Ravi Pandey

9028761439 I rave20123@gmail.com
Professional Summary

Dedicated HR professional with experience in areas of human resources such as compensation & benefits,
performance appraisal, employee engagement, employee recognition & retention, recruiting, HR policy and
compliance, HR orientation & exits.

Skills
 HR Policy & Process  Employee Engagement
 Payroll  HR Administration
 Compensation & Benefit  Induction & Orientation
 Performance Appraisal  Grievance Redressal
 Recruitment

Work History
Socialswag Technology Pvt Ltd April 2020 - Present
Manager Human Resource-Operations

Job Description: 
 Active Participation in Key Projects and Initiatives in Human Assets Management:
 OKR/KRA/KPI Implementation and undertaking tasks around performance management
 Assess training needs based on competencies for roles and apply them towards the training calendar
and monitor training programs.
 Supports organization staff by establishing a recruiting, testing, and interviewing program; counselling
managers on candidate selection; conducting and analyzing exit interviews; and recommending
changes.

Employee Engagement
 Nurture a positive working environment
 Bridging management and employee relations by addressing demands, grievances, or other issues
 Support current and future business needs through the development, engagement, motivation, and
preservation of human capital
 Plan and implement the Employee Engagement calendar and coordinate towards making it a success

Payroll Processing and Statutory Compliances

 Ensuring policies and procedures are up to date and well adopted across the organization
 Maintain accurate leave, attendance, and payroll data via the HRMS
 Ensuring statutory compliance are met with on-time across regions in India
 Processing accurate and on-time payroll via HRMS and coordinating with Finance, statutory compliance
vendors and third-party vendors to conclude the process on the same
 Coordinate and ensure statutory compliances, for e.g. PF, PT, ESI, and alike

Benefits Management
 Co-ordinate with insurance vendors for required data and inputs for timely renewals of various policies,
i.e. group Mediclaim, term insurance, and alike
 Coordinate towards making various benefits available to employees, for e.g. Meal Vouchers,
Reimbursements, and alike
 Implements employee benefits programs and informs employees of benefits by studying and assessing
benefit needs and trends; recommending benefit programs to management; directing the processing
of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; and
 designing and conducting educational programs on benefit programs.

HR Operations
 Process various documentations required across the employee journey, for e.g. offer letters,
appointment letters, appraisal letters, PIP, confirmation letters, experience letters, and alike
 Ensuring the documentation is on-record and duly signed by required parties in-time
 Conduct seamless exit formalities and process F&F settlements
 Recruitment and Onboarding
 End-to-end hiring across levels via multiple sources, i.e. recruitment agencies, job portals, internal
database, employee referrals, and alike
 Enabling smooth Induction and Onboarding process
 Coordinating with internal stakeholders for job analysis, creating job descriptions, interview
coordinating, and alike
 MIS
 Ensuring updating the hiring database and MIS in real-time for seamless reporting and coordination
 Report to management and provide decision support through HR metrics
 E-Learning implementation
 Driving the culture and values & Organization design
 R&R framework design and rollout
 Ensures legal compliance by monitoring and implementing applicable human resource federal and
state requirements, conducting investigations, maintaining records, and representing the organization
at hearings.
 Manages a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations;
preparing pay budgets; monitoring and scheduling individual pay actions; and recommending,
planning, and implementing pay structure revisions.

ISS Facility Services India Ltd Apr 2013 – Mar 2020

Manager Human Capital- Operations
Core-Responsibilities: Being SPOC I am currently handling Entire TCS Client (FMCG/Catering Division) for Mumbai
West Including Mumbai International Airport IR issues handling 4 Union as well as dealing with more than 2000
employees inclusive of following (TCS Account/Reliance-Hiranandani- Hospital/Mumbai International Airport)
handling Compliance work independently attending Audit. Handling entire Life Cycle for all Site please find the
below Major Role.
 Managed end to end recruitment process.
 Completed joining formalities & conducted new hire orientations. Maintained HRIS data.
 Compiled employee monthly attendance data from timesheet & to process the monthly payroll.
 Enhances the organization's human resources by planning, implementing, and evaluating employee
relations and human resources policies, programs, and practices.
 Maintains the work structure by updating job requirements and job descriptions for all positions.
 Supports organization staff by establishing a recruiting, testing, and interviewing program;
counselling managers on candidate selection; conducting and analyzing exit interviews; and
recommending changes.
 Preparing Following complete set of Compliance documents starts
 Form VIII/Muster Roll/Wage Register/Leave Register/Register of Employees/PF ECR/Payment
Declaration/PF-ESIC Declaration/Accident Register / Maternity Register

 Monthly compliance Audit document coordination with clients for form VI as well as dealing
with Labour officer to get the labour license.
 Attending client Compliance audit on monthly/Quarterly/Six monthly Basis/Annually Basis.
 Interaction with clients for documentation for getting Licenses.
  Keeping tracker for all licenses so before due date process will start for renewals.
 Handling 3 different Unions (Internal as well as External) at Site Level to make sure smooth
functioning of site operation.
 To keep tracker of Labour License FDA Licence as well as MLWF/D.A.
 STRATEGIC HR
 Part of Corporate HR team managing organization wide initiatives like Organization restructuring,
Change management, Talent Management, Leadership Development& Performance management
systems.
 Responsible for preparing various HR Dashboards, Business reports & trackers for top management,
functional/ management meets
 Responsible for formulating new HR policies & processes based on organizational needs along with
upgrading existing policies from time to time to meet the business requirements.
 Responsible for designing and implementation of Performance Management System.
 Executed Bell-curve across the organization for the purpose of appraisal.

Surya Hospital April 2010 – Mar 2013

Assistant Manager HR-Operations

 Completed joining formalities & conducted new hire orientations.

 Collaborates with senior leadership to understand the organizations goals and strategy related to
staffing, recruiting, and retention.
 Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and
surveys to support the organizations human resource compliance and strategy needs.
 Administers or oversees the administration of human resource programs including, but not limited
to, compensation, benefits, and leave; disciplinary matters; disputes and investigations;
performance and talent management; productivity, recognition, and morale; occupational health
and safety; and training and development.
 Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent
management.
 Conducts research and analysis of organizational trends including review of reports and metrics
from the organizations human resource information system (HRIS) or talent management system.
 Monitors and ensures the organizations compliance with federal, state, and local employment laws
and regulations, and recommended best practices; reviews and modifies policies and practices to
maintain compliance.
 Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human
resources, talent management, and employment law; applies this knowledge to communicate
changes in policy, practice, and resources to upper management.
 Develops and implements departmental budget.
 Facilitates professional development, training, and certification activities for staff.
 Prepared and scheduled training calendar for different business units.
 Consolidated the training feedback & maintained training records.
 Being part of resource management team - Assigned & released employees to various
project through internal application MIS. Prepared daily & monthly utilization report.

Promart Retail India Pvt Ltd May 2005 –

Feb 2010
Sr. HR Executive
 Recruitment & Selection- Talent Acquisition
 Liaising with the company's senior management to determine their human resources requirements.
Talent Acquisition
 Design and implement recruitment strategy on external and internal sourcing from Junior to senior
level Employees, handling complete recruitment cycle i.e. from Manpower Planning till hiring of the
suitable candidate.
 Creating job descriptions of key positions and ensuring that the roles and responsibilities are clearly
communicated to the respective incumbents in position.
 Conducted number of walk-in drives for entry-level recruitment.
 Handling Campus recruitment and Summer Trainings.
 Use social media, job portals, Internet sourcing, and other technical means to source candidates for
open jobs.
 Finalizing and overseeing staff budgets including annual salary reviews as per the annual budgetary
guidelines and performance review guidelines issued by the management.

Induction & Orientation- Talent Development

 Complete the joining formalities i.e. Collect the required documents, creation of login id for
attendance/outlook mail introduce and set the KRA for new joinee, design Reporting System &
assign Mentor as per the respective department.
 Coordinating and establishing schedule with HODs for the Induction of new Joinee
 Designing induction program & onsite visits for Management Trainee

Training & Development- Talent Development

 Scheduling and managing overall development of Management Trainee via conducting on site and
off site trainings with HODs
 Designing case studies and evaluation benchmarks for Management Trainee
 Closely work with managers to Identify, compile and analyze training needs of the Company
 Facilitate to prepare training calendar for organizing internal trainings and external training
 Training feedback, evaluation and effectiveness check.

Statutory and compliances:

 ESI - getting the Declaration form filled by the eligible candidates, submitting the form to the ESI
office, getting the ESI number, submission of ESI returns, maintaining the ESI register.
 PF - getting the form 2 filled by candidates, allotting them the PF Account no, submission of the
FORM, 19 & 10C etc
 Closely auditing Contractor compliances every fort night
 Maintaining the statutory records such as AUDIT REGISTER, MASTAR ROLL, WAGES REGISTER, LEAVE
RECORDS, BONUS REGISTER, MATERNITY REGISTER etc.

360 Degree Vendor Management

 Handle the entire spectrum of activities across providing facilities support and efficiently handle
contractors, housekeeping /pantry services, mail room operations, Record management and house-
keeping/tea/coffee/water services.
 Acting as one-point contact for all administrative matters like Time keeping and attendance, canteen
management, guest house management, maintenance, upkeep and repairs of company’s assets,
 Telephone lines, mobile phones, logistics and courier services, procurement, storage and issue of
stationery and compensation of employees
 Identifying dependable and cost-effective vendors for various services and maintaining schedule of
alternate vendors and vendor accounts, also responsible for releasing purchase order and handling
purchase of materials.
 Liaised with Vendors and Agencies for signing effective corporate deals and contracts for AMCs.
 Maintain the care and use of housekeeping supplies and equipment, etc. Perform regular
inspections for sanitation, order, safety and proper performance of assigned duties. Inspect storage
rooms, utility & janitorial closet, etc., for upkeep and supply control.

ACADEMIC & PROFESSIONAL CREDENTIALS

QuQalification School/University Year of Passing

T.YBcom Viva Collage of commerce 2007

and science
HSC Matruchaya Junior College 2004

SSC Kanchal high School 2002

PERSONAL DETAILS:

Name: Ravi Pandey

Address: 1/Raja Apt, Christianwadi,Next to ICIC bank Marol Maroshi Road Andheri East.

Mobile: 9028761439.

Date of Birth: 02nd Oct 1986