TABLE OF CONTENTS

Page

How to Use this Module.....................................................................................i

Introduction......................................................................................................ii
Technical Terms..............................................................................................iii

Learning Outcome 1: Identify the Parts and Functions of a Washing

Machine..........................................................................1
Learning Experience 1.1..........................................................................2
 Information Sheet 1.1.............................................................................3
 Self-Check 1.1.........................................................................................5
 Self-Check Key 1.1..................................................................................6

Learning Outcome 2: Diagnose and troubleshoot Washing Machine

Defects..........................................................................................7
..............................................................................................................
..............................................................................................................
..............................................................................................................
..................................................................... defects/faults found
..............................................................................................................
.........................................................................................................14
Learning Experience 1.1..........................................................................8
 Operation Sheet 2.1................................................................................9
 Performance Test 2.1.............................................................................28
 Observation Check List 2.1...................................................................29
 Questioning Check List 2.1...................................................................31

Learning Outcome 3: Maintain and repair a washing machine........................32

Learning Experience 1.1........................................................................33
 Information Sheet 3.1............................................................................34
 Self-Check 3.1.......................................................................................38
 Self-Check Key 3.1................................................................................39
 Job Sheet 3.1........................................................................................40
 Information Sheet 3.1............................................................................41
 Performance Test 3.1.............................................................................43
 Observation Checklist 3.1.....................................................................44
 Questioning Checklist 3.1.....................................................................46
 Evidence Checklist 3.1.........................................................................47
 Acknowledgement.................................................................................48
 HOW TO USE THIS MODULE

Welcome to the Module “Maintaining and Repairing a Washing Machine”.

This module contains training materials and activities for you to complete.

The unit of competency “Maintain and Repair Electronically-Controlled

Domestic Appliances” contains the knowledge, skills and desirable
attitudes required for Consumer Electronics Servicing required to obtain
the National Certificate (NC) level II.

You are required to go through a series of learning activities in order to

complete each of the learning outcomes of the module. In each learning
outcome there are Information Sheets, Activity Sheets Operation Sheet,
and Student Write-Up. Do these activities on your own and answer the Self-
Check at the end of each learning activity.

If you have questions, don’t hesitate to ask your teacher for assistance.

Recognition of Prior Learning (RPL)

You have already some basic knowledge and skills covered in this module
because you have been working for some time; and already completed
training in this area.

If you can demonstrate competence to your teacher in a particular skill, talk

to him/her so you don’t have to undergo the same training again. If you have
a qualification or Certificate of Competency from previous trainings show it
to him/her. If the skills you acquired are consistent with and relevant to this
module, they become part of the evidence. You can present these for RPL. If
you are not sure about your competence skills, discuss this with your
teacher.

After completing this module, ask your teacher to assess your competence.
Result of your assessment will be recorded in your competency profile. All
the learning activities are designed for you to complete at your own pace.

In this module, you will find the activities for you to complete and relevant
information sheets for each learning outcome. Each learning outcome may
have more than one learning activity.

This module is prepared to help you achieve the required competency, in

receiving and relaying information. This will be the source of information
that will enable you to acquire the knowledge and skills in Maintaining and

i
Repairing a Washing Machine independently at your own pace with
minimum supervision from your teacher.

ii
Program/Course: CONSUMER ELECTRONIC SERVICING NC II

Unit of MAINTAIN AND REPAIR ELECTRONICALLY-

Competency: CONTROLLED DOMESTIC APPLIANCES

Module Title: MAINTAINING AND REPAIRING A WASHING

MACHINE

INTRODUCTION:

This module contains information and suggested learning activities on

Maintaining and Repairing a Washing Machine. It covers the knowledge,
skills and attitudes required in maintaining and repairing washing machine.

Completion of this module will help you better understand the succeeding
module on maintaining and repairing electronically-controlled domestic
appliances.

This module consists of three (3) learning outcomes. Each learning outcome
contains learning activities supported by instructional sheets. Before you
perform the instructions, read the information sheets and answer the self-
check and activities provided to ascertain to yourself and your teacher that
you have acquired the knowledge necessary to perform the skill portion of
the particular learning outcome.

Upon completing this module, report to your teacher for assessment to check
your achievement of knowledge and skills required in this module. If you
pass the assessment, you will be given a certificate of completion.

SUMMARY OF LEARNING OUTCOMES:

Upon completion of the module, you should be able to:

LO1. identify the parts and functions of a washing machine;

LO2. diagnose and troubleshoot washing machine defects; and
LO3. maintain and repair a washing machine.

iii
 TECHNICAL TERMS

AC Motor. It converts AC electrical energy into mechanical energy, producing a

mechanical rotary action that performs some type of work.

Antistatic. It is a container which resists generation of triboelectric charge

(frictionally generated) as the device is inserted into, removed from, or
allowed to slide around in it.

Bushing. It is a sleeve protecting a conductor where it passes through a hole in

motor.

Capacitor. It is a device used to boost the voltage to a motor. Running

capacitors are used in the starting winding to increase the running
torque of the motor. Starting capacitors are used in the starting
winding to increase the starting torque of the motor.

Capacitor for Start Motor. It is a low reactance non-polar electrolytic capacitor

connected in series with the start winding.

Motor. It is a rotating electric machine which changes applied electrical energy

or power into mechanical output energy or power.

Rotor. A part of an electric motor that turns or rotates.

Run Winding. The winding in an electric motor that provides the power for
turning the rotor during operation. It has the larger wire of the
two windings. The main winding of the motor with comparatively
low resistance and high inductance.

Resistor. It is a component made of material that opposes the flow of current

and therefore has some value of resistance.

Rotary Switch. It is an electromechanical device that has a rotating shaft

connected to one terminal capable of making, breaking a connection
to one or more other terminals.

Shaft. It is a part of a rotor that carries other rotating members and that is
supported by bearings in which it can rotate.

Start Winding. It is an auxiliary winding of the motor with comparatively high

resistance and lower inductance.

Stator. It is a stationary part of the motor which the field windings are placed.

System Control Microprocessor. It is an integrated circuit that can recognizes

and responds to commands from the operator by monitoring the
DC voltages at the output terminals.
iv
Schematic Diagram. It is an illustration of an electrical or electronic circuit
with the components represented by their symbol.

Short Circuit. It is also called a short. A low resistance connection between two
points in a circuit typically causing excessive current.

Solder. It is a metallic alloy used to join two metal surfaces.

Soldering. It is a process of joining two metallic surfaces to make an electrical

contact by melting solder (tin and lead) across them.

Substrate. It is a mechanical insulating support upon which a device is

fabricated.

Switch. It is an electrical device having two states, ON (closed) or OFF (open).

Test. It is a sequence of operations intended to verify the correct operation or

malfunctioning of a piece of equipment or system.

Thermal cutout. It is an over current device that contains a heater element in

addition to and affecting a renewable fusible member which
opens the circuit. It is not designed to interrupt short circuit currents.

Transformer. It is an inductor with two or more windings.

Troubleshooting. It is a systematic approach to locate the cause of a fault in an

electronic circuit or system.

Winding. It is an assembly of coils designed to act in consort to produce a

magnetic flux field or to link a flux field.

v
 Program/Course CONSUMER ELECTRONIC SERVICING NC II

Unit of MAINTAIN AND REPAIR ELECTRONICALLY-

Competency CONTROLLED DOMESTIC APPLIANCES

Module Title MAINTAINING AND REPAIRING A WASHING

MACHINE

Learning Outcome 1:
Identify the parts and functions of a washing machine.

Assessment Criteria:

1. The parts and their functions are identified based on the

manufacturer’s service manual.
2. The parts are handled in accordance with the manufacturer’s service
manual.

REFERENCES AND FURTHER READING

1. Goldberg, Joel. Troubleshooting Electronic Devices; Delmar Publishers,

Inc:1994.
2. Mukay, Masaaki, Kobayashi, Ryozzo. TV Troubleshooting Manual. Pictorial
Printers, Ltd: 1988.
3. Perozzo, James. Practical Electronics Troubleshooting: Delmar Publishers,
Inc: 1992.
4. Ronan, David T. Practical VCR Repair; Delmar Publishers, Inc: 1995.
5. www.google.com
6. www.yahoo.com

1
 LEARNING EXPERIENCE / ACTIVITIES

Learning Outcome 1
Identify the functions of the parts of a washing machine.
Learning Activities Special Instructions
 Read the Information Sheet You can ask the assistance of
No. 1.1 on operation of a your teacher to show you and
washing machine, parts and explain further the topic you
its functions. don’t understand.

 Do the Self-Check No. 1.1 to

check your knowledge on Try to answer Self-Check
the operation of a washing without looking at the
machine, parts and its Information Sheet.
functions.

 Compare your answers to

the Answer Key.

 If you were not able to

answer all the questions, go
over again the Information
Sheet.

 If you have answered all the

questions, you can proceed
to the next learning
outcome.

2
 INFORMATION SHEET 1.1
 OPERATION OF A WASHING MACHINE

Washing Machine . It is a domestic appliance that washes clothes and linens. It

is a power driven machine with an AC motors connected to the 60 Hz power
source so that the electrical energy can be converted into mechanical energy in
order to facilitate an act of washing rinsing and spinning. It also includes wash
and spin timers for automatic operations.

 PARTS OF WASHING MACHINE AND ITS FUNCTIONS

TOP COVER WATER

SUPPLY
HOSE

PROGRAM
AC CORD
SELECTION
CONTROL

PULSATOR DRUM

SIDE COVER TUB

DRAIN HOSE

Function of its Parts:

Top Cover is used to cover the tub.
Pulsator is a rotating part inside the tub and responsible in making the
water spin.
Drain Hose serves as a passage way out.
Side Cover Tub is the main housing of the unit.
Drum serves as a washing tub.
Water Supply Hose serves as an inlet of water.

3
Block Diagram of Electronically-Controlled Washing Machine

Power Controller. It is a circuit that controls the amount of power

supplied to the motor.
Sensor. It is the input receiver that detects input signal coming from
forward and reverse motor. It detects any abnormality of the operation
for automatic shut off.
Program Selection Control. It is a push button switch that controls the
operation of the washing machine. This circuit has a timing sequence
for low,medium or high.
Comparator. It is a processing circuit that accepts the input signal coming
from sensor, program selection control. This circuit provides the
triggering voltage to the power controller.
Forward/Reverse Motor. A rotating electric machine which changes
applied electrical energy or power into mechanical output energy or
power.
Buzzer. It is a device used to generate sound, once the program operation
is completed or problem occurred.
Input Command. It is a setting period of the user.
AC Plug. It is a connector intended for connecting to the main source of
220V

4
 SELF-CHECK 1.1
A. Direction: Label the different blocks that resemble an electronically-
controlled washing machine. Write your answer in another sheet of
paper. Do not write anything in this module.

B.

Direction: Define the following words below. Write your answer on a sheet of
paper. Do not write anything in this module.

1. Pulsator - _______________________________________________________________
2. Drain Hose - ____________________________________________________________
3. Buzzer - ________________________________________________________________
4. Program Selection Control - _____________________________________________
5. Power Control - _________________________________________________________

5
 ANSWER KEY TO SELF-CHECK 1.1

A. Label the different blocks.

1. AC Plug
2. Buzzer
3. Forward/Reverse Motor
4. Input Command
5. Comparator

B. Define the following words.

1. Pulsator. It is a rotating part inside the tub. Responsible in making the

water spin.
2. Drain Hose. It serves as a passage way out.
3. Buzzer. It is a device used to generate sound once the program operation
is completed or problem occurred.
4. Program Selection Control. It is a push button switch that controls the
operation of the washing machine. This circuit has a low, medium or
high timing sequence.
5. Power Control. It is a circuit that controls the amount of power supplied
to the motor.

Program / Course CONSUMER ELECTRONIC SERVICING NCII

6
Unit of Competency MAINTAIN AND REPAIR ELECTRONICALLY
- CONTROLLED DOMESTIC APPLIANCES
Module Title MAINTAINING AND REPAIRING A WASHING
MACHINE

LO 2: Diagnose/troubleshoot washing machine.

ASSESSMENT CRITERIA:

1. Pre-testing procedure is observed in accordance with the

manufacturer’s instructions.
2. System defects/fault symptoms are identified using the appropriate
tools and equipment and in accordance with the safety procedures.

3. Identified defects and faults are explained to the responsible person

(the teacher) in accordance with the enterprise or company policy and
procedures.
4. Results of diagnosis and testing are documented accurately and
completely with the specified time frame.
5. Customers (assessors/teachers) are advised/ informed regarding the
status and serviceability of the unit as per procedure.

CONTENTS:

 Procedure and Techniques in Pre-Testing a Washing Machine

 Troubleshooting Procedure
 Tools for Testing
 Possible Faults and Corresponding Remedies

REFERENCES AND FURTHER READING

7. Goldberg, Joel. Troubleshooting Electronic Devices; Delmar Publishers,

Inc:1994.
8. Mukay, Masaaki, Kobayashi, Ryozzo. TV Troubleshooting Manual. Pictorial
Printers, Ltd: 1988.
9. Perozzo, James. Practical Electronics Troubleshooting: Delmar Publishers,
Inc: 1992.
10.Ronan, David T. Practical VCR Repair; Delmar Publishers, Inc

LEARNING EXPERIENCE / ACTIVITIES

7
Learning Outcome 2
Diagnose a washing machine and troubleshoot
defects / faults found.
Learning Activities Special Instruction
 Perform Operation Sheet No.  You can ask the assistance of
2.1 on procedure and your teacher to show you and
technique in pre-testing and explain further the topic you
troubleshooting a washing don’t understand.
machine.

 Do Performance Test to test  Try to perform the

your skills on procedure and Performance Test within the
technique in pre-testing and least possible time allotment.
troubleshooting a washing
machine.

 Refer your Performance

Output to the Observation
and Questioning Checklist.

 If you missed some of the

items in the Observation and
Questioning Checklist, go over
again the Operation Sheet.

 If you did get all the items in

the Observation and
Questioning Checklist, you
could proceed to the next
learning outcome.

8
 OPERATION SHEET 2.1

 PROCEDURE AND TECHNIQUES IN PRE-TESTING AN ELECTRONICALLY-

CONTROLLED WASHING MACHINE:
1. Determine what the problem really is.
2. Be sure you understand how the washing machine operates.
3. Perform preliminary inspection to locate where the problem has
originated.
4. Perform closer inspection into the suspected parts or components.
5. Plan your approach to the repair problem.

 TROUBLESHOOTING PROCEDURE:

ELECTRICAL FAULTS
1. Washer is not energized.

Checks to be made Result of the Possible Cause Remedy

Check
Household Power
Supply
1. Check whether Poor contact. Defect on the Change the
connection electrical outlet. electrical outlet.
between the plug
and the electrical
outlet has poor Approximate No defect.
contact. voltage rating.

2. Measure voltage No Voltage. Defects on the Fix the 60 Hz

of the electrical. AC 60 Hz power supply
household power line.
supply.
Wiring of the
Washer

1. Measure the Less than 1 Ω No defect.

resistance between ∞ Ω. Change the
both end of the Open circuit of power supply
power supply cord the power cord.
with both the plug supply cord.
pins short-
circuited.
2. Check whether Male and Remove the
every connector in female cause to give
the bundle of connectors are Poor connection. strain and
connectors has a separated. reconnect them.
good connection
9
3. Check the Change the lead
resistance of every ∞Ω wire.
wire to find out an Wire is opened.
open wire.
Electrical
Component

1. Check the Less than 0.5 No defect Change the auto

resistance with Ω Poor contact. off switch.
power relay switch More than 1.0
turned on. Ω.

2. Check the 10~14 V No defect. Change the

secondary voltage OV. transformer.
of the transformer. Coil is open.

3. Measure the ∞ Ω and motor Remove causes

resistance to is hot. Testing Point to overload the
check whether blown out. motor.
testing point of the
motor is blown
out.
Open. Change the fuse.
4. Check whether Defect on the
the fuse is open. fuse.
Controller

1. If there are no Over 120% Change the

defects as voltage than controller if all
mentioned above, rating check. the electrical
it is the controller parts have no
that is defective. defects.

2. If supply voltage
is 120% higher
than rating, the
varistor in the
controller may be
broken. Check the
supply voltage.

10
2. Defects on Displaying Function.
Checks to be made Result of Possible Cause Remedy
Check
Main Voltage
1. Measure the Less than Low voltage. To explain that
main voltage at the 85% of the it is caused by
wall outlet. rating. low voltage in
electric supply
and to
recommend use
of a transformer
if voltage has
been
continuously
2. Measure the The diameter of low.
voltage at the Less than the lead wire is
extended outlet 85% of the smaller or many To use a
where the washer rating. loads are transformer
is plugged in. If the connected at the having enough
extended outlet is same outlet. capacity.
used and voltage
at the electrical
outlet is normal in
the above, then the
extended outlet is
defective.
Transformer

1. Measure the Less than AC Defect on the Change the

secondary voltage 10V. transformer. controller.
of the transformer.

Controller

1. Defect on LED Defect on the Change the

2. Defect on LED controller. controller.
driving circuit
3. Defect on micon

3. Reset during Operation.

Checks to be made Result of Possible Cause Remedy
Check
Main Voltage
Explain that it is
1.Measure the Less than The main voltage caused by a low
voltage of the outlet 80% of the is too low or size voltage supply in
where the washer is rating. of a lead wire is the locality.
plugged into during too small.
11
 wash and spin. Recommend the
use of regulated
2. Reset symptom power supply.
happens at specific
time zone Explain that it is
repeatedly. a problem of
electric supply
in the locality.

4. Water does not drain.

Checks to be made Result of Possible Cause Remedy
Check
Ball Pressure
Sensor

1. Is there a PE PE error Connector is Reconnect the

error on the displayed. taken off or lead connector or
display known as or the coil is change leads.
the means Ball open.
Pressure Sensor Change the Ball
Error? Pressure Sensor
if the coil is
2. Check Less than 26.2 Defect on the open.
frequency of the kHz. Ball Pressure
Ball Pressure Sensor. Change the
Sensor without pressure switch.
load if wash is
proceeding
without filling.
Controller

1. Defect on the Change the

controller is highly controller.
possible if inlet
valve and Ball
Pressure Sensor
have no defects in
the above.

12
5. Pulsator doesn’t rotate normally.
Checks to be made Result of Possible Cause Remedy
Check

Pulsator weakly
rotates

1. Check the Less than 85% Lower voltage. Explain the

voltage at the of rating. causes and
power outlet recommend that
where the washer a transformer
is plugged into. should be used
Indicating Capacitor is if necessary.
2. Check the needle rises normal.
capacitance of the and
capacitor. immediately
indicates ∞.

The needle is Lack of

stopped after capacitance of Change the
it has been the capacitor. capacitor.
raised.
Capacitor is fully Change the
The needle discharged. capacitor.
doesn’t move.
6. Drain error happens while water drains normally.
Checks to be made Result of Possible Cause Remedy
Check
Ball Pressure
Sensor

1. Check the Less than 26.3 Defect on the Change the Ball
generation kHz. ball pressure Pressure Sensor.
frequency of the sensor.
Ball Pressure
Sensor without 26.3~27.1 Defect of the Change the
water. kHz. controller. controller.
7. Spin extraction is not proceeded.
Checks to be made Result of Possible Cause Remedy
Check
Motor
Change the
1. The wash motor There is a Defect on the capacitor after
does not spin motor working capacitor or checking the
during spin sound. mechanically defect of
extraction. locked. capacitor.

13
a. Check if there is Check whether
motor working the washing tub
sound. is blocked if the
motor rotates
after removing
the V-belt.

Check if the
motor is locked
when it does not
2. If there is no rotate even
motor – working though the V-
sound. belt is removed.

a. Check the Defect on the Change the Ball

frequency of the Less than 26.3 Ball Pressure Pressure Sensor.
Ball Pressure kHz . Sensor.
Sensor under no
load condition.

b. Place the Misuse of the Explain that the

magnetic in Lid-B. The lid is machine. lid is close
open. during
operation.

Defect of Change the Lid-

magnetic in B.
lid-B.
c. Check the Coil is open. Change the Ball
resistance of the Pressure Sensor.
motor. Contact defect
of the Ball Change the
Pressure motor.
Sensor
∞ Ω.
Drain
Motor/Clutch

1. In case the
motor rotates but
the inner tub does
not rotate.

a. Check the ∞Ω Coil is open. Change the

resistance of the Resistance is drain motor.
drain motor if the normal. Defect on the
drain motor does connection part Change the
not work. or defect on the controller after

14
 controller. checking
connection
parts.

8. Spinning is going on even though the lid is open.

Checks to be made Result of Possible Cause Remedy
Check
Ball Pressure
Sensor
Read S/W is Keep magnet
1. The magnetic is Yes short by away from the
placed on the magnetic on the washer.
wash. washer.

No Read Switch. Change the

controller.

9. Spin basket does not reach to full speed (normal rpm).

Checks to be made Result of Possible Cause Remedy

Check
Main Voltage
Explain the
1. Check voltage Less than 85% Too low voltage. cause and
at the power outlet of rating. recommend
where the washer using a
is plugged into. transformer if
necessary.
Starting
Capacitor

1. Check the Insufficient Defect on the Change the

capacitance of the capacitance of capacitor. capacitor.
starting capacitor. the capacitor.
10. Power is not automatically turned off.
Checks to be made Result of Possible Cause Remedy
Check
Auto Off Switch

1. Check whether There is Remove it.

there is something something
that pushes on the press on it.
power button.

11. Power automatically turns on and off during operation.

15
 Checks to be Result of Possible Cause Remedy
made Check
Main Voltage

1. It is mostly Defect on the Explain the

caused by noise main power cause.
from main source source.
of power.
Auto Off switch
or Controller

1. Check whether Automatically Mechanical Change the

power is turned off. defect on the auto off switch.
automatically auto off switch.
turned off when
turning on the
auto off switch
after unplugging
the power cord
from the outlet.
Change the
2. It would be a controller.
defect of the
controller if the
power is
automatically
turned off
immediately when
turning on the
power switch even
though there is
no defect in the
auto off switch.

MECHANICAL FAULTS
1. Water doesn’t come into the wash tub.
Checks to be made Result of Possible Cause Remedy
Check
Inlet Valve

1. If water doesn’t
come through the
inlet valve works,
electric sound
occurs.

a. Check whether Water main is Main is cut. Explain.

16
 water main is cut. cut.

b. Check whether Doesn’t turn Misuse. Turn on the tap.

tubs are turned on.
on.
Wrong Correct their
c. Hot and cold Connected installation. locations and
tubs are oppositely. turn on the tap.
oppositely
connected. Misuse. Explain how to
use the machine
d. If there are no properly.
problems as Selected
mentioned, check oppositely. Uncleaned.
the inlet valve Clean them by a
filters after brush and
disconnecting the Filter is Defect on the explain to clean
water supply hose. blocked by inlet valve. them regularly.
foreign
f. If there are no substance .
problems as Change the inlet
mentioned, a valve.
diaphragm hole in
the valve is
blocked by foreign
substance or the
plunger in it is
locked.

2. Water fills continuously or intermittently.

Checks to be made Result of Possible Cause Remedy
Check
Wrong
Installation/Leakage

1.Check whether the Drain hose is Wrong The drain hose

drain hose is laying not in its Installation. should be
down on the floor. proper hanged on the
position. stand-pipe or
2. Check where is the the tub.
leak. Defect on the
Water leaks. part. Change the part.
Repair it.
Ball Pressure Sensor

1. Check the pulsator It doesn’t Water pressure Check the tube

if it is rotating when rotate. is not sensed. of the Ball
water is filled Pressure Sensor.
17
 continuously. Repair it.

Repair the
2. If there is no defect Air hole is blocked hole.
in the Ball Pressure Blocked. blocked.
Sensor, check
whether the air hole
of the outer tub is
blocked.

Inlet Valve
Defect on the Change the inlet
1. The water fills even Water fills. inlet valve. valve.
though it is not
energized.
3. Pulsator doesn’t rotate normally.
Checks to be made Result of Possible Cause Remedy
Check
Pulsator rotates at
one direction

1. The Pulsator Clockwise Unusual Turn the power

rotates normally at rotation is operation. off and on again
the beginning of locked. until that
wash cycle, but symptoms
does not rotate at disappear.
clockwise direction
(locked) after some
wash cycles though
there is motor-
working sound.

2. In the case that

the pulsator doesn’t
rotate either
clockwise or
counter-clockwise
from the beginning
of wash cycle.

a. Check the
resistance of the Defect on the Change the
wash motor. If Resistance is controller or controller if
there is no motor normal. poor contact of there are no
working sound. connectors of contact defects
motor leads. in the leads of
the motor.

18
b. Check the belt V-belt is loose. Loose belt. Adjust belt
tension whether tension by
clutch rotates changing motor
normally. Clutch is fixing location.
locked. Defect on the Change the belt
clutch. if it is impossible
to adjust the
belt tension.

Change the
clutch if the
clutch pulley is
locked.

Adjust belt
tension or
change the belt
3. The pulsator if it is impossible
doesn’t rotate at to adjust.
both directions. .
Remove the
a. Check whether Motor rotates Loose belt. cause of locking
the motor rotates at both the pulsator.
both direction when directions.
it’s energized . Change the
clutch.

The pulsator is Change the

locked. motor if the
motor is locked
when having its
Defect on the shaft rotated by
clutch. hand.

Motor doesn’t Defect on the Change the

rotate at both capacitor (check capacitor if there
directions. the capacitor’s is no contact
capacitance). defect in the
capacitor’s
lead.

Defect on the Change the

motor. motor.

Remove the
causes.
2. Check resistance

19
 of the motor if there
is no motor- ∞Ω Motor coil is
working sound. open.

Normal Defect on the

resistance. leads.
4. Water does not drain.
Checks to be made Result of Possible Cause Remedy
Check
Drain Pump

1. Check if the There is a Drain pump is Disassemble the

drain pump is pump working blocked by drain pump cap
working soundly. sound. foreign objects. and remove the
foreign objects
in the pump
casing.
2. Check the
resistance between Its coil is open. Change the
terminals if there ∞Ω drain pump.
is no working
sound at the drain
pump.

3. Check
connection parts Defect on Defect on Repair defective
of the leads if connection connection part. connection.
there is no part.
working sound
and its resistance Connection Defect on the Change the
is normal. part has no controller. controller.
defects.

20
 Drain Hose

1. Check whether Kinked. Defect on the Reinstall.

the drain hose is installation.
put in a narrow
space and kinked.
2. Check whether Bent . Defect on the Change the
the internal drain drain rubber drain rubber
rubber assembly assembly. assembly.
is bent (for non-
pump model).
3. Check whether Submerged or Defect on Reinstall .
the end of the higher than installation.
drain hose is required.
submerged into
water or higher
than required (for
non-pump model).
Remove the
4. Check whether Blocked. Blocked hose. objects and
the drain hose is reinstall so that
blocked by foreign it will not be
objects. It may kinked.
happen in case
that the hose is a
little kinked.
PV Case
(for non-pump
model only)

1. Check whether Blocked. Separate the

the PV assembly is drain motor
blocked by foreign from the PV link;
objects. disassemble PV
cover; and
remove the
foreign objects
within the PV
case.

Check the
washer works
normally after
repair and
reassemble
them.

21
 Drain Motor (for
non- pump model
only)

1. Check the ∞ Ω Drain motor coil Change the

resistance of the is open. drain motor.
drain motor if it
cannot pull the PV Check the
link. washer if it
works normally
after
reassembling.

Resistance is Contact defect in Change the

normal. connection parts controller if
or defect of the there is no
controller . defects in the
connection
parts.
5. Water drains though it is not yet the time of draining.
Checks to be made Result of Possible Cause Remedy
Check
Drain Motor
(for non-pump
model only)

1. Check whether Blocked. Defect on the Change the

the drain motor is drain motor. drain motor.
normally returned
after turning
power off. It is
considered normal
if the lever of the
drain motor is
fully pulled out by
the PV spring.
PV Case

1. If water drains Blocked. Remove the

though the drain objects from the
motor is normally PV assembly.
returned, check
whether PV Bellows are Defect on PV Change the PV
assembly is deformed. Bellows. bellows. The
blocked by foreign bellows may
22
 objects or the swell up if it
bellows in the PV contact
assembly is petroleum or
deformed. petrochemical
substance
because it is
made of rubber.
Controller

1. Check whether Works. Defect on the Change the

the drain motor or controller (Triac controller.
the drain part defect).
works immediately
after power is
turned on.
6. Spin extraction is not proceeded.
Checks to be made Result of Possible Cause Remedy
Check
Drain
Motor/Clutch

1. In case motor
rotates but the
inner tub doesn’t
rotate:

a. Check ∞ Ω Coil is open. Change the

resistance of the drain motor.
drain motor if the
drain motor does
not work.
Resistance is Defect on Change the
normal. connection part controller after
or defect of the checking
controller. connection
parts.
b. Check gaps The clearance Assembling
between PV link is less than defect onthe Reassemble the
and the break 2.0 mm or drain motor or drain motor or
lever if the inner more than 3.5 the clutch the clutch to
tub does not mm. keep the
rotate while the clearance.
drain motor
works. The gap is Defect on the
normal (2.0- clutch. Change the
3.5 mm). clutch.

23
7. Spin basket doesn’t reach to full speed (normal rpm).
Checks to be made Result of Possible Cause Remedy
Check
Clutch
Assembling

1. Check the The clearance Adjust the PV

clearance between is less than lever bolt and
the PV link and 2.0 mm or paint it red.
the break lever more than 3.5
and clearance mm. Reassemble the
between the clutch drain motor or
lever and the the clutch.
adjustment bolt.
Bolt clearance Defect on the
is out of range. clutch. Adjust the bolt
clearance.
Blocked by
foreign objects

1. Check whether Remove the

the PV assembly, foreign objects.
the drain pump
and drain hose are
blocked by foreign
objects that makes
water splashing
noise in the tub.
8. Vibration, Noise or Unbalance Error happens during spin.
Checks to be made Result of Possible Cause Remedy
Check
Using conditions
such as
installation etc.

1. Check whether Not leveled. Defect on Level the

the washer is installation. washer.
leveled check
clearance without
tub and out case
the left gap is the
same as the right
and the rear gap is
1.5~2 time bigger
than the front gap

24
 between the
cabinet and the
wash bowl, when
it is leveled.

2. Check whether Laundry is

the laundry in the unbalanced. Explain that it is
wash bowl is out not out of order
of balance that and it may
can cause severe happen when
vibration and big and long
noise. laundry is
Defect on the washed.
3. Check whether The pulsator clutch.
the pulsator rotates Change the
doesn’t rotate initially then clutch spring-B
during spin the inner tub or the clutch
rotates. assembly.
Damper

1. Check whether Hit. Defect of the Change damper

the outer tub damper simultaneously.
cover hits the top In assembling,
cover without load check the
during spin. position of the
damper
assembly.

 Possible faults and corresponding remedies.

TROUBLESHOOTING GUIDE (ELECTRONICALLY CONTROLLED)
SYSTEM
SYMPTOM/
DEFECTS/ POSSIBLE CAUSE REMEDY
PROBLEM
FAULTS
Water Water level does Water faucet is Open the water
supply and not rise to the closed. faucet.
inlet valve. set level in 40 Water supply is
minutes. interrupted Wait until water
supply is
Wash and rinse Inlet V/V is clogged resumed.
LED blink. with dirts.
Connector has bad Clean or replace
contact to the inlet filter.
valve.
Yellow (YL) 2 pin Correct the
connector has bad connector
contact to the contact.
P.W.B.ASM.
25
 Same as above.
Drainage. Water is not Is the drain hose Hung up drain
completely located properly? hose at 0.9~1.3m
drained in ten high. (For pump)
minutes. Drain hose is not
lowered. Put the hose
lower.
Rinse and spin Drain hose is folded (For: Non-pump)
LED blink. or clogged due to
freeze or dirts. Unclog the drain
Bad Drain Motor hose.
part or GRAY(GY) 2
pin connector to the Replace drain
P.W.B ASM has bad motor or correct
connection. the connector
contact.
Unbalanced. Laundry is Laundry in the Try to fill laundry
unbalanced INNER TUB is filled uniformly in the
during spin. unevenly. inner tub.
Water tank is tilted.
Wash, Rinse Connector or Ball Adjust the leg.
and Spin LED pressure sensor is
blink. disconnected or Check B.P
badly touched. SENSOR
CONNECTOR or
replace B.P
sensor.
Over In a second QC Check INLET valve. Make adjustment if
flooding Mode the inlet valve is
error. following defective.
message is
displayed.

All of process
LED blink.
Door open. LID is opened Lid is opened Close the lid.
in the course of during intermittent
intermittent spin or normal
spin, normal spin.
spin or Lid is opened while Close the lid.
processing processing
reservation. reservation.
Is placed magnetic Change
Wash and spin in Lid-B. the Lid-B.
LED blink.

Signal is
continuously

26
 ringing.
Ball Ball pressure Connect the BALL Correct the
pressure sensor is off. PRESSURE .SENSO connector
sensor. R or BLUE (BL) 3 contact.
All water level pin connector to
LED blink. P.W.B ASM has bad
connection.
PRESSURE S/W is
bad. In the initial
state of QC TEST Replace ball
MODE, the number pressure sensor.
of the DISPLAY is
less than 63 or
more than 70.

Auto off. Auto off relay S/W BLUE(BL) 1pin Correct the
is out of order. connector to P.W.B connector contact.
ASM has bad
connection. Change auto off
switch ASM.

TROUBLESHOOTING GUIDE (MECHANICALLY CONTROLLED)

PROBLEM POSSIBLE CAUSE REMEDY

Power failure or plug

Insert the plug well.
dropped off.
Pulsator
V-belt dropped off. Put on the V-belt properly.
Ceased
Pulley loosened. Tighten the pulley screw.
Running.
Foreign matter jammed
Take it away.
pulsator.
Friction between pulsator Adjust the gap between
Abnormal and wash tub. them.
Pulsator is jammed by
Noise and Take it away.
foreign matter.
Vibration. Over tightened V-belt. Adjust properly.
Adjust properly or replace it
Pulsator Stackened V-belt .
with a new one.
Runs at
Low speed. Motor fixing screws Tighten V-belt and the
loosened. screws.

27
 PERFORMANCE TEST 2.1

Direction: Given a set of hand tools, multi-tester and defective washing

machine with manufacturer’s service manual perform the
procedure and techniques in pre-testing and troubleshooting a
washing machine. Provide a work report/write-up after completing
the task. Write your answer on a separate sheet of paper.

STUDENT WRITE-UP A
Common Symptoms / Defects of a Washing Machine

Student : _________________________________ Date: ________________________

Year & Section: _________________________ Teacher: _______________________

UNIT BRAND : _________________________ Unit Model: ______________________

Owner: ______________________ Address: _________________________________

1. PROBLEM/S & SYMPTOM/S :

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________

STUDENT WRITE UP B
Diagnosing Faults in ECEF

Student : _________________________________ Date: ________________________

Year & Section: _________________________ Teacher: _______________________

UNIT BRAND : _________________________ Unit Model: ______________________

Owner: ______________________ Address: _________________________________

2. POSSIBLE CAUSE/S:

______________________________________________________________________________

______________________________________________________________________________

Teacher’s Initial: ___________

28
 OBSERVATION CHECKLIST FOR PERFORMANCE TEST 2.1

Student’s name:
Teacher’s name:
Assessment Center
Competency standards
Unit of competency:
Instructions for the Teacher:
1. Observe the Student [insert description of activity being observed]
2. Describe the assessment activity and the date on which it was
undertaken.
3. Place a tick in the box to show that the student completed each aspect of
the activity to the standard expected in the enterprise.
4. Complete the feedback sections of the form
Date of observation
Description of assessment activity
Location of assessment activity
The Student’s report can… If yes, tick the box
 determine what is the real problem.
 obtain a description of the problem and how
long it has been going on.
 trace out how long the washing machine is being
operated.
 inquire whether the washing machine has been
in this condition.
 make follow-up on how the washing machine is
supposed to operate.
 perform preliminary inspection to locate where
the problem originated.
 perform closer inspection into the suspected
parts or components.
 look for burned and broken components.
 inspect for loose connections or broken wires.

 plan an approach to the repair problem.

 use appropriate tools and equipment in

performing troubleshooting.
 trace out the different symptoms/problems of a
washing machine.
 verify the system defects or faults of a washing
29
 machine.
 pinpoint accurately the defective component or
part on a washing machine.
 perform correctly the pre-testing troubleshooting
procedures.
 document the results of diagnosis and testing a
washing machine.
Did the student’s overall performance meet the
Yes No
standard?
Feedback to student:
Teacher signature: Date:

30
 QUESTIONING CHECKLIST FOR PERFORMANCE TEST 2.1
Student’s name:
Teacher’s name:
Assessment Center
Competency standards
Unit of competency:
Instructions for the Teacher:
1. Observe the Student [insert description of activity being observed]
2. Describe the assessment activity and the date on which it was undertaken.
3. Place a tick in the box to show that the Student completed each aspect of the activity to
the standard expected in the enterprise.
4. Ask the Student a selection of questions from the attached list to confirm his/her
underpinning knowledge
5. Place a tick in the box to show that the Student answered the questions correctly.
6. Complete the feedback sections of the form
Date of observation
Description of assessment activity
Location of assessment activity
The Student’s report will answer the following questions… If yes, tick
the box
 What precautions must you take in performing pre-
testing procedure in a washing machine?
 How would you determine the defective parts for an
intermittent operation problem?
 Why do you need to ask questions to the owner/operator
of the washing machine in performing pre-testing?
 Why do you need to use sense of smell and sight in
performing pre-testing?
 Why is it you need to operate a washing machine in
performing pre-testing?
 What would you do in the event that you are not familiar
with the model of the washing machine?
 What should you do if you found out that someone
modified the circuit of the washing machine?
 Why is it necessary to conduct closer inspection to
suspected part / parts of the washing machine?
Did the Student’s overall performance meet the standard? Yes No
Feedback to Student:
Teacher signature: Date:

31
 Program/Course: CONSUMER ELECTRONIC SERVICING NC II

Unit of MAINTAIN AND REPAIR ELECTRONICALLY-

Competency: CONTROLLED DOMESTIC APPLIANCES

Module Title: MAINTAINING AND REPAIRING A WASHING MACHINE

LO3: Maintain and repair a washing machine.

ASSESSMENT CRITERIA:

1.Personal Protective Equipment is used in accordance with the

Occupational Health and Safety Practices.
2.Electro-Static Discharge (ESD) protection procedures are followed.
3.Defective parts/components are replaced with equivalent ratings and
repaired in accordance with the current industry standards.
4.Control settings/adjustments are performed in conformity with the
service manual specifications
5. Repair activity is performed within the required time frame.
6. Cleaning of unit is performed in accordance with standard procedure.

32
 LEARNING EXPERIENCE / ACTIVITIES

Learning Outcome 3
Maintain and repair a washing machine.
Learning Activities Special Instructions
 Read the Information Sheet  You can ask the assistance of
3.1 on personal protective your teacher to show you and
equipment and electrostatic explain further the topic you
discharge protection don’t understand.
procedure.

 Do the Self-Check 3.1 to test

your knowledge on personal
protective equipment and  Try to answer the Self-Check
electro-static discharge without looking at the
protection procedure. Information Sheet.

 Compare your answers to the

Answer Key.

 If you were not able to answer

all the questions, go over
again the Information Sheet.
 If you have answered all the
questions, perform Job Sheet
No. 3.1 on maintain and
repair a washing machine.

 Do the Performance Test No.

3.1 on maintain and repair a
washing machine.

 Refer your performance

output to the Observation and
Questioning Checklist.

 If you missed some of the

items in the Observation and
Questioning Checklist, go
over again the Operation
Sheet.

 If you did get all the items in

the Observation and
Questioning Checklist, you
can proceed to the next
module.

33
 INFORMATION SHEET 3.1
 PERSONAL PROTECTIVE EQUIPMENT:

It is the employer’s responsibility to provide protective clothing and equipment.

Work clothes and specially designed protective clothing are designed for your
protection. Wear the correct clothing and equipment to protect yourself from
possible serious injury. Do not interfere with or misuse any item provided by
your employer for health and safety.

Wear plain, tough clothes

that are closefitting and keep
them buttoned up. Loose
sleeves, unbuttoned or torn
shirts or sweaters, ties or loose
belts can easily be caught in
revolving machinery. Your
work clothes should be cleaned
regularly. Wear cuff less
trousers. Trouser cuffs may
cause you to trip or they may
catch sparks or harmful
substances.

Wear suitable footwear

and keep it in good repair.
Wear safety shoes or boots
with insulated sole for
electrical work. Good
uppers protect against
burning from hot turning,
drops of molten metal, etc.
safety shoes and boots have
reinforced toecaps to
protect against heavy falling objects.
Keep long hair under a tight fitting cap or net, as required by
regulations.
It is your employer’s duty to ensure that machineries have guards to protect
employees who work closely to machine. Even, so, if your hair is long, it could
be easily caught in machinery, such as a frilling machine. Many people have
been scalped in this type of accident. Do not wear rings or wrist watches on
the job. Because such item can be caught on moving machinery. It is
extremely dangerous to wear them in certain types of work. You could lose
fingers. Do not wear earrings, neck chains, pendants and bracelets. All items
or personal jewelry worn at work have the potential to cause an accident or
aggravate an injury sustained in an accident. Wear personal protective
equipment suited to the work to be done. Learn the purpose of each item in
the wide range of protective devices available.

34
35
A. HOW IS ESD GENERATED

Static charge is a form of electricity at rest. It can be generated by simple

friction, that is, rubbing two objects together.
A simple method of generating a static charge is to rub a plastic ballpen
case on a nylon cloth. Once generated, the static electricity will remain on the
ballpen for as long as it is not placed on any other charged materials.
If ever the ballpen comes in contact with another object, the static
electricity can move to or from the ballpen to equalize the charge between the
two objects. The transfer of static electricity from any of the two objects is called
electro-static discharge.
One inexhaustible source of electrons that can supply or accept them
without any effect is the earth. Whatever charged object brought into it is
immediately discharged.
This simple illustration does not necessarily mean that static electricity
can be generated intentionally. The truth is that static electricity can be
generated in a multitude of possible ways.
Rubbing of hands or arms on a table can result to the generation of up to
about 3000 volts of static electricity.
Sliding of the IC pins in a plastic box can result to the generation of up to
12000 volts of static electricity.
A person walking across a vinyl floor can generate about 13,000 volts of
static electricity.
The amount of static electricity varies with the environment and it
depends primarily on the prevailing relative humidity. The moisture in the air
offers a readily present conductive path to ground fro static electricity and
hence avoiding any static build-up.

B. ESD WRIST STRAPS

ESD wrist straps are also called conductive wrist straps or bands. They
are usually made of elastic cloth but contain conductive strands that touch
your skin and so bleed off any static electricity on your body. Some straps are
made of conductive rubber. The wire attached to the strap contains a large
value resistor, usually one mega-ohm (1,000,000 ohms) that allows any charge
on your body to be slowly transferred to a washing machine ground point. This
build in resistor also limits the amount of current to a safe level in case the
other end of the wire touches a power supply voltage.
Some ESD kits also contain a conductive pad on which you can place
components, like circuit boards and ICs, when they’re out of the switch box of
an washing machine. Often there’s an additional clip on the wire leading from
the wrist strap that you can attach to this conductive pad, so that any charge
on the pad will also flow to the washing machine ground point.

36
C. ELECTRO-STATIC DISCHARGE (ESD) PROTECTION PROCEDURE

1. Purchase an antistatic kit from a computer or electronics supply store.

Kits vary, but the main component is an ESD wrist strap with a wire
several feet long having an alligator clip at the other end.
2. So to start off when troubleshooting washing machine, get an ESD wrist
strap and wear it wherever you go under the covers or handle ICs and
circuit boards.
3. Put the adjustable strap around your wrist (usually the left wrist if you’re
right handed). Wearing an ESD wrist strap connected to frame or chassis
ground drains static charges off your body, preventing damaging ESD.
4. Attach the clip at the end of the wire to an electrical ground connection or
metal framework of the washing machine.
5. If you work on a washing machine without a conductive wrist strap, touch
an electrical appliance such as a lamp or the screw in a wall outlet cover
plate, before touching the PCB circuit. An electrostatic discharge of just a
few hundred volts is too small to feel in most cases, but can be usually
deadly to ESD sensitive devices.
6. When you are working with a switch box of a washing machine, touch a
ground point, like the metal extension pole, before touching anything else.
This should ground out any static charge on your body. Also, avoid
wearing clothes that easily produce a static charge, such as, knits and
wools and limit your movements as much as possible, especially on
carpets, while working on electronic circuits of a washing machine.

37
 SELF – CHECK 3.1

I. Direction: Identify the different personal protective equipment as

illustrated. Write your answer in another sheet of paper.

II. Direction: Write True if the statement is correct or False if it is wrong. Write
your answer in another sheet of paper.

1. Static charge is a form of electricity at rest.

2. ESD wrist straps are also called conductive wrist straps or bands.
3. When working with the electronic system control of a washing machine, it is
a safety practice to touch a round point like the metal extension pole before
touching anything else.
4. An electrostatic discharge of just a few hundred volts is too small to fill in but
can be usually deadly to ESD sensitive devices.
5. An ESD wrist strap is connected to the frame or chassis ground which drains
static charges off your body preventing damaging ESD-sensitive devices.
38
 ANSWER KEY TO SELF – CHECK 3.1
I.
1. Head Protection
2. Ear Protection
3. Tidy Hair Style
4. Close –fitting high buttoned overall
5. Close fitting cuff
6. No rings or watch
7. eye protection
8. cuff-less trousers
9. Insulated soles
10. Reinforced footwear

II
1. True
2. True
3. True
4. True
5. True

39
 JOB SHEET 3.1
COMPONENT REPLACEMENT

1. Determine the description of the values and ratings of the individual

defective parts from the manufacturer’s service manual.
2. Identify the sources of replacement components/parts .
 Original replacement components from the original factory sources
 Universal replacement components from independent factory sources
 Always consider the physical size of the replacement part
3. Consider the factors in the selection of specific part.
 Quality. The ability to provide exact value or specification to
replacement part.
 Tolerance. The ability to provide exact value or acceptable parameters
to replacement parts.
 Availability. Local access to parts and whether the parts are available.
 Price. It refers to the affordability of the replacement parts at a
reasonable price.
4. Disconnect or remove properly the electrical/mechanical parts of a washing
machine.
5. Install correctly replacement part/components in existing washing machine.

MAINTENANCE OF WASHING MACHINE

1. Turn off the washing machine and remove the cord from the source of
voltage.
2. Apply lubricant to mechanical parts of the washing machine that requires
lubrication through a drop of oil or grease to assure smooth operation
without grinding or squeaks.
3. Replace the bushings or end bells for squeaks with the use of appropriate
tools if squeaks cannot be corrected by applying lubricants.
4. Apply or spray anti-rust lubricants to all mechanical parts of the washing
machine to drive out moisture, protect corrosion, loosen rusted metal parts
and even frees sticky mechanism.
5. Clean and check cooling louvers for any obstructions to avoid cutting off the
air flow.
6. Clean or wipe dust and foreign particles at the PC Board and metal parts of
the motor.
7. Replace worn or frayed AC cord and electrical wires.

 SOLVENTS FOR CLEANING

1. Use mild soap and damp cloth or rug when cleaning plastic front panel and
cover. They are susceptible to immediate and long term damage from
solvents.
2. Apply denatured alcohol as the safest solvent to use for plastic front panel
and cover with heavy stain. It should be used only as a last resort and
applied to areas with heavy stain.
40
 INFORMATION SHEET 3.1

PROCEDURE IN REPAIRING A WASHING MACHINE

1. Once the specific electrical/mechanical problem is located:

 consider the techniques for the proper removal of the defective
component or parts;
 anticipate what to do if the replacement part does not correct the
problem;
 and check the installation of the replacement or original part for
any improper mounting in the mechanical assembly or circuit
board.

2. Examine carefully the mounting of the replacement of original parts of the
system.
 Check the placement of the wires or leads of the replacement
component.
 Consider significant factors used in the original installation such as
insulating washer, silicon grease and locating mark for pin
connections.
 Observe proper placement of the component leads for electrical
parts.

3. Perform the techniques for the proper soldering of electrical parts.

 Be careful not to damage adjacent components.
 Be careful not to lift the copper conductive path from circuit board
base material.
 Avoid any solder bridges between board paths.
 Do not destroy the component being removed in case it is still
functional and be careful not to damage the component being
installed.

4. Verify all connections and harness.

 Be sure that all components pre-positioned in a manner that will

avoid the possibility of having adjacent components short circuited.

 Be sure to check or inspect all insulators and barriers between

sections after working on any model/brand of washing machine.

 Check for frayed or broken insulation on all wiring including the AC

line cord.

41
  Be sure to replace fuses, resistors and capacitors with special
designation such as flame proof to components equal to the original
value for both safety and liability purposes.

5. Once the repair is completed, perform an AC leakage test on all exposed

metal parts of an washing machine to eliminate the possibility of electric
shock.

 Perform complete retesting of the washing machine to ensure the

correctness of the actual repair.
 Connect the washing machine into the 60Hz power to allow the time
period required to let the new parts settle in and operate as they are
designed to work with each other.
 Recheck or inspect if the repair was done correctly and the unit
functions properly to ensure successful completion of the repair.

6. Clean the washing machine before it would be returned to the customer.

 Be sure that the blade, front and rear guards of the washing
machine are properly cleaned.
 Be sure that proper cleaning is given to the control panel or switch
box of the washing machine.

42
 PERFORMANCE TEST 3.1

Direction: Given a set of hand tools, multi-tester and defective washing

machine with identified faults or defect, perform preventive maintenance and
repair procedure. Provide a work report/write-up after completing the task.
Write your answer on a separate sheet of paper.

STUDENT WRITE-UP A
Common Symptoms / Defects of a Washing machine

Student : _________________________________ Date: ________________________

Year & Section: _________________________ Teacher: _______________________

UNIT BRAND : _________________________ Unit Model: ______________________

Owner: ______________________ Address: _________________________________

SYMPTOMS DEFECTIVE REMEDY

COMPONENT/PARTS

STUDENT WRITE UP B
Diagnosing Faults in ECEF

Student : _________________________________ Date: ________________________

Year & Section: _________________________ Teacher: _______________________

UNIT BRAND : _________________________ Unit Model: ______________________

Owner: ______________________ Address: _________________________________

SYMPTOMS DEFECTIVE REMEDY

COMPONENT/PARTS

Teacher’s Initial: __________

43
 OBSERVATION CHECKLIST 3.1

Student’s name:
Teacher’s name:
Assessment Center
Competency
standards
Unit of competency:
Instructions for the Teacher:
1. Observe the Student [insert description of activity being observed]
2. Describe the assessment activity and the date on which it was
undertaken.
3. Place a tick in the box to show that the Student completed each aspect of
the activity to the standard expected in the enterprise.
4. Complete the feedback sections of the form
Date of observation
Description of assessment activity
Location of assessment activity
The Student’s report can reveal that the student can… If yes, tick the
box
 properly identify the defective parts.
 verify carefully the mounting of the identical or
replacement part.
 perform proper placement of component/part in the
installation process.
 perform the proper techniques in soldering electronic
parts.
 perform the proper techniques in soldering electrical
component/part.
 perform the proper techniques in the installation of
mechanical components/part.
 handle properly the component/part being removed or
installed.
 perform accurate connections and harness .
 observe proper use of tools and measuring
instruments .
 perform completer re-testing of the unit once the repair
is completed.
 apply lubricant to moving mechanical parts that
requires lubrication.
 perform preventive check to rotating or moving parts
44
 that squeaks.
 apply or spray anti-rust lubricant to all mechanical and
metal parts.
 clean and check cooling louvers for any obstructions.

 clean sticky rotating mechanisms .

 wipe dust and foreign particles at the PC board and
metal parts of the unit.
 replace worn or frayed AC cord and electric wires.
 use mild soap with damp cloth or rags when cleaning
plastic front panel and cover.
 apply appropriate solvent when cleaning plastic front
panel and cover with heavy stain.
 follow ESD protection procedure in accordance with
current industry standard
Did the Student’s overall performance meet the standard? Yes No

Feedback to Student:

Teacher signature: Date:

QUESTIONING CHECKLIST 3.1

45
Student’s name:
Teacher’s name:
Assessment Center
Competency standards
Unit of competency:
Instructions for the Teacher:
1. Observe the Student [insert description of activity being observed]
2. Describe the assessment activity and the date on which it was undertaken.
3. Place a tick in the box to show that the Student completed each aspect of the
activity to the standard expected in the enterprise.
4. Ask the Student a selection of the questions from the attached list to confirm
his/her underpinning knowledge
5. Place a tick in the box to show that the Student answered the questions
correctly
6. Complete the feedback sections of the form
Date of observation
Description of assessment activity
Location of assessment activity
The Student’s report will answer the following questions: If yes, tick the box
 What would you do if there is no available service
manual or schematic diagram for the defective unit?
 Why do you need to discharge all capacitors mounted
in the circuit before you start the maintenance and
repair jobs?
 What would you do in the event that the replacement
part does not correct the problem?
 Why is it necessary to perform an AC leakage test on
all exposed metal parts of an washing machine?
 What safety precaution must you take before applying
to the repaired washing machine?
 What would you do in the event when the previous
problem of the washing machine occurred again while
performing the pre-testing?
 Why is it necessary to perform complete re-testing one
the repair of the washing machine is completed?
 Why is it necessary to clean the washing machine
before it would be returned to the customer?
Did the Student’s overall performance meet the
Yes No
standard?
Feedback to Student:

Teacher signature: Date:

46
 EVIDENCE CHECKLIST

Competency standard: NC II
Unit of competency: Maintain and Repair Electronically-Controlled
Domestic Appliances
Title of Module Maintaining and Repairing a Washing Machine

Ways in which evidence will be collected:

Third party Report

[tick the column]

Demonstration
Observation

Questioning

Portfolio
Written
The evidence must show that the student can...
explain the operation of a washing machine.

identify the parts of a washing machine.

explain the functions of its parts.

perform pre-testing procedure based on the

manufacturer’s manual.
identify system defect/fault symptoms using
appropriate tools and equipment.
explain identified defects and faults to the responsible
person.
document results of diagnosis and testing.

perform troubleshooting in accordance with the

service manual.
use Personal Protective Equipment in accordance
with Occupational Health and Safety practices.
follow Electro-Static Discharge (ESD) protection
procedure is.
replace defective parts/ components with identical or
recommended appropriate equivalent ratings.
solder/mount repaired or replaced
parts/components at the specified location. X
clean the unit after the maintenance and repair
activity. X
NOTE: *Critical aspects of competency
Prepared by: Date:

Checked by: Date:

ACKNOWLEDGEMENT
47
Copyright Department of Education 2008

First Published JUNE 2008

This module was based on the Competency-Based Curriculum-Contextual

Learning Matrix (CBC-CLM) and finalized on the Instructional Modules
Finalization Development Workshop conducted at the Finalization Workshop
conducted at the Development Academy of the Philippines, Tagaytay City on
May 6 -10, 2008

This learning instrument was developed by the following personnel:

1 Technology Teachers:
 Mr. Vic P. Diola
Bauan Technical High School

 Dr. Gilbert M. Castor

Don Alejandro Roces Sr. Science-Technology High School

 Mr. Eddielou L. Dayao

Sanchez Mira School of Arts and Trades

 Mr. Rufo G. Malla

Eulogio Rodriguez Vocational High School

 Mr. Sherwin P. Medrano

San Pedro Relocation Center National High School

 Mr. Remar C. Pinsoy

Baguio National School of Arts and Trades

Contextual Teacher:
Mrs. Daisy Carousel P. Cervantes
Don Alejandro Roces Sr. Science-Technology High School

Facilitators:
 Dr. Edward M. Dela Rosa
 Dr. Corazon L. Echano
TEC-VOC Task Force

Encoders:
 Mrs. Rosario D. Briones
 Mr. Mhariel L. Echano
 Mr. Jason O. Villena

Funding: Department of Education

48
 ACKNOWLEDGEMENT

Copyright: Department of Education 2009

This module is based on Competency-based Curriculum- Contextual

Learning Matrix ( CBC-CLM ) refined during the Writeshop on the Refinement
and Enrichment of Competency-Based Curriculum and Contextual Learning
Matrix of ARTS and TRADES Specializations at Marikina Hotel, Marikina City
on April 20 – 25,2009.

This learning instrument was refined and enriched by the following

educators:

Technology Teachers ( Electronics )

VICTORINO P. DIOLA – Group Leader

TVE Coordinator, Bauan Technical High School
Bauan, Batangas

GIGI C. CORPUZ
Teacher III, Malvar National High School
Malvar, Batangas

ISMAEL G. GALLARDO
Teacher I, Community Vocational High School
Masipit, Calapan City, Oriental Mindoro

REYNALDO C. CUNANAN
Head Teacher VI, EARIST Voc. High School
Nagtahan, Sampaloc, Manila

GEORGE B. FUASO
Teacher II, Gen. Mariano Alvarez Technical High School
GMA, Cavite

RUFO G. MALLA
Teacher II, EARIST Voc. High School
Nagtaha, Sampaloc, Manila

Contextual Teachers:
English

TERESITA P. TANAEL
Teacher III, Gen. Mariano Alvarez High School
GMA, Cavite

CHARLIE I. SORIANO
Teacher I, Don Alejandro Roces, Sr. Science-Technology H.S.
49
 Quezon City

Mathematics

ANALISA ROSA P. LIBRADA

Teacher I, Mathematics Coordinator
San Pedro Relocation Center National High School
San Pedro, Laguna

Science LENALYN N. MANZANO

Teacher I, EARVHS
Nagtahan, Sampaloc manila

GEMMA G. VALLARTA
Teacher III, Science Coordinator
San Pedro Relocation Center National High School
San Pedro, Laguna

Facilitators:

Dr. CORAZON L. ECHANO

Tech-Voc Task Force

Dr. VICTORIO N. MEDRANO

Tech-Voc Task Force

Dr. ORLANDO E. MANUEL

Tech-Voc Task Force

Encoder:

MARISOL E. SALDIVAR

50
 Republic of the Philippines
Department of Education
PUBLIC TECHNICAL -VOCATIONAL
HIGH SCHOOLS

Unit of Competency: MAINTAIN AND REPAIR ELECTRONICALLY-

CONTROLLED DOMESTIC APPLIANCES
Module Title: Maintaining and Repairing Washing
Module No. 5 Machine

51
52