Intership Last Presentation
Intership Last Presentation
Intership Last Presentation
CHAPTER 1: BACKGROUND
that of the whole others regional Ethio Telecom.Western & Asosa Region Ethio Telecom is also
one of the Ethio Telecom Network operation center(NOC) which is a place from which
administrators supervise, monitor and maintain a telecommunication network. NOC is room
containing network that are monitored, workstations and necessary software manage the
networks. Western & Asosa Region Ethio Telecom NOC system also contains different software
for maintaining and controlling of network. These are UAC, SOC, E-guard and TTS.
UAC (unified authentication center): is software that provides unified application registration,
account maintenance and account audit function.
SOC (security operation center): is industrial security product which integrates variety of
security system and devices.
TTS (trouble ticket system): it can provide close loop management, achieving of troubles and
alarms from different sources
Fixed Telephone Subscription & Traffic: The total number of fixed telephonesubscribers has
reached 484,368. These subscribers had generated 225.14 million urban metered calls and 10.7
million outgoing minutes.It defines communications devices. The primary purpose of which is
the transmitting and receiving of spoken messages via a cabled or wired public electronic
communication service. Its hardware parts are telephone and cables.
Internet Services: The telecom renders Domain name, webdesigning and web hosting service ,
Wireless internet, ADSL andGPRS services are planned to be provisioned.
Mobile service: The Western Asosa region ethio telecom mobile service includes prepaid & post
paid services, mobile phone services, International mobile roaming services,short message
services and Voice mail services. Call diverting, call barring and callwaiting services are also
obtainable from Ethio mobile.Its Hardwar also Telephone and SIM card.
International Links:
For its international traffic services, Ethio telecom mainly uses its earth station at Sulultawhich
transmits and receives to and from both the Indian and the Atlantic Oceans
satellites. The Western & Asosa Region Ethio Telecom also gets its earth staion from Sululta by
Optical link installed for the ten regional offices of Ethio Telecom. To make the job easy and
more flexible there are many work departments in the region.
the type of user capacity and interface to achieve multilevel module networking. C & C08 excha
nge system uses a distributed structure system, and may further expand to 800,000 users line or
180, 000 trunks. As shown below with a single rack on the right part.
Profile of C& C 08
FAM (Front Administration Module):-it is used for management of inter switching module
call connection in the switching system. It provides open management system to terminal system
and functions for routine management task like: Call ticket recording, traffic statistics. FAM is
considered as the host system and it is composed of different cards which have their own
specified functions. Among these let as see some of very essential cards.
SPM (service process module): It is capable of handling 128 E1 interfaces .It is connected with
BAM by IP network interface and it works on the interfaces of E1or SDH.
CPC (central processor cell board): It is loaded with different software program and it handles
different kinds of protocols.
SRM (shared resource module): This card provides the resources required by service
processing module (SPM) and these resources include the following.
Signal tone
DTMF (dual tone multi frequency) device
Conference telephone device
CID (caller ID display) device
LIM (line interface module): It is used for multiplexing and de multiplexing the service
&signaling data, and provides transmission driving interfaces. It is also used to supports ET16
boards which are equipped with 16 standard E1 interfaces.ET16 board is mainly in charge of
receiving, switching, and transmitting of E1 signals. ASL (Analog subscriber Line): is used for
analog to digital /digital to analog conversion for the exchange of information.
DSL (digital subscriber line): it is used for data service by using modem. Modem is used for
modulation/demodulation process.
SM (switching module): is used for database management, call processing, maintenance
operation and it supports intra-call processing by itself because it is directly present within FAM
but RSM cannot perform intra call processing by itself because it is located in remote areas
which is far from FAM. SM is the core of C& C 08 switch system providing a diversity of
service interfaces. Local switching module is connected with AM/CM via 40Mbit optical fiber.
RSM (remote switching module): it is connected with AM/CM via pair of 40Mbps optical fiber
or
AM (administration module): it is in charge of management of inter –module call connection,
and of interconnecting the exchange host system and computer network based on its open control
module and it is composed of BAM and FAM.
Digital Multiplex System (DMS) is the name shared among several different telephony product
lines for wire line and wireless operators. It is the other type of switch which has a carrying
capacity of 1500 subscriber lines. DMS switches run a proprietary multitasking operating system
known as SOS. Each level or overlay performs different functions. For example, the alarm
overlay (invoked by typing OVLY ALO on a terminal connected to a DMS-10) allows the
operator to enter commands to display and clear alarms. Similarly, OVLY LIT permits running
metallic Line Isolation Testing on cable pairs to determine line resistance, voltage, capacitance,
etc.
CENTERAL OFFICE
Network
part
Phone
Line card Interface
part
and amplification. This means the distorted information signal are read and interpreted, and
recreated and amplified to their original appearance before they are forwarded. Noise and other
disturbances completely disappear.
1.3.2 Fiber optic transmission link
In fiber optic transmission link the media of transmission is fiber optic cable. Electrical signal is
changed in to light pulses and transmitted through the fiber optic cable. Fiber optic cable is the
favored transmission medium for very wideband terrestrial links, including undersea
applications. The bandwidth of a fiber optic strand can be measured in terahertz (THz). In fact,
the whole usable radio frequency spectrum can be accommodated on such one strand. Such a
strand is about a diameter of a human hair. It can carry one serial bit stream at 10 Gbps
transmission rate or by wavelength division multiplexing (WDM) methods, an aggregate of 100
Gbps or more. The advantage of optical fiber systems can be summarized in the following
points:
Very high capacity
Long repeater spacing
Small cable dimension
Low weight
Small bundling radius
Immunity to electromagnetic interference
An optical cable consists of a number of thin glass fibers. The glass is so pure that, where you
able to look in to a fiber, you could be able to see tens of miles through it. In practice, invisible
infrared light is sent through the fiber. Plastic fiber is an alternative to glass fiber for short
transmission distances, approximately 100m. The glass fiber has a glass core with a surrounding
glass cladding. The core consists of doped glass with a somewhat higher refractive index than the
cladding, which is made of pure quartz glass. Normally the diameter of the cladding is 125
micrometer.
DDF at Biftu
DDF at Dalo Nekemte
Transmission Transmission
Room
Room
Biftu
Analyzer Nekemte
switching
network
there is problem such as: whether existed device work by quality or not or whether the problem
is occurred based on capacity and faulting. After problem happened it gives a solution by
confirming and fulfills services. In this section we have done so much through reporting faults in
order to solve by a responsible person by observing the alarms
This is one section of Nekemte telecommunication, which manages Generator, Rectifier, Air
conditioner, water sensor, and temperature sensor and telecommunication battery. Generator has
different types. Nekemte telecommunication has model of GSW154 and voltage capacity of
415v which can set by auto (it can set by itself) and by man. Rectifier is electrical device
converts AC to DC which flow only in one direction. Air conditioner is home appliance
mechanism. Water sensor used to prevent a catastrophic damage to the system and the data.
This sensor warms about leakages in a system room. Temperature sensor is ideal for controlling
of the computer room temperature and detecting of an error in air conditioning system, sudden
temperature changes and rack overheating. Tele communication battery is operated on DC power
typically 48 volts in a central office-main telephone switching center or remote office. In the
event of a utility failure, the load is supported from the battery until an emergency power source
can be applied, such as a generator. The typical design of a battery in the telecommunication to
provide DC power to the equipment for a minimum of four hours if a generator is also installed
at the site, if the generator is not installed at the site and the typical design of a battery system is
to support equipment for eight hours.
In line with its ambitious mission, Western region Ethio telecom has ambitious goals:
Being a customer centric company
Offering the best quality of services
Meeting world-class standards
Building a financially sound company
To reach these goals, all our divisions will focus on:
Developing and enhancing network and information system
1.6.3 Strategy
Ethio Telecom will achieve its goal of both providing a reliable network and of improving
Customer Services through a range of different levers that are part of its development strategy.
ET will develop and enhance the information system. This will help to decrease the delay for
provision, sales and activation as well as to provide more reliable information to Customers. It
will develop a world-class human resources management. This will help to improve employees’
ability to meet the needs and expectations of Customers. ET will implement control standard
processes. This will help to increase reactivity and to faster Customer access to services. It will
also develop better sourcing & facilities processes. This will help to faster delivery and repair
and will offer more transparency to Customers.
1.6.4 Product development
Western & Asosa Region Ethio Telecom began providing ‘General Packet Radio Service’
(GPRS) that enables subscribers to receive as well as send text, visual, and audio-video massages
from the Internet using GPRS Enabled Mobile Apparatus. The new technology enables
subscribers to obtain e-mail service through their GPRS enabled mobile apparatus; however,
access to GPRS is limited to post-paid mobile subscribers for the time being.
1.6.6 Key stake holders of the company
1.6.6 Products and Services
Western & Asosa Region Ethio Telecom provides fixed line telephone: It defines
communications devices via a cabled or wired public electronic communications services. Its
hardware parts are telephone and cables mobile telephone: spoken messages via wireless or a
public electronic communications service. Its Hardwar Telephone and SIM card .Internet and
multimedia services. It provides different types of Internet services including dial up, leased line
and `shared DSL Internet services to government organizations, private and commercial
companies, international institutions and individuals. The broadband Internet services uses
asymmetric digital subscriber line (ADLS) and fixed wireless access (FWA) technologies. It
provides multiple channels of data over a single communication medium. Its Hardwar also
Telephone and SIM card.
Since Ethio Telecom is the sole telecommunication operator in the country, every telecom
service is provided by the company. After the company is reborn as Ethio Telecom the number
of customers are dramatically increasing due to the services provided become more enhanced
both in coverage and quality. The main customers of the company includes:-Individuals, Private,
governmental and nongovernmental organizations, International embassies, Private and
governmental business & Commercial sectors, Public educational, health, agricultural and other
indigenous sectors. The growth of customers’ number with perspective years is shown below in
the table.
RAN functionality is typically provided by a silicon chip residing in both the core network as
well as the user equipment. It is the most significant part of any mobile network and the RNC
(radio network control) cellular generation.RNC is the air interface that is responsible for large
part of the management of radio resource. RAN is designed from different cards that make it the
back bone of the cellular generation today. Among them we have seen Advanced Mezzanine
Card. This card is a single width and its mid size is based on free scale p4080 processor. It
combines 8 power architecture. It operates at a frequency up to 1.5 GHZ with high performance
data path acceleration logic. It also provides 8KHZ and 19.44MHZ telecommunication clock
synchronization support.
Max power consumption 40W, typically lessthan32W.clock sync support 8KHZ and 19.44MHZ
A core network, or network core, is the central part of a telecommunication network that
provides various services to customers who are connected by the access network. One of the
main functions is to route telephone calls across the PSTN. The public switched telephone
network (PSTN) is the aggregate of the world's circuit-switched telephone networks that is
operated by national, regional, or local telephone operators, providing infrastructure and services
for public telecommunication. The PSTN consists of telephone lines, fiber optic
cables, microwave transmission links, cellular networks, communications satellites, and undersea
telephone cables, all interconnected by switching centers, thus allowing any telephone in the
world to communicate with any other. Originally a network of fixed-line analog telephone
systems, the PSTN is now almost entirely digital in its core network and includes mobile and
other networks, as well as fixed telephones. The technical operation of the PSTN adheres to the
standards created by the ITU-T. Core/backbone network provides paths for the exchange of
information between different sub-networks. Core networks typically providing the following
functionality:
Call Control/Switching: call control or switching functionality decides the future course of call
based on the call signaling processing.
Charging: This functionality handles the collation and processing of charging data generated by
various network nodes. Two common types of charging mechanisms found in present day
networks are prepaid charging and postpaid charging. Operations & Maintenance centre
or Operations Support Systems to configure and provision the core network nodes. RAN
includes GSMA (global system for mobile access) And CDMA (code division multiplexing
access)
GSM is second generation cellular standard developed to cater voice services and data delivering
using digital modulation. In Western & Asosa Region Ethio Telecom branch there is only two
BSC (base station control) and 240 BTS (base transceiver station) for GSM. It includes service
include telecommunication service, data and supplementary service. Its network is composed of
mobile station, base station subsystem, network sub system. MS consists of mobile equipment
and smart card called SIM. BSS controls the radio link with the mobile station. It contains BTS
and BSC. Network subsystem includes the MSC, VLR, and HLR. The GSM network
architecture as defined it can be grouped into four main areas:
are variety of information including a number known as the International Mobile Subscriber
Identity (IMSI).
Base Station Subsystem (BSS): It is fundamentally associated with communicating with the
mobiles on the network. It consists of two elements:
Base Transceiver Station (BTS): The BTS used in a GSM network comprises the radio
transmitter receivers, and their associated antennas that transmit and receive to directly
communicate with the mobiles. The BTS is the defining element for each cell. The BTS
communicates with the mobiles and the interface between the two is known as the Um (radio)
interface with its associated protocols.
Base Station Controller (BSC): The BSC forms the next stage back into the GSM network. It
controls a group of BTSs, and is often co-located with one of the BTSs in its group. It manages
the radio resources and controls items such as handover within the group of BTSs, allocates
channels and the like. It communicates with the BTSs over what is termed the Abis interface.
Network Switching Subsystem (NSS): The GSM system architecture contains a variety of
different elements, and is often termed the core network. It provides the main control and
interfacing for the whole mobile network. The major elements within the core network include:
Mobile Switching services Centre (MSC): The main element within the core network area of
the overall GSM network architecture is the Mobile switching Services Centre (MSC). The MSC
acts like a normal switching node within a PSTN (public switching telephone network) or ISDN,
but also provides additional functionality to enable the requirements of a mobile user to be
supported. These include registration, authentication, call location, inter-MSC handovers and call
routing to a mobile subscriber. It also provides an interface to the PSTN so that calls can be
routed from the mobile network to a phone connected to a landline. Interfaces to other MSCs are
provided to enable calls to be made to mobiles on different networks.
MS
Visitor Location Register (VLR): This contains selected information from the HLR that
enables the selected services for the individual subscriber to be provided. The VLR can be
implemented as a separate entity, but it is commonly realized as an integral part of the MSC,
rather than a separate entity. In this way access is made faster and more convenient.
Equipment Identity Register (EIR): The EIR is the entity that decides whether given
mobile equipment may be allowed onto the network. Each mobile equipment has a number
Western and Asosa Region Ethio Telecom Page 28
Wollega University Internship Report
known as the International Mobile Equipment Identity. This number, as mentioned above, is
installed in the equipment and is checked by the network during registration. Dependent upon the
information held in the EIR, the mobile may be allocated one of three states - allowed onto the
network, barred access, or monitored in case its problems.
Authentication Centre (AuC): The AuC is a protected database that contains the secret key
also contained in the user's SIM card. It is used for authentication and for ciphering on the radio
channel.
Gateway Mobile Switching Centre (GMSC): The GMSC is the point to which a ME
terminating call is initially routed, without any knowledge of the MS's location. The GMSC is
thus in charge of obtaining the MSRN (Mobile Station Roaming Number) from the HLR based
on the MSISDN (Mobile Station ISDN number, the "directory number" of a MS) and routing the
call to the correct visited MSC. The "MSC" part of the term GMSC is misleading, since the
gateway operation does not require any linking to an MSC.
Operation and Support Subsystem (OSS): The OSS or operation support subsystem is an
element within the overall GSM network architecture that is connected to components of the
NSS and the BSC. It is used to control and monitor the overall GSM network and it is also used
to control the traffic load of the BSS. It must be noted that as the number of BS increases with
the scaling of the subscriber population some of the maintenance tasks are transferred to the
BTS, allowing savings in the cost of ownership of the system. In Western & Asosa Region Ethio
Telecom the different BTS are connected to two BSC and go to MSC which is found in Jimma
through optical link.
Code division multiplexing access network is forming multiplexing which allows numerous
signals to occupy a single transmission channel, optimizing the use of available bandwidth.
Different user uses the same frequency at the same time but with different spreading code. It has
two parts. These are access network and core network. Access network contains: MS, BTS and
BSC. Core network contains: components such as MSC, HLR, VLR, AuC, and OAM. Ethio
Telecom uses a type of CDMA technology frequency of 450 and 800 MHz for remote and short
distances respectively. Advantage of CDMA includes:
Call quality: factors such as echoes, call dropping, or voice distortion are not exists in CDMA,
where as in GSM, there is a high probability of errors.
Network: coverage is no more an issue with both the technologies reaching virtually all corners
of the world.
Worldwide: there is a special number that every GSM compatible device in the world can call
in case of an emergency but not CDMA.
Battery life: GSM uses less amount of cell phone battery than CDMA.
PSDN (packet switching data network): Is a data communication network i.e. based on the
principles of packet switching as opposed to circuit switch i.e. used in public telephone
networks.
ISDN: Integrated Services Digital Network is a set of digital transmission protocols defined by
the ITU-T.ISDN complements the traditional telephone system so that a single pair of telephone
wires is capable of carrying voice and data simultaneously. It is a fully digital network. Due to
this it has the following wide application in telecommunication. It can handle many devices and
many telephone numbers on the same line up to eight separate telephones, fax machines or
computers can be linked to a single Basic Rate ISDN connections and have different phone
numbers assigned to them.
Technical operator II: observe and record the problem when and where occurred.
Supervisor
Technician
operator I
RAN Staff
Technician II
The Work task we have been taken during our practice time is that we have been execute
different work task such as fault reporting, observing the alarms and while fault is occurred in
Nekemte city we went with technician of company and correct the faults at the BTS. The
procedures we have been using while performing this work task and procedures we have been
used for fault report and observing alarms on the computer is almost similar .But the observer in
telecom tells to the technicians what types of fault when called since he is performing by the aid
of computer. These procedures include:
Step3: from different part of portal NNOC clicking on either SMS or TTS.
In this way we observed from RAN section with two types of alarms, CDMA client alarm and
GSM client alarm.
CDMA client alarm: it is the alarm that monitors the different faults.
This alarm consists of different colors such as: red, blue, yellow, orange and gray.
Red Color: Stands for critical alarm; the reason for faulting is the connection between
network/antenna and the alarm description is BTS down site. This alarm shows that site is totally
stop working and needs emergency solution.
Blue Color: For major alarm, the reason for faulting is the connection between network/antenna
and the alarm description is E1/T1 unavailable.
Yellow Color: For minor, the reason for faulting is the connection between N/A and the alarm
description is BSC door alarm, FAN failure, and BSC rack temperature and low power alarm.
Orange Color: For warning, the reason for faulting is the connection between antenna and the
alarm description is loss of trunk (line) signal and feeder VSWR.
Gray Color: which shows the sum of different faults of colors (red, blue, yellow and
orange).One day we take some part of BSC30 alarm information for a certain time while we
observe faults our observation looks like the following.
As shown on the above the left side indicates the resource views and the right hand part shows
the filtered critical alarms those need emergency solution. By clicking on one of the critical
alarm we can understand the types of problem happened and to be solved at the BTS. From the
above by clicking on the first critical alarm we observed the following information which needed
emergency solution.
2.2 4 Challenges
There were some challenges we have been facing in the internship period. Most of these
challenges were from the company itself some of them had great influence on the effectiveness
of the internship and were very difficult to overcome. We try to illustrate some challenges in the
following way. The great problem in the internship was Western & Asosa Region Ethio Telecom
had no any awareness about the university internship program. The internship program states that
the intern has to be given his/her own task and he/she has to be evaluated accordingly. But they
let us to observe the works and know about that work but not to do that work. This is due to the
reason that we don’t take most basic communication courses and they think that we are not
capable of doing that work. In addition Western & Asosa Region Ethio Telecom is very secure
and there mustn’t be any failure in the equipments and, software. What they afraid is if they let
us to do and if we made some mistake, they will be responsible by the government on that
mistake. Generally they think not to give us a chance to work some task by our self. The other
challenge that we have been facing is to work in the Western & Asosa Region Ethio Telecom as
normal worker, there needs some education. First you have to complete your university
education. Then after joining Ethio-Telecom you have to take 6 months basic level training in
Telecommunication College, found in Addis Ababa and owned by Ethio-Telecom, regarding
some systems and common works in the Ethio-Telecom. But we didn’t take sufficient courses
i.e. mobile communication, Antenna, fiber optical communication, IP and other courses. In
addition telecommunication language is full of abbreviations. There was some challenge in
adapting those abbreviations. Most of the works in telecommunication is network maintenance
or fault management. When faults are created we can know the source of the fault or where the
problem is created. But to maintain it is necessary to go to the place where the fault is created.
For instance fiber splicing, equipment replacement and similar works are done locally access in
the damaging part. But most of the places that fault occur are outside Nekemte. Every person
gets in to the room by taking of his shoes. There were no also sufficient chairs in the room.
Sometimes we work standing and it was very exhausting.
4.1 Conclusion
In the last sixteen weeks long internship program, we have really transformed from the
theoretical world to the practical and touchable world. This program actually created a great deal
of opportunity to check our selves about how good we are in accepting and handling our
responsibilities and generally helped us to recognize who really we are regarding the way that we
handle problems and design solutions, communicate with colleagues, develop entrepreneurship
skills and so on. The RAN department where we have spent most of our internship time is a
section which the accessing network of the outcomes of every departments are seriously
followed up and analyses are made. Therefore customer complaints and questions are handled
and got solutions in this department. This in turn greatly helped us in developing skills as to how
we can manage these complains and questions and treat our customers. Specially, the
optimization process which is the base for improving the network performance with the existing
resources is very exciting and helped us to explore and investigate the whole customer related
conditions. Because, its critical target is to increase the utilization of the network resources, solve
the existing and potential problems on the network and identify the probable solutions for future
network planning which is directly related to customer demands. Generally, what we have
gained from the internship program can be shortly listed as follows.
Practical and theoretical realization of the telecommunication world.
Customer treatment and complain handling.
Cooperation and team working skills with colleagues.
Familiarization of optimization process in telecommunication areas.
Troubleshooting skills whenever fault occurs.
Responsibility handling.
4.2 Recommendation
At the first part, we would like to recommend that most of the high security activities and great
works in should be controlled and managed by the Ethiopians by providing them with sufficient
trainings and courses. Because the fact that it is controlled by the Chinese professionals may
harm some technological demands of the customers and the jobs may be done with miss
responsible conditions and carelessness. We would also strongly recommend that Western &
Aso-san Region Ethio Telecom should provide some bonus and appreciation for the interns so
that the interns would be initiated and moralized to accomplish many important and problem
solving ideas. It is also very nice to recommend that the university college and university inter
linkage office have to closely follow up the interns and help to generate very nice ideas. And at
last it is highly recommended that the employees must not wait for everything from the Chinese
workers like the fact that they only use and follow the soft ware and databases of the Chinese
company is not recommendable. They have to get their own databases instead of working with
misarranged data. We would also like to recommend that Western & Asosa Region Ethio
Telecom obtained awareness about internship program and give some special tasks for the
interns to upgrade their knowledge regarding their profession.
References
1) Studio.NET: GSM/GPRS Evaluation and optimization tools
2) Wray Castle: Training the telecom world, Introduction to GSM optimization
3) www.wraycastle.com
4) Perak J.: Hierarchical communication network topology optimization. KRE FEI STU
Bratislava 1998, PhD. theses, p. 107
5) Ericson: Ericson Mini-Link System Planning, Sweden, Mendel: Ericson Microwave
System AB, 2002
6) Klima J. Klimeš J.: Výpo_etintenzityelektromagnetickéhopo_a v pásmach VKV a
UKV, Nasas Praha, 1988, p.144
7) Horváth M.: Radio communication network topology optimization. KRE FEI STU
Bratislava 2003, Graduation theses, p. 81
Appendices
E1- we use it to show electrical interface which is technically known as Abis interface link
OVLY LIT- The overlay alarm that permits running metallic line isolation testing