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What got you here won't get you there
- 1. Matthijs Lugtenburg 10/4/13 What got you here, won’t get you there M. Goldsmith ISBN: 9781401301309
- 2. Build-up From perspective to structure & theory so you can eventually put it to work Part 1: The Trouble With Success Part 2: The Twenty Habits That Hold You Back from the Top Part 3: How We Can Change For The Better Part 4: Pulling Out The Stops Matthijs Lugtenburg What got you here won't get you there 2 10-4-2013 Samenvatting
- 3. Part 1: The Trouble With Success The succes delusions and believes that keep the delusions alive 5 Delusions as a direct result of our ‘succes’, we 1. Overestimate our contribution 2. Take credit for successes that belong to others 3. Have an elevated opinion of our skills and standing among peers 4. Conveniently ignore the ostly failures & time-consuming failures 5. Exaggerate our impact on net profit, we don’t count hidden costs 4 Believes that carried us here, but maybe holding us back getting there: 1. I Have succeeded (skill & talent) 2. I Can succeed (confidence) 3. I Will succeed (motivation) 4. I Choose to succeed (committed) >> The above makes us superstitious, “I don’t believe that stuff, I’m successful because I earned it Matthijs Lugtenburg What got you here won't get you there 3 10-4-2013 Samenvatting
- 4. Part 2: The Twenty Habits That Hold You Back from the Top Knowing what habits to stop is key in getting there 1. Winning to much Habits that I show 2. Adding too much value 3. Passing judgment Winning to much Surpress it 4. Making destructive comments 5. Starting with “No,” “But” or “However” Adding too much value 6. Telling the world how smart we are The higher I go in the organization, the more I 7. Speaking when angry need to make other people winners. Not make 8. Negativity, or “let me explain why that won’t work” it about winning myself 9. Withholding information 10. Filing to give proper recognition Starting with “No,” “But” or “However” 11. Claiming credit that we don’t deserve Create a fine system for every time I use the 12. Making excuses forbidden words above 13. Clinging to the past Failing to give proper recognition 14. Playing favorites Make a list of important people, check twice a 15. Refusing to express regret week on how much I recognized good things 16. Not listening 17. Failing to express gratitude Failing to express gratitude 18. Punishing the messenger Hear people out, say thank you 19. Passing the buck !, I’ll never learn less! 20. An excessive need to be “me” Matthijs Lugtenburg What got you here won't get you there 4 10-4-2013 Samenvatting
- 5. Part 3: How We Can Change For The Better One step at the time in a 7 step model. [85%] Feedback • Use it more often [90%] Apologizing • Make it more active [50%] Telling the World, or Advertising • Don’t tell, advertise & be specific. Tell is verbally, not on paper [95%] Listening • Be sure you understand what I hear 1. Change… behavior [50%] Thanking • Say it more often, I do think it. 2. Describe in dialogue 3. Two suggestions for the future [75%] Following up • Do it consequently, never let go 4. That’s a good idea, thx! [80%] Practicing Feedforward • Just do it (p. 171/172) Matthijs Lugtenburg What got you here won't get you there 5 10-4-2013 Samenvatting
- 6. Part 4: Pulling Out The Stops Not 7 steps but 8 rules, check and challenge… 1. You might not have a disease that behavioral change can cure 2. Pick the right thing to change 3. Don’t delude yourself about what you Really must change 4. Don’t hide from the truth you need to hear 5. There is no ideal behavior 6. If you can measure it, you can achieve it 7. Monetize the result, create a solution 8. The best time to change is now >> Make a “how to handle me” memo >> Make a “stop doing list” in stead of a “to do list” Matthijs Lugtenburg What got you here won't get you there 6 10-4-2013 Samenvatting