research-article

Understanding fraudulence in online qualitative studies: From the researcher's perspective

Authors:

Aswati Panicker,

Zaidat Ibrahim,

Chun-Han (Ariel) Wang,

Chia-Fang ChungAuthors Info & Claims

CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing Systems

Article No.: 824, Pages 1 - 17

https://doi.org/10.1145/3613904.3642732

Published: 11 May 2024 Publication History

Abstract

Researchers are increasingly facilitating qualitative research studies online. While this has made research more accessible for participation, there have been notable encounters with “fraudulent” participants. By fraudulent, we refer to individuals who are deceptive about meeting the inclusion criteria, their identity, or experiences. Fraudulent participants have generated new challenges for researchers who have to interact 1:1 with these individuals, face ethical dilemmas on appropriate next steps, diagnose and prevent the issue from happening again, and deal with their own identity as a scholar. In this study, we interview 16 HCI researchers to understand and learn from their experiences. We contribute: (1) an understanding of how HCI qualitative researchers deal with fraudulent participants; (2) a guide for qualitative HCI researchers on how to handle fraudulence; and (3) a reflection on how the HCI research community might better improve our science and training efforts.

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Cited By

Cossovich RWu SGirouard A(2024)I tried everything. Nothing works: Challenges and Creative Processes from Digital Artists with Upper Limb Motor ImpairmentsProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675654(1-17)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675654
Makati TTigwell GShinohara K(2024)The Promise and Pitfalls of Web Accessibility Overlays for Blind and Low Vision UsersProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675650(1-12)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675650

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Understanding fraudulence in online qualitative studies: From the researcher's perspective
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2. Social and professional topics

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CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing Systems

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DOI:10.1145/3613904

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Cossovich RWu SGirouard A(2024)I tried everything. Nothing works: Challenges and Creative Processes from Digital Artists with Upper Limb Motor ImpairmentsProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675654(1-17)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675654
Makati TTigwell GShinohara K(2024)The Promise and Pitfalls of Web Accessibility Overlays for Blind and Low Vision UsersProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675650(1-12)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675650

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