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    HTH139 Individual Assignment

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    alia najihah
    The American service sequence involves greeting guests, seating them and providing water, bread and menus, taking orders and serving courses starting with appetizers, main dishes, and desserts, ensuring guests are satisfied throughout the process by addressing needs and clearing dishes between courses.

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    HTH139 Individual Assignment

    Uploaded by

    alia najihah
    42 views2 pages
    The American service sequence involves greeting guests, seating them and providing water, bread and menus, taking orders and serving courses starting with appetizers, main dishes, and desserts, ensuring guests are satisfied throughout the process by addressing needs and clearing dishes between courses.

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    hth 139

    Original Title

    HTH139 INDIVIDUAL ASSIGNMENT

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    The American service sequence involves greeting guests, seating them and providing water, bread and menus, taking orders and serving courses starting with appetizers, main dishes, and desserts, ensuring guests are satisfied throughout the process by addressing needs and clearing dishes between courses.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    42 views2 pages

    HTH139 Individual Assignment

    Uploaded by

    alia najihah
    The American service sequence involves greeting guests, seating them and providing water, bread and menus, taking orders and serving courses starting with appetizers, main dishes, and desserts, ensuring guests are satisfied throughout the process by addressing needs and clearing dishes between courses.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    The American Service is the simple and informal service that have sequence.

    It is used in some
    restaurant. These are the service sequence:

    1. First and foremost, greeting the guest from the entrance and ask them if they do
    reservation or not. This role will be taken by the host.
    2. If the guest said yes and give the details, you need to leading their way and ask them to
    follow you to go to their table. Show the guests their table and make sure the number of
    the table is right because it is to make sure the guest seated on the right table and it can
    prevent from troubled others like front of the house.
    3. After all the guests have seated, laying the napkin on their lap nicely and neatly. Then,
    pour the cold or warm (according to guest’s favor) into guest’s water goblet on the right
    side of the guest using right hand and pour slowly. Make sure that the water goblet is not
    full and only filled ¾ before the rim.
    4. Then, serve bread and butter to the guest. All the food must be served on the left side of
    the guests using the left hand. Serve it clockwise. In formal occasion, usually the bread
    and butter serve using a tong and for informal occasion it is served in a basket.
    5. Present or show the menu list to guests. Let them decide first and taking their order
    when they are ready. If the guests ask about the menu, you must explain it to them
    every detailed to prevent from food allergic and give some suggestion if appropriate.
    Write down all the order correctly and please be alert with customer’s order. Repeat all
    the orders to customers. Take and the menu and tell the guest estimate time they have
    to wait. If the guests fine with it, just proceed the order.
    6. Next, adjusting the table according to guest’s orders. Remove the flatware that is not in
    use. Serve the beverages first from the right side of customers and using right hand. If
    wine exist in guest’s order, you must present the wine and explain about the wine. Open
    the lid and pour just a bit onto wine glass to give the guest a taste. After they approved
    and like the wine, pour it again but in right amount for about 5 ounces or 147 ml.
    7. Serving the first course. For example, the first course is soup. Do some clearing after all
    the guests finished their soup. Take the soup cup with the saucer and soup spoon. It is
    ready to serve the next course. Always refill empty water goblets.
    8. The next course is appetizer. Serve appetizer and you must serve it and tell them that is
    their appetizer. Refill cold or warm water if needed. After they finished it, clearing again
    and take all the appetizer flatware and silverware.
    9. Serving and presenting the main course. Wait until the customers are finished, clearing
    their dishes and leave the dessert flatware which is spoon and fork also water goblet.
    Crumbing the table once again and make sure it is very clear. Setting the dessert
    silverware in the right place. After that, set up the tea or coffee service cup.
    10. Lastly, serve the dessert and serve the coffee or tea. Refill it if the customers ask for it.
    Present the bill and take the payment after they already finished. Make sure our guests
    smiling while walking out because it is showed that they satisfied with our service.

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