... and rational foundation, not only for managers to begin an internal discussion as to the utility and applicability of the ... Figure 1Deming's 14 points, seven deadly diseases, and obstacles. Figure 2The theory of total... more
... and rational foundation, not only for managers to begin an internal discussion as to the utility and applicability of the ... Figure 1Deming's 14 points, seven deadly diseases, and obstacles. Figure 2The theory of total quality management underlying the Deming management method. ...
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This paper undertakes two related tasks to augment current understanding regarding vendor-owned inventory management (VOIM) arrangements implemented in the retail industry. The first task formally juxtaposes three prevalent forms of VOIM... more
This paper undertakes two related tasks to augment current understanding regarding vendor-owned inventory management (VOIM) arrangements implemented in the retail industry. The first task formally juxtaposes three prevalent forms of VOIM arrangements (i.e., Consignment, Pay-On-Scan, and Scan-Based Trading) to one another and identifies three dimensions (i.e., Relevant Data Visibility, Timeliness of Information Release, and Shrink Responsibility) that serve to discriminate among them. The second task applies an Agency Theory lens to uncover differing profiles of characteristics underlying the retailer-vendor relationship across the Consignment, Pay-On-Scan, and Scan-Based Trading arrangements. These conceptual results contribute to and have implications for the science and practice of VOIM arrangements in the retail industry.
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ABSTRACT A scenario-based role-playing experiment is well suited for research seeking to understand how and why operations and supply chain managers, when dealing with complex issues, form their judgments and preferences or make the... more
ABSTRACT A scenario-based role-playing experiment is well suited for research seeking to understand how and why operations and supply chain managers, when dealing with complex issues, form their judgments and preferences or make the decisions that they do. As a method for data collection, a scenario-based role-playing experiment deploys varying versions of a descriptive vignette to convey scripted information about specific levels of factors of interest that are hypothesized, upfront, to influence judgments, preferences or decisions. Human subjects are recruited to assume an a priori defined role and, in this role, to then form their judgments and preferences or make their decisions in response to the scripted information conveyed in at least one version of the vignette. For these judgments, preferences or decisions to be useful for subsequent statistical analyses, the vignette and its varying versions to be deployed in a scenario-based role-playing experiment must be appropriately designed (i.e., written and presented) and validated. This commentary speaks to this “vignette design and validation” issue and prescribes a three-stage process to create a vignette with its derivative versions that is clear, realistic, complete (in that it contains all information necessary for human subjects to assume their role and to consequently provide their reactions and responses), and is effective (in that it cues human subjects to perceive the desired levels of the factors of interest).
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The deployment of statistical process control (SPC) in manufacturing environments is a prominent global phenomenon. Managers have frequently justified investments in SPC by citing and/or demonstrating the improvements in quality and costs... more
The deployment of statistical process control (SPC) in manufacturing environments is a prominent global phenomenon. Managers have frequently justified investments in SPC by citing and/or demonstrating the improvements in quality and costs from the effective implementation and practice of SPC. This paper complements this rationalization by presenting conceptual arguments and empirical evidence to further our understanding of the motivational effects that result from the deployment of SPC within production environments. Several hypotheses derived from relating the deployment of SPC to process operators’ jobs and their affective reactions to work are tested using data provided by 100 process operators. The empirical results, generated from applying path analysis, suggest that the effective implementation and practice of SPC, in fact, would create more enriched jobs for process operators that lead to higher levels of work motivation and job satisfaction.
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... Among these 50 survey articles, the unit of analysis has varied considerably, from a manufacturing plant or factory (eg [Ahire et al, Flynn et al and Noble, 1997]) to a bank (eg [Roth and van der Velde, 1991]) and to a health... more
... Among these 50 survey articles, the unit of analysis has varied considerably, from a manufacturing plant or factory (eg [Ahire et al, Flynn et al and Noble, 1997]) to a bank (eg [Roth and van der Velde, 1991]) and to a health maintenance organization (eg [Heineke, 1995]). ...
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ABSTRACT We formally review the Author Affiliation Index (AAI) method as originally conceived by David Harless and Robert J. Reilly from the Economics Department at the Virginia Commonwealth University School of Business and as... more
ABSTRACT We formally review the Author Affiliation Index (AAI) method as originally conceived by David Harless and Robert J. Reilly from the Economics Department at the Virginia Commonwealth University School of Business and as subsequently developed and interpreted by Gorman and Kanet in their 2005 article. Through this formal review, we first highlight and discuss two important informational inputs that can impact the stability of the AAI scores for journals in any given set of to-be-evaluated journals. We then identify and challenge interpretations related to these scores (one theoretical, one statistical) offered by Gorman and Kanet that result in misleading conclusions about journal quality and that may potentially motivate inappropriate editorial behavior. For important professional decisions of hiring, performance evaluation, promotion, and tenure, we conclude by cautioning against sole reliance on the AAI method for ranking journals and against exclusive interpretation of the score computed via the AAI method as an indicator of journal quality.
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Operations Management and Supply Chain Management (OM/SCM), as a discipline, can benefit from proper theorizing to address persistent urgings for better and new theories. This paper hopes to inspire more theorizing engagements through the... more
Operations Management and Supply Chain Management (OM/SCM), as a discipline, can benefit from proper theorizing to address persistent urgings for better and new theories. This paper hopes to inspire more theorizing engagements through the formal process of metaphorical transfer. Metaphorical transfer transforms casually-invoked metaphors in everyday language into theory-constitutive metaphors. This transformation process first mandates theorizing to ensure equivalence between the domain of the metaphor and that of a target phenomenon or research problem of interest. Second, theorizing during metaphorical transfer occurs when abstracted insights intended to govern both the metaphor and target phenomenon materialize. Finally, metaphorical transfer supports borrowing of theories from outside of OM/SCM for testing within OM/SCM by safeguarding against common mistakes. This paper demonstrates metaphorical transfer via the example of divorce and strategic buyer–supplier relationship disso...
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Does process management encompass both process exploitation and exploration? Conventional thought long has suggested exploitation is the very nature of process management, but recent literature suggests a perspective broader in scope. Our... more
Does process management encompass both process exploitation and exploration? Conventional thought long has suggested exploitation is the very nature of process management, but recent literature suggests a perspective broader in scope. Our review highlights three problems that plague process management research based on conventional thought, which also has suffered from insufficient theory building and empirical validation. Here, we emphasize the duality of change and re-conceptualize process management to provide a comprehensive definition via capability lens. Our view of process management illuminates two routes organizations can take to glean process knowledge: Process exploitation and process exploration, both of which are not only essential but complementary. Basing upon scale development using 330 responses from Chinese manufacturers in the Pearl River Delta, this hypothesis is supported. We find that the inclusion of process exploration provides process management a better prediction of different business performances. Our study also reveals that prevailing theories predicting the relationship between process exploitation and exploration find little support from the results.
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In much of the current literature on supply chain management, supply networks are recognized as a system. In this paper, we take this observation to the next level by arguing the need to recognize supply networks as a complex adaptive... more
In much of the current literature on supply chain management, supply networks are recognized as a system. In this paper, we take this observation to the next level by arguing the need to recognize supply networks as a complex adaptive system (CAS). We propose that many supply networks emerge rather than result from purposeful design by a singular entity. Most
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Research Interests: Supply Chain Management, Product Design, Production Planning, Supply Chain, Multidisciplinary, and 9 moreFood Processing, Firm Performance, Mass Customization, Production and Inventory planning and control systems, Empirical Research, Multiple Case Study, Product Variety, Degree of Freedom, and Product Architecture
Page 1. This article reports the findings of an exploratory study that compares the quality management prac-tices of manufacturing firms at different levels of the supply chain and across different industries. Firm s are first separated ...
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By Thomas Y. Choi, Manus Rungtusanatham and Kim, Ji-sung; Continuous improvement on the shop floor: lessons from small to midsize firms.
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It is widely acknowledged that effective supply chain management calls for coordination among the various chain members. This article studies the impacts of different supply chain coordination schemes on the optimal decisions of... more
It is widely acknowledged that effective supply chain management calls for coordination among the various chain members. This article studies the impacts of different supply chain coordination schemes on the optimal decisions of simultaneous configuration of platform products and ...