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CBT - Joseph

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KEYSTONE TECHNICAL INSTITUTE

OF LOPEZ, QUEZON, INC.


FOOD AND BEVERAGE SERVICE NCII

Competency Based Training

JOSEPH E. ALANO
Trainer
KEYSTONE TECHNICAL INSTITUTE OF
LOPEZ, QUEZON, INC.
3rd Floor, LQMC Bldg., Anda St.,
Brgy. Talolong, Lopez, Quezon
Keystone Technical Institute of
Lopez, Quezon Inc.

is an institution accredited by TESDA


that offers Technical and Vocational
Education and Training Courses (TVET)
under the Technical Education and Skills
Development Authority (TESDA).

Establish on November 15, 2015


COURSES OFFERED
Food and Beverage Service
NC II 356 hours

Bread and Pastry Production


NCII 141 hours

Trainer’s Methodology
Level I 256 hours
ASSESSMENT CENTER
•Food and Beverage Service NC II
•Bread and Pastry Production NC II
•Cookery NC II
•Bookkeeping NCIII
•Trainer’s Methodology Level !
Competency Based
Training
It is a training delivery
approach that focuses on the
competency development of
the trainee as a result of a
training.
CBT Process Flow

Review learning
Trainee enters
package YES
program
Satisfactorily
• Orientation Performed
• Recognition of Prior Learning
View multimedia Competency?
• Role of trainer/trainee materials Trainer Trainer
observes Rates NO
performance performance
YES
Use manuals Have completed
all the
competencies?
NO
Trainee selects Observe Trainee
Trainee
competency demonstration Rates own
practices task
and receive performance Have enough
instructions Competency/ies
been
Practice skills in NO achieved?
• Administer Learning Contract workshop
• Organize learning strategy YES
• Provide materials Trainee exits
• Introduce CBLM materials Receive program
• Introduce the Use of assistance and
Achievement Progress advise Trainee exits Undergo Nat’l
Report program Assessment
10 Principles of CBT
1. The training is based on
curriculum developed from the
competency standards.
2. Learning is modular in its
structure.
3. Training delivery is
individualized and self-paced.
Role of the Trainer
1. Serves as a team member to
determine what is to be learned.
2. Manages Learning
3. Diagnoses and solves learning
problems.
Role of the Trainee
1. You can learn at your own rate
within program guidelines.
2. You can evaluate your own progress
to see how well you are doing.
3. You can move freely in this
workshop, laboratory or in
training center.
FOOD AND BEVERAGE
SERVICES NCII

Basic Competency 18 hours

Common Competency 18 hours

Core Competency 320 hours


Basic Competencies (18hours)
UNIT OF COMPETENCY NO. HOURS

1. Participate in Workplace Communication 4 ½ hours

4 ½ hours
2. Work in a Team Environment
4 ½ hours
3. Practice Career Professionalism
4 ½ hours
4. Practice Occupational Health and Safety
Procedures
Common Competencies (18hours)
UNIT OF COMPETENCY NO. HOURS

1. Develop and update industry knowledge 3 ½ hrs.

2. Observe work place hygiene procedures 3 ½ hrs.

3. Perform computer operations 3 ½ hrs.

4. Perform work place and safety practices 3 ½ hrs.

5. Provide effective customer service 4 hrs.


Core Competencies (320hours)
UNIT OF COMPETENCY NO. HOURS

1. Prepare the dining room or 64 hrs.


restaurant area for service
2. Welcome guests and take food and 40 hrs.
beverage orders
3. Promote food and beverage 40 hrs.
products
4. Provide food and beverage services 64 hrs.
to the guests
5. Provide room service 80 hrs.
6. Receive and handle guest concern 32 hrs.
COMPETENCY-BASED LEARNING MATERIAL
Information Sheet Self-check

Task Sheet Job Sheet


9 CBT Area
 Practical Work Area
 Learning resource area
 Institutional assessment area
 Contextual Learning Laboratory
 Quality Control Area
 Trainers Resource Center
 Distance Learning
 Computer Laboratory
 Support Service Area
Monitoring Tool

Achievement Chart

Progress Chart

TRB
Evaluation System

Interview/Questioning

Demonstration

Written Test

Observation

Oral Questioning
NYC-Not Yet
C-Competent Competent
THANK YOU!

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