This marketing project report summarizes information about Lux soap from Hindustan Unilever Limited (HUL). It provides an overview of HUL, describes Lux soap and its marketing mix, and analyzes Lux's competitors, market segmentation, and recommendations. The report finds that Lux soap has a 15% market share and is HUL's leading beauty soap brand. It is targeted towards women ages 16-35 from middle-income urban and suburban households.
The skin care industry in India is valued at $180 million and is growing rapidly. It is part of the larger personal care segment of the fast moving consumer goods (FMCG) sector. Key factors driving the industry's growth include rising incomes, greater awareness of hygiene and grooming, and discounts promoting trial of new products. Major players include Hindustan Unilever, CavinKare, Godrej Consumer Products, and Emami. The industry has opportunities to tap the large untapped rural market and gain from rising incomes, but also faces threats from imports and possible regulatory changes.
Lux soap is a product of Hindustan Unilever Limited (HUL), India's largest FMCG company. Lux has a 15% market share in the soap category, making it the leading beauty soap brand. It has a wide range of variants and a strong distribution and promotion network. Lux faces competition from other beauty soaps like Pears and new entrants like Vivel. However, its strong brand image and continuous innovation have helped Lux maintain its leadership position. The report recommends that Lux launch ayurvedic variants, target rural areas and male customers to further increase its market share.
Understanding consumer buying behaviour for beauty products
The document discusses interpretation of beauty and understanding consumer behavior for beauty products. It finds that a majority of women aged 18-30 are willing to spend over half their income on beauty products to look attractive and feel confident. Brand loyalty is high, as women rarely switch brands, though word-of-mouth and friends' opinions significantly influence their choices. The most important factors for women in selecting beauty products are the brand name and quality over price.
Market Research on Consumer Preference towards Detergent Sector
The document is a market research report on consumer preferences for detergent products in India. It discusses the objectives of the research, which were to understand factors influencing consumer purchases such as brand loyalty, qualities considered, and reasons for switching brands. It also profiles the major detergent brands in India such as Nirma, Wheel, Ariel, Surf Excel, and Tide. The report analyzes the detergent market using tools like the 4Ps of marketing, SWOT analysis, and influential consumer factors. It describes the research methodology and experiences conducting fieldwork, such as language barriers and reluctance from some households.
Marketing plan of Unilever Bangladesh | Marketing plan (LUX)
This document provides a market plan for Unilever's LUX brand in Bangladesh. It discusses Unilever's target market as the urban and sub-urban middle and upper middle class. It reviews LUX products, marketing environment, competition and distribution channels. A SWOT analysis is presented. The marketing strategy discusses the 4Ps - product, price, place and promotion. Objectives, budgets and controls are also summarized. Unilever aims to maintain its market leadership through innovative products and aggressive marketing campaigns while expanding to new segments.
This document discusses the pre- and post-COVID-19 scenario for the hand sanitizer market in India. It provides a brief history of hand sanitizers, outlines how the market has been segmented, and describes how consumer behavior and demand has changed significantly since the start of the pandemic. Key factors like rising health awareness, improved standards of living, and the need for prevention against COVID-19 have led to huge growth in the hand sanitizer industry in India.
The document discusses launching a new soap brand called Savlon Men. It summarizes key points from a SWOT analysis, including strengths like the soap's antiseptic and moisturizing properties, as well as opportunities like targeting middle-income consumers. Weaknesses include high costs and existing competition from other soaps. Threats include lack of consumer knowledge and new market entrants. Market segmentation analysis identifies the target demographic as urban and semi-urban men with modern lifestyles. The positioning positions Savlon Men as an antiseptic soap that protects and moisturizes skin without irritation.
Hindustan Unilever Limited (HUL) is India's largest FMCG company, formed in 1933 as Lever Brothers India Limited. It is a subsidiary of Unilever, with over 20 lakh customers, 2000+ suppliers, and 16,500+ employees. HUL has the largest portfolio of brands in India, spanning 20 categories and touching the lives of two out of three Indians daily. In 2012-13, HUL reported net sales of Rs. 25,206 crores. The company's vision is to earn the love and respect of India by making a real difference to every Indian.
The soap market in India is expected to grow at a CAGR of X% between FY 2016 and FY 2021 to reach a value of INR X billion. Company 1's XXX brand is the largest in the market with a X% share, while Company 2's iconic XXX brand has been popular since 1933 with a X% share. Major drivers of growth include rising incomes, product innovations, and government initiatives like Swachh Bharat Mission. Key players compete on new products with different fragrances in the growing but competitive market.
The document provides an overview of the Indian toilet soap category, which is highly fragmented with over 250 brands. It notes that the popular soap segment contributes the highest volume at 37.2% and value at 42.2% of the total personal wash market. The discount soap segment is the only segment growing, while the carbolic soap segment is declining the most at 17% annually as consumers shift to other segments that provide additional benefits.
The document provides a sample competitor analysis report format and compares three detergent brands - RIN (HUL), TIDE (P&G), and GHARI (RSPL). It analyzes each brand's product quality, value chain, target segment, distribution network, promotion strategies, advertising approaches, and pricing. RIN was India's top detergent bar for 20 years known for its whitening power. TIDE uses a multi-channel distribution network and promotions through TV, print, and digital media. GHARI targets rural customers with a low-cost strategy, emphasizing trial through exhibitions and hoardings with a 30 crore annual marketing budget.
The soap manufacturing industry is one of the oldest industries operating in the FMCG sector in India, and accounts for more than 50% of the consumer goods sector. The soap and detergent industry covers laundry and toilet soaps, and synthetic detergents in the form of liquid, powder, and bar. Bar soaps can be classified into three sections—premium, popular, and economic. Read More: https://bit.ly/2COoS8b
Market segmentation involves dividing a market into subgroups of consumers who have common needs, characteristics, or behaviors that cause them to respond similarly to marketing strategies. The document discusses various forms of market segmentation including geographic, distribution, media, price, demographic, time, and psychographic segmentation. It provides examples to illustrate each type of segmentation. The goal of segmentation is to allow companies to focus their marketing efforts on consumer subgroups most likely to be interested in their products or services.
A project on detergent & satisfaction survey of nirma
Nirma is a leading Indian detergent brand that was founded in 1969. It began as a small soap factory operated out of the founder's backyard but grew to become one of the largest detergent brands in the world, with a 35% market share in India. Nirma was able to gain popularity by undercutting competitors' prices and offering a high-quality product. It uses a large distribution network of over 2,000 distributors and 40 million retail outlets to ensure its products are widely available across India. Nirma's low-cost leadership strategy and focus on delivering value to customers has made it a hugely successful brand in rural and urban India.
Kara wipes is a premium wet wipes brand owned by Future Group, India. The internship report summarizes the intern's work experience with Kara wipes, including learning about customer perceptions, brand awareness, and retailer issues. It finds that while Kara wipes offers hygienic products, it faces limitations like lack of awareness, higher prices that deter middle-income customers, and limited distribution. Suggestions include more advertising, sampling, feedback from retailers, and social media promotion to increase awareness and sales of the premium brand.
This document contains the agenda for a two-day user forum on software asset management and iAppraise compliance software. Day 1 includes introductions of the iComply team and attendees, presentations on recent iAppraise developments, software asset management, iAppraise use cases, objective evidence collection, and administration. Day 2 covers compliance trends, upcoming iAppraise features, risk management, licensing models, audit methodologies, and a question and answer session. Attendees are encouraged to take advantage of the opportunity to learn and share experiences.
The document discusses top soap brands in India. It provides background on the introduction of soap to India during British rule. The top three soap brands in India today are Hindustan Unilever Limited, Godrej, and Nirma, which together account for 88% of the market share. HUL is a dominant player with brands like Lux and Lifebuoy. The document also shares results from a survey on consumer soap preferences and brand perceptions in India. The top five preferred brands according to the survey are Lux, Dove, Pears, Dettol, and Lifebuoy.
The document discusses the fast growth of the FMCG sector in India from the 1980s to 1990s when it was a dream industry. After the 1990s, FMCG companies lost their appeal due to a lack of innovation. However, in 2010 consumers were willing to upgrade to better products which helped FMCG companies. The FMCG industry involves frequent, low involvement purchases of consumable goods. Major FMCG companies in India include HUL, P&G, and ITC. HUL is India's largest consumer goods company while P&G and ITC also have strong market presences. The FMCG field provides many job opportunities ranging from sales to management.
Marketing mix of whirlpool washing machineVibhor Agarwal
Whirlpool is an American multinational corporation that deals in household appliances founded in 1911. It has a wide marketing network in over 170 countries. Whirlpool offers various high-quality products like washing machines, refrigerators, air conditioners, and more that are compact in size, energy efficient, and durable. It has multiple brands and a wide range of products. Whirlpool implements customer-centric strategies and local customization to meet the needs of the Indian market. It focuses on competitive pricing and uses various promotional strategies like storytelling and emotional advertising to build brand preference. Whirlpool has manufacturing facilities in India and uses an extensive distribution network to supply products globally.
This marketing project report summarizes information about Lux soap from Hindustan Unilever Limited (HUL). It provides an overview of HUL, describes Lux soap and its marketing mix, and analyzes Lux's competitors, market segmentation, and recommendations. The report finds that Lux soap has a 15% market share and is HUL's leading beauty soap brand. It is targeted towards women ages 16-35 from middle-income urban and suburban households.
The skin care industry in India is valued at $180 million and is growing rapidly. It is part of the larger personal care segment of the fast moving consumer goods (FMCG) sector. Key factors driving the industry's growth include rising incomes, greater awareness of hygiene and grooming, and discounts promoting trial of new products. Major players include Hindustan Unilever, CavinKare, Godrej Consumer Products, and Emami. The industry has opportunities to tap the large untapped rural market and gain from rising incomes, but also faces threats from imports and possible regulatory changes.
Lux soap is a product of Hindustan Unilever Limited (HUL), India's largest FMCG company. Lux has a 15% market share in the soap category, making it the leading beauty soap brand. It has a wide range of variants and a strong distribution and promotion network. Lux faces competition from other beauty soaps like Pears and new entrants like Vivel. However, its strong brand image and continuous innovation have helped Lux maintain its leadership position. The report recommends that Lux launch ayurvedic variants, target rural areas and male customers to further increase its market share.
Understanding consumer buying behaviour for beauty productsBhavna Vaja
The document discusses interpretation of beauty and understanding consumer behavior for beauty products. It finds that a majority of women aged 18-30 are willing to spend over half their income on beauty products to look attractive and feel confident. Brand loyalty is high, as women rarely switch brands, though word-of-mouth and friends' opinions significantly influence their choices. The most important factors for women in selecting beauty products are the brand name and quality over price.
Market Research on Consumer Preference towards Detergent SectorArnab Roy Chowdhury
The document is a market research report on consumer preferences for detergent products in India. It discusses the objectives of the research, which were to understand factors influencing consumer purchases such as brand loyalty, qualities considered, and reasons for switching brands. It also profiles the major detergent brands in India such as Nirma, Wheel, Ariel, Surf Excel, and Tide. The report analyzes the detergent market using tools like the 4Ps of marketing, SWOT analysis, and influential consumer factors. It describes the research methodology and experiences conducting fieldwork, such as language barriers and reluctance from some households.
Marketing plan of Unilever Bangladesh | Marketing plan (LUX)AurponArafat
This document provides a market plan for Unilever's LUX brand in Bangladesh. It discusses Unilever's target market as the urban and sub-urban middle and upper middle class. It reviews LUX products, marketing environment, competition and distribution channels. A SWOT analysis is presented. The marketing strategy discusses the 4Ps - product, price, place and promotion. Objectives, budgets and controls are also summarized. Unilever aims to maintain its market leadership through innovative products and aggressive marketing campaigns while expanding to new segments.
This document discusses the pre- and post-COVID-19 scenario for the hand sanitizer market in India. It provides a brief history of hand sanitizers, outlines how the market has been segmented, and describes how consumer behavior and demand has changed significantly since the start of the pandemic. Key factors like rising health awareness, improved standards of living, and the need for prevention against COVID-19 have led to huge growth in the hand sanitizer industry in India.
The document discusses launching a new soap brand called Savlon Men. It summarizes key points from a SWOT analysis, including strengths like the soap's antiseptic and moisturizing properties, as well as opportunities like targeting middle-income consumers. Weaknesses include high costs and existing competition from other soaps. Threats include lack of consumer knowledge and new market entrants. Market segmentation analysis identifies the target demographic as urban and semi-urban men with modern lifestyles. The positioning positions Savlon Men as an antiseptic soap that protects and moisturizes skin without irritation.
Hindustan Unilever Limited (HUL) is India's largest FMCG company, formed in 1933 as Lever Brothers India Limited. It is a subsidiary of Unilever, with over 20 lakh customers, 2000+ suppliers, and 16,500+ employees. HUL has the largest portfolio of brands in India, spanning 20 categories and touching the lives of two out of three Indians daily. In 2012-13, HUL reported net sales of Rs. 25,206 crores. The company's vision is to earn the love and respect of India by making a real difference to every Indian.
The soap market in India is expected to grow at a CAGR of X% between FY 2016 and FY 2021 to reach a value of INR X billion. Company 1's XXX brand is the largest in the market with a X% share, while Company 2's iconic XXX brand has been popular since 1933 with a X% share. Major drivers of growth include rising incomes, product innovations, and government initiatives like Swachh Bharat Mission. Key players compete on new products with different fragrances in the growing but competitive market.
The document provides an overview of the Indian toilet soap category, which is highly fragmented with over 250 brands. It notes that the popular soap segment contributes the highest volume at 37.2% and value at 42.2% of the total personal wash market. The discount soap segment is the only segment growing, while the carbolic soap segment is declining the most at 17% annually as consumers shift to other segments that provide additional benefits.
The document provides a sample competitor analysis report format and compares three detergent brands - RIN (HUL), TIDE (P&G), and GHARI (RSPL). It analyzes each brand's product quality, value chain, target segment, distribution network, promotion strategies, advertising approaches, and pricing. RIN was India's top detergent bar for 20 years known for its whitening power. TIDE uses a multi-channel distribution network and promotions through TV, print, and digital media. GHARI targets rural customers with a low-cost strategy, emphasizing trial through exhibitions and hoardings with a 30 crore annual marketing budget.
The soap manufacturing industry is one of the oldest industries operating in the FMCG sector in India, and accounts for more than 50% of the consumer goods sector. The soap and detergent industry covers laundry and toilet soaps, and synthetic detergents in the form of liquid, powder, and bar. Bar soaps can be classified into three sections—premium, popular, and economic. Read More: https://bit.ly/2COoS8b
Market segmentation involves dividing a market into subgroups of consumers who have common needs, characteristics, or behaviors that cause them to respond similarly to marketing strategies. The document discusses various forms of market segmentation including geographic, distribution, media, price, demographic, time, and psychographic segmentation. It provides examples to illustrate each type of segmentation. The goal of segmentation is to allow companies to focus their marketing efforts on consumer subgroups most likely to be interested in their products or services.
A project on detergent & satisfaction survey of nirmaganeshtiwari
Nirma is a leading Indian detergent brand that was founded in 1969. It began as a small soap factory operated out of the founder's backyard but grew to become one of the largest detergent brands in the world, with a 35% market share in India. Nirma was able to gain popularity by undercutting competitors' prices and offering a high-quality product. It uses a large distribution network of over 2,000 distributors and 40 million retail outlets to ensure its products are widely available across India. Nirma's low-cost leadership strategy and focus on delivering value to customers has made it a hugely successful brand in rural and urban India.
Kara wipes is a premium wet wipes brand owned by Future Group, India. The internship report summarizes the intern's work experience with Kara wipes, including learning about customer perceptions, brand awareness, and retailer issues. It finds that while Kara wipes offers hygienic products, it faces limitations like lack of awareness, higher prices that deter middle-income customers, and limited distribution. Suggestions include more advertising, sampling, feedback from retailers, and social media promotion to increase awareness and sales of the premium brand.
This document contains the agenda for a two-day user forum on software asset management and iAppraise compliance software. Day 1 includes introductions of the iComply team and attendees, presentations on recent iAppraise developments, software asset management, iAppraise use cases, objective evidence collection, and administration. Day 2 covers compliance trends, upcoming iAppraise features, risk management, licensing models, audit methodologies, and a question and answer session. Attendees are encouraged to take advantage of the opportunity to learn and share experiences.
iComply, an auditing firm, uses the iAppraise software to help standardize and improve their audit processes. The software allows iComply to plan audits according to industry standards, collect objective evidence digitally during site visits, and review documentation in real-time to ensure audit quality. This standardized approach helps iComply reduce costs while maintaining independence and collecting the necessary evidence to reconcile audits.
iComply, an auditing firm, uses the iAppraise software to help standardize and improve their audit processes. The software allows iComply to plan audits according to industry standards, collect objective evidence digitally during site visits, and review documentation in real-time to ensure audit quality. This new process helps iComply reduce costs while maintaining independence and collecting the evidence needed to complete audits.
The document discusses upcoming developments for iAppraise including a software demonstration of version 6.1. It also mentions iAppraise's roadmap, suggesting planned future updates and features for the appraisal software. The roadmap is mentioned several times, implying it is an important part of iAppraise's future plans.
The ecological footprint measures how quickly humans consume resources and generate waste compared to how quickly nature can absorb waste and regenerate new resources. It accounts for land and sea areas required to produce the resources we use and absorb our waste, including: energy, settlement, timber and paper, seafood, food and fiber. Taking these factors into account provides insights into sustainability and helps inform policies around sustainable production and consumption, development, climate change and the green economy.
Научно-исследовательская работа "Повышение эффективности учета закупок и скла...Anatoly Simkin
Данная научно-исследовательская работа проводилась на основе кейса по автоматизации процесса материально-технического обеспечения компании ООО «МОСПРОМТРАНСГАЗ». Цель проекта заключалась в повышении эффективности учета закупок и складских запасов. В ходе выполнения работы было осуществлено концептуальное проектирование информационной системы управления предприятием АСУП МТО, в т.ч. было проведено исследование современного состояния нефтегазовой отрасли, выполнен анализ технологий автоматизации. На основании отчета об обследовании предприятия были разработаны требования к созданию автоматизированной системы предприятия. Работа была выполнена во втором семестре магистратуры МФТИ, Анатолий принимал участие в проекте в роли системного архитектора.
Improving the efficiency of logistics management of a petroleum (midstream) company.
This coursework was carried out in the first term of MIPT master's program «System analyze and management». The project based on the logistics management case of a petroleum (midstream) company and aimed to improve the logistics management efficiency. Project team carried out conceptual design enterprise management information system including industry research and analysis, business requirements document, product requirements document. Anatoly participated in the project as a system architect and had heavy workload.
Разработка ИТ-стратегии для ОАО «РСК "МиГ"» Anatoly Simkin
Данный курсовой проект представлял собой разработку ИТ-стратегии для компании РСК МиГ на основании информации представленной в интернете. Был проведен анализ стратегии и структуры компании, аудит существующих бизнес-процессов и обслуживающих их информационных систем. Разработан проект ИТ-стратегии, позволяющий сделать компанию более прозрачной, четко контролировать инвестиции в ИТ, создавать инфраструктуру, адекватную задачам бизнеса. В ходе проекта определениа единая платформы для реализации информационной системы на базе Open SOA.
IT-strategy development for JSC "MiG". This coursework was carried out in the second term of MIPT master's of discipline «IT-management» in 2010. Anatoly developed the IT-strategy for the company JSC «MiG» based on information provided by the Internet. He analyzed the strategy and structure of the company, audited business processes and information systems. He made a draft of the IT-strategy document and presentation. It may improving IT-management to the next era.
Разработка стратегии продвижения Internet Explorer 9 в РоссииAnatoly Simkin
Решение кейса по разработке маркетинговой стратегии продвижения Internet Explorer 9 в России в рамках кейс-чемпионата Microsoft Russia осенью 2010 года. В ходе решения была определена бизнес-модель браузера Internet Explorer, определены основные сегменты потребителей и ценность продукта, а также предложена стратегия продвижения Internet Explorer 9 среди студенческой аудитории.
Developing a marketing strategy to promote Internet Explorer 9 in Russia
Anatoly participated in the Microsoft Russia Case Cup Championship in autumn 2010. The case was about developing a marketing strategy to promote Internet Explorer 9 in Russia. The solution contained a business model for the Internet Explorer browser, identified key customer segments and product value, and a strategy proposal for the promotion of Internet Explorer 9 to the student audience. Anatoly took part as an analyst.
Подсистема управления статусами заказов для 1С: УТ8Anatoly Simkin
Данная презентация была представлена на 52-ой конференции МФТИ "Современные проблемы фундаментальных и прикладных наук" в рамках доклада на участие в конкурсе УМНИК с целью получения финансирования. В презентации рассмотрены технические и бизнес-вопросы решения, описана проведенная апробация и полученные результаты работы в данном направлении. Данная тема посвящена проектированию современного подхода, называемого «управлением соответствиями», обеспечивающего гибкое описание бизнес-процессов на уровне пользователя.
L'oreal Consumer Buying Behaviour - MET STUDENTSRajesh Shetty
L'Oreal was founded in 1909 by a French chemist and is now the world's largest cosmetics company. Headquartered near Paris, L'Oreal started in the hair color business but expanded into skin care, makeup, perfumes, and hair care. It has a portfolio of brands like L'Oreal Paris, Maybelline, Garnier, Lancome, and Vichy. L'Oreal is the top patent holder in nanotechnology in the US. While cosmetics are its main revenue driver, it also operates in dermatology and pharmaceuticals.
The document discusses Hindustan Lever Limited's (HLL) detergent brand Surf Excel. It provides a summary of a market research project conducted on Surf Excel in Orissa, India. The summary includes the objectives of studying Surf Excel's business, marketing practices, competitors and customers in Orissa. Key findings were that Surf Excel has high brand recall and a 66% market share in Orissa. Television was the most used information source but ad recall was low. Over 50% of customers preferred larger pack sizes than 200g. In conclusion, Surf Excel was found to have excellent customer reviews for its cleansing ability and availability.
The document is a student's research report on the sales and distribution of HUL (Hindustan Unilever Limited) products. It includes a student declaration, acknowledgements, preface, executive summary, and table of contents outlining the report structure. The report aims to enhance sales and distribution of HUL personal care products in Ghaziabad through market visits and understanding merchandising solutions. It makes recommendations based on findings from studying the market.
This document provides a report on Consumer Product Limited. It begins with an introduction to fast moving consumer goods (FMCG) and provides an overview of the major players in the Indian FMCG sector. Some of the top FMCG companies in India are listed as Hindustan Unilever Ltd., ITC, Nestle India, GCMMF (Amul), Dabur India and others. The outlook for the FMCG sector in India is positive given the large population and low per capita consumption currently.
The skin care industry in India is valued at $180 million and is growing rapidly due to increasing awareness and concerns about hygiene. Major players like Hindustan Unilever, CavinKare, Godrej Consumer Products, and Emami have a large share of the market. The industry is segmented into products like cleansers, sunscreens, and moisturizers. While still in a growth stage, the industry sees opportunities in India's rising incomes and untapped rural markets.
Factors Impacting NIRMA Marketing : A Success and Failure StoryDr. Mukunda S Medari
Nirma was initially very successful due to its low pricing compared to competitors like HLL. It established a large distribution network across India and used simple effective advertising. However, Nirma now faces challenges as the detergent and soap markets decline and competitors engage in aggressive pricing. To combat this, Nirma has expanded its product portfolio to include foods like edible salt, but continuing innovation will be needed to adapt to shifting customer preferences toward more aspirational brands.
Consumer Trends driving FMCG Innovation in India.pptxArvind Kaila
Urban Indian consumers are increasingly demanding premium products due to rising incomes and urbanization. Companies are responding by launching premium product variants across categories like personal care, food, and beverages. Consumer health consciousness is also shaping product development, with growing demand for herbal and natural products. As consumers adopt digital technologies, companies are using digitization and personalized experiences to engage customers. Major trends expected to impact the FMCG sector include a focus on health and wellness, growth of e-commerce and private labels, and smaller packaging sizes. The Lifebuoy soap brand was able to significantly increase its market share through product innovations, repositioning its messaging around germ protection rather than general health, and expanding into rural markets.
This document is a project report submitted by Rohit Kumar to the Department of Business Studies at Keshav Mahavidyalaya exploring consumer behavior toward Lux soap. It includes an introduction, industry and company profiles on the soap industry and Lux soap, objectives of the report, limitations of the study, and a product profile of Lux soap. The majority of the report appears to be a summary of responses to a questionnaire about Lux soap, including names of respondents and sections on factors influencing soap purchases, opinions of Lux, effectiveness of Lux advertising, and awareness of soap brands.
Nielsen identified a segment of shoppers called "super shoppers" who make up 19% of shoppers but contribute to over 55% of in-store sales. Super shoppers are characterized as big spenders who actively engage with products and have higher ownership of durable goods compared to other shoppers. Their new product trial rate is 20% higher and impulse shopping is 40% higher, presenting opportunities for retailers to influence them in-store. Super shoppers can help identify consumer needs and trends and serve as unofficial spokespeople to gauge market reception.
This document discusses product launches and consumer insights in India from 1957-1976. It provides context about the restricted economy during this period. It then describes the dominance of Sunlight soap in India through much of this period due to high brand loyalty and lack of alternatives, despite its outdated label. As new product forms like detergent powders emerged, Sunlight began losing market share. The document argues that products are relevant within a specific socio-economic context, and it is very challenging to prolong their life once that context changes radically.
A Study on Buying Behavior of Indian Consumers: A Dynamic ViewRHIMRJ Journal
In this dynamic world the behavior of consumers varying day to day. This research study is based on the consumer’s
perceptions, buying behaviour and satisfaction of the consumers in Indian market. The Indian consumers are known for the
high degree of value orientation. India is an attractive market however, the per capita income in India is low and it remains a
huge market, even for luxurious products. Consumer behaviour is difficult and very often not considered rational. The recent
trends which are found in the Indian market are celebrity influence, online shopping, free gifts and discounts and also for
popularity of eco-friendly products.
Hindustan Unilever Limited (HUL) is India's largest fast moving consumer goods company with leadership in home and personal care products and foods and beverages. HUL has over 15,000 employees and 35 power brands that meet daily needs for nutrition, hygiene, and personal care. HUL has a strong organizational culture defined by its mission to add vitality to life and code of business principles focused on integrity, respect, and responsibility. HUL conducts business with the highest ethical standards through fair competition, avoiding conflicts of interest, and not engaging in bribery.
The document discusses Kara skincare wipes, a new product launched by Grasim Industries in India. It is part of Birla Cellulose, which produces various cellulosic fibers and falls under the larger Aditya Birla Group. Kara wipes aim to create a new category of convenient skincare wipes in India. They contain natural ingredients and are alcohol-free and dermatologically tested. The document provides background on Aditya Birla Group and Birla Cellulose, describes various wipe products including Kara baby wipes and Prim home wipes, and details the objectives, benefits and marketing of Kara skincare wipes in India.
This document summarizes a research project on consumer behavior regarding detergent washing powder in semi-rural areas. The researchers surveyed 100 rural consumers from different age groups about their brand preferences, purchasing behaviors, and satisfaction levels related to detergent powder. Key findings include that most respondents use the Wheel brand and purchase detergent from general stores monthly. Price and quality are main factors in purchase decisions. Most consumers are satisfied with the brands they use and their household incomes are between 10,000-20,000 rupees. The conclusion is that rural markets are heterogeneous so marketers need different strategies but can also capitalize on similarities between rural areas.
The document discusses fast moving consumer goods (FMCG) in India. It defines FMCG as consumable items that are purchased regularly and have a quick consumption rate. FMCG products can be categorized into household items, personal care items, and food/beverages. The toothpaste market in India has grown steadily, led by Colgate-Palmolive as the dominant player with over 50% market share. Hindustan Unilever is the second largest player in toothpaste. The document provides an overview of the key players and market shares in the Indian toothpaste industry.
The document provides information on the FMCG sector in India. It discusses key trends in the sector such as rising incomes driving purchases, a favorable FDI policy, and the digital transition. The FMCG market in India is estimated to reach $49 billion by 2020, growing at a CAGR of 27.86%. Rural consumption is also rising, with the rural FMCG market projected to reach $220 billion by 2020. Major players in the rural segment include Colgate, Dabur, Emami, Hindustan Unilever, and Marico Industries. The retail market in India is projected to reach $1.1 trillion by 2020, boosting revenues for FMCG companies.
Body Shop Entering Tier 2 city( India)Alisha Datta
About the Brand
Ojectives of the project
Milestones
Core Values
Product Categfory & Price Range
Location
Promotions
Integrated Marketing Communication
Competive Analysis
Swot
Pest
Target consumer
Why Agra
Indian consumer
Catergory launching in Agra
Where in Agra
Tertiary Trading Area
Proposed promotions
Supply chain
T& A
Competitor Analysis
Proposed Imc
Target Consumer Agra
Swot of Agra
Conclusion
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Pom project 2406464
1. CONSUMER BUYING
BEHAVIOR & ITS
IMPLICATIONS FOR THE
EXISTING COMPANIES IN
THE INDIAN MARKET
COURSE: - PGCBM 18
FACULTY:- Dr Pingali Venugopal
Subject:- PRINCIPALS OF MARKETING
SUBMITTED BY :- Surojit Kumar Saha
SMS ID:- 2406464
CENTRE:- Patna - South Gandhi Maidan
2. 1ST STAGE: CHOOSING A PRODUCT CATEGORY WHICH
HAS AN INTERNATIONAL, NATIONAL AND LOCAL
RESEMBLENCE.
I will take the SOAP CATEGORY as the topic of our POM project.
This category has a Competition among LOCAL, NATIONAL and INTERNATIONAL
players.
The Category has presence and acceptation in rural as well as urban markets.
This category is seeing entry of Local and national players and extreme rise in
competition.
This category in perusal to the Indian market sees majors like HUL in international
players, ITC in emerging national players and Chhattisgarh Soaps in local players.
We will be studying the activities and marketing procedure implemented by these
companies to motivate buying behavior of the consumer and increase sales.
INDUSTRY ANALYSIS:
The toilet soaps market is estimated at Rs 15,000 pa approx including small imports.
The market is littered over with several, leading national and global brands and a
large number of small brands, which have limited markets. The popular and
premium brands include Lifebuoy, Lux, Cinthol, Liril, Rexona, and Nirma.
Toilet soaps, despite their divergent brands, are not well differentiated by the
consumers. It is, therefore, not clear if it is the brand loyalty or experimentation
lured by high volume media campaign, which sustain them. A consequence is that the
3. market is fragmented. It is obvious that this must lead to highly competitive market.
Toilet soap, once only an urban phenomenon, has now penetrated practically all
areas including remote rural areas. The incremental demand flows from population
increase and rise in usage norm impacted as it is by a greater concern for hygiene.
Increased sales revenues would also expand from up gradation of quality or per
unit value.
As the market is constituted now, it can be divided into four price segments:
premium, popular, discount and economy soaps. Premium soaps are estimated to
have a market volume of about 557611 tonnes. This translates into a share of
about14 to 15%.
Soaps form the largest pie of the FMCG Market with bathing & toilet soaps accounting
for around 30% of the soap market, by value. Currently, the soap industry is divided
into three segments namely Premium, Popular and Economy/ Sub popular.
To fight competition, major players Hindustan Unilever Ltd (HUL), Godrej Consumer
Products Ltd (GCPL) and Wipro Consumer Care & Lighting are now drawing up fresh
game plans. And the accent is clearly on innovation to gain mind share as well as
market share in this overcrowded category.
MAJOR PLAYERS:
Hindustan Unilever Ltd.
With over seven brands — LUX, LIFEBUOY, HAMAM, REXONA, BREEZE, DOVE and
PEARS — has 51.2% volume share of the overall soap market. HUL is India's largest
Fast Moving Consumer Goods Company; its journey began 75 years ago, in 1933,
when the company was first incorporated. The company stirring the lives of two out
of three Indians with over 20 distinct categories in Home & Personal Care Products
and Foods & Beverages and also one of the country's largest exporters. HUL's brands
includes Lifebuoy, Lux, Surf Excel, Rin, Wheel, Fair & Lovely, Pond's, Sunsilk, Clinic,
Pepsodent, Close-up, Lakme, Brooke Bond, Kissan, Knorr-Annapurna, Kwality Wall's
- are household names across the country. They are manufactured in over 40
factories across India. In the Rs 14915 crore by sales soap market, HUL’s market
4. share has dropped to 51.6% value market share in March 2009 from 55.9% in March
2006.
Godrej Consumer Products
GCPL, India’s second largest soap maker after Hindustan Unilever Ltd, has
nearly9.2% market share. With 11% market share in value terms, it is the second
largest soap maker after Hindustan Unilever. Godrej Consumer Products (GCPL) is a
major player in the Indian FMCG market with leadership in personal, hair, household
and fabric care segments. The company is one among the largest marketer of toilet
soaps in the country with leading brands such as CINTHOL, FAIRGLOW, NIKHAR,
&ALLCARE. Fairglow brand, India's first Fairness soap, has created marketing
history as one of the most successful innovations. It is also the preferred supplier for
contract manufacturing of toilet soaps, some of which are the most well-known
brands in the country.
Wipro
In the Indian market, Wipro is a leader in providing IT solutions and services for the
corporate segment in India. Wipro also has a profitable presence in niche market
segments of infrastructure engineering and consumer products & lighting. Wipro has
made a large acquisition in the Consumer Care business. The presence of Wipro in
the toilet soap industry can be seen through their brands such as SANTOOR and
CHANDRIKA. With industry leading organic growth rates and the acquisition ,
Consumer care business has reached a Revenue run rate in excess of $100 million
per quarter.
5. Nirma
Incorporated as a private limited company, Nirma was converted into a deemed
public company and then to a public limited one in Nov.'93. Nirma has a leadership
presence in Detergents, Soaps and Personal Care Products. To have a greater control
on the quality and price of its raw materials, Nirma undertook backward integration
into manufacture of Industrial Products like Soda Ash, Linear Alkyl Benzene (LAB),
Alfa Olefin Sulphonates (AOS), Fatty Acid, Glycerine and SulphuricAcid. During
1996-97, Nilnita Chemicals, Nirma Detergents, Nirma Soaps andDetergents, and
Shiva Soaps and Detergents were amalgamated with the company.The company
created 'Nirma Consumer Care Ltd.' - a wholly owned subsidiary on22nd Aug.'97,
which is the sole licensee of the brand name 'Nirma' within India. Nirma enjoys a
share of 6.74% in soaps.
ITC
ITC, the country’s largest cigarette maker, entered the segment last year and has
made a strong headway in a short time. According to AC Nielsen, its share has grown
to 1.75% in just five months despite the fact that many of its brands such as Superia,
Fiama Di Wills and Vivel are currently sold in only six states
6. 2ND STAGE: IDENTIFING THE BUYING BEHAVIOR OF THE
IDENTIFIED PRODUCT CATEGORY
WHY DO CONSUMERS BUY?
ANSWER: - TO SATISFY THEIR NEEDS.
How Consumers Buy?
Low involvement products
1 Alternatives within the same product class are
similar
2 Does not reflect buyers self concept
3 Frequent brand switching behavior
E.g. buying a bathing bar (Toilet Soap)
Types of Buying Behavior
HIGH INVOLVEMENT LOW INVOLVEMENT
SIGHNIFICANT DIFFERENCE COMPLEX BUYING BEHAVIOUR VARIETY SEEKING BUYING
BETWEEN BRANDS BEHAVIOUR
FEW DIFFERENCES BETWEEN DISSONANCE REDUCING HABITUAL BUYING
BRANDS BUYING BEHAVIOUR BEHAVIOUR
7. What influences consumers to purchase products or services?
The consumer buying process is a complex matter as many internal and external
factors have an impact on the buying decisions of the consumer.
When purchasing a product there several processes, which consumers go
through?
POST
NEED INFORMATION SEARCH FOR PURCHASED
PURCHASE
RECOGNITION SEARCH ALTERNATIVES ICISION
BEHAVIOR
PURCHASE PROCESS
Fig 1.
9. The soap category falls under the low involvement segment and its buying
behavior does not always follow the whole purchase process.
Here the NEED RECOGNITION is the most important.
Here after the consumer goes straight to the buying option.
HABITUAL Buying Behavior
1 the consumer is aware of his/her choice
2 decision is based on personal experience
3 spends low or no time in choosing an alternative
4 perceives low risks
VAIRITY SEEKING Buying Behavior
This category shows a change when there is a new launch which leads to a
change in the consumer’s decision criteria.
New launches lead to trail purchases
PICKING
The consumer is indifferent to the brands and is motivated by the Place and
Time Utility. The behavior is ruled by CONVINIENCE AND AVABILITY.
IMPULSE
The consumer reacts to his/her sudden urge to purchase the product. This
behavior is dominated by the AVABILITY of products in the store.
RECALL or RECOGNITION
10. The consumer is ruled by the marketing activities of a particular brand and the
decision has already been made.
NEED RECOGNITION IN SOAP CATEGORY
TYPES OF NEEDS
SELF
BASIC SECURITY SOCIAL STATUS ACTUALI
ZATION
Basic needs in SOAP CATEGORY
1 Cleanliness
2 Freshness
Here a consumer searches for a product which will give him/her a feel of
cleanliness and freshness after using it.
The Liril , Vivel-Deo and Cinthol ads shows the fulfillment of this need using the
products.
Security needs in SOAP CATEGORY
1 Health Conscious
11. 2 Skin Friendly
3 Washing hands before entering kitchen
4 Washing hands before eating
5 Washing hands after using the toilet
Here a consumer searches for a product which gives a feeling of security from
germs after using the product. The product should also not have any after use
effects.
The Lifebuoy and Dettol Ads show fulfillment of the security need.
Social needs in SOAP CATEGORY
1 One wants to be clean and odorless to be accepted in the society
2 One wants to look fresh and attractive
Here a consumer wants to satisfy his/her own self as well as the socially
accepted by the people.
The Superia “Father Baby” Ad shows the fulfillment of this Social need.
Status needs of SOAP CATEGORY
1 Feeling proud when demanding the product
2 Pricing
Here a consumer looks at the ingredients of the product, the after effect and the
feel after using the product. The pricing of the product also stirs the need.
Self Actualization need in SOAP CATEGORY
1 Brand loyalty
2 Post used satisfaction
12. 3 Feeling more than using a soap
4 Feeling of Beauty and admiration .
Here a consumer gets more than what are the basic needs from soap. Here
he/she feels or gets more.
The Dove Soap Ad and Godrej No 1 fulfills the self actualization need by making
a woman feel more complete by using the product
Rebel Need in SOAP CATEGORY
1 Soaps for men
2 Soaps restricting body odour
A category which thinks above the basic need and is a very small category.
The Park Avenue Ad projects to fulfill the need of people in this category.
In the SOAP Category the Buying Behavior is often dominated by the
PRICE SEGMENTS AND CLASSIFICATIONS.
13. CLASSIFICATIONS EXAMPLES
Medical Medimix,Chandrika
DISCOUNT Breeze,Superia,Nima,Dyna
POPULAR Lifebuoy,Santoor,Vivel,
PREMIUM Lux, rexona,Liril,
SUPER PREMIUM Dove, Fiama Di Wills
3RD STAGE: UNDERSTANDING THE IMPLICATIONS OF
DIFFERENT COMPANIES.
India is a fascinating country where people of many different communities and
religions live together in unity. Indian Population is polygenetic and is an
amazing amalgamation of various races and cultures.
14. The territory of India, represents a geographical amalgamation of various
features with its mountain ranges, valleys, desert regions, tropical rain forests,
fertile plains, dry plateaus, coastal areas etc.
The population split between RURAL and URBAN areas in INDIA is 72% and 28%
respectively. So the Buying Behavior and the Marketing strategies differ for the
respective areas.
A few charts to explain the contributions before understanding the implications
by different companies.
CATEGORYWISE CONTRIBUTION OF INDIAN MARKET
2% 5%
19%
11%
13%
14%
5% 3%
28%
Washing Powders Dets Cakes Bars Soaps Cakes Bars
Toilet Soaps Shampoos Skin Creams+Talc
Toothpastes Toothbrushes Utensil Cleaners
16. Strategies of different companies in RURAL Markets
1 Rural Haat Activation
Communicate in media dark regions.
2 Salience in the haat
Brand Communication.
Selling.
Retailer branding for multiplier.
Cinema in the evenings.
3 Interweave brand communication
Pre-publicity for the same in neighboring villages.
Lucky Draw against wrappers.
20. ON GROUND ACTIVATIONS
1 CONSUMER SCHEMES
Retail activation where the consumer is benefited on purchase of the
product.
2 Wholesale Activity
21. These type of activities attract retailers from the wholesale outlet.
To Attract traders different types of schemes, like trade discounts , QPS and
STPRs are run . these schemes help to sell in depth and block the traders
capital.
CONSUMER PROMOTIONS
To attract customers Consumer promotions are also run. it gives a advantage to
the product over its competitor.
Consumer Wrapper redemption and coupon Schemes.
22. Consumer coupons and wrapper redemption schemes are an important way of
holding and increasing market share.
It also helps in increasing the customer base and helps in increasing the
purchase quantity and frequency of loyal customers.
SAMPLE PICTURES OF PRODUCTS WHOSE NAMES HAVE BEEN USED IN THE
PROJECT