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    Non Verbal Communication: What Is Nonverbal Communication (NVC) ?

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    Jehan zaib
    Non-verbal communication plays an important role in human interaction from first encounters to separations. It involves stimuli like body language, facial expressions, gestures, eye contact, touch, space, and voice tone that have shared meaning and can communicate emotional states. How we listen, look, move, and react non-verbally tells others if we care about them and what we really mean. Non-verbal signals should match our words to build trust, clarity, and rapport.

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    Non Verbal Communication: What Is Nonverbal Communication (NVC) ?

    Uploaded by

    Jehan zaib
    22 views3 pages
    Non-verbal communication plays an important role in human interaction from first encounters to separations. It involves stimuli like body language, facial expressions, gestures, eye contact, touch, space, and voice tone that have shared meaning and can communicate emotional states. How we listen, look, move, and react non-verbally tells others if we care about them and what we really mean. Non-verbal signals should match our words to build trust, clarity, and rapport.

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    This is the communication skills parts to do

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    Non-verbal Comm

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    Non-verbal communication plays an important role in human interaction from first encounters to separations. It involves stimuli like body language, facial expressions, gestures, eye contact, touch, space, and voice tone that have shared meaning and can communicate emotional states. How we listen, look, move, and react non-verbally tells others if we care about them and what we really mean. Non-verbal signals should match our words to build trust, clarity, and rapport.

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    Download as pdf or txt
    22 views3 pages

    Non Verbal Communication: What Is Nonverbal Communication (NVC) ?

    Uploaded by

    Jehan zaib
    Non-verbal communication plays an important role in human interaction from first encounters to separations. It involves stimuli like body language, facial expressions, gestures, eye contact, touch, space, and voice tone that have shared meaning and can communicate emotional states. How we listen, look, move, and react non-verbally tells others if we care about them and what we really mean. Non-verbal signals should match our words to build trust, clarity, and rapport.

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    of 3

    NON VERBAL COMMUNICATION

    WHAT IS NONVERBAL COMMUNICATION (NVC)?

    Traditional studies of communication have focused almost exclusively on the verbal forms of the
    discourse. From the first encounter to their separation, two people examine each other with all their
    senses and exchange verbal and non-verbal messages. Non-verbal communication (NVC) clearly plays an
    important role in human interaction.

    The main reasons for studying the role of NVC in human interaction may be summarised as follows:

    Intentionally or unintentionally, consciously or unconsciously, people send and receive non-verbal


    messages.

    We make important decisions and judgements about people and situations based on these messages.

    People’s emotional state is best communicated through their non-verbal messages.

    We make judgements about the verbal messages in light of accompanying non-verbal cues.

    We use the non-verbal elements to present ourselves to people and to alter their thinking and
    behaviour.

    Definition of Non Verbal Communication:

    "Non-verbal communication involves all those stimuli within a communication setting, both humanely
    generated and environmentally generated, with the exception of verbal stimuli, that have potential
    message value for the sender or receiver"

    (SAMOVAR et al; 1993; NB my underlying)

    "Non-verbal communication [is] those attributes or actions of humans, other than the use of words
    themselves, which have socially shared meaning, are intentionally sent or interpreted as intentional, are
    consciously sent or consciously received, and have the potential for feedback from the
    receiver"(BURGOON,J.K.; SAINE,T.J, 1978; NB my underlying)
    Why nonverbal communication matters

    The way you listen, look, move, and react tells the other person whether or not you care, if
    you’re being truthful, and how well you’re listening. When your nonverbal signals match up with
    the words you’re saying, they increase trust, clarity, and rapport. When they don’t, they generate
    tension, mistrust, and confusion.

    If you want to become a better communicator, it’s important to become more sensitive not only
    to the body language and nonverbal cues of others, but also to your own.

    Types of nonverbal communication and body language


    There are many different types of nonverbal communication. Together, the following nonverbal
    signals and cues communicate your interest and investment in others.

    Facial expressions

    The human face is extremely expressive, able to express countless emotions without saying a
    word. And unlike some forms of nonverbal communication, facial expressions are universal. The
    facial expressions for happiness, sadness, anger, surprise, fear, and disgust are the same across
    cultures.

    Body movements and posture

    Consider how your perceptions of people are affected by the way they sit, walk, stand up, or hold
    their head. The way you move and carry yourself communicates a wealth of information to the
    world. This type of nonverbal communication includes your posture, bearing, stance, and subtle
    movements.

    Gestures

    Gestures are woven into the fabric of our daily lives. We wave, point, beckon, and use our hands
    when we’re arguing or speaking animatedly—expressing ourselves with gestures often without
    thinking. However, the meaning of gestures can be very different across cultures and regions, so
    it’s important to be careful to avoid misinterpretation.

    Eye contact

    Since the visual sense is dominant for most people, eye contact is an especially important type of
    nonverbal communication. The way you look at someone can communicate many things,
    including interest, affection, hostility, or attraction. Eye contact is also important in maintaining
    the flow of conversation and for gauging the other person’s response.

    Touch
    We communicate a great deal through touch. Think about the messages given by the following: a
    weak handshake, a timid tap on the shoulder, a warm bear hug, a reassuring slap on the back, a
    patronizing pat on the head, or a controlling grip on your arm.

    Space

    Have you ever felt uncomfortable during a conversation because the other person was standing
    too close and invading your space? We all have a need for physical space, although that need
    differs depending on the culture, the situation, and the closeness of the relationship. You can use
    physical space to communicate many different nonverbal messages, including signals of
    intimacy and affection, aggression or dominance.

    Voice

    It’s not just what you say, it’s how you say it. When we speak, other people “read” our voices in
    addition to listening to our words. Things they pay attention to include your timing and pace,
    how loud you speak, your tone and inflection, and sounds that convey understanding, such as
    “ahh” and “uh-huh.” Think about how someone's tone of voice, for example, can indicate
    sarcasm, anger, affection, or confidence.

    Nonverbal communication cues can play five roles/ verbal and NVC interrelationship:

     Repetition: they can repeat the message the person is making verbally.
    e.g. teacher says "go to that desk" and points in the proper direction

     Contradiction: they can contradict a message the individual is trying to convey.


    e.g. student says "I am not nervous", meantime his hands and knees are trembling, he avoids
    eye contact and his voice is in a low tone

     Substitution: they can substitute for a verbal message. For example, a person's eyes can often
    convey a far more vivid message than words do.
    e.g. teacher’s face expression suggesting a miserable mood

     Complementing: they may add to or complement a verbal message. A boss who pats a person
    on the back in addition to giving praise can increase the impact of the message. e.g. student’s
    attitude of embarrassment may be inferred in his stiffed posture, low eye contact, submissive
    attitude while saying "I’m afraid I was not prepared" (attitude and intentions expressed like this)

     Accenting: they may accent or underline a verbal message. e.g. Pounding the table, for example,
    can underline a message or teacher’s head nodding to stress some of his word

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