According to Jaffee (2001), the place of work is characterized by conflict which is analyzed as meta-theoretical framework that identifies the constant and overarching challenges facing organizations. This descriptive study sought to... more
According to Jaffee (2001), the place of work is characterized by conflict which is analyzed as meta-theoretical framework that identifies the constant and overarching challenges facing organizations. This descriptive study sought to identify and describe the effect of destructive conflict on employees' productivity in Ghana Highway Authority. Self-administered questionnaire was used to obtain data from staff of the Ghana Highway Authority, Kumasi. The study found that destructive conflicts (caused by lack of resources; criticisms and gossip; accusation; unfair provision of different kinds of benefits; pay cut without consent; individuals consistently failing to admit their weakness; etc.) do not occur very often. Apart from 'killing' an individual emotionally, such conflicts hurt group cohesion, promote interpersonal hostilities, divert energies, create bad feelings, lead to high labour turnover and costly litigations. It is recommended that complains and suggestions of the staff should be addressed at staff durbars and union meetings and feedback given to them through their representatives.
This paper seeks to find complementarities and make contributions to the field of organization development (OD) from the new field of leadership-as-practice (L-A-P), and in so doing, enhance the development of OD in practice. Rather than... more
This paper seeks to find complementarities and make contributions to the field of organization development (OD) from the new field of leadership-as-practice (L-A-P), and in so doing, enhance the development of OD in practice. Rather than looking for leadership in people, especially in their traits and behaviors, leadership-as-practice looks for it in everyday practice, in the spaces between people, and in emergent dynamic social interactions. To find leadership, we look to the practice within which it is occurring. The paper explores these premises by first discussing some of the principal classifications of OD throughout its history. It then offers ways in which L-A-P can potentially enhance OD in both theory and application.
Recent decades have witnessed the rise in popularity of New Public Management (NPM) as a paradigm of public service reform. Key objectives on the NPM reform menu include a de-bureaucratizing of government services, the stimulation of... more
Recent decades have witnessed the rise in popularity of New Public Management (NPM) as a paradigm of public service reform. Key objectives on the NPM reform menu include a de-bureaucratizing of government services, the stimulation of local market competition for service provision and the introduction of performance measurement techniques. This agenda has been enthusiastically promoted and adopted into a diverse array of developing-country settings, including Solomon Islands (SI). Yet, the reform outcomes in SI display an uneven character at best. Is such a reform agenda compatible with the reality of achieving effective service delivery in SI? By combining a political history of reform in SI with the perceptions and experiences of respondents from selected public service ministries, state owned enterprises and in-country donor organizations, the following article examines the impact of NPM reforms on SI public service. It considers the ways in which a largely externally instigated reform agenda has been accepted, contested and transformed.
In this chapter, we offer a definition of a particular type of coaching, one focused on achieving sustained, desired change in the individual being coached. We also discuss a theory of intentional change, which we suggest explains why... more
In this chapter, we offer a definition of a particular type of coaching, one focused on achieving sustained, desired change in the individual being coached. We also discuss a theory of intentional change, which we suggest explains why coaching in this manner indeed leads to sustained, desired change in individuals. We explore the coaching relationship in terms of the quality of the relationship and the competencies required by those who create that relationship. We also suggest that coaching has two faces: coaching with compassion and coaching for compliance. The latter often takes the form of trying to help someone in need. In these situations, the desire to help overcomes the knowledge that arousing motivation to change is more important than a short-term fix. We further offer that potential benefits exist in terms of the compassion one experiences from coaching others and we address the risk of not doing so. We provide a guide for the coaching process. And finally, we conclude wi...
This study aims to provide a clear explanation and answer on research gap of previous studies about the relationship between managerial trait from family business and managerial performance. This study also investigates the phenomenon... more
This study aims to provide a clear explanation and answer on research gap of previous studies about the relationship between managerial trait from family business and managerial performance. This study also investigates the phenomenon about low managerial performance that triggered low continuity of bus industry belonged to family business in Jakarta, Indonesia. Model testing used in this study is multivariate analyses with Structural Equation Model (SEM), which is based on IBM SPSS AMOS version 22.0 software. The population in this study are managers who hold the position as supervisor and managerial control as many as 505 people. The number of samples is determined based on the sampling quota the number of bus unit ownership that reflects the size of family business. Questionnaires were distributed through direct distribution and by mail in June, July and August 2016. From the questionnaires distributed there left 283 according to the determination of the sample number. Based on SEM result for 9 proposed hypotheses, there are 6 accepted hypotheses and 3 rejected ones. Accepted hypotheses as follows; the influence of managerial trait in family business on soft governance capability which has coefficient value as 0.517 that shows positive and significant relationship since CR value is 2.705 and significant at 0.007, the influence of soft governance capability on managerial performance which has coefficient value as 0.506 that shows positive relationship since CR value is 6.183 and significant at 0.000. These results prove that soft governance capability has an ability to mediate the relationship between causalities of managerial trait variable on bus transportation industry in Jakarta, and it is significant with alpha value 5%. The results of this study will contribute to enrich the research on the topics of managerial performance, family business and human resource management
Nowadays, organizations should be prepared to anticipate technological changes in their environment and adjust their technology strategy, which can be achieved using technology foresight. This study aims to analyze the way technology... more
Nowadays, organizations should be prepared to anticipate technological changes in their environment and adjust their technology strategy, which can be achieved using technology foresight. This study aims to analyze the way technology foresight can be a central capability of organizations, more specifically, a research center: The Centro de Investigación y Desarrollo Tecnológico en Electroquímica (CIDETEQ), which is the study case in this paper. We conducted semi-structured interviews with the main actors in charge of technology foresight there. As a result, we identified four key factors to make technology foresight a core capability of an organization: (1) technical knowledge and ability to identify trends, (2) coded knowledge about and skills in technical tools, (3) established information sources and roles, and (4) dissemination of the technology foresight activity in the organization. In addition, this paper contributes to this field because it offers an approach based on strategic management and core capabilities to organizations, so that they can have access to potential markets, increase the benefits perceived by customers, and gain a hard-to-imitate competitive advantage.
... The primary construct informing our choice of talcs and the story lint weaving through them is that of relational healing. The stories are told from the inside-out (Hunt, 1987) as shown in Figure 1. Working through four levels of... more
... The primary construct informing our choice of talcs and the story lint weaving through them is that of relational healing. The stories are told from the inside-out (Hunt, 1987) as shown in Figure 1. Working through four levels of analysis, the stories begin with the inrerpersond ...
Abstract Organization development (OD) and the business environment, more generally, have seen many changes in the last 20 years. This chapter describes findings of a research study that investigated current perceptions of the field of OD... more
Abstract Organization development (OD) and the business environment, more generally, have seen many changes in the last 20 years. This chapter describes findings of a research study that investigated current perceptions of the field of OD as compared to data collected in a 1993 study (published in 1994). Survey data collected from 388 OD professionals indicated findings along the following themes: (1) continued perceived weakening of traditional OD values; (2) focus on business effectiveness and fewer perceptions that OD is too “touchy feely”; (3) increase in commitment to organizations and standing against the misuse of power; (4) coaching is seen as an integral part of OD; and (5) practitioners are very optimistic about the future of OD. Implications for the current and future practice of OD are discussed.
This study aims to develop an empirical model of intervening Planned Behavior Theory through a novel construct namely voluntary sharing contagion in improving the performance of National Amil Zakat Agency (Baznas). Voluntary sharing... more
This study aims to develop an empirical model of intervening Planned Behavior Theory through a novel construct namely voluntary sharing contagion in improving the performance of National Amil Zakat Agency (Baznas). Voluntary sharing contagion is a synthesis of Social Capital Theory, Knowledge Sharing Theory and Contagion Theory. All the State Civil Apparatus (ASN) in the Banten Provincial Government Center Area (KP3B) became the study population. Samples were selected using probability sampling technique, in which the number is determined using the Yamane formula.Data were collected through a questionnaire, which obtained 220 data set. Data were then analyzed using Partial Least Squares (PLS). It was found that (1) there was a positive and significant effect of the construct of attitude on the construct of intention to pay zakat, (2) there was a positive and significant effect of the construct of subjective norm on the construct of intention to pay zakat, (3) there was a positive and significant effect of the construct of behavioral control on the construct of intention to pay zakat, (4) there was a positive and significant effect of the construct of attitude on the construct of voluntary sharing contagion, (5) there was a positive but not significant effect of the construct of voluntary sharing contagion on the intention to pay zakat, (6) there was a positive and significant effect of the construct of voluntary sharing contagion on the performance of Baznas, (7) there was a positive but not significant effect of the construct of intention to pay zakat on the performance of Baznas
