Vostro 3500

Setup and specifications guide

Regulatory Model: P90F

Regulatory Type: P90F005 / P90F006
April 2021
Rev. A01
Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2020-2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Other trademarks may be trademarks of their respective owners.
Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2020-2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
 Contents

Chapter 1: Set up your computer................................................................................................... 6

Chapter 2: Create a USB recovery drive for Windows.................................................................... 8

Chapter 3: Chassis overview......................................................................................................... 9

Display view.......................................................................................................................................................................... 9
Left view.............................................................................................................................................................................. 10
Right view............................................................................................................................................................................ 10
Palmrest view...................................................................................................................................................................... 11
Bottom view........................................................................................................................................................................ 12
Keyboard shortcuts........................................................................................................................................................... 12

Chapter 4: Technical specifications............................................................................................. 14

Specifications of Vostro 3500........................................................................................................................................ 14
Processors..................................................................................................................................................................... 14
Chipset............................................................................................................................................................................14
Operating system......................................................................................................................................................... 15
Memory...........................................................................................................................................................................15
Storage........................................................................................................................................................................... 15
Ports and connectors..................................................................................................................................................15
Audio................................................................................................................................................................................16
Video................................................................................................................................................................................17
Camera............................................................................................................................................................................17
Touchpad........................................................................................................................................................................18
Communications........................................................................................................................................................... 18
Media-card reader........................................................................................................................................................19
Power adapter.............................................................................................................................................................. 19
Battery........................................................................................................................................................................... 20
Keyboard........................................................................................................................................................................20
Dimensions and weight............................................................................................................................................... 21
Display............................................................................................................................................................................. 21
Fingerprint reader........................................................................................................................................................22
Security.......................................................................................................................................................................... 22
Security Software....................................................................................................................................................... 22
Computer environment.............................................................................................................................................. 23
Support policy.................................................................................................................................................................... 23

Chapter 5: Software....................................................................................................................24
Downloading Windows drivers....................................................................................................................................... 24

Chapter 6: System setup............................................................................................................. 25

Boot menu...........................................................................................................................................................................25
Navigation keys..................................................................................................................................................................25
Boot Sequence...................................................................................................................................................................26

4 Contents
 BIOS setup.......................................................................................................................................................................... 26
Overview....................................................................................................................................................................... 26
Boot Options.................................................................................................................................................................27
System configuration..................................................................................................................................................28
Video...............................................................................................................................................................................29
Security..........................................................................................................................................................................29
Passwords..................................................................................................................................................................... 30
Secure Boot.................................................................................................................................................................. 32
Expert Key Management........................................................................................................................................... 32
Performance................................................................................................................................................................. 32
Power management.................................................................................................................................................... 33
Wireless..........................................................................................................................................................................34
POST behavior............................................................................................................................................................. 34
Maintenance................................................................................................................................................................. 35
System logs...................................................................................................................................................................35
Updating the BIOS in Windows .................................................................................................................................... 36
Updating BIOS on systems with BitLocker enabled............................................................................................37
Updating the Dell BIOS in Linux and Ubuntu environments..............................................................................37
System and setup password...........................................................................................................................................37
Assigning a system setup password....................................................................................................................... 37
Deleting or changing an existing system setup password.................................................................................38

Chapter 7: Getting help............................................................................................................... 39

Contacting Dell.................................................................................................................................................................. 39

Contents 5
 1
Set up your computer
Steps
1. Connect the power adapter and press the power button.
NOTE: To conserve battery power, the battery might enter power saving mode.

2. Finish Windows system setup.

Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
● Connect to a network for Windows updates.
NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when
prompted.
● If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an
offline account.
● On the Support and Protection screen, enter your contact details.
3. Locate and use Dell apps from the Windows Start menu—Recommended

Table 1. Locate Dell apps

Dell apps Details

Dell Product Registration

Register your computer with Dell.

Dell Help & Support

Access help and support for your computer.

6 Set up your computer

 Table 1. Locate Dell apps
Dell apps Details

SupportAssist
Proactively checks the health of your computer’s hardware
and software.
NOTE: Renew or upgrade your warranty by clicking the
warranty expiry date in SupportAssist.

Dell Update
Updates your computer with critical fixes and important
device drivers as they become available.

Dell Digital Delivery

Download software applications including software that is
purchased but not preinstalled on your computer.

4. Create recovery drive for Windows.

NOTE: It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows.

For more information, see Create a USB recovery drive for Windows.

Set up your computer 7

 2
Create a USB recovery drive for Windows
Create a recovery drive to troubleshoot and fix problems that may occur with Windows. An empty USB flash drive with a
minimum capacity of 16 GB is required to create the recovery drive.

Prerequisites

NOTE: This process may take up to an hour to complete.

NOTE: The following steps may vary depending on the version of Windows installed. Refer to the Microsoft support site for
latest instructions.

Steps
1. Connect the USB flash drive to your computer.
2. In Windows search, type Recovery.
3. In the search results, click Create a recovery drive.
The User Account Control window is displayed.
4. Click Yes to continue.
The Recovery Drive window is displayed.
5. Select Back up system files to the recovery drive and click Next.
6. Select the USB flash drive and click Next.
A message appears, indicating that all data in the USB flash drive will be deleted.
7. Click Create.
8. Click Finish.
For more information about reinstalling Windows using the USB recovery drive, see the Troubleshooting section of your
product's Service Manual at www.dell.com/support/manuals.

8 Create a USB recovery drive for Windows

 3
Chassis overview

Display view

1. Camera
2. Camera Status Light
3. Microphone
4. LCD Panel

Chassis overview 9
Left view

1. DC-in port
2. Power LED
3. USB 3.2 Gen 1 Type-C (optional)
4. HDMI 1.4 port
5. Network Port
6. USB 3.2 Gen 1 Type-A
7. Universal audio jack (Realtek audio) / Audio jack (Cirrus logic audio)

Right view

1. SD 3.0 card reader slot

2. USB 2.0 Type-A port
3. Wedge-shaped security slot

10 Chassis overview
Palmrest view

1. Power button with optional finger print reader

2. Keyboard
3. Touchpad

Chassis overview 11
Bottom view

1. Speakers
2. Service Tag
3. Air Vents

Keyboard shortcuts
NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys that are used for shortcuts
remain the same across all language configurations.

Table 2. List of keyboard shortcuts

Keys Primary behavior
Fn + Esc Toggle Fn-key lock

Fn + F1 Mute audio

Fn + F2 Decrease volume

Fn + F3 Increase volume

Fn + F4 Play/Pause

Fn + F5 Turn on/off keyboard backlight

12 Chassis overview
Table 2. List of keyboard shortcuts
Keys Primary behavior
Fn + F6 Decrease brightness

Fn + F7 Increase brightness

Fn + F8 Switch to external display

Fn + F10 Print screen

Fn + F11 Home

Fn + 12 End

Fn + Ctrl Open application menu

Chassis overview 13
 4
Technical specifications
NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your
computer. For more information about the configuration of your computer, go to Help and Support in your Windows
operating system and select the option to view information about your computer.

Specifications of Vostro 3500

Processors
Table 3. Processors
Descriptio Values Values Values Values Values
n
Processors 11th Generation Intel 11th Generation Intel 11th Generation Intel 11th Generation 11th
Core i3-1115G4 Core i5-1135G7 Core i7-1165G7 Intel Pentium 7505 Generation
Intel
Celeron
6305

Wattage 15 W 15 W 15 W 15 W 15 W

Core count 2 4 4 2 2

Thread 4 8 8 4 2
count
Speed 3.0 GHz to 4.1 GHz 2.4 GHz to 4.2 GHz 2.8 GHz to 4.7 GHz 2.0 GHz to 3.5 Up to 1.8
GHz GHz

Cache 6 MB 8 MB 12 MB 4 MB 4 MB

Integrated Intel UHD Graphics Intel Iris Xe Graphics Intel Iris Xe Graphics Intel UHD Graphics Intel UHD
graphics Graphics

Chipset
Table 4. Chipset
Description Values
Processor ● Intel Core i3 / i5 / i7
● Intel Celeron / Pentium

Chipset Intel Tiger Lake (Integrated in the processor)

DRAM bus width 64-bit

PCIe bus Gen 3

14 Technical specifications
Operating system
● Windows 10 Pro (64-bit)
● Windows 10 Home (64-bit)
● Ubuntu 20.04

Memory
Table 5. Memory specifications
Description Values
Slots Two SODIMM slots

Type DDR4

Speed ● 2666 MHz

● 3200 Mhz
NOTE: Only systems configured with a discrete graphics
card will support 3200 Mhz memory.

Maximum memory 16 GB

Minimum memory 4 GB

Configurations supported ● 4 GB DDR4 at 2666 MHz / 3200 Mhz (1x4 GB)

● 8 GB DDR4 at 2666 MHz / 3200 Mhz (2 x 4 GB)
● 8 GB DDR4 at 2666 MHz / 3200 Mhz (1 x 8 GB)
● 12 GB DDR4 at 2666 MHz / 3200 Mhz (1 x 8 GB + 1 x 4
GB)
● 16 GB DDR4 at 2666 MHz / 3200 Mhz (1 x 16 GB)
● 16 GB DDR4 at 2666 MHz / 3200 Mhz (2 x 8 GB)

Storage
Your computer supports one of the following configurations:
● 2.5 in. 5400 RPM, SATA hard drive
● M.2 2230/2280 for solid-state drive
The primary drive of your computer varies with the storage configuration. For computers:
● 2.5 in. 5400 RPM, SATA hard drive
● M.2 2230/2280 for solid-state drive

Table 6. Storage specifications

Form factor Interface type Capacity

2.5 in. 5400 rpm, hard drive SATA upto 2 TB

M.2 2230 solid-state drive PCIe NVMe 3x4 upto 512 GB

M.2 2280 solid-state drive PCIe NVMe 3x4 upto 1 TB

Ports and connectors

Table 7. External ports and connectors

Technical specifications 15
Table 7. External ports and connectors
Description Values
External:
Network One Flip-down RJ 45 10/100/1000 Mbps

USB ● Two USB 3.2 Gen 1 Type-A port

● One USB 2.0 Type-A port
● One USB 3.2 Gen 1 Type-C port (optional)

Audio ● One Universal audio port (Computers with Realtek audio

configuration)
● One Audio jack (Computers with Cirrus logic audio
configuration)

Video One HDMI 1.4 port

Power adapter port 4.5 mm barrel-type

Security One Wedge shaped lock slot

Card slot One SD 3.0 card slot

Table 8. Internal ports and connectors

Description Values
Internal:

One M.2 Key-M (2280 or 2230) for solid-state drive ● One M.2 2230 slot for Wi-Fi
One M.2 2230 Key-E for WLAN ● One M.2 slot for 2230/2280 solid-state drive
NOTE: To learn more about the features of different
types of M.2 cards, see the knowledge base article
SLN301626.

SIM card Not Supported

Audio
Table 9. Audio specifications
Description Values
Controller Realtek ALC3204 ● Cirrus CS8409
● Cirrus CS42L42
● Cirrus TI SN005825

Stereo conversion Supported Supported

Internal interface High definition audio HDA bridge + CS42L42 audio

codec

External interface Universal Audio Jack Audio jack

NOTE: 3.5mm Audio jack
functionality varies by model
configuration. For best results,
use Dell recommended audio
accessories

16 Technical specifications
Table 9. Audio specifications
Description Values
Speakers Two Two

Internal-speaker amplifier Supported Supported

External volume controls Keyboard shortcut controls Keyboard shortcut controls

Speaker Output Average 2W 2W

Speaker Output Peak 2.5 W 2.5 W

Subwoofer output Not supported Not supported

Microphone Single digital microphone Single digital microphone

Video
Table 10. Integrated Graphics Specifications
Integrated graphics
Controller External display support Memory size Processor

Intel UHD Graphics One HDMI 1.4 Shared system memory ● Intel 11th
Generation Core
i3 processors
● Intel 11th
Generation
Celeron
processors
● Intel 11th
Generation
Pentium
processors

Intel Iris Xe Graphics One HDMI 1.4 Shared system memory ● Intel 11th
Generation Core
i5 / i7 processors

Table 11. Discrete Graphics Specifications

Discrete graphics
Controller External display support Memory size Memory Type

Nvidia GeForce MX330 Not Supported 2 GB GDDR5

Graphics

Camera
Table 12. Camera specifications
Standard Webcam
Description Values
Number of cameras One

Type HD RGB camera

Technical specifications 17
Table 12. Camera specifications
Standard Webcam
Description Values
Location Front Camera

Sensor type CMOS sensor technology

Resolution:
Still image 0.92 megapixel

Video HD (720p @ 30 fps)

Diagonal viewing angle 78.6 degrees

Touchpad
Table 13. Touchpad specifications
Feature Specifications

Resolution

Horizontal ● Synaptics: 1230

● Lite-on: 1920

Vertical ● Synaptics: 930

● Lite-on: 1080

Dimensions

Horizontal 104.4 mm (4.11 in.)

Vertical 79.40 mm (3.12 in.)

Communications

Ethernet
Table 14. Ethernet specifications
Description Values
Model number Integrated Realtek RTL8111H

Transfer rate e.g. 10/100/1000 Mbps

Wireless module
Table 15. Wireless module specifications
Description Values
Model number Intel 9462 Qualcomm QCA9377 Realtek RTL8723DE
(DW1810)

18 Technical specifications
Table 15. Wireless module specifications
Description Values
Transfer rate Up to 433 Mbps Up to 433 Mbps Up to 150 Mbps

Frequency bands supported 2.4 GHz/5 GHz 2.4 GHz/5 GHz 2.4 GHz

Wireless standards ● WiFi 802.11a/b/g ● WiFi 802.11a/b/g ● Wi-Fi 802.11 b/g

● Wi-Fi 4 (Wi-Fi 802.11n) ● Wi-Fi 4 (Wi-Fi 802.11n) ● Wi-Fi 4 (WiFi 802.11n)
● Wi-Fi 5 (Wi-Fi 802.11ac) ● Wi-Fi 5 (Wi-Fi 802.11ac)

Encryption ● 64-bit/128-bit WEP ● 64-bit/128-bit WEP ● 64-bit/128-bit WEP

● AES-CCMP ● AES-CCMP ● AES-CCMP
● TKIP ● TKIP ● TKIP

Bluetooth Bluetooth 5.0 Bluetooth 5.0 Bluetooth 5.0

Media-card reader
Table 16. Media-card reader specifications
Description Values
Type One SD 3.0 card

Cards supported ● Secure Digital (SD)

● Secure Digital High Capacity (SDHC)
● Secure Digital Extended Capacity (SDXC)

Power adapter
Table 17. Power adapter specifications
Description Values Values
Type 45 W 65 W

Connector dimensions: 4.5 mm x 2.9 mm 4.5 mm x 2.9 mm

Input voltage 100 VAC x 240 VAC 100 VAC x 240 VAC

Input frequency 50 Hz x 60 Hz 50 Hz x 60 Hz

Input current (maximum) 1.30 A 1.60 A / 1.70 A

Output current (continuous) 2.31 A 3.34 A

Rated output voltage 19.50 VDC 19.50 VDC

Temperature range:
Operating 0°C to 40°C (32°F to 104°F) 0°C to 40°C (32°F to 104°F)

Storage -40°C to 70°C (-40°F to 158°F) -40°C to 70°C (-40°F to 158°F)

Technical specifications 19
Battery
Table 18. Battery specifications
Description Values
Type 42 WHr Polymer battery

Voltage 11.40 VDC

Weight (maximum) 0.2 kg (0.44 lb)

Dimensions:
Height 184.15 mm (7.25 in.)

Width 97.15 mm (3.82 in.)

Depth 5.90 mm (0.23 in.)

Temperature range:
Operating 0°C to 35°C (32°F to 95°F)

Storage -40°C to 65°C (-40°F to 149°F)

Operating time Varies depending on operating conditions and can significantly

reduce under certain power-intensive conditions.
Charging time (approximate) 3 hours (when the computer is off)
NOTE: Dell recommends that you charge the battery
regularly for optimal power consumption. If your battery
charge is completely depleted, connect the power adapter,
turn on your computer and then restart your computer to
reduce the power consumption. Control the charging time,
duration, start and end time, and so on using the Dell
Power Manager application. For more information on the
Dell Power Manager see, Me and My Dell on www.dell.com/

Coin-cell battery CR2032

Operating time Varies depending on operating conditions and can significantly

reduce under certain power-intensive conditions.

Keyboard
Table 19. Keyboard specifications (continued)
Description Values
Type ● Standard keyboard
● White backlight keyboard

Layout QWERTY

Number of keys ● United States and Canada: 101 keys

● United Kingdom: 102 keys
● Japan: 105 keys

Size X=18.7 mm key pitch

20 Technical specifications
Table 19. Keyboard specifications
Description Values

Y=18.05 mm key pitch

Shortcut keys Some keys on your keyboard have two symbols on them.
These keys can be used to type alternate characters or to
perform secondary functions. To type the alternate character,
press Shift and the desired key. To perform secondary
functions, press Fn and the desired key.
NOTE: You can define the primary behavior of the
function keys (F1–F12) changing Function Key Behavior
in BIOS setup program.

Dimensions and weight

Table 20. Dimensions and weight
Description Values
Height:
Front 18 mm (0.70 in.)

Rear 19.90 mm (0.78 in.)

Width 363.96 mm (14.32 in.)

Depth 249 mm (9.80 in.)

Weight Touch: 1.98 kg (4.36 lb)

NOTE: The weight of your notebook depends on the configuration
ordered and the manufacturing variability.

Display
Table 21. Display specifications
Decsription Values
Type High Definition (HD) Full High Definition (FHD)

Panel technology TN (Twisted Nematic) WVA (wide view angle)

Luminance (typical) 220 nits 220 nits

Dimensions (active area):

Height 193.54 mm (7.62 in.) 193.54 mm (7.62 in.)

Width 344.23 mm (13.55 in.) 344.23 mm (13.55 in.)

Diagonal 394.90 mm (15.54 in.) 394.90 mm (15.54 in.)

Native resolution 1366 x 768 1920 x 1080

Megapixels 1.05 2.07

Color gamut NTSC 45% Typ. NTSC 45% Typ.

Technical specifications 21
Table 21. Display specifications
Decsription Values
Pixels per inch (PPI) 100 141

Contrast ratio (min) 400:1 400:1

Response time (max) 25 ms 35 ms

Refresh rate 60 Hz 60 Hz

Horizontal view angle 40 degrees 80 degrees

Vertical view angle Top/Bottom 10/30 degrees 80 degrees

Pixel pitch 0.252 mm 0.179 mm

Power consumption (maximum) 4.2 W 4.2 W

Anti-glare vs glossy finish Anti-glare Anti-glare

Touch options No No

Fingerprint reader
Table 22. Fingerprint reader specifications
Description Values
Sensor technology Capacitive

Sensor resolution 500 dpi

Sensor area 4.06 mm x 3.25 mm

Sensor pixel size 80 x 64

Security
Table 23. Security specifications
Features Specifications
Trusted Platform Module (TPM) 2.0 Integrated on system board
Fingerprint reader Optional
Wedge-shaped lock slot Standard

Security Software
Table 24. Security Software specifications (continued)
Specifications

Dell Client Command Suite

Optional Dell Data Security and Management Software

Dell Client Command Suite

22 Technical specifications
Table 24. Security Software specifications
Specifications

Dell BIOS Verification

Optional Dell Endpoint Security and Management Software
VMware Carbon Black Endpoint Standard
VMware Carbon Black Endpoint Standard + Secureworks Threat Detection and Response
Dell Encryption Enterprise
Dell Encryption Personal
Carbonite
VMware Workspace ONE
Absolute® Endpoint Visibility and Control
Netskope
Dell Supply Chain Defense

Computer environment
Airborne contaminant level: G1 as defined by ISA-S71.04-1985

Table 25. Computer environment

Description Operating Storage
Temperature range 0°C to 40°C (32°F to 104°F) -40°C to 65°C (-40°F to 149°F)

Relative humidity (maximum) 10% to 90% (non-condensing) 0% to 95% (non-condensing)

Vibration (maximum) * 0.66 GRMS 1.30 GRMS

Shock (maximum) 140 G† 160 G†

Altitude (maximum) 0 m to 3048 m (0 ft to 10000 ft) 0 m to 10668 m (0 ft to 35000 ft)

* Measured using a random vibration spectrum that simulates user environment.

† Measured using a 2 ms half-sine pulse when the hard drive is in use.

Support policy
For more information on support policy, see the knowledge base articles PNP13290, PNP18925, and PNP18955.

Technical specifications 23
 5
Software
This chapter details the supported operating systems along with instructions on how to install the drivers.

Downloading Windows drivers

Steps
1. Turn on the .
2. Go to Dell.com/support.
3. Click Product Support, enter the Service Tag of your , and then click Submit.
NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your model.

4. Click Drivers and Downloads.

5. Select the operating system installed on your .
6. Scroll down the page and select the driver to install.
7. Click Download File to download the driver for your .
8. After the download is complete, navigate to the folder where you saved the driver file.
9. Double-click the driver file icon and follow the instructions on the screen.

24 Software
 6
System setup
CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program.
Certain changes can make your computer work incorrectly.

NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen
information for future reference.
Use the BIOS Setup program for the following purposes:
● Get information about the hardware installed in your computer, such as the amount of RAM and the size of the hard drive.
● Change the system configuration information.
● Set or change a user-selectable option, such as the user password, type of hard drive installed, and enabling or disabling
base devices.

Boot menu
Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system.
Diagnostics and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable
devices in the system. This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics
for the system. Using the boot menu does not make any changes to the boot order stored in the BIOS.
The options are:
● UEFI Boot Devices:
○ Windows Boot Manager
○ UEFI Hard Drive
○ Onboard NIC (IPV4)
○ Onboard NIC (IPV6)
● Pre-Boot Tasks:
○ BIOS Setup
○ Diagnostics
○ BIOS Update
○ SupportAssist OS Recovery
○ BIOS Flash Update - Remote
○ Device Configuration

Navigation keys
NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart
the system.

Keys Navigation
Up arrow Moves to the previous field.
Down arrow Moves to the next field.
Enter Selects a value in the selected field (if applicable) or follow the link in the field.
Spacebar Expands or collapses a drop-down list, if applicable.
Tab Moves to the next focus area.
Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a
message that prompts you to save any unsaved changes and restarts the system.

System setup 25
Boot Sequence
Boot sequence enables you to bypass the System Setup–defined boot device order and boot directly to a specific device (for
example: optical drive or hard drive). During the Power-on Self-Test (POST), when the Dell logo appears, you can:
● Access System Setup by pressing F2 key
● Bring up the one-time boot menu by pressing F12 key.
The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options
are:
● Removable Drive (if available)
● STXXXX Drive
NOTE: XXXX denotes the SATA drive number.
● Optical Drive (if available)
● SATA Hard Drive (if available)
● Diagnostics
NOTE: Choosing Diagnostics, displays the SupportAssist diagnostics screen.

The boot sequence screen also displays the option to access the System Setup screen.

BIOS setup
NOTE: Depending on the and its installed devices, the items listed in this section may or may not appear.

Overview
Table 26. Overview
Option Description
System Information This section lists the primary hardware features of your
computer.
The options are:
● System Information
○ BIOS version
○ Service Tag
○ Asset Tag
○ Manufacture Date
○ Ownership Date
○ Express Service Code
○ Ownership Tag
○ Signed Firmware Update
● Battery
○ Primary
○ Battery Level
○ Battery State
○ Health
○ AC Adapter
● Processor Information
○ Processor Type
○ Maximum Clock Speed
○ Minimum Clock Speed
○ Current Clock Speed
○ Core Count

26 System setup
Table 26. Overview
Option Description
○ Processor ID
○ Processor L2 Cache
○ Processor L3 Cache
○ Microcode Version
○ Intel Hyper-Threading Capable
○ 64-Bit Technology
● Memory Configuration
○ Memory Installed
○ Memory Available
○ Memory Speed
○ Memory Channel Mode
○ Memory Technology
○ DIMM_Slot 1
○ DIMM_Slot 2
● Device Information
○ Panel Type
○ Video Controller
○ Video Memory
○ Wi-Fi Device
○ Native Resolution
○ Video BIOS Version
○ Audio Controller
○ Bluetooth Device
○ LOM MAC Address
○ dGPU Video Controller

Boot Options
Table 27. Boot Options
Option Description
Enable Boot Devices UEFI Hard Drive - Allows the user to select Enable boot
devices detected by the system.
1. Windows Boot Manager
2. UEFI Hard Drive
NOTE: Legacy Boot mode is not supported on this
platform.

Add / Remove / View Boot Devices Allows the user to add or remove boot devices listed above.
The controls available are as follows:
● Add Boot Options
● Remove Boot Options
● View

UEFI Boot Path Security Allows the user to control if the system should ask for admin
password. The controls available are as follows:
● Never
● Always
● Always Except Internal HDD

System setup 27
System configuration
Table 28. System configuration
Option Description
Date/Time The options are:
● Date
● Time
NOTE: Legacy Boot mode is not supported on this
platform.

Network Controller Configurator Integrated NIC:

1. Disabled
2. Enabled
3. Enabled with PXE
Enable UEFI Network Stack:
1. On
2. Off

Storage Interface Port Enablement - Allows the user to enable/disable

onboard drives. The user can toggle on/off for the following
drives:
● SATA-0
● M.2 PCIe SSD-0/SATA-2

SATA Operation Allows the user to set the SATA operation mode for the
storage devices available. The options available are as follows:
● Disabled
● AHCI
● RAID On

Drive Information This section displays the driver configuration and specification
for all storage devices available.

Enable Audio Allows the user to enable internal audio devices. The options
available are as follows:
● Enable Microphone
● Enable Internal Speaker

USB Configuration Allows the user to enable USB Boot devices. The options
available are as follows:
● Enable USB Boot Support
● Enable External USB Ports

Miscellaneous Devices Allows the user to enable internal Camera. The options
available are as follows:
● Enable Camera

Keyboard Illumination Allows the user to configure the keyboard brightness levels.
The options available are as follows:
● Disabled
● Dim
● Bright

28 System setup
Video
Table 29. Video
Option Description
LCD Brightness Set the screen brightness when running on battery power.
● 0 - 100

Brightness on AC power Set the screen brightness when running on AC power.

● 0 - 100

EcoPower Enable EcoPower - Enable to increase battery life and reduce

the display brightness when appropriate.
The options are:
● On
● Off

Security
Table 30. Security
Option Description
Enable Admin Setup Allows the admin to allow/block users from accessing the BIOS menu
Lockout
● On
● Off
NOTE: Deleting the admin password deletes the system password (if set). The admin
password can also be used to delete hard drive password. For this reason, you cannot set
an admin password if a system password or hard drive password is set. Hence, an admin
password has to be set first if the admin password has to be used with system password
and/or hard drive password.

Password Bypass Allows the user to control if the systems prompts for the system and hard drive passwords when
powered on from off state:
● Disabled
● Reboot Bypass
Enable Non-Admin When enabled, the user can change system and hard drive password without admin password.
Password Changes
● On
● Off
Enable UEFI Capsule Allows the user to configure BIOS updates via UEFI capsule update packages
Firmware Updates
● On
● Off
Absolute Allows the user to enable, disable or permanently disable the BIOS module interface of the
optional Absolute Persistence Module service. The controls are as follows:
● Enabled
● Disabled
● Permanently Disabled

TPM 2.0 Security On Allows the user to enable or disable TPM security. The controls are as follows:
● On
● Off

System setup 29
Table 30. Security
Option Description
PPI Bypass for Enable Allows the user to enable or disable TPM Physical Presence Interface (PPI). The controls are as
Commands follows:
● On
● Off

PPI Bypass for Disabled Allows the user to enable or disable TPM Physical Presence Interface (PPI). The controls are as
Commands follows:
● On
● Off

PPI Bypass for Clear Allows the user to enable or disable TPM Physical Presence Interface (PPI). The controls are as
Commands follows:
● On
● Off

Attestation Enable Allows the user to enable or disable TPM endorsement Hierarchy for the operating system. The
controls are as follows:
● On
● Off

Key Storage Enable Allows the user to enable or disable TPM endorsement Hierarchy for the operating system. The
controls are as follows:
● On
● Off

SHA-256 Allows the user to enable SHA-256 hash algorithm to extend the measurements into the TPM
PCRs during BIOS boot. The controls are as follows:
● On
● Off

Clear Allows the user to clear TPM owner information and returns TPM to default state. The controls
are as follows:
● On
● Off

TPM State Allows the user to enable/disable TPM. The controls are as follows:
● On
● Off

SMM Security Allows the user to enable/disable UEFI SMM Security Mitigation. The controls are as follows:
Mitigation ● On
● Off

Passwords
Table 31. Passwords
Option Description
Enable Strong Allows the user to enable complex admin and system passwords:
Passwords
● On
● Off
NOTE: Deleting the admin password deletes the system password (if set). The admin
password can also be used to delete hard drive password. For this reason, you cannot set
an admin password if a system password or hard drive password is set. Hence, an admin

30 System setup
Table 31. Passwords (continued)
Option Description

password has to be set first if the admin password has to be used with system password
and/or hard drive password.

Password Configuration Allows the user to set the maximum number of characters for Admin and System oasswords:
● Admin Password Min (04)
● Admin Password Max (32)
● System Password Min (04)
● System Password Max (32)
Admin Password Allows you to configure an admin password.
NOTE: Deleting the admin password deletes the system password (if set). The admin
password can also be used to delete hard drive password. For this reason, you cannot set
an admin password if a system password or hard drive password is set. Hence, an admin
password has to be set first if the admin password has to be used with system password
and/or hard drive password.

Upper Case When enabled, this field reinforces password must contain at least one
Letter upper capital letter.
Lower Case When enabled, this field reinforces password must contain at least one
Letter lower capital letter.
Digit When enabled, this field reinforces password must contain at least one-
digit number.
Special When enabled, this field reinforces password must contain at least one
Character special character.

NOTE: These options by default are disabled.

Minimum Defines the number of characters allowed for a password. Min = 4

Characters

Password Bypass Allows you to bypass the System password and the Internal hard drive password, when it is set,
during a system restart.
The options are:
● Disabled—This option is enabled by default.
● Reboot bypass
Password Changes Allows you to change the system password and hard drive password without the need of
administrator password.
Enable Non-Admin Password Changes - By default, this option is disabled.

Admin Setup Lockout Allows the administrator to control how the user can access BIOS setup.
Enable Admin Setup Lockout - By default, this option is disabled.
NOTE:
● If the admin password is set and Enable Admin Setup Lockoutis enabled, you cannot
view the BIOS setup (using F2 or F12) without the admin password.
● If the admin password is set and Enable Admin Setup Lockoutis disabled, the BIOS
setup can be entered and items that are viewed in Locked mode.

Master Password Allows you to disable master password support.

Lockout
Enable Master Password Lockout - By default, this option is disabled.

NOTE: The Hard Disk password has to be cleared before the settings can be changed.

System setup 31
Secure Boot
Table 32. Secure Boot
Option Description
Secure Boot Secure Boot helps ensure the system boots using only
validated boot software.
Enable Secure Boot—By default, this option is disabled.
NOTE: The system has to be in UEFI boot mode to enable
Enable Secure Boot.

Secure Boot Mode Changes to the Secure Boot operation mode modifies the
behavior of Secure Boot to allow evaluation of UEFI driver
signatures.
The options are:
● Deployed Mode—By default, this option is enabled.
● Audit Mode

Expert Key Management

Table 33. Expert Key Management
Option Description
Enable Custom Mode Aloows the user to manipulate security key databases
● On
● Off — By default, this option is enabled.

Expert Key Management The Custom Mode Key Management options are:
● PK—By default, this option is enabled.
● KEK
● db
● dbx

Performance
Table 34. Performance
Option Description
Multi Core Support This field specifies whether the process has one or all cores
enabled. The default value is set to the maximum number of
cores.
● All Cores — This option is enabled by default.
● 1
● 2
● 3
Intel SpeedStep This feature allows the system to dynamically adjust processor
voltage and core frequency, decreasing average power
consumption and heat production.
Enable Intel SpeedStep
This option is enabled by default.

32 System setup
Table 34. Performance
Option Description
C-States Control This feature allows you to enable or disable the ability of the
CPU to enter and exit low-power states.
Enable C-state control
This option is enabled by default.

This feature allows the system to dynamically detect high

usage of discrete graphics and adjust system parameters for
higher performance during that time period.
Enable Adaptive C-states for Discrete Graphics
This option is enabled by default.

Intel Turbo Boost Technology This option allows you to enable or disable the Intel
TurboBoost mode of the processor.
Enable Intel Turbo Boost Technology
This option is enabled by default.

Intel Hyper-Threading Technology This option allows you to enable or disable the HyperThreading
in the processor.
Enable Intel Hyper-Threading Technology
This option is enabled by default.

Power management
Table 35. Power Management (continued)
Option Description
Wake on AC Allows the system to wake up to perform basic checks when the adapter is connected.
● On
● Off — enabled by default

Enable USB Wake Allows you to enable USB devices to wake the system from standby mode.
Support
● On
● Off — enabled by default
NOTE: These features are only functional when the AC power adapter is connected. If the
AC power adapter is removed before Standby, the BIOS removes power from all USB ports to
conserve battery power.

Block Sleep This option enables you to block entering to sleep (S3) mode in operating system environment. By
default, the Block Sleep option is disabled.
NOTE: When Block Sleep is enabled, the system does not go to sleep. Intel Rapid Start gets
disabled automatically, and the operating system power option remains blank if it was set to
Sleep.

Auto On Time Allows the user to set a defined day/time when they want the system to automatically power on
The options are:
● Disable—enabled by default
● Every Day
● Weekdays
● Select Days

System setup 33
Table 35. Power Management
Option Description

The user will see the days of the week listed with fields to select the time.

Battery Charge Allows the user to set the preferred battery charging plan for the system:
Configuration
The options are:
● Adaptive—enabled by default
● Standard
● Primarily AC Use
● CUstom - Allows the user to set a Start/Stop percentage for battery

Enable Advanced Allows the user to enable advanced configuration to maximize battery health while supporting
Battery Charge heavy usage. The controls are as follows:
Configuration ● On
● Off
The UI below allows the user to set the day and time to further configure battery charging
behaviour.

Peak Shift Allows the system to run on battery during peak power usage hours. The controls are as follows:
● On
● Off
The UI below allows the user to set the peak day and time to further configure battery usage
behavior.

Wireless
Table 36. Wireless options
Option Description
Wireless Device Enable The options are:
● WLAN - Enable / Disable the WLAN device
● Bluetooth - Enable / Disable the Bluetooth device

POST behavior
Table 37. POST behavior
Option Description
Numlock Enable Allows the user to enable/disable numlock
Enable numlock
● ON - Enabled by default
● OFF

FN Lock Allows the user to enable/disable Function keys

● ON - Enabled by default
● OFF
Lock Mode:
● Lock Mode Standard - When selected, the F1 - F12 keys will hold their traditional functions.
● Lock Mode Secondary - When selected, the F1 - F12 keys will switch to secondary functions
with media and system controls.

34 System setup
Table 37. POST behavior
Option Description
Warnings and Errors Allows the user to configure in what circumstances would the system stop the boot process upon
encountering errors:
● Prompt on Warning Errors — System will wait for user input when errors or warnings are
detected.
● Continue on Warning — System will wait for user input only when errors are detected.
● Continue on Warning and Errors — System will not ask for user input even when errors or
warnings are detected.

Enable Adapter Allows the user to configure the system to give an error message when lower power adapter is
Warnings detected. The controls are as follows:
● On
● Off

Fastboot Allows the user to configure the speed of UEFI boot process:
● Minimal
● Thorough
● Auto

Extend BIOS POST Time Allows the user to configure the BIOS POST load time

● 0 seconds
● 5 seconds
● 10 seconds

Maintenance
Table 38. Maintenance
Option Description
Service Tag Displays the service tag of your computer.

Asset Tag Allows the admin to add an Asset Tag. It is a string of 64 characters that are used by IT
administrator to uniquely identify a particular system. Once an asset tag is set, it cannot be
changed.

BIOS Recovery from Allows you to enable or disable recovery from a corrupt BIOS from a copy stored on the hard
Hard Drive drive.
● ON - Enabled by default.
● OFF
The user also gets a check box that allows enabling automatic recovery of the BIOS without user
input.

Start Data Wipe Allows the user to setup an autowipe on the storage devices on the system upon a reboot.
The options are:
● ON
● OFF - Enabled by default.

System logs
Table 39. System Logs

System setup 35
Table 39. System Logs
Option Description
BIOS Event Log Allows you to either keep and clear the BIOS event log.
Clear BIOS Event Log
The options are:
● Keep - This option is enabled by default.
● Clear

Thermal Event Log Allows you to either keep and clear the Thermal event log.
Clear Thermal Event Log
The options are:
● Keep - This option is enabled by default.
● Clear

Power Event Log Allows you to either keep and clear the Power event log.
Clear Power Event Log
The options are:
● Keep - This option is enabled by default.
● Clear

Updating the BIOS in Windows

Prerequisites
It is recommended to update your BIOS (System Setup) when you replace the system board or if an update is available.

About this task

NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re enabled after the BIOS
update is completed.
For more information about this subject, see Knowledge Article: How to Enable or Disable BitLocker with TPM in Windows.

Steps
1. Restart the computer.
2. Go to Dell.com/support.
● Enter the Service Tag or Express Service Code and click Submit.
● Click Detect Product and follow the instructions on screen.
3. If you are unable to detect or find the Service Tag, click Choose from all products.
4. Choose the Products category from the list.
NOTE: Choose the appropriate category to reach the product page.

5. Select your computer model and the Product Support page of your computer appears.
6. Click Get drivers and click Drivers and Downloads.
The Drivers and Downloads section opens.
7. Click Find it myself.
8. Click BIOS to view the BIOS versions.
9. Identify the latest BIOS file and click Download.
10. Select your preferred download method in the Please select your download method below window, click Download File.
The File Download window appears.
11. Click Save to save the file on your computer.
12. Click Run to install the updated BIOS settings on your computer.

36 System setup
 Follow the instructions on the screen.

Updating BIOS on systems with BitLocker enabled

CAUTION: If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it
will not recognize the BitLocker key. You will then be prompted to enter the recovery key to progress and
the system will ask for this on each reboot. If the recovery key is not known, this can result in data loss or
an unnecessary operating system reinstall. For more information about this subject, see Knowledge Article:
Updating the BIOS on Dell Systems With BitLocker Enabled

Updating the Dell BIOS in Linux and Ubuntu environments

If you want to update the system BIOS in a Linux environment, such as Ubuntu, see Update the Dell BIOS in a Linux or Ubuntu
environment.

System and setup password

Table 40. System and setup password
Password type Description

System password Password that you must enter to log on to your system.

Setup password Password that you must enter to access and make changes to
the BIOS settings of your computer.

You can create a system password and a setup password to secure your computer.

CAUTION: The password features provide a basic level of security for the data on your computer.

CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.

NOTE: System and setup password feature is disabled.

Assigning a system setup password

Prerequisites
You can assign a new System or Admin Password only when the status is in Not Set.

About this task

To enter the system setup, press F2 immediately after a power-on or reboot.

Steps
1. In the System BIOS or System Setup screen, select Security and press Enter.
The Security screen is displayed.
2. Select System/Admin Password and create a password in the Enter the new password field.
Use the following guidelines to assign the system password:
● A password can have up to 32 characters.
● The password can contain the numbers 0 through 9.
● Only lower case letters are valid, upper case letters are not allowed.
● Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
3. Type the system password that you entered earlier in the Confirm new password field and click OK.

System setup 37
4. Press Esc and a message prompts you to save the changes.
5. Press Y to save the changes.
The computer reboots.

Deleting or changing an existing system setup password

Prerequisites
Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing
System and Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is
Locked.

About this task

To enter the System Setup, press F2 immediately after a power-on or reboot.

Steps
1. In the System BIOS or System Setup screen, select System Security and press Enter.
The System Security screen is displayed.
2. In the System Security screen, verify that Password Status is Unlocked.
3. Select System Password, alter or delete the existing system password and press Enter or Tab.
4. Select Setup Password, alter or delete the existing setup password and press Enter or Tab.
NOTE: If you change the System and/or Setup password, re enter the new password when prompted. If you delete the
System and Setup password, confirm the deletion when prompted.

5. Press Esc and a message prompts you to save the changes.

6. Press Y to save the changes and exit from System Setup.
The computer restarts.

38 System setup
 7
Getting help

Contacting Dell
Prerequisites
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing
slip, bill, or Dell product catalog.

About this task

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and
some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

Steps
1. Go to Dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4. Select the appropriate service or support link based on your need.

Getting help 39