Research Interests:
Research Interests:
Research Interests:
Research Interests:
... Linda Aldoory, Dr. Gregory R. Hancock, Dr. Shannon A. Bowen, and Dr. Elizabeth L. Toth were great supporters and mentors. Their insights, patience, and cheering helped me ... Young Chun, Dr. Edward L. Fink, Dr. Deborah A. Cai, Dr,... more
... Linda Aldoory, Dr. Gregory R. Hancock, Dr. Shannon A. Bowen, and Dr. Elizabeth L. Toth were great supporters and mentors. Their insights, patience, and cheering helped me ... Young Chun, Dr. Edward L. Fink, Dr. Deborah A. Cai, Dr, Leah Waks, and Dr. Michael Meffert. ...
ABSTRACT Through a review of related research programs within the behavioral, strategic management paradigm in public relations, this article integrates the use of formative and evaluative research in two types of public relations... more
ABSTRACT Through a review of related research programs within the behavioral, strategic management paradigm in public relations, this article integrates the use of formative and evaluative research in two types of public relations problems. Aiming to propose a theory-driven guiding procedure for public relations practice, this article first defines 2 different kinds of public relations problems and proposes new ways of using existing theories (situational theory and relational theory) for both formative research (focusing on identification of publics) and evaluative research (i.e., assessment of public relations effectiveness using the most appropriate metrics).