Dr. Maria Tresita Paul V.

Purpose This study aims to analyze the direct relationship between workplace incivility and employee well-being among frontline hotel employees. Anchoring on affective events theory, this study also analyzes the explanatory role of loneliness and the role of workplace social support as a boundary condition influencing the proposed relationships in the model. Design/methodology/approach Responses were collected from 243 frontline hotel employees using established scales in two-time points through survey method. The proposed hypotheses were analyzed using SPSS PROCESS macros. Findings The results confirmed the detrimental effect of incivility at work on employee well-being and the mediating role of loneliness at work. This. study has also demonstrated that workplace social support conditions the mediated effect of workplace incivility on employee well-being via loneliness. Practical implications This study has vital practical implications for mitigating the adverse effects of workplac...

PurposeThe ever growing Indian Information Technology (IT)services sector faces major challenge in the constant innovative thinking required by its employees in their software coding and with the start of Artificial Intelligence era the need has become ever more imperative.Despite strong evidence that innovative work behaviour enhance their role performance, there is limited knowledge about the extent to which it’s associated with job performance. Individual psychological state like psychological capital (PsyCap) and outcome expectations of employees, if and how influence the relation of innovative work behaviour and job performance. AimThe study developed and tested a research model that examines how innovative work behavior of Information Technology (IT) services employees working in Coimbatore, affects their job performance and this model also addresses the influence of PsyCap and employee expectations on their innovative work behavior. Method-Using structured questionnaire, data...

World Business Council for Sustainable Development defines Corporate Social Responsibility (CSR) as “The continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large.” Nearly all leading corporate in India are involved in CSR programmes in areas like education, health, livelihood creation, skill development, and empowerment of weaker sections of the society. In recent years, changing market scenario, globalization, ethical consumerism all are adding heat to the CSR concept. Making profit and is the primary goal of all organizations; thus the companies target to increase their sales every year. In this CSR driven business scenario, it becomes vital to analyse the effect of CSR investments on the sales of the company. This paper gives an theoretical overview of the legal framework of CSR in India, discusses the trends of CSR in India that how CSR once considered as charity by a company has now transformed as a responsibility of the company towards society. This paper also analyzes whether there is any significant relationship between CSR investment and sales and finally, the possible impact of CSR investments on the sales of few companies selected at random for 3 years 2012 to 2015.

PurposeDrawing from the work-home resources model and the conservation of resources theory, this study examines the potential of family incivility in instigating burnout and reduced job satisfaction.Design/methodology/approachThis study employed structured questionnaires to collect data from a sample of 290 doctors working in tertiary care hospitals across India. Measurement modeling was done using IBM AMOS 23.0 and PROCESS macro was employed for hypothesis testing.FindingsThe study revealed that family incivility has a positive spillover effect on burnout, subsequently leading to lowered levels of job satisfaction. Furthermore, burnout mediated the aforementioned relationship.Research limitations/implicationsThis study is cross-sectional, and a longitudinal study will help test more rigorously; the causal relationships between the focal variables are recommended. Self-report data pose limitations concerning common method bias. Data collected from different occupations and cultures ...

The purpose of this study is to examine the relationship between family incivility and entrepreneurial success and to examine the moderation effect of psychological capital on this relationship. Data were collected from 260 entrepreneurs of family-owned MSMEs. Combining the “work-home resources model” and “conversation of resources theory,” this study contributes to stress literature by establishing for the first time that family incivility as an emotional home demand negatively impacts entrepreneurial success. The data obtained from this cross-sectional study were analyzed through the SPSS statistical package software. To investigate the moderating role of psychological capital on the family incivility and entrepreneurial success relationships pass PROCESS macro was used. The results show that family incivility is negatively and significantly correlated with the entrepreneurial success of family-owned MSMEs. In addition, the result of the moderation analysis supports the moderating...

Major findings of the research paper indicate that the respondents differ on their scores on psychological capital. The demographic profiles except the age, educational qualification, years of experience, income, location of business, family type, business type and the entrepreneurial generation no other profiles had a significant difference in the MSME entrepreneur's psychological capital levels. So, hence it becomes necessary for the MSME development authorities, government and entrepreneur development bodies, to take necessary steps like creating a conducive environment, formulate training modules seminars and conferences, providing entrepreneurs with encouragement as growth of MSME entrepreneurs is deemed a vital source of employment creation and holistic development of India.

COVID‐19 pandemic has shaken the roots of healthcare facilities worldwide, with the US being one of the most affected countries irrespective of being a superpower. Along with the current pandemic, COVID-19 can cause a secondary crisis of mental health pandemic if left unignored. Various studies from past epidemics, financial turmoil and pandemic, especially SARS and MERS, have shown a steep increase in mental and psychological issues like depression, low quality of life, self-harm and suicidal tendencies among general populations. The most venerable being the individuals infected and cured due to social discrimination. The government is taking steps to contain and prevent further infections of COVID 19. However, the mental and psychological wellbeing of people is still left ignored in developing countries like India. There is a significant gap in India concerning mental and psychological health still being stigmatized and considered 'non-existent'. This study's effort is...

Employer branding is a relatively new discipline in which the organization creates a unique, positive and recognizable position as an attractive workplace among present and future employees’ (Seldorf, 2008). According to Seldorf, ‘employer branding can be seen as a melting pot of HR (employer) and marketing (branding). Like actual product branding, organizations have started to invest employer branding as employees are the internal customers of the firm. The employer brand builds an image confirming the organization as a good place to work. Today, an effective employer brand is essential for competitive advantage. A recent Society for Human Resource Management (SHRM) study on employer branding revealed that over 67% of organizations view employer branding as a strategic recruiting tool to gain a competitive advantage to attract top talent, and 49% identified the employer brand as one of the top five strategic initiatives for their firm in the next year. Currently, the focus of Emplo...

With the exponentially increasing number of positive COVID-19 cases around India, the citizens of the nation are growing highly cautious and making consistent changes in their lifestyle habits. The knowledge and awareness are acting as the key to initial combating of the pandemic. This awareness has resulted in the knowledge of practicing extreme hygiene in everyday routine and is being taken up intensely. Government of India released an app "Arogya Setu" for digitally equipping the population with awareness and knowledge regarding the coronavirus. This apps related to Covid-19 reports the users about the number of new cases, recovered cases, and deceased; and also instruct the need of social distancing, hand wash, wearing a mask at public places and so on. The current study focuses on the satisfaction levels regarding these apps. The impact of Covid-19 apps on the attitude of the user. The study also examines if satisfaction influences the attitude of users. Using purposi...

Purpose-Drawing from the work-home resources model and the conservation of resources theory, this study examines the potential of family incivility in instigating burnout and reduced job satisfaction. Design/methodology/approach-This study employed structured questionnaires to collect data from a sample of 290 doctors working in tertiary care hospitals across India. Measurement modeling was done using IBM AMOS 23.0 and PROCESS macro was employed for hypothesis testing. Findings-The study revealed that family incivility has a positive spillover effect on burnout, subsequently leading to lowered levels of job satisfaction. Furthermore, burnout mediated the aforementioned relationship. Research limitations/implications-This study is cross-sectional, and a longitudinal study will help test more rigorously; the causal relationships between the focal variables are recommended. Self-report data pose limitations concerning common method bias. Data collected from different occupations and cultures would help with further generalizability of the results. Practical implications-This study establishes that incivility within the family can negatively affect various vital work outcomes. Accordingly, it is recommended for organizations to support employees to achieve improved work-family integration. Further research should explore various coping strategies that will help with mitigating these spillover effects. Social implications-This study offers a new perspective on the negative effect of family interactions on work-domain outcomes. Originality/value-The paper extends the scholarly literature on stress and work-family interface by demonstrating that family incivility has spillover effects. This is the pioneering study that examines family incivility as a home demand causing long-term severe damages at work.

Employer branding is a relatively new discipline in which the organization creates a unique, positive and recognizable position as an attractive workplace among present and future employees' (Seldorf, 2008). According to Seldorf, 'employer branding can be seen as a melting pot of HR (employer) and marketing (branding). Like actual product branding, organizations have started to invest employer branding as employees are the internal customers of the firm. The employer brand builds an image confirming the organization as a good place to work. Today, an effective employer brand is essential for competitive advantage. A recent Society for Human Resource Management (SHRM) study on employer branding revealed that over 67% of organizations view employer branding as a strategic recruiting tool to gain a competitive advantage to attract top talent, and 49% identified the employer brand as one of the top five strategic initiatives for their firm in the next year. Currently, the focus of Employer Branding research is mainly targeted towards recruiting. However, Employer Branding also entails branding activities to existing employees and former employees.

Entrepreneurs are considered as the ‘change agents’ in the process of industrial and economic development of a country. Entrepreneurial contributions are crucial, in developing countries like India. They aid employment generation, growth of Gross Domestic Product (GDP) and per capita income, economic diversification, optimum utilization of local resources, improvement in standard of living, promoting export and import, new product and market development. Thus, the overall development of country intimately depends on entrepreneurial success. Entrepreneurial success is defined as a set of positive outcomes from utilization of internal human strengths guided by virtue (Seligman & Csikszentmihalyi, 2000). The scale used in this study to measure entrepreneurial success consists of two domains: financial wealth and
psychological measures of performance namely, entrepreneurial satisfaction, feeling of gratitude and entrepreneurial preparedness. From the lens of psychology, a lot more could be understood about entrepreneurial success and the fundamentals of entrepreneurial success (Frese & Gielnik, 2014). Entrepreneurial success is not just financial but also psychological. Entrepreneurial success depends on the fluctuation of psychological states, which determine behaviours amidst uncertainties, difficulties, changes and challenges in the dynamic environments. Psychological capital is formally defined as a higher-order construct derived from a constellation of motivation and behavioural tendencies associated with self-efficacy, hope, optimism and  resilience (Luthans, Youssef et al., 2007). The Micro, Small and Medium Enterprises (MSMEs) play a pivotal role in the economic and social development of the country, often acting as a nursery of entrepreneurship. In India MSME sector has emerged as highly vibrant and dynamic over the last five decades. The sector contributes about 8% to Gross Domestic Product (GDP) besides 45% to the total manufacturing output and 40% to the exports from India (MSME at a Glance 2016 Report, MSME). The current research is conducted among local entrepreneurs owning MSMEs in Coimbatore. This is because Coimbatore is amongst the fastest growing tier-II cities in India and a major hub for textiles, industries, commerce, education, IT, healthcare and  manufacturing in Tamil Nadu. Coimbatore houses more than 25000 micro, small, medium and large industries with the city’s primary industries being engineering and textiles. Coimbatore is called the “Manchester of South India” due to its extensive textile industry, fed by the surrounding cotton fields. The aim of this study is to investigate the relationship between psychological capital and entrepreneurial success of MSME’s in Coimbatore. The findings of the study could lead to more explorations of vital factors that lead to entrepreneurial success and intervention of psychological capital towards entrepreneurial success.

Knowledge is like light. Weightless and intangible, it can easily travel the world, enlightening the lives of people everywhere. Yet billions of people still live in the darkness of poverty (World Bank 1999).

The above quote sheds light on the significance of knowledge and the need to manage this vast knowledge for optimum utilization. In the last decade, knowledge management has emerged as a very successful organization practice and has been extensively treated in a large body of academic work. In today’s knowledge-based society and business, “knowledge” is seen as the main source of competitive advantage. It is often a fuzzy concept, with no direct referent in the real world. In order to conceptualize this, people use the synonym knowledge asset and view it as a strategy for attaining competitive advantage, that can be managed, evaluated, invested in, and that becomes one of the main sources of value creation within an organization. Such is the importance accorded to knowledge management in the today’s scenario that it has become a popular discipline even though the field is only 10 years old. From research perspective, knowledge management is a vast area that covers all aspects of knowledge creation, storage, sharing, development, and uses and maintenance. This chapter attempts to discuss about knowledge management as a theory which has evolved as a wholesome practice, various methods used in business for knowledge sharing and the various issues associated to knowledge management’s widening significance.

World Business Council for Sustainable Development defines Corporate Social Responsibility (CSR) as "The continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large." Nearly all leading corporate in India are involved in CSR programmes in areas like education, health, livelihood creation, skill development, and empowerment of weaker sections of the society. In recent years, changing market scenario, globalization, ethical consumerism all are adding heat to the CSR concept. Making profit and is the primary goal of all organizations; thus the companies target to increase their sales every year. In this CSR driven business scenario, it becomes vital to analyse the effect of CSR investments on the sales of the company. This paper gives an theoretical overview of the legal framework of CSR in India, discusses the trends of CSR in India that how CSR once considered as charity by a company has now transformed as a responsibility of the company towards society. This paper also analyzes whether there is any significant relationship between CSR investment and sales and finally, the possible impact of CSR investments on the sales of few companies selected at random for 3 years 2012 to 2015.