QA and QC Plan

Quality Assurance and Quality Control
Plans & Procedures
DOCUMENT NO.: AYC-QA-P-001: Rev. 05
REF. ISO 9001:2000
DOC.NO. AYC-QA-P-001 1 OF 84
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CONTENTS
1.1 INTRODUCTION
1.2 COMPANY QUALITY POLICY
2.0 PROJECT SCOPE
2.1 Scope of Work
3.0 ORGANIZATION
3.1 Organization Chart

3.2 Job Description
3.3 Resources and Personnel
3.4 Project Interface
4.0 PROJECT QUALITY MANAGEMENT
4.1 Management Objectives for Quality

4.2 Management Responsibility
4.3 Quality System
4.4 Contract Review
4.5 Design Control
4.6 Document and Data Control
4.7 Purchasing
4.8 Supplied Product
4.9 Product Identification
4.10 Process Control
4.11 Inspection and Testing
4.12 Control of Inspection, Measuring and Testing Equipment
4.13 Inspection and Test Status
4.14 Control of Non-Conforming Products
4.15 Corrective and Preventive Action
4.16 Handling, Storage, Packaging, Preservation and Delivery
4.17 Control of Quality Record
4.18 Internal Quality Audit
4.19 Training
4.20 Servicing
4.21 Statistical Technique
4.22 Pre-Commissioning Work
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APPENDIXES
APPENDIX A - Job Description
APPENDIX B - Management Directives
APPENDIX C - Quality Control Procedure
APPENDIX D - Inspection and Test Plan
APPENDIX E - Inspection Checklist
APPENDIX F - Organization Chart
APPENDIX G - Quality Audit
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1.1 INTRODUCTION
The aim of this Quality Plan is to define the processes that will effectively
demonstrate our commitment to Quality to both customer and employees.
Such processes are established, documented, implemented and maintained
thru the adoption of a Quality Management System based on ISO 9001:2000,
review and implementation and the application of the latest industry codes
and standards.
1.2 COMPANY QUALITY POLICY
It is Al-Yamama Company Policy to provide THE CLIENT with high quality

projects and associated services to ensure that each project is completed on
time, within budget and to the highest client’s demands.
This will be achieved by:
 Operating a Quality Management Systems requirements based upon

ISO 9001:2000.
 Adopting the principles of continuous improvement in our product and

processes working only to National & Internationally Recognized
Standard.
 Training and Development of our employees, recognizing the important

role everyone plays in the success of the company.
 Adopting a flexible and caring approach thus forging the right

relationship with our clients.
 Fostering and promoting a spirit of Team Work and Enterprise

throughout the company.
 Adopting a Quality Plan to guide and control each project.
 To review each project on completion, utilizing all non-conformance to

ensure enhance project performance.
To this end, Al-Yamama Company has an obligation to ensure that the final
product i.e. results of activities or processes meets its fitness for purpose and
has been carried out in accordance with the job specification and is consistent
with design requirement.
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2.0 PROJECT SCOPE
2.1 Scope of Work:
The work comprises the proposed construction project
Site Preparation:
a. Clearing the Site :
Perform clearing, grubbing, cutting, fill grading and marl surfacing in

accordance with Client Requirements, approved construction
drawings and International and Industry Standards and
specifications requirements.
b. Construction of Buildings Structures
Construction of Buildings Structures shall be in accordance with

Client Requirements and Standard Drawings, approved construction
drawings and International and Industry Standards, and
specifications requirements.
c. Utilities :
Piping installation and testing shall be in accordance with Client

Requirements, Standard Drawings, approved construction drawings,
and International and Industry Standards, and specifications
requirements.
Applicable References :
 ISO 9000:2000 Quality Management Systems -

Fundamentals and Vocabulary
 ISO 9001:2000 Quality Management Systems -

Requirements
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3.0 ORGANIZATION
3.1 The Organizational Chart found in APPENDIX F defines the project

organization. Head Office support functions are also indicated, as
applicable.
3.2 Job Description
Job descriptions are prepared in a standard format, which incorporates

the information below:
 Position
 Responsibilities
 Reports to
 Expected Duties/Outputs
The Job Descriptions shall be held by the Project Manager and he shall
ensure that personnel fully understand their responsibilities and
authorities. The Job descriptions include the following (the full
descriptions are found in APPENDIX A):
 Project Manager
 QA/QC Civil Inspector
 QA/QC Piping Inspector
 Safety Supervisor
 Equipment Supervisor
3.3 Resources and Personnel
The Project Manager has the responsibility to ensure that adequate

resources and trained personnel are available to ensure the efficient
and effective operation of the project.
The Project Manager and THE CLIENT prior to commencement of

work shall approve employment of all Al-Yamama Company Quality
Staff.
Al-Yamama Company and its proposed sub-contractor will submit

resumes of his Quality Staff to the client for review and approval. THE
CLIENT shall have the right to interview and /or test assigned
inspector. THE CLIENT has the right to reject proposed candidate if
they are found not suitable for the position assigned.
In the event of personnel change required due to vacation, illness,

temporary assignments, emergency leave resignation or other reasons
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as necessary to maintain required QA/ QC coverage, the Project
Manager shall advise the Client of such coverage and QA/QC
coverage at least thirty (30) days in advance of schedules absences or
changes and as soon as possible for other changes.
Where external resources are required on a temporary or casual basis,

the Project Manager is required to ensure that these additional
resources are trained in all relevant company procedures, that
evidence of their valid qualification is available and that the copy is
included in the personnel file.
3.4 Project Interface
Al-Yamama Company and THE CLIENT may informally communicate

without restriction: However, any informal discussion shall not have
any contractual obligation until confirmed in formal correspondence by
the Project Manager.
Formal Correspondence includes:
- Meetings
- Reports
- Correspondence
- Records
- Site Instruction
- Request for Inspection (RFI)
4.0 PROJECT QUALITY MANAGEMENT
4.1 Management Objectives for Quality
The Management Team recognizes that the success of any initiative is

directly dependent upon the commitment and leadership of
management.
The following are an integral part of our philosophy, providing goals to

strive toward and achieve:
 Ensuring that the activities required by the specified Quality System or
contract are planned, implemented and controlled and their progress
monitored
 Communicating requirements peculiar to the specific product, project or
contract to all affected departments, subcontractors and customers,
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and resolving problems that arise at the interfaces between such
groups.
 Reviewing the results of any audits conducted.
 Authorizing requests for exemption from quality system elements.
 Controlling corrective actions.
 The profitable utilization and continuous improvement of resources in

all project operation.
 Establishing optimum inventory levels.
 Reduction of scrap, rework and customer complaints.
 Achievement of maximum sales potential and profitability.
 Providing support to all projects.
 Recognizing and demonstrating that project completion on time and

within budgets are our minimum acceptable standard.
These objectives will be translated into defined performance targets,

and shall be formally reviewed by the Senior Management at periodic
intervals.
4.2 Management Responsibility
The company has documented their Policy for Quality, approved by the
General Manager, who in conjunction with his Management Team is
responsible for ensuring that this policy is understood, implemented
and maintained throughout all levels of the company.
The responsibilities and authority for all personnel involved in

managing, performing, or verifying work affecting quality is clearly
defined within the documented Quality System.
All Managers are responsible for ensuring that adequate resources are
provided for managing, performing and verification of Quality activities.
A Quality Management Representative (QMR) has been appointed with

defined responsibility for:
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 Establishing, implementation and maintenance of the Al-Yamama
Company Quality System, in accordance with the requirements of ISO
9001:2000.
 Reporting on the effectiveness of the Quality System to the Company

Management Team
 Liaison with customer and third party organization on quality related

matters
The Management Team will conduct formal Management Review

Meetings, chaired by the General Manager, to establish the ongoing
effectiveness of the Quality System, and as a focus for continuous
improvement. The frequency of these meetings and the agenda are
defined within documented procedures.
In accordance with ISO 9001:2000 and Schedule “Q”. Al-Yamama

Senior Management shall review the project specific Quality System on
a regular basis to ensure that the system is suitable and effective.
At a minimum, Al-Yamama Senior Management reviews shall be

conducted every six months.
Al-Yamama shall make a presentation of the results and recommended

actions of such reviews Company Representative within three (3)
weeks after the scheduled review date. Changes to the Quality System
that result from Al-Yamama’s Senior Management Review shall be
incorporated in the Project Quality Plan with the approval of Company
Representative.
4.3 Quality System
The company operates and maintains a documented Quality System,

which defines the policies, objectives, responsibilities, delegation of
authority and methodology applied to all quality related activities within
the organization.
The documented Quality System, which is controlled throughout a

Technical Library, consists of:
 Quality Manual
This document provides the company’s interpretation of ISO
9001:2000. It’s the document upon which all-subsequent
policies and procedures are based.
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 Procedures Manual
Each division will establish procedures that define the methods

and responsibilities for reaching and maintaining the company
objectives.
 Quality Plans
Quality plans will be prepared for each project that record a

sequential flow of quantity activities in the process.
 Quality Control Procedures:
These explain how we undertake tasks affecting quality (see

APPENDIX C)
The system is supported by:
 Quality Records
 Company Standards and Specifications
 National/International Standards
 Supplier Procedures and Specifications
4.4 Contract Review
It is our policy to conduct reviews of all inquiries, invitations to tender,

contracts and orders received (written and verbal), in accordance with
documented procedures, to ensure that all customer requirements are
met Right First Time.
The review will be conducted dependent on the extent of new

technology involved, and similarity to previously undertaken contracts,
and will ensure that:
Procedure: On Proposal Stage

a. Where practical, intended Project personnel shall be involved with
the evaluation of THE CLIENT Invitation To Bid and the preparation
of documents for the proposal.
b. On proposal for major projects, the nominated Project Manager
should, if practicable prepare and issue a Project Execution
Strategy to summarize the scope of work in which Al-Yamama
Company would execute if awarded the contract. This document is
part of the Technical Proposal to be submitted.
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Procedure: At Contract Award
a. Upon award of the contract, the appointment of the Project

Manager is confirmed in writing and to be distributed to Department
Managers.
b. The Project Manager shall be advised by the General Manager of

any special requirement he should comply with regarding the
project execution arising reference to the Technical Proposal as
submitted. He should meet, as necessary, with the General
Manager and relevant team members to discuss any questions he
may have with regard to the contract specifications, errors or
omissions and THE CLIENT involvement.
Procedure: Handover to Project
a. The Project Manager shall receive from the General Manager

and/or Technical Manager complete package of proposal
documentation, including all subsequent submissions and
correspondence. Collectively, this now comprises the “contract
documentation package” and is passed over by the General
Manager and/or Technical Manager.
b. The Package shall include (and as necessary):
 A copy of the Original Proposal and estimate file with all back-up
documentation.
 Amendments made during the negotiations (if any)
 All THE CLIENT correspondence and meeting notes
 All internal meeting notes
 Technical and commercial documentations
 Final contract
c. The Project Manager shall be responsible for distribution within

Project Team to other parties involved.
d. The Project Manager shall thoroughly review the documentation
and become familiar with the contents of the contract and all elated
documents.
Procedure: Meeting Preparation
a. The Project Manager having acquired a sound knowledge of the

Contract requirements and the relevant Proposal Documents will
allocate his Project Team responsibilities.
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b. The Project Manager will identify parts of the contract
documentation package including the Company’s Contract
Execution Strategy and determine the necessary distribution as
appropriate to all project team members.
c. The Project Manager will arrange for the distribution in accordance
to paragraph “b”.
d. Each project team member shall carefully review the supplied
document, list any items not fully understood or where possible
misunderstanding may arise and any information or clarification is
required from THE CLIENT.
e. These listing shall be made in the form of written specific queries.
f. Special attention shall be paid to ensure the following:
 Line of Communication: That these are clearly defined by means

of organization charts job description, are understood and workable.
 Interfaces: That these are clearly defined understood and include

interfaces of disciplines with each other, with third parties and with
THE CLIENT.
g. Work Scope: That the design criteria including the scope of work
which shall constitute the design database, are established, agreed
with THE CLIENT and issued and understood by those responsible
for the work.
Procedure: Contract Review Meeting
a. The timing of the Contract Review meeting must be a considered

balance between just sufficient prior time for the preparatory
activities and the need to hold the meeting before actual contract
work commences in detail.
b. The Contract Review Meeting shall be chaired by the Project
Manager, who will ensure that the minutes of meeting are taken.
c. The relevant Proposal Manager and other previously involved
proposal staff shall attend the meeting at the request of the Project
Manager.
d. All assigned lead proposal staff will have prepared a statement of
all criteria for their discipline prior to the start of any project
activities.
e. Items discovered (omission, discrepancies, clarifications etc.)
during the meeting preparation phase shall be discussed, resolved
and minuted during the meeting.
f. Where necessary, formal requirements for clarification and further
information shall be compiled at the meeting as addenda to the
minutes for subsequent follow-up by the Project Manager.
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g. During the meeting, any changes required in relation to standard
working practices to satisfy the requirements of the project, will be
reviewed and responsibilities assigned for the preparation of
adequate project specific instructions, including procedures and
technical guidelines.
h. Project requirements for format of deliverables shall be identified
and explained including, document number, title blocks etc. where
specified by THE CLIENT as a contractual need.
Procedure: Follow-up Action
a. After the meeting, the Project Manager, or his assigned Project

Engineer will coordinate resolution of any points.
b. A letter to THE CLIENT is then prepared by the Project Manager or
his assigned Project Engineer, explaining all requests for
clarification information, which cannot be handled internally. This
letter is compiled within 5 days maximum after the review meeting.
The Project Manager will maintain an action log until the queries are
satisfactorily resolved.
c. Each department and/or discipline will maintain a file of, or access
to, the relevant documents (i.e. works scope, THE CLIENT specific
action etc.)
4.5 Design Control
It is the company’s policy to be closely involved with customers

throughout all stages of product design and development.
All design activities shall be performed in accordance with documented

procedures to ensure that:
 They are identified, planned, and responsibilities assigned.

 Organizational and Technical interface are identified and
documented.
 All design inputs are identified and documented, and any
differences or ambiguities are resolved with the customer.
 All design is validated under defined operating procedures.
 All design outputs are documented and verified against design input
requirements.
 All proposed changes to design are identified, documented,
reviewed and approved by authorized personnel prior to
implementation.
 Design reviews involving all personnel affected by the design are
planned conducted and documented.
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 To indicate when, how, and by whom the design process is to be
carried out, controlled and documented.
 To indicate the arrangements for the review, verification and
validation of design output conformity to design input requirements.
 Where applicable, the extent to which the customer is to be
involved in design reviews and design verification.
The plan should reference applicable codes, standards, specifications

and regulatory requirements as appropriate.
4.6 Document and Data Control
All documents forming part of quality system are subject to

documented procedures to ensure that:
 Complete documents and data applicable to product shall be
provided to keep track of the materials description.
 Each documents and data shall be clearly identified corresponding
to the product. Tagging on the product shall appear on the
documents and data for easy access.
 All documents and data shall always be available at the store and
the Storekeeper and QA/QC Inspector shall always keep records
for easy access.
 The responsible QA/QC Inspector take the responsibility reviewing
the documents and data to ensure compliance based on the
specifications or schedules.
 The appropriate authority prior to issue approves documents.
 Only current issues of documents are available at designated
locations.
 Obsolete documents are removed from all points of use.
 Obsolete documents required for historical purposes are suitably
identified.
 Each document is provided with a unique identification.
 Designated personnel retain master registers of documents.
 All changes to documents are performed and approved by the

personnel responsible for the original approval and issue.
 On site documents are to be controlled by the Project Manager.
Procedure: Document Handling
a. All documents transmitted to Al-Yamama Company for this specific

project will be addressed to the Project Manager.
b. Receipt, issue and usage of these documents shall be controlled.
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c. The document shall be date stamped on receipt and entered into
the corresponding log.
d. The document on issue shall be stamped “CONTROLLED COPY”.
e. Only controlled copy of the documents shall be used for
construction.
f. Photocopying of the controlled copy is not permitted. Sufficient
numbers of controlled copy shall issue to the construction crew to
perform their job.
g. The distribution shall be made under cover of a Document
Transmittal.
h. In case of revisions, copies shall destroy the previous issue or
clearly mark them as “SUPERSEDED”.
i. Any individual assigned to have a sensitive document (either the
original or a copy), will use it only at his designated workstation.
j. Sensitive documents are to be kept in the Head Office when not in
actual use.
k. The project office will be locked when not attended to.
l. All originals of THE CLIENT drawings shall be controlled in
accordance with the requirement.
Procedure: Project Drawings
a. Project drawings shall be received by the Document Controller

Clerk.
b. All project drawings shall be filed in an easily identifiable sequence
and stored in a proper condition to protect from damage or loss.
c. Copies of the project drawings shall be issued to the following
personnel:
 Project Manager
 Project Engineer
 Engineering Manager
 Technical/Procurement Manager
 Engineering (Civil)
 Engineering (Mechanical)
 Engineering (Electrical / Communication)
 Quality Assurance Manager
d. Distribution, other than the above shall be made by the Document

Controller Clerk.
e. Recipients of revised drawings shall destroy the previous issue or
mark them as “SUPERSEDED”.
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Procedure: Shop Drawings
a. Preparation and issue of shop drawings shall be controlled by the

Discipline Engineer.
b. Distribution shall be as per requirement.
c. Revisions to the shop drawings shall be controlled by the Discipline
Engineer.
Procedure: Document Transmittal to THE CLIENT
a. All technical documents to be transmitted to purchaser shall be

handed over to the document controller Clerk who will:
 Prepare the Document Transmittal / Submittal

 Assign a correspondence number to the Document and enter in the
log.
 Hand over to the THE CLIENT secretary.
b. The transmittal addressee will in all cases be the THE CLIENT

authorized representative. (All project correspondences to THE
CLIENT shall be routed through project secretary).
Procedure: Document Storage
a. In order to ensure safe storage of the project documents:
 The document shall be stored in a lockable room.

 The entry to this room shall be restricted.
b. Magnetic Media back-up tapes, floppies CD’s will be stored:
 Either off-site in a location approved by the Project Manager or

 In a fire resistant safe on site, as directed by the Project Manager.
Procedure: CADD Drawing Access
a. CADD Drawing access will be limited to those with a “Need to

Know” by means of password assigned to the individuals, which will
allow access only to selected files.
b. Control their usage only during the assignment of the personnel to
the project.
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Procedure: Document Disposal
a. Documents will be disposed of upon written approval from the

Project Manager.
b. The method proposed is via shredding. The shredding of
Documents shall be witnessed by the Project Manager or his
designated representative, and the document / drawing control log
shall be signed by the “Document Destroyer”.
c. No documents / drawings will be disposed of, by any means,
without authorization of the Project Manager.
d. Documents / Drawings shall not be removed from the contractor
office, except by authorized transmittal or proper disposal.
4.7 Purchasing
It is our policy to ensure that materials, products or services are

procured from suppliers and subcontractors of proven capability to
meet specified requirements.
Where specified under contract, nominated suppliers will be used.

Vendor activities will be monitored to ensure that goods received from
these sources are inspected, tested and released in accordance with
contract requirements.
The qualification of suppliers and sub-contractors shall be conducted in

accordance with documented procedures. The nature and extent of
qualification undertaken being dependent on the criticality of the
product, material or service to be provided and the clients’
requirements.
Records of approved suppliers and subcontractors shall be maintained.

It is the policy of the Company to undertake a Second Party Audit of
identified suppliers two times a year.
Suppliers/Subcontractor performance shall be periodically reviewed

and recorded, in accordance with documented procedures.
The results of such reviews shall be used to update the records of

approved suppliers and subcontractors. The performance on each
project will be reviewed and recorded.
All purchase requirements and any subsequent amendments shall be

clearly identified and documented and subject to review and approval
prior to release.
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Where Company conducts verification of materials, products or
services at the suppliers or subcontractor’s premises, such
arrangements shall be clearly documented and the result recorded.
The requirements for use of Inspection Agencies will be documented
for each project.
Where specified in the contract, the customer or customer’s

representative is afforded the right to verify, at the suppliers’ premises
that goods/services conform to specified requirements. This does not
absolve the company of the responsibility to provide acceptable
product/services or preclude subsequent rejection by the customer.
1.0 The Purchasing / Procurement Plan will cover the following:
1.1.1 The procurement organization and its relationship to the project.
1.1.2 A brief description of the duties and responsibilities of key

personnel assigned to the procurement and materials
organization.
1.1.3 A description of the procurement process reflecting flow from

material requisition to receipt on site.
1.1.4 Interface of engineering, procurement, transportation and

corrective action to be taken when necessary.
1.1.5 Procedures for purchasing and controls for spare parts.
1.1.6 A description of procedures for accomplishing interchangeable

and substitution of equipment, to include control.
1.1.7 A Quality Assurance and Quality Control Plan to ensure that

materials and equipment purchased meet required codes,
standards and specifications.
2.0 SUMMARY OF ACTIVITIES
2.1 Al-Yamama Company shall perform all activities and take action
required to assure the efficient procurement of materials and to
maintain material delivery schedules.
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2.2 Minimum requirements of the Procurement are as follows:
a. Have an operational procurement office in Saudi Arabia.

b. Prepare a Procurement Plan.
c. Prepare Material Take-off lists.
d. Prepare and issue quotation request.
e. Prepare and execute purchase orders.
f. Provide shipping and handling.
g. Obtain special tools, drawings, instructions and vendor
representative services.
h. Prepare materials Procurement Status Reports.
i. Expedite materials procurement.
j. Provide spare parts procurement and procurement assistance.
k. Coordinate Quality Assurance and Quality Control.
2.3 Every effort will be made to follow all contract requirements.
3.0 PROCUREMENT PERSONNEL
3.1 Responsibilities
3.1.1 Procurement Supervisor
3.1.1.1 Overall responsibility for directing procurement activities in all

supplier/vendor selection, preparation of request for quotation,
evaluation of suppliers/vendors proposals, negotiation of
commercial terms and preparation of Purchase Order.
Administration of Purchase Order through the receipt of
purchase materials at the site or place of delivery.
3.1.1.2 Direct the materials procurement department including functions

of purchasing, expediting, vendor data control, traffic and liaison
with Quality Assurance and Quality Control.
3.1.1.3 Plan and schedule procurement activities to meet project

schedules and objectives.
3.1.1.4 Receives materials requisition from engineering, develop

qualified vendors lists with Engineering, develop and issue
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quotation, evaluate quotations, obtain approval to purchase and
issue Purchase Order.
3.1.1.5 Maintain close contact with suppliers/vendors by

correspondence, telephone and/or visits.
3.1.2 Spare Parts Coordinator
3.1.2.1 Is responsible for insuring that quotation requests, Purchase

Orders and vendor activities conform to contract requirements
pertaining to spare parts.
3.1.2.2 Coordinate with The Client on matters pertaining to spare parts

package.
3.1.2.3 Prepare spare requirements for the Project and ensure that
requirements are incorporated in request for quote and Purchase
Orders.
3.1.3 Expediter
3.1.3.1 Responsible for the timely delivery of materials and/or equipment

and non-material requirement items to insure adherence to
construction schedule.
3.1.3.2 Expedite materials and non-materials items which may cause or

anticipated to cause delay or late delivery.
3.1.3.3. Advise Project Manager of possible delays or deviations from

required delivery schedules.
3.1.4 Transportation Supervisor
3.1.4.1 Responsible for the receipt of materials and/or equipment at port

of entry, duty custom clearance and delivery to central storage
area or site.
3.1.4.2 Prepares shipping documents for materials and equipment

shipments and schedule to construction sites.
3.1.4.3 Coordinate with purchasing and other materials personnel on
matters pertaining to materials movement.
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3.1.5 Warehouse Supervisor
3.1.5.1 Responsible for insuring that stores facilities are conforming to

company warehousing standards and procedures.
3.1.5.2 Check and receive materials and equipment for the project.
3.1.5.3 Coordinate with QA/QC on matters pertaining to materials

damages and conformance to purchase order requirements.
3.1.5.4 Insure that stock and inventory control records are being
maintained for all materials purchased by the Contractor for the
Project.
3.1.5.5 Insure that THE CLIENT or its representative verifies receipt of

all materials to comply with contractual requirements.
3.1.5.6
4.0 DETAILS OF ACTIVITIES
4.1 Material Take-Off List
4.1.1 A materials take-off list will be developed by the Head Office

Engineers. The list shall include as a minimum the following:
a. Description of item
b. Quantity and unit
c. Technical Specifications
d. Specs stock number, if any
e. Recommendation for capital spare parts.
4.1.2 Specifications for materials shall be in accordance with

applicable specifications contained in the contract.
4.1.3 Materials and equipment will be identified with Specs. stock

numbers, if any, and will be included in all relevant documents.
4.1.4 Materials take-off list are forwarded to the Procurement Manager

for review and approval. THE CLIENT will be advised of any
substitution made after list has been approved.
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4.2 Vendor Selection
4.2.1 Continuous efforts will be made by Al-Yamama Company to

select qualified vendors. Selection shall be based on their ability
to meet specifications, project schedule, inspection and non-
material requirements.
4.2.2 Al-Yamama Company shall develop their own list of vendors for
materials for which THE CLIENT has not provided lists. Vendor
qualifications will be submitted to THE CLIENT for their review.
4.3 Quotation Request
4.3.1 Al-Yamama Company will issue quotation requests to technically

and financially qualified vendors.
4.3.2 Al-Yamama Company will prepare and issue quotation requests

to qualified vendors. The quotation request will include the
following:
a. Name of Project
b. Equipment or materials description
c. Contractor’s requisition number
d. Technical specifications
e. Quantity required
f. Required delivery date
g. Information regarding spare parts data requirements and a
request for cost of capital spare parts.
h. Number of copies of Operating and Maintenance Manuals
required as well as other ‘final’ documents.
i. Quality Assurance and Quality Control requirements
j. The requirement for vendor’s submittal of all warranty and
guarantee information
k. The requirement for vendors to use the English language and the
units of measure as indicated in the job specification for all
information submitted.
4.3.3 For each requirement whose value exceeds US$ 10,000 and for
which THE CLIENT manufacturer list, Al-Yamama Company
shall request quotation from at least three Manufacturers. If less
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than three are listed in the Report, then all shall receive request
for quote.
4.4. Purchase Order Award and Issue
4.4.1 Al-Yamama Company shall analyze all bids and if requested by

THE CLIENT, provide the technical scheduling details of any
proposed placement.
4.4.2 If the material requirement value exceeds US$ 10,000 and a

Saudi manufacturer and Contractor has not determined to
purchase material requirements from the Saudi manufacturer, Al-
Yamama Company shall advise THE CLIENT of:
a. The lowest technically acceptable Saudi manufacturer quotation,

including the price ex-works the manufacturer’s plant or
warehouse plus the cost of moving the materials to the work site.
b. The lowest technically acceptable non-Saudi manufacturer

quotation, including the price FOB the port of export plus the cost
of export packing and preparation, insurance, ocean freight,
levies and port fees and the cost of moving the materials to the
work site.
The costs for each quotation shall be separated.
4.4.3 THE CLIENT will notify contractor in writing of any objections to

any proposed order placement and will direct contractor to
propose a technically and/or schedule acceptable alternate.
4.4.4 Al-Yamama Company shall prepare and issue purchase order to

the selected vendor after THE CLIENT approval on their
proposed material submittal. The Purchase Order will, in addition
to the requirements listed in paragraph 4.3.2 above, include as a
minimum the following:
a. Requirements for vendor representatives, including site

commissioning and start-up.
b. A statement that “failure to send non-material requirements shall

cause the order to be considered as unfilled”.
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4.4.5 Al-Yamama Company purchase order shall include requirements
for special tools supplied by vendor, capital and start-up spare
parts, spare parts data, drawings and related services (if
required).
4.5 Spare Parts Procurement
4.5.1 Scope
This is a summary of the Contractor’s responsibilities with

respect to the procurement of spare parts required for start-up
and process assistance for operating spare parts for the facilities.
4.5.2 Definitions
4.5.2.1 “Parent Equipment” is any equipment to be permanently

incorporated within the facilities that may require parts
replacement, whether Contractor supplied or THE CLIENT
supplied.
4.5.2.2 “Start-Up Spare Parts” are spare parts or components, which

may be required during construction and commissioning.
4.5.2.3 “Operating Spare Parts” are spare parts or components

required for continuous operation of the plant, equipment or
system. Operating spare parts are subject to:
a. Wear, corrosion or erosion during normal operation;

b. Failure which could cause shutdown of the equipment; or
c. Damage from routine maintenance or inspection of the
equipment
4.5.2.4 “Capital Spare Parts” are those major replacement parts or

complete units essentials to continuity of operations when long
delivery or manufacturing economy are a significant factor.
These capital spares are subject to start-up and operating spare
parts support the same as parent equipment under paragraph
4.5.2.1 through 4.5.2.3 above.
4.5.2.5 “Spare Parts” are simply operating spare parts as defined in

4.5.2.3 above.
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4.5.3 Summary of Spare Parts Procurement Process
4.5.3.1 Al-Yamama Company responsibilities during spare parts

procurement process are as follows:
a. Obtain spare parts data as required by THE CLIENT Format.
b. Submit one unpriced copy of Parent Equipment Purchase Orders

and Change Orders to PMT within three (3) workdays of their
issue.
c. Develop spare parts data package.
d. Procure start-up spares.
e. Receive THE CLIENT purchased start-up spares and

commissioning spares for THE CLIENT furnished parent
equipment, if applicable.
4.5.4 Details of Spare Parts Procurement
4.5.4.1 Instruction for the supply of spare parts for parent equipment will
be attached to the Purchase Order to the vendor.
4.5.4.2 Each vendor will provide the following lists with the parts data:
a. Price list of spare parts recommended for commissioning and

start-up.
b. Priced part list of all items in sub-assemblies and repair kits.
c. Price list of special materials and/or tools required for

maintenance and operation.
d. A list of interchangeable components between units on the

parent equipment Purchase Order.
4.5.4.3 Organization, duties, responsibilities and description of the

procurement process for spare parts will be the same as those
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for the procurement of materials, except where specifically noted
for spare parts procurement.
4.5.4.4 Copies of vendor’s Part Data Package will be submitted to THE

CLIENT for review and comments.
4.5.5 Commissioning and Start-Up Spare Parts
4.5.5.1 The procurement process will follow the same process for the
procurement of Parent Equipment.
4.5.5.2 Parts Data Package to be provided by vendors will be expedited

by the Procurement Manager to ensure receipt of data within the
time specified in instruction to vendor.
4.5.5.3 Six copies of Parts Data Package will be forwarded to the Spare
Parts Coordinator to review for compatibility with construction,
commissioning and start-up planning procedures. If any revision
is required it shall be noted by the Coordinator and returned to
the Procurement Manager.
4.5.5.4 Procurement Manager will confirm the order to the vendor for the
list of spares for commissioning and start-up to include revision
made by the Spare Parts Coordinator.
4.5.5.5 Materials procurement and expediting procedures applicable to

the parent equipment shall be applied until delivery to the site
including QA/QC procedures, release for delivery approval,
shipping, customs clearance, transport to site, unpacking,
checking for completeness of delivery according to documents,
inspection for damage and reporting procedures as required.
4.5.6 Operating Spare Parts
4.5.6.1 Al-Yamama Company will provide processing assistance and

insure that all vendors and sub-vendors provide all Operating
Spare Parts data requirements for all THE CLIENT furnished and
Contractor furnished parent equipment.
4.5.6.2 Al-Yamama Company will insure that all spare parts

requirements are specified and acknowledged by all vendors.
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4.5.6.3 Al-Yamama Company will submit an original and one copy of the
Spare Parts Data Package within 30 days after receipt of
manufacturer’s Data Package from the vendor or within 90 days
of the Purchase Order placement date.
Spares Data Package must be of suitable quality for microfilm

reduction to provide reproduction.
4.5.7 Allocation of Cost
4.5.7.1 Start-Up Spares
Al-Yamama Company will provide under contract price all

materials, shipping and procurement services cost for start-up
spare parts associated with all Al-Yamama Company furnished
and THE CLIENT furnished Parent Equipment.
4.5.7.2 Operating Spares
THE CLIENT will purchase and ship all Operating Spare Parts
for all company furnished and contractor furnished Parent
Equipment or Capital Spares.
Al-Yamama Company will include in the Contract price the cost

for providing complete parts data and processing assistance.
5.0 PURCHASING PROCEDURES AND POLICIES
5.1 General
5.1.1 The Procedure and policies contained in this Plan are to serve as
instruction and guidelines for all authorized Al-Yamama
Company personnel involved in the performance of procurement
functions.
5.2 Procurement Office
5.2.1 Al-Yamama Company will provide and staff a Procurement Office

in Dammam pertaining to procurement of equipment and/or
materials for this Project.
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5.2.2 Al-Yamama Company will utilize additional Out-of-Kingdom
Procurement Agents for the procurement of equipment and/or
materials in U.S.A., U.K. and other European Countries.
The duties and responsibilities of our agents are to assist in

procurement, expedite and inspection.
Our agents are:
a. Middle East Equipment Co, Inc.

Post Box # 770756
Houston, Texas, U.S.A.
b. Lindner Contract Ltd.

204 Worpole Road
Wimbledon, London
5.2.3 Procurement interface and cooperation with other departments

within the company and with the client is necessary for effective
procurement operations. Therefore, procurement personnel shall
maintain frequent and meaningful contact with company
management, Client’s counterpart, specific engineers and
subcontractors.
5.2.4 Al-Yamama Company overall buying power is the responsibility

of the Procurement Department. In addition to the responsibility
of obtaining prices they have the responsibility of maintaining
promised delivery schedules or improvement, obtaining
transportation services and settlement of warranty claims and
others.
To insure that the activities of the Procurement Department best

serves the interest of the company and project, following action
complied with:
a. All purchases will be on a competitive basis substantiated by at

least two or more quotations, unless there are valid reasons to
the contrary.
b. All commitments for purchase will be confined to the

Procurement Department.
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c. All Requests for Quotation (RFQ) will originate from the
Procurement Department and quotations will be returned to
same.
d. All correspondence with vendors pertaining to purchasing will be

conducted by Procurement.
e. The Procurement Department will be represented at all official

conferences or discussion when they pertain to purchasing
matters.
5.2.5 Purchase will be made from only those vendors determined to be

technical and financially qualified and, have adequate stocks.
In addition, all approved vendors will be placed on a selected

Vendors List and will develop new sources of supply throughout
the Project.
5.2.6 Quality Department will assign a qualified QC Vendor Inspector

who will be responsible to conduct the inspection with VID
Representative for all inspectable materials and as necessary,
and shall coordinate with the Procurement Department.
5.3 Procurement Expediting
5.3.1 Expediter
5.3.1.1 The Procurement Supervisor will appoint a qualified Expediter

who will be responsible for expediting materials and non-
materials requirements for the Project.
5.3.1.2 The Expediter will liaison with the buyer and discipline engineers
as to terms and condition of the Purchase Orders, expedite
delivery of materials according to Project schedule, submit to
Procurement Supervisor expediting reports and advise of
possible delays in delivery, deviations and problems areas in
meeting required delivery schedules.
5.3.1.3 Activities of the Expediter begin with the issue of Purchase

Orders, Change Orders and/or other related revisions.
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5.3.1.4 Critical items will be identified for close attention and monitoring
by the Expediter to insure timely fabrication, inspection, testing
and release for shipment, as well as, transport to the site.
5.3.1.5 The Expediter will maintain active files of all purchase orders,
specifications, vendor data requirements, drawings and other
data pertaining to the Purchase Order.
5.3.1.6 Plant visits are scheduled in accordance with the vendor’s

fabrication schedule or where visits are not required, expediting
will be telephonic. However, for Out-of-Kingdom purchase the
responsibility will be transferred to our agent as described in
paragraph 5.2.2.
5.3.1.7 Expediter makes a complete report of his visit or telephonic

expediting and forward to Procurement Manager. Copy of the
report is combined with the purchase order file to provide a
history of vendor activities.
5.3.1.8 The Expediter prepares a Monthly Expediting Report covering all

open purchase orders for materials and non-material
requirements. Copies of this report are submitted to THE
CLIENT.
5.3.1.9 Below are additional requirements that Al-Yamama Company

will undertake in expediting materials and non-material
requirements:
a. All technical and general instruction and their applications must

be fully understood and included in vendor’s progress plan.
b. All departments concerned with the execution and performance

of the vendor should be informed.
c. All data pertaining to the Purchase Order shall be kept-up-to-

date.
d. All specifications, drawings, requisitions, performance data, test

requirements and other requirements and conditions, delivery
schedules, documentation, etc., shall be in writing and shall
become a part of the Purchase Order.
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e. Approved revisions and/or amendments regardless of source
shall be delivered to the vendor and shall be made a part of the
Purchase Order.
f. Vendor progress schedule shall be maintained current. These

schedules shall be included in the monthly Expediting Report.
g. Expediter shall work closely with the Spare Parts Coordinator to

insure the timely development of spare parts procurement.
h. Expediter together with engineers and procurement shall insure

that all requirements specified in the Purchase Order have been
completed by the vendor, to include non-material requirements
prior to release for shipment.
i. Expediter shall prepare and forward to transportation pertinent

information pertaining to the vendor’s shipment, weights,
dimensions, etc.
j. The expediter will be responsible for the expediting of reorder

materials due to materials exception reports.
5.4 Procurement Quality Assurance and Quality Control
5.4.1 Purpose and Scope
5.4.1.1 The purpose and scope of this section is to outline Al-Yamama

Company controls to insure that all materials and services
purchased for the Project are received in accordance with
applicable requirements and specifications.
5.4.2 Responsibilities
5.4.2.1 The responsibilities and authority of QA/QC personnel will be

defined by the Contractor’s QA/QC Manager.
5.4.2.2 No changes or revisions will be made to the QA/QC Program

without approval and of THE CLIENT.
5.4.2.3 It is the responsibility of QA to review all procurement documents

for quality.
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5.4.3 Purchase Order Request
5.4.3.1 Al-Yamama Company Engineering group will prepare all

Purchase Order Requisitions with all specifications and
requirements which is forwarded to QA/QC for their review and
comments. The requisition package consist of:
a. Requisition
b. Applicable Specifications
c. Applicable Inspection Requirements
d. Non-material Requirements
5.4.3.2 Contractor QA will make his review to insure that all

specifications and contract requirements have been included and
he will submit package to PMT for review prior to release to
purchasing.
5.4.3.3 Contractor’s Engineering will forward to Procurement, once

review are completed by QA and PMT.
5.4.3.4 Refer to Contractor’s QA/QC Procurement Program for additional

responsibilities as they pertain to Purchasing, inspection and
receiving.
5.5 Transportation
5.5.1 General
5.5.1.1 Al-Yamama Company Transportation Department will insure

compliance with this Procedure and he will work closely with
Procurement throughout the duration of export preparation and
transport of all equipment and materials required for the Project.
5.5.1.2 Al-Yamama Company will provide for transportation, shipping,

storage and the protection of materials imported into Saudi
Arabia, customs clearance, off-loading, inspection on receipt and
delivery to site.
5.5.1.3 Where possible, Al-Yamama Company will arrange for

shipments to be carried by Saudi Arabian national carriers when
their cost and services are competitive with other alternates.
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5.5.1.4 Transport will be planned and scheduled based on information
and data provided by the Procurement Expediter.
5.5.1.5 Al-Yamama Company’s Transportation Supervisor and his staff

will perform the following tasks:
a. Arrange and/or coordinate the transport of materials and

equipment to port of departure or receiving area.
b. Insure that all materials and equipment are packed and marked
correctly.
c. Insure that loading and unloading are properly carried out, with
particular attention to heavy lifts.
d. Insure that all necessary documentation is available and

correctly completed in time so as not to hinder transport and
import activities.
e. Advise project management and warehouse of shipment arrivals

to allow smooth receipt and onward transport to site.
5.5.2 Export Preparation
5.5.2.1 Although Al-Yamama Company’s Standard General Terms and

Conditions of Purchase and General Guidelines for packing of
plant equipment and/or any other export preparation instructions
are set forth in the Purchase Order for equipment and materials,
the following procedures should be considered as minimum.
5.5.2.2 All equipment and materials must be packed for export shipment.
parts or tools with highly finished surfaces must be processed in
accordance with standard export packing procedures to protect
against damage in transit, rough handling and/or contamination
from the elements
5.5.2.3 Packages (boxes, crates, containers, drums, skids), shall be

clearly marked using a marking stencil of at least two (2) inch
letter where possible.
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Packages shall be numbered consecutively starting with number
1. Each package must contain a PACKING LIST and a duplicate
copy of the packing list must be placed in a waterproof envelope
securely fastened to the outside of the package.
5.5.2.4 In addition to above markings, special marking is required to

aid in handling some equipment and materials. Markings, such
as “FRAGILE”, “HANDLE WITH CARE”, “COOL STORAGE”
and “USE NO HOOKS” shall be applied.
5.6 WAREHOUSE
5.6.1 Material Receiving
5.6.1.1 All incoming materials and equipment must be processed

through the Warehouse, which is accountable for them. Materials
will be checked by the Contractor’s Warehouse Supervisor and
PMT Materials at jobsite.
5.6.1.2 Al-Yamama Company receipt of materials on Main Office

Purchase Orders, Local Purchase Orders and miscellaneous
receipts must be checked and verified by PMT.
5.6.1.3 When materials are received at the jobsite a thorough inspection

must be made immediately, covering the following:
a. PHYSICAL CHECK AGAINST SHIPPING DOCUMENTS
Physical count of containers to determine conformity to freight

bills, bills of lading or other shipping documents.
b. INSPECTION FOR DAMAGE
Inspection of materials and/or containers for evidence of possible

or apparent damage.
c. PHYSICAL CHECK AGAINST PACKING LIST
Physical count of materials to determine that quantity shown to

packing list is correct.
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d. MATERIAL RECEIVING REPORT (MRR)
All materials, equipment and/or services against a Purchase

Order are acknowledged by preparing a Material Receiving
Report (MRR).
e. OVER, SHORT OR DAMAGE REPORT (OS & D)

Whenever a discrepancy is a shipment occurs, the Warehouse
Supervisor prepares report of Unsatisfactory Over Short or
Damaged Materials Report.
5.6.1.4 Al-Yamama Company will report each individual shipment on a
separate MRR, grouping is not permitted.
5.6.1.5 Al-Yamama Company will maintain a MRR Register. The

Register enables the issuing of MRR numbers in sequenced and
prevent duplication of numbers, especially when more than one
person is preparing MRRs.
5.6.1.6 All material and equipment receipts are posted to stock record
cards for inventory control.
5.6.1.7 Al-Yamama Company Subcontractors materials receipt will be

handled in the same manner. Subcontractor’s materials receipt
must be verified by PMT Materials.
5.6.1.8 Al-Yamama Company will file one copy of the MRR together with
packing list and is filed with the warehouse copy of the purchase
order. Storage locations of all materials received must be shown
on the MRR.
5.6.1.9 The MRR's are distributed as follows:
Accounting - Original + one copy

Procurement - One copy
Filed Office - One copy
5.6.2 OVER, SHORT OR DAMAGE REPORT
5.6.2.1 Al-Yamama Company will prepare a report of Unsatisfactory

Over. Short or Damage Material Report (OS & D) and copies are
submitted to PMT whenever a discrepancy in a shipment occurs.
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Also, a copy of the OS & D Report will be forwarded to the
Contractor’s Procurement Department.
5.6.2.2 The Warehouse Supervisor will complete an OS & D Report

when following situations may occur:
a. OVERAGE -Procurement will issue an amendment to the

Purchase Order, increasing quantity and price.
b. SHORTAGE -In the event materials called for on applicable
shipping documents cannot be located.
Expediter shall be notified, so that immediate action can be taken

on all shortages. The Expediter initiates the action to have lost
materials located and shipped to jobsite.
c. DAMAGES - Handling of damages present many problems

in material receiving and the proper handling of these problems
are very important.
If damages are visible and apparent at time of delivery,

Contractor will insure that proper notation is entered on the
original delivery ticket, freight bill and/or inspection report
indicating the extent of damages.
The Warehouse Supervisor will complete an OS&D Report, the

damage material and the extent of damage must be described.
Annotated freight bill, inspection report and/or any other
supporting documentation must be attached to the original of the
OS&D Report forwarded to Procurement.
5.6.2.3 Al-Yamama Company will use the OS&D Register to maintain

control over the numerical sequence of OS&D Reports.
5.6.3 Storage
5.6.3.1 This section outlines the procedures for the storage of materials,
both outside in Laydown Area and inside Warehouse. The
Warehouse Supervisor is responsible for the orderly storage,
maintenance and issue of all materials and equipment delivered
to the jobsite. He will also, be responsible for maintaining an up-
to-date inventory.
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5.6.3.2 Materials, equipment and supplies must be stored in the
warehouse when possible. There are certain items that must be
protected from weather and stored inside, such as, instruments,
pressure gauges, delicate equipment items, etc.
5.6.3.3 All materials shall be stocked and maintained in accordance with

acceptable safety and “good Housekeeping” standards in a neat
and orderly manner to provide efficiency in physical checking,
and movement in a manner to insure reasonable protection from
damage and deterioration.
5.6.3.4 Further to the requirements and responsibilities outlined above,

Al-Yamama Company will insure that its personnel comply with
the contractual requirements of this contract.
5.6.4 Issue
5.6.4.1 The purpose of this section is to set forth Al-Yamama Company

responsibilities for issuing and controlling of materials.
5.6.4.2 No materials and equipment shall leave the Warehouse of any

storage area without an issue document and materials have
properly receipt.
5.6.4.3 A Field Warehouse Requisition/Issue Request will be prepared

by field approved by discipline Foreman or Supervisor and
forwarded to warehouse for issue.
5.6.4.4 All issue transactions will be posted to the stock record cards.
6.0 PROCEDURE FOR MATERIAL STANDARDIZATION
Al-Yamama Company’s part for the Material Standardization is as

follows:
6.1 Provide THE CLIENT Spare Parts Data Package including

Recommended Spare Parts List consisting of:
6.1.1 Copy of Purchase Order
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6.1.2 Quotation of the Recommended Spare Parts for each Equipment
Items.
6.1.3 Original Equipment Manufacturer Part Number
6.1.4 List of components and its Part No. if the Spare Part is a “Kit” or
“Assembly”.
6.1.5 Accomplish THE CLIENT forms if any…
6.2 Assign a Spare Parts Coordinator to ensure that the entire

requirement is accomplished.
6.3 Spare Parts Data Package will be part of the Purchase Order to
ensure compliance of the Supplier/Manufacturer.
7.0 PROCEDURE FOR CONTROL OF MATERIAL

SUBSTITUTION
7.1 Material will be reviewed in relation to the Specifications and

approved by the Technical Department for submittal.
7.2 Supplier/Vendor/Manufacturer will be considered only if they are

listed in THE CLIENT List.
7.3 Material will be submitted to THE CLIENT for approval.
7.4 Upon approval by THE CLIENT, a Purchase Order will be issued

to the approved Vendor/Manufacturer, which is also included in
the submittal.
7.5 Prior to delivery or during the course of fabrication, our QA/QC

representative will inspect the material if it is in accordance with
the specifications and related standards as stipulated in the
Purchase Order.
7.6 THE CLIENT will be advised to send their Inspectors in case of

fabrication/engineered material is provided.
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7.7 Material Receiving Report will be issued by storekeeper who will
receive the materials on site and will notify the Main Office in
case of damage/short or not as specified in the Purchase Order.
8.0 FORMS AND REPORTS
8.1 This section describes the forms and reports which will be
prepared by the Contractor in fulfilling the requirements of the
contract and those required by the Contractor’s own company for
its daily purchasing and material activities.
8.1.1 Contractor Standard Forms
8.1.1.1 Standard forms which will be used for the duration of the project
and an explanation of their intended uses are as follows:
a. Request for Quote (RFQ)
Used to request quotations from selected vendors. The RFQ list

the items required, specifications, inspection requirements, non-
material requirements and spare parts requirements for material
and equipment to be procured.
b. Purchase Order (P.O.)

Used to reflect materials and equipment ordered from an
approved supplier/vendor.
c. Purchase Order Register
Used as a control document for the issue of serial numbers for

each Purchase Order placed with a supplier/vendor.
d. Stock Record Card
Used to record material and equipment receipts, issues and

storage locations.
e. Field Warehouse
Issue/Requisition
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Used as request by field personnel to withdraw material and
equipment from storage; and, as issue document to record
material and equipment which have been issued from storage
locations.
f. Receiving Report Register

Used as control document for the issue of serial number
assigned to each MRR.
g. Over, Short or Damage Report Register (OS & D)

Used as a control document for the issue of serial numbers
assigned to each OS & D Report.
8.1.1.2 In addition, to the forms listed above Al-Yamama Company will

be using forms for inspection requirements and non-material
requirements for the duration of the project.
8.1.2 Contractor Reports
8.1.2.1 Following are reports, which Al-Yamama Company will prepare

and submit to PMT.
a. Expediting Report
Record of Expediter’s site visits or telephonic contact with

vendors.
b. Material Receiving Report (MRR) on Imported Materials
Completed MRR, acknowledges receipt of materials,

equipment and/or services against a Purchase Order.
c. Over, Short of Damage Report (OS & D)
Record of discrepancies, which have occurred in a

shipment of materials and equipment.
d. Weekly Procurement Report (Vendor Inspection)
Provide PMT a weekly report of QC activities.
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e. Material Procurement Status Report
Provide PMT with the status of all materials, equipment,

spare parts, special tools, and non-material requirements
for the project.
4.8 Customer Supplied Products
Customer Supplied Products does not form part of this contract or

order requirements, therefore this clause of standard does not apply.
However, should any future contract or order include the provision of
Customer Supplied Product, then necessary controls will be
established and this manual will be updated accordingly.
Procedure: Initial Inspection
a. Upon receipt of materials at the Site material Yard or Warehouse,

an initial inspection is carried out by the material Man and Al-
Yamama Company ’s Quality personnel.
b. Any damage shall be immediately documented and reported to
Purchasing and Project management who will in turn notify THE
CLIENT.
c. All such information and descriptions will be noted on the Material
Receipt and Inspection Report Form.
d. Material items that can be unpacked, prior to their need for
construction, are inspected to ascertain compliance with
requirement.
e. Any missing parts, or deviations will immediately be reported to
THE CLIENT.
f. Any action to be taken in such cases will always be coordinated
with THE CLIENT.
Procedure: Material Control Issue
a. All material arriving at the site is logged and stored.

b. Al-Yamama Company will notify the purchase of all materials
received without appropriate inspection records or client inspection
release.
c. An updated logging System is maintained by showing:
 The type and

 Quantity of each material item in the yard or warehouse.
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d. Quantity damaged, or unusable materials, will be shown in the
Materials Receipt Inspection Report Form
e. Material items damaged, or unsuitable during installation will be:
 Immediately reported by the on-site Supervisor to the Material

Specialist.
 Such items will be replaced unless modifications or repairs can be
satisfactorily demonstrated to THE CLIENT.
 Construction material received during the construction phase will be
inspected for compliance to the applicable standards, codes,
specifications and for any damage. Al-Yamama Company Quality
personnel will be on-site to verify the required inspection.
 Any violation concerning the THE CLIENT supplied material will be
reported to the Project Manager.
Procedure: Material Receipt
a. Al-Yamama Company material team will check and verify all

materials received and subject them to Goods Receiving inspection.
b. This check will be a physical inspection and it will be noted with the
appropriate corresponding documents and a Material Receiving
Report.
c. This physical inspection will ensure that we have received the
correct product that the product is free from any physical damage
due to handling, and the product is in compliance with the materials
description.
d. Al-Yamama Company will store all materials and equipment in
accordance with THE CLIENT requirements and in such a way as
to protect them from damage, deterioration, contamination and loss
of identification. Al-Yamama Company will make special provision
for sensitive items such as Dental equipment, Air conditioning
equipment etc.
e. Al-Yamama Company will document receipt of material with their
precise location within the laydown area and will ensure that
materials of different types, grades and specifications are
segregated.
f. Al-Yamama Company will use material requisition release material
or items from the laydown / storage are for fabrication / construction
operations. This will be submitted for review and approval by THE
CLIENT prior to the subject material being issued from THE
CLIENT laydown yard.
g. THE CLIENT will ensure that the material / equipment is correct for
the intended application, that it is full and correctly documented and
identified and that its issue is recorded.
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h. THE CLIENT will then issue the material / item ensuring that no
damage or loss of identification is incurred during any loading, off-
loading, sling or other handling operation.
4.9 Product Identification and Traceability
All materials and products shall be positively identified throughout the

construction process.
The means of identification shall be in accordance with documented
procedures and Quality Plans.
Where contractually specified, or subject to an assessment of the risk

involved, controls will be established to provide for the traceability of
materials or products, to the sources of supply.
The plan should indicate;
 How contractual and regulatory traceability requirements are

identified and incorporated into working documents.
Details:
a. To ensure that documented procedures / work instructions

specifying the method of fabrication and installation, in
particular at those points in the process where inadequate
control could affect quality.
b. Identifying the correct workplace, equipment, processes and
production or installation procedures.
c. Adequate monitoring control of activities.
 What records relating to such traceability requirements are to be

generated and how they are to be controlled and distributed.
Details:
a. Relevant procedures, data sheets, checklists, test and

acceptance forms, safety instructions etc., are produced to
the project requirements and national, and international
standards.
b. The relevant certification, measurement, calibration, approval
of processes, procedures, equipment and personnel.
c. Standard specifications or other criteria for workmanship,
which are either written or expressed through QC
Procedures or Work Instructions.
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4.10 Process Control
It is fundamental requirement that a Quality Plan is produced for each

project. Project Plans must include:
 Relevant documented procedures.
 The process steps.
 Methods to be used to monitor and control processes and product
characteristics.
 Acceptability criteria for workmanship.
 Use of qualified processes, associated equipment and personnel.
 Tools techniques and methods to be used to achieve specified
requirements.
 All processes and equipment are capable of meeting specified
requirements.
 Clear defined procedures ensuring that all fabrication and
construction activities are completed.
 All personnel are suitably trained and approved.
 Construction methods and controls employed are clearly defined
and documented.
 Workmanship standards to be applied are documented and
available where required.
 All key plant and equipment is subject to regular planned
maintenance.
 All contractual, legislative or regulatory requirements are identified
and documented.
 The control of Special Processes, by the Qualification of processes,
equipment and personnel, and the monitoring and recording key
process parameters.
Where installation is a requirement, the plan should indicate how to

product will be installed and which characteristics have to be verified at
that time.
Records relating to the qualification of processes, equipment and

personnel shall be maintained.
4.11 Inspection and Testing
Applicable THE CLIENT Typical Plan (TIP) and checklists shall be

used and incorporate with Contractor’s Project Inspection and Test
Plan to produce for each project to identify for inspection and testing.
REV. 05
Procedure: Inspection of Material
a. The Quality Manager ensures that the quality levels required by

contract specification are in place and that the required inspection
and tests are performed and are documented.
b. Al-Yamama Company will ensure that the suppliers issue inspection
records according to THE CLIENT requirement.
c. The Quality Manager reviews and approved the inspection data.
Procedure: Receiving Inspection
a. The Receiving QC Inspector is responsible for performing incoming

inspections. All materials are held until inspection and tests are
complete.
b. The Receiving QC Inspector verifies the received product using the
incoming Inspection Checklist and follows the approved procedure
for the applicable test and inspection.
c. Al-Yamama Company will provide adequate storage and stockyard
facilities to store all materials and items in such a way as to protect
them from damage, deterioration, contamination etc.
d. Al-Yamama Company will ensure that all inspection related
documents e.g. the inspection disposition report including material
certificate etc. are available on site when the material and
equipment arrive.
Procedure: Non-conforming Material
a. Nonconforming materials shall be quarantined and segregated and

handled.
Procedure: Request For Inspection (RFI)
a. Request For Inspection of critical activities, which must be done on

weekends or holidays, will have to be approved in advance by THE
CLIENT. Al-Yamama Company will notify THE CLIENT 48 hours in
advance of the inspection.
b. Al-Yamama Company will adhere to the rules and regulations of
THE CLIENT in preparing the Request For Inspection.
c. All Request For Inspection will be submitted as follows:
 At least twenty four (24) hours prior to the time of the inspection for
normal work hours (7:00 AM – 4:00PM, Saturday to Wednesday).
 Forty Eight (48) hours for weekends or holidays.
REV. 05
Procedure: Initial Inspection and Test
a. Al-Yamama Company will compile and forward to THE CLIENT no

later than twenty-one (21) calendar days prior to the pre-inspection
meeting and start of fabrication, either at prime supplier or at major
sub-supplier, three (3) sets of Al-Yamama Company Inspection
Assignment Package.
b. Al-Yamama Company shall perform initial Inspection and Test on all
phases / segments of work.
c. The purpose of initial Inspection is to determine that the following
complies with specifications:
 Methods
 Techniques
 Workmanship planned or conducted
d. Vendors Inspection Test Plan include, as a minimum, all Inspection

activities shall be done and PO special requirements.
Procedure: Stage Inspection
a. Stage inspection will be performed on a daily basis, or more

frequently if necessary, to ensure that the construction work is
proceeding in accordance with the contract requirements. This
inspection will be done prior to requesting an inspection from The
Client.
b. Each Request For Inspection form will have an identifying number
clearly marked on the top right corner. The numbers shall begin at
“01” for each discipline separately, and continue consecutively, until
the end of the project.
c. A register for Request For Inspection be maintained to record the:
 Number and date of issue

 Date of inspection request
 Details of inspection activity
 Date of completion and the inspectors who performed the
inspection
 Remarks
Procedure: Typical Inspection Hold / Witness Points
a. The following is a listing of common inspection points, these hold /

witness points should be incorporated as required into the
Inspection and Test Plan (see APPENDIX D)
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b. Civil Works
 Survey and Layout

 Prior to Closure of Form Work
 Prior to concrete placement and grouting
 Prior to asphalting
 Prior to commencement of the initial bending of epoxy
coated rebar
 Prior to closure of walls
 After preparing the bottom of foundations
 Before backfilling around structures
 After preparing the existing sub-grade
 Sand cover of “piping”
 Concrete prior to repair
 Masonry
 Foundations
 Elevations, level and piping
c. Mechanical Works
 Equipment foundations
 Location, level and alignment
 Equipment assemblies
 Functioning of controls and valves
d. Piping Works
 Qualification of Welders and RTR installers

 Fit-up and welding
 Orientation, elevation, slope etc. of installation
 Non Destructive Testing
 Pressure testing
 Repair of crack welds
 Post weld heat treatment
 Surface preparation for coating
 Pipe bending
 Piping lay-up
 Gasket installation
 Bolt torquing
 Socket weld gap and engagement
 Holiday testing
e. Electrical and Communication Works

- Buried Cable
REV. 05
 Trench before installation of sand pad
 Cable during placing operation
 Marker tape placement
 Underground conduit
 Trench before installation of the conduit
 Conduit before concrete encasement including mandrel
testing
 Orange dye placement
- Manholes
 Excavation for bracing / shoring when depth reaches 5’ and

until completion
 Internal formwork before pouring concrete for duct
terminators, inserts etc.
 Ground connections when rods are outside of manhole.
 Ring and cover frame installation.
- Underground Cable Placing
 Reel setup and choice of duct

 Mandrel test duct
 Cable and cable pulling
 Underground – Check cable racking in manhole
 Cable Splicing – all splices
 Splice connectors
 Complete splice before closing case.
- Cable Testing
 Check Test setup before start of tests.
Procedure: Final Inspection and Test
a. Final Inspection and test are performed in accordance with

approved inspection and test plan and procedures.
b. The Quality Manager is responsible for preparing and obtaining
approval for the test procedures.
c. The QC Inspector is responsible for ensuring and documenting the
required inspection and test.
d. The QC Inspector will also ensure the test equipment is calibrated.
Calibration status is noted on the applicable final test data sheet.
e. Records will identify the inspection authority responsible for the
release of the product.
REV. 05
 Depending in the level of inspection, and where THE CLIENT may
requires third party inspectors, the contractor shall get the services
of third party inspectors and shall keep track on all the activities as
required.
1) Type test
2) Witness testing (including on-site acceptance)
3) Product verification
4) Product validation
5) Material, product, process or personnel certification.
 Inspection processes for all supplied products including receipt on

the project.
 Inspection of the works during construction phase. This will include
identifying all works that requires inspection before proceeding to
the next stage.
 Final inspection processes. This may well consist of a review of all
intermediate tests.
All stages will be verified in order to ensure compliance with all

specified requirements, prior to release.
Only qualified and approved technicians or engineers will undertake

inspections.
Documented procedures define the methods and responsibilities for

verification and release of projects, during receiving in process and
final inspection activities.
Records of all inspections and tests are maintained, providing objective

evidence of conformance to specified requirements.
The QA/QC Manager will identify a Project QA/QC structure. Each
person who fills position will be qualified for the process in accordance
with contract requirements. Any customer approval process will be met
in accordance with documented procedures.
The QA/QC role is to constantly monitor and control this process to

ensure clear conformance to the contract.
4.12 Inspection, Measuring and Test Equipment
It is our policy to ensure that all Inspection, Measuring and Test

Equipment used for the product or process verification is subject to
systematic recall and calibration against known standards, having
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direct traceability to national/international standards, or standards
recognized within the Kingdom of Saudi Arabia.
All Inspection, Measuring and Test Equipment is selected on the basis

of the accuracy and precision required, relative to specification
requirements and is used by personnel trained in the correct use of the
equipment, and the interpretation of results.
All calibration is performed in accordance with documented

procedures, defining the calibration methods. Calibration frequency,
acceptance criteria, and action taken if results are found to be
unsatisfactory, including the assessment of the validity of previous
inspection and test results.
The result of all calibrations/checks performed is maintained in

accordance with the documented procedures.
The plan should indicate the control system to be used for inspection,
measuring and test equipment specifically intended for use for the
product, project or contract, including;
Procedure: Calibration control
a. Calibration status of all inspection, measuring and test equipment

are controlled and reported.
b. The user verifies that the inspection, measuring or test equipment
used for an activity is in accordance with the approved test
procedure or quality control Procedure.
c. Verification includes range, type, accuracy, current calibration
status and conformance to the requirements.
Procedure: Calibration Services
a. Only a THE CLIENT approved metrology whose standards are

traceable to recognize national or international standards laboratory
shall be engaged for calibration of any inspection, measuring and
test equipment.
b. Such an approved laboratory applies weather resistant calibration

labels with the following information, as a minimum:
 Equipment control number
 Calibration date
 Date of next calibration
REV. 05
c. The approved metrology laboratory provides calibration reports with
the following information as a minimum:
 Report number
 Control number of test equipment
 Condition of equipment at time of calibration
 Description of repair, if any
 Calibration standards used
 Calibration data
 Environment condition at time of calibration
 Calibration procedure used
 Calibration date
 Signature of calibration technician
Procedure: Calibration Status
a. Calibration status is identified on a calibration status label affixed to

the equipment.
b. Calibrated equipment shall be segregated and separately stored
from those which are out of calibration or do not require calibration.
c. Al-Yamama Company will safeguard inspection, measuring and test
facilities, including both test hardware from adjustments, which
would invalidate the calibration testing.
a. Newly purchased equipment, which requires calibration are

obtained with calibration or calibrated by a calibration agency. Their
calibration is recorded in the calibration log.
b. Periodic calibration is then scheduled based on the assigned
calibration schedule.
c. Whenever equipment is damaged, suspected to be damaged or
tampered with in a way, it is submitted for re-calibration prior to
further use.
d. Calibration intervals shall be based on contract requirements,
manufacturer recommendations or other technical data.
e. Intervals may be revised based on demonstrated performances, but
in no case shall the calibration intervals exceed six (6) months.
Calibration Services:
 Only a THE CLIENT approved metrology, whose standards are

traceable to a recognized national or international standards
laboratory, shall be engaged for calibration of any inspection,
measuring and test equipment.
REV. 05
 Such an approved laboratory applies weather resistant calibration
labels with the following information, as a minimum:
a. Equipment control number

b. Calibration date
c. Date of next calibration
The approved me metrology laboratory provides calibration reports with
the following information as a minimum:
a. Report number
b. Control number of test equipment
c. Condition of equipment at time of calibration
d. Description of repair, if any
e. Calibration standards used
f. Calibration data
g. Environment condition at time of calibration
h. Calibration procedure used
i. Calibration date
j. Signature of calibration technician
4.13 Inspection and Test Status
Quality System controls are established to ensure that the Inspection

and Test Status is clearly identified on all products and associated
records throughout all construction and inspection stages.
This insures that only product that has been passed the necessary
inspection and tests is released to the next operation and is subject to
formal handover to the customer.
The plan should indicate any specific requirements and methods for
the identification of the inspection and test status of the products,
documents and data.
Procedure: Receiving Status
a. On receipt at the site and prior to inspection, the material shall be

identified by a “for inspection” tag.
b. Accepted materials and equipment shall be stored in the Lay down
area or warehouse specified for the items. The inspection status on
these items shall be verified on the material receipt and inspection
report.
c. Defective materials shall be either stored in a separately marked
quarantine area or identified by “hold” tag.
REV. 05
d. Only “accepted” equipment and materials shall be issued for
construction activities.
Procedure: In-Process Status and Final Status
a. QC personnel perform the required stage inspection and prepare

the corresponding inspection checklist.
b. The inspection status shall be recorded on the inspection checklist.
c. Final inspection and tests performed shall also be recorded in the
corresponding inspection / test reports.
d. The inspection status shall also be recorded on summary reports
prepared by the QC personnel.
e. Wherever required, the acceptable components will be identified by
an “accepted” tag.
a. Calibration status is identified on a calibration status labeled affixed

to the equipment.
b. Calibrated equipment shall be segregated and separately stored
from those, which are out of calibration or do not require calibration.
c. The approved Testing Agency will safeguard inspection, measuring
and test facilities, including both test hardware and test software
from adjustments, which would invalidate the calibration setting.
4.14 Control of Non-Conforming Product
Our Quality System has established controls to ensure that all non-
conforming products are clearly identified and segregated to prevent
inadvertent use or dispatch.
Documented procedures define the method and responsibilities for the

identification, segregation, review and disposition of non-conforming
product. Where customer specification requirements are affected,
customer authorization will be obtained, prior to release.
All waivers requested from supplier specifications will be treated as

non-conforming and will be subject to the requirements of this
procedure.
All non-conformance identified shall be reviewed and subject to
documented Corrective and Preventive action procedures.
REV. 05
The plan should address how and under what circumstances the
supplier would request a concession for a product, which does not
meet, specified requirements. In doing so, the plan should indicate;
 Who would have the responsibility to request such concessions?

 How such a request would be made.
 What information is to be provided and in what form.
 Who has been identified as having the responsibility and authority
to accept or reject such concession?
Procedure: Non-conformance
a. All items, processes or activities that do not conform to the specified

requirements will be identified, reported and recorded. These non-
conforming items will be marked/tagged with a “HOLD” card
quarantined in order to prevent use until their disposition has been
determined and approved. Further work activities quarantined
material shall be suspended until the resolution of the Non-
conformance Report.
b. Disposition of non-conforming products will be determined as
follows:
 Rework to meet the specified requirement.

 Accept with or without repair, concession request shall be required.
 Re-grade for alternative applications. Concession request may be
required.
 Reject or scrap.
c. If the non-conformance is identified by someone other than QC

Supervisor, then that person shall bring the matter to the notice
either the Quality Assurance Manager or his nominee, who will
raise the NCR.
d. Items requiring correction, rework or repair shall be re-inspected as
per the applicable procedure for compliance with the applicable
requirements prior to reintroduction into the process. Upon receipt
of satisfactory results of such inspection, the Project Quality
Assurance Manager shall authorize the removal of the “HOLD” tag.
e. In all cases where supplier’s product nonconformity is identified, a
NCR will be raised by the Quality Assurance Manager or his
nominee and the item or product shall be quarantined until action
has been taken and the NCR has been closed out.
f. A copy of the NCR will be returned to the supplier for action. The
supplier’s proposed corrective action shall be reviewed by the
relevant discipline Engineer and/or the Quality Manager. The
satisfactory completion of the corrective action will be verified by the
REV. 05
Quality Manager or his designated nominee prior to close out for
the NCR. Further copies will go to the Procurement Department for
information and a copy will be maintained in the Project File.
g. When a non-conformance is noted during production/construction, a
NCR will be raised by the Quality Assurance Manager or his
nominee and the corrective action taken (see para. b) as defined by
the Discipline Manager.
h. If rework is within the specification requirements, the rework will be
carried out as defined in the NCR. The Engineering manager will be
responsible for defining the rework requirements.
i. If a rework is outside the specification requirements a corrective
action request shall be raised quarantining the item.
j. A waiver request, including the proposed repair procedure, shall be
forwarded to THE CLIENT for their approval or recommendations.
The item will remain quarantined until the disposition of the
corrective action has been agreed in line with paragraph “b” of this
procedure.
k. Items considered not acceptable for correction, rework or repair
shall be tagged “REJECTED” and shall be removed as soon as
possible from the work site and destroyed if and when necessary.
Rejected materials shall be kept in a suitable and properly delimited
segregation area until their final destination has been decided.
l. The QC Inspector shall inspect all rework against the original
standards or specifications and the original acceptance criteria shall
be used to verify the acceptability of the rework. The NCR will then
be signed-off when found to be acceptable. If the item has been
rework, the rework procedures will be noted on the NCR.
m. All information’s relevant to rejected materials shall be noted for
materials reconciliation purposes. The Project quality Assurance
Manager shall ensure the follow-up of the corrective action. The
Quality Assurance Manager may check on the remedial or
corrective action completion by a check visit on site or through
notes from the concerned responsible personnel informing him on
the achievement of the action.
n. The Quality Organization shall maintain records of all non-
conformance and corrective action forms, this shall include:
 Objective evidence or remedial actions to substantiate that
corrected / reworked items have been re-inspected and/or
re-tested according to applicable procedures.
o. In case of re-occurrence of specific nonconformity (trend), the
Quality organization shall provide for auditing of the activity. Audit
Report, and if necessary, corrective Action Request shall be issued
in this respect.
p. All NCR’s will be filed and maintained for each project. These
NCR’s will form a part of the project quality records.
REV. 05
q. All NCR’s, including THE CLIENT issued NCR, will be logged in the
non-conformance report register by the Quality Assurance Manager
or his designated representative.
4.15 Corrective and Preventive Action
It is our policy to ensure that all significant instances of non-

conformances are recorded, and the appropriate corrective actions
taken to prevent recurrence.
Non-conformances related to the Quality System, product/process and

customer complaints are subject to documented procedures which
define the methods and responsibilities for recording, analysis and
investigation, together with the implementation and verification of the
effectiveness of corrective and preventive actions taken.
All waivers requested from the supplier specifications will be treated as

non-conforming and will be subject to the requirement of this
procedure.
The Management Team, as part of the Management Review agenda,

shall review, consistent with the policy of continuous improvement, all
corrective and preventive actions taken.
The quality plan should indicate the preventive and corrective actions
and follow-up activities that are specific to the product, project or
contract in order to avoid the appearance or repetition of non-
conformities. Those responsible for initiation and approval of corrective
action should be identified.
Procedure: Corrective Action Request
a. The Quality Manager shall be responsible for documenting,

investigating and follow-up of customer complaints and reports of
product, process or service non-conformities.
b. Corrective and preventive actions may be initiated by anyone at any
level, or at any stage of the work.
c. Corrective Actions Request form shall be used to identify problems
in the quality system, or to request changes, or improvements to the
quality system.
d. Non-conformance reports shall be used to identify and report quality
problems on products and processes.
e. The Quality Assurance Manager shall receive data from all
corrective and preventive action systems and analyze this with the
concerned to resolve the same and initiate process improvements.
REV. 05
f. This analysis includes data on all critical non-conformities, time
required to process non-conformities, trend analysis and excessive
delays in resolving non-conformities.
g. The objective of the analysis is to establish confidence in the
system and product quality.
h. The implementation of all corrective and preventive action shall be
verified by the Quality Assurance Manager.
i. The Corrective Action Request form shall be used to record the
deficiency observed on a process or procedure and proposal from
the originator on the required improvements.
j. The Corrective Action Request can also be the result of either an
internal or external audit. In this case, the Quality Assurance
Manager shall propose the required corrective actions.
k. The Corrective Action Request shall be discussed in the
management review meeting and necessary decisions are taken for
process improvement.
l. The board considers number of factors such as cost/benefit
scheduling priority and resources, before deciding the improvement.
m. The requited changes to the procedure and processes shall be
recorded and revised procedures shall be issued to all concerned.
Procedure: Preventive Action
a. The required corrective action to eliminate the cause of a recurring

nonconformity or deficiencies observed on a process procedure
shall be implemented.
b. The Quality Assurance Manager shall follow up the corrective
action, which is reviewed and finalized in the review meeting.
c. On implementing the corrective action, its effectiveness is
monitored.
d. If after implementing the corrective action any occurrence of the
nonconformity is observed, further investigations shall be carried
out. These shall be discussed in a special review meeting and the
required corrective action shall be implemented.
e. Any changes required to the procedure or processes shall be
documented and necessary implementation shall be verified.
Procedure: Corrective Action
a. Preventive action shall be discussed and implemented to eliminate

the potential cause of nonconformity.
b. The required changes to the development process, product
specifications or to tile quality system shall b made to prevent such
nonconformities.
REV. 05
c. The preventive action taken shall be suitable to magnitude the
problem.
d. The analysis of preventive action taken shall be reviewed in the
subsequent management review meeting.
4.16 Handling, Storage, Packaging and Preservation
The Quality System has established documented procedures that

define the methods and responsibility for the handling, storage,
packaging and preservation.
Storage will be as per vendor’s specification and any time-related
requirement.
Products will be released on a First In First Out basis, dependent upon

any documented shelf life.
Procedures will apply from the moment of receipt through the

incorporation into the project to final hand-over. It will include any
responsibility accepted under the maintenance clause of the contract.
Procedure: Handling
a. Selected employees are instructed, as required; in proper methods

of material handling before any actual handling of material occur.
b. To prevent damage during materials handling, the following devices
may be used:
 Dollies
 Manual lift and cranes for heavy equipment
c. Fragile materials shall be handled with special care.
Procedure: Storage
a. Tags and labels affixed to the outer box or storage rack identifying
the contents and physical characteristics of stored items.
b. The material controller shall perform regular monitoring on the
material stored to verify their condition.
Procedure: Preservation
a. Materials/equipment requiring special storage conditions shall be

stored in accordance with manufacturer’s instructions.
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b. Heat sensitive items shall be stored under temperature control.
c. Materials provided with preservatives during storage shall be
verified for proper packing and storage.
d. The material controller, based in input from the equipment supplier,
will prepare and maintain a list of all equipment subject to
preservation, including frequency and the type of preservation to be
used. Condition of equipment and material in storage will be
checked periodically to prevent deterioration and identify non-
conforming conditions.
Procedure: Preservation
a. Whenever materials are transported from sites, the material

controller ensures proper packing and delivery.
b. The material controller also verifies the contents before sealing the
package and prepares a material transmittal.
4.17 Control of Quality Records
Quality Records are maintained, providing objective evidence of

conformance to specified requirements.

retention and storage of Quality Records generated within the Quality
System, to ensure such records are legible, filed for ease of retrieval,
and stored in a suitable environment, in order to prevent loss or
damage (including records stored in electronic media).
The retention period of Quality Records will be as defined within

documented procedures.
Where contractually specified, quality records will be available for

review by the customer representative, and retained for an agreed
period.
Procedure: Compilation of Quality Records

a. The Quality Assurance Manager or his representative shall
progressively compile and maintain all Inspection and Test Records
in accordance with the requirement of ISO 9001-2000.
b. The documents shall be prepared either A4 size or letter size paper.
c. All reports shall be, in the English language, legible and clear in it’s
content.
d. Corrections, if any, shall be made by cutting it with a single cross
line and shall be initialed by the originator.
REV. 05
e. No corrections shall be made after the client has signed off a
document.
f. The document shall be filed in accordance with individual discipline
or activity.
g. The documents shall be compiled on standard box 2” or 3”.
h. An index shall be prepared on top of the file.
Procedure: Storage
a. The documents shall be stored properly to prevent damage,

deterioration or loss.
b. The documents shall be well protected from unauthorized access.
c. Confidential / important documents shall be stored under lock.
d. Quality Records are stored in a readily retrievable manner.
e. Where computerized, Quality Records follow as established backup
procedure.
Procedure: Project Documents
a. Project documents are protected from damage and loss as follows:
 Original records are filed in the Documentary Library as permanent

records.
 Access to the Documentary Library is controlled.
 Al-Yamama Company will ensure that one copy of the Inspection
Record Book is forwarded to THE CLIENT for review and approval.
 The period of retention of the documents is determined by the
Project Manager, based on the contract requirement.
4.18 Internal Quality Audit
The company recognizes that Internal Quality Audits plays a

fundamental role in the control and improvement of the Quality System.
Internal Quality Audits of the Quality System are conducted in

accordance with the planned schedule, to ensure that each aspect of
the documented Quality System is audited, at no more than 12 monthly
intervals. The QA/QC Manager undertakes planning for these audits.
A Quality Audit schedule will be submitted to THE CLIENT for review

and approval with the Quality Plan submittal. First project audit shall be
carried out at twenty-five percent (15 %) and second audit shall be
carried out at seventy-five percent (60 %) of completion stage for the
procurement and construction work phases.
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All audits will be executed by Quality Assurance (QA) personnel not
directly responsible for the area being audited or by an approved third
party agency. Audits shall be performed in accordance with pre-
established written procedures and checklists.
Audits are scheduled on the basis of the importance of the area or

activity audited and the results of the previous audits and non-
conformances obtained and will be performed by trained auditors, who
are independent of those personnel having direct responsibility for the
area, function or activity audited.

planning, and conduct of Internal Audits, together with the reporting of
audit results, action implementation and verification of the effectiveness
of action taken.
The QA/QC Manager will manage internal Audits undertaken against

project requirements. Audits will be performed within defined time
limits in the contract to ensure that any corrective and preventive
actions identified can be taken.
The Management Team will review the results of the Internal Audits, at
each Management Meeting.
Such audits may include;
1) Internal audits by the supplier.

2) Customer audits of the supplier.
3) Supplier/Customer audits of subcontractor.
4) Third Party or regulatory authority audits of the supplier and
subcontractors, including those carried out for quality system
certification / registration purposes.
The Main Steps for Audit Performance shall be:
Procedure: Planning and Scheduling
a. The Quality Assurance Manager or his nominee shall plan and

schedule internal audits for this project.
b. The Audit Schedule (see APPENDIX G) shall be approved by the
QA Manager and authorized by the General Manager.
c. The Quality Assurance Manager shall review the Audit Schedule on
a regular basis and update it as necessary. The review shall be
based on the quality system requirements and specific projects
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requirements as well as the audit history. The date on review shall
be recorded on the Audit Schedule. The General Manager shall
authorize any significant changes to the Audit Schedule.
Procedure: Audit Team Selection
a. The Quality Assurance Manager defines the audit team size and
composition, and formally assigns a Lead Auditor and any other
team member(s). The Lead Auditor shall be normally an experience
/ trained auditor of at least QA Engineer status. Exceptionally,
engineers from other disciplines may be asked to assist in audits
and it may also be necessary to obtain specialist support from
group supervisors when auditing outside the audit team’s direct
working experience. Auditors shall be experience / training
commensurate with the scope, complexity or special nature of the
activities to be audited. The audit team will normally be informed of
their selection at least two weeks before the audit.
Procedure: Audit Preparation
a. The Lead Auditor shall perform for each audit:
 Contact the auditees at least one week in advance and confirm

arrangements, i.e. the audit scope, agenda, the date(s), time and
place in writing.
 Obtain all copies of all relevant documents, e.g. contract,
procedures, correspondence, quality plans etc.
 Prepare an audit plan detailing the appropriate time, subject or
activity and person present at each stage of the audit.
 Prepare audit checklist. The checklist shall identify the specific
requirements to be evaluated and shall be a guide to the continuity
and depth of the audit.
b. Prior to developing the checklist, the auditors shall read the

relevant documents (e.g. procedures) thoroughly. Checklist
questions shall address each significant area of the procedure or
system and shall elicit a direct answer that can be substantiated by
documentary evidence. Documented evidence of activities shall be
examined in accordance with the requirement of the quality system.
However, the auditors shall have the flexibility to determine whether
an activity is acceptable or not, rather than recording and strict
“Yes” or “No”.
c. Should a serious deficiency to a procedure become apparent
during routine operations, the QA Manager shall initiate an
REV. 05
unscheduled audit. When completed the unscheduled audit shall
also be shown on the Audi Schedule as having taken place.
Procedure: Opening Meeting
a. The Lead Auditor shall convene a brief meeting between the audit
team and appropriate representatives of the Auditees
Management.
b. The purpose of the meeting shall be to:
 Effect introductions
 Circulate attendance sheet
 Investigate all outstanding actions from previous audits and secure
their close out (applicable for second audit schedule)
 Discuss brief scope and purpose of audit
 Confirm the audit timetable and work program
 Establish the sequence of events and individuals involved
 Arrange escorts for the audit team and the use of an office for audit
team meetings
 Establish a provisional time for the exit meeting and invite the
Auditees management to attend.
Procedure: Execution of the Audit
a. Audits shall be conducted using the prepared checklist. The

checklist shall assure thoroughness and continuity during the audit.
The checklist shall be used only as a guide, and will be expanded,
if additional questions arise. Objective evidence which is usually in
the form of documents, shall be examined and essential
informations recorded.
b. In completing the audit checklist, under the heading “Activity
Compliance”, the auditor shall state “Yes”, “Acceptable”, Not
Acceptable” (NA) or “See Comment”. The “Comment / Remarks”
column shall be used to expand on the activity or to reference
nonconformities and objective evidence so that an overall view of
the auditee’s QA performance is readily seen.
c. Wherever possible, auditors shall obtain auditee’s agreement that
significant nonconformities exist at the time they are discovered.
Auditors shall not however tell the auditee that Corrective Actions
Request will be issued before the audit team had an opportunity to
discuss all the audit findings.
REV. 05
Procedure: Post Audit Meeting
a. Upon completion of the audit investigation and prior to the exit

meeting. The audit team shall meet together to check and evaluate
their findings and complete Corrective Action Request.
b. Objective evidence of a deviation from approved procedures,
quality plans and/or other applicable documents shall be
considered as valid justification for the preparation of Corrective
Action Request.
Procedure: Corrective Action Request (CAR)
a. Corrective Action Request shall be raised in preparation for

discussion and agreement at the exit meeting.
b. Corrective Action Request shall be numbered sequentially.
c. Corrective Action Request shall define precisely the person(s)
involved or present when the deficiency was identified, the time and
location and any procedure reference. However, auditors should
avoid naming those involved and should preferably use job titles.
d. The auditors shall complete the Corrective Action Request only as
far as the non-conformity section, and both auditor and auditee
shall sign to it to confirm that the non-conformity is recorded
correctly.
Procedure: Close Meeting
a. Following the Post-Audit Meeting, the Lead Auditor shall convene

the Exit Meeting with management representatives of the auditee,
and shall record on the Attendance Sheet names of the present. At
the meeting the lead Auditor shall:
 Present the objective summary.

 Discuss an objective findings and ensure that they are understood
by the auditee
 Obtain signature of the Auditee representative on Corrective Action
Request (if any).
 Give the Auditee copies of acknowledged Corrective Action
Request.
 State the intended issue date for the formal audit report and agree.
 Corrective actions date by which auditee will respond with his
proposed corrective actions.
 Thank the auditees as appropriate for their cooperation.
REV. 05
Procedure: Audit Reporting
a. Following the completion of the audit, the Lead Auditor with the
assistance of other members of the audit Team, shall prepare the
formal report.
b. The result of the audit shall be summarized on the Lead Sheet and
any audit findings shall be itemized.
c. The audit shall be reported on the report sheets and shall include
some or all of the following:
 The Auditee’s name and internal department

 The location at which audit was performed
 The contract number and title
 The scope of the audit
 Pre-audit activities (e.g. the Audit Arrangement Record)
 Audit team members
 Persons contacted during the entry meeting and exit meeting.
 and individuals participating in the audit process
 Summary of audit results including an evaluation statement
regarding the effectiveness of the elements audited
 Specific findings of non-conformance
 Entry and exit meetings
 Corrective Action Request issued
d. Before the formal Audit Report is released and distributed the entire
Audit Team shall review it to check that the statements made are
fair, complete and true.
e. After this review, the Lead Auditor shall sign the complete audit
report on the cover sheet on behalf of the entire Audit Team an d
shall forward the report to the QA Manager for review. After the
report has been reviewed and the contents are acceptable, the QA
Manager shall sign off the lead sheet.
f. The QA Manager shall file the original of the audit report and audit
checklist. This will enable further copies to be produced at a later
date if they are needed.
g. The original Corrective Action Request raised as a result of the
audit shall accompany the copy of the audit report sent to the
auditee.
h. The QA Manager shall ensure that a copy of the complete audit
report is issued to the auditee under a covering memorandum
within seven days of the final date of the audit. The internal
memorandum shall identify the final date by which responses are
required for any Corrective Action Request.
i. When the audit report has been issued and copies distributed as
specified by the QA Manager, he will complete the following:
REV. 05
 Audit report status log
 Audit schedule
 Corrective action request status log
Procedure: Audit Follow-up and Close-out
a. The audited area / discipline shall be permitted seven days to

respond to any outstanding findings where corrective actions have
been agreed at the Closing Meeting. The response shall include
the proposed corrective action and anticipated dates when such
action will have been executed.
b. The Lead Auditor shall evaluate the response and if acceptable, he
shall signify agreement to the auditee immediately. If the response
is unacceptable, the auditee shall be notified to that effect with
specific reasons. The matter shall be promptly discussed and
resolved.
c. If the Follow-up audit indicates that the action taken has corrected
the deficiency, the Corrective Action Request can be closed out
and this shall be stated in the last section of Corrective Action
Request form.
d. If however, the Follow-up indicates that action taken does not
correct the deficiency or the Corrective Action Request has not
been implemented within the agreed timescale, the Lead Auditor
shall state this on the Corrective Action Request form and re-
identify the deficiency using a revision to the Corrective Action
Request and agree with the Auditee a new timescale. The Lead
Auditor shall notify the QA Manager of all outstanding Corrective
Action Request.
e. If the Corrective Action Request is not closed-out at the second

follow-up date, the Lead Auditor shall discuss the matter with the
QA Manager to seek agreement to call in support from Senior
Management.
4.19 Training
The Management recognizes that the skills and qualifications of its

personnel is a vital asset, and are essential in order to achieve and
maintain our reputation for product and service quality and competitive
edge.
Accordingly, all personnel will be employed suitably qualified to carry

out their allotted tasks.
REV. 05
Special attention shall be given to the initial training of new employees,
or employees assigned to new tasks while gaining the required levels
of proficiency.
Knowledge and skills possessed shall be augmented by further training

as the needs of individuals are identified, or as specific training
requirements becomes evident as a result of new technology,
legislation or in support to the company’s plans.
Training will be carried out in accordance with documented procedures

and formal Training Plans designed to support the Company’s
business strategies and encourage professional growth and the
acquisition of skills.
Special attention will be given for personnel employed on each project.
Records of training will be maintained, the effectiveness of training

provided would be reviewed and the benefit derived from Training
provided will be monitored to provide input to future training strategy.
The plan should address any specific training required for the
personnel carrying out a process that is a subject of the plan and how
such training is to be accomplished. This should include;
a. Responsibility for training within each department of Al-Yamama

Company is with the respective Department Managers.
b. Al-Yamama Company, through the process of the Project
Manager regularly liasing with the departmental managers,
identifies the reviews, the training needs of group and individual
employees. Employee appraisal scheme are used, where
appropriate, to assist with the identification of training needs.
c. Following the identification of training needs the respective
Department Managers prepares a Training Plan
d. Recommending to the Project Manager proposed solutions to
meet the training needs identified.
e. Costing and training plan and submitting his proposal to the
Project Manager.
f. Obtains the Project Manager’s agreement on training costs and
priorities in keeping Al-Yamama Company business plan and
employee training requirement.
REV. 05
The Training Plan will Typically Cover the following training
activities:
a. Management training and development through the use of in-house

courses on areas such as management techniques (leadership,
delegation quality awareness etc.) and by using selected external
courses at recognized management training centers.
b. Project Management Supervisors and key staff shall receive
complete training on the approved quality plan to ensure
awareness of the assigned responsibilities and consequently
compliance to THE CLIENT procedures and standards.
c. Technical training and updates for the company’s experienced
engineering, project management and specialist staff.
4.20 Servicing
The Company does not conduct any activities covered by this

clause of the standard.
However, should any future change in scope be envisaged to include

Servicing, controls applied will be documented, and Quality Manual
updated accordingly.
4.21 Statistical Techniques
As an integral part of Quality and Business improvement plans, all

records and associated data are reviewed to establish whether
statistical methods maybe applied to the measurement of business
performance and process control.
Statistically based sampling plans and methods used for product

verification and/or process control purposes, shall be employed in
accordance with documented procedures.
All personnel involved in the use of statistical techniques will be trained

in the application and selection of the appropriate techniques, together
with rules and limitations governing usage.
4.22 Pre-Commissioning Work
The requirements of THE CLIENT General Instruction shall apply.
Al-Yamama Company Pre-Commissioning and Mechanical Completion

Plan shall detail the activities. Records of such activities shall be
REV. 05
maintained and will be subject to audit. This record will form part of the
document data to be handed-over at mechanical completion.
During the construction phase, the QA/QC Supervisor shall ensure that
the appropriate schedules/test reports/plans from vendors /
subcontractor have been prepared and submitted to the Project
Manager for review.
The Project Manager shall review the documentation in conjunction

with QA/QC Supervisor for:
 Adequacy of inspection and test activities

 Compliance with specification
 Format and pre-commissioning sequence
 Acceptance criteria
Ambiguities or inadequacies with the documentation shall be resolved

with the vendors during this period.
Upon satisfactory completion of the review, the Project Manager shall

inform the vendor during this period.
Upon satisfactory completion of the review, the Project Manager shall

inform the vendor in writing of the acceptability of the documents.
Prior to testing and pre-commissioning on site, Project Manager shall

coordinate with the respective vendor on the pre-commissioning of
installed works and verify that components are correctly installed as
per approved diagrams/drawings.
The Project Manager shall ensure that all inspection, measuring and
test equipment utilized during the pre-commissioning process is
suitably calibrated and that the record of such calibration are available
and maintained by Al-Yamama Company and/or vendors.
REV. 05
APPENDIX A
JOB DESCRIPTION AND RESPONSIBILITIES
- Project Manager
- QA/QC Manager
- QC Civil Inspector
- QC Piping Inspector
- QC Welding Inspector
- QC Electrical Inspector
- Safety Supervisor
REV. 05
JOB DESCRIPTION
Post Title: Project Manager
Reporting to: Technical Manager
Scope: Responsible for the management of the project, as directed by the

Technical Manager. He shall have the authority and responsibility for
engineering, scheduling, commercial relation’s aspect of the project
and in conjunction with project’s quality and safety requirements.
Duties/Output:
 Reports directly to Technical Manager
 Responsible for the organization and coordination of construction

activities in accordance with construction schedule while constantly
monitoring the status of construction and quality services.
 Responsible for the overall administration and implementation of

the Project Quality Plan ensuring that all activities relating to quality
are performed in compliance with the requirement of the relevant
specifications, codes, and standards which form part of the
contract.
 In coordination with Quality and Safety, develop and authorize

inspection and test plans ensuring they are implemented and that
appropriate inspections are being properly recorded and the
records are maintained.
 Ensures that all personnel are inducted in their roles and

responsibilities in accordance with the requirements of the Quality
System.
 Responsible for monitoring the safety performance and discipline of

his personnel.
REV. 05
JOB DESCRIPTION
Post Title: QA/QC Manager
Reporting to: General Manager
Scope: Responsible for the implementation of Al-Yamama Company QA/QC

Plan, ensuring the system complies with the requirements of ISO
9001:2000.
Duties/Output:
 To ensure that the Quality Plan, procedures and objectives are understood
and implemented within the quality assurance functions.
 Review and ensure that Quality Procedures comply with the requirements of
ISO 9001:2000.
 Manage, Coordinate and distribute Project Specific Quality Procedures,

Inspection & Test Plan and Work Instructions as required.
 Maintain quality records and ensure those produce are collated and compiled
into records.
 Review Quality Program Plans, Procedures, Methods Statements and

Working Instructions of Vendors/Subcontractors for adequacy in relation to
ISO 9001:2000 and THE CLIENT Quality requirements.
 Supervise & monitor activities of all QC Inspectors.
REV. 05
JOB DESCRIPTION
Post Title: QC Civil Inspector
Reporting to: QA/QC Manager
Scope: Responsible for the implementation of Al-Yamama QA/QC Plan,

ensuring the system complies with the requirements of ISO 9001:2000
& THE CLIENT Quality REQUIREMENTS.
Duties/Output:
 To ensure that the Quality Plan, procedures and objectives are

understood and implemented within the quality assurance functions.
 Review and ensure that Quality Procedures comply with the

requirements of ISO 9001:2000 and THE CLIENT quality
requirements.
 Coordinate and distribute Project Specific Quality Procedures,

 Review Quality Program Plans, Procedures, Methods Statements

and Working Instructions of Vendors/Subcontractors for adequacy
in relation to ISO 9001:2000 and THE CLIENT Quality
requirements.
 Conduct activities and inspections in accordance with the project

QA Manual and Quality Control Inspection Plan.
 Maintain quality records and ensure those produce are collated and
compiled into records.
 Monitor daily activities to ensure compliance to quality procedures

and THE CLIENT Standards and Specifications.
REV. 05
JOB DESCRIPTION
Post Title: QC Piping Inspector

Plan and ensuring the system complies with the requirements of ISO
9001:2000 and THE CLIENT Quality Requirements.
Duties/Output:


requirements of ISO 9001:2000, THE CLIENT quality
requirements”.


requirements.

 Monitor daily Plumbing activities to ensure compliance to quality

procedures and Specifications.
REV. 05
JOB DESCRIPTION
Post Title: QA/QC Welding Inspector
Reporting to: QC Manager

Duties/Output:


requirements of ISO 9001:2000, THE CLIENT Quality
Requirements.


requirements.

 Monitor welding activities to ensure compliance to quality

REV. 05
JOB DESCRIPTION
Post Title: QC Electrical Inspector

Duties/Output:


requirements of ISO 9001:2000, THE CLIENT Quality
Requirements.


requirements.

 Monitor daily electrical activities to ensure compliance to quality

REV. 05
JOB DESCRIPTION
Post Title: Safety Supervisor
Reporting to: Project Manager & QA Manager
Scope: Responsible for the implementation of Al-Yamama Company Loss

Prevention Program in compliance with the requirements of THE
CLIENT Loss Prevention PROGRAM and recognized national and
international standards.
Duties/Output:
 To ensure that the Loss Prevention Program, Procedures and

Objectives are understood and implemented within the safety
function.
 Conducts activities and inspections in accordance with the project

Safety Manual.
 Maintain safety records and ensure those produce are collated and
 Ensure relevant Safety Precautions/Procedures are in operation

and Work Permit requirements are complied with.
 Monitor daily activities ensuring barriers and warning signs are

posted where required.
REV. 05
APPENDIX B
I. MANAGEMENT STANDARDS
Standard -1 - Introduction
Standard -2 - Quality Management System
Standard -3 - Leadership and Corporate Management
Standard -4 - People Management
Standard -5 - Facilities Management
Standard -6 - Selling Goods Services
Standard -7 - Buying Goods and Services
Standard -8 - Design and Development (Not Applicable)
Standard -9 - Planning For Quality Operational Control
Standard -10 -The Continued Improvement Process
REV. 05
APPENDIX C
QUALITY CONTROL PROCEDURE
II. QUALITY CONTROL PROCEDURES
QA-WIP-1-001 = Scaffolding
QA-WIP-1-002 = Rigging
QA-WIP-2-001 = Excavation, Trenching, Backfilling and Compacting
QA-WIP-2-002 = Demolition
QA-WIP-2-003 = Base Course and Asphalt Concrete Paving
QA-WIP-2-004 = A/G Steel Piping Valve Appurtenances
QA-WIP-2-005 = U/G Water System (UPVC/PVC and Fittings)
QA-WIP-2-006 = Sanitary Sewer System ( UPVC/PVC)
QA-WIP-2-007 = Raw Water System ( PVC Pipes and Fittings)
QA-WIP-2-008 = Fire Water System ( RGS Pipes)
QA-WIP-2-009 = Landscaping
QA-WIP-3-001 = Concrete Formwork
QA-WIP-3-002 = Concrete Reinforcement
QA-WIP-3-003 = Construction, Expansion and Contraction Joints
QA-WIP-3-004 = Cast-in Place Concrete
QA-WIP-4-001 = Concrete Masonry Units and Plastering
QA-WIP-5-001 = Space Frame Installation
QA-WIP-8-001 = Hollow Metal Doors and Frames
QA-WIP-8-002 = Aluminum Windows
QA-WIP-8-003 = Gypsum Boards, Studs and Runners
QA-WIP-8-004 = Glazing
QA-WIP-8-005 = Suspended Acoustical Ceiling
QA-WIP-9-001 = Metal Stud Framing System
QA-WIP-9-002 = Gypsum Wallboard System
QA-WIP-9-003 = Ceramic Tiles and Accessories
QA-WIP-9-004 = Suspended Acoustical Ceiling
QA-WIP-9-005 = Carpeting
QA-WIP-9-006 = Painting
QA-WIP-14-001 = Elevators and Escalators
QA-WIP-15-011 = Air Handling Unit / Air Cooled Condensing Unit
QA-WIP-15-012 = Exhaust Fan
QA-WIP-16-001 = Electrical Works -General
QA-WIP-16-002= Raceways
QA-WIP-16-003= Underground Electrical Services
QA-WIP-16-004= Wire and Cables
QA-WIP-16-005 = Cabinets, Boxes, Auxiliary Gutters and & Wireways
QA-WIP-16-006 = Panel boards
QA-WIP-16-007 = Over Current Protective Devices
QA-WIP-16-008 = Grounding
REV. 05
QA-WIP-16-009 = Exterior Lighting
QA-WIP-16-010 = Building Lighting
QA-WIP-16-011 = Telephone /Communication System
QA-WIP-16-012 = Substation Equipment
REV. 05
APPENDIX D
INSPECTION AND TEST PLANS
ITP-C-2-001 Excavation, Trenching, Backfilling and Compacting

ITP-C-2-002 Demolition
ITP-C-2-003 Base Course, Sub-base and Asphalt Concrete Paving
ITP-C-2-004 A/G Steel Piping
ITP-C-2-005 U/G Oily Water System (UPVC/PVC Pipes and Fittings)
ITP-C-2-006 Sanitary Sewer System (UPVC/PVC)
ITP-C-2-007 Raw Water System (PVC Pipes and Fittings)
ITP-C-2-008 Fire Water System (RGS Pipes)
ITP-C-2-009 Landscaping
ITP-C-3-001 Concrete Formwork
ITP-C-3-002 Concrete Reinforcement
ITP-C-3-003 Construction, Expansion, Expansion & Contraction Joints
ITP-C-3-004 Cast-In Place Concrete
ITP-C-4-001 Concrete Masonry Units and Plastering
ITP-C-5-001 Space Frame Installation
ITP-C-8-001 Hollow Metal Doors and Frames
ITP-C-8-002 Aluminum Windows
ITP-C-8-003 Gypsum Boards, Studs and Runners
ITP-C-8-004 Glazing
ITP-C-8-005 Suspended Acoustical Ceiling
ITP-C-9-001 Metal Stud Framing System
ITP-C-9-002 Gypsum Wallboard System
ITP-C-9-003 Ceramic Tiles and Accessories
ITP-C-9-004 Suspended Acoustical Ceiling
ITP-C-9-005 Carpeting
ITP-C-9-006 Painting
ITP-C-14-001 Elevators and Escalators
ITP-C-15-001 Air Handling Unit / Air Cooled Condensing Unit
ITP-C-15-002 Exhaust Fan
ITP-C-16-001 Electrical Works
ITP-C-16-002 Raceways
ITP-C-16-003 Underground Electrical Services Exhaust Fan
ITP-C-16-004 Wires and Cables
ITP-C-16-005 Cabinets, Boxes, Auxiliary Gutters & Wire ways
ITP-C-16-006 Panel Boards
ITP-C-16-007 Over Current Protective Devices
ITP-C-16-008 Grounding
ITP-C-16-009 Exterior Lighting
ITP-C-16-010 Building Lighting
ITP-C-16-011 Telephone and Communication System
ITP-C-16-012 Sub Station Equipment
REV. 05
APPENDIX E
INSPECTION AND TEST CHECKLIST
1. Clearing & Grubbing

2. Earthworks
3. Excavation, Backfilling, Trenching & Compacting
4. Base Course & Asphalt Concrete Paving
5. Formworks
6. Concrete Reinforcement
7. Construction, Expansion & Contraction Joints
8. Cast-In-Place Concrete
9. A/G, Steel Piping
10. U/G, RTR Pipes and Fittings
11. Thermal & Moisture Protection (Water Proofing)
REV. 05
APPENDIX F
ORGANIZATIONAL CHART
REV. 05
APPENDIX G
QUALITY AUDIT
1. MD-004/001 Internal Quality Audit Plan
2. MD-004/002 Internal Quality Audit Summary Report
3. MD-004/003 Internal Quality Audit Report
4. MD-004/004 Internal Quality Audit Checklist
REV. 05

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Quality Assurance and Quality Control

Plans & Procedures

DOCUMENT NO.: AYC-QA-P-001: Rev. 05

REF. ISO 9001:2000

1.2 COMPANY QUALITY POLICY

2.0 PROJECT SCOPE

2.1 Scope of Work

3.1 Organization Chart

4.0 PROJECT QUALITY MANAGEMENT

4.1 Management Objectives for Quality

APPENDIX A - Job Description

APPENDIX B - Management Directives

APPENDIX C - Quality Control Procedure

APPENDIX D - Inspection and Test Plan

APPENDIX E - Inspection Checklist

APPENDIX F - Organization Chart

APPENDIX G - Quality Audit

1.2 COMPANY QUALITY POLICY

It is Al-Yamama Company Policy to provide THE CLIENT with high quality

This will be achieved by:

 Operating a Quality Management Systems requirements based upon

 Adopting the principles of continuous improvement in our product and

 Training and Development of our employees, recognizing the important

 Adopting a flexible and caring approach thus forging the right

 Fostering and promoting a spirit of Team Work and Enterprise

 Adopting a Quality Plan to guide and control each project.

 To review each project on completion, utilizing all non-conformance to

2.1 Scope of Work:

The work comprises the proposed construction project

a. Clearing the Site :

Perform clearing, grubbing, cutting, fill grading and marl surfacing in

b. Construction of Buildings Structures

Construction of Buildings Structures shall be in accordance with

Piping installation and testing shall be in accordance with Client

 ISO 9000:2000 Quality Management Systems -

 ISO 9001:2000 Quality Management Systems -

3.1 The Organizational Chart found in APPENDIX F defines the project

3.2 Job Description

Job descriptions are prepared in a standard format, which incorporates

3.3 Resources and Personnel

The Project Manager has the responsibility to ensure that adequate

The Project Manager and THE CLIENT prior to commencement of

Al-Yamama Company and its proposed sub-contractor will submit

In the event of personnel change required due to vacation, illness,

Where external resources are required on a temporary or casual basis,

3.4 Project Interface

Al-Yamama Company and THE CLIENT may informally communicate

Formal Correspondence includes:

4.0 PROJECT QUALITY MANAGEMENT

4.1 Management Objectives for Quality

The Management Team recognizes that the success of any initiative is

The following are an integral part of our philosophy, providing goals to

 Reviewing the results of any audits conducted.

 Authorizing requests for exemption from quality system elements.

 Controlling corrective actions.

 The profitable utilization and continuous improvement of resources in

 Establishing optimum inventory levels.

 Reduction of scrap, rework and customer complaints.

 Achievement of maximum sales potential and profitability.

 Providing support to all projects.