,
there is going to boredom associated with it sooner
or later. It can make situations worse for an
employee. Unorganized organization structure also
affects employees, if the employee feels that he/she
is just a cog machine in a factory line, instead of a real
person, this too may adversely affect their morale.
• 3. Personal attributes: Mental and physical health
play an important role in determining employee
morale. If the employee is not physically or
mentally fit, this can be a potential obstacle in their
progress and learning at their workplace. There are
also other important factors that concern their
progress and in turn their morale: age, education
qualification, years of experience, occupational
levels, reward perception, and similar factors.
• 4. Supervision and feedback: The level of
supervision received by an employee is a
tremendous factor that affects the morale. If the
employees feel they have no direction or don’t
understand theorganizational goals and
commitments, then it the job of thesuperiors and
the leadership in the organization to get them on
the same page. But there should not be too much
interference too if the employees are given the
freedom to work their morale will be high.
• 5. Work-Life balance: Most organization fail to
recognize the importance of a healthy work-
life balance. It is important that the employees
have some activities to relax while they are at
work. It’s not just about the foosball culture or
an inventory stuffed with food. It is important
that proper guidance and counseling is given
to the employees

Employee Morale
• Streamline work based on skills: It is
important for the Human Resources to recruit
and assign people based on their skillset. You
cannot hire a lawyer and expect him/her to
carry out tasks that you would expect an
engineer to do. Allowing people to work based
on their competency is a win-win situation for
both employees and employers.
• Train them well for professional
development: Most organizations fail to
understand the importance of training their staff.
Be it employee on boarding or any other formal
training process, employees should be well-
equipped to perform their tasks at work and
achieve their goals. There should be a budget
assigned at the start of the financial year that
facilitates the training and development program.
• 3. Recognize and reward
employees: Employee recognition and reward
keeps your workforce motivated. When, as a
leader, you create an environment where good
work is appreciated, employees feel
empowered and take a personal interest in the
tasks they are assigned to them.
• Be open to feedback: Many organizations
today, promote the open door policy, where
an employee is free to express what they feel
to their superiors or their reporting authority
because they are open to feedback. If your
employees know their voice is being heard
and they are considered as an integral part of
the organization, this will reflect in their
confidence.

Maintaining Staff Morale

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