Fariba Azizzadeh
Islamic Azad Universty, Management, Faculty Member
- Azarbaijan University, Managment, Department Memberadd
- Assistant professor in public management (HRM)edit
Research Interests:
Research Interests:
Research Interests:
Leadership is an essential part of organizations and organizations need good leadership to succeed. The leaders of the organization must be positive, democratic, supportive, team-oriented and ethical. This study addresses each of these... more
Leadership is an essential part of organizations and organizations need good leadership to succeed. The leaders of the organization must be positive, democratic, supportive, team-oriented and ethical. This study addresses each of these leadership characteristics. Finally, it states the relationship between organizational cultures to create justice in order to achieve ethical leadership.
Research Interests:
In Bangladesh, more clarity is needed on data that could contribute to the provision of sustainable banking services. Therefore, the qualitative exploration of bank employees' skills to advance contemporary banking careers and services... more
In Bangladesh, more clarity is needed on data that could contribute to the provision of sustainable banking services. Therefore, the qualitative exploration of bank employees' skills to advance contemporary banking careers and services has been rational. Moreover, limited knowledge of what constitutes a sustainable banking career and service inspires this study to adapt to the new normal post-COVID-. Fifteen experienced employees from the banking industry participated in the interview to accomplish the research. The results from content data analysis showed that technical skills may vary from department to department based on employees' job responsibilities. However, the employee skills are more or less similar for di erent banks. The results further showed that the banking sector emphasizes the need for honesty from banks' employees, as they maintain a large amount of cash and other types of assets in their vaults. Additionally, the research participants expressed their sentiments regarding other skills, such as patience, smartness, and technological expertise. These skills are needed to carry out the day-today operations and achieve high customer satisfaction. Therefore, the study recommends that banks focus on creating an employee base with the skills found in the investigation to develop banking services.
Research Interests:
Among women’s experiences, one of the least addressed issues is their experience of power in their workplace. The current study aimed to find sources of women's power in government organizations. The research method involved a... more
Among women’s experiences, one of the least addressed issues is their experience of power in their workplace. The current study aimed to find sources of women's power in government organizations. The research method involved a phenomenological approach, with the use of observation and interviews. Participants were women working in government organizations in West Azerbaijan Province (the name of a province in Iran). Theoretical saturation, which is a subset of sequential sampling, was used. Coding was used to analyze the data. The women described the concept of power and how power is exercised, stating that their reaction was passive. They believed that the compliance of their work clothes with the imposed organizational rules is only to maintain their current status and has no effect on their progress. They believed that there were many good work patterns among women and that they performed better than men. Gender discrimination and competition in the workplace, both legal and illegal, were among the barriers women faced.
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The primary purpose of this study was to find sources of income in Piranshahr private schools. The research method employed was qualitative. Participants in the study were all principals of private schools in Piranshahr. Samples of... more
The primary purpose of this study was to find sources of income in Piranshahr private schools. The research method employed was qualitative. Participants in the study were all principals of private schools in Piranshahr. Samples of participants were selected by purposeful sampling and continued until data saturation (n = 10). The reliability of the study was determined using broad themes, a study of theoretical foundations, research background, research goals, and expert guidance. The data was collected through in-depth interviews and analyzed using thematic network methods and NVivo software. The results show that the sources of income for private schools are tuition, the buffet of school, voluntary and public help, extracurricular activity, standard exams, sales of books and teaching aids, contracts with educational institutions, and leasing of unusable school space.
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As a topic, nonverbal communication (e.g., expressions of emotions) remains inadequately focused on tourism and hospitality research. Its qualitative significance in service encounters is also virtually unexplored. Given the importance of... more
As a topic, nonverbal communication (e.g., expressions of emotions) remains inadequately focused on tourism and hospitality research. Its qualitative significance in service encounters is also virtually unexplored. Given the importance of employees' display of affective characteristics as vivid outcomes of nonverbal communication, i.e., responsiveness, friendliness, trustworthiness, competence, and compassion toward customers, the current study aims to explore customers' experiences toward nonverbal communication of employees during service encounters. By using transcendental phenomenology as a methodological framework, the study resorted to in-depth interviews with 13 customers, representing different nationalities, with whom the study found nonverbal communication as expressions of "body signal, mood, icon, marketing aids, mind changer and anything unspoken" that are conceived quickly and make customers feel welcome and comfortable. The study also found realistic experiences that customers could take their meals at home; they visited the restaurant for having different experiences: refreshment and relaxation while dining. In that emotional situation, they expected favourable nonverbal behaviour instead of a worried face, ignorance, or mouse on the floor. The discussion of results is carried out concerning the characteristics of nonverbal communication and the theory of emotional contagion.
Research Interests:
The primary purpose of this study was to find sources of income in Piranshahr private schools. The research method employed was qualitative. Participants in the study were all principals of private schools in Piranshahr. Samples of... more
The primary purpose of this study was to find sources of income in Piranshahr private schools. The research method employed was qualitative. Participants in the study were all principals of private schools in Piranshahr. Samples of participants were selected by purposeful sampling and continued until data saturation (n = 10). The reliability of the study was determined using broad themes, a study of theoretical foundations, research background, research goals, and expert guidance. The data was collected through in-depth interviews and analyzed using thematic network methods and NVivo software. The results show that the sources of income for private schools are tuition, the buffet of school, voluntary and public help, extracurricular activity, standard exams, sales of books and teaching aids, contracts with educational institutions, and leasing of unusable school space.
Research Interests:
Among women’s experiences, one of the least addressed issues is their experience of power in their workplace. The current study aimed to find sources of women's power in government organizations. The research method involved a... more
Among women’s experiences, one of the least addressed issues is their experience of power in their workplace. The current study aimed to find sources of women's power in government organizations. The research method involved a phenomenological approach, with the use of observation and interviews. Participants were women working in government organizations in West Azerbaijan Province (the name of a province in Iran). Theoretical saturation, which is a subset of sequential sampling, was used. Coding was used to analyze the data. The women described the concept of power and how power is exercised, stating that their reaction was passive. They believed that the compliance of their work clothes with the imposed organizational rules is only to maintain their current status and has no effect on their progress. They believed that there were many good work patterns among women and that they performed better than men. Gender discrimination and competition in the workplace, both legal and illegal, were among the barriers women faced.
Research Interests:
Many aspirants in business school find it challenging to write research articles, and few receive a specific course in presenting their research work in a written layout. Nevertheless, the publication is often crucial for career and... more
Many aspirants in business school find it challenging to write research articles, and few receive a specific course in presenting their research work in a written layout. Nevertheless, the publication is often crucial for career and research advancement to achieve grants, academic qualifications, or all these drives. This article stimulates research motivation and satisfy research urge among business school students. The primary roles of business students in conducting research are to increase knowledge in the discipline and provide evidence for informing and advancing business styles, policies, and implications to develop economic outcomes for society. The business research process may generate fear and apathy towards students. Simultaneously, they may have confusion and misunderstanding in research preparation-what it is, and how to do it? To achieve business leadership in the future, business school students should at the very least understand evidence-based research and the research process. Thus, this paper finds a rationale to explain the business research process step by step by demonstrating possible examples and has been deliberately practical rather than theoretically focused. The paper outlines the main sections that an average article should cover,
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Human resources are the main resource in organizations. The remaining assets would not be worth much without them. This research seeks to show the relationship between the person and the organization to help human resource managers. The... more
Human resources are the main resource in organizations. The remaining assets would not be worth much without them. This research seeks to show the relationship between the person and the organization to help human resource managers. The study population includes 640 employees of Dey Bank. Cochran's method was used to estimate the sample and the sampling method was simple random. The required sample size was 222 people. This research used a researcher-made questionnaire whose reliability was provided by Cronbach's alpha. The data analysis was performed using SPSS software and multivariate regression test and descriptive statistics were used. According to the results, the level of employees' expectations from Dey Bank and their job satisfaction is at the desired level. There was also a significant relationship between Dey Bank employees' satisfaction with their expectations of their salaries and their expectations of the organization's incentives. There was a significant relationship between the level of thinking of Dey Bank employees about leaving their organization and the level of peace of mind when attending the bank and their expectations from the physical environment.
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St. Mary Church of Urmia is ranked second in the world in terms of age. It has not been successful in attracting international tourists. This study is attempted to investigate the problems of tourist attraction for this church. The... more
St. Mary Church of Urmia is ranked second in the world in terms of age. It has not been successful in attracting international tourists. This study is attempted to investigate the problems of tourist attraction for this church. The present study uses an interpretive paradigm and a qualitative research method in which the participants were 5 individuals from the target community of Christians working there. The tool used in this study was semi-structured interview (open-ended questions). Interaction between the researcher and the respondent as well as feedback from the participants has been used to ensure reliability. The information was analyzed using the thematic analysis method as well as during the three-step grounded coding (open, axial, and selective). According to the views of the participant, the 8 issues of the Ministry of Guidance on the issue of Christianity propagation, physical change of the church and the construction of a gable roof on it, the failure of Christians to ...
Research Interests:
The rapid expansion of Covid-19 has caused great concern internationally, between governments and individuals in society. The outbreak of the virus has jeopardized the fundamental interests of governments and forced them to take a series... more
The rapid expansion of Covid-19 has caused great concern internationally, between governments and individuals in society. The outbreak of the virus has jeopardized the fundamental interests of governments and forced them to take a series of special and unique actions. Many governments have described the crisis as unusual, serious, and unexpected. They have taken immediate steps to reduce and combat the virus
Research Interests:
Objectives: Patient satisfaction is an issue that has attracted increasing attention to the health industry today. Discharge against medical advice (DAMA) is one of the symptoms of patient dissatisfaction that has adverse effects on... more
Objectives: Patient satisfaction is an issue that has attracted increasing attention to the health industry today. Discharge against medical advice (DAMA) is one of the symptoms of patient dissatisfaction that has adverse effects on patient treatment and increases hospital costs. The purpose of this study was to identify the causes of DAMA by patients admitted to Sina educational and therapeutic center (one of the teaching hospitals of Tabriz University of Medical Sciences) and finally to provide strategies for reducing DAMA. Material and Methods: This study is qualitative research with a phenomenological approach. The data gathering tool is in-depth interviews. The study population consisted of all patients who completed the DAMA form in 2017 and left the hospital with their satisfaction. The sampling method was purposeful and interviewing. The method of analysis is thematic analysis. Results: Final findings indicate that the rate of DAMA in Sina training and medical center has a s...
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Research Interests:
Research Interests:
Research Interests:
Research Interests: Management, Knowledge Management, Supply Chain Management, Construction Management, Student Achievement Motivation, and 15 moreManagement Accounting, Employee Motivation, Political Science, Strategic Management, Critical Management Studies, Human Resource Management, Financial management, Risk Management, Analytic Hierarchy Process, Motivation, Business Management, Ahp, Business and Management, SAW Method, and Motivation Psychology
Providing services with good quality and reasonable prices in advanced level, will lead the organizations and businesses to competitive advantages continually, which producing and providing distinctive services, increasing customers... more
Providing services with good quality and reasonable prices in advanced level, will lead the organizations and businesses to competitive advantages continually, which producing and providing distinctive services, increasing customers loyalty, marketing costs reduction, determining higher prices and etc. are among these advantages. As far as, organization survival and profitability depends on the customers satisfaction increase, service quality must continually be evaluated from their point of view. This study will survey Ilam province postal service quality based on comparison of present and desirable condition and determining effective factors on customer's satisfaction and ranking each one effect and providing approaches and suggestion for the province to improve its post offices services and performances. In this descriptive-statistical study 22 questionnaires were distributed among 180 of Ilam province post offices customers, and cronbach's alpha was obtained equal to.8...
Research Interests:
Leadership is an essence, which through this essence series of intellectual and humanistic abilities and
Research Interests: Engineering, Management Information Systems, Data Mining, Ubiquitous Computing, Leadership, and 8 moreIntelligent Systems, Computer Mediated Communication, Knowledge Networks (Computer Science), Self Management, Cloud Computing, Law Enforcement, International Students and Immigration Issues, and University Personnel
This study aims to identify the organizational structure relation and empowerment of employees in Gas Company of west Azerbaijan, and tries to compare the two companies of gas and electricity in an organizational structure and employees... more
This study aims to identify the organizational structure relation and empowerment of employees in Gas Company of west Azerbaijan, and tries to compare the two companies of gas and electricity in an organizational structure and employees ' empowerment point of view. Components of empowerment in this study are; participation in decision-making, mandate; organizational learning and components of organizational structure are officials, complexity and organizational focus. Method of research is descriptive – survey with an applied aim. Sample of research by using Morgan table in Gas Company was selected 55 and 111 people for Electricity Company. Statistical methods of research are Pearson Correlation Coefficient, Kolmogorov – Smirnov, t and Leven test. Results showed that there is significant negative correlation between organizational structure and employee's empowerment in Gas Company. Comparing organizational structure and empowerment in two companies showed that Electricity...
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According to nowadays competitive environment, quality improvement programs appear to be significant more than ever in order to achieve better production and services, costs reduction, and increasing the performance, quality improvement... more
According to nowadays competitive environment, quality improvement programs appear to be significant more than ever in order to achieve better production and services, costs reduction, and increasing the performance, quality improvement programs are implemented to increase the production and services quality in small industries, and because of their special features, establishing these programs are facing limitations. A lot of researches conducted either inside or outside the country survived the effective factors on quality improvement programs (inter-organizational and out-organizational factors), that we can refer to management support, training and organizational culture (inter-organizational factor), Society culture, static and dynamic environment, economical statue (out-organizational factors). The present research is aimed to survey the difficulty and quality improvement programs implementation problems in Urmia industrial estates, this study was analyzed on exams and statist...
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People and organizations should work together for the greater good. This article seeks to identify the categories of co-opetition in post-Corona organizations compared to before. For this purpose, it is used a qualitative approach. The... more
People and organizations should work together for the greater good. This article seeks to identify the categories of co-opetition in post-Corona organizations compared to before. For this purpose, it is used a qualitative approach. The saturation method was used to determine the number of participants and the independent coders’ method was used to confirm the trustworthiness of the research. The results of this study have identified 4 categories in the field of co-opetition in organizations after COVID-19. These categories are more isolation because of lockdown, improving the relations between organizations and citizens, increasing co-opetition of organizations, and virtualization of most works.
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The basic principle of team leadership within an organization is self-leadership. This is because leadership of the self within a team is so important. Self leadership can be defined as self-knowing, self-awareness, self-management and... more
The basic principle of team leadership within an organization is self-leadership. This is because leadership of the self within a team is so important. Self leadership can be defined as self-knowing, self-awareness, self-management and self-discipline: each of these components assists in the implementation of leadership within the organization. The goal of this paper is to analyze the components of self-leadership. This study is applicative in its goals, and statistical in implementation. All of the personnel of Payam Noor University- Kangavar branch in 2011-2012 were chosen as the statistical branch. 44 of 55 people were chosen as the sample size. A self-leadership questionnaire with 18 questions and reliability coefficient of 70% was used to collect data. Further data analysis was conducted with using a T-test; the research demonstrated that there is a significant correlation between the self-leadership components of Payam Noor University personnel.
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According to nowadays competitive environment, planning appear to be significant more than ever in order to achieve better production and services, costs reduction, and increasing the performance, quality improvement programs are... more
According to nowadays competitive environment, planning appear to be significant more than ever in order to achieve better production and services, costs reduction, and increasing the performance, quality improvement programs are implemented to increase the production and services quality in small industries. The goal of this paper is to analyze the components of business plan. This study is applicative in its goals, and statistical in implementation. All of the personnel and managers of small industries in 2011 were chosen as the statistical branch. 242 of 8600 people were chosen as the sample size. A questionnaire with 16 questions and reliability coefficient of 97% was used to collect data. Further data analysis was conducted with using a Chi-Square; the research demonstrated that there is a significant correlation between the quality improvement program implementation, personnel attitude toward planning and business plan preparation. But results show that there is not a signific...
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Institutional space determines what methods work and it specifies what behaviors are approved. The aim of this study is to identifying the relationship between organizational space (organizational structure, corporate identity, corporate... more
Institutional space determines what methods work and it specifies what behaviors are approved. The aim of this study is to identifying the relationship between organizational space (organizational structure, corporate identity, corporate support and productivity management) with corporate responsibility of managers in West Azerbaijan. 150 standardized questionnaires were distributed among population. 100 questionnaires were returned to test hypotheses. The Pearson correlation coefficient used to determine the type and extent of the relationship between the variables because the data was normal. The results of this research show that there is a direct relationship between corporate identities, productivity of managers, organizational support with corporate responsibility. However, a significant relation does not exist between the dimensions of organizational structure and corporate responsibility. It is suggested that serious efforts should be made in General Offices like exercising ...
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The balance between work and life is spontaneous and if not managed, conflict can wake them irreparable damage to individuals, organizations and society. The purpose of this study is to investigate the role of the ... more
The balance between work and life is spontaneous and if not managed, conflict can wake them irreparable damage to individuals, organizations and society. The purpose of this study is to investigate the role of the balance of work-family on performance of Department of Social Security Organization Kermanshah Province. As the population studied, were all employees of the Social Security numbers of 160 Person in Kermanshah Province. Sample size was considered Morgan's study of 114 persons and these were collected in each area was determined by the method of systematic random sampling (systematic). The research hypotheses were as follows: There is a meaningful relationship between atrophy and perceptions of safety climate. There is a meaningful relationship between stress and perceptions of safety climate. There is a meaningful relationship between job satisfaction and perceptions of safety climate. The S...
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The organizational space defines what the met hod of work is and that which kind of behaviors are supported. The target of this examination is toknowing of the existence of relation between organizational spaces (structure of... more
The organizational space defines what the met hod of work is and that which kind of behaviors are supported. The target of this examination is toknowing of the existence of relation between organizational spaces (structure of organizational, organizational responsibility,of managers,organizational identity) and the organizational patronage of the leaders in administrations of West Az erbaijan. Generally 150 episodes of standard questioning in statistical society were done and 100 questioning for scrutiny hypothesis were done. According to the normal data of Pearson’s coefficient to identify of the kind of the quantity of relations between shifty was used. The result of this examination showsa direct relation between organizational responsibility, manager ’s productivity and organizational identity with organizational patronage. But there is not any relation between organizationalstructure dimension and organizational patronage. So it is suggested to do important activities in order ...
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According to increasing shortage of resources and increasing competition in global market, productivity as a work culture is a necessity for society in order to it can develop in economic, social and political aspects. Productivity in... more
According to increasing shortage of resources and increasing competition in global market, productivity as a work culture is a necessity for society in order to it can develop in economic, social and political aspects. Productivity in organizations can be a function of various variables among them organizational climate plays a significant role as a value system which specifies the procedures for conducting activities and the acceptable behaviors . Thus aim of present study is to investigate the relationship between organizational climate and also some dimensions of it such as organizational structure, organizational responsibility, organizational identity and organizational support with organizational productivity among top managers of various organizations in West Azerbaijan province. Totally 150 questionnaires were distributed to statistical population and among them data collected from 115 usable questionnaires were exploited for testing research hypotheses. With respect to norm...
This study attempts to examine the relationship between dimension of organizational structure with customer relationship management in Ansar Bank of West Azerbaijan, on this basis, dimensions of organization structure include complexity,... more
This study attempts to examine the relationship between dimension of organizational structure with customer relationship management in Ansar Bank of West Azerbaijan, on this basis, dimensions of organization structure include complexity, formalization, and centralization and dimension of customer relationship management include interactive management, customer tracking, understanding customer expectations empowerments, customer relations and customizations. This research includes one main hypothesis and three sub-hypothesis and it is applicable in relation of description and method, it is Descriptive survey. To collect of data in 2012, a questionnaire includes two parts of questions as close and Likert mode was used. Also Cronbach`s alpha was used to determine the reliability of questionnaire, that after distribution of this questionnaire between bank employees, the reliability of 0.887 were calculated. The Study sample include all staff of Ansar Bank in West Azerbaijan province ...
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In the age of digital information, it seems the government has increased expectations of citizens. The Government expects the flow of information between citizens and government agencies to support multilateral. In line with the need to... more
In the age of digital information, it seems the government has increased expectations of citizens. The Government expects the flow of information between citizens and government agencies to support multilateral. In line with the need to recognize the need to engage with citizens and citizen-oriented content, state agencies to use Web 2 tools have on your website. Due to the lack of adequate scientific research in the field of web applications in public section, this paper focuses on the use of Web tools in public 2 that have concentrated in Hamadan. This type of survey is run on the target application. All employees of the governmental statistical population of 44,352 people in the province in the years 2012 and selected sample of 380 the Morgan. Methods of data collection, web questionnaire with 20 questions and 2 were estimated using Cronbach's alpha reliability coefficient of 85.2 percent. Presumptive level data analysis was done using the Z test. This article has been tested...
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In this study it has studied and identified the motivational factors on survival of staff in Payam-Noor University (PNU) of Khuzestan. To obtaining the purpose of study it was used descriptive research method and questionnaire that the... more
In this study it has studied and identified the motivational factors on survival of staff in Payam-Noor University (PNU) of Khuzestan. To obtaining the purpose of study it was used descriptive research method and questionnaire that the researchers were made it. The reliability and validity of questionnaire was 0.95. The findings suggest that factors such as job development, job security, salary, and welfare services have a large impact on the retention of staff in the university.
Providing services with good quality and reasonable prices in advanced level, will lead the organizations and businesses to competitive advantages continually, which producing and providing distinctive services, increasing customers... more
Providing services with good quality and reasonable prices in advanced level, will lead the organizations and businesses to competitive advantages continually, which producing and providing distinctive services, increasing customers loyalty , marketing costs reduction, determining higher prices and etc. are among these advantages. As far as, organization survival and profitability depends on the customers satisfaction increase, service quality must continually be evaluated from their point of view. This study will survey Ilam province postal service quality based on comparison of present and desirable condition and determining effective factors on customer's satisfaction and ranking each one effect and providing approaches and suggestion for the province to improve its post offices services and performances. In this descriptive-statistical study 22 questionnaires were distributed among 180 of Ilam province post offices customers, and cronbach's alpha was obtained equal to .8...
Nowadays the top-down relationship line has been challenged. In this linear relationship, bureaucrats are ones who know; lower-class citizens are ones who do not know and need to ask bureaucrats to gain knowledge. Formation of virtual... more
Nowadays the top-down relationship line has been challenged. In this linear relationship, bureaucrats are ones who know; lower-class citizens are ones who do not know and need to ask bureaucrats to gain knowledge. Formation of virtual autonomous networks by citizens has disturbed the relationship. Now, by formation of virtual communities, these are the citizens who know. Citizens support public services by sharing their own information and experiences. This article uses the information of a Persian website in which the question and answer cycle takes place. Results suggest that citizens offer solutions for problems of each other regarding public services. In fact, people are responsive to each other's problems with public services and share their knowledge as well as experiences. They also transfer their knowledge without any benefit. Only intrinsic motivation explains such behaviour. Governments can gain benefits through using virtual communities in their services. They can ach...
The rapid expansion of Covid-19 has caused great concern internationally, between governments and individuals in society. The outbreak of the virus has jeopardized the fundamental interests of governments and forced them to take a series... more
The rapid expansion of Covid-19 has caused great concern internationally, between governments and individuals in society. The outbreak of the virus has jeopardized the fundamental interests of governments and forced them to take a series of special and unique actions. Many governments have described the crisis as unusual, serious, and unexpected. They have taken immediate steps to reduce and combat the virus.
Research Interests:
Research Interests:
Research Interests:
Nowadays by formation of virtual communities, people support public services by sharing their own information and experiences. This article used the information of a Persian website in which the question and answer cycle takes place. In... more
Nowadays by formation of virtual communities, people support public services by sharing their own information and experiences. This article used the information of a Persian website in which the question and answer cycle takes place. In this research was used content validity. This research was utilized participant observation methods and descriptive statistics were used to analyze the data. Results suggest that people offer solutions for problems of each other regarding police services, order and security. They also transfer their knowledge without any benefit and only intrinsic motivation explains such behavior.
Research Interests:
Objectives: Patient satisfaction is an issue that has attracted increasing attention to the health industry today. Discharge against medical advice (DAMA) is one of the symptoms of patient dissatisfaction that has adverse effects on... more
Objectives: Patient satisfaction is an issue that has attracted increasing attention to the health industry today. Discharge against medical advice (DAMA) is one of the symptoms of patient dissatisfaction that has adverse effects on patient treatment and increases hospital costs. The purpose of this study was to identify the causes of DAMA by patients admitted to Sina educational and therapeutic center (one of the teaching hospitals of Tabriz University of Medical Sciences) and finally to provide strategies for reducing DAMA.
Material and Methods: This study is qualitative research with a phenomenological approach. The data gathering tool is in-depth interviews. The study population consisted of all patients who completed the DAMA form in 2017 and left the hospital with their satisfaction. The sampling method was purposeful and interviewing. The method of analysis is thematic analysis.
Results: Final findings indicate that the rate of DAMA in Sina training and medical center has a significant proportion that needs intervention and evaluation. Most of the patients in this study were male, non-native of Tabriz, admitted to surgery, discharged in the morning shift, as well as average stay over 2 days. The reasons for DAMA after an interview with patients were classified into three themes: (1) Problems with the patient, (2) problems with care issues, and (3) problems with hospital facilities.
Conclusion: The most common reasons for DAMA in Sina educational and medical center were problems related to the patient.
Material and Methods: This study is qualitative research with a phenomenological approach. The data gathering tool is in-depth interviews. The study population consisted of all patients who completed the DAMA form in 2017 and left the hospital with their satisfaction. The sampling method was purposeful and interviewing. The method of analysis is thematic analysis.
Results: Final findings indicate that the rate of DAMA in Sina training and medical center has a significant proportion that needs intervention and evaluation. Most of the patients in this study were male, non-native of Tabriz, admitted to surgery, discharged in the morning shift, as well as average stay over 2 days. The reasons for DAMA after an interview with patients were classified into three themes: (1) Problems with the patient, (2) problems with care issues, and (3) problems with hospital facilities.
Conclusion: The most common reasons for DAMA in Sina educational and medical center were problems related to the patient.
Research Interests:
St. Mary Church of Urmia is ranked second in the world in terms of age. It has not been successful in attracting international tourists. This study is attempted to investigate the problems of tourist attraction for this church. The... more
St. Mary Church of Urmia is ranked second in the world in terms of age. It has not been successful in attracting international
tourists. This study is attempted to investigate the problems of tourist attraction for this church.
The present study uses an interpretive paradigm and a qualitative research method in which the participants were
5 individuals from the target community of Christians working there. The tool used in this study was semi-structured
interview (open-ended questions). Interaction between the researcher and the respondent as well as feedback from the
participants has been used to ensure reliability. The information was analyzed using the thematic analysis method as well as
during the three-step grounded coding (open, axial, and selective).
According to the views of the participant, the 8 issues of the Ministry of Guidance on the issue of Christianity
propagation, physical change of the church and the construction of a gable roof on it, the failure of Christians to propagate
this church, a long-term bureaucracy of the Ministry of Guidance, the distance from Urmia to other tourist cities, issues
related to restrictions on freedom and coverage in Iran, political issues and the effects of sanctions and inappropriate
weather have been addressed.
tourists. This study is attempted to investigate the problems of tourist attraction for this church.
The present study uses an interpretive paradigm and a qualitative research method in which the participants were
5 individuals from the target community of Christians working there. The tool used in this study was semi-structured
interview (open-ended questions). Interaction between the researcher and the respondent as well as feedback from the
participants has been used to ensure reliability. The information was analyzed using the thematic analysis method as well as
during the three-step grounded coding (open, axial, and selective).
According to the views of the participant, the 8 issues of the Ministry of Guidance on the issue of Christianity
propagation, physical change of the church and the construction of a gable roof on it, the failure of Christians to propagate
this church, a long-term bureaucracy of the Ministry of Guidance, the distance from Urmia to other tourist cities, issues
related to restrictions on freedom and coverage in Iran, political issues and the effects of sanctions and inappropriate
weather have been addressed.
Research Interests:
Learning is a new paradigm that has been introduced in today's organizations to address the competitive environment. The purpose of this study is to create a particular learning contingency model based on information obtained. The study... more
Learning is a new paradigm that has been introduced in today's organizations to address the competitive environment. The purpose of this study is to create a particular learning contingency model based on information obtained. The study subjects consisted of government agencies in Western Azerbaijan. The study is non-experimental and based solely on field investigation. For this purpose, indicators and variables were identified using the Delphi technique. A questionnaire was designed and its validity and reliability tested. The reliability equals to á =0.858. Due to Cochrane sampling and risk estimate alpha and beta, samples were 175. The review consisted of government agencies in Western Azerbaijan. Analysis was based on descriptive statistics, Friedman test, correlation, TOPSIS; regression and statistical software. The general conclusion of this study is that reinforcement should be presented to the organizational learning program. For this purpose, a contingency model is presented with respect to the review. The hierarchy of types of learning is also provided.