ROHANA NGAH
Universiti Teknologi Mara, ACADEMIC, Faculty Member
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Tacit knowledge sharing is still at infancy especially in SME. Tacit knowledge exists in every corner of SME, in its structure and relationship especially in its people.Even though knowledge management will benefit SME as they are rich of... more
Tacit knowledge sharing is still at infancy especially in SME. Tacit knowledge exists in every corner of SME, in its structure and relationship especially in its people.Even though knowledge management will benefit SME as they are rich of tacit knowledge but lacking in expertise, financial capital and infrastructure, KM is almost impossible for SME currently. Since SME have efficient and informal communication network, knowledge sharing is essential especially in an organization with scarce resources.Therefore, in the wake of knowledge-based economy, tacit knowledge sharing is the best tool for SME in enhancing competence and organizational performance which suit its needs and background.
This paper explores the influence of socioeconomics on travel behavior among public transport commuters to increase modal share. A face-to-face survey was carried out, and 904 usable questionnaires were analyzed using SPSS. The findings... more
This paper explores the influence of socioeconomics on travel behavior among public transport commuters to increase modal share. A face-to-face survey was carried out, and 904 usable questionnaires were analyzed using SPSS. The findings showed that level of education strongly influences travel behavior while there is not much difference in gender, age, income, and occupation. However, the categories in the groups provide good information relating to travel behavior. Suggestions and recommendations are provided to help the public transport service provider setting more strategic plans to encourage more individual riders to switch to public transport and sustain existing users. Keywords: Socio-economics, travel behavior, public transport eISSN: 2398-4287© 2021. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BYNC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under respon...
This conceptual paperis to study the relationship of entrepreneurial competencies on business success in the context of Malaysian SMEs. Inthe recent study, when the business environment is hostile and dynamic, the... more
This conceptual paperis to study the relationship of entrepreneurial competencies on business success in the context of Malaysian SMEs. Inthe recent study, when the business environment is hostile and dynamic, the entrepreneurial competencies are identified as the most important factor in business success. Entrepreneurial competencies are also connected directly to business performance.Beside entrepreneurial competencies, the entrepreneurs should also be competent to create an innovation and brand equity for business growth. The innovation and brand equity contributed to competitive advantages that lead to business growth and success. This paper adopts the Resource Based Theory (RBT) which emphasize that entrepreneurial competencies, innovation, and brand equity are valuable and intangible resources that lead towards the success of business. There is a dearth of studies that have examined the influence of innovation and brand equity on the relationship of entrepr...
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Micro enterprises formed the majority of business establishments in Malaysia and play an important role in the business ecosystem. There are numerous studies of intellectual capital on large organizations and small and medium enterprises,... more
Micro enterprises formed the majority of business establishments in Malaysia and play an important role in the business ecosystem. There are numerous studies of intellectual capital on large organizations and small and medium enterprises, however no study has been carried out on micro enterprises. The findings of the partial-least square analysis of one hundred and six micro enterprises found that intellectual capital has a significant relationship to organizational performance. In addition, the relationship between intellectual capital and organizational performance was significantly influenced by tacit knowledge sharing. In particular, tacit knowledge sharing proves to be extremely relevant when it comes to reinforcing the intellectual capital on the performance of micro enterprises in Malaysia. Limitations and implications for future studies are discussed.
Public transportation helps to reduce air pollution that creates negative impacts on work performance, work quality, and productivity. The study investigates the effects of moral norms, social norms, and pro-environmental attitudes on the... more
Public transportation helps to reduce air pollution that creates negative impacts on work performance, work quality, and productivity. The study investigates the effects of moral norms, social norms, and pro-environmental attitudes on the travel behavior of public transport commuters. A survey was carried in Greater Kuala Lumpur, and a total of 904 usable questionnaires were analyzed using Partial Least Squares. The findings showed that a pro-environmental attitude had a weak relationship to travel behavior, but moral norms played a strong instrumental influence when commuters chose public transport. Recommendation and suggestions provided. Keywords: Travel Behavior; Moral Norms; Social Norms; Pro-environmental Attitude. eISSN: 2398-4287© 2020. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BYNC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AME...
The high competition in the employment market and high unemployment rate prompted the government to encourage entrepreneurship as a career option for students further. Many entrepreneurship programs and courses have been developed and... more
The high competition in the employment market and high unemployment rate prompted the government to encourage entrepreneurship as a career option for students further. Many entrepreneurship programs and courses have been developed and offered in higher learning institutions to encourage innovative behavior and the ability to recognize opportunities, especially in the emerging digitization world and the high unemployment rate in Malaysia. Generic skills such as creativity, proactiveness, risk-propensity, leadership, motivation, and self-efficacy are said to be essential determinants for innovative behavior. This paper aims to investigate the impact of generic skills on innovative behavior and opportunity recognition empirically. The online survey was conducted on 225 students who took a technology entrepreneurship course at a Malaysian university. Data were then analyzed using Partial Least Square software. Only creativity and proactive have a strong influence on innovative behavior ...
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Purpose This paper aims to study the effect of knowledge management in formulating competitive strategies for knowledge-based small- and medium-sized enterprises (SMEs) in Malaysia. Design/methodology/approach A quantitative approach of a... more
Purpose This paper aims to study the effect of knowledge management in formulating competitive strategies for knowledge-based small- and medium-sized enterprises (SMEs) in Malaysia. Design/methodology/approach A quantitative approach of a survey was carried out on 135 owners and managers of knowledge-based SMEs in Malaysia. Structural equation modeling technique was used to investigate the relationship between knowledge management and competitive strategies. SmartPLS software is used to analyze the quantitative data. Only SMEs which are involved in R&D and innovation were selected to get the right respondents who meet the objective of the study. Findings The findings show mixed results. Most dimensions of knowledge management have significant relationships to differentiation strategy except for knowledge creation and knowledge acquisition, with only knowledge acquisition showing a significant relationship to cost leadership. Findings reveal that knowledge management has a positive e...
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Page 1. 1 Intellectual Capital and Organizational Performance Imran Ali and Jawaria Fatima Ali ... The study also provides important information to corporate decision makers and future researchers on this topic. References Ali, I.,... more
Page 1. 1 Intellectual Capital and Organizational Performance Imran Ali and Jawaria Fatima Ali ... The study also provides important information to corporate decision makers and future researchers on this topic. References Ali, I., Akhter, W., Afzal, H., and Zia, M. (2010a). ...
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This paper attempts to investigate the relationship of entrepreneurial orientation and organizational performance and the effect of mediating effect of tacit knowledge sharing. Entrepreneurial orientation has been regarded as an important... more
This paper attempts to investigate the relationship of entrepreneurial orientation and organizational performance and the effect of mediating effect of tacit knowledge sharing. Entrepreneurial orientation has been regarded as an important construct within the entrepreneurship literatures. Sharing tacit knowledge in an organization is not an easy task espe-cially in Asian settings even though tacit knowledge sharing is said to play
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Tacit knowledge sharing is still at infancy especially in SME. Tacit knowledge exists in every corner of SME, in its structure and relationship especially in its people. Even though knowledge management will benefit SME as they are rich... more
Tacit knowledge sharing is still at infancy especially in SME. Tacit knowledge exists in every corner of SME, in its structure and relationship especially in its people. Even though knowledge management will benefit SME as they are rich of tacit knowledge but lacking in expertise, ...
This paper presents the current state of ongoing research on intellectual capital of SMEs. Sustainable competitive advantage is very important if SMEs are to survive and thrive in a globally competitive environment where uncertainty and... more
This paper presents the current state of ongoing research on intellectual capital of SMEs. Sustainable competitive advantage is very important if SMEs are to survive and thrive in a globally competitive environment where uncertainty and ambiguity are the norm. Business sustainability makes firms resilient so they are better able to adapt to change. It is said that SMEs are vulnerable and not robust enough to withstand the onslaught of the economic and global competition. Entrepreneurship is more than resources and capabilities. It is about exploiting opportunity through its resources and capabilities to be innovative and creating value. Knowledge is one of the resources that when managed properly and intelligently, can turn into innovation that can help the SMEs to gain sustainable competitive advantage. The paper focuses on the questions: Why SMEs are lacking in sustainable competitive advantage? and How sustainable competitive advantage can be achieved through intellectual capital, knowledge management and innovation intelligence in SMEs? The purpose of the study is to construct a conceptual framework of Sustainable Competitive Advantage through knowledge management and innovation intelligence for SMEs.
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Intellectual capital also known as organisational knowledge needs to regulate to make sure that knowledge is valuable. It provides structure, system, strategy and culture, which is an antecedent of innovation. Globalisation has encouraged... more
Intellectual capital also known as organisational knowledge needs to regulate to make sure that knowledge is valuable. It provides structure, system, strategy and culture, which is an antecedent of innovation. Globalisation has encouraged small and medium enterprises (SMEs) to be more innovative, to be more competitive in the global market. The study integrates intellectual capital and innovations for better SMEs' performance. It focused on the internal resources of SMEs' as regarded as an advantage. The study is the preliminary analysis of intellectual capital and innovation in SMEs. The findings reveal that it is essential for SMEs' to understand their capabilities in assessing inner strengths that will assist SMEs' to be innovative and more competitive, along with objectives in operating business, thus enhance organisational performance.
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The purpose of this study is to examine the effect of knowledge management capabilities on organizational performance in the public sector. Learning organization was included as a mediator to investigate its effect on the relationship... more
The purpose of this study is to examine the effect of knowledge management capabilities on organizational performance in the public sector. Learning organization was included as a mediator to investigate its effect on the relationship between knowledge management capabilities and organizational performance. The conceptual framework provided a useful perspective to study knowledge management capabilities in a government setting in Dubai. Two hundred and fifty-five usable questionnaires were collected from the survey. The respondents were executives, managers and directors of the Roads and Transport Authority of Dubai, United Arab Emirates. SPSS version 21 and AMOS version 20 (IBM Corporation, Armonk, NY, USA) were utilized to test the conceptual model. The findings show that knowledge management capabilities have a positive and significant relationship with organizational performance. Learning organization fully mediates the relationship between knowledge management capabilities and organizational performance. The study only focuses on the Roads and Transport Authority, which is one of the government agencies in Dubai. Recommendations are provided to offer practitioners alternative solutions to their weaknesses and set strategies to improve the effectiveness of their knowledge management capabilities to promote continuous learning in the organization. This is the first study of knowledge management and learning organization carried out in Dubai or the United Arab Emirates in the public sector.
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This study is to explore the relationship of knowledge management, innovative intelligence and sustainable competitive advantage by using partial least square. Knowledge management practices are known for its impact on organizational... more
This study is to explore the relationship of knowledge management, innovative intelligence and sustainable competitive advantage by using partial least square. Knowledge management practices are known for its impact on organizational performance however, it is yet to be explored on sustainable competitive advantage especially on Small and Medium Enterprises (SME). This study is also attempts to explore the role of innovative intelligence in mediating the relationship. Hundred twenty questionnaires have been collected from knowledge-based SMEs. Partial least square analysis is used in the analyses to determine the relationships. Knowledge management was found to have indirect relationship with sustainable competitive advantage where innovative intelligence served as a mediator of the relationship of knowledge management and sustainable competitive advantage. The findings showed that SMEs have not exploited their organizational knowledge to develop sustainable competitive advantage through innovation. Innovative intelligence is identified as an important catalyst for SMEs to sustain its competitive advantage.
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Sustainable competitive advantage is important when companies keep searching new ways to offer value better than their competitors, especially when the competitive environment changes. Knowing which elements of competitive advantage to... more
Sustainable competitive advantage is important when companies keep searching new ways to offer value better than their competitors, especially when the competitive environment changes. Knowing which elements of competitive advantage to deploy would help companies set effective competitive strategies from the very beginning. Intellectual capital as intangible resources is important for a sustainable competitive advantage. The main concerns of this paper are to identify the elements of sustainable competitive advantage of small and medium enterprises and how intellectual capital influences sustainable competitive advantage. Focus group approach was used to explore the perception of sustainable competitive advantage and intellectual capital of SMEs. Content analysis was analysed using a mechanical method. The findings show that cost leadership and differentiation strategies are commonly used by SMEs to achieve sustainable competitive advantage. In addition, innovation is considered vital to create value for customers. The majority of the participants agreed that human capital is the most important element of intellectual capital regardless of industry. Innovation capital is regarded more important than relational capital and structural capital.