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CONSUMER BUYING
      BEHAVIOR & ITS
  IMPLICATIONS FOR THE
  EXISTING COMPANIES IN
   THE INDIAN MARKET
              COURSE: - PGCBM 18

        FACULTY:- Dr Pingali Venugopal



Subject:- PRINCIPALS OF MARKETING

SUBMITTED BY :- Surojit Kumar Saha
SMS ID:- 2406464
CENTRE:- Patna - South Gandhi Maidan
1ST STAGE: CHOOSING A PRODUCT CATEGORY WHICH
HAS AN INTERNATIONAL, NATIONAL AND LOCAL
RESEMBLENCE.



I will take the SOAP CATEGORY as the topic of our POM project.

This category has a Competition among LOCAL, NATIONAL and INTERNATIONAL
players.

The Category has presence and acceptation in rural as well as urban markets.

This category is seeing entry of Local and national players and extreme rise in
competition.




This category in perusal to the Indian market sees majors like HUL in international
players, ITC in emerging national players and Chhattisgarh Soaps in local players.



We will be studying the activities and marketing procedure implemented by these
companies to motivate buying behavior of the consumer and increase sales.



INDUSTRY ANALYSIS:
The toilet soaps market is estimated at Rs 15,000 pa approx including small imports.
The market is littered over with several, leading national and global brands and a
large number of small brands, which have limited markets. The popular and
premium brands include Lifebuoy, Lux, Cinthol, Liril, Rexona, and Nirma.
Toilet soaps, despite their divergent brands, are not well differentiated by the
consumers. It is, therefore, not clear if it is the brand loyalty or experimentation
lured by high volume media campaign, which sustain them. A consequence is that the
market is fragmented. It is obvious that this must lead to highly competitive market.
Toilet soap, once only an urban phenomenon, has now penetrated practically all
areas including remote rural areas. The incremental demand flows from population
increase and rise in usage norm impacted as it is by a greater concern for hygiene.
Increased sales revenues would also expand from up gradation of quality or per
unit value.
As the market is constituted now, it can be divided into four price segments:
premium, popular, discount and economy soaps. Premium soaps are estimated to
have a market volume of about 557611 tonnes. This translates into a share of
about14 to 15%.
Soaps form the largest pie of the FMCG Market with bathing & toilet soaps accounting
for around 30% of the soap market, by value. Currently, the soap industry is divided
into three segments namely Premium, Popular and Economy/ Sub popular.
To fight competition, major players Hindustan Unilever Ltd (HUL), Godrej Consumer
Products Ltd (GCPL) and Wipro Consumer Care & Lighting are now drawing up fresh
game plans. And the accent is clearly on innovation to gain mind share as well as
market share in this overcrowded category.


MAJOR PLAYERS:

Hindustan Unilever Ltd.
With over seven brands — LUX, LIFEBUOY, HAMAM, REXONA, BREEZE, DOVE and
PEARS — has 51.2% volume share of the overall soap market. HUL is India's largest
Fast Moving Consumer Goods Company; its journey began 75 years ago, in 1933,
when the company was first incorporated. The company stirring the lives of two out
of three Indians with over 20 distinct categories in Home & Personal Care Products
and Foods & Beverages and also one of the country's largest exporters. HUL's brands
includes Lifebuoy, Lux, Surf Excel, Rin, Wheel, Fair & Lovely, Pond's, Sunsilk, Clinic,
Pepsodent, Close-up, Lakme, Brooke Bond, Kissan, Knorr-Annapurna, Kwality Wall's
- are household names across the country. They are manufactured in over 40
factories across India. In the Rs 14915 crore by sales soap market, HUL’s market
share has dropped to 51.6% value market share in March 2009 from 55.9% in March
2006.



Godrej Consumer Products
GCPL, India’s second largest soap maker after Hindustan Unilever Ltd, has
nearly9.2% market share. With 11% market share in value terms, it is the second
largest soap maker after Hindustan Unilever. Godrej Consumer Products (GCPL) is a
major player in the Indian FMCG market with leadership in personal, hair, household
and fabric care segments. The company is one among the largest marketer of toilet
soaps in the country with leading brands such as CINTHOL, FAIRGLOW, NIKHAR,
&ALLCARE. Fairglow brand, India's first Fairness soap, has created marketing
history as one of the most successful innovations. It is also the preferred supplier for
contract manufacturing of toilet soaps, some of which are the most well-known
brands in the country.

Wipro
In the Indian market, Wipro is a leader in providing IT solutions and services for the
corporate segment in India. Wipro also has a profitable presence in niche market
segments of infrastructure engineering and consumer products & lighting. Wipro has
made a large acquisition in the Consumer Care business. The presence of Wipro in
the toilet soap industry can be seen through their brands such as SANTOOR and
CHANDRIKA. With industry leading organic growth rates and the acquisition ,
Consumer care business has reached a Revenue run rate in excess of $100 million
per quarter.

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Lux soap is a product of Hindustan Unilever Limited (HUL), India's largest FMCG company. Lux has a 15% market share in the soap category, making it the leading beauty soap brand. It has a wide range of variants and a strong distribution and promotion network. Lux faces competition from other beauty soaps like Pears and new entrants like Vivel. However, its strong brand image and continuous innovation have helped Lux maintain its leadership position. The report recommends that Lux launch ayurvedic variants, target rural areas and male customers to further increase its market share.

Nirma
Incorporated as a private limited company, Nirma was converted into a deemed
public company and then to a public limited one in Nov.'93. Nirma has a leadership
presence in Detergents, Soaps and Personal Care Products. To have a greater control
on the quality and price of its raw materials, Nirma undertook backward integration
into manufacture of Industrial Products like Soda Ash, Linear Alkyl Benzene (LAB),
Alfa Olefin Sulphonates (AOS), Fatty Acid, Glycerine and SulphuricAcid. During
1996-97, Nilnita Chemicals, Nirma Detergents, Nirma Soaps andDetergents, and
Shiva Soaps and Detergents were amalgamated with the company.The company
created 'Nirma Consumer Care Ltd.' - a wholly owned subsidiary on22nd Aug.'97,
which is the sole licensee of the brand name 'Nirma' within India. Nirma enjoys a
share of 6.74% in soaps.



ITC
ITC, the country’s largest cigarette maker, entered the segment last year and has
made a strong headway in a short time. According to AC Nielsen, its share has grown
to 1.75% in just five months despite the fact that many of its brands such as Superia,
Fiama Di Wills and Vivel are currently sold in only six states
2ND STAGE: IDENTIFING THE BUYING BEHAVIOR OF THE
IDENTIFIED PRODUCT CATEGORY



WHY DO CONSUMERS BUY?
ANSWER: - TO SATISFY THEIR NEEDS.


How Consumers Buy?

Low involvement products
1 Alternatives within the same product class are
    similar
2 Does not reflect buyers self concept
3 Frequent brand switching behavior
    E.g. buying a bathing bar (Toilet Soap)


Types of Buying Behavior
                          HIGH INVOLVEMENT          LOW INVOLVEMENT

SIGHNIFICANT DIFFERENCE   COMPLEX BUYING BEHAVIOUR VARIETY SEEKING BUYING
BETWEEN BRANDS                                     BEHAVIOUR

FEW DIFFERENCES BETWEEN   DISSONANCE REDUCING       HABITUAL BUYING
BRANDS                    BUYING BEHAVIOUR          BEHAVIOUR
What influences consumers to purchase products or services?

The consumer buying process is a complex matter as many internal and external
factors have an impact on the buying decisions of the consumer.

When purchasing a product there several processes, which consumers go
through?



                                                                 POST
   NEED           INFORMATION    SEARCH FOR      PURCHASED
                                                                 PURCHASE
   RECOGNITION    SEARCH         ALTERNATIVES    ICISION
                                                                 BEHAVIOR




             PURCHASE PROCESS


Fig 1.
Fig 2




Analyzing the buying behavior of our selected category

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The soap category falls under the low involvement segment and its buying
behavior does not always follow the whole purchase process.

Here the NEED RECOGNITION is the most important.

Here after the consumer goes straight to the buying option.

HABITUAL Buying Behavior

   1      the consumer is aware of his/her choice

   2      decision is based on personal experience

   3      spends low or no time in choosing an alternative

   4      perceives low risks

VAIRITY SEEKING Buying Behavior

This category shows a change when there is a new launch which leads to a
change in the consumer’s decision criteria.

New launches lead to trail purchases


PICKING

The consumer is indifferent to the brands and is motivated by the Place and
Time Utility. The behavior is ruled by CONVINIENCE AND AVABILITY.

IMPULSE

The consumer reacts to his/her sudden urge to purchase the product. This
behavior is dominated by the AVABILITY of products in the store.




RECALL or RECOGNITION
The consumer is ruled by the marketing activities of a particular brand and the
decision has already been made.




NEED RECOGNITION IN SOAP CATEGORY



                                 TYPES OF NEEDS

                                                                        SELF
   BASIC            SECURITY          SOCIAL            STATUS          ACTUALI
                                                                        ZATION



Basic needs in SOAP CATEGORY

   1       Cleanliness
   2       Freshness

Here a consumer searches for a product which will give him/her a feel of
cleanliness and freshness after using it.

The Liril , Vivel-Deo and Cinthol ads shows the fulfillment of this need using the
products.




Security needs in SOAP CATEGORY

   1   Health Conscious
2   Skin Friendly
   3   Washing hands before entering kitchen
   4   Washing hands before eating
   5   Washing hands after using the toilet

Here a consumer searches for a product which gives a feeling of security from
germs after using the product. The product should also not have any after use
effects.

The Lifebuoy and Dettol Ads show fulfillment of the security need.



Social needs in SOAP CATEGORY

   1   One wants to be clean and odorless to be accepted in the society
   2   One wants to look fresh and attractive

Here a consumer wants to satisfy his/her own self as well as the socially
accepted by the people.

The Superia “Father Baby” Ad shows the fulfillment of this Social need.



Status needs of SOAP CATEGORY

  1    Feeling proud when demanding the product
  2    Pricing

Here a consumer looks at the ingredients of the product, the after effect and the
feel after using the product. The pricing of the product also stirs the need.




Self Actualization need in SOAP CATEGORY

  1    Brand loyalty
  2    Post used satisfaction
3   Feeling more than using a soap
  4   Feeling of Beauty and admiration .

Here a consumer gets more than what are the basic needs from soap. Here
he/she feels or gets more.

The Dove Soap Ad and Godrej No 1 fulfills the self actualization need by making
a woman feel more complete by using the product



Rebel Need in SOAP CATEGORY

  1   Soaps for men
  2   Soaps restricting body odour

A category which thinks above the basic need and is a very small category.


The Park Avenue Ad projects to fulfill the need of people in this category.




In the SOAP Category the Buying Behavior is often dominated by the

PRICE SEGMENTS AND CLASSIFICATIONS.

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CLASSIFICATIONS                         EXAMPLES
Medical                                 Medimix,Chandrika
DISCOUNT                                Breeze,Superia,Nima,Dyna
POPULAR                                 Lifebuoy,Santoor,Vivel,
PREMIUM                                 Lux, rexona,Liril,
SUPER PREMIUM                           Dove, Fiama Di Wills




3RD STAGE: UNDERSTANDING THE IMPLICATIONS OF
DIFFERENT COMPANIES.
India is a fascinating country where people of many different communities and
religions live together in unity. Indian Population is polygenetic and is an
amazing amalgamation of various races and cultures.
The territory of India, represents a geographical amalgamation of various
features with its mountain ranges, valleys, desert regions, tropical rain forests,
fertile plains, dry plateaus, coastal areas etc.

The population split between RURAL and URBAN areas in INDIA is 72% and 28%
respectively. So the Buying Behavior and the Marketing strategies differ for the
respective areas.

A few charts to explain the contributions before understanding the implications
by different companies.



CATEGORYWISE CONTRIBUTION OF INDIAN MARKET



                              2%   5%
                                                          19%
                   11%


        13%



                                                                         14%

              5%                                                   3%

                                         28%



               Washing Powders     Dets Cakes Bars    Soaps Cakes Bars
               Toilet Soaps        Shampoos           Skin Creams+Talc
               Toothpastes         Toothbrushes       Utensil Cleaners
Rural Urban Contribution in the SOAP Category

Urban – 37% and Rural – 63%
Strategies of different companies in RURAL Markets




1    Rural Haat Activation

     Communicate in media dark regions.

2    Salience in the haat

     Brand Communication.

     Selling.

     Retailer branding for multiplier.

     Cinema in the evenings.

3    Interweave brand communication

     Pre-publicity for the same in neighboring villages.

     Lucky Draw against wrappers.

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STANDEES




     BANNERS
CALENDERS




VISIBILITY IS DONE BY COMPANIES IN
BOTH RURAL AND URBAN
 1   CLUTER BRECKING VISIBILITY & SHOP BRANDING
2   EYE LEVEL VISIBILITY
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1   CONSUMER SCHEMES

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2   Wholesale Activity

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These type of activities attract retailers from the wholesale outlet.




To Attract traders different types of schemes, like trade discounts , QPS and
STPRs are run . these schemes help to sell in depth and block the traders
capital.



CONSUMER PROMOTIONS




To attract customers Consumer promotions are also run. it gives a advantage to
the product over its competitor.

Consumer Wrapper redemption and coupon Schemes.
Consumer coupons and wrapper redemption schemes are an important way of
holding and increasing market share.

It also helps in increasing the customer base and helps in increasing the
purchase quantity and frequency of loyal customers.




SAMPLE PICTURES OF PRODUCTS WHOSE NAMES HAVE BEEN USED IN THE
PROJECT
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Pom project 2406464

  • 1. CONSUMER BUYING BEHAVIOR & ITS IMPLICATIONS FOR THE EXISTING COMPANIES IN THE INDIAN MARKET COURSE: - PGCBM 18 FACULTY:- Dr Pingali Venugopal Subject:- PRINCIPALS OF MARKETING SUBMITTED BY :- Surojit Kumar Saha SMS ID:- 2406464 CENTRE:- Patna - South Gandhi Maidan
  • 2. 1ST STAGE: CHOOSING A PRODUCT CATEGORY WHICH HAS AN INTERNATIONAL, NATIONAL AND LOCAL RESEMBLENCE. I will take the SOAP CATEGORY as the topic of our POM project. This category has a Competition among LOCAL, NATIONAL and INTERNATIONAL players. The Category has presence and acceptation in rural as well as urban markets. This category is seeing entry of Local and national players and extreme rise in competition. This category in perusal to the Indian market sees majors like HUL in international players, ITC in emerging national players and Chhattisgarh Soaps in local players. We will be studying the activities and marketing procedure implemented by these companies to motivate buying behavior of the consumer and increase sales. INDUSTRY ANALYSIS: The toilet soaps market is estimated at Rs 15,000 pa approx including small imports. The market is littered over with several, leading national and global brands and a large number of small brands, which have limited markets. The popular and premium brands include Lifebuoy, Lux, Cinthol, Liril, Rexona, and Nirma. Toilet soaps, despite their divergent brands, are not well differentiated by the consumers. It is, therefore, not clear if it is the brand loyalty or experimentation lured by high volume media campaign, which sustain them. A consequence is that the
  • 3. market is fragmented. It is obvious that this must lead to highly competitive market. Toilet soap, once only an urban phenomenon, has now penetrated practically all areas including remote rural areas. The incremental demand flows from population increase and rise in usage norm impacted as it is by a greater concern for hygiene. Increased sales revenues would also expand from up gradation of quality or per unit value. As the market is constituted now, it can be divided into four price segments: premium, popular, discount and economy soaps. Premium soaps are estimated to have a market volume of about 557611 tonnes. This translates into a share of about14 to 15%. Soaps form the largest pie of the FMCG Market with bathing & toilet soaps accounting for around 30% of the soap market, by value. Currently, the soap industry is divided into three segments namely Premium, Popular and Economy/ Sub popular. To fight competition, major players Hindustan Unilever Ltd (HUL), Godrej Consumer Products Ltd (GCPL) and Wipro Consumer Care & Lighting are now drawing up fresh game plans. And the accent is clearly on innovation to gain mind share as well as market share in this overcrowded category. MAJOR PLAYERS: Hindustan Unilever Ltd. With over seven brands — LUX, LIFEBUOY, HAMAM, REXONA, BREEZE, DOVE and PEARS — has 51.2% volume share of the overall soap market. HUL is India's largest Fast Moving Consumer Goods Company; its journey began 75 years ago, in 1933, when the company was first incorporated. The company stirring the lives of two out of three Indians with over 20 distinct categories in Home & Personal Care Products and Foods & Beverages and also one of the country's largest exporters. HUL's brands includes Lifebuoy, Lux, Surf Excel, Rin, Wheel, Fair & Lovely, Pond's, Sunsilk, Clinic, Pepsodent, Close-up, Lakme, Brooke Bond, Kissan, Knorr-Annapurna, Kwality Wall's - are household names across the country. They are manufactured in over 40 factories across India. In the Rs 14915 crore by sales soap market, HUL’s market
  • 4. share has dropped to 51.6% value market share in March 2009 from 55.9% in March 2006. Godrej Consumer Products GCPL, India’s second largest soap maker after Hindustan Unilever Ltd, has nearly9.2% market share. With 11% market share in value terms, it is the second largest soap maker after Hindustan Unilever. Godrej Consumer Products (GCPL) is a major player in the Indian FMCG market with leadership in personal, hair, household and fabric care segments. The company is one among the largest marketer of toilet soaps in the country with leading brands such as CINTHOL, FAIRGLOW, NIKHAR, &ALLCARE. Fairglow brand, India's first Fairness soap, has created marketing history as one of the most successful innovations. It is also the preferred supplier for contract manufacturing of toilet soaps, some of which are the most well-known brands in the country. Wipro In the Indian market, Wipro is a leader in providing IT solutions and services for the corporate segment in India. Wipro also has a profitable presence in niche market segments of infrastructure engineering and consumer products & lighting. Wipro has made a large acquisition in the Consumer Care business. The presence of Wipro in the toilet soap industry can be seen through their brands such as SANTOOR and CHANDRIKA. With industry leading organic growth rates and the acquisition , Consumer care business has reached a Revenue run rate in excess of $100 million per quarter.
  • 5. Nirma Incorporated as a private limited company, Nirma was converted into a deemed public company and then to a public limited one in Nov.'93. Nirma has a leadership presence in Detergents, Soaps and Personal Care Products. To have a greater control on the quality and price of its raw materials, Nirma undertook backward integration into manufacture of Industrial Products like Soda Ash, Linear Alkyl Benzene (LAB), Alfa Olefin Sulphonates (AOS), Fatty Acid, Glycerine and SulphuricAcid. During 1996-97, Nilnita Chemicals, Nirma Detergents, Nirma Soaps andDetergents, and Shiva Soaps and Detergents were amalgamated with the company.The company created 'Nirma Consumer Care Ltd.' - a wholly owned subsidiary on22nd Aug.'97, which is the sole licensee of the brand name 'Nirma' within India. Nirma enjoys a share of 6.74% in soaps. ITC ITC, the country’s largest cigarette maker, entered the segment last year and has made a strong headway in a short time. According to AC Nielsen, its share has grown to 1.75% in just five months despite the fact that many of its brands such as Superia, Fiama Di Wills and Vivel are currently sold in only six states
  • 6. 2ND STAGE: IDENTIFING THE BUYING BEHAVIOR OF THE IDENTIFIED PRODUCT CATEGORY WHY DO CONSUMERS BUY? ANSWER: - TO SATISFY THEIR NEEDS. How Consumers Buy? Low involvement products 1 Alternatives within the same product class are similar 2 Does not reflect buyers self concept 3 Frequent brand switching behavior E.g. buying a bathing bar (Toilet Soap) Types of Buying Behavior HIGH INVOLVEMENT LOW INVOLVEMENT SIGHNIFICANT DIFFERENCE COMPLEX BUYING BEHAVIOUR VARIETY SEEKING BUYING BETWEEN BRANDS BEHAVIOUR FEW DIFFERENCES BETWEEN DISSONANCE REDUCING HABITUAL BUYING BRANDS BUYING BEHAVIOUR BEHAVIOUR
  • 7. What influences consumers to purchase products or services? The consumer buying process is a complex matter as many internal and external factors have an impact on the buying decisions of the consumer. When purchasing a product there several processes, which consumers go through? POST NEED INFORMATION SEARCH FOR PURCHASED PURCHASE RECOGNITION SEARCH ALTERNATIVES ICISION BEHAVIOR PURCHASE PROCESS Fig 1.
  • 8. Fig 2 Analyzing the buying behavior of our selected category
  • 9. The soap category falls under the low involvement segment and its buying behavior does not always follow the whole purchase process. Here the NEED RECOGNITION is the most important. Here after the consumer goes straight to the buying option. HABITUAL Buying Behavior 1 the consumer is aware of his/her choice 2 decision is based on personal experience 3 spends low or no time in choosing an alternative 4 perceives low risks VAIRITY SEEKING Buying Behavior This category shows a change when there is a new launch which leads to a change in the consumer’s decision criteria. New launches lead to trail purchases PICKING The consumer is indifferent to the brands and is motivated by the Place and Time Utility. The behavior is ruled by CONVINIENCE AND AVABILITY. IMPULSE The consumer reacts to his/her sudden urge to purchase the product. This behavior is dominated by the AVABILITY of products in the store. RECALL or RECOGNITION
  • 10. The consumer is ruled by the marketing activities of a particular brand and the decision has already been made. NEED RECOGNITION IN SOAP CATEGORY TYPES OF NEEDS SELF BASIC SECURITY SOCIAL STATUS ACTUALI ZATION Basic needs in SOAP CATEGORY 1 Cleanliness 2 Freshness Here a consumer searches for a product which will give him/her a feel of cleanliness and freshness after using it. The Liril , Vivel-Deo and Cinthol ads shows the fulfillment of this need using the products. Security needs in SOAP CATEGORY 1 Health Conscious
  • 11. 2 Skin Friendly 3 Washing hands before entering kitchen 4 Washing hands before eating 5 Washing hands after using the toilet Here a consumer searches for a product which gives a feeling of security from germs after using the product. The product should also not have any after use effects. The Lifebuoy and Dettol Ads show fulfillment of the security need. Social needs in SOAP CATEGORY 1 One wants to be clean and odorless to be accepted in the society 2 One wants to look fresh and attractive Here a consumer wants to satisfy his/her own self as well as the socially accepted by the people. The Superia “Father Baby” Ad shows the fulfillment of this Social need. Status needs of SOAP CATEGORY 1 Feeling proud when demanding the product 2 Pricing Here a consumer looks at the ingredients of the product, the after effect and the feel after using the product. The pricing of the product also stirs the need. Self Actualization need in SOAP CATEGORY 1 Brand loyalty 2 Post used satisfaction
  • 12. 3 Feeling more than using a soap 4 Feeling of Beauty and admiration . Here a consumer gets more than what are the basic needs from soap. Here he/she feels or gets more. The Dove Soap Ad and Godrej No 1 fulfills the self actualization need by making a woman feel more complete by using the product Rebel Need in SOAP CATEGORY 1 Soaps for men 2 Soaps restricting body odour A category which thinks above the basic need and is a very small category. The Park Avenue Ad projects to fulfill the need of people in this category. In the SOAP Category the Buying Behavior is often dominated by the PRICE SEGMENTS AND CLASSIFICATIONS.
  • 13. CLASSIFICATIONS EXAMPLES Medical Medimix,Chandrika DISCOUNT Breeze,Superia,Nima,Dyna POPULAR Lifebuoy,Santoor,Vivel, PREMIUM Lux, rexona,Liril, SUPER PREMIUM Dove, Fiama Di Wills 3RD STAGE: UNDERSTANDING THE IMPLICATIONS OF DIFFERENT COMPANIES. India is a fascinating country where people of many different communities and religions live together in unity. Indian Population is polygenetic and is an amazing amalgamation of various races and cultures.
  • 14. The territory of India, represents a geographical amalgamation of various features with its mountain ranges, valleys, desert regions, tropical rain forests, fertile plains, dry plateaus, coastal areas etc. The population split between RURAL and URBAN areas in INDIA is 72% and 28% respectively. So the Buying Behavior and the Marketing strategies differ for the respective areas. A few charts to explain the contributions before understanding the implications by different companies. CATEGORYWISE CONTRIBUTION OF INDIAN MARKET 2% 5% 19% 11% 13% 14% 5% 3% 28% Washing Powders Dets Cakes Bars Soaps Cakes Bars Toilet Soaps Shampoos Skin Creams+Talc Toothpastes Toothbrushes Utensil Cleaners
  • 15. Rural Urban Contribution in the SOAP Category Urban – 37% and Rural – 63%
  • 16. Strategies of different companies in RURAL Markets 1 Rural Haat Activation Communicate in media dark regions. 2 Salience in the haat Brand Communication. Selling. Retailer branding for multiplier. Cinema in the evenings. 3 Interweave brand communication Pre-publicity for the same in neighboring villages. Lucky Draw against wrappers.
  • 17. STANDEES BANNERS
  • 18. CALENDERS VISIBILITY IS DONE BY COMPANIES IN BOTH RURAL AND URBAN 1 CLUTER BRECKING VISIBILITY & SHOP BRANDING
  • 19. 2 EYE LEVEL VISIBILITY
  • 20. ON GROUND ACTIVATIONS 1 CONSUMER SCHEMES Retail activation where the consumer is benefited on purchase of the product. 2 Wholesale Activity
  • 21. These type of activities attract retailers from the wholesale outlet. To Attract traders different types of schemes, like trade discounts , QPS and STPRs are run . these schemes help to sell in depth and block the traders capital. CONSUMER PROMOTIONS To attract customers Consumer promotions are also run. it gives a advantage to the product over its competitor. Consumer Wrapper redemption and coupon Schemes.
  • 22. Consumer coupons and wrapper redemption schemes are an important way of holding and increasing market share. It also helps in increasing the customer base and helps in increasing the purchase quantity and frequency of loyal customers. SAMPLE PICTURES OF PRODUCTS WHOSE NAMES HAVE BEEN USED IN THE PROJECT
  • 27. Sources. AC Nielsen ,HUL Internal research .