eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community.
CERN users
CERN provides eduroam certificate-based credentials to its users. Click here to learn how to get your personal certificate and configure your device.
Visiting users
As a roaming user, you are welcome to use the network with your institution's credentials. CERN requires all users of the computing and network facilities to accept the OC5 rules. Click here to learn more.
Getting help
In case you are experiencing an issue that is not addressed in this guide, please either:
- have a look at the eduroam FAQ, or;
- open a ticket using the CERN Service Portal, or;
- contact the Service Desk by phone (+41 22 767 7777 or 77777 from a CERN phone) or e-mail.
Please note that the support for the configuration of eduroam on unsupported operating systems can only be provided on a best-effort basis.