Communication skills training

Introduction: Many of the problems in Indian healthcare settings resulting in mistrust, violence, allegations and litigations against doctors can be solved by effective communication between doctors and patients or their relatives. Interaction of the students as a community physician needs training in communication skills. A structured module-based training on communication skills during internship will help the interns to communicate effectively with patients and their relatives. Aim: To develop, introduce and evaluate a structured, validated module on communication skills for interns in a Tertiary Care Teaching Hospital of Kolkata, India. Materials and Methods: A quasi-experimental, prospective, non randomised educational intervention study was conducted in the Department of Community Medicine at Institute of Post Graduate Medical Education and Research, Kolkata, West Bengal, India, from January 2020 to December 2020. A structured and validated module for teaching communication sk...

Abstract The Professional Communication Studies (PCS) department at the University of Cape Town offers courses at senior undergraduate and postgraduate level. This study evaluates new developments since 2011 of the language development support classes, which are offered to linguistically weak students. The content and structure of the classes is considered in light of current theoretical debates as to the value of explicit teaching of grammar in the context of non-technical generic competencies for engineers. A pilot study of the programme over two years encompassed four modules attended by a total of 62 participants, comprising students from the Faculty of Engineering and the Built Environment. Results were positive. The majority of students (above 70%) strongly agreed that the intervention had aided them, with no students giving a negative response. Open-ended questions elicited the areas of tuition most needed: weaknesses in sentence structure, verb-noun concord, use of conjunctions and punctuation. Conclusions, supported by literature, are that as a supplement to formal classes, a language enrichment module is effective in improving students’ English written communication, that it supports other interventions and that the module be expanded.

The study aimed to evaluate pre-servıce teachers’ communication skills. Research Faculty of Education University of Bartin Class Teacher Education, Science Teacher Education, Mathematics Education and Social Studies Education Department made over 175 pre-servıce teachers studying in the field. The questionnaire used in the collection of the data by Ersan and Balcı (1998) developed by communication skills inventory. This inventory is a likert-type 5 measurement tool consisting of 45 items, the scale of mental, emotional and behavioral measures in terms of communication skills. It contains 15 questions each of them size-related. In research pre-servıce teachers’ communication skills have investigated according to their genders and the science branches whether does not change. In research, it was tried to be answered the following questions:
1. What are communication skill levels of the senior students at the Faculty of Education, Bartın University?
2. Is there a statistically significant difference between communication skills of the senior students studying at the Faculty of Education, Bartın University with regard to their genders?
3. Is there a statistically significant difference between communication skills of the senior students studying at the Faculty of Education, Bartın University with regard to their departments?
The research universe constitutes the final year students of 2015-2016 studying at Bartın University Faculty of Education Department of Primary Education. Sampling is compose by 175 students from selected the final year students at Department of Elementary Education. The survey model was used in the research. In the analysis of data used the statistical processing of the data from independent groups t-test and one-way ANOVA. As a result of the research pre-servıce teachers in communication skills was found a significant difference in favour of females. Pre-servıce teachers’ in communication skills was found significant difference in science branches. This difference is in favor of Class Teaching include Class Teacher Education, Science Teacher Education, Mathematics Education and Social Studies Education Department.

Bu çalışmanın üzerinde durduğu nokta iletişim/gazetecilik eğitimi veren fakültelerde insan hakları ve demokrasi eğitiminin yeridir. Konunun belirlenmesinde etkili olan unsur ise demokrasi ve insan hakları konusundaki çarpıklıkları ve ihlalleri ortaya çıkarması gereken medyanın bizzat kendisinin insan hakları ihlalcisi durumuna düşmesidir. Egemen yapılarla eklemlenmiş bir medya insan haklarının temsili noktasında yetersiz kalmakta, hatta toplumda görülen ‘eşitsiz’ konumları derinleştirmektedir.

Beginning of article:

"The practice of medicine is an art, not a trade; a calling, not a business; a calling in which your heart will be exercised equally with your head." -Sir William Osler, MD, 1932.

The pediatric encounter requires skillful communication between patient and physician, expert communication with parents and other family members, and an understanding of family dynamics and the child's cognitive and developmental stage.

There is a direct association between the physician's interpersonal and communication skills and ability to refl ect, and health care quality and outcomes. All encounters between patients and health care professionals, and among members of health care teams, take place within a broader moral universe that includes personal integrity, professionalism, and the everyday ethics of practice. . .

Want to enhance your English communication skills? It is no way that daunting task as it seems if you do it smartly.
Following a number of activities can help you shape your communication skills in no time.
Glance through the article to gain more.

A professional course program like engineering strives to get the maximum number of its students placed through campus interviews. While communication skills have been added in all the engineering courses with the aim to improve their performance in placement, the syllabus mostly concentrates on the development of four language skills. The students are not made aware of the employability skills and their significance. This essay intends to enlist the importance of skills and why students need to be aware of the skills they possess and how they can work on packaging their candidature around a few skills. The discussion starts by addressing the apparent gap between academic programs for engineering students and industry skills requirements. A list of vital employability skills from the standpoint of engineering students follows, with a discussion on how to potentially develop such skills through campus life. The essay stresses the role of academia in filling this gap by acting as facilitators in a three-step process (i.e., awareness, self-analysis, and acquisition). The author concludes that the combination of both employability skills along with an engineering degree should ensure students meet the high expectations of the employers.

The traditional school system included adopting as much information without critical thinking while modern school tends to democratic education that is focused on the development of individual abilities of each student and to develop his critical thinking. In traditional teaching communication the teacher dominates. Such is the autocratic communication which was reflected in a bossy role of teachers while in modern teaching the emphasis is on the student's role and the democratic communication. In pursuing the goal of non-experimental empirical research that we set in our study, we found that there is a statistically significant connection between interpersonal communication in teaching and students' success, and that those students whose teachers mostly used the democratic model of communication in teaching achieved statistically significantly better school achievements than those students whose teachers use mainly the autocratic model of communication. The survey was conducted in Bosnia and Herzegovina (Herzegovina-Neretva Canton) and a sample of 423 respondents (322 students and 101 teachers of primary schools). Through the results, contents and messages of this paper we have tried to make you aware of the importance of this segment of communication in the learning process and as such to make it the subject of everyday questioning and continuous work that should lead to its improvement, and thus to improving the quality of the entire educational process.

Objectives: The human dimensions of healthcare—core values and skilled communication necessary for
every healthcare interaction—are fundamental to compassionate, ethical, and safe relationship-centered
care. The objectives of this paper are to: describe the development of the International Charter for Human
Values in Healthcare which delineates core values, articulate the role of skilled communication in
enacting these values, and provide examples showing translation of the Charter’s values into action.

Methods: We describe development of the Charter using combined qualitative research methods and the
international, interprofessional collaboration of institutions and individuals worldwide.

Results: We identified five fundamental categories of human values for every healthcare interaction—
Compassion, Respect for Persons, Commitment to Integrity and Ethical Practice, Commitment to
Excellence, and Justice in Healthcare—and delineated subvalues within each category. We have
disseminated the Charter internationally and incorporated it into education/training. Diverse healthcare
partners have joined in this work.

Conclusion: We chronicle the development and dissemination of the International Charter for Human
Values in Healthcare, the role of skilled communication in demonstrating values, and provide examples of
educational and clinical programs integrating these values.

Practice implications: The Charter identifies and promotes core values clinicians and educators can
demonstrate through skilled communication and use to advance humanistic educational programs and
practice.

Η άποψη ότι οι οικονομικο-κοινωνικές αλλαγές της σύγχρονης μετακαπιταλιστικής κοινωνίας αναγκάζουν το άτομο να μαθαίνει καθ’ όλη τη διάρκεια της ζωής του δεν είναι καινούργια. Διότι μόνο έτσι θα μπορέσει να διατηρήσει τη συμμετοχή του στην εργασία, κερδίζοντας συνάμα κοινωνική ένταξη και προσωπική ολοκλήρωση. Η αναβάθμιση των βασικών αλλά κυρίως επικοινωνιακών δεξιοτήτων προωθεί την αυτοβελτίωση των εκπαιδευτών ΑμεΑ και κατ’ επέκταση τη βελτίωση του μαθησιακού και ψυχολογικού κλίματος σε εκπαιδευτικά κέντρα ειδικής αγωγής.
Το συγκεκριμένο άρθρο καταδεικνύει την πρακτική αξιοποίηση της Μικροδιδασκαλίας και της βιωματικής μάθησης στην ανάπτυξη της ικανότητας της «Αποτελεσματικής Ακρόασης» σ’ ένα πρόγραμμα εκπαίδευσης εκπαιδευτών ειδικής αγωγής.

La Maestría profesional en Administración de Medios de Comunicación (MAMC) de la Universidad Estatal a Distancia (UNED) en Costa Rica, es una opción de posgrado para profesionales de las diferentes áreas afines a la Comunicación. Para la MAMC, la capacitación en el uso operativo de plataformas en línea y la comprensión del modelo pedagógico de la UNED, son aspectos clave para los objetivos de excelencia académica del programa. Con esta base, este estudio tuvo como objetivo sistematizar los aprendizajes y retos que experimentaron los profesores de la maestría al impartir sus cursos mediante la plataforma Moodle, en un momento de cambio desde el modelo a distancia. Los insumos se recopilaron a finales del año 2016 mediante cuestionario digital a los 17 profesores y profesoras del programa. Las categorías de análisis incluidas fueron: cambios en las prácticas docentes; aportes de la capacitación interna; retos de los estudiantes al incorporarse a los entornos; actividades de mediación y evaluación exitosas; y las necesidades de capacitación docente por atender. Como resultados principales de la investigación, se comprobó que la capacitación inicial que ofrece la UNED a las y los docentes logra posicionar el modelo pedagógico de la universidad, aunque todavía se mantienen algunas actividades presenciales y conductistas en las prácticas de mediación y evaluación. Es importante mejorar la inducción de estudiantes a la plataforma virtual e impulsar la reflexión sobre la autorregulación y el manejo del tiempo.

Communication is reported to be one of the most deficient Soft-skills in the MBA students, Managers and workmen, due to which the productivity in business organizations losses $37 billion, or about $26,000 per employee per year, in the US and UK alone. The Confederation of India Industry (CII-23) reports only 10 % of MBA employable in India, Aspiring Mind reported that over 50% of Graduates fall short of the mark in language and grammar as well. The Institution of Soft-skills and English language Trainers of India report-2015 highlights 88 % of MBA holders are not unemployable, they just don't have industry-ready talent. In other words, they lack the skills required for the jobs that are available to them.

Background: Despite numerous studies exploring medical students’ attitudes to communication skills learning (CSL), there are apparently no studies comparing different experiential learning methods and their influence on students’ attitudes.
Aims: We compared medical students’ attitudes to learning communication skills before and after a communication course in the data as a whole, by gender and when divided into three groups using different methods.
Method: Second-year medical students (n1⁄4129) were randomly assigned to three groups. In group A (n1⁄442) the theatre in education method, in group B (n 1⁄4 44) simulated patients and in group C (n 1⁄4 43) role-play were used. The data were gathered before and after the course using Communication Skills Attitude Scale.
Results: Students’ positive attitudes to learning communication skills (PAS; positive attitude scale) increased significantly and their negative attitudes (NAS; negative attitude scale) decreased significantly between the beginning and end of the course. Female students had more positive attitudes than the male students. There were no significant differences in the three groups in the mean scores for PAS or NAS measured before or after the course.
Conclusions: The use of experiential methods and integrating medical students to appreciate the importance of CSL.

This study tries to achieve two major purposes, the development and experiment. The development within this study aims at developing learning instrument. In addition, this study also aims at discovering the influence of learning instrument developed on the students’ communication skill, discovering the collaboration skill of students, revealing the effect of learning instrument on the metacognition ability of students, revealing the effect of learning instrument on the Fabrication conceptual understanding of students. This study employed Four D Model and the experiment design was used quasi-experiment with non-equivalent control group design. The data analysis data of this study employed descriptive analysis and covariant analysis or Anakova. The findings of this study reveal that the learning instrument developed based on scientific approach is effective to enhance the communication skill, collaboration skill, metacognition ability, and fabrication conceptual understanding of the Mechanical Engineering Vocational Program Students of UNESA Surabaya. Considering that communication skill, collaboration skill, metacognition ability are imperative in recent days, therefore it is suggested to utilize this learning instrument during Fabrication Practice Learning as well as evaluating the instrument to generate an improved instrument.

The Problem of the Study: To be able to express himself well, to listen actively, to be able to convince, to manage conflict, to be charismatic and empathy should be capable of emotional intelligence. Does the lack of emotional intelligence affect people's communication skills? The Purpose of the Study: The purpose of this study is to investigate the relationship between emotional intelligence and communication skills. Method: The research was conducted on Selçuk University students. The universe of the study was 95.672 and 493 people were included in the sample. The survey consists of three parts. In the first part, the participants' demographic information is included. In the second part, "emotional intelligence scale" which is adapted to Turkish by Serdar Tok-Arkun Tatar (2011) is included. In the third part, "Communication skill scale" which is adapted to Turkish by Korkut Owen and Demirbaş-Çelik (2017) was used. The reliability of the scales is 0.764 and 852 respectively. Findings and Results: A positive low level relationship was found between emotional intelligence and communication skills (p <0.001 r = 0,100). Communication skills increase as emotional intelligence increases.

Communication skills are very important factors which contribute to success in every career of future professionals. The article deals with identification and analyzing the concept “communication skills”, its components, assessment and criteria of development. Based on the analysis of Ukrainian scientific researches the author concludes with terminological disorder in this area and suggests the refinement of the concept "professional communication skills".

ObjectiveThis article investigated residents’ narratives to gain their understandings of which patterns are challenging in doctor–patient conversations.DesignQualitative narratological framework.ParticipantsWe analysed 259 narratives from 138 residents’ oral recounts of communication with patients in which they had felt challenged.ResultsThe analysis identified an ideal narrative for the doctor–patient encounter with the resident as protagonist pursuing the object of helping the patient with his health problem. Disruptions of this ideal narrative were at play when challenges occurred. Regardless of medical setting, challenges were often related to the establishment of a common object, and the communication actants had to go through negotiations, disagreements or even battles when trying to reach a common object. Challenges also occurred when actants which in the ideal narrative should act as helpers become opponents. We find narratives where patients, relatives and colleagues become...

Communication skills are teachable and learnable skills, which have a vital position among other clinical skills because a student’s ability to communicate can increase empathy. The focus of this article is to determine how senior students evaluate themselves regarding communication competence and whether gender has an impact on their perception. The study included 128 volunteering students, using the Communication Competence Scale, consisting of 30 questions, as a data collection tool and the independent samples t-test for statistical evaluations. The evaluation of all participants showed that male participants had the highest score, and female participants had the lowest. However, there was no statistically significant difference between female and male participants’ total scores (p = 0.605). There was a statistically significant difference between female and male students in terms of the social competency, empathy, and adaptability. Female scores for empathy were statistically higher than those of males. Male students scored themselves higher than females in terms of social competency and adaptability. In the context of the students’ perceptions of their communication competence, it was determined that females assessed themselves to be more empathetic and males perceived themselves to be more social and adaptable. This research is significant as it is the first study of Turkish veterinary students’ self-perception of communication competence. Communication training may become more robust in veterinary curricula in Turkey, and further research will be affected by this issue.

The human dimensions of healthcare--core values and skilled communication necessary for every healthcare interaction--are fundamental to compassionate, ethical, and safe relationship-centered care. The objectives of this paper are to: describe the development of the International Charter for Human Values in Healthcare which delineates core values, articulate the role of skilled communication in enacting these values, and provide examples showing translation of the Charter&#39;s values into action. We describe development of the Charter using combined qualitative research methods and the international, interprofessional collaboration of institutions and individuals worldwide. We identified five fundamental categories of human values for every healthcare interaction--Compassion, Respect for Persons, Commitment to Integrity and Ethical Practice, Commitment to Excellence, and Justice in Healthcare--and delineated subvalues within each category. We have disseminated the Charter internati...

Beginning of article: &amp;quot;The practice of medicine is an art, not a trade; a calling, not a business; a calling in which your heart will be exercised equally with your head.&amp;quot; -Sir William Osler, MD, 1932. The pediatric encounter requires skillful communication between patient and physician, expert communication with parents and other family members, and an understanding of family dynamics and the child&amp;#39;s cognitive and developmental stage. There is a direct association between the physician&amp;#39;s interpersonal and communication skills and ability to refl ect, and health care quality and outcomes. All encounters between patients and health care professionals, and among members of health care teams, take place within a broader moral universe that includes personal integrity, professionalism, and the everyday ethics of practice. . .

Feedback is considered an essential element of effective learning. Students who receive feedback from peers can improve their clinical and communication skills. This paper aims to testify for whether peer-assisted learning (PAL) is successful in teaching students with the ability to give feedback. The study was design as tutors (n=20), tutees (n=20) and control group (n=20). Tutors were educated to provide constructive feedback, and this group trained tutees in PAL to increase their skills in providing feedback. After the training, tutors and tutees used role play about veterinarian-client

These are the slides that I presented at the EAA 2018 conference in Barcelona, in Session 780 Archaeological Uncertainty; A Journey Through the Ruins of a Discipline, organised by Malgorzata Trelka (Ironbridge International Institute for Cultural Heritage), Sarah Howard (Ironbridge International Institute for Cultural Heritage), and Kiara Beaulieu (Ironbridge International Institute for Cultural Heritage).
All interviewee names have been changed.
Search twitter #s780

This paper, first written in 1996, should be an historical document. However, in 2012 it is a precise and current description of Technical and Further Education in Australia. The present state government of Victoria, Australia, for example, is currently de-funding TAFEs and aborting their mission, even as Australia is “forced” to import unprecedented numbers of skilled workers from overseas. The paper examines what is obviously a cyclical problem with technical education in many countries – its relatively low status leading to periodic cuts in funding, difficulty in attracting talented career staff, and the cyclical destruction of accumulated skills through casualisation.  This  document has been published by the Senate of the Australian Parliament as part of a report on the status of teachers.