High Power C-BUC

Indoor & Outdoor C SSPA

Installation & Operation Manual
IM02960185 Rev A
Copyright Notice

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Ltd. The Manual in whole or in part, may not be duplicated or reproduced without the written permission
of ST Electronics (Satcom & Sensor Systems) Pte. Ltd.

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© 2011 ST Electronics (Satcom & Sensor Systems) Pte. Ltd. All Rights Reserved.
Table of Content
Chapter 1 Product Overview...............................................................................................1
1.1 About the Manual .....................................................................................1
1.2 Product Models........................................................................................1
1.3 Outdoor BUC...........................................................................................3
1.3.1 BUC Functional Block Diagram ...........................................................3
1.3.2 Frequency Band Options...................................................................3
1.4 Outdoor SSPA ..........................................................................................5
1.4.1 Functional Block Diagram .................................................................5
1.4.2 SSPA Frequency Range.....................................................................5
1.4.3 Functional Concepts........................................................................6
1.4.4 Outdoor SSPA Interfaces...................................................................7
1.5 Indoor SSPA ............................................................................................9
1.5.1 Functional Block Diagram .................................................................9
1.5.2 SSPA Frequency Range.....................................................................9
1.5.3 Functional Concepts...................................................................... 10
1.5.4 Indoor SSPA Interfaces................................................................... 11

Chapter 2 System Configurations ....................................................................................... 15

2.1 Types of System Configurations.................................................................. 15
2.1.1 Stand-Alone System Configurations ................................................... 15
2.1.2 1:1 Redundant System Configurations ................................................ 16
2.2 System Components ................................................................................ 17
2.2.1 TX WR137 Waveguide Switch ........................................................... 17
2.2.2 Transient Protection Box ................................................................ 19

Chapter 3 Management of Outdoor Units.............................................................................. 21

3.1 Monitor & Control................................................................................... 21
3.2 Understanding the Software ...................................................................... 21
3.2.1 Connecting the PC to the System ...................................................... 21
3.2.2 Installing the M&C Software ............................................................ 22
3.2.3 Launching the Software ................................................................. 23
3.2.4 Understanding the Monitoring Screen................................................. 24
3.2.5 Logging In .................................................................................. 25
3.2.6 Setting Up the Software to Communicate with the Devices ...................... 26
3.2.7 Selecting the Device to Manage........................................................ 27
3.2.8 Setting Up the Redundancy System ................................................... 27
3.2.9 Modifying the Operating Parameters of the ODU ................................... 28
3.3 Monitor & Control via HTTP (Web) .............................................................. 29
3.4 Monitor & Control via SNMP....................................................................... 30

Chapter 4 Management of Indoor Units................................................................................ 31

4.1 Monitor & Control................................................................................... 31
4.2 Management Via Front Panel LCD................................................................ 32
4.2.1 LED Status Indicators..................................................................... 32
4.2.2 Viewing the Control Panel .............................................................. 33
4.2.3 LCD Display Sub-Menus .................................................................. 34
4.2.4 Controlling the BUC via the LCD Panel................................................ 38

Chapter 5 Maintenance & Troubleshooting ........................................................................... 41

5.1 Preventive Maintenance ........................................................................... 41

IM02960185 Rev. A i
 5.1.1 Primary AC Power Test .................................................................. 41
5.1.2 Environmental Wear & Tear ............................................................ 41
5.1.3 Gains Testing .............................................................................. 42
5.1.4 Completing the Maintenance ........................................................... 44
5.2 Understanding Faults in the BUC................................................................. 45
5.3 Understanding Faults in Remote Management ................................................ 47

Appendix A Customer Service ............................................................................................. 49

A.1 Warranty Information .............................................................................. 49
A.2 Return Material Authorization (RMA)............................................................ 50
A.3 Additional Technical Support..................................................................... 52

Appendix B Unit Specifications & Outline............................................................................... 53

B.1 BUC Specifications and Outline .................................................................. 53
B.2 Indoor SSPA Specifications and Outline......................................................... 56
B.3 Outdoor SSPA Specifications and Outline....................................................... 58
B.4 Unit Outline Drawings.............................................................................. 62

Appendix C Product Photos ................................................................................................ 64

Appendix D Document Revision Log ...................................................................................... 70

ii IM02960185 Rev. A
List of Figures
Figure 1.1 BUC Functional Block Diagram ...............................................................................3

Figure 1.2 Frequency Conversion for C-Band ...........................................................................4

Figure 1.3 Outdoor C Band SSPA Functional Block Diagram ..........................................................5

Figure 1.4 250W – 400W SSPA Front Panel...............................................................................7

Figure 1.5 250W – 400W SSPA Rear Panel................................................................................8

Figure 1.6 Front panel of the Indoor 200W SSPA ..................................................................... 11

Figure 1.7 Rear panel of the Indoor 200W SSPA ...................................................................... 11

Figure 2.1 Stand-Alone System Configuration......................................................................... 15

Figure 2.2 1:1 Redundant System Configuration ..................................................................... 16

Figure 2.3 Waveguide switch outline diagrams ....................................................................... 17

Figure 2.4 Transient Protection Box .................................................................................... 19

Figure 3.1 Default “Monitor” screen.................................................................................... 23

Figure 3.2 Change password dialog box................................................................................ 25

Figure 3.3 Setting up the communication parameters .............................................................. 26

Figure 3.4 Modifying ODU parameters.................................................................................. 28

Figure 3.5 SNMP MIB categories ......................................................................................... 30

Figure 4.1 Front panel LCD panel and LED indicators ............................................................... 32

Figure 4.2 LED status indicators......................................................................................... 32

Figure 4.3 Control panel .................................................................................................. 33

Figure 4.4 Default “System” LCD display .............................................................................. 34

Figure 4.5 Default “Status” LCD display ............................................................................... 36

Figure 4.6 Default “Redundancy” LCD display........................................................................ 37

Figure 4.7 Default “Test” LCD display ................................................................................. 38

Figure 4.8 Default LCD display for the 400W BUC.................................................................... 38

Figure B-1 200W – 400W C-BUC ODU outline drawing................................................................ 62

IM02960185 Rev. A iii

Figure B-2 200W C-BUC IDU outline drawing .......................................................................... 63

Figure 5.1 250W / 300W / 350W / 400W C-Band Block Up Converter & C-Band Solid State Amplifier ..... 64

Figure 5.2 250W / 300W / 350W / 400W C-Band Block Up Converter & C-Band Solid State Amplifier ..... 65

Figure 5.3 150W / 200W C-Band Block Up Converter and 200W C-band Solid State Amplifier............... 65

Figure 5.4 150W / 200W C-Band Block Up Converter and 200W C-Band Solid State Amplifier............... 66

Figure 5.5 100W C-BUC.................................................................................................... 66

Figure 5.6 100W C-BUC.................................................................................................... 67

Figure 5.7 50W / 100W C-Band Solid State Amplifier................................................................ 67

Figure 5.8 50W / 100W C-Band Solid State Amplifier................................................................ 68

Figure 5.9 200W/300W/350W/400W C-Band Solid State Amplifier ............................................... 68

Figure 5.10 200W/300W/350W/400W C-Band Solid State Amplifier ............................................... 69

iv IM02960185 Rev. A
List of Tables
Table 1-1 Product series models..........................................................................................1

Table 1-2 BUC Transmit Frequency Bands for C-Band ................................................................3

Table 1-3 SSPA frequency range..........................................................................................5

Table 1-4 SSPA’s AC IN pin-out configuration ..........................................................................6

Table 1-5 250W – 400W SSPA Front Panel Interfaces .................................................................7

Table 1-6 Pin-out configuration for AC IN ..............................................................................8

Table 1-7 Pin-out configuration for M&C interfaces ..................................................................8

Table 1-8 250W – 400W SSPA Rear Panel Interfaces ..................................................................8

Table 1-9 SSPA frequency range..........................................................................................9

Table 1-10 SSPA’s AC IN pin-out configuration ........................................................................ 10

Table 1-11 Indoor 200W SSPA Front Panel Interfaces ................................................................ 11

Table 1-12 Indoor 200W SSPA Rear Panel Interfaces ................................................................. 11

Table 1-13 Pin-out configuration for 230V AC interface............................................................. 12

Table 1-14 Pin-out configuration for REMOTE interface ............................................................. 12

Table 1-15 Pin-out configuration for STATUS interface.............................................................. 12

Table 1-16 Pin-out configuration for SWITCH interface ............................................................. 13

Table 2-1 WR137 Waveguide switch port interfaces ................................................................ 17

Table 3-1 RS485 cable (P/N: 2502040669) pin-out configuration................................................. 21

Table 3-2 Parameters explanation in the “Setup > Device” tab................................................. 27

Table 3-3 Configurable parameters .................................................................................... 28

Table 4-1 LED status indicators......................................................................................... 32

Table 4-2 “System” parameters........................................................................................ 34

Table 4-3 “Status” parameters ......................................................................................... 36

Table 4-4 “Redundancy” parameters ................................................................................. 37

Table 4-5 “Test” parameters ........................................................................................... 38

Table 5-1 AC power tolerance .......................................................................................... 42

Table 5-2 Troubleshooting faults in the system ..................................................................... 45

Table 5-3 Troubleshooting errors in remote management......................................................... 47

IM02960185 Rev. A v
Table A-1 Pre-RMA Request Checklist ................................................................................. 50

Table B-1 BUC Specifications............................................................................................ 53

Table B-2 Indoor SSPA Specifications .................................................................................. 56

Table B-3 Outdoor C-band 200W P1dB SSPA Specifications........................................................ 58

Table B-4 Outdoor C-band 250W P1dB SSPA Specifications........................................................ 59

Table B-5 Outdoor C-band 300W and 400W INTELSAT P1dB SSPA Specifications .............................. 60

vi IM02960185 Rev. A
Chapter 1 Product Overview

Thank you for choosing Agilis VSAT solution products. We, at Agilis, have
taken great pride to provide cost-effective products that guarantee
efficiency, reliability and quality. All Agilis products, including the high
power C-BUCs, go through intensive quality checks and active electrical
stress screening with performance being monitored during the screening
process.

There is no need to worry in using our products, because this manual aims
to help you understand, install and integrate your unit into your system.

1.1 About the Manual

This manual covers a range of Agilis VSAT solution products including
outdoor C-BUC, outdoor C-SSPA and indoor C-SSPA. All diagrams,
accessories and software interface used in this manual provide a general
understanding of how your unit should be deployed in your system using
the 400W BUC as an example. Actual implementation or accessories used
may differ depending on your specific unit or environmental setup. If you
require further support, please contact your Agilis representative.

1.2 Product Models

This manual is suitable for the following models:

Table 1-1 Product series models

Model #
C-Band BUC ALB180AA2-80
ALB180AA2-100
ALB180AA2-150
ALB180AA2-200
ALB180AA2-250
ALB180AA2-300
ALB180AA2-350
ALB180AA2-400
C-Band SSPA AAA180AA2-200
AAA180AA2-250
AAA180AA2-300
AAA180AA2-350
AAA180AA2-400
C-Band SSPA (Indoor) AAA180AA2-50-RM

IM02960185 Rev. A 1
Chapter 1 Product Overview

Model #
AAA180AA2-100-RM
AAA180AA2-200-RM
AAA180AA2-300-RM
AAA180AA2-350-RM
AAA180AA2-400-RM

2 IM02960185 Rev. A
 Chapter 1 Product Overview

1.3 Outdoor BUC

This section explains the design and functions of the BUC including its
functional block diagram, unit panels and interfaces and other functioning
concepts.

1.3.1 BUC Functional Block Diagram

Figure 1.1 BUC Functional Block Diagram

1.3.2 Frequency Band Options

Table 1-2 BUC Transmit Frequency Bands for C-Band
Input Transmit Local Oscillator Output Transmit
(MHz) (GHz) (GHz)
INTELSAT C-Band 950  1525 4.900 5.850 – 6.425
INSAT C-Band 1100 - 1400 5.625 6.725 – 7.025
Measat 3 950 - 1750 4.975 5.925 – 6.725
ST-1 / PALAPA-C 1150 - 1450 5.275 6.425 – 6.725
FULL C C-Band 950 - 1825 4.900 5.850 – 6.725

IM02960185 Rev. A 3
Chapter 1 Product Overview

The diagram below illustrates how C-BUC converts input frequency to output
frequency.

Figure 1.2 Frequency Conversion for C-Band

4 IM02960185 Rev. A
 Chapter 1 Product Overview

1.4 Outdoor SSPA

This section explains the design and functions of the BUC including its
functional block diagram, unit panels and interfaces and other functioning
concepts.

1.4.1 Functional Block Diagram

Figure 1.3 Outdoor C Band SSPA Functional Block Diagram

1.4.2 SSPA Frequency Range

Table 1-3 SSPA frequency range
Type Frequency Range (GHz)
Full C-band 5.850 – 6.725
Intelsat 5.850 – 6.425
Measat 3 5.925 – 6.725
Insat 6.725 – 7.025
Palapa 6.425 – 6.725

IM02960185 Rev. A 5
Chapter 1 Product Overview

1.4.3 Functional Concepts

This section explains some of the functioning concepts of the SSPA
including its power amplifier, cooling system, monitor & control system
etc.

Step 1 POWER AMPLIFIER

The high gain power amplifier uses GaAs FET devices to amplify the RF
power to the required level. This module operates on DC power supplied
from the internal power supply unit of the SSPA.

Step 2 COOLING SYSTEM

The cooling system consists of heat sink and fans. It works based on
forced-air convection cooling. Fans are deployed to cool the heat
generated by high power devices. These fans operate on internally
generated power provided by the AC-DC converter.

 Note: Please do not block the air flow to all sides of the SSPA by
keeping a space of at least 6-inches from its top and bottom from a flat
surface. This is to allow air to circulate through the DC fans.

Step 3 MONITOR AND CONTROL SYSTEM

This is a microprocessor-controller based sub-system that monitors and
controls the operations of the SSPA. Each unit includes two identical
remote IO interfaces (SUPERVISORY and RS485/232). These ports allow
users to remotely operate the unit in both standalone and redundancy
configurations via a remote PC.

Using the M&C, you can

 Turn the RF power on/off.

 Obtain RF parameters (RF output power, reflected power) and

temperature.

 Check the alarm status.

Step 4 POWER SUPPLY SYSTEM

WARNING: Please ensure that the power source is turned OFF before
connecting the power cable from the power source to the SSPA unit.

The SSPA is powered via an external 230V AC power source. An internal

AC-DC converter converts the AC power received into 280V DC voltages.
This is then sent to a DC-DC converter to be converted into the 10V DC
voltages required by the various modules within the SSPA. The pin-out
configuration for the SSPA’s AC connector is given in the table below.

Table 1-4 SSPA’s AC IN pin-out configuration

Pin Colour Description
A Green/Yellow Ground
B Brown Live
C Blue Neutral

6 IM02960185 Rev. A
 Chapter 1 Product Overview

This power supply is compact, reliable and is adequately adjusted for

safety, EMC and EMI.

1.4.4 Outdoor SSPA Interfaces

This section explains the various interfaces found on the physical SSPA,
their signal details and pin-out configurations.

Figure 1.4 250W – 400W SSPA Front Panel

Table 1-5 250W – 400W SSPA Front Panel Interfaces

Port Reference Connector Type Signal Details
RF IN 50Ω N-type RF signal
connector
M&C (Booster) 8-pin square M&C port to be connected to a
flange female remote terminal for
connector monitoring.
KPT02E12-8S
M&C (SPT) 8-pin square M&C port to be connected to
flange female an external driver (SPT or
connector BUC)
KPT02E12-8S
AC IN 3-pin male Connects the unit to a 230V
connector AC power source.
KPT02E12-3P
FUSE Fuse holder Fuse for AC IN power supply
(2A, 230V)
FAN DC 4-pin male Supplies DC power (10V) to
connector the fans.
KPT06F8-4S

RF Monitor 50Ω N-type female Coupled RF signal for

connector monitoring

IM02960185 Rev. A 7
Chapter 1 Product Overview

Table 1-6 Pin-out configuration for AC IN

Pin Colour Description
A Green/Yellow Ground
B Brown Live
C Blue Neutral

Table 1-7 Pin-out configuration for M&C interfaces

Pin Description
A +12V DC (Common)
B Ground
C Rx link status
D Tx link status
E Rx232
F Tx232
G RF Out/Voltage (Reserved)
H Com of Form “C” Relay (Reserved)

Figure 1.5 250W – 400W SSPA Rear Panel

Table 1-8 250W – 400W SSPA Rear Panel Interfaces

Port Reference Connector Type Signal Details
RF OUT WR137 waveguide Amplified RF signal
flange

8 IM02960185 Rev. A
 Chapter 1 Product Overview

1.5 Indoor SSPA

This section explains the design and functions of the indoor SSPA including
its functional block diagram, unit panels and interfaces and other
functioning concepts.

1.5.1 Functional Block Diagram

1.5.2 SSPA Frequency Range

Table 1-9 SSPA frequency range
Type Frequency Range (GHz)
Full C-band 5.850 – 6.725
Intelsat 5.850 – 6.425
Measat 3 5.925 – 6.725
Insat 6.725 – 7.025
Palapa 6.425 – 6.725

IM02960185 Rev. A 9
Chapter 1 Product Overview

1.5.3 Functional Concepts

Step 1 POWER AMPLIFIER
The indoor SSPA amplifies input signals to a power level suitable for
transmission via the antenna via two amplifier modules, the Driver module
and the Power module. The Driver module amplifies input signal to the
necessary level to be fed into the Power module. The power module(s)
then amplifies the signal to a level suitable for transmission.

Step 2 MONITOR AND CONTROL SYSTEM

This is a microprocessor-controller based sub-system that monitors and
controls the operations of the SSPA. This allows users to monitor and
control the SSPA remotely via a PC.

Using the M&C, you can

 Turn the RF power on/off.

 Obtain RF parameters (RF output power, reflected power) and

temperature.

 Check the alarm status.

Step 3 POWER SUPPLY SYSTEM

WARNING: Please ensure that the power source is turned OFF before
connecting the power cable from the power source to the SSPA unit.

The SSPA is powered via an external 230V AC power source. An internal

converter converts the AC power received into the DC voltages required by
the various modules of the SSPA. The pin-out configuration for the SSPA’s
AC connector is given in the table below.

Table 1-10 SSPA’s AC IN pin-out configuration

Pin Description
A Ground
B Live
C Neutral

This power supply is compact, reliable and is adequately adjusted for

safety, EMC and EMI.

10 IM02960185 Rev. A
 Chapter 1 Product Overview

1.5.4 Indoor SSPA Interfaces

This section explains the various interfaces found on the physical SSPA,
their signal details and pin-out configurations.

Figure 1.6 Front panel of the Indoor 200W SSPA

Table 1-11 Indoor 200W SSPA Front Panel Interfaces

Port Reference Connector Type Signal Details
Output Monitor 50Ω N-type female Coupled RF signal for
connector monitoring
Input Monitor 50Ω N-type female Coupled input signal for
connector monitoring

Figure 1.7 Rear panel of the Indoor 200W SSPA

Table 1-12 Indoor 200W SSPA Rear Panel Interfaces

Port Reference Connector Type Signal Details
REMOTE DB9 female M&C connection to a remote
terminal

IM02960185 Rev. A 11
Chapter 1 Product Overview

Port Reference Connector Type Signal Details

SWITCH 6-pin female Control the operation of the
connector external waveguide switch (if
KPT06F10-6S any)

STATUS KPT06F14-12S Connects to a second SSPA to

monitor redundancy status
RF IN 50Ω N-type female Input RF signal
connector
GROUND - To be connected to the
grounding setup for electricity
discharge
230V AC 3-pin male Connects the unit to a 230V
connector AC power source.
KPT02E12-3P

Table 1-13 Pin-out configuration for 230V AC interface

Pin Description
A Earth
B Live
C Neutral

Table 1-14 Pin-out configuration for REMOTE interface

Pin Description
1 Reserved
2 Tx232/RS485 Data-
3 Rx232/RS485 Data+
4 Reserved
5 Ground
6 Reserved
7 Reserved
8 Normal Close of Form ‘C’ relay
9 Common of Form ‘C’relay

Table 1-15 Pin-out configuration for STATUS interface

Pin Description
A TxA Online
B Ground
C TxB Online
D Tx Status
E Redundant Tx Status
F Tx232/RS485 Data-

12 IM02960185 Rev. A
 Chapter 1 Product Overview

G Rx232/RS485 Data+
H Ground
J Control Voltage to switch over A
K Control Voltage to switch over B
L Neutral
M Reserved

Table 1-16 Pin-out configuration for SWITCH interface

Pin Description
A Position 1 (command)
B Common (command)
C Position 2 (command)
D Position 1 (indicator)
E Common (indicator)
F Position 2 (indicator)

IM02960185 Rev. A 13
Chapter 2 System Configurations

All products covered in this manual are redundancy-ready. That is, each
unit can be deployed in either a standalone or a 1:1 redundancy system
configuration. This chapter explains, in detail, the systems in which the
SSPA is deployed.

 Note: The diagrams and accessories shown in this chapter use the
400W outdoor BUC as an example. Thus, the actual setup and accessories
list for your unit may differ slightly from the figures below.

2.1 Types of System Configurations

Each BUC unit can be deployed in different system configurations
including:

 Stand-alone

 1:1 Redundant System

Each of these configurations is explained in details below.

2.1.1 Stand-Alone System Configurations

Figure 2.1 Stand-Alone System Configuration

 Note: Please contact Agilis to know more on the detailed accessories

list and components of high power C-BUC.

IM02960185 Rev. A 15
Chapter 2 System Configurations

2.1.2 1:1 Redundant System Configurations

Figure 2.2 1:1 Redundant System Configuration

 Note: Please contact Agilis to know more on the detailed accessories

list and components of high power C-BUC.

16 IM02960185 Rev. A
 Chapter 2 System Configurations

2.2 System Components

This section explains the various system components, aside from the BUC
unit, that is required to setup the entire system.

2.2.1 TX WR137 Waveguide Switch

The outdoor RF waveguide transfer switches are electromechanical
switches with manual override feature. They are actuated by 230VAC
50/60Hz from the AC mains during switch over. The switches do not
consume any power while idling.

The RF waveguide transfer switch is a four ports waveguide switch. Two

ports are connected to the two BUCs. A third port connects to the dummy
load while the last connects to the antenna feed.

The switch over can be automatically or manually controlled by the

operator. In “Auto” mode, the built-in redundancy system of the BUC
initiates a switching operation at the waveguide switch when a fault is
detected at either streams of the transmitter, switching the streams to
the offline BUC. This allows the link to be maintained while performing
fault diagnosis on the faulty BUC. You can also manually initiate this
switch for maintenance or diagnosis purposes.

The figure below shows the outline dimensions of the waveguide switch.
The time for each switch operation is 50ms.

0.13
10-32 X .31 Dp MIN (4)
5.12 (STD CKT) OR M5 ON METRIC UNITS
(LATCHING UNITS)
PORT 1 MANUAL OVERRIDE & PORT MARKING 1.750
RF PATH INDICATOR TYP 1.375
0.300 TYP TYP

PORT 4 2.250
PORT 2

PORT 2
(OMIT IF SQ
SPDT)
CONN (STD CKT)
MS3112E-10-6P
REMOVED

AGI LIS
VO ID IF

CONNECTOR POS.
FOR LARGER CKTS. CPRF FLANGE SHOWN
PORT 3 (MS3112E-14-12P & (SEE P/N SELECTION)
LARGER SIZE) 10-32 X .25 Dp or M5
CONNECTOR TYPE FOR METRIC UNITS.
DEPENDENT ON CKT
DESIRED.

Figure 2.3 Waveguide switch outline diagrams

The following table details the connectors located on the switch.

Table 2-1 WR137 Waveguide switch port interfaces

Port Reference Connector Type Description
Port 1 CPR137-G Connects to the antenna feed
to send RF signals
Port 2 Connects to a BUC
Port 3 Connects to a dummy load for
output protection
Port 4 Connects to a BUC
Control MS3112E-10-6P Connects to the Switch
Control port of the BUC. This

IM02960185 Rev. A 17
Chapter 2 System Configurations

connection allows the BUC to

initiate a switching operation
and monitor the status of the
waveguide switch position

18 IM02960185 Rev. A
 Chapter 2 System Configurations

2.2.2 Transient Protection Box

Transient protection prevents spikes in electrical discharges that may
cause damage to the RCU or other connected components. A TPB is
connected to both AC input ports of the RCU.

AC IN AC OUT
Agilis
Transient
Protection Box

M6 Earth Stud

Figure 2.4 Transient Protection Box

For the TPB to work effectively, please keep clean outgoing lines away
from the incoming or earth leads.

 Note: Ground the TPB by connecting the M6 Earth Stud to a grounding

rod. Note that this is vital to the proper operation of the TPB.

IM02960185 Rev. A 19
Chapter 3 Management of Outdoor Units

3.1 Monitor & Control

Agilis C-BUC products have one of the best Monitor and Control features in
the industry. In this chapter, overview of the extensive M&C features of
the high power C-BUCs will be discussed.

Agilis’ devices can be monitored and controlled remotely via various

methods including:

 AMC300, Agilis developed M&C software

 Optional web browser and SNMP protocol

This chapter looks at how you can set up and manage your BUC system
using the various tools above.

3.2 Understanding the Software

Monitoring and control for this system can be made using the software
provided by Agilis. The BUC is connected to an indoor workstation (such as
a PC) where this software is installed.

Agilis’ software was developed to monitor its products including SSPAs.

This software is able to monitor units deployed in a stand alone
configuration.

3.2.1 Connecting the PC to the System

Connecting the system to your PC involves connecting the SSPA to your PC
via the RS485 cable.

The table below details the pin-out configuration of the RS485 cable and
converter used for conection.

Table 3-1 RS485 cable (P/N: 2502040669) pin-out configuration

RS485 cable USB-RS485 converter
Male Circular Female DB-9 Signal Male DB-9 Signal
Pin E Pin 2 Data+ Pin 2 Data+
Pin F Pin 1 Data- Pin 1 Data-
Pin B Pin 5 Ground Pin 5 Ground

IM02960185 Rev. A 21
Chapter 3 Management of Outdoor Units

3.2.2 Installing the M&C Software

The M&C software must be installed into a PC terminal to be used to
monitor your Agilis ODUs.

Step 1 MINIMUM SYSTEM REQUIREMENTS

Your PC must meet the following minimum requirements to install M&C
software:

 A Pentium computer or higher version with a SVGA card installed

 Windows 95 operating system

Step 2 SOFTWARE INSTALLATION

Here, we provide a step-by-step installation guide to help you install the
AMC201/300 software into your PC.

1. Install the USB-RS485 converter driver into your PC. Please insert the CD
that was included in your package into your disc drive and run the driver
installation.

2. Save the setup file “AMCXXX_vXXX.zip” into your local hard disk.

You can download the software setup file, “AMCXXX_vXXX.zip” from

http://www.agilissatcom.com.

 Note: Always download the latest available version of the software.

Unzip the file when download completes to obtain the setup file “AMCXXX
Setup.exe”.

If an installation CD was included in your package, please insert the CD

into your PC’s disc drive and unzip the setup file as indicated above.

3. Ensure that your Windows operating system is working in English.

The software will only launch in an English operating system environment.

From your system’s “Control Panel”, check your language settings.

Select an “English” region (Format). Click [OK] to save the settings. You
may need to restart your PC for the change to take effect.

4. Launch the setup file.

Locate the setup file on your local hard disk and double click the file to
start the setup.

 Note: The software will only launch in an English operating system

environment. You may encounter errors during the installation if your
operating system is operating in a non-English environment.

5. Follow the step-by-step installation instructions to install the software.

 Note: You must have administrator permission on your Windows PC to

install the software.

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3.2.3 Launching the Software

You can launch the software in 2 ways:

 Click “Start > All Programs > AMC > AMC (Win)”.

 Double-click the short-cut icon of the software on your desktop.

 Note: This short-cut icon should be automatically created at the

end of the installation. You may also create a short-cut icon and
move it to the desktop or quick launch bar manually.

By default, the software displays the “Monitor” screen as shown in the

figure below when launched. In this screen, the status of the ODU
currently being monitored is shown. You may not modify any ODU settings
under this mode.

Figure 3.1 Default “Monitor” screen

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Chapter 3 Management of Outdoor Units

3.2.4 Understanding the Monitoring Screen

The software displays the monitoring screen when it is launched. On this
screen, you can also view the following information:

 “RF OUT” indicating whether SSPA is on or off

 Device ID

In addition to the status display, two other operations can be performed

on this screen in “Monitor” mode.

 [Establish]: Establish a connection with the selected device.

Each unit includes two features, “Auto Scan” and “Auto Scrolling”.
“Auto Scan” scans the two M&C interfaces (RS232 and RS485),
locking it to the interface that has a valid instruction command. This
can only be unlocked if a manual instruction to perform “Auto Scan”
is given or when the unit resets.

“Auto Scrolling” is where the device sends a series of messages to

the M&C link indicating the device status. While scrolling, any M&C
commands from the PC will be jammed. Auto scrolling stops when a
valid instruction from the M&C interface is detected.

Both features are turned on during a power reset. Hence, the PC

must first establish the link with the device to lock it to the correct
interface and stop “Auto Scrolling”. This can be done using the
[Establish] button.

 [Refresh]: Polls the device for updated status and parameters

information. You can also set up the software to poll the device
periodically by selecting the “Auto Polling” option.

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3.2.5 Logging In
If you wish to monitor any configurations, you will need to login to switch
to “Command” mode. To login, click “Login” on the top menu bar as
shown below:

Enter the Password and click [OK] to enter “Command” mode. The
default login password is “PASSWORD”.

Step 1 CHANGING THE LOGIN PASSWORD

For security purposes, we recommend that you change the default
password. To change the login password, click “Setup” from the top menu
bar. In the dialog box that displays, click the “Password” tab.

Figure 3.2 Change password dialog box

Enter the new desired password and click [OK] to save the changes.

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3.2.6 Setting Up the Software to Communicate with the Devices

To configure the software such that the PC is able to correctly
communicate with the devices, set up the communication settings
according to the procedure below:

1. Click “Setup > Configuration” from the top menu bar. In the dialog box
that appears, click the “Communication” tab.

 Note: To view the port number of the PC port used in the connection,
please check the corresponding port number by going to the “Control
Panel > System > Device Manager > Port” dialog box on your Windows
PC.

2. Configure the parameters as follows:

PC COM Port: Port number of the serial/USB port connected to the unit.
Baud Rate: 9600 bps
Device Mode: Select “RS-485”

Figure 3.3 Setting up the communication parameters

3. Click [OK] to save the settings.

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3.2.7 Selecting the Device to Manage

As the software is only able to display one device at each time, you will
need to select the device to be managed if multiple devices are connected
to the PC. To select a device, click “Setup > Configuration” from the top
menu bar and click the “Device” tab in the dialog box that appears.

Table 3-2 Parameters explanation in the “Setup > Device” tab

Parameter Description
Device ID ID of the device used by the M&C module to
broadcast commands.
During the initial setup, you may wish to set
the device ID to “000”. Note that this is a
global address for all supported devices.
Hence, any device connected to the PC will
respond to this command regardless of their
ID.
Booster Model Select your booster model

Click [OK] to execute the selection.

3.2.8 Setting Up the Redundancy System

The software displays the monitoring screen when it is launched. On this
screen, you can also view the following information:

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3.2.9 Modifying the Operating Parameters of the ODU

In “Command” mode, you can modify the operating parameters of the
ODU to adjust its operation according to your requirements.

Figure 3.4 Modifying ODU parameters

The values shown in the textboxes are the current operating parameters
of the unit. To modify any of these parameters, click the button
corresponding to the parameter to be modified. The configurable
parameters are described in the table below.

Table 3-3 Configurable parameters

Parameter Description
RF OUT Click this button to display a drop down menu
with 3 options.
“On”  Enable SSPA
“Off”  Disable SSPA
Note: The SSPA cannot be enabled if the U/C
LO is unlocked.

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3.3 Monitor & Control via HTTP (Web)

If you have purchased the optional Ethernet M&C component, you can
monitor and manage the BUC from your PC by simply using a standard web
browser.

The new generation of devices from Agilis provides the capability to

monitor and control the device through a ubiquitous web browser
available on any PC. This simple interface offers a very user-friendly
mechanism to maintain and configure a device for any system
configuration and settings.

At the heart of the device is an embedded http web server. It is a

software component that implements the HTTP protocol and allows any
web browser to access information from the device. This architecture
provides the following benefits:

- It provides a thin-client interface for a traditional application and any

application running the http protocol.

- It provides support for http protocol for the distribution and acquisition
of information to be displayed in the regular interface — possibly a web
service, and possibly using XML as the data format.

- HTTP is a well studied cross-platform protocol and there are mature

implementations freely available. It is seldom blocked by firewalls and
intranet routers.

- HTTP clients (e.g. web browsers) are readily available with all modern
computers.

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3.4 Monitor & Control via SNMP

Simple Network Management Protocol (SNMP) provides a framework for
the definition of management information and the exchange of that
information. A SNMP manager is a software module that manages part or
all of the system configurations while an agent is a software module in the
unit that is being managed. Transfer of information can be initiated by
both the manager (via polling) and the agent (via SNMP Trap).

By default, the manager initiates requests and receives responses via port
161. The agent sends SNMP Trap messages via port 162.

A database describing the unit’s application parameters is stored in the

SNMP agent. This SNMP Management Information Base (MIB) database is
used to interpret the signals requested and received between the manager
and agent. The database includes both a standard set of values common to
hardware nodes on a network and a private set of values that is unique to
the specific unit.

Object Identifiers (OID) are a series of numbers that uniquely identify

variable to an SNMP agent. OIDs are arranged in a hierarchical tree
structure.

The figure below shows the categorization of BUC parameters that are
used in defining the MIBs for SNMP enabled Agilis products. These
categories help define various device parameters very distinctly and help
for easy access and navigation when using any manager.

 Note: This figure shows the full set of categories and does not apply to
all Agilis products. These categories are closely used in defining the
product MIBS for all the SNMP enabled devices. The set of parameters that
are available in each Agilis product will differ.

Figure 3.5 SNMP MIB categories

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4.1 Monitor & Control

Monitoring and control for this system can be made using the software
provided by Agilis. The SSPA is connected to an indoor workstation (such
as a PC) where this software is installed.

The Agilis C-BUC can be monitored and controlled via the:

 Front LCD Control Panel

 Protocol command set

This chapter looks at how you can set up and manage your BUC system
using the tools mentioned above.

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4.2 Management Via Front Panel LCD

The front panel of the BUC includes an LCD display panel as shown in the
figure below.

IF Monitor

Agilis System Enter

Power Auto None
C-Band 400W BUC Status
Clear Major Output Monitor
Unit: A Po: >53.0dBm Mute Online
Redundancy Alarm
OK Online Local/Remote Standby Minor
Test Edit
Alarm

Figure 4.1 Front panel LCD panel and LED indicators

This section aims to familiarize you with the various LED status indicators,
navigation of the LED panel menu and editing configuration values.

4.2.1 LED Status Indicators

There are a number of LED status indicators on the front panel of the unit
as shown in the figure below:

Power Auto None

Major
Mute Online
Alarm
Local/Remote Standby Minor
Alarm

Figure 4.2 LED status indicators

Each LED status indicator is explained in the table below:

Table 4-1 LED status indicators

LED Indicator LED Status Explanation
Power Lit – The BUC is receiving power from a
Green power source normally.
Mute Lit – Red Transmit function is off (configured by
the user)
Local / Remote Lit – Unit is in remote control mode (Such as
Green PC).
To return to “Local” mode, press the
[Edit] key followed by the [Enter] key.
This will unlock the keypad for control.
Auto Lit – BUC’s redundancy function is operating
Green in “Automatic” mode. If this LED is off,
the BUC is operating in “Manual”
redundancy mode or redundancy is
disabled.
Online Lit - This BUC is operating as the online BUC
(Redundancy) Green in the redundancy system.

Standby Lit – Red If this is lit, power supply to the RF

(Redundancy) module for this BUC is off.

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LED Indicator LED Status Explanation

Major Alarm Lit – Red Indicates that a major alarm status is
present in the BUC.
Minor Alarm Lit – Indicates that a minor alarm status is
Orange present in the BUC.

4.2.2 Viewing the Control Panel

The leftmost area of the BUC’s front panel is a LED display panel.

IF Monitor

Agilis System Enter

Power Auto None
C-Band 400W BUC Status
Clear Major Output Monitor
Unit: A Po : >53.0dBm Mute Online
Redundancy Alarm
OK Online Local/Remote Standby Minor
Test Edit Alarm

Figure 4.3 Control panel

This panel includes three main components:

 LCD display

The LCD display shows various the values of the BUC’s operating
parameters. Four sub-menus of parameters can be viewed via this
display. These include “System”, “Status”, “Redundancy” and
“Test”. Each sub-menu will be explored in detail in the section 4.2.3
LCD Display Sub-Menus below. By default, the LCD display shows the
“System” sub-menu when it is turned on.

 Keypad buttons

There are two sets of buttons on the keypad. The first set, to the
immediate right of the LCD display each represent a menu option
that can be accessed via the display. These include:

 [System]: Press to view “System” functions.

 [Status]: Press to view “Status” functions.

 [Redundancy]: Press to view “Redundancy” functions.

 [Test]: Press to view “Test” functions.

Three other command buttons are to the right of the navigation

arrow keypad. The [Clear] button clears any unsaved configurations
and returns the display to the previous level. The [Enter] button
confirms and saves any changes made to any of the parameters
currently displayed. The [Edit] button allows you to edit
configurable parameters via the LCD display.

If your keypad is in “Remote” mode (that is, control via the keypad
is locked), you can unlock the keypad by pressing the [Edit] button
followed by the [Enter] button.

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 Navigation arrow keypad

The arrow keypad helps you navigate the menu display on the LED
display area. Clicking on the arrows allows you to select the sub-
menu you wish to view.

You can also edit any configurable parameter displayed on the LED
area. Scroll to the parameter you wish to configure and click the
[Edit] button.

4.2.3 LCD Display Sub-Menus

Four sets of BUC parameters can be viewed using the LED display panel.
These parameters are organized into the following four sub-menus:

 System: Includes overall BUC information such as the BUC’s ID, part
number, serial number etc.

 Status: Includes information on the BUC operating status and alarms

such as the BUC’s current temperature, PSU status, number of
alarms raised etc.

 Redundancy: Includes information on the BUC’s redundancy function

module such as whether the BUC is in online or standby mode etc.

 Test: Includes information on various other modules of the BUC such

as SSPA, attenuation value etc. for test purposes.

Step 1 SYSTEM SUB-MENU PARAMETERS

Press the [System] button to view the “System” menu in the LCD panel.
The default screen is shown in the figure below.

Figure 4.4 Default “System” LCD display

The table below explains each parameter of the “System” sub-menu that
can be configured and/or viewed.

Table 4-2 “System” parameters

Parameter Available Description
(Default Setting) editing options

ID UnitA Unit ID for redundancy and

(UnitA) UnitB communication. When
redundancy is enabled, the ID is
000  999
UnitA (801). When disabled, ID
is 000  999.

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Parameter Available Description

(Default Setting) editing options

Control Local Local  indicates the BUC is

(Local) Remote controlled by the keypad and
LCD panel.
Remote  Indicates that the
BUC can be controlled via a
remote terminal such as a PC.
To switch from remote to local,
press the [Edit] button followed
by the [Enter] button.
Interface RS485 Remote communication
(RS485) RS232 interface mode. Only “RS485” is
selectable if redundancy is
enabled.
Baudrate 9600, 38400, Baud rate setting for remote
(9600) 57600, 115200 communication.

O/P Thd 35.0 dBm  Output threshold (O/P Thd)

(35.0 dBm) 53.0 dBm value to raise the Low Output
Power alarm. The range of this
value depends on your BUC
model.
RFL Thd 30.0 dBm  High Reflection Power alarm
(40.0 dBm) 45.0 dBm threshold (RFL THD). The range
of this value depends on your
BUC model.
Temp. Thd 40ºC  100ºC High temperature alarm
(80ºC) threshold (Temp. Thd).

Keypad Unlock Lock  Editing via keypad is

(Unlock) Lock locked.

Sound On Turn the sound for LED

(On) Off operation on/off.

Pwr Unit Watt Display the BUC power level by

(dbM) dBm or Watt. The default
display unit is dBm.
Alarm Normal, Mask, Select whether to Mask minor
(Normal) RFOUT, Mask Alarms/Normal. RF Out and Fan
Fan, Mask Minor alarms are considered minor
alarms.
P/N BUC part number. This number
ALBX80XA2 is assigned at the factory.

S/N BUC serial number. This number

XXXXXXX is assigned at the factory.

F/W Ver. Displays the BUC’s firmware

X.XX version.

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Parameter Available Description

(Default Setting) editing options

Mode Normal Factory used tuning mode. The

(Normal) Tuning following functions are disabled
in tuning mode:
 Temperature compensation
 Temperature / reflection
power high auto shutdown

Step 2 STATUS SUB-MENU

Press the [Status] button to view the “Status” menu in the LCD panel. The
default screen is shown in the figure below.

Figure 4.5 Default “Status” LCD display

The table below explains each parameter of the “Status” sub-menu that
can be viewed. Note that none of these parameters can be configured.

Table 4-3 “Status” parameters

Parameter Available editing Description
(Default Setting) options

O/P >53.0 dBm, OK Output power level status.

Drv 15.2dBm Driver (Drv) SSPA output
power level.
RFL <20.0 dBm, OK Reflection Power Level (RFL).
Temp. 30.0 ºC, OK Temperature status of the
SSPA RF power modules.
PSU 12.1V, OK Power supply unit status.
Fan 1.2A, OK Fan current and status.
Alarm Count Clear All major alarms raised when
0 No the SSPA is on and Mute is off
will be added into this count.

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Step 3 REDUNDANCY SUB-MENU

This menu is only of use if you are setting up the BUC in a redundancy
system. Press the [Redundancy] button to view the “Redundancy” menu
in the LCD panel. The default screen is shown in the figure below.

Figure 4.6 Default “Redundancy” LCD display

The table below explains each parameter of the “Redundancy” sub-menu

that can be viewed. Note that all parameters in this sub-menu can be
configured.

Table 4-4 “Redundancy” parameters

Parameter Available editing Description
(Default Setting) options

RCF Enable Configure whether to “Enable”

(Enable) Disable or “Disable” RCF (Redundancy
Control Feature).
Control Auto Select the redundancy mode.
(Auto) Manual The options include “Auto”
and “Manual” modes.
Status Online Select whether this BUC is
(Online) Standby working as the online BUC
(“Online”) or the offline BUC
(“Standby”).
Note that this is only
configurable if the BUC is
working in “Manual”
redundancy mode.

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Step 4 TEST SUB-MENU

Press the [Test] button to view the “Test” menu in the LCD panel. The
default screen is shown in the figure below.

Figure 4.7 Default “Test” LCD display

The table below explains each parameter of the “Test” sub-menu that can
be configured and/or viewed.

Table 4-5 “Test” parameters

Parameter Available editing Description
(Default Setting) options

SSPA On Displays whether the SSPA

(On) Off module is activated.

Mute On Displays whether the BUC RF

(Off) Off input Mute is on.

Atten 0.0  20.0 dB Set attenuation value by 0.1

0.0dB dB step size.

Lamp Test Yes Test the front panel LED

(No) No lights.

4.2.4 Controlling the BUC via the LCD Panel

When the BUC is turned on (AC power is switched on), the LCD panel
displays a default screen, showing various basic information such as
company name, BUC description, SSPA status summary, unit ID etc.

Agilis System Enter

C-Band 400W BUC Status
Clear
Unit: A Po: >53.0dBm Redundancy
OK Online
Test Edit

Figure 4.8 Default LCD display for the 400W BUC

Press a menu button to display the corresponding sub-menu on the LCD

panel. Using the navigation arrows you can scroll through each parameter
in this function. A “” symbol indicates the line that is currently
selected.

If the currently selected parameter is configurable, the “” symbol will

blink. Press the [Enter] button to edit the parameter. You can use the
navigation arrows to scroll through the available options. To confirm the
change, press [Enter]. Else, press [Clear] to undo any changes and return
to the previous menu.

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IM02960185 Rev. A 39
Chapter 5 Maintenance & Troubleshooting

This chapter details various system maintenance operations to help ensure

that your system works under optimal conditions.

WARNING: Disconnect all power sources before performing any

system maintenance and repair.

5.1 Preventive Maintenance

This section explains the various maintenance checks that should be
routinely carried out to ensure that the system is working correctly and in
optimal condition.

Ideally, you should perform a complete maintenance on the system at

least twice a year and record all updates and changes made to each ODU
“SETUP RECORD”. Notify all users that may be affected of a system down
time of roughly two hours prior to maintenance.

WARNING: Disconnect and re-connect cables during maintenance

properly to avoid causing any damage to the cables that may result in
intermittent problems in the future.

Connect the output interface of the equipment to a proper load.

5.1.1 Primary AC Power Test

This test checks that the unit is receiving AC power correctly. Measure the
AC power that is sent into the unit. The power measurement should be
230VAC.

If your AC measurement falls outside of this range, please check the

power source.

5.1.2 Environmental Wear & Tear

Clean and check the outer chassis and all connectors and openings for
damage due to environmental wear and tear. These include:

 Cleaning the exterior of each unit with a mild detergent and water.
Do not use any solvents on any part of the unit.
 Ensure all connectors are free from dust and water.
 Check all connectors and replace if necessary.

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Chapter 5 Maintenance & Troubleshooting

5.1.3 Gains Testing

The test procedure is as follows:

Step 1 Look at the demodulator status (DEMODULATOR LOCK indicator on the

modem) and check that is “LOCKED” to the receive signal.

Step 2 Check that the transmit and receive configurations on both the modem
and the C-BUC complies with the SETUP RECORD. If there are any
discrepancies, contact the personnel responsible for the previous record
for clarifications before proceeding.

Step 3 Turn on the pure carrier of the modem and measure the power level using
a spectrum analyzer.

Step 4 If your modem is connected to an AC power supply, measure the indoor AC

power supply to the modem to check that the voltages are within the
tolerance limits. You are recommended to use an Automatic Voltage
Regulator if your power source falls outside of these limitations.
 Note: The limit range will differ according to your modem’s AC voltage
requirements. Please use the table as a guideline only.

Table 5-1 AC power tolerance

Tolerance X VAC 50 Hz, where X is the AC requirement of the
device
Live  Neutral X VAC ± 15%
Live  Earth X VAC ± 15%
Neutral  Earth < 5 VAC

Step 5 Check that all IF and RF cables are labelled.

Step 6 Ensure that all cables are in good working condition by performing the
following procedure:
1. Remove cables at both ends of the connection before taking
measurements.
2. Using a mega ohm meter, measure both ends of the cables.

Step 7 Again using a mega ohm meter, measure the ground resistance of the
antenna. This value should not be greater than 10Ω

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Step 8 Reconnect the transmit cable to the modem and measure the power level
of the pure carrier transmitted into the C-BUC’s input port. Calculate the
IFL loss and check that it is similar to the value recorded in the SETUP
RECORD.

WARNING: Turn off the C-BUC and connect a power attenuator (30dB,
>30W) to the RF OUT port of the BUC before step 8 below.

Step 9 Turn on the BUC and connect the IF IN cable. Record the RF OUT power
level and calculate the uplink gain. Check that the resultant gain complies
with both the SETUP RECORD and the gain setting on the BUC.

Step 10 Measure the power level and C/N0 of the receive carrier under
consideration at the BUC’s RF OUT port. Check the readings against the
SETUP RECORD. If there is a significant variation in the two, contact the
transmit site for confirmation.

Step 11 Measure the level at the modem’s IF input to determine the Rx IFL loss.
Match this value against the SETUP RECORD.

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5.1.4 Completing the Maintenance

Completing each maintenance service requires the following actions:

 Tighten and re-seal all connections and important joints.

 Cover all unused connectors with a cap and seal.
 Update the maintenance record.

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5.2 Understanding Faults in the BUC

The table below lists the faults that may arise in the system. The
following information can be found in this table:

 Fault Indication: How do you tell that a fault has occurred?

 Possible Causes: What may have caused the fault and how do you
check?
 Solution: How do you resolve the fault?

Table 5-2 Troubleshooting faults in the system

Fault Indication Possible Causes Solution
LED is not lighted Problems with power Please check the
source following:
 Check that the power
cables are connected
tightly and properly to
the various points.
 Power source are
switched on
 Measure the power at
each end of the power
cable to ensure that
the cable is working
properly
If there is a problem with
your power cable, please
replace the cable or
contact Agilis for further
support.
BUC Unit power is Fan cable connector is Ensure the fan cable
ON (LED display loosely connected or connector is connected
OK) but fans not not connected properly
running
Fans failure Change fans

Fan cable connector Change fan cable

failure connector

LED is red RF is off Please turn on RF from the

AMC software.
Over-temperature The SSPA is over heated.
alarm Please turn off the device
and allow it to cool down
before turning it on again.

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Fault Indication Possible Causes Solution

Unable to install Language setting of PC Please ensure that your PC
the software is non-English is operating under an
English environment. You
can configure this via the
regional and language
setting on the Control
Panel.
PC installation You may need
restricted to administrator permission
administrators only to install software on your
PC. Please contact your
network administrator.
Software cannot Language setting of PC Please ensure that your PC
launch after is non-English is operating under an
installation English environment. You
can configure this via the
regional and language
setting on the Control
Panel.
Software cannot USB to RS485 If you are connected via
detect the converter driver was RS485, you must install
devices not installed the USB to RS485 driver
into your PC before
connecting to the devices.
Please insert the CD that
was included in your
package to install the
driver.
Incorrect Ensure that the Baud rate
communication setting is 9600.
settings Check that COM port
specified in the
communication settings is
correct. You can check the
COM port of your PC from
the “Device Manager”
application.
M&C cable faulty Replace the M&C cable.
M&C board failure The devices’ M&C board is
faulty. Please contact
Agilis for further support.

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5.3 Understanding Faults in Remote Management

The following table lists the errors that you may face when managing the
BUC remotely via the various software methods.

Table 5-3 Troubleshooting errors in remote management

Fault Indication Possible Causes Solution
Unable to install Language setting of Please ensure that your PC is
the AMC300 PC is non-English operating under an English
environment. You can
configure this via the
regional and language
setting on the Control Panel.
PC installation You may need administrator
restricted to permission to install
administrators only software on your PC. Please
contact your network
administrator.
AMC300 cannot Language setting of Please ensure that your PC is
launch after PC is non-English operating under an English
installation environment. You can
configure this via the
regional and language
setting on the Control Panel.
AMC300 cannot USB to RS485 If you are connected via
detect the BUC converter driver was RS485, you must install the
not installed USB to RS485 driver into
your PC before connecting to
the BUC. Please insert the
CD that was included in your
package to install the driver.
Connection was If you are only managing a
made using the single BUC via the PC, please
wrong cable connect the RS232 cable.
Otherwise, please connect a
RS485 via a USB to RS485
converter to your PC.
Incorrect Ensure that the Baud rate
communication setting is 9600.
settings Check that COM port
specified in the
communication settings is
correct. You can check the
COM port of your PC from
the “Device Manager”
application.
M&C cable faulty Replace the M&C cable.
M&C board failure The BUC’s M&C board is
faulty. Please contact Agilis
for further support

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Appendix A Customer Service

Agilis provides a variety of after-sales services. This chapter explains some

of the services offered including warranty information, the Return
Material Authorization process, parts replacement etc.

A.1 Warranty Information

If the unit fails due to defects in materials or workmanship, Agilis will, at
its sole discretion, repair or replace the defective parts, free of charge,
within two years from the date of its shipment from the Agilis production
factory.

Note that shipping cost to Agilis will not be covered under this warranty
guarantee.

This warranty will be voided, freeing Agilis from any liability or obligation
to the Purchaser with respect to the product in the following situations:

 The product has been damaged during shipment

 Failure caused by products not supplied by Agilis or its authorized

contractors and agents.

 Failure caused by operation of the product outside of its published

electrical and environmental specifications or any causes other than
ordinary use.

 Water ingress due to improper installation.

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Appendix A Customer Service

A.2 Return Material Authorization (RMA)

PRE-RMA CHECKLIST
Shipping the unit to and from your supplier or the factory for repair is a
costly and time consuming procedure that may cause disruption in your
system for a prolonged period of time. Hence, please inspect your system
thoroughly using the checklist below to help us determine if return
shipping is necessary.

Table A-1 Pre-RMA Request Checklist

Please check
Product model / serial no:
When did the unit fail: Initial startup
Unit worked normally before failure
Initial Fault Symptom:
Consistent or intermittent Consistent
fault Intermittent
Duration of operation before
the failure
Are fans working normally? Yes
No
Is the airflow path blocked? Yes
No
10 MHz Ref. level at failure
IF input level at failure
Output power at failure
LED status
Is the device and setup Yes
properly grounded? No
Weather conditions just Air Temperature: _________
before failure Heavy rain/snowfall/storms: _________
AC Potential Live  Neutral
Live  Ground
Neutral  Ground
AC-DC converter working
status
Is the primary power source Yes
working and free of power No
spikes?
Was there any recent power Yes
outages that affected the No
device?

50 IM02960185 Rev. A
 Appendix A: Customer Service

Please check
Are connectors properly Yes
sealed and free from No
debris/water?
Replace the device with a Works with the new device
working one (if available) and Does not work with the new device
check if the system works.
Detail the diagnosis
performed that localized the
fault to the unit as the point
of failure

If you need to return the devices or any components to Agilis for repair,
please contact Agilis to obtain a Return Material Authorization (RMA)
number by filling in our RMA Request form. You can obtain this form via
our website at www.agilissatcom.com. Once you receive a RMA number,
carefully repack the unit and attach this number to the unit to be shipped
to Agilis.

Agilis provides repair services for products under or out of warranty.

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Appendix A Customer Service

A.3 Additional Technical Support

If you require further technical support, please contact Agilis using the
contact information below:

Address: ST Electronics (Satcom & Sensor Systems) Pte Ltd.

No. 29 New Industrial Road,
ST Electronics Paya Lebar Building
Singapore 536213
Service Hotline: (+65) 6521 7959
Fax: (+65) 6521 7333
Email: techsvc_satcoms@stee.stengg.com

You can also visit www.agilissatcom.com for the addresses and contact
information of our regional service centres.

52 IM02960185 Rev. A
Appendix B Unit Specifications & Outline

B.1 BUC Specifications and Outline

Table B-1 BUC Specifications
Frequency Range (MHz)
Input Output Low LO
Intelsat 950 to 1525 5850 to 6425 4900
Insat 1100 to 1400 6725 to 7025 5625
Measat 3 950 to 1750 6425 to 6725 5275
ST-1 / Palapa C 1150 to 1450 6425 to 6725 5275
Full C 950 to 1825 5850 to 6725 4900
Transmit
Output P1dB 100W 50dBm min
150W 52dBm min
200W 53dBm min
250W 54dBm min
300W 54.8dBm min
400W 56dBm min
Gain 100W 80 dB nominal
150W 81 dB to 85 dB
200W 82 dB to 86 dB
250W 83 dB to 87 dB
300W 83 dB to 87 dB
400W 83 dB to 87 dB
Power 100W 680VA
Consumption
150W 1000VA
(typ)
200W 1300VA
250W 1600VA
300W 1800VA
400W 2000VA
Input Power -25 dBm typ
@P1dB Output
Gain Flatness 4dB max

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Appendix B Unit Specifications

over Full
Bandwidth
Gain Stability 4db Max
over Temp
Spurious @P1dB -55 dBc max
Output
Phase Noise @100Hz offset -63 dBc/Hz
@1kHz offset -73 dBc/Hz
@10kHz offset -83 dBc/Hz
@100kHz offset -93 dBc/Hz
Intermodulation -25 dBc max
Product (with 2 carriers 1 MHz apart, at 6dB backoff from
Output @P1dB)
Frequency Non inverting
inversion
Input VSWR 2:0:1 typ
Input Interface 50Ω N-type Female / F-type Female (Optional)
Output Inteface WR137G
Environmental
Operating -40°C to +60°C
Temperature
Relative Up to 100%
Humidity Weather Protection sealed to IP65
External Reference
Frequency 10MHz
Phase Noise External Reference Dependent
Power -5 to +5 dBm @ 50Ω
Monitor and Control (Optional)
Interface RS232/RS485, FSK and SNMP
SSPA Output Yes
Power Detect
SSPA On/Off Yes
Control
Inbuilt Yes
Redundancy
Control
Power Supply
AC Input Voltage 220Vac or 110Vac (Factory preset)
DC Input Voltage +48 Vdc (Optional)
Mechanical
Dimensions 100W 284 x 209 x 164 mm
(LxWxH) 150W 525 x 285 x 275 mm
200W 610 x 328 x 251 mm

54 IM02960185 Rev. A
 Appendix B Unit Specifications

250W – 400W 474 x 464 x 416 mm

Weight 100W 8kg
150W 23.5kg
200W 23.5kg
250W – 400W 55kg
Colour White Powder Coat

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Appendix B Unit Specifications

B.2 Indoor SSPA Specifications and Outline

Table B-2 Indoor SSPA Specifications
Frequency Range (GHz)
Intelsat 5.850 to 6.425
Full C 5.850 to 6.725
Transmit
Output Power 50W 47.2dBm min
(dbm)
100W 50.2dBm min
200W 53.0dBm min
300W 54.8dBm min
400W 56.0dBm min
Small Signal 50W 65 min
Gain (dB)
100W 65 min
200W 70 min
300W 70 min
400W 75 min
Power 50W 400VA
Consumption
(typ) 100W 650VA
200W 1400VA
300W 2000VA
400W 2500VA
Gain Flatness ±1.5 dB max
over Full BW
Gain Flatness ±0.4 dB max
over Any 40MHz
Gain Variation ±1.0 dB max
Gain Control 20dB min step 0.1dB
Range
Input VSWR 1:3:1 max
Output VSWR 1:3:1 max
Two Tone -25dBc max @ 2 carrier 5MHz apart at 3dB back-off
Intermodulation from rated power
Harmonics -60 dBc max
(@P1dB)
Spurious -60 dBc max
(@P1dB)
Residual AM 0 to 10kHz -45 dBc max
10kHz to 500kHz -20 (1.0 +logF*) dBc max
500kHz to 1MHz -80 dBc max

56 IM02960185 Rev. A
 Appendix B Unit Specifications

Ground Delay (in Linear ±0.03 nsec/MHz max

any 40MHz band)
Parabolic ±0.003 nsec/MHz max
Ripple 1.0 nsec p-p max
Maximum Input +10dBm (without damage)
Power
Noise Figure at 10.0 dB max
Gain max
Display 24 x 2 LCD Display
Power Supply 220 Vac, 1 phase ±10.0%
Frequency 47Hz to 63 Hz
Voltage
Interface
RF Input 50 ohms N-Type Female
RF output 50 ohms N-type @40dB coupling factor
monitor
RF Output 50 ohms CPR137G waveguide
Environmental
Operating 0°C to +50°C (Indoor SSPA)
Temperature
Relative Up to 95% (Non-condensing)
Humidity
Cooling Forced Air Cooling
Monitor and Control
Monitor SSPA Temperature
Status Alarm
RF Output Power
Reflected Power
Control SSPA On/Off
Gain Control
Protection Over temperature SSPA shutdown
Reflected power shutdown
Interface RS485/RS232
Optional: Ethernet RJ45 (SNMP + HTTP)
Mechanical
Size 19” rack, 5 RU height
Weight 34.0 kg
Colour Grey

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Appendix B Unit Specifications

B.3 Outdoor SSPA Specifications and Outline

Table B-3 Outdoor C-band 200W P1dB SSPA Specifications
Input
Frequency 950 to 1525 MHz
Impedance 50 ohm
VSWR 1.3:1 max
Interface N-type connector
Output
Frequency 5.850 to 6.425 GHz
Output Power @ 53.0 dBm
Saturation
Impedance 50 ohm
VSWR 1.3:1 max
Interface WR137
Harmonic @P1dB -50 dBc max
Spurious @P1dB -60 dBc max
Gain
Small Signal 75 to 85 dB
Gain
Flatness ±2.0 dB over full band
Slope 2dB/40 MHz
Gain Stability ±0.25 dB/ 24hours max over 25°C ±5°C
Third order Intermodulation
-25 dBc max @6dB back-off from P1dB, two tones
with 1MHz apart
Environmental
Operating -40°C to +60°C
Temperature
Storage -50°C to +85°C
Temperature
Humidity %RH 100 max
Shock Normal commercial shipping and handling
Power Requirement
Nominal 230V AC
Consumption 1600W max
Mechanical
Dimensions 474L x464W x 415.5H mm
Weight 55kg max
Remote Control

58 IM02960185 Rev. A
 Appendix B Unit Specifications

COM Port RS232 or RS485

Protocol Agilis Protocol

Table B-4 Outdoor C-band 250W P1dB SSPA Specifications

Input
Frequency 950 to 1525 MHz
Impedance 50 ohm
VSWR 1.3:1 max
Interface N-type connector
Output
Frequency 5.850 to 6.425 GHz
Output Power @ 54.0 dBm
Saturation
Impedance 50 ohm
VSWR 1.3:1 max
Interface WR137
Harmonic @P1dB -50 dBc max
Spurious @P1dB -60 dBc max
Gain
Small Signal 54 to 58 dB
Gain
Flatness ±1.5 dB over full band
Slope 1dB/36 MHz
Gain Stability ±0.25 dB/ 24hours max over 25°C ±5°C
Third order Intermodulation
-25 dBc max @6dB back-off from P1dB, two tones
with 1MHz apart
Environmental
Operating -40°C to +60°C
Temperature
Storage -50°C to +85°C
Temperature
Humidity %RH 100 max
Shock Normal commercial shipping and handling
Power Requirement
Nominal 230V AC
Consumption 1600W max
Mechanical
Dimensions 474L x464W x 415.5H mm
Weight 55kg max
Remote Control

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Appendix B Unit Specifications

COM Port RS232 or RS485

Protocol Agilis Protocol

Table B-5 Outdoor C-band 300W and 400W INTELSAT P1dB SSPA
Specifications
Input
Frequency 950 to 1525 MHz
Impedance 50 ohm
VSWR 1.3:1 max
Interface N-type connector
Output
Frequency 5.850 to 6.425 GHz
Output Power @ 54.8 dBm
P1dB
Output Power @ 56 dBm
Psat
Impedance 50 ohm
VSWR 1.3:1 max
Interface WR137
Harmonic @P1dB -50 dBc max
Spurious @P1dB -60 dBc max
Gain
Small Signal 300W 56 to 62 dB
Gain
400W 57 to 62 dB
Flatness ±1.5 dB over full band
Slope 1dB/36 MHz
Gain Stability ±0.25 dB/ 24hours max over 25°C ±5°C
Third order Intermodulation
-25 dBc max @6dB back-off from P1dB, two tones
with 1MHz apart
Environmental
Operating -40°C to +60°C
Temperature
Storage -50°C to +85°C
Temperature
Humidity %RH 100 max
Shock Normal commercial shipping and handling
Power Requirement
Nominal 230V AC
Consumption 2000W max
Mechanical

60 IM02960185 Rev. A
 Appendix B Unit Specifications

Dimensions 474L x464W x 415.5H mm

Weight 55kg max
Remote Control
COM Port RS232 or RS485
Protocol Agilis Protocol

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Appendix B Unit Specifications

B.4 Unit Outline Drawings

Figure B-1 200W – 400W C-BUC ODU outline drawing

62 IM02960185 Rev. A
 Appendix B Unit Specifications

Figure B-2 200W C-BUC IDU outline drawing

IM02960185 Rev. A 63
Appendix C Product Photos

The figures below are the images of the actual High Power C-BUC
products.

Figure 5.1 250W / 300W / 350W / 400W C-Band Block Up Converter & C-
Band Solid State Amplifier

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 Appendix D Product Photos

Figure 5.2 250W / 300W / 350W / 400W C-Band Block Up Converter & C-
Band Solid State Amplifier

Figure 5.3 150W / 200W C-Band Block Up Converter and 200W C-band
Solid State Amplifier

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Appendix D Product Photos

Figure 5.4 150W / 200W C-Band Block Up Converter and 200W C-Band
Solid State Amplifier

Figure 5.5 100W C-BUC

66 IM02960185 Rev. A
 Appendix D Product Photos

Figure 5.6 100W C-BUC

Figure 5.7 50W / 100W C-Band Solid State Amplifier

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Appendix D Product Photos

Figure 5.8 50W / 100W C-Band Solid State Amplifier

Figure 5.9 200W/300W/350W/400W C-Band Solid State Amplifier

68 IM02960185 Rev. A
 Appendix D Product Photos

Figure 5.10 200W/300W/350W/400W C-Band Solid State Amplifier

IM02960185 Rev. A 69
Appendix D Document Revision Log

For Internal Use only

Revision Date Description

A March 2012 New Release for High Power C-
BUC, Indoor and Outdoor C SSPA
from 80W to 400W products.

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IM02960185 Rev. A